Samsung UK: Do not upgrade to KE1 - Galaxy S II General

I just got off the phone with Samsung UK who are telling me that they are going to remove the KE1 upgrade as they have had many phones die on them, which have had to be sent to them for delivery.
I called because the phone would not complete the upgrade, it would hang at the final stage, but it seems strange that its not mentioned anywhere on their website, or no press release about this!?
Anyone had their phones die on them when upgrading to KE1?
Edited: Samsung meant don't upgrade to KE2, I made a mistake thinking it was KE1....

I was fine on KE1 and now moved onto KE2

I've been on KE1 since it was put out, haven't gone over to KE2 due to the issues that firmware has with Orange.
Whoever you spoke to was talking out of their ass/massively misinformed I bet.

KE1 has been deprecated in favour of KE2, and is no longer available to update to via Kies.

I called because the phone would not complete the upgrade, it would hang at the final stage, but it seems strange that its not mentioned anywhere on their website, or no press release about this!?
Anyone had their phones die on them when upgrading to KE1?
All of the above is a Kies or Kies user problem not a KE1 problem same with any firmware via Kies always possible failure .
Talking out of his Rse +1
jje

Don't know if this is at all related but I just plugged my phone into Kies and when before it would say that my phone has the latest firmware version it now says "the version of the device cannot be updated"
Very odd.

Matchstick said:
Don't know if this is at all related but I just plugged my phone into Kies and when before it would say that my phone has the latest firmware version it now says "the version of the device cannot be updated"
Very odd.
Click to expand...
Click to collapse
Is yours O2 Branded? That would makes sense if so

Northern-Loop said:
Is yours O2 Branded? That would makes sense if so
Click to expand...
Click to collapse
Please explain why.

Northern-Loop said:
Is yours O2 Branded? That would makes sense if so
Click to expand...
Click to collapse
No, it wouldn't. KE1 and subsequently KE2 were both available to O2 branded phones just the same as unbranded ones. They showed up in Kies for me (even though I eventually gave up on that steaming heap of elephant excrement and used Odin).

dan13l said:
... (even though I eventually gave up on that steaming heap of elephant excrement and used Odin).
Click to expand...
Click to collapse
lol²
.

When I plug my phone in Kies gives me the following...
It doesnt mention KE2 there?

Matchstick said:
Don't know if this is at all related but I just plugged my phone into Kies and when before it would say that my phone has the latest firmware version it now says "the version of the device cannot be updated"
Very odd.
Click to expand...
Click to collapse
Mine says the same thing. Unlocked from Phones4U.
EDIT: Just called Samsung, he said it was displaying this message because there wasn't an update available as the handset shipped with the latest firmware ("android 2.2").
Once again we have support that haven't a bloody clue about the product they're meant to be helping with.

Mine is unlocked from phones4U and kies says that KE1 is the latest firmware. I remember a few days ago, kies detected that I was able to do a update to KE2, but I did not upgrade at the time because people were saying there were some problems with crashing. But now I cant upgrade?

0Mudassar said:
When I plug my phone in Kies gives me the following...
It doesnt mention KE2 there?
Click to expand...
Click to collapse
Image is unreadable .
Kies updates if a later firmware for that phones product code has been uploaded by the phone provider .
jje

steve228uk said:
Mine says the same thing. Unlocked from Phones4U.
EDIT: Just called Samsung, he said it was displaying this message because there wasn't an update available as the handset shipped with the latest firmware ("android 2.2").
Once again we have support that haven't a bloody clue about the product they're meant to be helping with.
Click to expand...
Click to collapse
OK, not so it's just me then
I wonder if everyone with KE2 is seeing this message or if it's detecting something about our phones it doesn't ?

