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Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
No one else is having this issue?
This is the first i personally have heard of this issue.
I would take it back and see if they can exchange it.
Sent from my DROIDX using XDA App
After the update I would try to go into the camera but it would say that it couldn't open it. A couple hours later it worked no problem. I recommend a factory reset to se if that helps and then try to exchange.
Edit: sort I didn't se that you already tried to reset it. Yeah it is time to take it back.
Sent from my DROIDX using XDA App
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
ANDROID 3G said:
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
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The links didn't work for be. Would u be kind enough to explain a bit further what the potential problem is regarding the camera? thanks
Links should work now:
https://supportforums.motorola.com/thread/32521?start=0&tstart=0
https://supportforums.motorola.com/thread/32618?tstart=0
https://supportforums.motorola.com/thread/32376?tstart=150
did you take the lens cap off?
Mine works.
Droid X camera problems after update
ANDROID 3G said:
Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
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Click to collapse
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
chuck k said:
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
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Mine did same thing... i pulled the battery while phone was on per the tech on the phone and it has worked fine since.
I have noticed this on rooted droid x's. Factory wipe didn't really resolve any of the camera issues. Re-loading with SBF resolved the issue sometimes, while other times, a simple cache wipe resolves the issue.
I dont know if this will work, but its just a suggestion that fixed my camera. My camera/camcorder app wouldn't open, so then I went into the gallery and deleted a corrupted image (It was all strange looking, a black square with lines on it, and also wouldn't open in any programs). Once I removed this image from my SD card the camera worked. Worth a try I guess...
Also try using another app to open the camera, like Vignette, in order to see if it is a hardware issue or a blur camera app issue.
Hey guys, none of my cameras are working. When i hit the camera button the camera app turns on but the screen is white. I've tried searching but everything comes up related to a discolored camera. Ive tried flashing many roms, fixing permissions, tapping on the camera. Any help is appreciated. Thanks.
Do you have an Evo 4g? You said you "hit the camera button" but the Evo doesn't have a hardware camera button.
If it's happening across multiple roms, including stock, it's probably a hardware problem.
Sent from my PC36100 using Tapatalk
oxxomxxo said:
Hey guys, none of my cameras are working. When i hit the camera button the camera app turns on but the screen is white. I've tried searching but everything comes up related to a discolored camera. Ive tried flashing many roms, fixing permissions, tapping on the camera. Any help is appreciated. Thanks.
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You haven't flashed a Froyo kernel on a Gingerbread ROM, have you? The issue you describe is a well-documented side-effect of doing just that. If not, I would flash back to stock and see if it works. If it does, then you know it's a software issue. If it doesn't, then I would agree with plainjane.
Did you ever get a working answer to this? I'm having the same problem. My camera won't open, it force closes before going anywhere beyond a black screen. The night before, it would at least open. The front facing camera worked but the rear facing camera seemed stuck on solarize (which I had no options to change). Seems like a software problem so I updated to the latest deck rom, updated hboot, pri, nv, wimax - now fully updated and still no fix. Tried installing miui apk and still same.
If I don't get this camera fixed, I'll have to unroot. Not looking forward to doing that but if it's between having root or camera, I'm going to pick the camera.
Hope someone can help before I have to go to such drastic measures.
midian42 said:
Did you ever get a working answer to this? I'm having the same problem. My camera won't open, it force closes before going anywhere beyond a black screen. The night before, it would at least open. The front facing camera worked but the rear facing camera seemed stuck on solarize (which I had no options to change). Seems like a software problem so I updated to the latest deck rom, updated hboot, pri, nv, wimax - now fully updated and still no fix. Tried installing miui apk and still same.
If I don't get this camera fixed, I'll have to unroot. Not looking forward to doing that but if it's between having root or camera, I'm going to pick the camera.
Hope someone can help before I have to go to such drastic measures.
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Click to collapse
Rooting won't break your camera.
I would flash back to a rooted stock ROM, and confirm whether camera works or not on it. If it does, then you know the issue is in fact software related (which it doesn't sound like it is). If it doesn't, then you have a hardware failure.
A corrupt sd cars gave me the same problem. Try re-formatting it.
