[Q] HD2 WM7 Memory Issues - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hi all,
Have recently installed without issues WM7 on my HD2. Blows away the 6.5 junk that was on before.
I am getting memory issues though. I installed with the 2gb card that came with it - at first I could not even use to just send a text message so I swapped for another 2gb I had lying around and general use is now OK.
When trying to install any apps though from marketplace (I got code from MS) I hit memory issues straight away. I don't know how much of the 2gb is used for the build but I would have assumed the 2gb was fine.
Do I need a bigger card, is there a formatting I should do to the existing card, will all my settings be reset if I change cards?
Thanks all.
DP

dspuk said:
Hi all,
Have recently installed without issues WM7 on my HD2. Blows away the 6.5 junk that was on before.
I am getting memory issues though. I installed with the 2gb card that came with it - at first I could not even use to just send a text message so I swapped for another 2gb I had lying around and general use is now OK.
When trying to install any apps though from marketplace (I got code from MS) I hit memory issues straight away. I don't know how much of the 2gb is used for the build but I would have assumed the 2gb was fine.
Do I need a bigger card, is there a formatting I should do to the existing card, will all my settings be reset if I change cards?
Thanks all.
DP
Click to expand...
Click to collapse
WP7 Formats the SDCard at the very first Boot (turn on) so if you just swapped the SDCard without resetting (Settings>About>Reset Phone) the phone to defaults then it isn't formatted properly and isn't recognized
And if you did then check in the About Screen to see how much space you have left

indeed, many many SD cards have a nasty habbit of not working, so if you do a reset with the SD card in and WP still doesnt see more than 150~MB of free space then the card is a dud (for WP) although some folk have suggested limited success with formatting it with a digital camera before hand.

Related

Soft Resets, Storage Card

Hey all! I'm new to the forums so first of all I'd like to thank you all for the nice community we have going on here.
That being said... My Wizard is having this weird issue w/ my Kingston mini SD 1gb card. It gets corrupted and everything but an Inbox.XXXXXX folder gets "erased" - the files still have their space allocated but they won't appear. I have to format the card so it goes back to full.
Has anyone here experienced something like that? This is starting to get annoying...
this just happend to me. I soft reset and all my my files are missing on the storage card, but its claiming i used 300mb
You probably need to get a new card. It does that when the fat table gets corrupted. It's fairly normal to happen once in a great while, most cards will do that at some point in their lifetime, but if it does it continuously it's time to get a new card.
very true. i have had tons of problems with kingston cards (lots of times it even forgets that it is a formatted card!) and finally decided to spend the extra bucks to get sandisk ones. haven't had any problems of that sort since then.
Same here: using kingston 1gb , files and folders get deleted and folders with weird symbols start showing up. But the weird thing is that i was using the same card with my original TMO rom. Everything was fine. I am having the problem since i have flashed to the TouchFlo .14 PDAVIET ROM. It may after all be the card (which was highly rated). What do you guys recommend SanDisk or PNY ?

HD2 destroyed my SD card?

Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
any one??? :S
mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
Sounds like your sd card maybe corrupt, they can die for no apparent reason, its happen to me twice in about 4yrs, tho i always buy from CEX they offer a 1yr warranty & just replace it if its within that time.
There's been a few threads about this;
http://forum.xda-developers.com/showthread.php?t=712281
http://forum.xda-developers.com/showthread.php?t=646731
Which brand?
mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
What is the brand of the memory card?
hey dude,i got the same problem as yours few days ago..cant do much abt it,i just buy a new one..some says the htc that makes the sd card problem
Hi,
My 8 GB sd card lags when i`m scrolling in the file manager.
In addition, the sd card drains the HD2 battery. I loose 35% in 6 hours in flight mode, but only 4% when not in flight mode without the sd card... ( this also yields for the original sandisk 2 GB sd card that was supplied with the phone).
Anyone experienced the same issue?
Is this hardware or software related, and can i fix this myself?
Error check your microSD card using your computer then switch your phone off, put the card back in it and switch your phone back on. The phone will need to index your music/video files etc so go to the relevant tabs and let it do its stuff. See how that helps.
mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
i got a new HD2 and it came with a MicroSD card. I put a couple of cooked ROMs on it and everything was fine for about a week and then the card jsut stopped working. I didnot use it on any other phone or on my PC and it just died.
I own an HTC Hero as well and i put the card in it but it wouldnt recognize it. It has never happened to me before. Never has a card died on me.
I think its a problem with the way the HD2 accesses the SDcard. I wouldnt know specifics but this is the first phone that fried my SD card.
Hey guys, I had the same issue. The SD card stopped working and cannot be formatted now via computer.
My experience with Windows Mobile is that the SD/CF driver is the weakest link. The problem seems to be simultaneous accesses drive it bonkers. I've had the disappearing card problem on other PDAs but usually removing it, doing a reboot with it out, and then inserting it after the reboot is complete will fix it. If it doesn't show up immediately DON'T do anything for a while, it could be doing a CHKDSK on the card, and if you mess with it it will screw it up worse.
Once it shows up what I would recommend is hooking up via USB in CF Disk mode (not Activesync) and doing a format on the drive from Windows.
Last night I got a new 32gb Class 4 MicroSD from China (unnamed) and stuck it in, worked fine, so I backed up all my data to my 'puter off the T-Mobile Class 2 16gb and changed to the new 32gb SD. I started the copy and after a while went to bed.
This morning I got up and it had died during the copy. It was giving me an error on the new MicroSD. It had copied about 75% but was asking to continue or skip. I ended up having to cancel it because it appeared full but it was not. After a reboot I found a ton of FILEXXX.CHK files which indicated it was doing a chkdsk.
Looking at it with SoftWinter.com's Storage Tools the disk was formatted with 512 byte cluster size, way too small for such a large disk, so it was not really out of space just out of cluster nodes. If you have lots of files (I had 10,000) each takes up at least one, even if the file is only 5 bytes. So I reformatted it from the 'puter to 32k cluster size and started the copy over. Seems to be working better now.
Please note that using larger cluster size also will help performance when writing and reading large files as it has to do less directory accesses. Small cluster size is good if you have a lot of small files as it doesn't waste as much space. You lose on average 1/2 the cluster size for each file, as the last node is almost never full.
mknewman said:
My experience with Windows Mobile is that the SD/CF driver is the weakest link. The problem seems to be simultaneous accesses drive it bonkers. I've had the disappearing card problem on other PDAs but usually removing it, doing a reboot with it out, and then inserting it after the reboot is complete will fix it. If it doesn't show up immediately DON'T do anything for a while, it could be doing a CHKDSK on the card, and if you mess with it it will screw it up worse.
Once it shows up what I would recommend is hooking up via USB in CF Disk mode (not Activesync) and doing a format on the drive from Windows.
Last night I got a new 32gb Class 4 MicroSD from China (unnamed) and stuck it in, worked fine, so I backed up all my data to my 'puter off the T-Mobile Class 2 16gb and changed to the new 32gb SD. I started the copy and after a while went to bed.
This morning I got up and it had died during the copy. It was giving me an error on the new MicroSD. It had copied about 75% but was asking to continue or skip. I ended up having to cancel it because it appeared full but it was not. After a reboot I found a ton of FILEXXX.CHK files which indicated it was doing a chkdsk.
Looking at it with SoftWinter.com's Storage Tools the disk was formatted with 512 byte cluster size, way too small for such a large disk, so it was not really out of space just out of cluster nodes. If you have lots of files (I had 10,000) each takes up at least one, even if the file is only 5 bytes. So I reformatted it from the 'puter to 32k cluster size and started the copy over. Seems to be working better now.
Please note that using larger cluster size also will help performance when writing and reading large files as it has to do less directory accesses. Small cluster size is good if you have a lot of small files as it doesn't waste as much space. You lose on average 1/2 the cluster size for each file, as the last node is almost never full.
Click to expand...
Click to collapse
Hey
i hope for your sake im wrong, but as far as ive been able to find out in my own searching, only san disk has released a 32gb micro sd & its only class 2.
there has been a lot of talk of fake 32gb micro sd's from china, most are actually 4gb re-programed to read as 32gb on your phone or pc, but when you start to fill them with files more than their actual capacity they will only overwrite prev' files & become corrupt.
i actually pick up 1 (32gb) last weekend from a local store, tried to copy the contents of my 16gb, 7gb copied then an error occurred, 2nd attempt 9gb copied but files unreadable by phone or pc, fortunately i always buy from this store & they refunded (£50), straight away, still have 2 16gb cards ive had for about 9mnths with no probs.
there is another longer thread over in the Q&A section, you guys may find some useful feed back over there: http://forum.xda-developers.com/showthread.php?t=646731
Well, the one I got says SanDisk and I have done a full format and surface analysis, it checks out, but I am having trouble writing to it. Not sure what is up with it right now. I knew it was a fake but I thought it was a real fake, not a piece of junk. I hope you are wrong.
I´ve got problems too. I have two SanDisk 16 GB microSDHC cards and both of them are giving similar problems.
I´ve got my HD2 a few days ago and initially I used my old 16 GB card I bought with the X1 (then used with my TP2 and latest the HD2). Everything was working fine initially but then the problems arose. Now I have those problems:
1. Audio Manager has problems reading my music library. iPlay can read it though. Windows Media Player takes a long time building my music library but manages to do that eventually.
2. HTC Album can read my albums sometimes - sometimes not.
3. Resco Photo Manager can read the albums but sometimes it takes a long time to do it.
4. The computer can access the card without any problems after formatting and it seems not to be any problems reading or writing files to it. Installations of cabs stored on the memory card works.
5. Total Commander can access the card without any problems but takes slightly longer time than before to show all folders.
6. Running chkdsk in Windows gives the result of a perfectly working card.
7. The phone is draining battery in an abnormal way with the card inserted.
8. Flashing ROMs from the card worked initially but not any longer. Now it shows the threecolor bootloader screen instead.
The interesting thing is the fact both of my 16 GB cards has the exactly the same symptoms. I will try them in my X1, TP2 and Vivaz later to check out their behaviour.
When I inserts my old 8 GB card (everything made by SanDisk) everything works without any problems. Flashing ROMs work normally etc.
I´m running the Omega XT 3.0 and are using HardSPL3. The 16 GB card has worked perfectly initially with this ROM and HSPL so I don´t think they are related.
The whole thing seems to indicate some kind of "incompatibility" between the phone and the 16 GB cards. It´s like it is unable to handle that size of card correctly. It seems like it "trashes" the file system. My older 16 GB card started to behave badly which caused me to buy a replacement and now that replacement has the exactly the same behaviour.
My 8 GB card is an "ultra" SanDisk card. The troublesome cards are Class 2 cards. I began to have the impression the problem is some kind of issue with Class 2 - because the cards itself seems to be working after formatting.
I have formatted them with either Panasonic SDFormatter and the Format SD application on the phone. Both options gives the same result.