Matchstick said:
OK, not so it's just me then
I wonder if everyone with KE2 is seeing this message or if it's detecting something about our phones it doesn't ?
Click to expand...
Click to collapse
What network are you running on? I'm still having the 'com.android.phone' force-closing error so maybe it's detecting what SIM I have in there...
EDIT: Nope, took the SIM out and it didn't make a blind bit of difference.

steve228uk said:
What network are you running on? I'm still having the 'com.android.phone' force-closing error so maybe it's detecting what SIM I have in there...
EDIT: Nope, took the SIM out and it didn't make a blind bit of difference.
Click to expand...
Click to collapse
I'm having the exact same thing. Updated via kies last night, turned phone off to charge and get the same force close error. It randomly seems to sort itself out though in a few minutes.
Sent from my GT-I9100

I'm running an O2 branded SGSII on T-Mobile.
It's been updated to KE2 via kies and rooted using the insecure KDD kernel then the stock KE2 kernel reapplied.
I thought I've plugged it into kies and seen the normal Latest firmware message AFTER I'd rooted and reapplied the stock kernel, but maybe I'm misremembering that and this is what's causing Kies to say no update is available ?

JJEgan said:
I called because the phone would not complete the upgrade, it would hang at the final stage, but it seems strange that its not mentioned anywhere on their website, or no press release about this!?
Anyone had their phones die on them when upgrading to KE1?
All of the above is a Kies or Kies user problem not a KE1 problem same with any firmware via Kies always possible failure .
Talking out of his Rse +1
jje
Click to expand...
Click to collapse
This happened to me when attempting to upgrade from KE1 to KE2. I only tried once and having read the issues with the other guys on orange i sacked it off.
KE1 is fine for me tho

I can see the pic I attached earlier fine? anways Samsung must have meant dont upgrade to KE2 then (being the latest firmware).
Especially as I cant see that as an update anymore on Kies, only KE1....

Related

Firmware upgrade i9000

Working on the upgrade now! Using kies btw
What version Kies are you using please? Cause I have nothing on my Kies. And, it still crashes when checking for updates. *sigh*
God, I bet we'll be the last to receive the update, being the buttplug of the world.
nzroman said:
What version Kies are you using please? Cause I have nothing on my Kies. And, it still crashes when checking for updates. *sigh*
God, I bet we'll be the last to receive the update, being the buttplug of the world.
Click to expand...
Click to collapse
1511007445
sorry m8,
hope this will settle soon for you
Interestingly enough, My version is 15310093 80. Hmmm... We'll see. Maybe they will roll it out tomorrow or something.
I'm using 1.5.3.10093_82 and have the update in Kies. Just need more power on my battry before upgrading.
Does the oneclickroot work on this one?
sorry but im not the person to try first
to noobish
bibihest said:
I'm using 1.5.3.10093_82 and have the update in Kies. Just need more power on my battry before upgrading.
Click to expand...
Click to collapse
What region code do you have in the registry?
bibihest said:
I'm using 1.5.3.10093_82 and have the update in Kies. Just need more power on my battry before upgrading.
Does the oneclickroot work on this one?
Click to expand...
Click to collapse
I just updated my Kies to 1.5.3.10093_82. And I am not getting the update in Kies. I cleaned up my registry after removing the older version. Does that affect getting the update. Secondly I bought my phone from Vodafone Germany.
mderm said:
What region code do you have in the registry?
Click to expand...
Click to collapse
No idear how I see that. I just downloaded Kies from the German site yesterday. There was a new Kies from 17/10. And I'm in Denmark if thas has anything to do with anything
i guess you are dutch and you are talking about froyo update via Kies ?
( I HOPE SO ) getting really fed up with all misleading topics and posts on XDA about froyo im am patient but i have a max-patience level hehe
mvenneker said:
i guess you are dutch and you are talking about froyo update via Kies ?
( I HOPE SO ) getting really fed up with all misleading topics and posts on XDA about froyo im am patient but i have a max-patience level hehe
Click to expand...
Click to collapse
I'm from Denmark and talking about the released froyo from Kies (JPM) Dunno if all can download it right now, but this is not a test firmware or anything.
oehhh yay.. im anxious sitting @ work now. too ****E that i dont have admin rights to install Kies on my work pc so i have to wait untill tonight to check if the dream is really coming true
You guys are lucky.... waa..
I'm still receiving a "this device version cannot be updated" message!
That could be a problem.
Your Kies should say "Latest firmware already installed".
Maybe someone else can shed some light on that as im not 100% sure.
If it says Device cannot be upgraded it could be a software issue.
nzroman said:
What version Kies are you using please? Cause I have nothing on my Kies. And, it still crashes when checking for updates. *sigh*
God, I bet we'll be the last to receive the update, being the buttplug of the world.
Click to expand...
Click to collapse
Mine was doing this too.. the new update released today (1.5.3) seems to have fixed that for me, although I had to reinstall the drivers as well.
From holland here I updated my galaxy with the new kies version v1.5.3.10093_82
but i didnt update to 2.2 I now have 2.1 update 1 so I ques we will have to wait here in holland for froyo
So much for it getting released worldwide all at once... Sigh.
DaRkMyk said:
You guys are lucky.... waa..
I'm still receiving a "this device version cannot be updated" message!
Click to expand...
Click to collapse
zolah said:
That could be a problem.
Your Kies should say "Latest firmware already installed".
Maybe someone else can shed some light on that as im not 100% sure.
If it says Device cannot be upgraded it could be a software issue.
Click to expand...
Click to collapse
Yes, should get "Latest firmware already installed" message. But if you get "this device version cannot be updated", that means your product code is "KOR". Product code changed to "KOR" normally if you flashed leaked froyo firmware.
for Singtel, need to change product code back to "XSO". Search forum on how to change product code... about editing the nv_data.bin file...
calderon1990 said:
From holland here I updated my galaxy with the new kies version v1.5.3.10093_82
but i didnt update to 2.2 I now have 2.1 update 1 so I ques we will have to wait here in holland for froyo
Click to expand...
Click to collapse
Uhm i went to 2.2 but i'm sitting in belgium with a dutch phone.. could this be of any difference?
lucky you
maartenjanvdwielen said:
Uhm i went to 2.2 but i'm sitting in belgium with a dutch phone.. could this be of any difference?
Click to expand...
Click to collapse
Just connected with Kies ....... 80) only got the 2.1 update 1

