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So I had to unfortunate encounter of having to replace my new shiny tab because of an issue with the screen. However, I was told by the support tech that T-Mobile will roll out an update that will allow the device to be used as a fully functional phone around January. This is unconfirmed so far by official sources, but I thought it interesting nonetheless.
Cheers,
Robert
Hope it's true, it'll maybe encourage the other North American carriers to do the same.
For T-Mobile, it's probably cheaper than to have to writedown/restock all the returns as otherwise loyal T-Mobile customers are going to AT&T for Tabs, as well as not having to deal with all the failed flashes and the resulting "I don't know, it just stopped working" returns.
That will be lovely.
Seriously? I have 5 days left before I have to return my Tmo tab... I've been putting it off because really don't want to go AT&T...
Robert... I know you can't know for sure... but is your gut feeling that the support tech knew what he/she was talking about? How sure of it did they seem? eg any ambiguity on their part or did it seem like a done deal?
I'm on a few days left too. So tempted to return it for now and get a Nook to tide me over.
Would love phone functionality, but TMobile is doing my head in atm.
Rang them up earlier tonight to get my PAYG card sorted out (as can't update it online). With them wanting my social security number (don't have one) to my PIN number (never got one on a PAYG card), back to demanding my Social security number again (still don't have one), to them hanging up on me as I ask about phone functionality.
I'm at my wits end with Tmobile.
Guess it's going to end up being AT&T and flashed ROM I guess.
kg4mxz said:
So I had to unfortunate encounter of having to replace my new shiny tab because of an issue with the screen. However, I was told by the support tech that T-Mobile will roll out an update that will allow the device to be used as a fully functional phone around January. This is unconfirmed so far by official sources, but I thought it interesting nonetheless.
Cheers,
Robert
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Click to collapse
I was talking to T-Mo Tech Support last week about the built-in Qik application and asked him why we didn't have the phone capability. He told me that it would probably be added soon, but I didn't really believe him at the time, figuring he didn't really know what he was talking about. Now I'm beginning to wonder if I judged him too harshly. It will be interesting to see if they charge extra for it, or if it will be included in our current plan.
It wouldn't surprise me if they did. T-Moble usually takes much more of a global view towards their products than all the other US carriers do. I guess it makes sense since they're a European provider & based there.
I just ported my cell number last night from AT&T to Simple Mobile. I've had time to use both devices and running the AT&T Tab at over twice the cost per month just isn't worth it. I can buy a new Tab every year with the money I save!
If the rumor is true, then I'd expect to see a test rom leak out sometime soon.
xexes said:
Seriously? I have 5 days left before I have to return my Tmo tab... I've been putting it off because really don't want to go AT&T...
Robert... I know you can't know for sure... but is your gut feeling that the support tech knew what he/she was talking about? How sure of it did they seem? eg any ambiguity on their part or did it seem like a done deal?
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The support rep was incredibly knowledgable and is infact an xda member. He seemed fairly certain this change was going to be rolled out.
Heres my question. If they do roll out this update, are they going to unblock whatever it is they are blocking and allow us to use our sim from another phone, or are we going to have to update the data plan they sold us to another plan that has voice?
Sent from Jt's Samsung Galaxy Tab!!
jtc442 said:
Heres my question. If they do roll out this update, are they going to unblock whatever it is they are blocking and allow us to use our sim from another phone, or are we going to have to update the data plan they sold us to another plan that has voice?
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Even though thats more of a rhetorical question, I'd guess that yes, they'd eliminate the block.
Just because the Tab has a larger screen than the Vibrant doesn't meant its any more of a data hog.
rotohammer said:
Even though thats more of a rhetorical question, I'd guess that yes, they'd eliminate the block.
Just because the Tab has a larger screen than the Vibrant doesn't meant its any more of a data hog.
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I guess it will depend on how money hungry they are.
Well, I know AT&T will never officially update their device for this. God for bid they do anything to take customers away from the iphone or ipad!
jtc442 said:
Heres my question. If they do roll out this update, are they going to unblock whatever it is they are blocking and allow us to use our sim from another phone, or are we going to have to update the data plan they sold us to another plan that has voice?
Sent from Jt's Samsung Galaxy Tab!!
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I would imagine that you would have to upgrade the plan.
I had an issue a little while ago and had to call into customer service. While i was on the phone, I asked the lady that was helping me about the possible update, and she told me there would be no updates pushed out from tmobile for the galaxy tab, they would all come straight from samsung. She told me i needed to check samsungs website for updates. Fixing to call back. I always get a different answer every single time i call them. Im not saying what the rep told you isnt true, im just adding what they told me.
Sent from Jt's Samsung Galaxy Tab!!
She's probably talking about Kies updates. But that is still a carrier-specific update, tied to the model number of the device.
In other words, Samsung is just the distributor, T-Mobile will still be the final arbiter on the updates.
SO get this, you guys know i work for t-mobile. A higher up told us the current tmo tab is going to be end of life soon.. RIGHT AFTER IT LAUNCHED..Because ...get this...."4G" Tab is coming out very soon. Honestly i could care less because Verizon/Att/Sprint/Tmo are all lies. there is no Such thing as 4G right now in the US, but we have not yet been educated on this update
xspeed9190 said:
SO get this, you guys know i work for t-mobile. A higher up told us the current tmo tab is going to be end of life soon.. RIGHT AFTER IT LAUNCHED..Because ...get this...."4G" Tab is coming out very soon. Honestly i could care less because Verizon/Att/Sprint/Tmo are all lies. there is no Such thing as 4G right now in the US, but we have not yet been educated on this update
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Funny thing is, the current Tab IS 4G in terms of T-Mobile's marketing strategy, ie: Its already HSxPA capable, which is faster than other carriers 4G, hence the way they get away with marketing their Internet speeds as 4G, even though its not a new technology like Sprints.
rotohammer said:
Funny thing is, the current Tab IS 4G in terms of T-Mobile's marketing strategy, ie: Its already HSxPA capable, which is faster than other carriers 4G, hence the way they get away with marketing their Internet speeds as 4G, even though its not a new technology like Sprints.
