Touchpal dialer not recognising phone numbers - G2 and Desire Z General

I have a couple of Contacts in my list whose phone numbers are not being recognised by Touchpal Dialer. Both are my telco's short-dial numbers for checking my credit balance or topping up my account (e.g. the numbers are like "*#1345#")
If there any reason why Touchpal Dial would refuse to recognise numbers in this format?

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Phone number format question

I've got all my phone numbers entered in the format +xxx-xxx-xxxx, but none of them correspond to caller ID phone numbers with only seem to be coming in xxx-xxxx. I currently live in Kuwait, but travel internationally, so having the area or country code on the phone number is somewhat important to keep track of where numbers belong.
I thought the caller ID number to address book mapping was working at one point in time, but I'm not sure.
Is this a Windows mobile 6 issue, or more likely an issue with Schaps ROM I'm running? Any pointers on where to start looking at getting the 7 digit caller ID number happy with a 10 digit number?
Also I've found xxx-xxx-xxxx doesn't work for dialing, I need to put a + sign in front of the number. That wouldn't be a huge problem except for when I try and sync my phonebook with my Gmail address book via a .csv file. When opened up by Excel it tries to perform math functions on a phone number no matter what I set the formatting to.

Prioritizing Called ID display for Multiple Contacts with Same Phone Number

I'm running 6.1 MR1 and sync my contacts with an Exchange Server.
I have a number of contacts that have the same office phone number, and I'm trying to figure out if there is some way to specify which contact info is displayed by Called ID when there is more than one person/entity with that phone number in my contacts.
For example, say I have individual contacts for the ABC Company, John Doe and Jane Smith. All three have the same work telephone number. When I get a call from that phone number, it could be John Doe, Jane Smith or anyone else at the ABC Company calling. Let's say that in this situation, my caller ID display always shows the incoming caller as John Doe. Is there any way to tell Windows to display the caller as the ABC Company information when it receives a call from this number instead.
I've embarrassed myself too many times thinking one person was calling when in fact it was someone else!!!
Thanks!
I've love to be able to do this too.
My problem is that I have a shared address book with all workers at my business with home as well as work numbers. My name and number are obviously in there. In a different book I have my wife's name and our home number. Whenever she calls, my name, as it's alphabetically before here, shows up first. I've tried putting a period or space before her first name hoping that it would move her up on the list, but it moves her down to the last spot of people with the same last name, and I can't change my name in the shared book.
If you're working off personal address books, I'd see if you can fudge the names so that the one you want to appear shows up alphabetically first. Then I think that's the one that gets grabbed with Caller ID
the other option. if you can edit your contacts. Would be to remove the work phone number from the individual contacts. That way it only shows for 'ABC' Company.
Thanks, Nec . . . I've removed the work numbers for the individuals as a half-baked work around. The problem is that some of them are favorite contacts (Spb Shell), so if I want to call them at work, I have to go through the directory instead of just using the picture shortcut.

Problem with dialing.

I use Outlook and have multiple numbers in various contacts and behind the phone number I sometimes add a persons name (222) 222-2222-Joe. With WM it can distinquish between the numbers and letters, and will just dial the number, but with Android, it replaces the letters for "Joe" with numbers and then tries to dial that long number. The result is that I get a message that tells me the number is not a valid number. I hate to have to go back thru 1200 contacts and remove all the names behind numbers to keep Android dialing properly. Anyone have an easy solution? Thanks

Outlook contacts

I'm probably the only one with this problem, but I have about 1300 contacts and multiple numbers with each contact. When I set up Outlook (2010) I would add a number to the contact (say using Pager as the number, and adding a persons name behind the number (111) 111-1111 Tom). This helps me to keep track of the different people with a company. When I had my HTC Fuze, I would voice dial over bluetooth with MS Voice Command and I could say call the "Company name on Pager" and I would get the person I intended to call that was listed. With this phone, instead of just dialing the numbers, it adds numerical value for the person's name to the number listed. Sorta of like (111) 111-1111 Tom would be (111) 111-1111866, (the 866 for Tom). Does anyone know of a work around for this other than me going into Outlook and deleting all the the names I have behind their corresponding phone numbers? Thanks.

Samsung dialer

I'm curious about the dialer behaviour. When I use the T9 dialer, I know a contact has several numbers. However, the dialer only gives me one number. Is that expected?
I found a very stupid work-around: I shuffled the order in which the numbers were stored. so I deleted all numbers so that the mobile number was first, and then the house/fax/work. Now the T9 only gives me the mobile number.
Do you guys have any suggestions? recommendations? tips or tricks?

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