Related
I was hit with the update before I knew better and it installed.
As soon as it restarted I can no longer access the top of the touch screen.
The notification bar, camera controls, web address bar, ect. there is basically a quarter inch dead spot at the top of my screen.
I tried factory and hard rests with no effect, the issue remains.
I did e mail HTC about this, but I'm not going to hold my breath on a reply, also the Sprint forums are down.
I installed the OTA last night.
My screen is not experiencing the issue you mentioned.
Might take it into a Sprint store for confirmation.
Good luck!
I am really enjoying mine.
I don't seem to be experiencing any issues since the OTA update either. It was the first thing I installed, even before my apps! I hope you get your problem worked out.
No problems here. I installed the OTA updates and have since rooted it as well. No problems.
3 Keyboards installed, Wifi-Tether(still working out the kinks) and its just moving along
no problem here either
Sent from my EVO using Tapatalk
Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.
Both unrevoked and Toast's method still work after the OTA update.
Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.
Click to expand...
Click to collapse
I don't know about being able to root after the update. But if you root before and do the update. You don't lose root. Well at least I didn't.
-------------------------------------
Sent via the XDA Tapatalk App
Take it back to the Sprint store and get a free replacement.
TheBiles said:
Take it back to the Sprint store and get a free replacement.
Click to expand...
Click to collapse
Save a trip. Make sure it's a service and repair site before you drive. Unlike other devices, sales only stores are not able to accept exchanges on the evo.
thecodemonk said:
Both unrevoked and Toast's method still work after the OTA update.
Click to expand...
Click to collapse
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
sph33r said:
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
Aha, thanks! I had just read that Toast's worked and hadn't looked much closer.
sph33r said:
With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
sph, since you seem to know what you're talking about, can I bug you with a noob question? Can I follow the first few steps of toast's root process (these):
- Power off the phone
- Hold volume down while powering the phone on. continue to hold volume down until you see the WHITE bootloader screen.
- After a few seconds it will begin to checking for files, and find PC36IMG.zip. while its doing this it will show a blue progress bar while its checking. (this takes 30 - 60 seconds to finish)
- It will then list all the images in the zip and ask you if want to flash. SAY YES
- When its finished it will ask you if you would like to reboot. AGAIN... SAY YES
- At this point it will boot into a rooted rom.
- YOU ARE NOW ROOT!!!
Click to expand...
Click to collapse
.....then just STOP and be able to run apps that require root access? Or, do I need to go through the whole process and load flipz ROM, which does not yet include the OTA update? Sorry if this is a dumb question, but I'm still learning the ins and outs of Android.
Hey I'm having the same problem with the notification bar only, I can access anything else just fine, but I can slide down the task bar at all. I bought the phone and the radio shack guy basically installed the ota as he handed me the phone, although my friend didn't install his ota yet and his task bar rolls down just fine. He postponed his ota because of this. BTW only way I can access it is by home screen menu button.
Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.
Update
I got my phone from the Sams Club (Radio Shack).
Called Sprint and they told me I am SOL as far as they are concerned, I have to deal with the place I got it from since it didn't ship from their warehouse (sounds like BS to me).
I can see why people are pissed at Sprint, they don't give a rats ass if my phone is having issues and will do nothing to help me get it replaced.
The guy at the Sams has been great the whole time and told me he will call as soon as they get one to replace it with, which since they are Radio Shack you have to figure that Sprint stores will be highest priority to get more phones so who knows how long it will take to get a replacement. I basically have a cool looking expensive battery eater.
I have had one e mail exchange with HTC and they told me to do a factory reset which I had already done twice before I resorted to "tech support". The reset does NOTHING to remove the OTA update. If this is in fact what caused this I can see nothing short of a wipe and reflash of the factory ROM to fix it. I am awaiting HTC's second reply.
I guess a rooted ROM may also be an answer, but since this phone is having issues already I don't know that rooting it would help my cause with getting it legitimately fixed.
A warning to all reading this, Sprint tech support will only tell you to remove the battery to try and remedy any issues you may have. They told me that is all they have been instructed to tell people with Evo issues.
chamelieon said:
Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.
Click to expand...
Click to collapse
Same here for me with the web browser I can use the upper right and left corners in landscape, but nothing in portrait; I can also drag the notification bar down in g mail in landscape. I will update my ticket with HTC.