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But , correct me if im wrong, past HSPA enabled devices where maxed at 7.2 mbps, now the new HSPA+ devices ie. G2, Mytouch 4G are said to reach speeds of 42 mbps. I had a network tech in the store the other day and he was telling me how we are all ready done a full 4G conversion but they are playing the waiting game with Att/Verizon. Just like Comcast and Verizon. one advertises one speed then the 1 up each other every other month or so.
I'm actually waiting on either a ROM hack or an official phone inclusion before I buy the Tab. I simply can't see forking over this much dough on something that I can't use 24/7 like my HD2.
Thanks, OP, for the thread. I was about to start my own
http://m.examiner.com/exSanFrancisco/pm_75809/contentdetail.htm?contentguid=WzckuLg6
Sent from my SPH-D700 using XDA App
I can accept that story or some other form it. I mean, it is out in Europe and has been for some time. And they have been dropping new phones with 2.2 for a while now. Why wouldn't these A-holes release it in the States. Can't imagine they have been testing the firmware for the past 7 months.
I have the epic and our update got delayed too. I knew it had something to do some bs like this but why would they delay the epic update because it already has sprint 4g in it. They could be upgrading their wimax to lte or coming out with the bidder screen model with the super amoled plus screen and they will launch that with froyo and leave ours in the dust. I guess we will find out on the 3rd of feb at sprints special event
Sent from my SPH-D700 using XDA App
I thought maybe Samsung was going to just skip 2.2 and release a 2.3 update because Samsung is already running 2.3 on their Nexus S.
I was actually going to buy an Epic tomorrow.
But, if this article is true, I am going to "devalue" Samsung and not buy their product.
[email protected] them if they are making existing customers suffer because of their greed.
Honestly, this is probably true. I know this sucks, but companies like this value their earnings more than their customers. Those of us who have been eagerly awaiting Froyo are in the minority, and they know that most of the people who own these devices couldn't care less about it.
This will probably be the last Samsung phone that I will ever buy, I'd rather give my money to a company which values their customers and provides customers with timely information regarding updates and the like.
This reminds me of the initial warnings about previous samsung devices and the lack of updates when the epic first came out. Although this is the best sprint phone I have owned to date I still wonder if I should have taken those warnings a little more seriously!
Yes I heard complaints in the past about Samsung's poor phone support but I still got the Epic. Mostly because my old phone (HTC Touch) died and it was going to cost $100 for a replacement (thanks lame Sprint insurance). So I just decided to get a new phone and compared to the Evo, the Epic seemed like the much better option. After experiencing Samsung's greed and lack of support for their existing products, I'm going back to HTC next go round.
Let's kill!
Agree. This most likely would've been the last Samsung phone I bought. This pretty much seals the deal.
Sent from my SPH-D700 using Tapatalk
For my next phone I'm going to do exactly what I did with this phone. Find out what the best phone is.. check the phones out.. and go with the one that is the best. Right now, even after the Evo 4G Shift was released, the Epic and other Galaxy S phones are still the best phone. I have friends with the Evo, Droid X, MyTouch.. and I can safely say that I have the best phone. Those phones have 2.2, but I wouldn't THINK about switching to them. Do I want 2.2? Of course. I have it now thanks to custom roms but of course it kinda aggravates me that there is no official release of 2.2 yet. But that is ok. If I had a choice between a laptop with a Intel i3 running Windows 7 and a Intel i7 running Windows Vista (or even XP), I would take the i7.
In my opinion, company tactics will forever aggravate us users. Throwing around other company names like HTC as the company that will be this "knight in shining armor" will only dissappoint you in the future. I have had 3 HTC phones previously and without a doubt, I can say that they are definitely not beyond screwing their customers over. Don't get me wrong, I'm not saying it is right, but I'm saying that it is not uncommon. The day that these companies become non-profit organizations is the day you will see them put customers first.. I'm not holding my breath.
HeXeD said:
For my next phone I'm going to do exactly what I did with this phone. Find out what the best phone is.. check the phones out.. and go with the one that is the best. Right now, even after the Evo 4G Shift was released, the Epic and other Galaxy S phones are still the best phone. I have friends with the Evo, Droid X, MyTouch.. and I can safely say that I have the best phone. Those phones have 2.2, but I wouldn't THINK about switching to them. Do I want 2.2? Of course. I have it now thanks to custom roms but of course it kinda aggravates me that there is no official release of 2.2 yet. But that is ok. If I had a choice between a laptop with a Intel i3 running Windows 7 and a Intel i7 running Windows Vista (or even XP), I would take the i7.
In my opinion, company tactics will forever aggravate us users. Throwing around other company names like HTC as the company that will be this "knight in shining armor" will only dissappoint you in the future. I have had 3 HTC phones previously and without a doubt, I can say that they are definitely not beyond screwing their customers over. Don't get me wrong, I'm not saying it is right, but I'm saying that it is not uncommon. The day that these companies become non-profit organizations is the day you will see them put customers first.. I'm not holding my breath.
