HD2 isnt recognized by my computer - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hey guys. I know there was a similar thread about this somewhere but the problem I have isnt exactly the same as the one discussed in that one. Problem is my phone isnt recognized by my computer at all. The phone will charge but thats about it. I have tried the device manager disabling all the devices connected through usb and such but no success so far. Any idea what the problem can be?

please install Zune if you havent done so thats all you need

are u trying to dual boot wp7 and android? or u just have wp7 on ur phone?

I already have Zune installed. My HD2 wont even sync with zune. And its just WP7 on the phone

siefer50 said:
I already have Zune installed. My HD2 wont even sync with zune. And its just WP7 on the phone
Click to expand...
Click to collapse
have you tried uninstalling and reinstalling Zune maybe something is conflicting with the detection of your phone/zune

siefer50 said:
I already have Zune installed. My HD2 wont even sync with zune. And its just WP7 on the phone
Click to expand...
Click to collapse
Have you tried to see if another computer recognizes your phone when connected? Typically, the HTC phone drive should install as soon as you connect your phone to the computer.
Try putting the phone in either HSPL or MAGDLR mode and see if it's recognized by your computer as a HTC phone device.

Thanks for the replies guys i solved the problem. I tried using a different USB cord and it worked not sure why the other one didnt work. Thanks again
Edit: ok new problem now i cant successfully install the drivers so i cant sync to Zune. Anyone know what I can do about this?

hmm have you tried another USB port what exactly does device manager show ?
To access device manager :
on XP
Click Start>Right Click My Computer>Click Properties>Click On HardWare Tab>Click Device Manager.
on Vista/7
Click Start>Right Click My Computer>Device Manager

do a windows update if running vista

I updated and everything is working fine now thanks a lot for the help guys

siefer50 said:
I updated and everything is working fine now thanks a lot for the help guys
Click to expand...
Click to collapse
no problem just hit the thanks button lol

Related

[Q] Question!

Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.
rvgsd said:
Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.
Click to expand...
Click to collapse
My primary box is Win 7 x64 and I've had no trouble with ROM flashing.
How does it show in device manager?
For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??
rvgsd said:
For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??
Click to expand...
Click to collapse
Plug in the phone. Go in to device manager, right click and uninstall. Check the box about deleting the driver if it shows. Uninstall wmdc. Reboot. Install wmdc. Plug in the phone. Good luck!
Sent from my Full Android on Vogue using XDA App
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
Isn't there a special set of drivers that need to be installed under W7 x64? If you can, get a hold of an XP machine.
I install1ed the WMDC 6.1 driver, which also installs the WMDC. After the installation, I can see 2 entries in the add/remove programs, one for driver and one for software, so I guess thats not the problem.
I wish I had a XP machine..!
rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
I KNOW this works, I flash a couple times a week (ORD, you know )
Looked at the screenie - it shouldn't say htc sync. I assume, at some point, you loaded the htc sync software?
I attached a screenie of my wmdc about. does it match yours? wish I had my winmo vogue here today...
Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!
rvgsd said:
Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!
Click to expand...
Click to collapse
I'll take a look with my other (winmo) vogue, have the android one with me today... may be a day or two before I can post back.
appreciate you trying to help..!
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
I have had issues with cables before, also, try changing the USB port... this helps at times.
rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
Yes, I have... but egzthunder has a good point about the USB port.
Sent from my Full Android on Vogue using XDA App

USB Connectivity

Seems that once flashing my phone to WP7 I can no longer see it in windows. I got drivers for it and everything but it still doesn't show up.
Have you got Zune installed?
Psyrecx said:
Seems that once flashing my phone to WP7 I can no longer see it in windows. I got drivers for it and everything but it still doesn't show up.
Click to expand...
Click to collapse
I suppose you havent activate it, so you cant use Zune. Until you manage to activate it, you can see the phone on windows as a USB storage, check this:
http://forum.xda-developers.com/showthread.php?t=915664
It works for me
Regards
It wouldn't install drivers without Zune. You can only "see" the device in Windows after a registry hack

Alright this is a problem...