Please log this problem...
with both Sprint and HTC.....I have the same problem. I "believe" it started after the OTA.
i'm having the same problem. just got my htc evo with sprint today. the notification bar was working fine until i installed the OTA update. everything else works fine except the notification bar will not work. the only way to access the notification bar is from the home screen by tapping menu and selecting notifications.
my brother got the phone friday when it came out and applied the OTA update and his is working fine.
i emailed HTC i will post the reply as well if anything is different.
i've googled this and apparently there are a few open forums on other sites with plenty of other people having this same issue. nobody seems to have a fix yet.
just a heads up when i called sprint they acted like idiots and told me they couldn't help and to take it to the sprint store to have them troubleshoot it.
that kinda irks me because after ending my 7 year relationship with t-mobile i really thought that sprint would be a little bit better. oh well... you win some, you lose some.
I didn't apply the OTA, but ran into this issue this morning. Taskbar would not roll down...It would start to for a split second, then snap back up.
A soft reset seems to have cured the problem for now.
First let me say thank you to everyone who makes this place such an awesome resource. I'm sure I'm not the only lurker who feels a ton of gratitude and appreciation for all the time and effort shared here!
Because of that gratitude I just wanted to register and post this in the hope that it'd help someone else in the same position.
I was hesitant to root my vibrant because I'm really not in a position to replace it if I managed to destroy it in the process, but finally 2 days ago I gave in and did the one click root plus clockwork recovery process so that I could use barnacle wifi tether. Of course 2 days later this official over the air update gets pushed through, immediately filling me with dread.
I assumed it was froyo finally but did some reading first, mostly here; and while it was not the much anticipated 2.2 it still sounded like something I'd want to have. Plus there seems to be no simple way to get rid of the update nag in the notification bar unless you update.
So I went ahead and risked it. And I'm happy to say that despite a horrifyingly long pause at the galaxy s screen, the update went thru perfectly using just the official push delivery method, not Odin or anything but the stock delivery method.
Now I have media hub, the gps fix, my signal bars seem to finally be working right and maybe I'm fantasizing but the whole phone feels faster; and I didn't even lose root.
Anyway, I hope this helps someone who like me only rooted and clockworked for wifi tether.
I wasn't so luckly. I undid my lag fix and un rooted and still soft bricked mine and had to use odin to get it back
how long
HumanTarget said:
First let me say thank you to everyone who makes this place such an awesome resource. I'm sure I'm not the only lurker who feels a ton of gratitude and appreciation for all the time and effort shared here!
Because of that gratitude I just wanted to register and post this in the hope that it'd help someone else in the same position.
I was hesitant to root my vibrant because I'm really not in a position to replace it if I managed to destroy it in the process, but finally 2 days ago I gave in and did the one click root plus clockwork recovery process so that I could use barnacle wifi tether. Of course 2 days later this official over the air update gets pushed through, immediately filling me with dread.
I assumed it was froyo finally but did some reading first, mostly here; and while it was not the much anticipated 2.2 it still sounded like something I'd want to have. Plus there seems to be no simple way to get rid of the update nag in the notification bar unless you update.
So I went ahead and risked it. And I'm happy to say that despite a horrifyingly long pause at the galaxy s screen, the update went thru perfectly using just the official push delivery method, not Odin or anything but the stock delivery method.
Now I have media hub, the gps fix, my signal bars seem to finally be working right and maybe I'm fantasizing but the whole phone feels faster; and I didn't even lose root.
Anyway, I hope this helps someone who like me only rooted and clockworked for wifi tether.
Click to expand...
Click to collapse
thats great to hear since I'm rooted and i just installed ROM Manager/Clockwork in order to make a nandroid backup. Now Im wondering whether i should wait for the OTA to hit my phone or if I should use Kies Mini to do it manually over USB. In either case, could you please answer one question...how long did it stay at the galaxy s screen?
Becuase some people are saying it stayed on it for an hour and assuming they're soft bricked but if it really takes 1 hour and 2 minutes than that extra bit of patience is needed...
jblade1000 said:
thats great to hear since I'm rooted and i just installed ROM Manager/Clockwork in order to make a nandroid backup. Now Im wondering whether i should wait for the OTA to hit my phone or if I should use Kies Mini to do it manually over USB. In either case, could you please answer one question...how long did it stay at the galaxy s screen?
