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[Q] Acer Iconia A500 headphone jack issue

Hey guys I was wondering if anybody else has had this issue occur with their device, recently my A500 has been playing audio from the speakers and headphones at the same time. This only happens on 2 out of 5 times, and when it does all I have to do is unplug the headphones and plug them back in. Yes, I have tried different pairs of headphones so that is not the problem. I need to know if this is an issue with the A500 itself( hardware) or if it could be a software issue just so I know whether to have it exchanged for a new one or not.
Appreciate the feedback guys

I'm sure it's unlikely to be a hardware issue as the headphone jack seems to work fine.
My vote is software bug. What are you using to listen to music? What steps are you taking to go from speakers to headphone - during playback? Before playback? Pausing playback, changing to headphones then starting playback?
Can you repeat any steps to get it to bug out on a regular basis or is it completely random?
It could be a music app bug or a HC bug. I have read others having similar problems since release but I don't believe anyone has found a solution/or the cause or done any testing.

Heythumb said:
Hey guys I was wondering if anybody else has had this issue occur with their device, recently my A500 has been playing audio from the speakers and headphones at the same time. This only happens on 2 out of 5 times, and when it does all I have to do is unplug the headphones and plug them back in. Yes, I have tried different pairs of headphones so that is not the problem. I need to know if this is an issue with the A500 itself( hardware) or if it could be a software issue just so I know whether to have it exchanged for a new one or not.
Appreciate the feedback guys
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Click to collapse
yes i have been experiencing the same issue. this is where i have noticed it
When i start the music player app and plugin the jack and start music and then if the screen turns of or pause it and screen turns of and when i resume the same after sleep the music plays on both speaker and head phones this was not happening on 3.01 and happening on 3.1
i have tested this please confirm play music plug in the jack and then press power button which goes to sleep mode when u press the power button one more time and resume music this happens
One more thing is when i remove the jack the music app just pops up on the tool bar as in the status bar at the bottom

http://code.google.com/p/android/issues/list

Hey matrix I tried reproducing your issue but it was fine, sound only came from the headphones. Btw I am using virtuousgalaxy rom, although when the issue started I was on virtuouspicasso

Having the same problem on my stock 3.1. Sometimes i need to unplug and plug in headphones multiple times to get it back to normal behaviour.

yup
Have had nothing but strange issues when using the stock music player. Sound coming from headphones/speakers at the same time, random fc's, horrid popping sounds from a perfect mp3 file, and my personal favorite feature - sometimes the player just starts up on it's own and blares music at inappropriate times.
Had these issues with stock music player since 3.0.1 up to the stock 3.1 build I am using.
My solution? Remove the stock music player from the system, download winamp, ???, profit

[Q] Headphones problem

Has anyone noticed a problem with using headphones? I have tried 4 different pairs and only managed to get 1 pair working properly. The problem is that when you plug the headphones in the small headphones icon appears in the lower right hand side but when you play the music it comes through both the headphones and also the speaker. It seems to be the headphones are not seating properly.

same problem!!
yess i have the same problemm!!!
i realised that to fix this problem, you have to plug in the headphones while firstly playing any songs through the tablet speakers, then it detects there's headphone plugged in.
This is issue is really pissing me off!! i hope they fix it asap!

yes i had that problem and felt like an idiot when i finally realised that i was sharing my music with everyone on the bus!
very weird problem which has stopped me from listening to music on my a500 even though the audio quality is superior to my Sony Ericsson X10 and my HTC Sensation.
Thanks for the tip - I'll try it out tonight!

BG139 said:
yess i have the same problemm!!!
i realised that to fix this problem, you have to plug in the headphones while firstly playing any songs through the tablet speakers, then it detects there's headphone plugged in.
This is issue is really pissing me off!! i hope they fix it asap!
Click to expand...
Click to collapse
this trick works for me too, but only while the audio is playing through the specific app. if i stop music while doing this trick and change to video it out puts the video out of both speakers and headphones again.
It really has nothing to do with the jack seating, it has to do with the audio mixer and the jack detection.
it should be fixed eventually (hoping with ICS) but for now I have to take my headphones off and check the output like a weirdo anytime I want to switch apps using headphones.

Hi, I have also this problem but I noticed another strange thing : when you listen to a track using headphones the stereo image looks moved slightly to the right, it's not well centered. Is it only a problem of my A500 or is it general ?
Thanks
Ramp

Are you guys using non-stock ROM or something? I am on stock 3.1 and I am not having any kinds of issues with it, headphones work just fine and the stereo image is as centered as it should. Or maybe it's your headphones, have you tried with other devices?

I'm on Taboonay 2.1 and i can't remember noticing it when i was using stock rom. I only noticed it because i felt the slight vibration coming from the speakers. I have got 1 Set of headphones that work really well with it and it only happens with my other headphones which weren't exactly cheap (typical) but they all work on everything else i plug them into, so i think it's more to do with the seating of the headphones rather than the rom because i've got a pair that work fine, although i now have some doubt so i'm going to try them all out again to make sure

Same problem here, with Taboney 2.1 and different head phones.

