Database Users

Lazy Keys on TyTn's QWERTY

I tried seaching through different threads, but couldn't find the same topic, so please forgive me if I indeed am repeating an already listed thread...
I'm extremly happy with my TyTn, but one thing which is DRIVING ME ABSOLUTELY NUTTS AND UP THE WALL, is the so called "lazy keys" on it's qwerty pad. Sometimes is doesn't respond and other times it doubles/triples the letter..
Are any of you having the same problem and do any of you have a solution to this?..
Any helpful answers would be highly appreciated!..
Mike
- a frustrated TyTn owner

I am having the same issues. CAN ANYONE HELP WITH THIS?

I have got the same problem but have learnt to live with it but a fix would be great.

mine does it too but i think it's a memory problem. when i begin typing it will not show anything for a few seconds and then BAM there all the text is.
my solution is simple.. i know it will eventually show what i typed. so when it starts to lag.. just keep typing man and it will catch up.

that case is OK. I'm referring to a key being totally unresponsive unless I press really hard or somtimes a key kinda "sticks" and doubles/triples the letter...
It's stopping any quick typing as you finish a word only to see that it has doubled or missed out a letter in the word!!!
If anyone has a solution, even if it means taking the dang divice apart..

i took mine apart the other day for this problem
it looked all fine
i cleaned out the membrane and the board that the membrand touches
worked better for a good 2 hours
and then right back to the problem....
we need a permanent fix lol

my c button is unresponsive now. It seemed fine using Black Majik but its started playing up on Black Satin.

The Problem Revealed - Tricky solution
The solution if you dare!!
http://forum.xda-developers.com/showpost.php?p=1399157&postcount=16
Mike

Laz Keys
Fellas, I've switched from the Black Majik rom to the Black Satin rom and now all of my kes are responsive as on my old device. I don't know if this is a permanent fix since I've only had this rom for a week or so, but I will update the forum in another week.

Triune said:
Fellas, I've switched from the Black Majik rom to the Black Satin rom and now all of my keys are responsive as on my old device. I don't know if this is a permanent fix since I've only had this rom for a week or so, but I will update the forum in another week.
Click to expand...
Click to collapse
I can understand different ROMs affecting the overall responsiveness of the keyboard. However it does not make sense to me that different ROMs would affect the responsiveness of certain keys only.
I would certainly urge folks to be sure their problem is one of specific individual keys only before attempting the physical fix in my post above. In other words be very sure the problem is NOT one of a laggy keyboard response due to ROM/software.
Mike

Just wanna share my test....
I got lazy keys on my Dopod 838 Pro also after upgrading to official Dopod WM6 ROM. At this time I had more than 1500 SMS stored. Since the lazy keys were affecting on SMS/Email writing and not on other apps, I was thinking whether the problem is related somehow to this huge number of stored SMS.
I deleted all my SMS and directly afterwards the keyboard is responsive again.
Can't validate this as I need to wait for my SMS to grow again to see if the lazy keys problem returns... but maybe you can check from yours if you have huge number of stored SMS/email.