I have been all over the internet, and I honestly can not find a solution to this problem anywhere. Like, literally, anywhere.
MY hd2 (And other people's) will not connect tot he computer via usb.
Zune software will just not acknowledge that my hd2 is plugged in.
I've tried everything, and my sd card is compatible.
Does anybody have an idea on how to get this fixed?
Using XBoxmod's newest rom
theflduck said:
I have been all over the internet, and I honestly can not find a solution to this problem anywhere. Like, literally, anywhere.
MY hd2 (And other people's) will not connect tot he computer via usb.
Zune software will just not acknowledge that my hd2 is plugged in.
I've tried everything, and my sd card is compatible.
Does anybody have an idea on how to get this fixed?
Using XBoxmod's newest rom
Click to expand...
Click to collapse
Try this
http://www.nirsoft.net/utils/usb_devices_view.html
go there and download a great wee program called USBDeview, run it as admin!
and basically delete anything that could be related to the phone
what that program does is gives you a list of all installed or previous installed USB devices, sometimes USB devices can "hangup" if the wrong driver or an conflict developes, ive used this before to fix a similar situation and it works great.
The reason i think this may be the problem is i had a similar problem in that my phone would only conect to zune when i use a particular USB port, i used a different one on the same HUB and all was well, so i cleared down all the crap using that program and all is now ok!
it will mean having to install any device you delete so i would suggest you disconnect all USB devices first then pull the drivers off for anything related to phones then reconnect anything you need one at a time.
ifd in doubt drop a list of all the devices on that program and ill go through them with you
Thanks so much. I just swiched back to android and i will install wp7 and try this again.
Do you have windows mobile device center 6.1 installed with active sync working?
Have you considered trying a different usb cable? It might be possible the cable is bad. Also maybe try connecting it to another computer to see if it recognizes it.
would be great for an update if you have had any luck on not, other folk are asking teh same question
Sorry i havent gotten back to you guys...
I tried the first post, did not work.
The cable is fine, I use it in android and to charge.
Other computer is not an option for me...
OTher usb ports were a no-go
I tried different roms and everything.
I'm beginning to just want to give up
*Edit: No, active sync isnt installed should i try it?
See if you have libusb installed and if so uninstall it and see what happens. I read somewhere on the net a few days ago that it solved peoples problems that couldn't connect to zune.
theflduck said:
Sorry i havent gotten back to you guys...
I tried the first post, did not work.
The cable is fine, I use it in android and to charge.
Other computer is not an option for me...
OTher usb ports were a no-go
I tried different roms and everything.
I'm beginning to just want to give up
*Edit: No, active sync isnt installed should i try it?
Click to expand...
Click to collapse
no active sync will just confuse things,
you didnt mess about with some of the HTC tools did you?
So you've uninstalled all the devices that teh USBDeview program showed you yeah? i had quite a few phone related devices, just get rid of them all, they will install again when you need them, have you tried using a different USB port, swap it with something else to be sure, try USBDeview again but this time also remove all of zune and everthing else youve installed for WP7, lets go back to the begining and se if there is something thats got messed up
Tanks. Will give it a try

[Q] HD2 can you update without usb?

