Related
.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
I have had no real issues with my N1 since I got it. I have been using CM's roms. The other day I noticed that when I was making and receiving calls the wrong organization was showing up. I noticed that if I deleted a contact and reentered it it fixed that contact. I have 200+ contacts with multiple entries and would like to see if anybody has an easier way to fix this problem.
Thanks in advance,
Manny
same here.
the organization is shown up wrong in the in-call page.
in my case, the contacts were synced via Gmail. I've checked there and the information is set correctly. even on the phone, if I go to edit the contact details, the organization is shown correctly. only when in the in-call page, the information is wrong...
tried to re-sync several times with Gmail after changing some information, only to test, but it won't correct the situation...
Same here. Contacts sync'd from Google/Gmail. Everything shows up find on both Google and phone's contact list, but in-call display shows something different.
I though it was me lol!
Yeh i noticed that, not sure if it was doing this on older cyanogen roms or not.
Funny...I get one contact picture for all of my contacts that have an organization assigned??? She's not even in the organization.
I am glad that I am not the only one. I even turned of sync and deleted all the contacts on my gmail and on phone. Then restored a back up to my gmail account and let the phone sync up but it didn't fix it. The only way I have corrected it on some contacts is to delete them and reenter them. Its okay when the only have one number but when they have multiple numbers and emails it will be a hassle.
i hope this gets into cyanogene's issue list and will be fixed within the next release.
I have the same issue.
Is anyone experiencing this issue syncing their contacts with Facebook? This was an issue for me when I first got my N1 and not syncing my contacts with Facebook fixed it.
same issue here.
Me too got same bug
I am glad that I am not the only one, but I would have expected someone to have a solution. I will have to do more searching.
Wrong Organization
I am also getting wrong organization for the calls coming in. It is quite disconcerting, because I need this data to be right. However, I fulfill this need by using the name and number to figure it out myself, and by asking the caller who they're calling from. This should be fixed soon.
I have model Nexus One, firmware 2.1-update1, baseband 32.24.00.22U_4.03.00.21_2, kernel 2.6.33.1-cyanogenmod [email protected] #1, mod version CyanogenMod-5.0.5.3-N1, build #EPE54B.
P.S., with all my "should"s, of course I am very grateful for any and all work that's gone into this for otherwise uncompensated work. I'm leaning toward learning this programming myself, so if anybody insists and points me to the right primers, I could fix it myself.
Tried searching but there hasn't been an update on this since end of January.
Picasa fails to synchronize with the Gallery application and therefore does not have access to your online web albums. "Sync is currently experiencing problems. It will be back shortly." is the description given in the Accounts and Sync section of settings on all users phones that suffer from this problem.
Not sure if i'm allowed to link here but i will temporarily -- http://www.google.com/support/forum/p/android/thread?tid=1b2261084660a1d2&hl=en&start=40 -- (and will remove if necessary) to the google forum thread on this but the answers from Google employees are vague and have been for well over the month the issue has been known.
As this wasn't resolved for non US users, does anybody have any updates, work arounds to solve this issue?
Thanks in advance
Did you sign up for a Picasa account After you got you N1? If so, you need to wipe your phone. The phone will sync with Picasa after that. My wife had that issue...and wiping the phone worked.
Hope that's what you were asking about.
Lemme guess, you have an @googlemail.com account rather than an @gmail.com account?
Google are aware of it though, so should get sorted.
EDIT: Which you linked to in your post, d'oh!
Non US user hence googlemail account. wondered if anyone on here had looked into it and found a way / modded the app / created a different version of gallery etc to sync.
Guessing not so far (N)
Surely someone can work around this rather than wait for the update to fix this that might never happen, along with proper non us sat nav (licensing issues, i know but come on already!)
I have one specific contact that gives me a FC when I try to view/edit it. I can't figure out what would cause that. I can edit it from GMail and nothing looks out of the ordinary there.
Any ideas?
here is the logcat: pastebin.com/j90SAwuv
See image for error.
Edit: Solved!
Aphotix said:
I remember reading something about this, there is a known issue involving the contact having a picture and having a birthday set but having no year and every time you view the contact the contacts app will force close. I'm not clear on the details but I remember those being the key point.
Edit: I was able to fully replicate the issue, just have to add a contact through gmail without a year on the birthdate and tack on a photo and you'll see the problem. Of course this may not be your issue, you may be having a separate problem, I'm interested in hearing if this fits your situation.
