Database Users

[Q] Shut down from sleep on Google I/O GT 10.1

I was lucky enough to receive a GT 10.1 from Google I/O, however when I do not use it for some amount of time, it behaves as if it shut down. Pressing the power button for about 10s will cause it to boot normally. The time needed for this to happen is the range of a few hours, I mainly notice it overnight. Has anyone else had this problem?

It's happened once on mine. There's a thread about it on the forum. I think most users are having to hard cycle the power by holding down the power button for about 10+ seconds. Hopefilly its another pre release oddity that gets solved with a software update.

I haven't experienced that in mine. Hopefully it somehow gets fixed.
Sent from my GT-P7510 using XDA Premium App

I think it has happened two or three times on mine. I did root it and froze some of the samsung apps with titanium backup. I restored them thinking that might help. At any rate, I'm hoping that the 3.1 update will fix these issues.

Mine isn' t rooted, so i don't think that's the issue.
tau_ said:
At any rate, I'm hoping that the 3.1 update will fix these issues.
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There seems to be a laundry list of stuff I'm finding, this problem included. I hope that 3.1 update is indeed in "a few weeks" like they said in the keynote and doesnt turn into months. If the I/O GT-P7510 was a consumer facing product we'd all be reading stories about high return rates by now.

aygriffith said:
Mine isn' t rooted, so i don't think that's the issue.
There seems to be a laundry list of stuff I'm finding, this problem included. I hope that 3.1 update is indeed in "a few weeks" like they said in the keynote and doesnt turn into months. If the I/O GT-P7510 was a consumer facing product we'd all be reading stories about high return rates by now.
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Click to collapse
Yeah, this has happened to me many times. The "sleep" mode apparently turns the device off completely. Ugh.

aygriffith said:
Mine isn' t rooted, so i don't think that's the issue.
There seems to be a laundry list of stuff I'm finding, this problem included. I hope that 3.1 update is indeed in "a few weeks" like they said in the keynote and doesnt turn into months. If the I/O GT-P7510 was a consumer facing product we'd all be reading stories about high return rates by now.
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Click to collapse
Yeah, this has happened to me many times. The "sleep" mode apparently turns the device off completely. Ugh.

I have tried looking at the logcat but it doesn't seem to have any entries from before I powered it on from sleep (at least none that show up in DDMS in Eclipse). Perhaps someone more knowledgeable can try to get some info about the device during a long idle period.

tau_ said:
I have tried looking at the logcat but it doesn't seem to have any entries from before I powered it on from sleep (at least none that show up in DDMS in Eclipse). Perhaps someone more knowledgeable can try to get some info about the device during a long idle period.
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Click to collapse
Try leaving it plugged in to your computer with DDMS running overnight. That should preserve the log even after it freezes. Be sure to unplug it from the computer before rebooting the tablet or it might clear the log upon boot.

aygriffith said:
Mine isn' t rooted, so i don't think that's the issue.
There seems to be a laundry list of stuff I'm finding, this problem included. I hope that 3.1 update is indeed in "a few weeks" like they said in the keynote and doesnt turn into months. If the I/O GT-P7510 was a consumer facing product we'd all be reading stories about high return rates by now.
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Click to collapse
It has to be. Didn't google say they were forcing OEMs and carriers to update?

I've noticed the same issue as well, probably 4 or 5 times. I'm going to leave it plugged into my computer to night to see the logcat file.

The power issues are becoming more frequent. In the past two days I have heard two spontaneous reboots from my GT 10.1, with perhaps others that have gone unnoticed.

So i left it plugged in to logcat last night, and there was no shutdown. It looks like mine only turns off when charging via power outlet.

Just adding that I'm not having any issues with crashing or reboots at all with my IO 10.1. Maybe I'm in the minority but my Sammy has been flawless since the first boot. My only complaint is that it think I'm in the U.K so my clock is always off (heard there's an app to fix that but too lazy to deal with it at the moment).
I will watch for the charging bug and see if I can replicate it.