[FIXED 11.10.2007]Major hardware keyboard issues

Hi again,
so i recently fixed my keyboard issue and to lighten up darkness: it was not a software-issue.
after playing with the thought of returning the phone to tmobile, i flashed the "new official" tmobile-DE rom, and the tmobile service center told me, that this would void my warranty because the rom hasn't been downloaded from the offical tmobile-DE website... so i discarded the option of returning the phone in the next few month
toda i woke up and retried my hardware-keyboard on the vario 2, i recognized something which was: the reason for the vario dropping so much keypresses, was a bad contactivity... i mean: i can hear the key i press "clicking" but no char appeared on the screen... so i disassembled the vario 2 todays morning, and searched for a way to fix this, a way to give the keyboard a better fitting, or somewhat like that. the difficultest thing was to remove the "void"-label without tearing it... took me about 15 minutes to remove this damn label, but it remained intact
after that, i systematically disassembled the phone, and i did the following things to the keyboard-parts:
removed the white label which was on the "contact-side" of the keyboard-circuit
realligned this label and put it back on the circuit
then i put the keys and the circuit back into the housing, and got a piece of paper
i cut this to be as long an high as the circuit itself is, and put 3 of those paper-sheets onto the back of the keyboard-circuit, then fixed the 3 sheets a little with the flex-cable connecting the keyboard to the main-circuit.
then put the phone back together an tested it
my keyboards working like a charm right now, i'm so happy that my phones completely working again, without returning it
i thought this might help someone who has got same problems, perhaps my keyboard got this malfunction after the first drop, i do not remember when this problem occured the first time, and actually... i don't have to anymore
greetings from germany
garfield
this is the orignal post said:
hellow to all
so i'm using my hermes (MDA Vario II) for as much as two months now.
I dropped it two times, first time 20cm onto carpet, second time 40cm onto the street -.-
but as far as i can see, not much damage, some scratches, nothing to worry about.
since i have this phone, i flashed several roms onto it. Black/Faria/Schaps/t-mobile_shipped/dopod wm6/black wm6 final/and many others... even some of my own roms got tested in there
i wasn't able to test the shipped status for very long, because i flashed the first custom rom about five days after hardware-arrival
the one thing driving me insane at the moment is the f**king hardware-keyboard. sometimes the "red dot" (for the second assignment of the keys) gets locked, without me wanting this. or i press "space" and nothing happens, or even worse, it adds some crazy special symbols to my sms wich then extends to four or more sms...
the e and w keys sometimes do not respond, and worst case ever had: keyboards gets fully locked up... had to soft-reset.
during the testing of the many custom roms, which were pre-finals, (in contrast to wm6-release versions), i thought: "yes everythings working, and the keyboard driver is producing crap". but even with the dopod rom (wm6) now active on my hermes, i have problems described above.
may it be the 1.50 radio? should i go back to 1.47?
or is it an hardware issue? should i return the phone to my loval mobilcom-store?
its driving me insane, i have to recheck every word two times... and i have to correct many things... actually i'm typing very fast, and this lowers my typing speed by, lets say 2000%
looking forward to hear your ideas,
will be grateful for every idea, which gets me some closer to a solution...
greetings
and keep up all your good work
garfield
(sorry for typing bad english (if i did so), at least im german)
Click to expand...
Click to collapse

There can be software issues that cause freezing and perhaps laggy behaviour on the keyboard. However, from what you describe, I tend to think it's primarily a hardware issue. (Possibly made worse or even more annoying by software slow downs for unrelated reasons.
If having used different ROMs, key behaviour is still largely the same (eg the same keys respond poorly or require harder presses) then I suggest you have the not uncommon hardware keyboard issue:
Keyboard dismantling pics:
http://forum.xda-developers.com/showthread.php?t=319315&page=2
If changing ROMs leads to varying issues with the key board, but the behaviour of the keys changes ie different keys cause problems then it could either be software or the keyboard ribbon cable is poorly connected.
Mike

thanks for the link,
actually i thought about disassembling my hermes, but then again thought about warranty because its just 2 months of age...
i'll test the keys some more, especially the space, e, w, and "reddot" seem malfunctional... will keep an eye on the keys, and if original WM5 rom does not help, i will reflash the phone to factory default, and return the phone to my nearest store... they will have a solution and if it will be a replacement i'll be happy with it either
greetings
garfield