Click to expand...
Click to collapse
Is there a special character in the name? A hypen or an apostrophe? I heard the contact app sometimes gets tripped up over this.
MMcCraryNJ said:
Is there a special character in the name? A hypen or an apostrophe? I heard the contact app sometimes gets tripped up over this.
Click to expand...
Click to collapse
No, just a plain normal first and last name. I didn't have this problem on my G1 with or without CyanogenMod (that I remember anyway).
I would try deleting the contact from your phone, then deleting it from wherever it is syncing from. Then re-add and see what happens. If you cannot delete it from the phone itself if it's FCing constantly, try deleting it from the server and re-sync the phone, it should remove it.
I was told that if you have any notes in your contacts that it would fc.
That was from a tmo rep
lemarg said:
I was told that if you have any notes in your contacts that it would fc.
That was from a tmo rep
Click to expand...
Click to collapse
Hmm. I don't know if I had any notes in that contact, but I can't check now since I've already deleted it and re-created it.
Well, the issue is solved for now.
FYI: I have notes on almost all my Google contacts and none of them cause FC's.
Sent from my SGH-T959 using XDA App
I remember reading something about this, there is a known issue involving the contact having a picture and having a birthday set but having no year and every time you view the contact the contacts app will force close. I'm not clear on the details but I remember those being the key point.
Edit: I was able to fully replicate the issue, just have to add a contact through gmail without a year on the birthdate and tack on a photo and you'll see the problem. Of course this may not be your issue, you may be having a separate problem, I'm interested in hearing if this fits your situation.
Aphotix said:
I remember reading something about this, there is a known issue involving the contact having a picture and having a birthday set but having no year and every time you view the contact the contacts app will force close. I'm not clear on the details but I remember those being the key point.
Edit: I was able to fully replicate the issue, just have to add a contact through gmail without a year on the birthdate and tack on a photo and you'll see the problem. Of course this may not be your issue, you may be having a separate problem, I'm interested in hearing if this fits your situation.
Click to expand...
Click to collapse
That's exactly what the problem was. I had day and month, but no year for that contact's birthday. There was also a contact pic set from GMail. An interesting bug!
Deleting the contact and then setting it up on my phone prevents this problem. Android forces you to specify a year and it picked up the photo from facebook.
Greetings,
I just checked my Contacts Trash 'folder' and was shocked to see contacts that I never deleted, which were "scheduled" to be permanently deleted in 2 days. They all had this remark:
"Deleted from Google Play services on May 2,, 2020. 2 days until it's deleted forever". There is an option to restore them.
Does Google Play Services search for "unused", or "not frequently used" contacts behind the scenes and decides to delete them? God knows what other contacts were deleted from my Contact list.
Thanks.
Anyone? This seems to be happening once a week. Does anyone know what's going on, what/who is "deciding" that some of my contacts are not needed?
I saw this post as I was researching the same issue on my Galaxy S9+. I didn't delete ANY contacts, yet there were several in the trash. I never would have noticed it but I received a notification in the drop down bar about it. I checked it out and was appalled. Like you, I wondered what else had been deleted. Any ideas or answers to this issue??
I have the same issue. Found out recently that google play was involved but i guess this is going on for a year or so. I keep on losing contacts but don't know when or why.
Trying to revoke autorisation on using contacts with certain apps ???
Where did you see that google play was involved? I'd like to read up about it. If google play is involved, I'll just delete it. I've already migrated to Youtube music, since play music is going away at end of the year. I've held onto it so far, because I prefer to listen to my music with the play app instead of the YT app. It still worries me that the contact deletion was happening, but I haven't found any more contacts in the trash since my last post.
OK, I need to revive this.
I can't believe that only 3 people in XDA are experiencing this behavior. I just checked my Contacts TRASH again and there are hundreds of contacts that are due for permanent deletion. Some say Deleted from Google Play services (on date), others say Deleted from null (on date).
Samsung won't let us choose another Contact app as default so we are forced to use the Samsung app (you can use another Contact app, but you can't set it as Default and when you click the Contacts within your phone dialer, you will always be directed to the Samsung one).
So can anyone shed some light on what the hell is going on?
Thanks.
sbi1 said:
OK, I need to revive this.
