Hey guys I just got a replacement streak due to my my wifi not working. They said they would send me a new one and a packing material to send my broken one back but there no return info or packing info. Ive even check to see if they sent an email with the info and nothing. Should I keep my wifi broken phone or conact them and send it back? Oh and this my 3rd phone replacement.
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Crap-phone whorehouse have finally repaired my streak...Which they broke!!
May actually have it back in the next few days!!! W00t!!
How did they break it?
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they sent it off to be repaired as it was having connectivity issues and it came back smashed.
I have a Vibrant that was not purchased from T-mobile . It was brand new in the box. The phone is now having issues , (not from rooting etc...). Anyone have any luck getting a warranty exchange or do they look up your purchase records. T-mobile knows that I use the Vibrant.
Thanks
Call t mobile and they will have it on file as long as it's your name as the owner.when calling, choose the technical option and they will first ask if you trouble shooted then they'll send you another one.
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crazy25000 said:
Call t mobile and they will have it on file as long as it's your name as the owner.when calling, choose the technical option and they will first ask if you trouble shooted then they'll send you another one.
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I bought it from a third party not T-mobile , there will be no record.
ransome7 said:
I bought it from a third party not T-mobile , there will be no record.
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I see no reason why you simply cannot call T-Mobile and ask. The phone's factory warranty should be honored providing you can show proof of purchase, and that whomever you bought it from purchased it legitimately. Even though the factory warranty is covered by Samsung, T-Mobile is the go-to for warranty issues within the first year. They will have records of the initial purchase.
I bought my old cliq off of craigslist and tmobile replaced it twice. Try calling them, it cant hurt.
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Hey if that doesnt work call samsung. I did and they replaced and fix my phone twice with no problem. About a week turn around.
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ransome7 said:
I bought it from a third party not T-mobile , there will be no record.
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I bought my from Ebay and exchanged my no question asked. Just give a try first.
Once you start using the phone, it will register the imie number to your number. Just call them and don't mention anything about you buying from third party.
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mr2t32 said:
Once you start using the phone, it will register the imie number to your number. Just call them and don't mention anything about you buying from third party.
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I agree. You should definitely call and say it's your phone.
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I bought mine off cl and when I called I asked for tech support my replacement will be here fri it has been back ordered for 2 weeks
I bought mine from Amazon it was subsidized by Tmo and I have gotten a warranty replacement.
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If you had warranty from the beginning then they will replace it but if you didn't have warranty from the very beginning when you bought your phone they will not replace it
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Ok Great . Thanks for all the reply's. Calling them now...
will update post
jphilpot said:
If you had warranty from the beginning then they will replace it but if you didn't have warranty from the very beginning when you bought your phone they will not replace it
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I never had a warranty the phone comes with a one year warranty I thought
nomadrider123 said:
I never had a warranty the phone comes with a one year warranty I thought
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The phone has a 30 day in-store exchange policy (Radioshack)
And a 1 year Samsung Warrant
Just tried T-mobile , no Joy.. The rep couldn't find a phone on the account so no warranty replacement. Guess I will try Samsung tomorrow
I too have done it when I had tmobile acouple of months back. Once you have used the phone on your account it registers on the network so you will not have amy problems doing it.
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Have you used the phone at all on your account?
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mikel719 said:
Have you used the phone at all on your account?
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yes for a week
They should have record of it being used on the account then. Call tech support and have them go through the trouble shooting steps and if it fails to fix tour problem they should then issue you a warranty replacement.
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I need to get my streak replaced, as it does a hard reset every week (more or less).
However, when I enter my service tag in the "technical support" page in dell.co.uk (00-EU version), I get "Please ensure the service tag entered is valid."
What should I do?
How have others gotten their Streak replaced?
Call dell. It sounds like your streak isnt activated through them. Its not one of the beta units right?
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I seem to have the same problem. My streak's tag is not recognized either. Bought mine directly from Dell UK website.
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Bought directly from Dell yes, however via KickMobiles on eBay. but that shouldnt matter
Have you called dell support? Like I said it sounds like it isnt an activated unit. A call to dell should solve that issue. Probably will have to get a supervisor involved tho.
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Hey is there a way to find out what version of the streak I had?
I bought my second hand and already had 2.2 on it and it was unlocked. When I turn it on it has an O2 logo but when I go the dell website it says its a US phone.
The baseband is 319 US
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yasir_jan87 said:
Hey is there a way to find out what version of the streak I had?
I bought my second hand and already had 2.2 on it and it was unlocked. When I turn it on it has an O2 logo but when I go the dell website it says its a US phone.
The baseband is 319 US
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Anyone?
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Call Dell and give them the service tag to look up.
Sent from my Dell Streak
if it has to be really simple
I think you can call up the person you bought it from, and ask!
Not funny, but practically fast!
Does the service tag have that information? I doubt so..
^(If the assumption is wrong, please do let me know.)
care,
Sony.
Got it off ebay and now that I left the person a good feedback already he wont respond. I will check the service tag later cuz if I take of the battery cover phone will turn off.
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Service tag is found also in Settings, about and it should be listed there along info such as imei number etc.
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yasir_jan87 said:
Got it off ebay and now that I left the person a good feedback already he wont respond.
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Now now.. Dont be so negative before you try that!
Will just take a phone call! (worth the try, if you need the BB ASAP!)
I am really not sure about the Service tag info.
If you find, do let us know too.
care,
Sony.
yasir_jan87 said:
Got it off ebay and now that I left the person a good feedback already he wont respond. I will check the service tag later cuz if I take of the battery cover phone will turn off.
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why not just go to settings/about phone/status and second from bottom will be your service tag.
My streak was the victum of my poor grip... and thus it dropped to the ground and cracked the LCD. The LCD light comes on, but not usable.
If anyone needs a working Streak 5 (minus the LCD), for a nominal cost, give me a shout.
I also have the original car kit/mount and an extra travel charging kit/cable (NIB)
I could use it
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How much
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Scruffdog1978 said:
How much
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sent you an email
hey, pm me with an offer mate!
Never got your email
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guys... sending you a PM since it seems the email is not working.
I also have the Dell Original Car Dash/Windshield mount kit (MINT) and Dell original Travel charging kit (NIB) also
LivinOne said:
I also have the Dell Original Car Dash/Windshield mount kit (MINT) and Dell original Travel charging kit (NIB) also
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How much for car mount .?
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Everyone - Please PM me for price discussion.
Also, the preference is to sell the accessories to the buyer of the phone but I will consider splitting.
LivinOne said:
Everyone - Please PM me for price discussion.
Also, the preference is to sell the accessories to the buyer of the phone but I will consider splitting.
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did you actually send me a PM? because I did not receive anything
I sent several people PMs.
Everyone... email me at livinone .AT. gmail.com
LivinOne said:
I sent several people PMs.
Everyone... email me at livinone .AT. gmail.com
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thanks i'll provide this evening. it's weird i do not seem to receive any PMs.
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Can I ask what country you are in? Postage could be prohibitive. Ta