hi @ all...
sorry for digging this thread out
but recently i recognized my keyboard to be malfunctional again.
with "again" i mean, i thought it worked quite good for some time (lets say a month or so) but for some tome now, i assume 3weeks now, my keyboard throws the same annoying malfuntions as it had done the time i opened this thread. perhaps i ignored them for a while, so i haven't recognized the malfunction, but maybe my phone was really "cured" for some time.
Note: i've been running on the official dopod wm6 rom all the time since i opened this thread. WM% and WM5 original didn't help me, so i decided to stick to WM6. i've just tried 3 different roms, and two pandora self-cooked-roms in the last hour, and tested my keybard very much.
but it seems to be faulty... it lags some keys (in fact "reddot", e, w, space, colon (as a result of the reddot hang) and sometimes i get the "reddot" locked with only pressing it a single time. three words later i recognize that i am writing crap
so... any remainig ideas? or should i return it back to t-mobile?
i tried wm5/6 several roms
also tried various radios, at the moment running on 1.54...
if i want to return it, what do i have to look out for? should i flash it back to original t_mob_101_shipped_rom? and should i restore the original SPL?
i've simunlocked the phone... but did'nt SUPERCID it... always used the Hard-SPL 2.10. Is there any way to bring my phone into a state in which it would be possible and safe to return it?
greetings
garfield

fixed my problem (see first post)

keyboard button problem (not symbols)

I was wondering if anyone else is having problems with individual keys wearing out on the 6800. Three of my keys have become a little difficult to use. When I press them they act as if they have not been pressed. I have to press the many times before they will work.
I've tried googling but the only problem people seem to be having is the "symbol problem". My problem is different from this - it is a mechanical problem. The phone is only 6 months old and I use it regularly but not excessively.
I'm thought about taking the phone apart to see if there is anything that I can do.

I have the exact same issue, mostly with the space bar... some keys would take pushing it several before it works or sometimes I would press the key once and I get two letters, for example if I press E once I get EE.
Let me know if you find a solution for this, it's extremely annoying.

sounds like normal wear and tear to me. if you use a button alot, eventually its going to start working less efficiently than it used to. there are a bunch of good (free) full screen keyboards that you can use to give your keyboard a rest. taking apart your phone is a really bad idea. if you've only had it for 6 months, its still under 1 yr manufacturer warranty. send it in and get a new one.

thanks so much for the quick response, this might be a stupid question, but how do I exchange my phone? It's a Sprint Mogul.

probably the most direct way is to head into a Sprint store. and try your best to talk to them like you know what youre talking about, so they dont try to jerk you around. when i was using the xv6700, i got 9.. yes 9 replacement phones on my manufacturers warranty. if there is nothing to show that YOU have damaged the keys, they have to replace the phone for you.

try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.

Unfortunately, 'titan_key.cab' does not fix my problem
tako attack said:
try this, it fixed my key misses and repeats, but i have to hit the keys a bit harder.
Click to expand...
Click to collapse
Thanks for the file...unfortunately, the problem persists on my Mogul.
Has anyone found a solution that makes the hardware keyboard perform as it did BEFORE the last official ROM upgrade was released into the wild. Installation of that [allegedly] tested and approved HTC/Sprint file coincided with my beginning to experience my KB problems.
HELP?!

Titan Keyboard failing

some keys i have to press super hard, other keys i tap and it types the key like 3 times
like when i press a
it types
aaa
and im like wha?
i am still under warranty, should i just put original stock rom back on and ask them to repair it or try and get it switched out for a vogue 0.o

I have a similar problem on my device. Is this a known problem?

Ditto here, the Function key has to be pressed hard, and some keys in the first row are acting up as well, but primarily the Q key.

I'm not sure that this has been officially acknowledged by HTC or any providers but it seems to be a widespread issue for end users.
While the "hard presses" for Function, Q and P seem to be a physical problem many users have reported that using the following CAB fixes the duplicate entries.
The CAB is being provided by UTStarcom and be downloaded at the below page.
http://handsets.utstar.com/phone_downloads.aspx?bid=89&cid=1&mid=287&carrier=Verizon Wireless
Direct link to the CAB.
http://handsets.utstar.com/downloads/XV6800 QWERTY Keyboard Fix 1-9-08.zip

This is deff a problem. My phone does the exact same thing as OP.
I press a and it types it three times. This is the only key that this happens on.