Hi, just upgraded to 3.2 original and now everything comes out in mono. No stereo from headphones. Anyone having the same prob? Wow, things are getting even worse....
Ramp

I had this same problem too on stock HC 3.1
The trick works for me; but is rather annoying trying to drive and play music at the same time
I have recently changed to Lightspeed ROM with Thor 3.7 (the rest) kernel and have not experienced any sound issue yet =]

I have some problems with the last Tabooney 3.2 ROM and headphones too.
Sound goes through headphone and tab speakers.
I noticed that if I unplug and plug headphones twice or three times I could only have sound into headphones and works well.
I never used OTA ROM so, can't say if it works well with it, but there is a prob with Taboonay's ROM.
I can't post in DEV thread (regard to my posts count).

Headphone Audio Out Problem

Mentioned this on another thread as well.
Problem exists on both 2.3.6 Motoblur and Latest Jokersax ICS Kang so I'm not thinking a software issue just yet.
I can play music through the loudspeaker without a problem, how ever, when I plug the headphones in, all I get is massive distorted mess of what is playing (I have to turn the radio/amp up fairly high to be able to hear this)
The phone is detecting the presence of headphones.
Any ideas? Broken socket?

try different headphone and check the audio settings (just in case the EQ is all messed up on headset mode) and also if problem remains then while plugin rotate the jack or twist cable a little and see if audio output changes.

That happen to me sometimes. My problem is because I have my phone in my pocket all the time and little dust get in to the plug so I need to clean it.

tehrules said:
Mentioned this on another thread as well.
Problem exists on both 2.3.6 Motoblur and Latest Jokersax ICS Kang so I'm not thinking a software issue just yet.
I can play music through the loudspeaker without a problem, how ever, when I plug the headphones in, all I get is massive distorted mess of what is playing (I have to turn the radio/amp up fairly high to be able to hear this)
The phone is detecting the presence of headphones.
Any ideas? Broken socket?
Click to expand...
Click to collapse
Did you get resolve your problem. Same problem is there with my hand set as well. I'm using 2.3.4 with build 4.5.91. The problem persists while in call as well.

Try cleaning you headphone socket with alcohol ( spirit).

Okay, I've semi-solved it.
Its clean as a whistle, and has been alcohol'd so that wasn't it.
I tapped it on the back where the jack sits, and it came back to life... I suspect dry/bad soldering to the board to be a cause.
I plug and unplug the socket 2/3 times a day as I use it with my car radio (I do have the official car kit, but the car charger bit broke, and the audio out from the car kit is very bad and also doesn't send my calls through the speakers without disabling loudspeaker while driving !)

Weird Audio Issue

I've been having a weird audio issue with my Nexus 7 and was wondering if anyone else was having it. I search before starting this thread and couldn't find anything similar, which leads me to believe the answer is 'no', but thought I would ask anyway.
So my N7 was one of the first to be released. For a couple months I've had no major issues. A little screen lifting, but not enough to make me send it back. Some issues with the screen (what looks like burn in, but goes away) which has been heavily reported, but again, I can live with it. Both of those issues are well known and common, but this one just started up.
Every so often, when my N7 has been sitting idle and in standby mode for a while and I unlock it, I hear a "click" sound from the speaker. It normally makes that sound, but on occasion it sounds weird and clipped. When this happens, I lose audio. The only way to regain it is to either reboot the device, or manually lower the sound to zero, wait a few seconds, and then raise it up again. The latter method usually works, but once in a while I have to do it multiple times before the audio is restored. When the audio stops, it doesn't matter if it's the built in speakers or headphones - nothing.
This problem seems to only occur right after I wake it up. In other words, if I'm using it actively and I have sound, the sound works fine.
Again, this problem only started occurring about a month or so ago, and is only sporadic. At first, I thought it might have something to do with a new app I downloaded, but I eliminated that variable.
It's not a major problem, but it does get annoying every so often.
My N7 is stock firmware with a custom kernel (Motley) and rooted (obviously) with CWM recovery.
The logs don't indicate any issues. And since the audio comes back with me turning it off/on (usually), it seems more like a software issue.
Anyone else experiencing something similar?

Also, when the sound is working properly, it sounds great. No static or distortion or anything like that.

