I had a little bit of a borking on my phone the other day (after learning i SHOULDNT try to mess with the pulldown text via root tools... oops), ended up resetting it with a SBF file, then restoring the most recent backup i had.
However, when certain programs (google voice, google cloud print) try to authenticate using my google account credentials (black and orange screen asking permission) if i choose allow OR deny, it causes a soft boot.
The market, google TALK (not voice), and gmail all work correctly, so i'm certain the account credentials are saved properly, but I cant get GV or cloud print to work... and both of those are kind of important to me.
Any suggestions before i just say "eff this phone" and completely factory reset it again, and start fresh?
Related
Hi!
I just recently moved all my contacts and calendar to my gmail account, and it worked fine for a couple of days. It then started with that I was unable to create Google contacts (only SIM and Phone was available). I checked the data synchronization, which said that there was some error with the contacts synchronization. Then I followed some advice on the Internet about clearing the data on the "Google Apps" application, to be able to try to sign in to Google once again. But now I'm stuck. I cannot sign in, which means I cannot use market, and my calendar and contacts are unavailable. When I try to sign in with my Google account I get this message (after a minute or so):
"Can't establish a reliable data connection to the server. This could be a temporary problem or your SIM card may not be provisioned for data services. If this continues, call Customer Care".
I've tried with both WLAN and over the mobile data net (Which both works in the browser, and in maps etc.).
Anyone has an idea which does not involve a hard reset?
Thanks!
i hope someone else does, but AFAIK, there is no solution that does not involve a hard reset.....
Hmm.. Strange. I did not skip the initial registration when i bought the phone, and the account have never struggled before, so I wanted to re-sign in, and this seemed to be the only way.
it's a bit of a bug unfortunately.
On the hero, the sign in only seems to work in the initial set up.
if you skip it or if you do the clear storage later on like you have, it seems to lose it's ability to link to the google servers correctly and you get that message. I don;t know of a way round it, but i hope that someone else does...
Yeah, I really hope so. It seems a little stupid to have to wipe the phone completely every time Google decides that they don't want to synchronize with my gmail account anymore...
Is there anyone else who has an idea?
If I want to have push email for my main gmail account do I have to set it up as an Exchange account?
The shortest poll interval I see for any other (ie pop etc) account type is 5min
If then (to preserve battery etc) I want to switch from push to interval email is there any "harm" in using an exchange account-type for a gmail account?
My phone already syncs contacts/market etc with the main account that I have as the exchange account but want to understand the situation a little better
GGGrrrrr! This morning all 4 email settings (1 x echange gmail; 1 x pop3/imap gmail; 2x hotmail) appear to have been deleted from the HTC Mail App.
I cannot add the Exchange on in again as it tells me this account has already been setup.
I tried to delete it from the Account/Sync in Settings but even after saying it is deleting it is still there [albeit syncing nothing].
Anyone suggest how I can sort this? For the time being I have added the main account as a normal gmail account [except of course now it preferentially comes via the Gmail App first!]
No idea why you lost your email settings, I personally would blame Steve Jobs.
In relation to your other issue, I don't really see the point in creating an Exchange account to sync your Gmail account (two pushes will drain your battery faster than just one).
In Settings > Accounts & Sync > Gmail you can set the sync interval for your Gmail account.
Thanks
How can I delete the Exchange account then?
As stated I have tried to get rid of it using the "remove account" in the Settings/Sync area but it is still there.....
Actually I have just googled it and it seems I might been to do a "factory reset" (ie start the build all over again) to get rid of it.
What I need to do first is find out if there is any way to backup my Apps (and their settings - my son would not forgive me for deleting his Angry birds pregress!)
Will search but any tips gratefully received!
No... don't factory reset.
I know you have tried this already but...
Just try again to remove the account via Settings > Accounts and Sync then select your account then look at the bottom of the screen. Do you see 'Remove Account'?
Click it
If not, go to your email program, select the account you want to delete and go into Account Settings and try and delete it from there.
Sorry I wasn't clear
I did do exactly as you said to remove the account: clicking on it in the sync settings and pressing remove (I get the warning abot losing all calendar etc etc)
I did that multiple times.
I even rebooting after doing it (as it was still there) but it is still there and still apparently syncing (green circle still there) even though all sync options were unticked.
If I click on the account (where it gives the option to adjust settings) it justs says error the Mail app has returned an error and asks me to force close (every time)
In the Main app it is not in the Accounts screen do I can't delete it from there (even though when I try to add it again it tells me error the server says this account already exists)
Hence my frustration (over a small matter I grant you but small matters can bev very irritating!)