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I couldn't have said this better. I had debated typing this up earlier but you beat me to it. Great minds think alike
JD
As Lee Corso would say, 'not so fast my friend.' Before I scooped my Epic, I had the HTC Touch (the original way old Vogue) and the ppc6700 (the silver brick) before that. I never had any issues with software other than crappy windows mobile but when it came to updates and/or support, I was happy. Hardware was on point as well. Samsung Galaxy has been a major disappointment for me having owner various Samsung products and knowing that their hardware is excellent. Still think the Epic is terrific. Just disappointed at all the troubles that customers have experienced across the entire Galaxy lineup.
JudasD said:
I couldn't have said this better. I had debated typing this up earlier but you beat me to it. Great minds think alike
JD
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This page has more detailed information on the T-Mobile leaked rumor:
...Trust me when I tell you, we had an update for the original G1, and HTC begged us not to. In 75% of the cases known to me in my [time] here and my [time] dealing with Android I will say that honestly most upgrade hold offs were the Manufacturer and NOT us as some believe. But we catch the flack.
I am tired. [redacted] I am up to here with Samsung. They pulled the same thing with the Behold 2 that I MYSELF had to clean up and caught wind over. The update to 2.1 update 1 is existant...
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If true, this shows how completely and utterly out of touch Samsung's executives are with reality.
First of all, the whole theory that a 2.2-Vibrant(non-4G) would "devalue" the 4G. EVEN IF the only difference between the old and new Vibrant were the front camera and 4G, how many users likely to notice or care about whether or not the current Vibrant has 2.2 would *honestly* choose to buy the old model instead of the new one, even if it were a $50 difference between the two? People who buy $50 phones or wait months to get an old model on closeout for "free" with 2-year contract aren't the people who buy phones like the Epic, Vibrant, and the rest of the Galaxy S family. People in "our" category might ******* about a $50 difference... but we'll pay it anyway, because we know that if we don't, we'll be miserable and regret it daily for the next year or two.
Ditto, for customers who already own a Vibrant. In the entire United f***ing States, there *might* be 10,000 Vibrant owners who'll dump one and buy a Vibrant4G at full retail just to get 4G and/or the front camera. And I'll bet that a hefty subset of that group are T-Mobile employees whose "full" cost (after employee discount) is roughly what the rest of us would pay for a subsidized phone with contract, anyway. Now, having satisfied that group... how many more existing Vibrant customers do they REALLY think they're going to get by withholding 2.2 from owners of older Vibrants? Especially considering the abundance of custom ROMs.
The rationale becomes even more absurd when you consider the case of withholding 2.2 from Epic4G owners. I'm sure if you combed America hard enough, you might find a few Epic4G owners who'd dump it, pay the ETF to Sprint, switch to T-Mobile, and buy a Vibrant4G... but scratch a bit deeper, and I'd bet a major body part that the overwhelming majority of THAT group consists of users who probably wanted to switch anyway, and the existence of the Vibrant4G was more of an enabling excuse and rationale than an actual *reason*.
Companies like Samsung just don't seem to "get it". Consumers might chuck a $25 mp3 player to buy a newer, cooler one in 4 months. Statistically NOBODY chucks an expensive pocket computer whose marginal replacement cost exceeds $400 for an incremental improvement 4-6 months down the line. The closest ANY phone has probably come to motivating early switching was the Evo, and that was basically because the Evo was roughly twice as good as the Hero in almost every meaningful way, and worse in basically none. Users MIGHT be induced to switch early for 10x faster data, twice the cpu speed, 50% more resolution on a screen nearly twice the size, and a lot more ram. Users are NOT going to casually switch because one has 2.2 and one is officially stuck at 2.1... they're just going to root, reflash, and promise their deity of choice that they'll never buy another Samsung phone again.
If anything, T-Mobile is the biggest loser, because if true, this means that Samsung is effectively doing its best to devalue T-Mobile's inventory of existing unsold Vibrants. Now, if T-Mobile charges $10/month more for 4G service, that might merit trying harder to induce otherwise-indifferent new purchasers to go with the 4G model instead of the old model... but if it's the same price per month for service, it's to T-Mobile's own advantage to all but encourage new customers who are indifferent between the two to go with the old one... it's one less phone for T-Mobile to write off as a loss and send to a spare parts warehouse to gather dust until it ends up in a landfill or gets dumped on a new penny-pinching customer who only cares that it's "free" with 2-year contract, and one fewer customer who'll start abusing youtube as a source of free in-car music on demand (soaking up lots of bandwidth in the process).
This is the kind of logic that leaves me wondering how some big corporations can even stay in business. I worked for one a couple of years ago where we were ordered to *immediately* dispose of a hundred or so old laptops -- at a cost of $250 apiece -- instead of keeping them piled on a few shelves in a storage room in case we came up with a good use for them someday (like using them as thin clients for call center operators... something we had, in fact, done before). The executive rationale? The accountants complained that they were "costing" us $5,000/month to store based on the square-foot value of the space they were taking up in the closet, and somebody's wet dream fantasies about the value of that space. The thing is, we were about ~15 employees in a warehouse-like facility almost a square city block in size that was 95% empty (built during the dotcom boom, then the company was stuck with it due to a glut of similar buildings nearby). So, we burned $25,000 in the name of emptying off a 4x6 foot steel shelving unit, basically to humor the delusional fantasies of a faceless borg more concerned with a checklist item than getting actual work done and bringing in revenue. Madness. Pure, faceless, bureaucratically-driven out of control insanity.