Froyo update - tracking countries [void, use follow new topic instead]

Hi folks,
Please let us know it the froyo update appears in your kies and nobody reported it from ypour country so far to make it possible for other (less and less patiently) waiting fellow SGSers to follow the progress of the update country by country. It would be a nice extra to also report your Product code (can be found by searching the registry starting at HKCU/Software/Samsung/Kies/DeviceDB for ProductCode)
Thanks in advance for everyone who cares enough to make easier the already too long waiting process for us.
Positive feedback(s) so far:
Sweden
Norway
Denmark
Finland
Iceland
UK O2 (?)
Germany
Netherlands
Please try to avoid "no update here" post if it's possible as they are only noise an make updating first post to reflect the current status a lot harder. Thanks.
Here you can find the info about how to fool your KIES to dowload the scandinavian update (thanks dakine)
I would also like to know this. I just wrote a post at Androinica about the update, so please feel free to share your comments there as well
Android 2.2 Froyo for Samsung Galaxy S has finally arrived
According to this post, it is Denmark, Norway, and Sweden confirmed so far.
Is there a way for us to manipulate Kies into downloading the update?
Ok I have found that Kies will now let me upgrade using the following:
ProductCode: XEE
HIDSWVER: I9000XXJF3/I9000SWC/I9000XXJF3/I9000XXJF3
That's fine, but what your product code will be after the upgrade?
Not sure, that code is for Sweden.
I just realised I still have voodoo lagfix installed. Anyone know if this will cause problems?
Still nothing for Germany, checked few minutes ago.
lokhor said:
Not sure, that code is for Sweden.
I just realised I still have voodoo lagfix installed. Anyone know if this will cause problems?
Click to expand...
Click to collapse
Remove it to remain on the safe side.
In Finland Kies is also offering JP6, just tested.
Plugged phone in quickly this morning and was told i could upgrade got all the will wipe all data ect, unfortunately didn't have time to run the update, hoping it's froyo.
thats in the UK by the way on O2
lokhor said:
Not sure, that code is for Sweden.
I just realised I still have voodoo lagfix installed. Anyone know if this will cause problems?
Click to expand...
Click to collapse
You HAVE to disable it, the new firmware will not be able to recognize the EXT4 partitioning system! follow this guide on voodoo lagfix webpage:
http://project-voodoo.org/documentation
In this way you will revert back to RFS. As soon as voodoo lagfix will be ready for Froyo (not yet) you'll be able to install over the previous one that is still disabled.
I have just disabled it now.
mjl_79 said:
In Finland Kies is also offering JP6, just tested.
Click to expand...
Click to collapse
Kiitos :-D
Finland, JF3, Kies .82, XEE, JP6 being now offered.
On the other hand and not a big suprise, my other SGS JM9 doesn't get updated, even if XEE.
john.drake said:
Plugged phone in quickly this morning and was told i could upgrade got all the will wipe all data ect, unfortunately didn't have time to run the update, hoping it's froyo.
thats in the UK by the way on O2
Click to expand...
Click to collapse
I'm on o2 UK and it says no update, I think your mistaken.
john.drake said:
Plugged phone in quickly this morning and was told i could upgrade got all the will wipe all data ect, unfortunately didn't have time to run the update, hoping it's froyo.
thats in the UK by the way on O2
Click to expand...
Click to collapse
Wtf? Gonna plug in mine now to check.
T Mobile UK
Here is the reply from Samsung Mobile India for froyo update..
mammenj said:
Here is the reply from Samsung Mobile India for froyo update..
Click to expand...
Click to collapse
How "cute"...
Not available yet to UK sim-free handset either.
Excuse me. If I update Kies with i9000, must I uninstall Lag Fix?