I Had this issue a lot with my Xoom and my transformer. That was o of the biggest reasons that I returned them. It's looking like it's a honeycomb issue.

Well when they went over that whole "forcing" of carries to update in the press only event after the keynote it came out that its a goal more of a requirement. So don't hold your breath. It surely does not mean that when the Nexus devices get a new build of Android that your average skinned carrier phone will the next day.
Sent from my GT-P1000 using XDA App

Mines powering off 4-5 times a day and I have seen a few reboots. I must say its not impressing me at the moment seeing I was ready to launch my Xperia x10 out the window for rebooting for no reason.

SO my tab shut down again last night. So I just left it didn't need it on Saturday just too busy. I turn it on tonight and to my amazement the battery is at 24% from nearly full. It sorta confirmed my suspicions the GT isnt shutting down its locking up with the screen off. Has anyone else noticed this or suspected it.

Viperoz said:
SO my tab shut down again last night. So I just left it didn't need it on Saturday just too busy. I turn it on tonight and to my amazement the battery is at 24% from nearly full. It sorta confirmed my suspicions the GT isnt shutting down its locking up with the screen off. Has anyone else noticed this or suspected it.
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I always suspected it was locked up with the screen off because if it was shut down, it wouldn't need a super long press to power on again.

I have the Vodafone 10.1v and it has the same issue. I have only ever seen it when connected to my PC though.

Tab powers off when I leave it. WTF?

A couple days ago I came home to find the tab powered off. This even though I left it on from the night before. When it booted it still had 34% battery.
Last night I left it charging and when I came home from work today it was powered off again! Even though it was plugged in.
Also, the wi-fi locked up completely twice the first day I used it.
Should I exchange it for a new one or does everyone experience these problems? I'm about 7 days in my BestBuy return period. I might return anyway because it's $100 cheaper at Staples with that coupon in another thread.

kbeason said:
A couple days ago I came home to find the tab powered off. This even though I left it on from the night before. When it booted it still had 34% battery.
Last night I left it charging and when I came home from work today it was powered off again! Even though it was plugged in.
Also, the wi-fi locked up completely twice the first day I used it.
Should I exchange it for a new one or does everyone experience these problems? I'm about 7 days in my BestBuy return period. I might return anyway because it's $100 cheaper at Staples with that coupon in another thread.
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I got the same issue..

I got the same issue too.. I got it from Staples.

Are you guys running a custom rom? It did not happen to me until I flashed to a different rom so I don't think its the device.

It must love you a whole lot then.

Yup, they are using unstable hacked 3rd party ROMs. What do you expect?
Stick with the stock ROM people its far superior to any 3rd party bug ridden ROM that out there right now.

I have 100% stock and have the same issues...
Mine has just done it again (which is why I jumped on here in the first place), but unfortunately it is not powering back up this time. Odd.

I am running stock. I haven't jailbroken it. It's never even been plugged into a computer.

I was getting this issue when running the previous Bonsai ROM, I would suggest trying the TouchWiz ROM, I haven't had any sleep issues with it.

set you wifi settings to always stay on even when the screen is off that worked for me.

TF101 dock issues(here we go again)

