All of sudden, my HD2 died on me when I was using it with CoPilot during my driving. I stopped my car, took out the battery & back on and powered it on. Then loaded up some apps before it started to reboot again. And again. Until it reached the point where it just shows the "HTC" logo and freezes there. I left it switched off for a few days.
Now, today, I powered it on, it showed the HTC logo and then shut down. No reboot.
I have not done a reset yet as I need some data off from it first.
Standard Windows Mobile v6.5. That's it. I can't even get the red text at the HTC logo to come up with the radio number & other details.
Does anyone know what the issue is? Is there a way to get it bacjk up & running without losing my data?
Thanks all
First try a factory reset, press both volume up and down hold in then press the power button wait until you get the banded screen then the white screen - read the instructions.
If its booting its not bricked
Remove your sd card recover what you need then reformat it useing the pc, try EASEUS free edition remove all pertitions before formating
When its booted back correctly, I would consider a task 29 then reinstall the rom of your choice (the search option works well) Good luck
OK, after trying a few battery unplug/plug, I finally got the red text to come up...
R - 2.07.51.22.2
G - 15.32.50.07U
D - 1.66.76641
But it's still stuck at the HTC logo.
johnerz said:
First try a factory reset, press both volume up and down hold in then press the power button wait until you get the banded screen then the white screen - read the instructions.
Click to expand...
Click to collapse
Thanks, I assume doing the factory reset will wipe off whatever I have on the phone memory?
tsutton said:
Thanks, I assume doing the factory reset will wipe off whatever I have on the phone memory?
Click to expand...
Click to collapse
Yes a hard reset will remove all of your personal data and settings. Before you Hard Reset if you have not already done so. Check your battery pons to make sure you do not have a pin that is slightly bent. I say do thiscause you said it started bootlooping when hou took the battery out, I recommend using the reset button to soft rese.
Also try placing your HD2 in the freezer for like 10 minutes in a plasgic bag to protect it againsg moister and then see if it will boot.Also remove your SD card and see if that helps.
Has given up, did a factory reset and all is good. But sad about the data loss.
Nevermind, moving onward!
Thanks for the helps, all.
tsutton said:
Has given up, did a factory reset and all is good. But sad about the data loss.
Nevermind, moving onward!
Thanks for the helps, all.
Click to expand...
Click to collapse
if its on your dash it may have overheated... causing the issue.
sometimes happens to mine.
Related
Just as in the subject! I tried everything: soft, hard reset, removing batery, removing simcard, waiting for upto 20 mins staring at t-mobile screen. Nothing seems to work. I can see t-mobile white starting screen withIPL,SPL,GSM,OS versions and that is it. If I am lucky - waiting cursor appears.
This is the second time it happened, previousely I managed to turn it on after 30 mins of struggle. Not this time though.
I am affraid that if I - hopefully - turn it on this time and the battery runs out of power I will be left without a handset!
Absolutely no damage, no dropping, virtually new. Any ideas?
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right? If after hardreset you still have the problem, I would suggest that you send your handset back to them to have it fix. Where are you now? (better if you would have your country and network operator logo set for this forum, so that people can advise you based on your location/operator)
I had my MDA Compact 2, which works for 2 weeks before the speaker died off. Then, after I sent to them to fix, they've got the speaker done, but the entire unit now works .. weirdly. Thats is whenever I had the speaker on, the entire unit will heat up so much that, the battery meter will go down-stream even I have the AC power attached (good for a hand warmer though). Anyway, I sent the thing back to them, and they sent it back to me, with the note "change of the circuit board" (something like that), which I think it is a serious problem that I don't think anyone can fix. Good thing is that my unit is still under warranty, costed me a GBP10 for the postage, but I'm happy that I have it working in full order now.
I wonder if your problems are similar to mine.
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
Click to expand...
Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
sabestian said:
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
Click to expand...
Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
Click to expand...
Click to collapse
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
dave106 said:
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
Click to expand...
Click to collapse
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Anyway, thanks! It worked, it did start now. I will check everything now.
sabestian said:
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Click to expand...
Click to collapse
Apparently not, that part is for the original MDA Compact on WM2003SE.
