Related
I am not affiliated in any way...
Just thought it was a good deal...
I just order'd mine. Payed 2.85 for shipping thats it.
http://www.stealthguards.com/
IF YOU WANT TO SEE A REVIEW : http://www.youtube.com/watch?v=AlwepqVDSb0
awesome thanks, just bought one
i like that it coveres the entire face. give a review when you get it.
ordered two the other day. waiting for them to come
Great find.
Sent from my SCH-I500 using XDA App
Mylt1 said:
i like that it coveres the entire face. give a review when you get it.
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For sure... i hope they are good...even if they arent... it was only 2.85 hahahaha
These are terrible. They are not properly cut. Avoid.
I got one a while ago (posted in turn Fascinate accessories forum about it). I'm only using the back part for extra grip so far. Yeah, they're not cut the greatest, but it's really not that hard to pull the apart, just might need a tweezers or something. Anyway, for the price, you can't go wrong.
Sent from my SCH-I500 using XDA App
It wasn't bad for 2.85, but like they said, the back only covers the actual back and not the sides. The front was cut great but there was a defect in my front screen and it has lines running down the whole right side of the screen. Other than that it's awesome.
I really like mine, for less than $3.00 you can't go wrong. Read the instructions before you install though.
Sent from my Voodoo'd Fascinate using XDA App
I bought the Extreme Guard ($5 shipped from Amazon) before seeing this. It works very well. My only complaint is that while it covers the sides/edges they could've done a little better getting the cut-out to get the entire surface (it covers about 98% of the back but there are small gaps on the corners where the phone curves). Overall it was a solid deal as well. I can't comment on the screen protector's quality as I already had another one on that I like and haven't felt like swapping it out yet.
I can't post links yet but you shouldn't have a problem searching for it on Amazon
Fishy...
Anybody else getting the StealthGuards website complaining that cookies are not enabled, and a little how-to guide on enabling them in Internet Explorer?
First of all, Cookies work for me on other websites JUST fine in both Chrome and Firefox. No problems. So it seems like the Stealth Guards website wants me to be using IE. ...Like I said, it feels fishy. Maybe it's just a glitch on the site for tonight.
Regardless, I'm updating my copy of MalwareBytes(.org) and running a scan. Call me paranoid. Whatever. Oh. and they have the price for the Fascinate screen protector listed as "free" right now too.
*edit* it could be just b/c I wasn't logged in yet that it wouldn't allow me to "add to cart" but every legitimate website I've gone to in the past few years has simply asked me to sign-up/sign-in after clicking add to cart.
I saw a couple other forums where people said that the website felt shady as well. I guess I'll stick with my Invisible Shield. It may have cost a lot more, but I've already used the warranty once, and I used it once or twice on my old Cowon S9 player as well.
Hmmm about those cookies
I actually did experience the exact cookie issue your referring too, however it cleared itself up when went to the website directly and did not use the provided link to the item.
The issue occurred in FFox, Chrome and IE8 which is why I got a little suspicious, but as I said as soon as went the web home as it were, the issue was resolved.
DarkAgent said:
These are terrible. They are not properly cut. Avoid.
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Click to collapse
mine for my Fascinate was perfect, no different than the Zagg product bought two years ago for my LG enV Touch , which still looks new to this day
Have any of you received yours? I'm about to file a paypal claim. Over 2 weeks since I ordered.
I got mine. It took about a week and a half. It just comes in a regular envelope so make sure you don't throw it out with the junk mail.
Sent from my SCH-I500 using XDA App
redlinegts85 said:
Have any of you received yours? I'm about to file a paypal claim. Over 2 weeks since I ordered.
Click to expand...
Click to collapse
Dont do that bro.....they aren't fast..like mentioned it will come in a plain envelope, looks very much like generic junk mail....some people have tossed them I think without knowing it
Sent from my SCH-I500 using XDA App
Got mine...for 3 bucks i am impressed. Very similar to zagg.
Sent from my SCH-I500 using XDA App
Can you take these off and reapply or will that just mess them up?
Mine took around 2 weeks as well, as mentioned it will be in plain white envelope your "not to bad of a Zagg knockoffs" will be incognito appearing as junk mail. Although getting all the bubbles out on the battery cover is difficult (as other brands may be as well) I'm sure they will work out fine.