I didn't realize how bad the keyboard was degrading until yesterday, when my Mogul was replaced. For me, the ./0, y/1 and function key were the worst offenders. The unit was swapped because the usb port broke. The port failed because it's a really cheap design, 2 pins broke off . The rep in the repair center insinuated that it was a really common issue, she didn't even look at the port when I explained the problem. On the plus side,I got rid of the dreaded white spot and my keyboard works well again, but for how long? The keyboard, screen and usb port problems are all common complaints on this board and others. What I surmise from this is that HTC makes a pretty crappy product! When this phone is retired in a year or so, I'm hopeful that I'll be able to replace it with a non HTC/non Windows Mobile (or whatever MS calls it next). Every time I use my phone, I wonder if it be wonderfully helpful tool this time, or a frustrating pain in the ass? Unfortunately, the later happens all too often!

the 0ne said:
I'm not sure that this has been officially acknowledged by HTC or any providers but it seems to be a widespread issue for end users.
While the "hard presses" for Function, Q and P seem to be a physical problem many users have reported that using the following CAB fixes the duplicate entries.
The CAB is being provided by UTStarcom and be downloaded at the below page.
http://handsets.utstar.com/phone_downloads.aspx?bid=89&cid=1&mid=287&carrier=Verizon Wireless
Direct link to the CAB.
http://handsets.utstar.com/downloads/XV6800 QWERTY Keyboard Fix 1-9-08.zip
Click to expand...
Click to collapse
These cabs dont necessarily fix the hardware keyboard issues. It fixes the old issues of the function button always being on in certain applications.
The issues that people are having is just wear and tear. The XV6800 has a cheap build.

hi guys,
same here, when i type "a" either doesnt do anything or it gives me a duplicate of 3 a's. and that started happening since i upgraded to dcd 3.2.0 an on.
also when i switch to landscape mode it sometimes writes an H or Y or P. don't know if it is OS related or hardware but it is a brand new phone and i never recall having this before going to dcds greatest 3.2.X.
edit: also i've been using quickmenu ever since 3.2.0 because of the x-button issue so i was thinking is any of you using quickmenu too?

fn key problem
So I guess many people have this "hard press fn key" issue. Annoys me a lot, especially with password sites where I cannot see the entry. Would this justify replacement from spring, i have full insurance?

[email protected]$ said:
These cabs dont necessarily fix the hardware keyboard issues. It fixes the old issues of the function button always being on in certain applications.
The issues that people are having is just wear and tear. The XV6800 has a cheap build.
Click to expand...
Click to collapse
I don't really think it's a hardware degradation issue. This is because there is no gradual degradation. If it were I would think just a few keys would start acting this way and then eventually a bunch of them would. With me I just all of a sudden noticed one day that all my keys were acting wonky. I think it was after a ROM flash but I can't recall any specific one that broke it (I change the ROM more often than I use my keyboard I think haha).
The CAB seems to help a little. I still have to take more care in typing than I used to but it's better than having so many repetitions of the same key.

unL33T said:
I don't really think it's a hardware degradation issue. This is because there is no gradual degradation. If it were I would think just a few keys would start acting this way and then eventually a bunch of them would. With me I just all of a sudden noticed one day that all my keys were acting wonky. I think it was after a ROM flash but I can't recall any specific one that broke it (I change the ROM more often than I use my keyboard I think haha).
The CAB seems to help a little. I still have to take more care in typing than I used to but it's better than having so many repetitions of the same key.
Click to expand...
Click to collapse
I still say it's a hardware thing. Because if it was the software / ROM you would just be able to hard reset and your keyboard would be back to the state it was before.
My keyboard has issues with the E,O,H,Function Key, Space Bar, and the L.
It's something we will have to live with or just return our phones for a new one and wait for that one to wear out.
Just like the spots on the screen, loose stylus and so on. The 6800 was a bad build for HTC.