I can't believe how hard can be to have a fully working device these days.
I really like the tf101 with the docking station, specially on the road, I used it(dock) for 1 month,then shelved it, and now starting using it again, here is my list of issues:
1. After tweaking my docking for a possible battery draining problem(partially solved now), my dock doesn't come back after entering power saving mode(most of the time), only works when AC power adapter is plugged in.
2. I have to press the power button for it(a loose power button, that eventually have to ship it to asus for repairing), then my sd card slot is not being recognized at all, all my sd memory contents remain "unseen"
3. I found out restarting the tf101 will solve my issue(temporary) until tf101 goes on power saving mode and we start the cycle all over again.
This is just my 2 cents opinion, I appreciate if all fanboys here(if any) just try to be realistic about this tangible shortcomings:
Is it really worth it to have a device like this?, I will attempt to service it with Asus separately, will have to unroot my tf101 first. Is it really worth all the time I have to spend troubleshooting an immature device/platform? $550 spent(TF101 +dock) wasn't exactly a pocket change ? I think android devices, specifically asus tablet devices are still a long road away to become real working solutions for travelers/professionals. Do we really have to tolerate and live with those current limitations? I don't think so. My MSI X340 and hansspree 12.1 dual core netbooks despite their shorter battery life and larger sizes just do the work. I'm seriously considering getting a mac book air 11.6 which will allow me to get the best of worlds (windows and mac) for about 30% more will cost me to get a TF201 and dock combination.
I will keep my tf101 just to try out ICS (if ever gets officially released from Asus)
I'm finally got tired of dealing with immature wannabe gadgets. I'm going to miss android, will probably come back to try out the TF700T later this year.

I will start by saying i am having similar dock issues. Battery and having to hold power to reboot because it wont always come out of sleep. I recently mistakingly grabbed my GF`s dock in the place of mine one night and in the three days it took me to realize what i had done, all my issues seemed to disappear. I realized what happened bscause she started complaining about the same issues on hers. I have had my dock back for 2 days now and the battery and device lag seems to still be there but i have been able towake the device up so far. I hope i can just send off my dock and see what they can see while still hunting for a fix i can do.
Second, I recently had to explain this to my mom, though these issues are annoying, remember that all devices like this have a potential to have issues. My parents recently got an iphone in thehouse (work requirement), and it was dead in 20 minutes, the line at the apple store showed a story of others with dead devices. Moms expression of "I thought apple devices never die" was cute to hear in the store. It happens, dont get too discouraged.

rma because it sounds like you have a defective device. The battery drain is common, mine seemed to have been fixed with the latest firm ware update.
Sorry you are having so many issues with it, but when they do work right, they sure are nice. Good luck
Sent from my SAMSUNG-SGH-I997 using XDA App

theraffman said:
rma because it sounds like you have a defective device. The battery drain is common, mine seemed to have been fixed with the latest firm ware update.
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How are firmware updates performed for the dock?

I've gone through 3 docks by now. They all worked flawlessly for me. Don't get discouraged. You should RMA and see what they can do. There are at least 3 out there that work great.

of course, Dock has latest firmware update.
I sent them an email and just waiting RMA instructions
I contacted them twice over the phone, and got disconnected twice as well, coincidence? maybe. The whole RMA process with Asus products is overall complicated. Asus online password recovery feature Does not work. their website must be down or under maintenance. At least I got a Case number just have to wait now.
Will RMA both units if possible, my TF101(loose power button) and my Dock device(drainage and power saving issues).

cephraim said:
How are firmware updates performed for the dock?
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Assuming you are not rooted and running a 3rd party kernel, the dock's firmware is downloaded and installed automatically. You should see a little icons that will announce the update.

Yeah. I'm RMAing my one as well because of dock-issues.
That ************ just causes battery-drain left and right when connected, even though I bought it to double battery-life. It easily killls off my existing battery-life by over 80%.
Amazing. And amazingly stupid.
I hope they manage to fix this, or I will be forced to hate what could have been a ingenious device.

4 days waiting and counting, for a simple RMA process.
I love you Asus, will have to call them back again.
Have a Case number already.
My $250 Asus motherboard just died after 11 months. I don't know what is going on with quality control these days.

jrsalda said:
I don't know what it going on with quality control these days.
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There is none. I saw the same with lenses for DSLRs, most manufacturers prefer to sell without quality control and then exchange those that are bad (only if user notices the problem of course).

