Database Users

Demand a HTC Charger Recall!

http://forum.xda-developers.com/showthread.php?t=717204&highlight=charger&page=1
This is in continuation to this thread.
I believe that we should demand a recall from HTC of their junky chargers. As of a couple days ago, my charger stopped working. In order to get it to charge my phone, I need to unplug and plug in my phone 20-40 times and get the physics of the connection PERFECT... if my phone moves 1mm, it will stop charging, so I need to have the phone somewhere that it will not move...
This is not the case with my Car Charger, so I know it is simply the phone charger itself that comes with HTC... they supplied us with $0.10 charger cables to save money, and we should demand a higher quality cable be supplied to us after buying their "Flagship Device"
Anyone else experiencing this problem?

Yes. My charging/USB cable has gotten loose. The Radio Shack one I bought with the phone works great. I doubt a cable recall will occur, however.

Yes mine does the same thing and I HATE it. I thought I was the only one
Sent from my PC36100 using XDA App

Compared with the older style cables this one is a lot better
Sent from my EVO using XDA App

I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App

Demand a recall? No. Should you ask for a replacement? Yes.
Sent from my PC36100 using XDA App

*Facepalm*
Sent from my PC36100 using XDA App

Surprised nobody suggested a class action yet...

Apple did something similar, so this might work.
I had an iphone, and got a notice that I needed to get a new wall plug due to defects in the ones that were released with the iPhone. So my new wall plug had a bright green dot on it to indicate it was new.
HTC could do something similar, couldn't they?

Wait, are you complaining about the charger plug or the USB cable? Replacement cables are, like, a nickel on EBay. Or you can get an adapter and use your old micro USB cables.
If it's the charger itself, you may get some sympathy from OEMs, but I wouldn't even waste the stamp (or email) for a cable. Just my opinion, of course.

both me and my buddies cables have done the same thing their super weak

I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule

It's weird. I also have charging issues, here they are:
1. Occasionally, after charging for a period of time on the home charger, the EVO will light up and stop charging. I check the battery info and temperature is in the 20s, so i know that it's not a temperature issue. Then, after about 30 seconds or a minute, it will light up again and continue charging. I never touch the charging cable or connection and it does it on its own.
2. Using the car charger, the EVO seemingly decides that it doesn't like the connection. When i plug in the charger, the EVO will begin to charge, then after two or three seconds, go back to discharge mode. It takes me pulling the plug and reinserting (into the cig lighter port, not the EVO) anywhere from 3-100 times to get it to accept the charge demand.

Muledeer said:
I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule
Click to expand...
Click to collapse
Exactly what I have. My wife and I can share one plug, she with her Hero and me with my Evo.

I don't even use the OEM one, I use my Treo Pro chargers and have not ran into an issue. The OEM just sits on my desk...I have had my EVO since launch date.
Treo pro OEM chargers are fairly cheap now.
Just my 2 cents.
Have a wonderful weekend everyone!
I am using Froyo update from HTC also.
Sent from my EVO

My Eris charger did the same thing after two months.. so now I'm using my ps3 controller charger usb cord, and its working teriffic lol.
Sent from my Eris using XDA App

Then pins that hold the cable get pushed in when this happens you dont get a good connection. I have seen a few come in to my shop. usually give them a cable I have laying around. Leads me to wonder what others are doing differently. I havent had any issues with either of my chargers and I will test and play games with it plugged up so I know I put a little stress on it.

tomp517 said:
I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
yeah that would have been nice, nice all my car stuff was mini usb

The physics of my connection are perfectly fine.

It's not the charger it's the port. There was a bad batch and it was fixed. Mine had the same issue and I couldn't charge my phone.

A cable saved my Epic...

