Ever since applying the Gingerbread update on Monday, my phone dies whenever it does a restart.
If i choose the restart option from the shutdown menu the screen just goes black, and nothing happens. I have to remove the battery, SIM and SD card for a few minutes, then put them back in to get it to start up again, and even that is hit and miss sometimes.
This first happened when the phone restarts itself during the update, and now happens every time is restarts. Its very annoying, especially as the phone has a tendency to restart itself randomly.
I tried a factory reset using the power+vol down, but even that fails as the phone can't reboot itself, and when I do manage to get it going its always still at the Gingerbread version.
Never rooted the phone, all the other updates went on without any problems. Phone is unbranded, UK.
Any ideas appreciated.
kingkobra74 said:
Ever since applying the Gingerbread update on Monday, my phone dies whenever it does a restart.
If i choose the restart option from the shutdown menu the screen just goes black, and nothing happens. I have to remove the battery, SIM and SD card for a few minutes, then put them back in to get it to start up again, and even that is hit and miss sometimes.
This first happened when the phone restarts itself during the update, and now happens every time is restarts. Its very annoying, especially as the phone has a tendency to restart itself randomly.
I tried a factory reset using the power+vol down, but even that fails as the phone can't reboot itself, and when I do manage to get it going its always still at the Gingerbread version.
Never rooted the phone, all the other updates went on without any problems. Phone is unbranded, UK.
Any ideas appreciated.
Click to expand...
Click to collapse
I have highlighted your problem. You can try and gran the correct update and flash it again manually, or you can try and root and go with any ROM you like... or you can return the phone for repair or replacement.
Your choice.
So, something has gone wrong during the update? It appears to function ok when it is up and running, its only on the restart of the phone it all goes wrong.
I've a call logged with HTC. Was hoping there was a simple fix.
Related
My phone has been working fine for a few months now, after several flashes (cant pick a ROM ) anyway, a few days ago it started acting funny. It would freeze just doing normal everyday tasks, then it would just start working again like nothing happened after about 2 minutes. Now today, it freezes on my welcome splash (the one after the htc, the windows splash). and it just sits there. Sometimes, if I let it sit for about 10 minutes, it will start up-VERY SLOWLY, and if you go into any menus, it freezes. I tried to re-flash, but it wont establish an activesync connection. Is there anyway to get the phone to flash in my situation? Hopefully, I could flash it back to a cingular rom and send it in for warranty.
Did you tried to hard reset your Wizard by resetting while holding Comm Manager and Voice Command button?
Yeap, runs through the set up, gets to the screen where it says "customizing in 3...2...1" and shuts off.
Well, today, it completely died. Won't turn on, tried a new battery.....nothing. Do you think, since it won't turn on, I may be able to sneak it by Exchange By Mail???
Fixed it! For some reason, the first time I tried a new battery, it didn't work. Tried it again just for the hell of it, and it fixed it. Strange.....
My G2 is rebooting itself every 5 seconds.. it won't load or get past the G2 screen...
i tried holding the power down but thats not doing anything.. I guess I'll just pull the battery.
this is the first time this has happened. usually it randomly reboots, but it loads but this one has been rebooting for 10 minutes now.
will my rebooted while I was in the gmail app.
it won't finish boot so I pulled the battery.
it did restart this time but my phone lost all it's apps and settings!
it reverted back to stock but I've not rooted or modded my phone in any way.
argh, going back to my old phone...
never had an android phone reboot so much and now forgetful.
N4Spd said:
will my rebooted while I was in the gmail app.
it won't finish boot so I pulled the battery.
it did restart this time but my phone lost all it's apps and settings!
it reverted back to stock but I've not rooted or modded my phone in any way.
argh, going back to my old phone...
never had an android phone reboot so much and now forgetful.
Click to expand...
Click to collapse
It seems you have a defective unit.
my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..
Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje
Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?
everything was stock on mine, no root.......maybe thats why i could recover it??!!
Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.
I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.
Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions
That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!
I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1
My Asus Transformer wont stop rebooting and when I turn it off, it takes me countless times to hit the power on/off button to turn it on, then it just randomly reboots every time I am connected to the internet. I have not rooted my device nor have I done anything to affect its stock state, any help at all would be much appreciated!!
I always have to hold my power button for a few second to boot it from a completely off state... Are you doing that? Or just quick pressing it?
As for the rebooting issue, since you are completely stock with out root, then I would start by uninstalling any recent apps. maybe if you remember what new apps were installed around the time the issues began... I would start there. otherwise, factory reset and see if that helps... Beyond that, i'm not sure what you can do with a stock non rooted device. good luck
Sent from my SAMSUNG-SGH-I997 using XDA App
I have managed to do a factory reset, and no apps were present, yet still when I went to the browser it rebooted and now I am struggling to turn it on, after the first lock screen, it reboots again. Yes, I am also holding the power button untill the screen glows. Thanks for the quick reply!
If a factory reset does not fix it, then back up any important data and get on the phone with asus to do a warranty repair (assuming you are past the return date from where you bought it)
I have returned the device and am getting a new one in a few hours. I hve done some research and i understood that the new firmware update does that to the transformer 101. Can anyone confirm that? Or am I safe to update the new device which i will recive? Thanks!
Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
I have had this issue on both at&t and t-mobile firmwares, but only while rooted.
Best thing to do is to re-flash the stock firmware again(or go to a different firmware if you'd like) but this is the reason I'm currently avoiding root. It soft bricks about a month in and is an easy fix but its annoying.
Was wondering about that too (flashing the stock firmware). But, will it wipe everything I had on there? Will any of my txt msg's and photo's or summat be lost to the ether?
Stupid question, I know, but had to be asked.
Thinking about flashing stock firmware and rooting agin for the sake of being able to do it again lol.
Well, if you flash stock, it does factory reset. That's why I have backups lol all I have to do is log into my Google account and everything is there.
buntobo said:
Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
Click to expand...
Click to collapse
Did you have security log or security update disabled as that updates and causes weird after affects.
buntobo said:
Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
Click to expand...
Click to collapse
These two threads describe exactly your issue and solution - http://forum.xda-developers.com/verizon-s7-edge/help/g930t-updates-unroots-overnight-t3426636 and http://forum.xda-developers.com/tmobile-s7-edge/help/rooted-weeks-rebooted-stuck-t-mobile-t3425814
I had the same problem, twice I had a rooted device totally lock up and had to re-do everything. But after disabling the security updates as advised, I'm currently going on two months without a problem.
Hope this helps!