Becuase some people are saying it stayed on it for an hour and assuming they're soft bricked but if it really takes 1 hour and 2 minutes than that extra bit of patience is needed...
Click to expand...
Click to collapse
took about 3-6 minutes for me.
I got very worried... but was patient.
Stock ROM
Rooted
All bloatware removed.
wasted mine with no lag fix rooted on stock kernel, stock build..had to odin back and update via odin...****ty
well damn, im kinda at a loss then about whether to go through with this. I want the update but I dont have the time to be messing with flashing and odin right now...
Weirdddddddd
I to bricked my phone with the ota. I was rooted, stock rom, lagfix with clockwork. I undid the lagfix but still bricked. My boy's running the same without clockwork (never had time to put it on). Unrooted, delaged and removed the update.zip that was on the phone from root and cleared the cache. Ota worked without a problem. Some believe it is the result of an update.zip left on the sd which causes the problem.
Did anyone else get an update pushed that downgraded you from JI6 to JFD (stock)? This morning when I woke up I noticed an update alert from T-Mobile just like I received for the JI6 update. However, when it finishes and I am rebooted, I am back to JFD. What gives? Has anyone else seen this?
Sorry, I didn't see the question a few posts down about this issue. Seems to be what happened to me.
There are couple of other posts on here that report the same thing happening. Not sure what is going on though. Seems like Tmo run amuck.
Sent from my SGH-T959 using XDA App
I too have the update waiting in the notification bar, it's been connecting to the DM servers for the past 20 minutes. I don't want it if it's going to revert me back. Tmobile had no idea what I'm talking about...so what do we do? Keep hitting postpone?! Thank!
Could be....prepared to get flamed....an update configuration the phone needs to update to .....can't say it....ugh, froyo. Ok getting prepared..fire away.
sent from the other side of my galaxy.
I can confirm the "rumor". I recently contacted support (T-Mobile) regarding an update performed via KIES. After getting them to send out a replacement, I discovered the "update" this morning. One thing to note, the "replacement" arrived with JI6 installed. After installing the "update" I found the following changes to indicate a downgrade.
1. Applications removed/changed. Media Hub (changed), HD Video Camera (removed), & Task Manager(removed). There are probably others but for lack of better phrase, it appears they restored the device to the factory version that the devices came with.
2. About Phone, Baseband and Firmware version changed. Baseband is now T959UVJFD & Firmware is 2.1-update1
So at this point I am one of the more disgruntled T-Mobile customers, since prior to getting my replacement, I was informed there was NO WAY they could downgrade my device, to the factory shipped SW version. I will be making a call to Support and demanding why they have untrained staff, because obviously they would have told their CS staff about this pending 'downgrade'.
Downgrade Confirmed!
I don't know how I'm going to get rid of this update pending in my notification bar. Is my only option to install it?
I have unfrozen all my things, ran gladroot v4, unchecked sync media over wifi only. and I still cannot get teh 1.57 Update. I have been looking for a update.zip file of it with not much luck.
Any Ideas?
I know it's kind of last-resort, but you could flash back to the original shipping ROM (1.42? I forget the version number).
You'll lose all your settings, but I think everything on the phone's internal storage stays there.
I am currently running 4.1.5.1 and I have not received the update either. When talking to Motorola support, they said that starting on the day of the release of 4.1.5.7 it would be rolled out in batches over 2 weeks. I say just tough it out for right now, thats what i am doing.
I talked to moto and they claimed there blur service was down so i coulndt update now. But the guy sounded like he didnt know his ass from his elbow he repeated everything two times.
Is there an update.zip to drop on the phone to manually do it?
So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?
If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
Click to expand...
Click to collapse
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
Click to expand...
Click to collapse
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
Click to expand...
Click to collapse
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
Click to expand...
Click to collapse
Bootloader and software version both show up as NG2 on Device Info.
tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Click to expand...
Click to collapse
I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
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I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.
Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:
Sprint online nor the store could fix it so I got a new one.
No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
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Have you done a factory reset via recovery? Or you might want to flash latest full stock