HeXeD said:
For my next phone I'm going to do exactly what I did with this phone. Find out what the best phone is.. check the phones out.. and go with the one that is the best. Right now, even after the Evo 4G Shift was released, the Epic and other Galaxy S phones are still the best phone. I have friends with the Evo, Droid X, MyTouch.. and I can safely say that I have the best phone. Those phones have 2.2, but I wouldn't THINK about switching to them. Do I want 2.2? Of course. I have it now thanks to custom roms but of course it kinda aggravates me that there is no official release of 2.2 yet. But that is ok. If I had a choice between a laptop with a Intel i3 running Windows 7 and a Intel i7 running Windows Vista (or even XP), I would take the i7.
In my opinion, company tactics will forever aggravate us users. Throwing around other company names like HTC as the company that will be this "knight in shining armor" will only dissappoint you in the future. I have had 3 HTC phones previously and without a doubt, I can say that they are definitely not beyond screwing their customers over. Don't get me wrong, I'm not saying it is right, but I'm saying that it is not uncommon. The day that these companies become non-profit organizations is the day you will see them put customers first.. I'm not holding my breath.
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I agree with you and I really love my Epic BUT.... I can't help wondering how much better the phone would be with the upgrade.
Also Im sure this has been posted but this is an interesting read rating carriers and manufacturers on their upgrade rate.
looks to be true. This is on the front page of yahoo news.
http://www.pcworld.com/article/216716/samsung_blocking_ota_update_on_tmobile.html
Also made it to Slashdot!
http://it.slashdot.org/story/11/01/13/2334213/Is-Samsung-Blocking-Updates-To-Froyo
And PC World:
http://www.pcworld.com/article/216716/samsung_blocking_ota_update_on_tmobile.html
I have a feeling some people at Samsung are having a very bad day indeed.
Nexus S reboot problem:
Google Nexus S, google's second handset is in the limelight for wrong reasons this time. Looks like, the nexus S handsets are randomly rebooting atleast once every 48 hours, usually during a voice call! Google has officially confirmed this bug in their support forum. All the handsets that has been updated to the latest version of gingerbread (Android 2.3.1/GRH78) are affected by this bug.
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User's post from Slashdot story:
The real reason they are stonewalling on the 2.2 update for Vibrant is this: When they released the 2.2 update for the Vibrant in Canada, the update worked fine for a week or two, and then like clockwork bricked a huge percentage of the phones that updated. And when I say bricked, I'm not being liberal with that word, after a week or so running the Samsung 2.2 update, the SD card would become corrupt, and recovery mode would be unable to format it. My wife and I both have Vibrants, and it happened to them both one day apart. Samsung has been silent on the matter. Not surprising they'd avoid moving sending the 2.2 update out to US Vibrant owners, and also not surprising that they're refusing to explain why. Bell at least is fixing them, but lots of people on the XDA forum are saying their "repaired" phones are bricking again in short order.
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Samsung's official response to CNET's query about the rumor:
Samsung Mobile does not comment on rumors or speculation. With regard to the Froyo update, we recently issued the following statement: "Samsung feels it is important to make the Android 2.2/Froyo upgrade available only after we feel that we can give the millions of U.S. Galaxy S owners a simple and reliable upgrade experience. Due to the complexity and unique functionality of each Galaxy S device, we are performing additional testing and are working to make the Android 2.2/Froyo upgrade available to all U.S. Galaxy S owners, including the Samsung Vibrant, as soon as possible.
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Just to add to this conversation --> Just got off a chat with Sprint and I kept asking them about Froyo for the Epic. Everytime I mentioned it, the Sprint rep would direct me to Samsung and it's their fault. I think they got mad that I kept asking and pushing the subject, that they said they could no longer help me on the chat and gave me Samsung's number to call.
Looking at Samsung's facebook account, there a bunch of people complaining about this issue. Hopefully all this pressure will make Samsung cave in. *crosses fingers*
I call bull****.
Having come from the Crackberry world, this sort of stuff happens all the time. A supposed "reliable source" will leak some sort of story, the fringe enthusiast sites get wind of it and generates chatter and it eventually gets picked up by a naive journalist with a lazy editor and it gets put up as "legit" news which then causes a feedback loop which causes the internet to explore.
The example that comes to mind is the OS 4.7.0.113 update for the Blackberry Storm 9530 on Verizon, a leaked OS that "reliable sources" claimed was going to be the next official update but wasn't. It made it to PC World as well:
http://www.pcworld.com/article/163056/blackberry_storm_to_get_firmware_update.html
And it was 100% bull****. So I wouldn't give this rumor much credence.
The explanation of not wanting to take the wind out of the sails of the Vibrant 4G is irrelevant to other Galaxy S models where there is no similar Osbourne effect - such as with the Epic 4G.
My guess is that the actual explanation is much more mundane. Given the problem with Froyo bricking Vibrants, I would bet dollars to donuts that Samsung got super gunshy and their slow approach to Froyo updates to smaller markets is nothing more than a widespread, low-risk beta test to make sure their code is up to snuff before risking releasing an unstable update to the larger, litigious American Galaxy S userbases.
I just got off the phone with a rep from ATT who followed up with a complaint I filed with the BBB.
This guy was a lot nicer then past CSR's that I've talked to in the past. He informed me that ATT is aware of all the problems that people have had with the Atrix and the Inspire, and that an update coming up Late April and EARLY MAY will directly address our upload speeds.