Sent from my PC36100 using XDA App
I took it to Best Buy and they told me it's a sensor issue. My phone gets replaced so it's all good.
Thanks for all the suggestions. I tried them all before deciding it must be a hardware issue and going to BB.
I know this is a few months late, but I recently had a similar problem. I would click the camera icon and the screen would just go black and then f/c on me. I was running ICS roms, so I flashed to Decks GB rom, Mik 3.1 rom and had the same problem. So I figured it was a hardware problem.
I decided to open up my evo and take a look inside and found the camera housing was not seated completely. Pushed it back down and it has been working for days now
I guess it probably jarred loose when I dropped it or bumped it or something.
Thought I would share, because it was very frustrating for me, so I figured it might be bothering someone else.
Hello
I have been having some problems with the main camera on the A500. It has different tints to it. Sometimes the picture seems to be divided in 4 and all 4 squares have a different hue to them. Restoring to factory settings seem to take care of it for a while. Initially I thought it was "skype" that messed it up, but it is not.
I just restarted the tablet and the camera is giving me a yellow tint, with a clear horizontal stripe about 3/4 inch wide through the middle.
The tab has stock 3.2 on it.
I was wondering if anyone has experienced similar problems and if there was a solution to the problem.
Thank you
Well, I would think the problem seems to be some app/apps you have installed. Based on when you do a factory reset, it goes away.
I would just do another factory reset. Then verify it went away. Run it for a couple of days WITHOUT installing any apps. This will probably rule out a hardware issue.
Then install apps, 1 at a time. Use the camera, and look for issues.
Thanx. I will give that a try.
I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?
mobilebone said:
I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?
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So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.
Moscow Desire said:
So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.
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I thought it would be ok. But after restarting a few times, the camera colors are off. I'm going to root and install a custom 3.2 to make sure it is not the hardware.
Spasiba for all your help )
any news about this problems.
it seems that my iconia has the same problem- i never noticed it because i dont use the rear camera.
i sold it it today and the guy who bought has described something like what you folks are talking about
the strange thing is that i had done a clean boot before i sold it, and the buyer hasnt installed anything on it yet.
im waiting to hear back from him after he tries another clean boot.
anyone else have any ideas ?
I'm having the same problem. I don't use it much, but the camera was ok before. When I tried using it this weekend, it showed colored translucent squares on the sides. It is not a config problem, as there are no effects turned on. The front camera works 100%. I will post a sample when I get home.
If I change the "whites" config to Incandescent, it kind of solves the problem. Sometimes, the squares appear, but not for most the time.
I believe this is not a harware issue, unless that whites configuration is made with hardware (highly doubt it). I don't have Swift key, or Yahoo messenger, or any other apps that use the camera (other than Skype, but it was already installed when the camera worked).
Did anybody find a fix to this? It seems it is only a problem on stock 3.2.
Edit: not an exclusive 3.2 stock issue, it appears that custom roms have this problem as well.
I have the same issue after ICS ota upgrade...
Any ideas?
I haven't had the issue since the ICS upgrade. Only tested once or twice, but it is working properly.
What I did to partially fix it was changing the White Balance to "Incandescent".
Is anyone else experiencing problems with their front facing camera? I've only had my moto x pure for a month. Last week, the camera was malfunctioning and when the app froze, I restarted my phone and the front facing option button was not there anymore. I tried clearing the cache and disabling it, uninstalling the updates and using a different app but it's still not there. Can anyone help me with this problem?
Full wipe.
lafester said:
Full wipe.
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I did do a factory reset and it worked for a few hours but then it stopped working once again.
Then what apps did you install when it stopped working?
lafester said:
Then what apps did you install when it stopped working?
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I didn't install any new apps. I was using the rear facing camera for about 2 hours on and off and sometimes it would lag. After that, the camera app started to freeze up every time I opened it up. Then the front facing camera stopped working.
I just noticed my front camera no longer works. It has been a while but it didn't hit me that there was a problem. Cerberus is set to take a photo after two missed passwords and I did notice it was only taking pictures from the rear camera a few weeks ago. Open Camera app doesn't see the front camera either.