M
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
jeeze, that sucks..
what program was it?
justlevine said:
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
Click to expand...
Click to collapse
Try a factory reset (Loses all information on the phone, beware!). Im not sure how to do it just yet, but im sure your manual or something online can help you.
I remember on my Old MotoQ9c you held the center select button while powering on the device.
Anyone else know?
justlevine said:
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
Click to expand...
Click to collapse
power off the device
remove SD card
remove battery for 2 minutes
replace battery
power on device while holding power button and up volume key
follow the directions.
This will factory reset the device, this means everything is deleted
*Sigh*
Alright, hard reset complete. Thanks for the instructions.
On the bright side, Im dont need to worry about backing up my data when those custom roms start getting released.
justlevine said:
*Sigh*
Alright, hard reset complete. Thanks for the instructions.
On the bright side, Im dont need to worry about backing up my data when those custom roms start getting released.
Click to expand...
Click to collapse
Yeah, I use Sprite Backup, I have to hard reset a couple times a month because I am always messing with my device LOL
Hey guys I fell asleep with my phone on my stomach while charging, i woke up and moved and obviously unaware, my phone dropped onto the floor.
Now it won't start, all I get is the "Smart Mobility" screen, then my rom version and radio shows up on the bottom right, but then the screen stays lit with black.
EDIT: I've tried taking the battery out for about 5 minutes, resetted the phone, left it on for over an hour, but it still isnt starting.
still havent managed to get it starting:
The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source. Press Volume Up to reset your device or press any other button to cancel.
This operation will delete all your personal data and restore the device to it's factory default settings.
pressed volume up, nothing happened, so i took the battery out reinserted now its doing what i said it was in first post.
Pankeezy said:
still havent managed to get it starting:
The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source. Press Volume Up to reset your device or press any other button to cancel.
This operation will delete all your personal data and restore the device to it's factory default settings.
pressed volume up, nothing happened, so i took the battery out reinserted now its doing what i said it was in first post.
Click to expand...
Click to collapse
You need Repair Service
what kind of repair are we talking about?
Pankeezy said:
what kind of repair are we talking about?
Click to expand...
Click to collapse
So you say that your device Brake when you drop it on the floor this mean its not a software problem and even if you flash a Stock ROM etc or do any procedure like HR or Task29 will not help you..
You need to go to Repair Service to chek it out what is broken inside the device.
Heyy tsalta, thanks for the help BUT MY PHONE IS BACK TO LIFE!! it eventually started up and everything is back to normal!
this is why i love htc.
thanks again.
***mods delete.***
Thread closed by request
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Apply a debrand image of your system and do a full wipe
phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks
phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.
Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup
Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.
That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead
Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.
since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.
Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))
I'm hoping someone can help me. For some wierd reason the other day my phone tunred off on me. When i went to turn it back on it was frozen on the boot screen. Will not go past it. Ive tried holding the power button to get to the magldr menu and reflash my coredroid but cant even do that. I tried a diff battery..nothing. Tried the little yellow button ythe battery and again...nothing Let it sit for 3 days and still the same....
Anyone know how to reset or is this phone just a paper weight now?
Are you using CWM? if then try clearing cache. Format, re-partition will do the trick.
nshivas said:
Are you using CWM? if then try clearing cache. Format, re-partition will do the trick.
Click to expand...
Click to collapse
But I cant get there. It stays stuck on the boot screen. Even when I hold the power button down it does nothing...
check out my thread, it may help
yz.hd said:
check out my thread, it may help
Click to expand...
Click to collapse
cant get into bootloader. totally stuck....cant even get my phone to go from charge only to disk drive to see my files.....
omar...what happens when you pull the battery, put it back in, reboot and hold down the DOWN volume key?
jsmccabe78 said:
omar...what happens when you pull the battery, put it back in, reboot and hold down the DOWN volume key?
Click to expand...
Click to collapse
Nothing. Phones been without a battery since Wednesday. This morining iI thought i'd try to see hwat happens and ..nothing Ive been using a backup phone. My new one got in today. So i'll go home and load the hspl,magldr & rom and like i said give this paper weight to my son as a toy...lol. I wouldve like to unfreeze it and try to sell it to help pay for the deductible atleast. But no biggie....