So looks like we'll probably get our update at the end of MAY. I should have known that ATT couldn't commit to a whole MONTH to get an update out. Ridiculous. Oh well, the longer I wait, the easier it will be for me to get out of this ETF if I decide to switch.
I don't want to believe it but I think its true.
s1mpd1ddy said:
I just got off the phone with a rep from ATT who followed up with a complaint I filed with the BBB.
This guy was a lot nicer then past CSR's that I've talked to in the past. He informed me that ATT is aware of all the problems that people have had with the Atrix and the Inspire, and that an update coming up Late April and EARLY MAY will directly address our upload speeds.
So looks like we'll probably get our update at the end of MAY. I should have known that ATT couldn't commit to a whole MONTH to get an update out. Ridiculous. Oh well, the longer I wait, the easier it will be for me to get out of this ETF if I decide to switch.
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You say end of April and early May, then say end of May........................which is it? Early May could be May 1st!
We also have applications out already for testing the next update with Motorola, and that will more than likely start this weekend, with the update going live next week sometime if the last update test was anything to go by. That update is rumoured to address upload speeds by turning on HSUPA.
Personally, I wouldn't trust anything coming from a rep. They are there to make you feel good, especially when it relates to a complaint.
CaelanT said:
You say end of April and early May, then say end of May........................which is it? Early May could be May 1st!
We also have applications out already for testing the next update with Motorola, and that will more than likely start this weekend, with the update going live next week sometime if the last update test was anything to go by. That update is rumoured to address upload speeds by turning on HSUPA.
Personally, I wouldn't trust anything coming from a rep. They are there to make you feel good, especially when it relates to a complaint.
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:werd:
thread starter seems to have confused himself.
End of April/Early May is only a week or 2........ which would coincide with the recent emails of testing new software update. I say this is good news!!
facetubespam said:
:werd:
thread starter seems to have confused himself.
End of April/Early May is only a week or 2........ which would coincide with the recent emails of testing new software update. I say this is good news!!
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Sorry guys, I should have clarified... The rep said beginning of May, but when I said end of May, I was inferring that ATT wasn't going to get us this update by the new timeline of early May, and that we would actually get it at the end of May because ATT would *probably* keep pushing back the update.
It's AT&T... the masters of stringing their customers along while they drag their feet.
I don't expect anything from them in April.
The SOAK tests haven't even been released yet, so there is no time for that testing to be completed and still make an end of April release date.
Considering the likely launch of the beta test of the upgrade, if there are no deal breaking new bugs introduced, they can release the update for everyone before end of April. But when implementing new stuff you never know if you introduced new bugs until you start testing it, so I guess that's why AT&T gave you a two week window for release.
This is of course assuming the update beta testers will get is related to the HSUPA.
I was just at our local corporate store on an unrelated issue. When I mentioned the HSUPA cap and my X10 has 4+ times the upload speed of the Atrix, he was completely thrown and didn't look like he even believed me. I didn't bother asking about the upgrade after that.
charlyee said:
I was just at our local corporate store on an unrelated issue. When I mentioned the HSUPA cap and my X10 has 4+ times the upload speed of the Atrix, he was completely thrown and didn't look like he even believed me. I didn't bother asking about the upgrade after that.
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you have to remember that:
A- he probably uses an Iphone
B- he is a salesperson
C- 90% of AT&T salespeople are cashiers, not salesman. Meaning, if someone wants an iphone its "cash or charge?." they wont bother trying to get to know Android
MarcMaiden said:
you have to remember that:
A- he probably uses an Iphone
B- he is a salesperson
C- 90% of AT&T salespeople are cashiers, not salesman. Meaning, if someone wants an iphone its "cash or charge?." they wont bother trying to get to know Android
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While they are certainly not what I would call Android savvy, almost every rep in our local store carries android phones surprisingly.
MarcMaiden said:
you have to remember that:
A- he probably uses an Iphone
B- he is a salesperson
C- 90% of AT&T salespeople are cashiers, not salesman. Meaning, if someone wants an iphone its "cash or charge?." they wont bother trying to get to know Android
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Well said. Sadly enough he carries the Inspire and I would think he would be aware of the data cap.
they can still make it by end of april..when they BETA tested 1.5.7 they still had less than a week release to general public..and this time it isnt a beta it's a pre-release so it would be a shorter turn-around
I have found the average ATT rep, whether store, corporate, or janitor, to be quite uninformed when it comes to "release dates" or "technical knowledge"...regardless of what phone they carry.
I wish people would stop believing **** until it actually happens. When the updates comes out, it comes out. I wish people would stop guessing and speculating on when it's going to be released. ATT sales reps generally don't know when the updates are coming out, the one guy I talked to didn't even know what rooting meant.
Patience is not taught at a young age anymore it seems.
rdubyah said:
I wish people would stop believing **** until it actually happens. When the updates comes out, it comes out. I wish people would stop guessing and speculating on when it's going to be released. ATT sales reps generally don't know when the updates are coming out, the one guy I talked to didn't even know what rooting meant.
Patience is not taught at a young age anymore it seems.
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I think they just need something to whine and cry about once we got speed they'll fall back on bootloader issue..Im not a att or motorola fanboy but I know crying in a unconnected forum wont change anything we ALL elected to stick with the phone despite having the chance to return it..and if you filed a BBB complaint they would have taken phone back after the 30days...so basically we all signed off on the treatment and agreed to endure by keeping the device
Amazing how someone will actually believe what a CSR on the phone says. They stick to the script, or make things up as they go based on the same rumors we all hear.
dandmcd said:
Amazing how someone will actually believe what a CSR on the phone says. They stick to the script, or make things up as they go based on the same rumors we all hear.
