Database Users

MTP USB Device Failed

I have tried this on both Win7 32 and 64 to no avail. I have tried different drivers, different versions of Kies, but I can never get Kies to see my TMO Vibrant. Not sure what else to try.

Same here. I don't know why others got it work. -___-

You need touchwizz to be running for it to work so if your using a different launcher switch back to tw and then give it a go.

Using Home Switcher I switch back to TW, I get the MTP screen on the phone for a few seconds and then it returns to the home screen. A dialog box on the computer says:
Device driver software was not successfully installed
MTP USB Device XFailed

I've had the same problem, when I plug my vibrant in and have the usb set to kies, it gets stock on the "initializing" screen on my phone. It locks the screen and nothing works. I have to reboot my phone every time. I've tried downloading all the latest software and drivers from samsung's website and still no luck.
Very frustrating.
Sent from my SGH-T959 using XDA App

Same here.

you guys have to go back to the stock firmware!!!!!!!!! then try

I havent modified anything from my phone. Its pure and still.... sigh

1. unmount your external sd card
2. go back to touch wiz
that should work....if not, reinstall the usb drivers

rogerchew said:
1. unmount your external sd card
2. go back to touch wiz
that should work....if not, reinstall the usb drivers
Click to expand...
Click to collapse
Done all that, still gat Failed on MTP USB Device

same, spent a couple hours today trying to **** with this (uninstall, reinstall, etc etc) and I am getting the same error. giving up, just gonna wait

When o boot my pc on safe mode the htp installs but once i go to normal mode it wont.

try this
Restart your computer
Tap the F8 key after your computer initially powers on.
Once you see the Advanced Boot Options menu you can stop tapping.
Select the option that says ‘Disable driver signature Enforcement

That didnt work for me. Hopefully works for someone else

Try these drivers http://forum.xda-developers.com/showthread.php?t=728929

I recommend using odin to update if you can. I never thought I would prefer odin over anything until I used kies.
Sent from my SGH-T959 using XDA App

I get this (attached pic).
I've tried reinstalling kies and drivers several times.
Edit: The Samsung Android USB Modem eventually fails too.

I'm having the same issue. I'm using the stock firmware with the TW launcher and i've tried the USB drivers listed in the forums. Nothing seems to remedy this issue.

KerryG said:
I have tried this on both Win7 32 and 64 to no avail. I have tried different drivers, different versions of Kies, but I can never get Kies to see my TMO Vibrant. Not sure what else to try.
Click to expand...
Click to collapse
Me too and on two different PC's.
Sent from my SGH-T959 using XDA App

I am currently doing the install. Just install KIES and now installing the USB drivers I posted above. I am using Windows 7 64bit.. Then I'm gonna plug in my phone in KIES mode. If all goes well I will TeamViewer to everyone who have the issue here and try to help you out. Anyways wish me luck! Got a samsung interview in the morning so I'll be going to be in 2hrs..

For those who can't connect with Kies

After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry

i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues

celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness

when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again

hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works

I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....

The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect

Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd

I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.

Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone

I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..

celeronix said:
If you still have this problem, please try my method and tell me if it works
Click to expand...
Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue

Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.

2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.

i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks

I'm glad that it works for you

try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872

You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244

Thanks, I'll give it a try

Deleted. Wrong thread.

messing around with kies, now pc cant see phone

after the last few days of kies craziness with everyone flashing last update, I thought I would give it a go, having never used Kies to flash before.
Anyway I plugged in phone no firmware update, done a search, so thought i'd try older version of Kies to try the registry hack, anyway, long story short that didnt work and having uninstalled and installed kies several times my pc just stopped picking up my phone completely driver would not install.
Again tried everything deleting drivers etc uninstalling kies and starting fresh but nothing, I now have latest kies but no USB drivers are installed and have no idea what to do, my pc will not pick up phone even in mass storage mode the drivers wont install.
I have since managed to update phone to JPA using pc at work, but still need pc at home working, I have tried all installations with antivirus off incase some asks..
so anyone please..is there anyway to get everything back to the way it was with kies and USB drivers all installed and working??