As an amateur photographer I've never had any issues with canon DSLR lenses, ever. Used to be an Asus fanatic, not anymore, all my monitors are Asus(the high end ones) 24, 25.5 and 27", they haven't failed to me...yet
my 18 month Asus gaming laptop(paid $1200) starting to fail, my LCD was causing some flickering. and decided to fix it by my self(out of warranty), I replaced the video card(nvidia gtx260m), lcd video cable and it didn't fix the problem, I replaced the LCD 16" made by LG, and problem solved, however It set me back almost $400 in parts, not quite happy at all. I guess all electronic devices are disposable these days. 5 days and counting waiting for the RMA, come on Asus!

well, finally my tf101 dock "passed away" ,100% drainage issue, battery eats up even my tf101 tablet in 8 hours or less, it does happen all the time now, 1 week waiting for the RMA and nothing, I filed individual RMA requests for my tf101 tablet and tf101 dock. Will attempt to reach them over the phone today one more time.

finally managed to get those "helpful" asus employees over the phone, will RMA my dock only, to be honest at this point I do not thrust them anymore, I can live with my loose power button on my tf101 tablet, as long as the dock works properly. I will overnight my dock and will see how long does it take to get service.

I RMAed my dock Saturday. Will see what happens.
Sent from my Galaxy Nexus using Tapatalk

I plan to contact them this week about RMA`ing my dock as it will go from 100% to 3% in 24 hours while onlg being on the tablet for less then 3 of those 24 hours.

I don't doubt that people have had issues, but I just wanted to say that my experience with stock HC has been great. Very few reboots or lock ups. The dock battery seems satisfactory, although it is obviously smaller than the tablet's battery.
I did have a problem with the tablet battery draining quickly overnight, but that disappeared after I uninstalled a certain app (Mail.com's app), and installed the Auto Airplane Mode app.
For those who are experiencing high battery drain, have you tried going back to stock HC and uninstalling apps that are constantly trying to access the internet? Maybe it's not a problem with the hardware?

I've done that before requesting a RMA, came back to stock, delete all apps, all delete widgets, installed airplane mode and still had the drainage issue. So it's definitely a hardware issue.

ICS problem solved. Best of luck to everyone else.

Update - After 2 months I couldn't take it any more so I sold it and actually got a rating of "good". The other solution involved a sledge hammer. I can't believe they didn't notice the 1 hour battery life. More proof that quality control worldwide is going down hill. Apologies to who ever gets mine as a refurbished unit or parts from it.
Screenshots
http://forum.xda-developers.com/album.php?albumid=6825
Battery Life from 100% to 0%
ICS .11 & .17 - 6 to 8 minutes (Pic 1)
ICS .21 - 35 to 52 minutes (Pic 5)
ICS .24 - 50 to 65 minutes (Pic 11)
Bug count
RR & Boot Loop - once on may 14th after 2 months on ICS
Battery meter stuck at 100% - 4 times
Irregular charge and discharge cycles - lost count
Battery meter continues to go up a few % after charger is unplugged - lost count
Screen flickered - 8 times
Screen unresponsive / no input - 11 times
No sound what so ever - once
Irregular charging ping sound - lost count
ICS .24 - Finally got over 1 whole hour of battery life from a full charge.
ICS .21 - Since the 9.2.1.21 update I had it 4 times total, it's been alternating with another bug where it goes from charged to zero battery and shuts down the second I unplug the charger. The infinite power bug must only be triggered by OTA update because I tried reinstalling the .21 firmware. The zero battery "bug" could be the result of the infinite power bug allowing the tablet to actually stay on long enough to completely drain the battery. Since .11 update the charging ping sometimes stutters and sometimes plays half a ping and stops. Just had a new bug of no charging ping. The tablet and the sound was on at the time. Battery was at 82% and icon changed to charge mode but no ping sound.
ICS .11&.17 - battery drain from 100% to 0% in about 7 mins and charges up in about the same amount of time. Had this bug for over a month from march onwards. I first got the infinite power bug after upgrading to ICS, it's where the battery meter stays at 100% for hours on end without being plugged in for charging.
My TF101 is from the B30 batch.
I do not have the dock.
I haven't used the camera since HC and I just noticed there is dust on the INSIDE of my case after the "repair". There's no way to clean it except to open it myself. The trim is also now separating a bit from the main body on the top left and bottom left. When I got it back from the repair center it was just a little on the left side only.
Things I have tried
Downgrading to HC, but method was very old and likely not a complete downgrade as it did not work. Battery status wipe, Reboots, factory data resets, cold boots, changing various settings, etc. I sent it in for repair which was a waste of shipping costs. Emailed ASUS twice, response time is longer than 1 week. Calling is much faster but same results no one knew if it was hardware or software problem. After sending it in for repair the left side of my TF101 looks like it had been spudged open so they could have already check the hardware. Dragging around a 12FT extension cord is still currently the best solution I've come up with.