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Haha, quoted for truth! I was messing with a rep the one day at a local AT&T store asking him when Android 2.2* would be available for the Atrix, and he said later this year, most definitely, then I asked him when 4G will activated and he said 4G is already enabled, which obviously he is wrong on both counts.
I left the store after telling him that the Atrix already ships with 2.2 and he should read up on the products they sell. I don't know how the guy was able to keep his job.. I can take a **** that knows more about phones than that guy. Haha.
**For the hard headed... I KNOW WE HAVE ANDROID 2.2, I WAS OBVIOUSLY ****ING WITH THE SALES REP!
s1mpd1ddy said:
I just got off the phone with a rep from ATT who followed up with a complaint I filed with the BBB.
This guy was a lot nicer then past CSR's that I've talked to in the past. He informed me that ATT is aware of all the problems that people have had with the Atrix and the Inspire, and that an update coming up Late April and EARLY MAY will directly address our upload speeds.
So looks like we'll probably get our update at the end of MAY. I should have known that ATT couldn't commit to a whole MONTH to get an update out. Ridiculous. Oh well, the longer I wait, the easier it will be for me to get out of this ETF if I decide to switch.
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Is that exactly what he said.... basically word-for-word? "Late April and Early May"? Uuh... if that's the case, then i think it should be more like "late April AND early May"... and less the way you put it. Am i the only one that noticed the "and" in between april and may?
blaque72 said:
I think they just need something to whine and cry about once we got speed they'll fall back on bootloader issue..Im not a att or motorola fanboy but I know crying in a unconnected forum wont change anything we ALL elected to stick with the phone despite having the chance to return it..and if you filed a BBB complaint they would have taken phone back after the 30days...so basically we all signed off on the treatment and agreed to endure by keeping the device
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So I think you're directing this towards me, let me just explain my stance here..
Yeah I decided to keep the phone after my 30 day policy expired, my choice to do so or not.
My BBB complaint wasn't about "when I'm getting HSUPA" it was more on the constant lies, shadiness, and deceptive marketing practices that ATT employees were running by me. Most of them were uninformed, and a lot of them were very rude. The CSR that called me today was the nicest person I talked too on the phone. Other CSR's would say I'm lying, or I'm wrong when I accused of ATT crippling their phone (when in all actually ATT did, and admitted to it, not in those words). And almost every CSR rep would say I had the "wrong data plan" and that I would have to discontinue my unlimited data plan for a 4G tiered data plan to access higher download and upload speeds. Some even said I needed a new "sim" when I did have the new 4G sim already.
So the way I saw it, ATT was trying to pull more money out of me and crippling my data by making false claims.
And that was my BBB complaint in a nutshell. Sorry, when I deal with a business I'm paying $100 a month for, I'd expect their employees to be educated in their companies products and offerings. And if they don't know, then I'd expect them to find someone that does know, instead of pushing me towards other, more expensive services.
okay end /rant.
Can't wait till this bootloader is unlocked!
elementaldragon said:
Is that exactly what he said.... basically word-for-word? "Late April and Early May"? Uuh... if that's the case, then i think it should be more like "late April AND early May"... and less the way you put it. Am i the only one that noticed the "and" in between april and may?
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no. I meant Late April OR early may. Didn't mean to be confusing
It seems like there are threads on release dates for many countries except the U.S! So this thread is for people with any information on the release date in the states. =)
I hear ya, I'm am so ready to buy this phone... now if t-mobile usa would speed up the process a bit I could quit driving my wife crazy surfing for anything related to the GS2
What we need to do is to create an online group for wives of phone addict xda members who can't stop researching new devices and roms. Then, they'll spend all day on that forum and won't notice we're ignoring them. My wife just doesn't understand that I NEED this phone on T-Mobile.
I hope you guys get it soon... just like us up north here in canada... but as for tmob getting it... the current international version doesn't have AWS support so that may hold it up a tad for them... just like WIND here... hope that doesn't burst a bubble... and if you already knew that... sorry!
This guy will do T-Mobile 3G, cough cough, 4G? It's a plus device?
It's looking likely that T Mobile USA won't release the SGS2 until sometime in July. With the Sensation release looking likely for June 8th, they need time to maximize its sales before releasing another high end phone. I just don't know if I can wait. I might jump on the G2x or the Sensation.
I may have missed it, but is AT&T going to be getting this phone?
I keep hearing about tmobile but no AT&T talk. If not then i am going to be very very sad.
to my knowledge AT&T's bands are supported on the international version and as a result if carriers are smart and release the actual model and don't demand variants then you should be in the clear
clivo360 said:
It's looking likely that T Mobile USA won't release the SGS2 until sometime in July. With the Sensation release looking likely for June 8th, they need time to maximize its sales before releasing another high end phone. I just don't know if I can wait. I might jump on the G2x or the Sensation.
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That's really ****ty if they hold it off till July considering the rest of the world get's it in about a week or two.
I'm really hoping that information about its release date will come soon. If US carriers don't get it soon, I'm going to have to buy the international version.
lemonyellowblack said:
I'm really hoping that information about its release date will come soon. If US carriers don't get it soon, I'm going to have to buy the international version.
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Indeed. I'm ready for one, NOW, to use with T-Mobile. Group buy, perhaps?
It's not unlikely that all major US carriers (and some minor ones) will get variants of the SGS2, though the timing is very uncertain (there have been NO credible stories about precise targets, with the only semi-official statement indicating that Fall is most likely for its first appearance).