I Did Not Typs0r That! I Did Not Typs0r That!
ya well. it is definitely hardware. spoke to 4 co-workers with same company issued phone. one of them still has the stock rom on it, lol.. anyway
all now reporting this same issue.
i mean i was able to use my keyboard 2 months ago, and now i can't at all. its like i have a fat vogue minus 64 megs of ram. i mean i really got used to just using the on screen one.
i gotta figure out how to get stock rom back on so i can bring it to verizon and demand... satisfaction! only prob is nochem said something about it bricking your phone after putting radio 3.39 on it

torankusu said:
hi guys,
same here, when i type "a" either doesnt do anything or it gives me a duplicate of 3 a's. and that started happening since i upgraded to dcd 3.2.0 an on.
also when i switch to landscape mode it sometimes writes an H or Y or P. don't know if it is OS related or hardware but it is a brand new phone and i never recall having this before going to dcds greatest 3.2.X.
edit: also i've been using quickmenu ever since 3.2.0 because of the x-button issue so i was thinking is any of you using quickmenu too?
Click to expand...
Click to collapse
Hmmm.... anyone go back to an older rom to see if this resolves it. if it does, i must throw away everything i know about electronics.

My gift to the WORLD!
keyboard fixed.
wow it was the software.
i built a rom without the htc diamond keyboard and it works fine now.
wtf? but im happy, keyboard is working normally

hummm... I have problems with the "Q" and the left softkey, I have to press them hard...

keyboard failing on Telus P4000
I got the same problem with my Telus P4000..
I think this is how I ran into this problem ...
I had radio 3.39 and dcd 3.1.2 at the time ...
I then decided to upgrade to radio 3.42.30 and another OS ROM (version I dont quite recall.)
That is when I ran into this issue with the keyboard.
So I went back to dcd 3.1.2 (kept 3.42.30 radio)
Same problem.
So i decided to revert back to stock ROM on TELUS (2.13) and radio 1.32
Still having this issue... I hope I do not have to bring in my phone to have it repaired. It will be the second time I bring it in

Flashed yesterday to DCD3.2.3 which uses the same keyboard driver as 2.1.4 (according to the changelog).
My keyboard was wonky as hell before this flash unless I installed the fix and even with the fix it would sometimes mess up. With the new ROM (and old driver) my keyboard works almost flawlessly without the fix installed.
Still everyone thinks it's hardware-related but it definitely showed up all of a sudden with a flash months ago and it disappeared just as quickly (for me anyway).
If you have keyboard issues maybe try the new ROM and see if you have a successful fix like I did.

definitely software, i should make a youtube vid to show it.
loaded up the stock rom to bring back to verizon to return saying keyboard was all quirky and i was standing there and everything was fine. im like what the hell?
what the hell brah?
ok so here is the instructions that fixed it for me:
restored stock rom
tested keyboard to see it working fine
flash it with the newer roms with radio 3.39
everything seems fine.
i can't explain it but it works.