HD2 fried my 16GB card?

Ok, I have SPB backup to backup my device every morning at 2am. I have been doing this for the past few months, with no problems at all. Anyway this morning I woke up, and there was a message on the screen saying "backup unsuccessful" but the HD2 did soft reset, because I seen the splash screen for a few seconds.
Anyway I noticed that the wallpaper was not showing, and didn't think anything of it at first. But when I tried playing some music, my device didn't show the Micro SD card as being installed. So I popped the card out, and back in, and still the HD2 couldn't read it. Also under the "SD card & phone memory" it shows no SD card installed, even though the card it in the HD2.
Got home, and tried putting the Micro SD card in my PC, and even my PC won't read the card. Don't get any error messages, put it just shows nothing?
Bit gutted about this, as I had my last 3 backups on the SD card, along with other documents I need.
Suggestions please?
seems the hd2 is hard on memory cards. I scan and fix mine about 3x a week just to be sure. Since then I haven't had any problems.
My memory card would not allow me to add anything on to it.,.,pics I took wouldn't save and such.,I even tried it in a digital camera with the same results. I couldn't even format it on my PC.,just gave me an unsuccessful reply. One thing I did notice was I couldn't move certain stuff off the card (I think it was in opera) it would show me the file and when I tried to move it off the card it said the item no longer exists.,or something along those lines.,(sorry I'm at work and it's been a while since I have had this happen..,I could always reattempt and post results if you guys would like) I threw in an 8G card and everything has been fine.,but would really like my 16g card back
nrfitchett4 said:
seems the hd2 is hard on memory cards. I scan and fix mine about 3x a week just to be sure. Since then I haven't had any problems.
Click to expand...
Click to collapse
Gonna keep that in mind. Purchased a new 8GB card, but had to restart my phone from SCRATCH!
Hi
There is a quick link to find out if you cards are real or not? I cannot post this link , but Google detecting usb counterfeit drives.
I know a lot of people buy cheap from ebay etc, and few are real good copys. Always remember to buy sealed branded makes with the class in the circle (2,4 or 6)
Living here in Thailand i know all about the copies!! I bought a few, and yes they were copies not 8gb, but 2gb. so at least with the link above it can keep you right.
Also when you get your new real card, erase it in you mobile, then format it before use.
I back up my SD to my D/Drive, but i unhide and show all files on the main computer to make sure all files are transfering over, including the hidden ones.
Just a few tips lads.
Russ
Hi, My 2 MicroSdHC 8GB Memory card experienced the same. 1st card only work for 1 and a half day and the 2nd card only work for 1 day!! It's showed NO SD CARD on my HTC HD2 Leo. I bought both card on Ebay. They sent me the replacement card. Unfortunately both card are same. They claimed that they are selling 100% Genuine Micro SD Card!! Lucky I am getting my full refund from them after open a dispute!! Now, I am trying to get other 16GB MicroSDHC for mh HD2 Leo. Hopefully the new 16GB card work well with my HD2 Leo.