In that case all I can suggest is:
Make sure that the account in question is not set as default (just in case this prevents you from deleting it). Choose another account and set it as default. Then try deleting.
Failing that, try going into the account settings and delete each of the individual fields and resave the 'blank' account (assuming it allows you - probably won't). If it does, then try to delete it.
I've just tried deleting my account and it worked fine.
As a last ditch attempt, if you have 'Titanium Backup', you could backup the application and data relating to Angry Birds and reinstall it following your hard reset or whatever.
PS Whenever I hard reset, bugger all happens.
I really appreciate your continued help.
Yep sadly it WAS set as the default account but I did make the gmail (non-exchange) account the default account and try again but no difference.
If I can't find any other way I was planning to just delete the data.img file and let it rebuild it but first backup the games files and figured that would reset everything.
I could then restore from Titanium [I have a horrible feeling it will go pear-shaped!]
It would be a PITA to have to d/l all the apps again but even more irritating for the kids to lose their hard-fought game-saves!
In the meantime I got so hacked-off with it all that I have booted back into WinMo!
Ok, we're getting desperate/funky now. Try this...
Make a copy of your data.img.
Boot into Android.
Settings > Applications > Manage Applications > All Applications and select email.apk
When that opens click on the clear data and clear cache (if they are not greyed out).
Go back into email and see if that has cleared them?
If so, hoo'bloody'ray and reset your email accounts.
I changed the password on my Gmail account. Now I need to do the same in my Tab account but have not been able to figure out so far how to do it. I am not talking about email clients but the Tab Accounts and sync where all the accounts are listed.
I tried removing the account in order to recreate but the Tab tells me that it is required by some applications and that I can remove it only by a factory resett which I am avoiding to do. Even if I tied read here about someone trying to unsuccessfuly do that as well.
Is there any way to change the password for the Gmail account on the Tab?
I had the same exact issue and had no way around it but to reset the tab. Make sure you have a good data+apps backup
Hi in my case I frequently forget the pwd and have to reset it...when that happens and next time I try to access market, a red triangle message pops up wan my for credentials.try a reboot and then market and see...
Sent from my GT-P1000 using XDA App
Put in another sim card and it will ask for the password.
Hi all,
First of all: I've searched for a while on google and all I found is relative to GDR1, not GDR2 (aka Amber).
After the Amber update I can't retrieve my messages from gmail. The account is setup correctly, the contacts and calendars sync with no issues but not the mail. Sometimes it stays "Syncing..." forever, sometimes I get an error message that says it's impossible to sync and sometimes it says it synced but no message is fetched (and I know there's new messages because I see them in webmail).
Does any one have this issues? Is there any way to get back my mail synced on my phone?
Have you tried removing and reconnecting the account? Does it still sync calendar and contacts, or does none of that work?
Hi,
Yes, I tried to remove the account and add it again. Tried to add the google account as a Microsoft Outlook and the error persists. I see on the web that uninstall skype should address this problem but didn't work too.
The contacts and calendars are all syncing well.
Just the e-mail doesn't work.
I'm a bit frustrated with this. The amber takes a few improvements to WP8, but my e-mail is very important to me.
Thank you for your kind reply!
The simplest next step is to try a hard reset - this will almost certainly fix things, but at the cost of all your data on the phone which isn't backed up. Best case, you have to wait a while while your apps re-download and so on, worst case, you discover there were files stored in some app that you really need and now can't access again.
I'll let you know if anything else I can think of seems plausible. One possibility is to reboot the phone between each change (for example, remove the account, reboot, add it again, possibly reboot again). That's probably not going to do it, though. Sorry I can't help more. I sounds like you've already done the research on this (thank you for doing that, by the way).
Thanks, man!
I feared it was necessary to do a hard reset, but facing the situation I believe it worse a try.
Just one more question: I should do it in the settings/aout/restore or by the combinations of keys at start up?
Should I allow phone to restore my settings at the first boot after reset?
Thank you very much again!
Ok, just did the hard reset by pressing the key combination on startup. My phone was back to the factory settings and after the initial set up was done the first thing I did was add my Google account.
Unfortunately (and it's very frustrating) the phone can't fetch my messages again, but I noted that if I perform a sync on another folder (or label) the messages are fetched correctly, what means that this problem is Inbox relative only.
It's a very cool way to start the weekend! :silly:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
Harlley Sathler said:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
Click to expand...