Balthazar B said:
It's not unlikely that all major US carriers (and some minor ones) will get variants of the SGS2, though the timing is very uncertain (there have been NO credible stories about precise targets, with the only semi-official statement indicating that Fall is most likely for its first appearance).
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I'm almost positive the SGSII will be available on all carriers it's just a matter of timing on the release just like it's predecessor =).
Well, a while ago from that leaked verizon "phone schedule" the SG SII was slated for sometimes in May. Now how long into may or if it gets released is the question. Right now I'm looking to upgrade to a smartphone and grandfather in.
So far Galaxy S 2 is looking pretty sweet and I want it
Plave Oci said:
Well, a while ago from that leaked verizon "phone schedule" the SG SII was slated for sometimes in May....
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wasn't that a 1st of April joke/hoax?
AT&T Infuse announced in Jan 2011 is about to be released sometime in MAY, and it is an AT&T exclusive (does not need to stand out by definition).
With the SGS2, the 4 majors would want to customize the phone to stand out from the others, so I would expect even longer delay between the announcement (March) and release.
And now we hear Sammy has SGS3 for the Fall.
kreoXDA said:
wasn't that a 1st of April joke/hoax?
AT&T Infuse announced in Jan 2011 is about to be released sometime in MAY, and it is an AT&T exclusive (does not need to stand out by definition).
With the SGS2, the 4 majors would want to customize the phone to stand out from the others, so I would expect even longer delay between the announcement (March) and release.
And now we hear Sammy has SGS3 for the Fall.
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Well so far, all the phones on that list have been released at about the right time :O, so not really sure if it's april fools joke. The list had specific dates for all the other phones except for instance bionic/galaxy s 2, where it said "May" for their releases.
I'm hoping for the may release so I can get grandfathered in with the Galaxy s 2 !!!!!! *crosses fingers**
I am starting to feel like the UK will have the SGS3 before the SGS2 will even be available in the US lol
efarley said:
I am starting to feel like the UK will have the SGS3 before the SGS2 will even be available in the US lol
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and that is exactly why I created that thread about SGS3, but people are just laughing there
http://forum.xda-developers.com/showthread.php?t=1049529
Since SGS2 may not even penetrate the market by the Fall of 2011, it is possible the US carriers will just skip SGS2 and go straight for SGS3.
I hope not because then we won't get the SGS2 this fall and will have to wait until February 2012 before the US carriers get around to destroying the device with useless and unwanted carrier changes and blotware and finally release the GS3 to NA that came out in the UK in September lol
I wish Samsung, HTC, Motorola and the other major players would just stand up to the US carriers and say "This device hits the market internationally in May you have until then to do what ever modifications you feel necessary and send the device to us to verify it meets our QA to ensure they don't cut corners to meet the deadline. If you don't have your modifications done by that time you have to release the device the way it was intended free of carrier modifications. If you don't comply with this then you won't get a flagship device that is required to meet your sales goal for the quarter and compete with other carriers that meet these requirements and have our flagship devices available"
How hard would that be, the carriers HAVE to have the newest flagship devices to complete in the high end market if the device manufactures would start throwing their weight around and refuse to release devices to the US market the carriers would have no choice but to back down. Sure that would mean an initial delay in the US for some devices while the carriers cry about not getting their way but eventually they would have no choice but to give in and then then the NA market not only gets all of our future devices in a reasonable time frame they aren't all ruined by the carriers petty attempt to stand out from each other. I don't know about anyone else but personally I would be willing to not have the SGS2 available if it meant I got the SGS3 when it was released in the UK free of carrier modifications and bloatware and that is ultimatly what this would come down to. The NA market misses a generation of top end devices but in return starting with the generation after that we don't have any more of this BS. I can suffer a little in the short term for a worth while long term reward. Plus I would bet money the smaller carriers who are trying to take a chunk out of the big guys market would love the chance to pick up flagship devices that the 3 major carriers missed out on because they wouldn't leave the device alone and just release it so it isn't like the devices would be totally unavailable you could still always get it from say Boost or T-Mobile who are more worried about customer satisfaction than adding bloatware and acting like a petty child who has to try and make his new toy "better" than the other kids or buy the international version and add it to a supported US network like many are doing with the SGS2
I read an article on Engadget yesterday about how T-mo is planning to roll out LTE in 2013 but that they also have lost just under a million customers in the last quarter. About 50% of the comments were people saying how much they love T-Mo, the other T-Mo haters explaining why they left or are leaving. One of the most common complaints I read was "lack of a decent phone line-up". Many pointed to Verizon as having the best Android line up, quality devices, best service, coverage blah blah blah. After reading this I realized something. The more devices a carrier releases in a short amount of time the quicker the devices become obsolete and left behind. Not just by the OEM and carrier, but the dev community as well. Case in point: A good friend of mine called me earlier in the month and was complaining about the bloatware on his new Droid Bionic. Another friend was complaining about his Droid X not working properly. Both of these friends wanted my help rooting and installing a custom ROM. When I pulled up the development page for both phones I was surprised at how quiet it was and how so few decent ROMS there were available. Eclipse and Liberty looked like the only two decent ones but both had not been updated in quite a while. The Droid X was a very popular phone, why so little support? Then I looked at my Vibrant running ICS Euphoria, remembered all of the ROMS & kernels I had flashed before that, Trigger, T.W. Bionix, Bi-Winning, Bullet, Tiger's Blood, Destroyer of Worlds, Overstock, the list goes on and on! There is still enthusiastic development for the Vibrant which by today's standards should be an obsolete device! Its still chugging along! I picked up the SGS2 on the "free phone day" and was pleasantly surprised to see several of the same people supporting that phone too, like Eugene, Roman, Whitehawkx. Wow!