[Q] SD Card Problem

I bought a 16gb class 6 sd card, put it in the phone and did everything required to get the card to work. So the card was currently working I installed all the apps I wanted synced the phone with zune and had everything just the way I wanted it. I decided that I would reboot the phone (just power off so it says "good bye" and then power back on) and when I can back to the home screen everything was gone, and I mean everything. All my contacts, apps, music, was all set back to default. I checked the memory and it said that I had a total of about 15mb and about 10mb free. After some trouble shooting I found that it has an issue with rebooting with the memory card since I can reboot without the card and I keep all my settings. I am getting another card to try and see if its an issue with the card or the phone. I was wondering if anyone else has this issue?
after you insert the memory card, perform the format reset (hold down camera button, power button, and volume down). after the format is complete, power on the phone, go to settings and reset the phone from there. WP7 should recognize the additional memory now
I have done that twice already. I was testing some ideas on the issue. I insert the card. hold down vol, camera and power on. format the device and when i get to the main screen check the memory I have 22gb or so free. I import my contacts from sim. I power off the phone and power back on and its back to default, no contacts check memory and i have about 15mb of space with about 10mb free. I searched around online and others are having this issue but they have not found a single source of the problem. some work others don't, there was a mention that there will be an update from microsoft to fix the issue.... but i was not able to find anything on that.
I guess thats why the guy at ATT told me to be careful with putting in an sd card. I'm using an 8 gb class 4 micro sdhc from sandisk without any problems
That happend to me this morning, I had a 16GB Class 2 I think.. works fine in my nexus. the phone just went beserk.. rebooted a few times then the last time it rebooted, it lost all my settings and music and stuff.
I wonder if 16GB is too big? I'm gonna go a few days with out any card in it.. to make sure its not something else wrong with the unit or the OS
sd card prob
i talked to att yesterday and they said the phone isnt ready to accept an sd card that there will be a patch to fix the problem in the upcoming weeks. the phone is able to hold a 32 gig card but no card will work they said til the patch is released
Yea I'm running without the SD in my phone. I will just make sure to keep it backed up for when we can use SD cards and reboot.
Here's a thread from Engadget that verifies that those of use who have seen issues aren't crazy
http://www.engadget.com/2010/11/09/...microsd-issues-atandt-not-installing-cards-i/
Thanks, Im running without the card and it works perfectly, I hope the patch comes soon i would like to put some movies on it.
Here is a good article on it from Paul Thurrott:
windowsphonesecrets.com/2010/11/06/samsung-focus-microsd/
Samsung said this in their press release Nov 4th:
- Memory:
- 8GB internal storage memory
- External microSD™ memory card slot up to 32 GB (class 2 (or higher) microSD card, card sold separately)
http://www.samsungusanews.com/2010/11/samsung-focus-available-to-att-customers-on-november-8/
Also this was posted in another thread. Too bad there are currently 3 or 4 threads on this issue. Microsoft has a KB on this now:
http://support.microsoft.com/kb/2450831