System restore your pc.

did think of that...running windows 7 didnt turn on system restore....

Try this: http://forum.xda-developers.com/showthread.php?t=705898

SaneinOne said:
Try this: http://forum.xda-developers.com/showthread.php?t=705898
Click to expand...
Click to collapse
thanks for that but didnt work, I have tried the 32 and 64 bit drivers, I have a win 7 32bit and that version would start installing but fail towards end....

UNder device manager see if there are any devices that have yellow exclamatioms, right click, uninstall. Replug phone in and see if it installs.

mrfil13 said:
UNder device manager see if there are any devices that have yellow exclamatioms, right click, uninstall. Replug phone in and see if it installs.
Click to expand...
Click to collapse
Tried that as well, didnt make a difference, tried manually installing pointing it towards downloaded driver, no luck.

SOLUTION .... Kies not connecting

This has worked for me several times.
Problem - Kies stays in connecting mode forever.
Reason - Think I once had Odin and Kies open at same - seems to mess up drivers and connection.
Solution:
1. Make sure Odin is closed.
2. Put phone into download mode.
3. Start Kies with phone connected to PC in download.
4. Leave it to install drivers. This may take a few minutes, be patient)
5. Disconnect phone from PC and reboot
6. Ensure USB debugging mode is off
7. Ensure nothing is running on phone and you are on home screen
8. Connect phone to PC and run Kies
9. It should connect.
This has worked for me several times.....I hope it works for anyone having this problem. If it doesn't please don't flame me. If it does, please hit the "thanks" button.
Best of luck!

What worked for me was using the default TwLauncher instead of LauncherPro. Don't ask me how this fixed my problem, but it did!

Also make sure Bluetooth is off and no apps are running in the background (use the built in Task Manager for this)

lolturnip said:
What worked for me was using the default TwLauncher instead of LauncherPro. Don't ask me how this fixed my problem, but it did!
Click to expand...
Click to collapse
The problems most people appear to be having connecting to KIES are with standard phone setup after dabbling with Odin. I first encountered the connection problem after forgetting to close Odin and opening Kies, even after reinstalling drivers. Hence me connecting my phone in a few different modes to see if drivers got sorted...and it appears they did !
I really hope my solution helps others out too

Hiya. Been reading and trying these solutions.
My wife's SGS2 will not connect to Kies no way no how. Tried all of the available solutions. It will not connect to NPS either, although NPS sees the internal and external storage and media but not the phone to be able to upgade to Android 4 which is supposed to be out this week on Orange.
Any help appreciated.
I am using windows 7 Ultimate and the phone is stock orange

phone seems bricked

hi my mate has and s4 9505 and he wiped the hole phone like a noob and it wont enter recovery and in odin nothing will flash tried pit file and also stockrom it either gets stuck on setting up connection or stuck on pit mapping part tried adb devices command but its not picking up the devices the drivers will be on his comp as he has all ready flashed things via odin before on the s4 any ideas people cheers

strikerdj2011 said:
hi my mate has and s4 9505 and he wiped the hole phone like a noob and it wont enter recovery and in odin nothing will flash tried pit file and also stockrom it either gets stuck on setting up connection or stuck on pit mapping part tried adb devices command but its not picking up the devices the drivers will be on his comp as he has all ready flashed things via odin before on the s4 any ideas people cheers
Click to expand...
Click to collapse
Try that:
You can use this software to repair Your dead Samsung i9505 and similar (m919, i337, L720 etc)
Note, You need to install QHUSB Qualcomm drivers first.
After flashing with this software, You need to flash phone with official firmware and PIT file, otherwise phone will be dead again, and You'll need to repeat the process.
If You get errors reported by this software (command prompt window), You'll have to replace the eMMC chip first.​
Click to expand...
Click to collapse
Warning ..I never tried that..
source​
Please report back if that worked for you.
Thank's

ausdim said:
Try that:
Warning ..I never tried that..
source​
Please report back if that worked for you.
Thank's
Click to expand...
Click to collapse
thanks will try this