[Q] where is my official JJ3 -> JJ7 upgrade?

My current device info:
GT-P1000
PDA:JJ3
PHONE:JID
CSC:JJ2
Unbranded, stock firmware, rooted, but then unrooted. Bought in Norway.
Why can't I get JJ7 from samsung kies? It says I already have the latest version installed. There is supposed to be an upgrade for my device, right? Or is it only for UK tabs??
I can't wait to get the browser fixed, but I'm too scared to install JMC/D after those scary bootloaders jumped out from under the bed.
crippleb0y said:
My current device info:
GT-P1000
PDA:JJ3
PHONE:JID
CSC:JJ2
Unbranded, stock firmware, rooted, but then unrooted. Bought in Norway.
Why can't I get JJ7 from samsung kies? It says I already have the latest version installed. There is supposed to be an upgrade for my device, right? Or is it only for UK tabs??
I can't wait to get the browser fixed, but I'm too scared to install JMC/D after those scary bootloaders jumped out from under the bed.
Click to expand...
Click to collapse
I really didn't have a clue either why kies won't pass the jk7 update through. though you're safe flashing at least jm6 following exactly the guide in the dev topic, this fw version won't pop them bootloaders up, and will fix most of your issues. If you're uncertain of flashing outside of kies, don't do it, hang around for a while on jj3 as samsung is planning a official update somewhere near coming weeks, as with the sgs after completing the roll out of the sns
martincm said:
I really didn't have a clue either why kies won't pass the jk7 update through...
Click to expand...
Click to collapse
Thank you for your reply.
But others already got this way back in november(?!) Did samsung pull it for some reason? Or is it all just bull? All I can find is a thread here on xda and another over at android forums mentioning the jj7.
Really wanna know too, i am in Denmark and is allso on jj3
In Belgium we're also still on jj3 and no updates available in kies.
On my Galaxy S at least I could change the country code to UK Generic (thanks to the registry hack) to get the update faster :-D
Sent from my GT-P1000 using XDA App
Same here im in australia, but im too scared about flashing and borking somthing up, as the tab is my primary device for calls/txt/ect lol
crippleb0y said:
Thank you for your reply.
But others already got this way back in november(?!) Did samsung pull it for some reason? Or is it all just bull? All I can find is a thread here on xda and another over at android forums mentioning the jj7.
Click to expand...
Click to collapse
Bought mine in Norway too, still waiting for JJ7. One question, if you could please help me out: Can you connect your tab to Kies? Assuming you got the newest version of Kies. I can't, and I can't for the life of me fix it. Would be pretty annoyed if Samsung release a FW-update, and not being able to apply it cause of Kies-issues.
Edit: I can mount mass storage, and get access to it through USB, but I just can't get Kies to recognise the tab. It's no problem with my SGS.
Here in the UK the tabs from carphone warehouse (big phone retailer) have been updated but the Tesco (big supermarket) ones haven't
Sent from my HTC Wildfire using XDA App
I picked up a tab from Carphone Warehouse last night, after wrestling with Kies, it finally connected and updated to FROYO.XWJJ7
Same here on 3ireland which is supplied by 3uk. I'm on jj3 detected by kies but it says latest software installed.
Bump
Sent from my HTC Wildfire using XDA App
Bump
Anyone
Sent from my HTC Wildfire using XDA App
same issue here in Sweden,, looks like English only got JJ7.
theexx123 said:
Bought mine in Norway too, still waiting for JJ7. One question, if you could please help me out: Can you connect your tab to Kies? Assuming you got the newest version of Kies. I can't, and I can't for the life of me fix it. Would be pretty annoyed if Samsung release a FW-update, and not being able to apply it cause of Kies-issues.
Edit: I can mount mass storage, and get access to it through USB, but I just can't get Kies to recognise the tab. It's no problem with my SGS.
Click to expand...
Click to collapse
Maybe you should verify your settings
-> wireless and network -> usb settings
I set mine to «ask when conected»
Sent from my GT-P1000 using XDA App
Guys, AFAIK it depends on the pre-installed Sales Code on your Tab. If you have a JJ3 CPW Tab (UK Carphone Warehouse) you will be offered JJ7 through Kies, if not it seems you won't. There are ways to fake the Sales Code in Kies if you want to, look in the Galaxy S forums for details or flash the ROM of your choice (carefully) with Odin or Hemidal..!
If you flash with Odin or Hemidal I recommending flashing the modem.bin from your original provider version back to give best phone/modem performance unless you know that the modem you flashed to is suitable for your country conditions.