I just wanted to share my story so that others might learn from it. You will read in almost every thread about flashing via ODIN, one-click rooting, etc. that if you have any issues you should try a different cable. You might also read in various threads about how the stock Samsung cable is a piece of garbage, yada yada yada.
I heeded that advice long ago and replaced my Samsung cable with some quality and yet inexpensive cables from monoprice.com and went about my flashing/rooting way.
Flash forward a year. Gingerbread started leaking and after a long time of being on midNIGHT my flashing/rooting activities started to pick up again. After some initial success I noticed that my ODIN flashes started taking longer and longer and that the percentage of successful flashes was falling. I chalked it up to leaky Gingerbread.
It started getting worse and worse and at one point I thought I had bricked my Epic. That when I noticed that my cable was no longer attaching to the phone with that satisfying snap. It was easily sliding in and out. It had started doing this after I had inadvertently pulled the cable and the phone fell off the table. So I went and grabbed another cable, fired up ODEN and voila... ODEN raced through the flash like The Flash and I was up and running on the leak of the day.
So let that be a lesson to you. You may read "try another cable" over and over and store it in the back of your mind but never really know what the symptoms are that would lead you to know that it's time to do so. Hopefully my story may add some color to those simple instructions and maybe, just maybe you might save your Epic like I did!

I completely agree...but for some reason the stock cable hasn't failed me. Never. If you take good care of them, I don't see why not use them.

Stock cable never failed me either but I just received BB cable from amazon for 2.50 and the quality difference is very noticable.

The stock cable fails on my wife's epic but not mine. Same with her cable. I have since been using my old palm pre's cable and even it's wall charge adapter. It works for both of our phones.
I wonder if the reason is due partly to the cable and partly to the port itself.

Stock cable never failed me either, but I copped 3 BB cables in case **** happens!
Sent from my SPH-D700 using xda premium

Stock cable never failed me either and I flash a bit more than most. The funny thing is the cable that came with my Moto Finiti Bluetooth is twice as thick and fits much more snug. The stock cable works but they could have included a better quality one for a phone that was considered top tier at the time.
Sent from my SPH-D700 using xda premium

stock cable never failed me either, nut i do have others just in case.

austin420 said:
stock cable never failed me either, nut i do have others just in case.
Click to expand...
Click to collapse
Lol nut...
Sent from my SPH-D700 using xda premium

i meant butt.
d'oh... wait thats not right either. damn auto correct gas a filthy mouth.

I wish we were allowed to thank multiple times. New cable is good cable. Thank you good cable. Dropbox and a good internet connection rarely fail me either, unless I'm rerooting.

I will have to admit that I was gonna call bs... because my phone has fallen off a ledge a few times. I attempted a ninja "catch a fly with chopsticks" as it plummeted to the ground, only to see a micro USB cable in my hand and an epic on the floor.

austin420 said:
i meant butt.
d'oh... wait thats not right either. damn auto correct.
Click to expand...
Click to collapse
why has butt been used enough to be the 2nd in command of your swype dickshunary? mwahahaha

Stock failed first week used to use my jaw bone icon Bluetooth charger
Sent from my Nexus S 4G using XDA Premium App

Blackberry cables are a bit too sturdy for this phone. I have 2 and recently I've had to revert to the Sammy cable because the bb cable won't maintain a snug connection. This happened to me and the phone constantly drops the connection if the wire is even budged a bit. Went back to the Sammy cable and all is good. Of cource I use the bb cable for flashing and just keep it really still lol
sent from the Galaxy S Pro

RushAOZ said:
Blackberry cables are a bit too sturdy for this phone. I have 2 and recently I've had to revert to the Sammy cable because the bb cable won't maintain a snug connection. This happened to me and the phone constantly drops the connection if the wire is even budged a bit. Went back to the Sammy cable and all is good. Of cource I use the bb cable for flashing and just keep it really still lol
sent from the Galaxy S Pro
Click to expand...
Click to collapse
This.
Lol I noticed that too!
Sent from my SPH-D700 using xda premium

lballer69 said:
Stock failed first week used to use my jaw bone icon Bluetooth charger
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
Aah, that short cable. I forgot about that one...thanks!
Sent from my SPH-D700 using xda premium