Click to collapse
yes.... for Google sync setup google account via Advanced (not google account)... details in my signature
My mother's Nexus 7 has 2 accounts, the main/owner one which is my own and a secondary one for her. That's how I initially configured that device but I don't use it anymore, I want to remove my account from that device. How can I do that and transfer the device ownership to her account without resetting and re-configuring everything?
Anyone?
Nazgulled said:
My mother's Nexus 7 has 2 accounts, the main/owner one which is my own and a secondary one for her. That's how I initially configured that device but I don't use it anymore, I want to remove my account from that device. How can I do that and transfer the device ownership to her account without resetting and re-configuring everything?
Click to expand...
Click to collapse
Hi, Nazgulled...
I really don't think there is an easy way of transferring ownership, other than with a factory reset, and then setting it up as a new device, with a new owner.
A factory reset provides a complete and clean break from the previous owner to the new owner.
It also depends on how many accounts you have, and with which organisations.
For example, I have my standard Google account, my Guardian (UK newspaper) account, BBC account, and Facebook account (not that I use it much).
Further, using Chrome browser, I use it to login to multiple blogs, websites and forums (such as XDA), and it remembers my login and password details.
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Removing Google accounts is reasonably straightforward though...
On your Nexus 7
Go to SETTINGS>>ACCOUNTS>>GOOGLE...
Select your Google account, and then tap on the '3 dot' overflow menu at the top right hand corner of the screen, and select the Remove Account option.
(See attached screenshot.)
And then do the same for your mother's Google account, as it's a secondary account.
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Once both accounts are removed, tap BACK twice (to just SETTINGS>>ACCOUNTS) and select +Add Account, select Google and enter your mothers Google login details, username and password...
Or alternatively, just back out of everything to the home screen and then fire up the PlayStore or Gmail app, where you'll be prompted to enter your mother's Google account details.
You're now setting up the Nexus 7 with your mother as the primary Google account holder.
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One possible problem here that I can forsee, is if you've bought any paid-for apps from Google PlayStore using your (Nazgulled) Google account, and that you currently share with your mother, they will still be installed on the Nexus 7, but they will likely, at some point, fail the Google licence check... as you will cease to be the legitimate paid-for and licenced user of those apps on this device, the Nexus 7 (because your Google account will have been removed from the device).
This may possibly result in complete cessation of those apps, or experience some degree of limited/restricted functionality. This may not happen immediately. It could be days or weeks before this happens. It depends on how the apps (in question), and their developers deal with unpaid for, and thus unlicensed software.
Your mother may need to buy the apps (a licence) to continue to use them at some point, or alternatively, uninstall them.
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You should also clear the data of certain apps you currently use, as the primary user of the device...
Any email apps you happen to use, such as...
**Gmail
**Inbox
**MailDroid
Any browsers...
**Chrome and it's derivatives (Beta and Developer)
**Opera
**Boat Browser
**Maxthon Browser
Any banking or financial apps you also might have installed. This will clear username and password login details stored by these apps.
This is accomplished as follows.
I'll use Chrome as an example.
Go to SETTINGS>>APPS>>Scroll horizontally to the ALL tab...
Scroll DOWN to Chrome, tap to enter and tap the CLEAR DATA button.
The same method should be used for apps installed whose login details you wish to clear.
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Please don't misunderstand me... I'm not trying to impugn your relationship with your mother or the level of trust you have with her. But privacy is a consideration when transferring a device that has not been properly wiped. And I'm just pointing out the complexity of removing your personal data from a device... without factory resetting it... and which is the only surefire and guaranteed way of cleanly transferring ownership.
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If all the above sounds a bit messy, that's because it is!!!
I know from experience in the past, with Android devices, Windows PC's, and quite recently, an Apple Mac, that the most straightforward way of transferring ownership, is for the new user to begin with a completely blank slate.
And apart from anything else, a factory reset device generally tends to perform better, is smoother and is more responsive, once the accumulated detritus of months or years of use has been swept away.
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Hope this is useful to you... and good luck.
Rgrds,
Ged.
Wow, such detailed post. Much appreciated...
Now that I think about it, a factory reset would probably work because my mother doesn't have that many apps and the ones that she uses are probably backed up on Google's servers which will be automatically restored when setting up the device a second time. There are no purchased apps that I share with the second account, so that's not a problem. About privacy, no worries mate, that's a non-issue, unless someone unknown gets access to the device and starts poking around, that's not a problem.
I'll probably do a factory reset than, it will probably be easier.
Thanks