[Update] Kies 2

version 2.0.0.11032_12 rolling out
Thanks, updating now
(Even though I have never used kies, there may come a time in future lol)
tried to update but it just makes a lot of problems
first opens 3 update windows automatically
then after one of them finish downloading it just closes itself and nothing happen
Thanks got kies update mabeys 2.3 on way lets hope
Sent from my GT-I9000 using XDA Premium App
Paving the way for Gingerbread?
Just updated Kies to 2.0.0.11032_12 successfully. But no Ginger ATM.
Just updated Kies too, now awaiting Gingerbread which is confirmed cause my mate who used to live with a guy who's brother had done work experience at Samsung in 1998 said.......
yup cheer's just updated mine now
2.3 should with any luck be along shortly as my gold fish is doing the back stroke
Alpha Trion said:
Just updated Kies too, now awaiting Gingerbread which is confirmed cause my mate who used to live with a guy who's brother had done work experience at Samsung in 1998 said.......
Click to expand...
Click to collapse
Thats funny
Sent from my GT-I9000 using XDA Premium App
people who say they no some body at samsung need banning or go in to a sin bin for a few days no more please
got-petrol said:
people who say they no some body at samsung need banning or go in to a sin bin for a few days no more please
Click to expand...
Click to collapse
Well then someone at O2 told them that someone from Vodafone told them that someone from t-mobile told them that someone from Orange told them that Gingerbeard will not look good on someone's face.
the version that I downloaded is Kies_2.0.0.11033_25
download link:
http://downloadcenter.samsung.com/content/SW/201103/20110321192620273/Kies_2.0.0.11033_25.exe
darychia said:
the version that I downloaded is Kies_2.0.0.11033_25
Click to expand...
Click to collapse
And according samsung.de this is dated 5.1.2011. So it is out for a while
Thats odd os the one downloaded today although it has a lower build number is dated ‎29 ‎January ‎2011, ‏‎23:11:02. The newest part is dated Feb14th.
When I download the update for kies it gets to the dowloading files part and is on 100% but carries on downloading past the 53642kb on something like over 233343 whats wrong with it? Also it keeps asking for internet connection and i click retry every so often? Is there anyway I can download the new version and uninstall the old one rather than updating?
i noticed that this new update is more responsive than the last at least they are improving their apllication
XDcallum said:
When I download the update for kies it gets to the dowloading files part and is on 100% but carries on downloading past the 53642kb on something like over 233343 whats wrong with it? Also it keeps asking for internet connection and i click retry every so often? Is there anyway I can download the new version and uninstall the old one rather than updating?
Click to expand...
Click to collapse
That's happened to me a few times since Kies was first released. The short/kindest answer is that Samsung developers aren't the best...
XDcallum said:
When I download the update for kies it gets to the dowloading files part and is on 100% but carries on downloading past the 53642kb on something like over 233343 whats wrong with it? Also it keeps asking for internet connection and i click retry every so often? Is there anyway I can download the new version and uninstall the old one rather than updating?
Click to expand...
Click to collapse
Disable your antivirus/internet security and that will solve this problem
Elle233 said:
Disable your antivirus/internet security and that will solve this problem
Click to expand...
Click to collapse
Ahhh worked perfectly cheers dude.
Samsung on facebook said you Need this Update to be able to Get the 2.3.2 Update to your Samsung Galaxy S, Vibrant, Facinate. The 2.2.1 Froyo Update not For everyone Only for Italy, Romania, Germany. 2.3.2 will be Worldwide but carriers will be Delayed.