I have the same problem, at first i thought it was because of the kernels so i switch kernels from stock to motley then now i am on clemsyn. I do not know whether it is a software or hardware problem because my speakers sound perfectly alright, except the symptoms which you described.
My case is then sometimes when i unlock it, the normal click sound on unlock might be distorted and then for a period of time there will be no sound. The quick way to solve it is to plug in a headphone and then pull it back out, this will get the sound back immediately OR i can just wait for a while and the sound will be back. Again because of the speaker not having any other distortion during normal music playback, this might actually be a software problem, but it seems not many pple have documented this behaviour so hardware problem is also likely.

kyo171 said:
I have the same problem, at first i thought it was because of the kernels so i switch kernels from stock to motley then now i am on clemsyn. I do not know whether it is a software or hardware problem because my speakers sound perfectly alright, except the symptoms which you described.
My case is then sometimes when i unlock it, the normal click sound on unlock might be distorted and then for a period of time there will be no sound. The quick way to solve it is to plug in a headphone and then pull it back out, this will get the sound back immediately OR i can just wait for a while and the sound will be back. Again because of the speaker not having any other distortion during normal music playback, this might actually be a software problem, but it seems not many pple have documented this behaviour so hardware problem is also likely.
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Click to collapse
I think it could be a hardware defect with ours. Since you are the only other person to report the exact same symptoms, it seems to be rare. In my case, it occasionally happens even with the headphones in, so I don't think it's a speaker issue - more likely a sound card problem. If it was software, I think it would be much more commonly reported. Oh well.... Weird that it only started happening about a month or two after I owned it.

juz an update on my nexus 7 audio issue, i recently just flash franco kernel and the audio issue seemed to go away completely. i amnot sure whether its the overclocking or the undervolting that caused the problem but i am glad it is gone. Juz FYI.

I have a similar situation where the sound stops working randomly. It's rare, but maybe once a day. The volume buttons remain high but there is no sound. I have to reboot for the sound to come back. I am on Kaos Droid 3.8 Beta, with the Clemsyn Elite Battery Saving kernel.
Sent from my Nexus 7 using xda premium

Intermittent audio issues with 3.5 mm headphone adapter

Hey all. I'm a new LeEco Pro3 user, and I've noticed a weird issue: audio output through headphones will stop working after a few hours of not using it.
Basically, you can connect your headphone adapter with your headphones plugged in, play an audio file, and it will play through the speakers instead of through your headphones. Unplugging and replugging doesn't fix it. Raising or lowering the volume doesn't fix it. It cannot play audio through the headphones unless you reboot the phone.
I don't know what triggers it. All I know is, when this issue pops up, the the "Sounds and Vibration" sections of the Settings app crashes. When you try to enter it, you'll go to a black screen. Which is very, very weird. Could it be due to the USB-C audio driver crashing? What could cause it to crash?
The only solution is rebooting the phone. I really don't want to do that every time it crashes, as it has crashed on me 3 times so far in the past few weeks. :/ It actually started the second week I received the phone. I hadn't listened to music in a while, so I went to connect my headphones, and... lo and behold, it refused to play audio through the headphones no matter what I did. But the first time the issue occurred, I didn't bother going into the Settings app, which was stupid of me. I should have checked to see if the Settings app's Sound section crashed on me or not.
I have Dolby Atmos disabled, though CDLA headphones show up as "enabled" in the Sound section, but grayed out, so I can't disable that option. Dunno why. I have the stock equalizer disabled in Settings, and I don't use an equalizer in my music app. Maybe the CDLA option is causing audio to crash...?
I'm running 6.0.1 on the Banggood vendor ROM. No issues on the ROM, other than this audio issue. I don't even know if it's a software issue or not, could be a hardware issue, or an issue with the USB-C standard itself. After all, even the Pixel and the iPhone 7 have this issue and similar issues. I checked Apple's forums and some people are complaining that the Lightning adapter doesn't always work, or cuts out, and only unplugging and replugging it, or rebooting the phone fixed headphone audio. As for the Pixel, apparently some Pixels didn't charge until they were rebooted. But a software update fixed this(?)
I even saw a similar issue affecting the LeEco Pro3, same as the Pixel--some Pro3s won't charge unless they're rebooting, and someone on here mentioned a kernel fix for it. Something about a USB-C controller going haywire. But that fix is only for the x720, and I have the x722. I haven't had any charging issues so far, just headphone issues. Keeping my fingers crossed.
I'm thinking this is one of 3 things:
-Software issue with the ROM I'm running, or a kernel issue
-Issue with the dongle itself (I'm using the one I got in the box; i.e. the legit one)
-Issue with the USB-C port (could be loose, could be damaged; I cleaned it out, it's perfectly clean)
I'm leaning towards a software issue, if only because the "Sounds and Vibration" setting crashes when the issue occurs. If it was a hardware issue, surely the ROM would behave normally. Then again, what do I know, I'm no dev!
Anyone else having audio issues with their Pro3? I don't want to switch to Bluetooth because I have perfectly good headphones already, plus I would hate having another thing around to charge.
I'll try to take a video of the issue once it occurs again, but weirdly enough, it only happens when I'm preparing to leave for work. Hasn't happened to me at home once. I just don't get it.