my Problem possibly due to environment fluctuations: Heat-Cold-Humidity
jigjiggidy said:
I got the same problem with my Telus P4000..
I think this is how I ran into this problem ...
I had radio 3.39 and dcd 3.1.2 at the time ...
I then decided to upgrade to radio 3.42.30 and another OS ROM (version I dont quite recall.)
That is when I ran into this issue with the keyboard.
So I went back to dcd 3.1.2 (kept 3.42.30 radio)
Same problem.
So i decided to revert back to stock ROM on TELUS (2.13) and radio 1.32
Still having this issue... I hope I do not have to bring in my phone to have it repaired. It will be the second time I bring it in
Click to expand...
Click to collapse
Ok... after I went back to TELUS stock, i then proceeded to flash up to dcd's latest at the time: 3.2.3 with 3.42.30 radio. Keyboard issue was still there ... So.. where to go from here right ...
Well, I recalled that I began having this issue not long after flashing 3.42.30 RADIO i think it was initially. If i recall correctly, it was not immediate. I left to go camping for 4 days and my battery died .. So I left the phone off for most of those 4 days. When I got back from camping, that is where the keyboard issue began. Note: It did not get wet, but it obviously gets damp at night. My thought: phone off for extended amount of time in damp environment, somehow affected the keyboard. I don't know how, maybe some sort of rusting of sorts due to the hot/cold/humid fluctuations inside the tent (estimated environmental fluctuations>15-30 celsius with 60-90%RH). Reason I say this is the following:
I decided to pass my fingers accross the keyboard on every buttoms back and forth with a decent amount of force. Idea being that I could maybe create enough friction or force to disrupt whatever is causing the issue under my keyboard .. I did that for a bit. And my keyboard is working better. Not perfect, but I would say 90%. I barely notice it now ..

Thanks for bringing this thread up. I have beeen getting a few missed keys, and in particular, the Fn key has been flaky. Either not working or double pressing so the Fn light comes on and locks.
So, when I heard others having the same issue, a short while back I sprayed the keyboard with contact cleaner. All better now. Now the typing mistakes are all my fault, not the keyboard.
If you try this, use a plastic safe cleaner. I used Caig Pro Gold.

[Q] My Iconia A500 shifts and zooms in & out on its own!

Hello,
I'm hoping someone can shed some light into my delema...
I've been researching regarding my issue but haven't found any answers as of yet (I feel like I'm the only one with this annoying problem).
My problem happens more times then I would like. I would be browsing the web, watching a movie, or just on the desktop screen, then all of a sudden the screen starts wigging out on me. It would shift erratically left or right, zoom in and out in a spastic way and while all that is happening it doesn't respond to touch. The only way I would recover from it is if I hit the power button to close the screen then on again. That seems to remedy it temporarily until it decides to act up again at random times. My other issue besides that, is that touch would become unresponsive at times when just going through the motions. Turning the screen off and on again would fix it but will happen again a few more times during the day.
Has anyone ever have these problems and if so have you been able to remedy it? I may end up having to return it to Costco online and get it replaced.
Things I've tried: (Not in order)
- Removed root and set it back to stock.
- Hard reset.
- Flashed different rom
- Removed all third party apps
- Full wipe
(Thanks for reading)

jjdevega said:
Hello,
I'm hoping someone can shed some light into my delema...
I've been researching regarding my issue but haven't found any answers as of yet (I feel like I'm the only one with this annoying problem).
My problem happens more times then I would like. I would be browsing the web, watching a movie, or just on the desktop screen, then all of a sudden the screen starts wigging out on me. It would shift erratically left or right, zoom in and out in a spastic way and while all that is happening it doesn't respond to touch. The only way I would recover from it is if I hit the power button to close the screen then then on again. That seems to remedy it temporarily until it decides to act up again at random times. My other issue besides that is that touch would be unresponsive at times and turning the screen off and on again would fix it but will happen again a few more times during the day.
Has anyone ever have these problems and if so have you been able to remedy it? I may end up having to return it to Costco online and get it replaced.
Things I've tried:
- Removed root and set it back to stock.
- Hard reset.
- Flashed different rom
- Removed all third party apps
- Full wipe
(Thanks for reading)
Click to expand...
Click to collapse
If you've done a full wipe and format before flashing ROM, it very well could be a hardware problem, as the wipe and format should have removed all residuals of previous ROMs, so you can rule out OS/software as the issue.
Just an educated guess.

kjy2010 said:
If you've done a full wipe and format before flashing ROM, it very well could be a hardware problem, as the wipe and format should have removed all residuals of previous ROMs, so you can rule out OS/software as the issue.
Just an educated guess.
Click to expand...
Click to collapse
Sorry I didn't post what I did in order. Yes I've done full wipes before flashing any rom. Even as far as to bringing it back to stock and it would seem fine for a bit then out of no where it would just wig out on me.
You could be correct of it being a hardware issue... Sucks that I may end up having to return it.
Edit: Actually I haven't tried formatting. I will give that a go. Thanks!
Edit 2: Didn't work. Off to Costco I go for a refund:/ I may just decide on a different tablet.... Ipad2 maybe? LOL (Just kidding)

Hi JJdeVega: Have the same problem a day after i bought it and the problem was the touch sensor malfuntion. Returned and exchange to Costco with new one no more probs.