NEW Firmware Update: KE7!!

Ok i just plugged into Kies and got the notification for
PDA: KE7 / PHONE: KE4 / CSC: KD1 (XEU)
Does everyone have this update?
And has anyone figured out what this update fixes or adds?
Just so all the people who aren't sure what they getting or, potentially, losing have a better idea.
Also any ideas why the big skip in numbers between KE2 - KE7
Hmm, not showing up for me.
I got my notification:
i54.tinypic.com/25qukiq.png
Odin odin odin odin!!!!
Where Intratech at...
leedavis said:
Hmm, not showing up for me.
Click to expand...
Click to collapse
Odd... I am running the update right now while typing this...
You got the latest Kies intalled?
Possibly not and have to wait for my wife to stop playing Solitaire a minute before I can check. I'm pretty new to Android and Samsung. There definitely isn't a Kies for Mac is there? I can't find one
There is a Mac version on the following Samsung page.
http://www.samsung.com/uk/support/d...500BAAXEU&prd_mdl_name=GT-S8500&srchword=Wave
I don't know if it will work with the GS2.
It isn't working for me yet. Says I have the latest firmware version with KE2.
It is probably because my product code is FOP. Is there anyone without the XEU sales code getting the update with Kies yet?
And now, as with every update in the months/years to come, I'll install it hoping it fixes the banding issues on my screen, while audiophiles install it hoping it will improve sound quality...
And we'll probably see no difference at all
otacon888 said:
There is a Mac version on the following Samsung page.
http://www.samsung.com/uk/support/d...500BAAXEU&prd_mdl_name=GT-S8500&srchword=Wave
I don't know if it will work with the GS2.
Click to expand...
Click to collapse
Thanks. Tried it, but says SGS2 is not supported
my phone CSC is DBT - Germany
kia the kies firmware ke2 still is the newest firmware...
waiting for the ke7 update~~
is there a way to hack kies?
got KE7 through kies here.
Here in holland not yet !
Anyone can confirm no update for Germany?
I'm too lazy to boot Windows, which is sooooo last century.
ka2uki said:
my phone CSC is DBT - Germany
kia the kies firmware ke2 still is the newest firmware...
waiting for the ke7 update~~
Click to expand...
Click to collapse
mathieulh said:
got KE7 through kies here.
Click to expand...
Click to collapse
Did you try rooting?
I have got it too...Am on a rooted KE 1 UK GS2 from CPW...
will update once I get back from work...
any idea on the changes in this edition?
free-sidux said:
Anyone can confirm no update for Germany?
I'm too lazy to boot Windows, which is sooooo last century.
Click to expand...
Click to collapse
no sorry we're to lazy to help you and talk to you
Downloading now, UK XEU.
Hoping it fixes the Orange startup force close thing, will try shortly.
Edit: Yep, its fixed
otacon888 said:
Did you try rooting?
Click to expand...
Click to collapse
Not yet but there is no reason for it not to work.

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