I'm in this exact same position. Can you please post back with your results as to how it goes.
Thanks
EDIT - I simply changed USB ports and it worked fine!

oblique1 said:
I'm in this exact same position. Can you please post back with your results as to how it goes.
Thanks
EDIT - I simply changed USB ports and it worked fine!
Click to expand...
Click to collapse
no such luck for us and that the other thing didnt work either :/

Did you install the drivers for the phone?
Did u put phone in download mode and flash with odin?
If so, trying closing all kies process, changing usb port and run odin with admin. Flash pit file and stock firmware.

lzk123 said:
Did you install the drivers for the phone?
Did u put phone in download mode and flash with odin?
If so, trying closing all kies process, changing usb port and run odin with admin. Flash pit file and stock firmware.
Click to expand...
Click to collapse
yea drivers are installed and yea vol down power and home in to download mode we uninstalled kies and installed drivers on own same thing then we re installed kies and same thing tried the 4 usb ports on him comp and when a flash pit or stock rom odin doesn't go past setting up connection
ran the adb command adb devices and it just doesn't seem to be picking up his device

strikerdj2011 said:
yea drivers are installed and yea vol down power and home in to download mode we uninstalled kies and installed drivers on own same thing then we re installed kies and same thing tried the 4 usb ports on him comp and when a flash pit or stock rom odin doesn't go past setting up connection
ran the adb command adb devices and it just doesn't seem to be picking up his device
Click to expand...
Click to collapse
Did u restart the com after reinstalling kies? Try restart computer now and flash.

yea every time a install something and uninstall some thing allways reboot the comp

strikerdj2011 said:
yea every time a install something and uninstall some thing allways reboot the comp
Click to expand...
Click to collapse
What error shows up when u flash stock rom and pit again?

it just stays on setting up connection on odin thats it doesn't go any more past that point

strikerdj2011 said:
it just stays on setting up connection on odin thats it doesn't go any more past that point
Click to expand...
Click to collapse
What odin version are u using? Are u sure you have properly installed kies or drivers? The latest kies version? Try disabling antivirus and installing latest kies.

tried with odin 1.85 3.04 and 3.07 and yea latest kies i uninstalled antivirus to be on safe side as i no it can conflict with odin and stuff

The problems you are having are purely driver issues. Try flashing the phone on another computer.

robogo1982 said:
The problems you are having are purely driver issues. Try flashing the phone on another computer.
Click to expand...
Click to collapse
ok thanks will try it on mine 2 moz cheers

Let us know if it worked

Try a different data cable it worked for me
Sent from my GT-I9505 using xda premium

Well I've had some problems too today and there a couple of things you might want to try (I'm sure one of them will fix it):
- Pick a different USB port (preferably one in the back)
- Try a different USB cable (I used one from my Nexus 7, didn't work. Tried with the original S4 cable, worked)
- Uninstall Kies and the Samsung drivers from you control panel -> programs
- Download the Samsung USB Drivers again (google it) (do not install them yet)
- Download and install USB Deview (google it) and delete every driver of Samsung you come across in the list (just right click and click delete)
- Disable your internet access and reboot
- After rebooting install the Samsung Drivers (without an internet connection)
- Plug in your phone after you've installed the drivers and enable USB Debugging
- Reboot
- Enable your internet connection again
- Try to flash again in Odin (it should work now)
If this won't work, I don't know what will. A different USB port, cable, fresh/original drivers (not the ones Windows Update may try to install for you), etc is probably what you'll need to get it working.

thanks for every ones help we installed a fresh copy of windows 7 and installed every thing again and it worked fine defo must of been driver related :laugh:

Cheers now flash away like there's no tomorrow