Sturdy but yes extremely short lol
Sent from my Nexus S 4G using XDA Premium App

Same thing happened to me, could never odin my phone or use usb mass storage. Other cables would not work. So I went in and sprint gave me a new phone. It still wouldn't work untill sprint gave me a new samsung cable. It worked right away.
Sent from my SPH-D700 using XDA App

The OP speaks the truth. I can odin with the stock cable anymore so I've been using the one that cam with the gf's G2 and it works like a charm till I wear it out too.

My intent was not to disparage the Samsung cable. Mine was great for quite a while. I just wanted to let people know some symptoms that might point to a bad cable. I haven't tried the BlackBerry cables but the ones at monoprice.com fit well and work great. Until of course they fly across the room with the phone attached and get bent.

Unoriginal charger controlling my DHD

My mum borrowed my DHD Charger to send her Desire back to Virgin (as hers previously broke and she had bought a cheap one). Anyway, she borrowed me the cheap charger, and as her Desire, along with my charger got lost in the post, I am stuck with this charger (I have already bought 2 Original HTC chargers on ebay but they both broke, so I gave up. This cheap charger keeps controlling my phone, calling people, sending texts, etc.
All I want to know is, does anyone know why it does this? It's really annoying!

CuBz90 said:
My mum borrowed my DHD Charger to send her Desire back to Virgin (as hers previously broke and she had bought a cheap one). Anyway, she borrowed me the cheap charger, and as her Desire, along with my charger got lost in the post, I am stuck with this charger (I have already bought 2 Original HTC chargers on ebay but they both broke, so I gave up. This cheap charger keeps controlling my phone, calling people, sending texts, etc.
All I want to know is, does anyone know why it does this? It's really annoying!
Click to expand...
Click to collapse
How come charger will do that?!... Maybe you install of apps/games that you didn't look for permission before you install it...
Sent from my Desire HD using xda premium

kuklux said:
How come charger will do that?!... Maybe you install of apps/games that you didn't look for permission before you install it...
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I am 100% sure it is the charger, I am just asking if anyone knows why the charger is doing this, cheap or not, how the hell does it do it lol

yeah my charger makes the phone act funny too
but its never called anyone
it just makes the screen lock not come off sometimes and other times your trying to send a text and it keeps adding lots of randum letters

CuBz90 said:
I am 100% sure it is the charger, I am just asking if anyone knows why the charger is doing this, cheap or not, how the hell does it do it lol
Click to expand...
Click to collapse
Use cable in nokia its working fine in our dhd
Sent from my Desire HD using xda premium

I have seen this, it happens if I plug my phone into one of the USB ports on my old macbook pro. If the supply voltage/current is dirty or has spikes or is badly regulated it can make your phone do odd things.
Just get a better charger. The only way to fix it
Sent from my Desire HD

I also facing the same situation... But it was when I plug in the in car charger, my DHD will automatic open premium navigation... Weired
Sent from my HTC Desire HD using XDA Premium App

colonel_lp said:
I have seen this, it happens if I plug my phone into one of the USB ports on my old macbook pro. If the supply voltage/current is dirty or has spikes or is badly regulated it can make your phone do odd things.
Just get a better charger. The only way to fix it
Click to expand...
Click to collapse
+1
It also not very good idea to use cheap charger as it could damage your battery, or even worse your phone.

I suppose HTC chargers use usb data lines to tell if it's really is an htc charger which is connected.

I use 2 chargers for my DHD. Orignal HTC charger+cable which i leave in the office as i do most of my charging there, and spare iphone charger + motorola micro-USB cable (from my old Moto Razr V3) at home. both work flawlessly.
but before this, i used the original HTC cable with some el-cheapo USB charger, and whenever I use that, the touchscreen is not working properly. not responding to touch and moves by itself. Another thing i noticed is that the phone was grounded, i can feel that very slight current that is not there when the phone is not charging.
so sure, its a charger issue, and chances are, the line is not grounded properly.