Thanks for making a dedicated thread!
Suggestion: Throw a couple more keywords in the title to help others find it. Eg: based on your symptoms, maybe add something like "battery meter issues, shutdown when unplugged from charger" or something similar.

did you try wiping the device?

I managed to pre order my TF101 a full week before the official release date. Now it's come back to bite me in the rear end cause my warranty is up today. I have the service number and RMA from march so maybe they will still honor it if it turns out to be a hardware issue.

Nullinvoid said:
did you try wiping the device?
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That would probably be my first step as well, if we assume it's not a hardware problem.

knoxploration said:
That would probably be my first step as well, if we assume it's not a hardware problem.
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Do you guys mean the factory data reset cause I tried that at least about 25 times by now in the span of a month.

yanbo2012 said:
Do you guys mean the factory data reset cause I tried that at least about 25 times by now in the span of a month.
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Yep. Have you tried doing a reset and supplying a brand-new Google account, so that it doesn't immediately copy any old data to the tablet? (Or even just not supplying an account or connecting to WiFi / Bluetooth at all, so it's 100% stock)?
Has it ever had a custom ROM or been rooted?

knoxploration said:
Yep. Have you tried doing a reset and supplying a brand-new Google account, so that it doesn't immediately copy any old data to the tablet? (Or even just not supplying an account or connecting to WiFi / Bluetooth at all, so it's 100% stock)?
Has it ever had a custom ROM or been rooted?
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Click to collapse
The bug occurs even if no account is entered. Wifi, gps, bluetooth on or off it still happens. I had it rooted to overclock on android 3.2.1 I rolled back to 3.0.1 to unroot and get ICS, quite regretting that decision as it ran fine except for a few browser crashes which doesn't seem like a big deal now. I also tried downgrading to 3.0.1 from ICS, still had the bugs. It's running stock ICS right now and the browser rarely ever crashes.

did you try up up down down left right left right b a start?
Sorry, couldn't resist....

gee one said:
did you try up up down down left right left right b a start?
Sorry, couldn't resist....
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If it had a game controller attached I would have tried that also.

yanbo2012 said:
The bug occurs even if no account is entered. Wifi, gps, bluetooth on or off it still happens. I had it rooted to overclock on android 3.2.1 I rolled back to 3.0.1 to unroot and get ICS, quite regretting that decision as it ran fine except for a few browser crashes which doesn't seem like a big deal now. I also tried downgrading to 3.0.1 from ICS, still had the bugs. It's running stock ICS right now and the browser rarely ever crashes.
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Click to collapse
How did you downgrade? It's my understanding that some methods leave the kernel Asus shipped with ICS in place, and hence aren't truly 100% downgrading...

knoxploration said:
How did you downgrade? It's my understanding that some methods leave the kernel Asus shipped with ICS in place, and hence aren't truly 100% downgrading...
Click to expand...
Click to collapse
That's most likely why it didn't work. I had the link to that guide saved but since it didn't work I deleted it. I'll have to wait for an official release or a better more complete method of downgrading.

I had a similar issue with my phone at one point. I went into cwm and wiped battery stats and it seemed to clear my problem up. I'm sure if it would work in this instance but it couldn't hurt to try.

headbangerkorn said:
I had a similar issue with my phone at one point. I went into cwm and wiped battery stats and it seemed to clear my problem up. I'm sure if it would work in this instance but it couldn't hurt to try.
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Tried that too, twice.