I can't believe that only 3 people in XDA are experiencing this behavior. I just checked my Contacts TRASH again and there are hundreds of contacts that are due for permanent deletion. Some say Deleted from Google Play services (on date), others say Deleted from null (on date).
Samsung won't let us choose another Contact app as default so we are forced to use the Samsung app (you can use another Contact app, but you can't set it as Default and when you click the Contacts within your phone dialer, you will always be directed to the Samsung one).
So can anyone shed some light on what the hell is going on?
Thanks.
Click to expand...
Click to collapse
My 10+ uses the Samsung Contacts app. It stores on internal memory/sim and backup to the SD card.
I have all Goggle backup* disabled in it's settings and with a package blocker.
Google is spyware inc... they suck fb bad.
Do not rely on or trust Google, they will bone you proper in 3-10 years, every time.
It's their nature...
*and many more Google apks blocked and/or firewalled with Karma Firewall. Some like Goggle Play Services and Playstore I turn on as needed.
blackhawk said:
My 10+ uses the Samsung Contacts app. It stores on internal memory/sim and backup to the SD card.
I have all Goggle backup* disabled in it's settings and with a package blocker.
Google is spyware inc... they suck fb bad.
Do not rely on or trust Google, they will bone you proper in 3-10 years, every time.
It's their nature...
*and many more Google apks blocked and/or firewalled with Karma Firewall. Some like Goggle Play Services and Playstore I turn on as needed.
Click to expand...
Click to collapse
But Google won't delete contacts by itself, I've always had Android phones and never had this problem (granted - I always used the Google Contacts by Default, never had an issue of Samsung not letting me disable their app).
sbi1 said:
But Google won't delete contacts by itself, I've always had Android phones and never had this problem (granted - I always used the Google Contacts by Default, never had an issue of Samsung not letting me disable their app).
Click to expand...
Click to collapse
Google doesn't care... they do what they want.
Perhaps someone can explain to me how this stupid app (the Samsung Contacts) work.
I keep all my contacts on my Google account. That's my main account. I have almost 600 numbers/contacts in there.
That's what I set in the Samsung Contacts app to show, nothing else.
Can someone tell me what the heck are all these 3050 "contacts"? Nowhere across any of my accounts anywhere do I have 3050 contacts. If I set the app to show all contacts, I get the same person 50-60 times.
I tried to clear cach and data and as soon as I opened the app again, it showed the same thing.
I don't understand this. Why is it so complicated? What am I missing here?
blackhawk said:
Google doesn't care... they do what they want.
Click to expand...
Click to collapse
I know they don't care but that doesn't answer the question about Samsung Contacts App that deletes random contacts and the thousands of "made up" contacts that I posted above.
Who knows? One day Contacts lost all my contacts that started with "S". I restored them from a backup copy.
Importing ones either manually or automatically can create dup accounts. Don't forget the sim card as the same can happen with/because of it.
I export contacts from my Samsung Contact to the SD card and back up that copy on the PC.
Fun times... play with it if you want answers
I have the same problem going on for like 1 year now, and this is the point where i found out that i have the same deleteion message in the trash.
I don't know what could be a solution. Anyone?
Having this same darned issue on my s22 ultra and I'm going nuts. It's been like this for a while now
Someone tell us how to fix thus please!!!!!! I even had removed permissions of contacts but nope doesn't work.
JERZIE82 said:
Someone tell us how to fix thus please!!!!!! I even had removed permissions of contacts but nope doesn't work.
Click to expand...
Click to collapse
Try disabling Google backup.
It may be bug in Samsung contacts though.
Make sure your contacts are backed up... redundantly to hdds.
I am just happy that finally, 2 years latger, I am not the only one who experience this.
I moved all my contacts to Samsung account, and the problem has gone for now. I will inspect this when I will have time
Just now noticed this issue, I own a Samsung Galaxy S20. Google Play Service deleted my contacts on 17 and 19 April 2022.
sbi1 said:
I am just happy that finally, 2 years latger, I am not the only one who experience this.
Click to expand...
Click to collapse
Hello, I think I fount the cause of this. For me it started when I installed the Google Contacts App and then clicked fix & merge contacts.
Ever since, keeps adding 17 contacts in the (Samsung Contacts app) Recycling ♻ bin.
Just uninstaled Google Contacts app.
Observing recycling bin for any updates...