Mytouch 4g replacement - myTouch 4G Q&A, Help & Troubleshooting

Hello, I traded my vibrant for a mytouch 4g on craigslist this week and I noticed the colors seemed really dull compared to my vibrant. Although I realize the vibrant has a much better screen, I have become aware of the bad displays that a lot of mytouchs have. My question is can i get a replacement from tmobile or am i stuck with this screen?

Since you didnt buy the phone from tmobile, you'll be able to replace it but not for free. You will have to pay a deductable.
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The only phone u can replace or even talk to T-Mobile about is the one u purchased from them...phones bought on eBay/Craigslist/anything else won't work....its the phone u put insurance on
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coupetastic-droid said:
Since you didnt buy the phone from tmobile, you'll be able to replace it but not for free. You will have to pay a deductable.
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oh i see. any idea what the deductible might cost?

coupetastic-droid said:
Since you didnt buy the phone from tmobile, you'll be able to replace it but not for free. You will have to pay a deductable.
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What I think that couptastic was referring to was that HTC provides warranty service on their products. They're easy to deal with and straight forward with you.
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Related

Anyone up for a trade?

I have the htc g2 as of right now. Originally, I only got the phone because of it's physical keyboard, but now, I'm kind of finding want of a larger screen. Don't laugh, I know there's a few mt4g owners out there that want a keyboard ;P well, my phone is already perm-rooted, but id trade for a stock mt4g if the owner is desperate enough for a keyboard xD
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ohshootrawr said:
I have the htc g2 as of right now. Originally, I only got the phone because of it's physical keyboard, but now, I'm kind of finding want of a larger screen. Don't laugh, I know there's a few mt4g owners out there that want a keyboard ;P well, my phone is already perm-rooted, but id trade for a stock mt4g if the owner is desperate enough for a keyboard xD
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I may e up to this. I like changing phones and trying out something new. since i change phones every 3 weeks lol. and not into the keyboard but i like the device dec
I should be able to return to stock but man that was work to get full root
RANDYRKELLY said:
I may e up to this. I like changing phones and trying out something new. since i change phones every 3 weeks lol. and not into the keyboard but i like the device dec
I should be able to return to stock but man that was work to get full root
Click to expand...
Click to collapse
If you ever feel up to it, just hit me up ;P I've loved the phone so far, but the screen just doesn't meet my standards. As far as performance goes, cyanogen himself has a g2 ;P oh you don't need to return to stock, I'm willing to trade for a rooted phone. I'm just cautious cause I don't want to accidentally trade my working g2 for a bricked phone and have no one to blame but myself xD
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Anyone else? I'm looking for an upfront trade if possible. I live in hawaii, pm me if you're interested.
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PM COMING.
I'm getting no forthcoming answer from anyone I've been told to keep in contact with. Any more takers? If not, ill get the phone through local trading.
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Told u ill trade
Pics please?
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When I.get to my laptop at home. Took them.last night
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I mean ill send you pix of mines later. But can u post pics
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RANDYRKELLY said:
I mean ill send you pix of mines later. But can u post pics
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Whoops, sorry bro, I thought you aired me xD yeah, if you still want it, you have priority, I just want a trade as soon as possible. Ill get em done.
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Only thing is I only have one phone and need mine all the time. Well pm me.or email.
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You know the screen on the mt4g is only .1 inch bigger right? I mean it is noticeable... But was thinking if the screen size is what you want you can check out the Vibrant 4g or NS. Or a Vibrant 3g and you could get cash on top in exchange for your phone. Food for thought is all.
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TJBunch1228 said:
You know the screen on the mt4g is only .1 inch bigger right? I mean it is noticeable... But was thinking if the screen size is what you want you can check out the Vibrant 4g or NS. Or a Vibrant 3g and you could get cash on top in exchange for your phone. Food for thought is all.
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I was thinking that too, but the only other phones with larger screens for tmobile were either samsungs or windows. So uhh... no thanks. Haha xD plus, I don't wanna downgrade if I'm gonna trade. Even with money. i already paid for a 4g data plan xD
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ohshootrawr said:
I was thinking that too, but the only other phones with larger screens for tmobile were either samsungs or windows. So uhh... no thanks. Haha xD plus, I don't wanna downgrade if I'm gonna trade. Even with money. i already paid for a 4g data plan xD
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The samsung galaxy s 4g is a good phone surprisingly
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paczek said:
The samsung galaxy s 4g is a good phone surprisingly
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Oh I know. I've played around with my friend's galaxy 4g phones. Not rooted of course, but still nice. I don't wanna have to deal with samsung though. I'm too accustomed to using hboot. Better stick to my cards xD
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Want an inspire 4g? I want your atrix.