*side note*
Verizon sales new fascinate battery covers for about 5.00$ free shipping, I ordered 2 with government discount for 8.00 shipped. I'm coating one with spray on rubber insulation like used on grips for tools. To get a good no slip grip. 8.00 at Home Depot in a spray can in flat black.
Overall I have had a great experience with this phone. It is fast, has great hardware, and even had some faith in Samsung for Froyo fixing some of the problems I was having with it. However, when I arrived at school today I pulled my phone out my pocket to check my text messages, and low and behold my screen is shattered internally. My phone does not have 1 scratch on it and has been babied like crazy. This is completely unacceptable for a ~$600 device meant to be transported in pockets and such. I don't have TEP but I will be up at Sprint raising hell until either I walk out of there with a new Epic or Evo.
Has anyone else had this issue happen or have any luck with Sprint fixing it?
Obviously while in your pocket it was not "babied". Phones don't magically break without a reason.
Sent from my wrist watch calculator
styckx said:
Obviously while in your pocket it was not "babied". Phones don't magically break without a reason.
Sent from my wrist watch calculator
Click to expand...
Click to collapse
x2..not to raise any wild hairs, but you obviously bumped it up against something. Sprint will replace your screen, but for $35. And thats only if you purchased the Epic after they changed their insurance rules. If you don't have TEP and you bought the phone before that, I don't think there is anything Sprint will do for you. Someone correct me if I'm wrong.
Also, I worked in wireless sales for a little while..please don't believe you are going to walk into the store and just magically get swapped out for the Evo. You will get what you have, an Epic. The Epic is an overall better phone anyway, minus the amount of dev support.
Be polite when you go into the store, thats the best way to get someone to side with you.
For what's its worth for those who aren't MOD EDIT: LANGUAGE it was an obvious hardware defect as I take extremey good care of my s***. I got it replaced on the spot free of charge.
Flaming quote removed
I've been called worse, thanks for the compliment! ;D
Welcome to the forum, btw..you probably won't be here long!
What an ironic name you sport.
Congrats on your replacement, though, I guess not everyone's a cynic like us.
I think sprint honers the 1yr manufactures warrantee regardless if you have insurance or not. Just have to fall into that category of a defect or something.
I was voicing concerns over the build quality of the screen in my phone and asking if anyone else had similar experiences to find out if I am the only one this has ever happened too or if there are any known issues before going into the store. Instead people reply with smart ass emoticons . Pardon my frustration . And btw you guys must have a lot of faith in a company that mass produces millions of phones to not even consider the fact that maybe just maybe a sub standard panel was put into a phone. I take it none of you lived through the debacle that was the moment. So since no one else seems to have had any issues with a weak internal screen I shall let the thread die off.
dannyniceboy said:
I was voicing concerns over the build quality of the screen in my phone and asking if anyone else had similar experiences to find out if I am the only one this has ever happened too or if there are any known issues before going into the store. Instead people reply with smart ass emoticons . Pardon my frustration . And btw you guys must have a lot of faith in a company that mass produces millions of phones to not even consider the fact that maybe just maybe a sub standard panel was put into a phone. I take it none of you lived through the debacle that was the moment. So since no one else seems to have had any issues with a weak internal screen I shall let the thread die off.
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Click to collapse
I had 3 Moments. Nothing was wrong with the build quality of the Moment..I never had any problem with any of the 3 I owned.
Wow.. what a toolish way to go about things. My screen broke so I'm going to go yell at a sales person till I get a new one. No wonder our economy is so effed up. But cool story bro.
Sent from my SPH-D700 using XDA App
Kind of wish this had happened at my store, especially after the day I had today...
Sent from my SPH-D700 using XDA App
Yes not sitting idle while being sold a substandard piece of hardware designed and manufactured outside of the united states is what's wrong with the economy. I must be a scum bag
Edit:
Also the samsung moment has documented problems with gps, 3g lock ups, faultry graphic drivers etc... I guess I didn't. Drop my phone or d anything to b reak my screen it was in my ocket it was thoroughl lookd over and could not be attributed to negligence you people amaze me
dannyniceboi....
buy american! lol
I have seen this happen with other devices before. It's not always due to negligence.
Even if its not your fault your attitude is still out of line. If you look no one else is like.. oh yeah my screen did the same thing! You really think you should scold a company and a sales rep because they replaced your phone for free?