I really don't think this is an ICS issue as you are the only one reporting it (that I've seen). Sounds more like a hardware problem to me....
Sent from my Transformer TF101 using Tapatalk 2

jtrosky said:
I really don't think this is an ICS issue as you are the only one reporting it (that I've seen). Sounds more like a hardware problem to me....
Sent from my Transformer TF101 using Tapatalk 2
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I have sent it in for repair, no change. The left side looks spudged open so they could have checked, but no one can tell me if they actually did check the hardware. They ask me to send it back for repair again. If they did replace it with andother TF101 it could be a refurbished one that has other kinds of bugs and be scratched and in worse condition than mine. If they gave me a brand new one it could also still have these or other issues. I am waiting on official or better unofficial way to downgrade to HC.

If anyone knows more about the hardware for the TF101 please post your thoughts on what could be going on with these bugs.

Could your battery not just be simply shagged?

cspiby said:
Could your battery not just be simply shagged?
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A few days before ICS update I had 7 hours of use out of one full charge. I always shut down instead of sleep. Normal battery life is usually 6 and half to 7 hours and 15 mins. The combined total hours of use during the 100% power bugs after .21 was 4-5. If it is really the battery then ASUS is the stingiest company in the world cause they should have replaced it at the repair center when I sent it in.

has anyone suggested to clear your battery stats in clockworkmod (assuming you have it)
Sent from my Transformer TF101 using Tapatalk 2

Nexus 10 Rebooting

I have noticed that my nexus 10, which i received today, reboots itself whenver i put it in sleep mode. Also, when charging it turns itself off. These problems never occur during use, just when it is in sleep mode. Anyone else have this problem? Any solutions?

Gosfgiants said:
I have noticed that my nexus 10, which i received today, reboots itself whenver i put it in sleep mode. Also, when charging it turns itself off. These problems never occur during use, just when it is in sleep mode. Anyone else have this problem? Any solutions?
Click to expand...
Click to collapse
I've seen this once. I'd just put the tab down, lock screen active but display still on and bam! I was pretty shocked.
I'd be much more pissed off if it happened during use though!

Mine has locked up about 5 times since yesterday.....
Sent from my Nexus 10 using Tapatalk HD

This was happening on mine as well. It stopped after I updated the device, so I think it might be a software issue.

There's a long thread on this in the Q&A section. A lot of people are noticing it. Hopefully Google fixes it in a software update soon.
Sent from my Nexus 4 using xda premium

Mine has stopped rebooting, but it still turns itself off after a few minutes of being asleep. Any solutions? Or should I consider a return?

4.2 definitely needs an update. Freezing everywhere, gesture typing is sluggish, reboots and lock-ups.....was not expecting this :/

Honestly, I've not experienced any of this. I'm only playing a few games and browsing mostly though so maybe I'm not doing something that triggers it. One of the N7's I bought did that, and I returned it. If you reflash the stock image and clear data and it still does this I would suggest getting a return. I've had no real software problems with mine.

Man, you all have me really worried. My wife bought me a n10, and it's sitting in the closet because it's a christmas present. If it's having software issues, that's one thing....hardware issues are a whole other animal..I need to make sure the hardware isn't bad before I miss out on the return period.

tpayne1 said:
Man, you all have me really worried. My wife bought me a n10, and it's sitting in the closet because it's a christmas present. If it's having software issues, that's one thing....hardware issues are a whole other animal..I need to make sure the hardware isn't bad before I miss out on the return period.
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Click to collapse
I had similar issues with the first one I received. CONSTANT reboots, occasional freezes and shutdowns. Returned it for a new one, which I received today, and for what it is worth, I haven't noticed the same problems at all yet with the new unit. So, at least in my case, it does appear to have been a hardware issue...