This will probably get closed but since a lot of people probably don't look In the market forum or know about it I'm gonna our this here as well. I have a thread in the market and I'm looking to trade my inspire 4g for your atrix(att). I know there have been a lot of people who have decided they want an inspire instead but I am the opposite. Mods if this thread is not allowed please delete and I apologize in advance.
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I personally don't think that people would be willing to trade a $99 dollar phone and give up a $199 phone. Just my 5 cents.
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Off contract they are the same. I paid full price on launch day for my inspire because I needed a phone asap
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Anthonok said:
Off contract they are the same. I paid full price on launch day for my inspire because I needed a phone asap
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the atrix is $100 more with or without contract.
j.aussie said:
the atrix is $100 more with or without contract.
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Not at my local store. The inspire is 500. I could be wrong but isn't that the atrix price.
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Well.... if you go by AT&T's website... they show $499 with a $300 discount... but also mentions an "Online Only" price. If you look at Best Buy, $199 with a 2-year contract, with a regular price of $599.
Best buy has them both off contract for 599.
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Anthonok said:
Best buy has them both off contract for 599.
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Best buy jacks the price up on every off-contract phone price. The Inspire is definitely $400 and the Atrix is $500. I paid full price for my Atrix, at the AT&T store and asked how much the Inspire was as well (just in case they didn't have any)
Ok. Well either way. I didn't start this thread to discuss how much a cell phone Is worth.
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I boughtan extra one off craigslist for 200 but so since its a loaner/play phone it's taken some hits... blender or 5yo play toy? Either way id trade but you would want a case or buy a housing it something.... lol small crack in top right? Just sayin
Ciloteille said:
I boughtan extra one off craigslist for 200 but so since its a loaner/play phone it's taken some hits... blender or 5yo play toy? Either way id trade but you would want a case or buy a housing it something.... lol small crack in top right? Just sayin
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Click to collapse
Looking for a minimally damaged device not a will it blend reject haha but thanks for the offer.
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Anthonok said:
Looking for a minimally damaged device not a will it blend reject haha but thanks for the offer.
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That's a good idea... gonna stick my sim card in it and register it to Att... blend it.... "my phone broke, can we talk about my warranty?"
Ciloteille said:
That's a good idea... gonna stick my sim card in it and register it to Att... blend it.... "my phone broke, can we talk about my warranty?"
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Haha I wonder what the reaction would be.
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MT4G warranty

So I'm confused as to how the warranty works for the mytouch. I've read a few things about the t mobile warranty but looked in the handbook that came with the phone and it said that there was no such warranty. How long are the htc and tmobile warranties and which do you think is easier to claim? I read that the t mobile one allowed you to keep your phone which would be preferable. Btw I'm trying to replace my phone because there is dust under the screen. Thanks for any information.
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HTC charges freight one way and turns warenty work in a week or so. T-Mobile is an online claim Co. They charge 75 if you don't return the phone, least that's what they told me when I swapped out my wife's g1 for a g2 after she dropped it and broke the screen. There was also s 100 dollar deductible for the swap but it beats a new contract ...
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knothead said:
HTC charges freight one way and turns warenty work in a week or so. T-Mobile is an online claim Co. They charge 75 if you don't return the phone, least that's what they told me when I swapped out my wife's g1 for a g2 after she dropped it and broke the screen. There was also s 100 dollar deductible for the swap but it beats a new contract ...
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Do you know how long the warranty for t mobile is?
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Jacezo said:
Do you know how long the warranty for t mobile is?
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1 year.
Tapatalk

I want a nexus one!