Sent from my SPH-D700 using XDA App
Who said anything about scloding. I was treated with phenomonal customer service and had no issues with sprint at all.
Felt great.
Discuss.
SComp23 said:
Felt great.
Discuss.
Click to expand...
Click to collapse
Discuss.
Yeah, OP you're the one that used it, you discuss! lol.
Any issues? People look at you weird?
ka24e said:
Yeah, OP you're the one that used it, you discuss! lol.
Any issues? People look at you weird?
Click to expand...
Click to collapse
Rofl
Sent from my SPH-D700 using xda premium
I used wallet at CVS Pharmacy today. Faster than a card. People behind me wanted my phone...sweet!
Sent from my Nexus S 4G
i tried to use it at circle k, and it denied me for some reason.
Sent from my Nexus S 4G using xda premium
Used at cvs
I used it at CVS twice already and I get all kinda questions. There is a website showing all kinda new phone coming out soon with the NFC chip. So it is only a matter of time that google puts wallet on them.
ka24e said:
Yeah, OP you're the one that used it, you discuss! lol.
Any issues? People look at you weird?
Click to expand...
Click to collapse
haha, good call.
No issues at all. I know not every pay station is like this, but when I tapped it with the phone, about 7 green lights lit up on the pay station, then I think my phone said "Payment Sent" or "Done" or something of that nature.
The cashier must have seen it happen before, or he must have had google wallet, because he watched me do it and said "just tap it there".
i get lots of weird looks but no one has said anything. its like people are amazed that not only is there other phones besides the iphone but that other phones can do thing the iphone cant
I always tell my cashiers after the payment has been made, "didn't know I could do that" and smile at them. ;-)
Sent from my Nexus S using XDA App
I used it at Tim Horton's the other day. I told the girl at the cash I was paying with PayPass then pulled out my phone, "Payment Sent", done. She gave me a look like "What are you doing, you can't do that" then the receipt when the receipt started printing she just looked shocked. But the best part of it all was when the lady behind me said "Oh is that the new iPhone? My husband has the old one so I', going to get him that one for his birthday." I'm like no its the Nexus S!! HAHAHAH
red_skittles said:
I used it at Tim Horton's the other day. I told the girl at the cash I was paying with PayPass then pulled out my phone, "Payment Sent", done. She gave me a look like "What are you doing, you can't do that" then the receipt when the receipt started printing she just looked shocked. But the best part of it all was when the lady behind me said "Oh is that the new iPhone? My husband has the old one so I', going to get him that one for his birthday." I'm like no its the Nexus S!! HAHAHAH
Click to expand...
Click to collapse
Hahaha that's funny. I like when people think of our phones as a "iPhone" especially when I have miui on my phone
Sent from my Nexus S 4G using xda premium
The best is when they think the nexus is an iphone then ask why can our "iphone" do things theirs cant. if they are one of those people who dont know much about different phones and OS i like to tell them they need to get an app called android hehe
i used it at mcdonalds yesterday for the first time
the casier girl was in uttered shock that i had used my phone to pay for an purchased haha
I used mine at Hess gas station I bought 2 Dutch Master Blunts Hawaiian punch a twix & toilet paper the people at the store where bugging I told them if you want this get Android not iPhone & the best part is you can get the nexus for free with 2 year contract or upgrade!
Sent from my Nexus S 4G using xda premium
i use google wallet at jamba juice often
I used it at CVS and the guy behind the counter wanted to see my phone. He thought I had a special case on. Felt cooler than the other side of the pillow.
Im in UK and cant do this
The best i can do it put my oyster card in my phones case, so it looks like im paying for my fare with my phone.
Quart of oil at 7_11, had to promise clerk I wasn't try to hack payment device
Sent from my Xoom using xda premium
I used it at McDonalds for the first time, lady was shocked I payed with my phone..she told a friend of hers to step up the game with his cell...lol..
Sent from my Nexus S 4G using XDA App
I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
Reamer09 said:
I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
Click to expand...
Click to collapse
Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
hoodratchandler said:
Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
Dannyada1988 said:
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
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It sucks that it happened to you too, but I'm glad I'm not the only one. I'll let support know and they'll probably ignore it, but we'll see. I don't plan on returning it unless I have issues, and I'm not seeing any yet.