I am not sure why ,but lots of tablets that come from Costco seem to me have issues.or is it that they just sell more then anyone else.
I have similar issue but with font size shrinking to smaller then readable at times.ideally while browsing web forums.I have to close browser and start again.I believe it has to do with site adds changing.

jjdevega said:
Hello,
I'm hoping someone can shed some light into my delema...
I've been researching regarding my issue but haven't found any answers as of yet (I feel like I'm the only one with this annoying problem).
My problem happens more times then I would like. I would be browsing the web, watching a movie, or just on the desktop screen, then all of a sudden the screen starts wigging out on me. It would shift erratically left or right, zoom in and out in a spastic way and while all that is happening it doesn't respond to touch. The only way I would recover from it is if I hit the power button to close the screen then on again. That seems to remedy it temporarily until it decides to act up again at random times. My other issue besides that, is that touch would become unresponsive at times when just going through the motions. Turning the screen off and on again would fix it but will happen again a few more times during the day.
Has anyone ever have these problems and if so have you been able to remedy it? I may end up having to return it to Costco online and get it replaced.
Things I've tried: (Not in order)
- Removed root and set it back to stock.
- Hard reset.
- Flashed different rom
- Removed all third party apps
- Full wipe
(Thanks for reading)
Click to expand...
Click to collapse
Hey, that was my exact problem and just for u to know all the things u tried were software related and the problem really is hardware (or at least in my case) the touch screen has a malfunction in it but to make sure u can just download 'touch test' free from the market and leave it open for a while or when the problem shows and see for ur self its like invisible fingers are touching ur screen and that was to make sure that the problem is hardware related if so do as i did .. replace it
hope that i helped
If I helped u in a way or another click "Thanks"

very good
Well said good info on the program wish I knew before. Thanks for the info.:

Is it only when charging the device? If so, this happens to me too. I don't know if it's the tablet being faulty, or charger, or the power that's generated for my home, but it is VERY annoying. I can not use the tablet while charging. I can't return it now, as it's been maybe 3 months already? Anyway, just wanted to let you know that it could be only happening when charging.

sw6lee said:
Is it only when charging the device? If so, this happens to me too. I don't know if it's the tablet being faulty, or charger, or the power that's generated for my home, but it is VERY annoying. I can not use the tablet while charging. I can't return it now, as it's been maybe 3 months already? Anyway, just wanted to let you know that it could be only happening when charging.
Click to expand...
Click to collapse
if u have a warranty it doesn't matter how long u have been using it, i got mine replaced after three months use so u dont have to return it u can just ask ur agent for a replace because yours has got a problem in it ( if u do have an agent and warranty)
Press "thanks" if i helped u

Thanks everyone for all the suggestions and replies. I ended up returning it. Then found the Samsung Galaxy tab10.1 right next to the Acer, so purchased that instead. Kept it for another two weeks with no issues then came across the New Asus Transformer Prime tf201 and couldn't be any happier! Too bad Costco doesn't have it since it's all online pre order. I would totally take advantage of the 90 day return policy!

I am experiencing the same problem, but it is of a fairly random nature. it comes and goes. When I contacted J&R about it, they forwarded me to Acer customer service who ask me to send the device on my dime both ways, they would test it and decide if it qualifies for a replacement or if they send it back as is. Uhh, I am not happy. Anyone having similar experience?