I did a factory reset and that didn't help. I also thought I used to be able to pick the storage location but that doesn't show up in the menu.
I am on a 1575 with the latest patch (February Security). I am rooted (systemless) but I am not sure that comes into play since the factory reset didn't fix it.
I have the moto extended warranty including damage but would like to definitely rule out software issues before going down that path.
I continued troubleshooting by installing AICP (I had been running stock), unrooting and also tried booting into android "safe mode" and the front camera still didn't work. I finally rolled back to 5.1.1 using the return to stock tool and the front camera still did not work. I am now believing that the problem is hardware related so I am sending it in to Moto for repairs. Interestingly their website would not process the repair (it said I was not in the US even though my address clearly said US) so I called and they processed it. I have the FedEx label from them and they said the turn around is around 5 days. Back to my HTC M8 for a week or so.
Moto emailed me today and said that my warranty is void because I unlocked my bootloader. I was under the impression that hardware issues would still be covered not to mention that I bought the moto extended warranty. It looks like this is my last moto.
Sent from my m8wl using Tapatalk
Ever since my update to 9.0.5 my camera hasn't been working, as well as phone has been blacking out, system freezing up, the LED Light turning to a sort of baby blue color until I force reboot it (this bug has been with my phone since my first boot upon a full charge from 0% after unpacking it). I have scoured the forums of here at XDA and official One Plus forums. All other people have similar camera bugs but those are features of the camera bugging out and easily fixed with a cache clearing. My issue is with the system itself, and no amount of clean (Very) flashes results in a fix. If I go into recovery, select all partitions and format those, even repeatedly has this annoying system bug persist. The camera does come back if I revert to 8.1 OTA and custom ROMs, but the security patches are too far behind for me to keep using them. I am posting here to find out if anyone has had this issue and successfully fixed it as it has been over 2 months since I received my OP5 but I cannot use it for any intensive task as it worsens the freezeups and reboots. Further I live in a remote Alaskan village and there isn't even a OP Center close to the state to send it in. No amount of stock flashing fixes it at all and I am about to curse Oneplus for not being able to push out a stable device.:crying: :edit: I forgot to add that the gyroscope no longer functions as well. Not even in the factory testing menu by entering *#808# in the dialer with the stock roms.
arcticphoenix said:
Ever since my update to 9.0.5 my camera hasn't been working, as well as phone has been blacking out, system freezing up, the LED Light turning to a sort of baby blue color until I force reboot it (this bug has been with my phone since my first boot upon a full charge from 0% after unpacking it). I have scoured the forums of here at XDA and official One Plus forums. All other people have similar camera bugs but those are features of the camera bugging out and easily fixed with a cache clearing. My issue is with the system itself, and no amount of clean (Very) flashes results in a fix. If I go into recovery, select all partitions and format those, even repeatedly has this annoying system bug persist. The camera does come back if I revert to 8.1 OTA and custom ROMs, but the security patches are too far behind for me to keep using them. I am posting here to find out if anyone has had this issue and successfully fixed it as it has been over 2 months since I received my OP5 but I cannot use it for any intensive task as it worsens the freezeups and reboots. Further I live in a remote Alaskan village and there isn't even a OP Center close to the state to send it in. No amount of stock flashing fixes it at all and I am about to curse Oneplus for not being able to push out a stable device.:crying: :edit: I forgot to add that the gyroscope no longer functions as well. Not even in the factory testing menu by entering *#808# in the dialer with the stock roms.
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It's more likely that you have an hardware issue according to your detailed description of the issue. Cause the gyroscope is also needed for proper camera functionality, camera app may crash.
strongst said:
It's more likely that you have an hardware issue according to your detailed description of the issue. Cause the gyroscope is also needed for proper camera functionality, camera app may crash.
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Yeah it is part hardware and part software. A couple of months ago I used the cracked unbrick tool found here at XDA and I regained most functionality which was lost after upgrading from 9.0.4 - 9.0.5, though I do still get system freeze ups and reboots. But that is from a faulty unit not any of the ROMs.
I apologize for reviving an old post so any mods may close this thread.
arcticphoenix said:
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I apologize for reviving an old post so any mods may close this thread.
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THREAD CLOSED on request of OP.