So maybe a lack of selection is not always a bad thing? There seems to be a genuine "community" around T-Mo and that is a good thing. Just makes me wish more people would learn to root and tap into their phone's full potential instead of complaining and jumping ship because of "poor selection". I know we are in the minority, not many people care to root their devices or even know what that means, too bad they are missing out on a great community!
Jeffe5 said:
I read an article on Engadget yesterday about how T-mo is planning to roll out LTE in 2013 but that they also have lost just under a million customers in the last quarter. About 50% of the comments were people saying how much they love T-Mo, the other T-Mo haters explaining why they left or are leaving. One of the most common complaints I read was "lack of a decent phone line-up". Many pointed to Verizon as having the best Android line up, quality devices, best service, coverage blah blah blah. After reading this I realized something. The more devices a carrier releases in a short amount of time the quicker the devices become obsolete and left behind. Not just by the OEM and carrier, but the dev community as well. Case in point: A good friend of mine called me earlier in the month and was complaining about the bloatware on his new Droid Bionic. Another friend was complaining about his Droid X not working properly. Both of these friends wanted my help rooting and installing a custom ROM. When I pulled up the development page for both phones I was surprised at how quiet it was and how so few decent ROMS there were available. Eclipse and Liberty looked like the only two decent ones but both had not been updated in quite a while. The Droid X was a very popular phone, why so little support? Then I looked at my Vibrant running ICS Euphoria, remembered all of the ROMS & kernels I had flashed before that, Trigger, T.W. Bionix, Bi-Winning, Bullet, Tiger's Blood, Destroyer of Worlds, Overstock, the list goes on and on! There is still enthusiastic development for the Vibrant which by today's standards should be an obsolete device! Its still chugging along! I picked up the SGS2 on the "free phone day" and was pleasantly surprised to see several of the same people supporting that phone too, like Eugene, Roman, Whitehawkx. Wow!
So maybe a lack of selection is not always a bad thing? There seems to be a genuine "community" around T-Mo and that is a good thing. Just makes me wish more people would learn to root and tap into their phone's full potential instead of complaining and jumping ship because of "poor selection". I know we are in the minority, not many people care to root their devices or even know what that means, too bad they are missing out on a great community!
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You know. I agree. I have been looking at the new phones coming out and my fingers are itching to pick something else up. But instead of buying something new I picked up a second and third Vibrant. Mainly because I actually bricked my first one the other day. Got these other two cheap on Craigslist. Put Euphoria on it with KISS 2.2 on it and I actually have working GPS!
Going to send my bricked one into Josh at MobileTechVideos.com and have him jtag it to life again. Then I will have 3 of them. Add some new bezel because the two I got had some issues with them. Install the FFC on it and then sell them on Ebay or something for a small profit.
Well. I just want to THANK our awesome dev community and supporters. You are awesome! Not to mention those old Devs who have left the Vibrant but was a big part of the initial making the Vibrant one of the greatest phones out there.
Hello, I just wanted to say that I just recently bought my 1st smartphone, which is of course the Vibrant. Im really in love with this phone, Im just a little dissapointed that T-Mobile is not really giving support to the phone anymore (after Froyo), but like you said, I'm very happy that a lot of people is still paying attention to the phone, developing stuff.
T-Mo does have a ****ty phone selection. Top tier phones at T-Mo are what? Sensation loaded down with carrier iq, and ridiculously poor battery. And the SGSII, from Samsung, who has proven time and again that support for older phones is not worth their effort, and its just plain too big for the resolution. Sure it has great devs, but they can't add ppi. Not to mention it will never see an official ics release, so no matter how good the devs are, there will always be bugs. I'm about to give up on T-Mo myself...just can't bring myself to accept AT&T as my new overlord yet...
Damn you Swype!
T-mobile lost many customer is mostly younger people who want to go with Iphone 4s. This is why T mobile dont carry Iphone. The only thing I like T mobile is that they have a better price on service rate plan.Rest of the other cell phone provider dont have a better plan than t mobile have. Like I can call long distance any time any day and other provider have time limited are only after 7pm to 10pm. T Mobile do have crappy phone selection right now but their main popular phone is SGS2 they have sell more phone than other cell phone provider sell. T mobile will have a better phone selection there many new phone are coming this year. I bet you there will be alot of good phone by the end of 2012 before christmas they going to sell tons of new phone and good deal to buy.
the only reason im still on TMO is because of the cheap plans they have.
No way in hell would I go to ATT for the same plan but twice the money.
I do think about switching to Verizon or Sprint. Verizon seems to have quality phones, not just quantity of it.
xriderx66 said:
the only reason im still on TMO is because of the cheap plans they have.
No way in hell would I go to ATT for the same plan but twice the money.
I do think about switching to Verizon or Sprint. Verizon seems to have quality phones, not just quantity of it.
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I'll never own another CDMA phone if I can avoid it. Not to mention the ridiculous prices for Verizon plans, I don't care if they drop the GSX with hyper threading 24 core processor and a 3600mAh battery in a 1mm thick chassis with the Hubble telescope for a camera for $99 on two year contract tomorrow, I wouldn't switch to them. Sprint, maybe, but like I said, I would rather not ever own a cdma phone again.
Sent from my rough sketch of a Vibrant on a brick.