Sent from my HTC One X
Reamer09 said:
Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
Click to expand...
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They will suggest you get a replacement. If you're happy with what you have then I suggest you keep it. You might get a replacement with a creaky back or more light bleed.
Sent from my Galaxy Nexus using xda app-developers app
I got two from walmart, both with something similar. One sticker on both looked like it was perforated, almost torn, while the other sides sticker was fine. Both from different Walmarts.
First one had dust under the screen so I returned it and got the other. It was fine otherwise. No issues so far with the second.
Sent from my Nexus 4 using xda app-developers app
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
Reamer09 said:
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
Click to expand...
Click to collapse
I expect you're right about the cause: bad packaging/packing. Bought mine on release day direct from Google and it came with broken seals. No problems so far...
Sent from my Nexus 10 using Tapatalk HD
My misses just got her HTC ONE for her upgrade as she likes mine.
She got the black one and i noticed they still have issues with the speaker grills not sitting right.
Love my phone and its been great ( performance wise and no issues technically ) and she likes hers, but I'd have thought by now they'd have ironed out these silly issues.
She hasn't noticed it and it's gone straight into a case so she isn't bothered, I'm just surprised about this.
They're only issues if you allow them to be issues. Seriously, it's only a issue if the grill is hanging off lol
Quality control is quality control. Don't get me wrong. I love HTC. But they should get their **** together if they want to be world beaters.
Sent from my GT-N7105 using Tapatalk 4
Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<
Theshawty said:
Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<
Click to expand...
Click to collapse
Errare humanum est, perseverare diabolicum. Something like that i think.
Sent from my HTC One using Tapatalk 4
I'm also on my third HTC one. This one seems to be holding up pretty well though. Top speaker problems on the first 2.
Sent from my HTC One using Tapatalk 2
entreh which
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
I just got my second One and it's in worse shape than the first One. The first was actually pretty good, build wise, I exchanged it for the camera issue. Now I have a phone with a couple of build issues and the camera issue is still there. I shouldn't have returned my first One
TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
Click to expand...
Click to collapse
There is no such thing as perfection, so it might be quite difficult for HTC to deliver.
Sent from my HTC One using XDA Premium 4 mobile app
TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
Click to expand...
Click to collapse
Although I do understand where you are coming from, people put these phones together. Unless the people are perfect, there's no way the phone is gonna be perfect.
TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.
Xperia23 said:
TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.
Click to expand...
Click to collapse
The one is designed and manufactured to be as thin as possible. On top of that they also implemented their 'zero gap' design. If you read some of the teardown threads, it's assembled in a way that allows zero room for error. Taking into account the fact that most people who receive a One that they consider to be perfect don't usually post about it at all, I'd say the actual defects of the one are a much smaller percentage than they appear to be on XDA.
Where HTC really impresses me is the fact that they seem to be 100% willing to warranty any device with any build quality issue. Obviously they should, after advertising a premium device with no gap and superior build quality to plastic phones. However, what major companies should do, and what they really do are not always the same. They can not promise you a perfect phone, but they are willing to replace it until you receive on that satisfies you.
Where they fail, is with that replacement device. Any mass produced product is going to have defects, and some will make it past quality control, this is inevitable. But devices going to customers who have already sent in devices due to build quality issues should have added levels of quality control, to ensure no one gets two bad phone. That would save them a lot of negative publicity.
AT&T HTC M7ul
Baad Newz's InsertCoin 3.4-2
Flar2's Bulletproof 6.2
Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
Sent from my HTC One using xda app-developers app
monkeypaws said:
Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
Sent from my HTC One using xda app-developers app
monkeypaws said:
That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
Sent from my HTC One using xda app-developers app
monkeypaws said:
Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
Sent from my HTC One using Tapatalk 4
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Im supposed to get mine today. Hopefully its acceptable enough for me to keep. Yeah I'd hate a different device also. There was a reason I chose this over sgs4.
Sent from my HTC One using xda app-developers app
Update: finally got my replacement in the mail. I'd have to say they really worked on getting me a zero gap device. Everything is aligned. No glue stocking out of the grills. No problems with the buttons. No gaps at all. Software is also running great. I was gonna call right away again if there were issues but I'm actually shocked they came through. Now to see how fast they can get 4.3 out.
Sent from my HTC One using xda app-developers app