I use original charger and Samsung Galaxy Ace charger and they both work fine...

Nexus 4 official wireless charger issues

I just got my charger yesterday and it doesn't seem to charge properly. I put it on and it'll charge maybe 10% then stop. Take it off and put it back on the charger and it won't start charging unless I unplug the cable from the back of the orb and plug it back in. This is very inconvenient and I'm wondering if the orb just sucks or is it just mine? Please give me input if you have the official wireless charging orb.
Also I've only tried on the 2 latest releases of Paranoid android rom with their kernel as well as Faux latest one. Gonna flash something closer to stock and let it run over night and see what happens

3 pages back overnight! nuts. plus no help so up!

dan.kels.r said:
3 pages back overnight! nuts. plus no help so up!
Click to expand...
Click to collapse
Forget it. Just use the standard usb cable to charge. It's a waste of $70. It's a nice accessory to have but what the heck.

Can't do it lol. Love the concept. Am I really the only one having that problem?
Sent from my Nexus 4 using XDA Premium HD app

I dont have this issue, knock on wood. Mine charges to 99%, then slowly to 100% and then stops the LED, I turn the screen on to see the % and its charging again.
I am not sure how the LED's are displayed, does the LED off mean its done charging and is on battery now?
In either case, Once I see its at 100% and the LED is off, i remove it from the orb, it soon drops to 99%, 98% but stabilizes.

Ya I don't have that issue , mine charges to 100 then stops drops down to 98 then starts charging agn to 100... If I was u I would install factory IMG get it 100% stock and see what happens if u get same results , ID send in for warranty , i like the orb but hate how its not recognized as a charging dock, Romanbb ( aokp) is writing code to change this tho
I THINK ! Franco kernel causes a extra wake lock but not sure actually testing now with stock kernel will test Franco agn tomorrow. only issue I'm having but it works either way

Thanks for the input guys. Gonna go to stock and see what happens
Sent from my Nexus 10 using XDA Premium HD app

Rule #1: Go back to stock.
Rule# 2: RMA it.
Ive had no issues with two phones and 3 of these chargers (one nekkid, another in a case) but everything about my setup is bone-stock.

dan.kels.r said:
Thanks for the input guys. Gonna go to stock and see what happens
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
I had the same issue until some bright person told me that the wall plug was a different ampage than the wall plug that came with the N4. 1.2 amps as opposed to 1.8. This made the difference to the problem you are having for me. What are you using in the socket?
Unfortunately the problem I am having now with this Orb (and another Qi wireless charger that I purchased as I thought the Orb was faulty) is that the N4 will turn off n the middle of the night. Not good when you are relying on the alarm clock!!!

In using the cable and plug that orb came with. Which are you using? The cable and plug that the phone came with? And that's fixed your issue except for the turning off?
Northover said:
I had the same issue until some bright person told me that the wall plug was a different ampage than the wall plug that came with the N4. 1.2 amps as opposed to 1.8. This made the difference to the problem you are having for me. What are you using in the socket?
Unfortunately the problem I am having now with this Orb (and another Qi wireless charger that I purchased as I thought the Orb was faulty) is that the N4 will turn off n the middle of the night. Not good when you are relying on the alarm clock!!!
Click to expand...
Click to collapse
Sent from my Nexus 4 using XDA Premium HD app

I'm using the Energizer Qi and have no charging problems.