hello!
I'm having a htc hd2 now for 1 year but now i got a huge problem!
My hd2 is recharging with my usb cable but my computer cant see it as portable device and i cannot sync it.
I want to update my hd2 with the last updates and i was wondering if its possible to update from only my SD card or with wireless connection to my computer.
thank you instead.
kindest regards,
Gregor
gregor070 said:
hello!
I'm having a htc hd2 now for 1 year but now i got a huge problem!
My hd2 is recharging with my usb cable but my computer cant see it as portable device and i cannot sync it.
I want to update my hd2 with the last updates and i was wondering if its possible to update from only my SD card or with wireless connection to my computer.
thank you instead.
kindest regards,
Gregor
Click to expand...
Click to collapse
Hi,
Did you recently change sofware on your pc/laptop?
Did you remove ActiveSync for XP or WMDC for Windows 7?
These are required for synching.
gregor070 said:
hello!
I'm having a htc hd2 now for 1 year but now i got a huge problem!
My hd2 is recharging with my usb cable but my computer cant see it as portable device and i cannot sync it.
I want to update my hd2 with the last updates and i was wondering if its possible to update from only my SD card or with wireless connection to my computer.
thank you instead.
kindest regards,
Gregor
Click to expand...
Click to collapse
It depends on what updates you are taking about.
well i havent upgraded my OS on my comp it's the same OS as it used to be. I already tried to use another usb cabel but that didnt work. I tried hard reset on my htc also not working. And im talking about moving from windows mobile 6.5 to 7.
And syncing isn't working because my comp doens't see my htc.
thnx again,
kindest regards
gregor070 said:
well i havent upgraded my OS on my comp it's the same OS as it used to be. I already tried to use another usb cabel but that didnt work. I tried hard reset on my htc also not working. And im talking about moving from windows mobile 6.5 to 7.
And syncing isn't working because my comp doens't see my htc.
thnx again,
kindest regards
Click to expand...
Click to collapse
Hi,
Other things that you can try:
Different cable(are you using an HTC data cable?)
Different USB port
malybru said:
Hi,
Other things that you can try:
Different cable(are you using an HTC data cable?)
Different USB port
Click to expand...
Click to collapse
Yes i have already tried that thnx anyways and recharging works....:O
You could always try another computer.
But if you cannot connect over USB therefore the only ROMs you can flash are updates. If you have previously flashed HSPL then you can flash custom WinMo ROMs. The only other option is to run Android from the SD Card.
fred_up said:
You could always try another computer.
But if you cannot connect over USB therefore the only ROMs you can flash are updates. If you have previously flashed HSPL then you can flash custom WinMo ROMs. The only other option is to run Android from the SD Card.
Click to expand...
Click to collapse
thank you i will go try the android option! and what about bluetooth connection with my laptop? could i perform an update with a connection like that?
gregor070 said:
thank you i will go try the android option! and what about bluetooth connection with my laptop? could i perform an update with a connection like that?
Click to expand...
Click to collapse
Not for WP7 or ROM ANDROID.
fred_up said:
Not for WP7 or ROM ANDROID.
Click to expand...
Click to collapse
okay i will try the updates thank you verry much man

[Q] PC does not recognize Android 2.3.4 HD2 via USB

Hi experts,
Thanx to the experts on this forum, I managed to flash HyperDroid 2.3.4 NAND ROM on my HD2. Its working fine.
But, when I connect my HD2 to my Vista laptop via USB, my laptop cannot find the required drivers to connect . I am not interested in syncing ... just able to transfer files between PC and sdcard on HD2.
I tried to search this forum for an answer ... but, could'nt fine one.
Also, any recommendations for a good anti-virus for my HD2 will be appreciated.
Thanx.
cheers,
- manish
Mhh, didnt remember if i required a driver to getbtge mass storage working...
Off topic: vista is after windows me the worst os ever
Google usb drivers are in this package...ignore adb, fastboot.exe..just picked up the package from the clk thread. Im on my way to work, so this was the best solution to help as fast as possible
http://www.multiupload.com/9R0KMRJ5X0
You have to manually install them over the device manager.
Hope this helps.
Sent from my HTC HD2 using XDA Premium App
Simple answer, Windows 7
Sent from my HTC HD2
how long have you been using android? because the simple answer is in notification area if you already haven't tried, drag notification bar down and turn usb storage on
i might be wrong but i dont think i needed driver update and what not when i flashed HyperDroid. uh.. have you tried all the ports on your laptop? i found that sometimes this seems to fix problems like this. im taking by what you said this is your 1st Android ROM you tried? if not then was it working before and if so then you could always try another ROM as well to see if it would fix the problem.
Thanx j4n87 ... I downloaded the Android USB driver from the HTC developer site, and installed it on my Vista laptop via device manager. It works. I can transfer files between my Android HD2 and Vista laptop.
cheers,
- manish
htccraze said:
i might be wrong but i dont think i needed driver update and what not when i flashed HyperDroid. uh.. have you tried all the ports on your laptop? i found that sometimes this seems to fix problems like this. im taking by what you said this is your 1st Android ROM you tried? if not then was it working before and if so then you could always try another ROM as well to see if it would fix the problem.
Click to expand...
Click to collapse
+1 there's no need to drivers for access to usb storage

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