[Q] Lack of recognition memory card after installing wp7

hi!
I've installed on hd2 wp7 everything works fine, but not the zune program and photo and music clips and software, and ... Throw in the phone memory and does not know you please help me. Thanks!
I've installed on hd2 wp7 everything works fine, but the zune program will not install anything on the phone and my memory does not help please help me. Thanks!
please!
please! please! please!
Can you please explain your problem more clear?
Sent from my HTC Vision using XDA App
HoomanHana said:
please! please! please!
Click to expand...
Click to collapse
I installed WP7 on my HTC HD2 and I have only 158 MB of the memory. The SD is inserted. How I can make my WP7 recognize my SD card?
alex_sa said:
I installed WP7 on my HTC HD2 and I have only 158 MB of the memory. The SD is inserted. How I can make my WP7 recognize my SD card?
Click to expand...
Click to collapse
In simple terms you can't.
One of the reasons most WinPhone 7 manufactures hid there SD cards deep inside the units was because MS have some very specific requirements for the performance and specification of SD(HC) cards that the OS will use to combine with the on device NAND storage.
This mostly comes down to the speed of 4k block read/writes (so it seems) but also seems to require some card features that not all cards have (so there is some definite 'blacklisting/testing' going on during that 1st boot it would seem).
In simple terms, if after installing your SD card and doing a reset of the phone (via settings, about, reset or holding VolUp and VolDown during and after the 1234 GO GO... from Magldr) you don't see the SD card as usable space it is safe to say that it does not meet the requirements laid down in the WinPhone 7 SD driver and is not going to work, go and try another card .
If your card IS recognised but the device seems exceptionally 'laggy' (hanging on the installing apps screen for a long time after the 1st reset is a big clue) then the chances are your card is no where near quick enough in the 4k read/writes to be used correctly by the OS (even though it detects it), again, time to try another card.
There is anecdotal suggestions that removing all existing partitions and on the card before you install it in a WinPhone 7 device helps with it being detected but then even if that is the case those same cards seem to then exhibit the very poor performance as above and that tends to imply they got blacklisted for a good reason .
djwillis said:
In simple terms you can't.
One of the reasons most WinPhone 7 manufactures hid there SD cards deep inside the units was because MS have some very specific requirements for the performance and specification of SD(HC) cards that the OS will use to combine with the on device NAND storage.
This mostly comes down to the speed of 4k block read/writes (so it seems) but also seems to require some card features that not all cards have (so there is some definite 'blacklisting/testing' going on during that 1st boot it would seem).
In simple terms, if after installing your SD card and doing a reset of the phone (via settings, about, reset or holding VolUp and VolDown during and after the 1234 GO GO... from Magldr) you don't see the SD card as usable space it is safe to say that it does not meet the requirements laid down in the WinPhone 7 SD driver and is not going to work, go and try another card .
If your card IS recognised but the device seems exceptionally 'laggy' (hanging on the installing apps screen for a long time after the 1st reset is a big clue) then the chances are your card is no where near quick enough in the 4k read/writes to be used correctly by the OS (even though it detects it), again, time to try another card.
There is anecdotal suggestions that removing all existing partitions and on the card before you install it in a WinPhone 7 device helps with it being detected but then even if that is the case those same cards seem to then exhibit the very poor performance as above and that tends to imply they got blacklisted for a good reason .
Click to expand...
Click to collapse
good job and very well put!
djwillis said:
In simple terms you can't.
This mostly comes down to the speed of 4k block read/writes (so it seems) but also seems to require some card features that not all cards have (so there is some definite 'blacklisting/testing' going on during that 1st boot it would seem).
<SKIPPED>
There is anecdotal suggestions that removing all existing partitions and on the card before you install it in a WinPhone 7 device helps with it being detected but then even if that is the case those same cards seem to then exhibit the very poor performance as above and that tends to imply they got blacklisted for a good reason .
Click to expand...
Click to collapse
Where can I get this SD card blacklist for HD2 WP7?
simploid said:
Where can I get this SD card blacklist for HD2 WP7?
Click to expand...
Click to collapse
There isnt a blacklist as such
if any portion of your card doesnt match the required random access speeds then you can expect several outcomes
firstly it doesnt work
or you might get it working but with Wifi issues, lagging issues, unresponsive screen, random resets.
or you might find that only a portion of the card doesnt work, forinstance, mine was fine, then i slapped some music on it and it started this reset business, so i slapped some more music on it and it went away, take the second bunch of music off and it starts again, all portions of the card are in good working order but for whatever reason it didnt like using a small portion of the card for system uses.
Correct me if I'm wrong but it also sounds like he is installing WP7 and then inserting the SD card afterwards.
The SD card should be inserted before installing WP7, so it can partition the SD card correctly and see it as "Total Storage" because WP7 doesn't support removable storage to begin with.
XPiemaster said:
Correct me if I'm wrong but it also sounds like he is installing WP7 and then inserting the SD card afterwards.
The SD card should be inserted before installing WP7, so it can partition the SD card correctly and see it as "Total Storage" because WP7 doesn't support removable storage to begin with.
Click to expand...
Click to collapse
whoops! oversight
Support fail, oh well theres some good info here on SD issues if anybody actually uses the search

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