Where can I buy one at? EBay is too expensive; and does Google still sell them?
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Google no longer sells the Nexus One, although some carriers are offering it. I think Videotron here in Canada had it for free on a 3-year contract.
The Nexus S replaced the Nexus One and is widely available... $99 on contract here... not sure about your location.
They often come up cheap on eBay with broken power buttons caused by a bit of a design fault. There are a load of mods around so you can use the trackball instead. Not really a huge loss...
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taylorgangbitch said:
Where can I buy one at? EBay is too expensive; and does Google still sell them?
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Just out of curiousity, how is eBay too expensive? Google sold the phones brand new for $549 and I think eBay has them for around $250. If that is too high, you could always check Craigslist or even better, go to the Swappa section in the CyanogenMod forum.
http://forum.cyanogenmod.com/forum/197-google-nexus-one-on-swappa/
Well eBay hasn't been that good to me n the bids have been outrageous; I'm really trying to get a brand new one in the box cuz my luck I would get on Craig's n something would be wrong with it; is 300 for nexus one a good.price? Brand new? Thank again for your replys guys;
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And I'm located in Florida;
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taylorgangbitch said:
Well eBay hasn't been that good to me n the bids have been outrageous; I'm really trying to get a brand new one in the box cuz my luck I would get on Craig's n something would be wrong with it; is 300 for nexus one a good.price? Brand new? Thank again for your replys guys;
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Click to collapse
$300 for a new one would be a very good price. Just compare it to new devices at the same price level and you'll see. It's still a very good device even though it's oldish.
Axefield said:
$300 for a new one would be a very good price. Just compare it to new devices at the same price level and you'll see. It's still a very good device even though it's oldish.
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I agree; its oldish but it still competes with other phones these days; thanks again;
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New ones on Amazon occasionally...
danger-rat said:
New ones on Amazon occasionally...
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For how much these days? Brand new in the box?
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Check out the XDA Market and also keep an eye on Ebay...
Check my signature.
galaxys said:
Check out the XDA Market and also keep an eye on Ebay...
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Thanks for the heads up;
I'm keeping my eye open;
Hopefully I get mine soon;
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I'm selling mine.
crawler9 said:
Check my signature.
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What signature?
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Taylorgang?
ramirez3805 said:
Taylorgang?
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Yes? Lol
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[deleted]
ScattoneVI said:
I've got mine trough swappa. Paid with paypal, the seller sent the phone to my friend in Chicago and he brought it to Brazil.
Talk to the seller before buying, the shipping costs might get insane depending where you live.
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How crazy can it get? I live in Florida; the most I'm paying is 300 for one; how much did you spend? And tthanks for posting
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My neighbor has one he'll sell for $250. its in my hand now, about to load the latest CM7 on it. PM me if anyone is interested.

Just some [Q] about T-Mobile.

I've recently notice dust under my screen and at first I just ignored it but it has gotten worst over time. Now I've had this phone since July (2011) that makes it under a year so I can still have a warranty exchange right? Now would they replace it with a mytouch 4g or would they offer me other types of phones like a mytouch 4g slide? My other question is if they offer me a different types of phones which ones should I not fall for and which ones should I think about I really like the mytouch 4g cause of development so I hope they just replace it and is it better to call or go straight to the store what would be faster? Thanks!
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I'm not sure that dust under the screen would warrant for a warranty exchange. Anyways, warranty exchanges are for same phone only. I've tried asking for a different phone when I had a Blackberry since I had so many problems. I think I had a good 4 or 5 exchanges in the first year I had it.
nope, actually, a lot of times they offer you a different phone, saying that their MT4G's are "out of stock".
this is just my opinion but,
MT4G Slide: good
LG G2X: eh good enough, your choice if you want a duo core, then choose that
Samsung Sidekick: DEF no way
Samsung Galaxy S: NO WAY, MT4G OWNS THE GALAXY S
HTC Sensation: if you're lucky, then of course, TAKE IT!
hope this helps... those are the phones i've heard of before being a replacement for the MT4G.
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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j0e_ahm said:
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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should be
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j0e_ahm said:
Also would it be free for a warrenty exchange?
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Yes, warranty exchange is free, BUT you have to pay for the shipping and handling. If I remember correctly, it's $9.99 for 5-7 business days -or- $19.99 for 2-3 business days.
They can be jerks at customer service so be mindful.
They told me that they'd waive the shipping fee because my phone broke within 30 days of buying it.
I've only had the phone for 4 total months now since the original purchase and I'm on my 4th one because the warranty phones are all refurbished junk that someone else sent back. And they are still trying to charge me the $20 shipping fee on each one, after saying they've waived it.
The last one I got was broken out of the box. Had to do a factory reset just to get it to power on. I sent it back, and now they want to add another fee for not accepting it.
When you ask to speak to a customer service supervisor, don't believe their BS story about how their manager just walked into a meeting and they'll call you back. It's a lie. I've asked for supervisors 3 times in this process at various times of the day and amazingly....each time the supervisor had 'just walked into a meeting' like it was being read off a script.
None of them ever called me back.
So they will lie to your face. Don't take any of the BS from the customer service reps. Tell them your phone is unusable because of poor manufacturing and that you're not going to accept anything other than a replacement. Then be aware that you will NOT get a new MT4G. If you stick with the MT4G you WILL get a refurbished POS.
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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j0e_ahm said:
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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Click to collapse
If you can get it unrooted, then its best to unroot. I had a failed eMMC chip once, coundlt unroot it, but they still gave me a replacement
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Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Nicgraner said:
Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Lol too funny!!!
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Got my new mytouch 4g today
And first thing I did was root the s#*@ out of it
By the way shipping and handling was only 5bucks and they did have a mytouch 4g in stock too bad it has the bad screen and bad chip again!!!! :/
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