dan.kels.r said:
I just got my charger yesterday and it doesn't seem to charge properly. I put it on and it'll charge maybe 10% then stop. Take it off and put it back on the charger and it won't start charging unless I unplug the cable from the back of the orb and plug it back in. This is very inconvenient and I'm wondering if the orb just sucks or is it just mine? Please give me input if you have the official wireless charging orb.
Also I've only tried on the 2 latest releases of Paranoid android rom with their kernel as well as Faux latest one. Gonna flash something closer to stock and let it run over night and see what happens
Click to expand...
Click to collapse
I had the SAME exact thing happen! One day I thought, hey, let's switch the charging puck and see if it helps, sure enough it did, and I haven't had the problem since. So, try another puck, the one included with the Orb could be defective, like mine was.

californiarailroader said:
I had the SAME exact thing happen! One day I thought, hey, let's switch the charging puck and see if it helps, sure enough it did, and I haven't had the problem since. So, try another puck, the one included with the Orb could be defective, like mine was.
Click to expand...
Click to collapse
Same thing happened to me recently. It was working, but now mine will charge about 10% and then stop. The only way to get it working again is to reset the power on it either by unplugging the plug or the usb cable. By charging puck, you mean the black plug that connects to the outlet and the other end of the usb cable?

yokuyuki said:
By charging puck, do you mean the black plug that connects to the outlet and the other end of the usb cable?
Click to expand...
Click to collapse
Yeah, you probably have several lying around too, like I did, so just try one until you find one that does the trick.

californiarailroader said:
Yeah, you probably have several lying around too, like I did, so just try one until you find one that does the trick.
Click to expand...
Click to collapse
Thanks, I'll try it out. Pretty ****ty of Google to bundle a defective plug with the wireless charger. I was about to try to RMA mine.

yokuyuki said:
Thanks, I'll try it out. Pretty ****ty of Google to bundle a defective plug with the wireless charger. I was about to try to RMA mine.
Click to expand...
Click to collapse
Did it help?

Having the same issue when wireless charging suddenly stops.
Taking the phone from the charger and putting it back restores charging for a while.
The issue didn't happen earlier, but began from certain time

HALPPPPP! My G2's battery is apparently shorted. won't power on, red LED flashing

T-Mobile is sending me a new one arriving monday 4/28/14 and i have 7 days from receipt of the replacement to return this handset but i NEED TO RECOVER IMAGES AND TEXTS! i'll do anything that wouldn't indicate to t-mo that i've screwed the warranty pooch please halp

took it to a little shop and a guy said it was electrostatic in the mobo. i got the phone powered on and everything but it went off as soon as i got home i dont wanna pay him more ughhhhh

you guys are useless sometimes but here's a hint so you never have my problem. don't use usb extension cable to charge your phone. just use the one that came with it. pull that chair hecka close to the wall. random usb cables can screw up your hardware

RiverdALIEN said:
you guys are useless sometimes but here's a hint so you never have my problem. don't use usb extension cable to charge your phone. just use the one that came with it. pull that chair hecka close to the wall. random usb cables can screw up your hardware
Click to expand...
Click to collapse
Maybe no one before you got this problem, so no one could help you with it?
Comments like these are downright rude and definitely won't get you any help when needed.

RiverdALIEN said:
you guys are useless sometimes but here's a hint so you never have my problem. don't use usb extension cable to charge your phone. just use the one that came with it. pull that chair hecka close to the wall. random usb cables can screw up your hardware
Click to expand...
Click to collapse
Lol. Noob.
Posting from my LG G2 while driving an Evo IX.

RiverdALIEN said:
you guys are useless sometimes but here's a hint so you never have my problem. don't use usb extension cable to charge your phone. just use the one that came with it. pull that chair hecka close to the wall. random usb cables can screw up your hardware
Click to expand...
Click to collapse
On a related note, I am using a USB extension cable with another USB cable, my phone is fine. Anyways as was stated don't be rude, you posted a question that maybe 0.1% of people with a G2 have had.
Sent from my LG-LS980 using xda app-developers app

yeah whatever guys don't be so sensitive. i'm definitely not a noob. i know when i've been looked off.
i'm not saying they cause the problem i'm saying they can.
anyway, someone can close this thread.