When my phone is plugged into the charger, the screen becomes almost unusable. Very hard to scroll around, different letters get selected while trying to type. If i hold my finger still on the home screen, it jumps around like its having a seizure and wont stay still. Unplug the charger though, and everything works perfectly.
Was just wondering if anybody else finds it difficult to use the screen while charging, or if anyone notices any difference in screen sensitivity while charging?
I don't have your problem.
Neither have I encountered this problem
Seems like you have a faulty device. I suggest to go to a SE center and ask their opinion and maybe ask for another one
I just found an old charger and tried that, and no problems at all, so the issue is something to do with the charger im guessing. Weird....
my phone is connect to the PC and I am not having any problems, did you try charging it through a PC?
i encountered the same issue when charging with a nokia n900 charger.
while with PC charging it seems ok.
Not had that problem with whatever charger I use. I have used the in car, desktop and PC connections, also used an HTC and ZTE charger with no issues.
Have not experienced this problem.
Sent from my R800x using XDA Premium App
I had this problem and managed to fix it.
Mine had nothing to do with the charger though. Typing went crazy whenever i hit the space button or the p button. Pressing p would produce a 2-3 y's and pressing space would produce a , and 2 spaces.
I cant remember EXACTLY which fixed it but i can tell you what i did -
1) Installed a cache cleaner. Cachemate. (although i have recently switched to Android Assistant). Performed a power cache cleanse with Cache Mate.
2) Went to Titanium Backup and selected "Default Input" and "wiped Data".
However, here is the thing i THINK fixed the problem -
1) Went to market place and installed gingerbread keyboard and selected it as my default input.
Switching which keyboard you use i believe resets the touchpoint settings. I prefer Gingerbread Keyboard btw, use it as my default now.
Be careful when you wipe cache or data using titanium backup. I accept no responsibility for any misuse that causes your phone to function incorrectly
A lot of Android phones do this with incompatible chargers.
Happens to me when I keep my phone on a flat surface it goes all mumbo jumbo and I can't even unlock the screen properly
Sent from my R800i using XDA Premium App
Related
Hello all, im still having issues with my touchscreen being i guess mapped incorrectly or sometimes hardly working at all. The more i think about it the more i have to think it can be fixed and also i think about anything that could have happened to the phone b4 it started acting up and there was nothing, not a drop or hit. The only thing i can put on the same timeline is right after i installed lockbot is when it started acting up, is this by chance only or is there a chance lockbot modifies a file that could affect the touchscreen? Any help with this or even ideas would be great. Thanks, veritas
Ps...also after searching google for a few days i noticed a good bit of people posting that they had diff issues after installing a couple diff lockscreen apps, the only issue is that they are all only open post with zero responses to point in the right direction. Thanks
This happened to me too after installing lockbot.
I'm gonna try to reinstall the firmware and will get back with the result.
Currently it just comes and goes .. mostrly comes.. The bottom part of the screen doesn't work at all, and the sliding seems to work harder. Also, when I type a message in landscape, I press a key, and another one is actually shown to be pressed.
I also tryed different versions of lockbot, 1.8 and 1.13 before the touchscreen sarted to have problems, but when it actually happened, I had version 1.8 installed and it froze when I was using it.
Just reinstalled originial firmware, and problem didn't go away.. this is starting to get serious..
i seriously doubt it's related to lockbot. many people use it with no issue.
yeah.. lockbot might have been a coincidence.. I realized that I was using a different charger (not the original one) when using the phone when this problem appeared, and this seems to be consistent with the problem.
Actually I was charging the phone from the usb port of the computer, using also an USB extender.
I'll take the phone to waranty .. I tryed removing the battery and not using it for a day, leaving it to use up all the battery.. no success.
I think that there may be some wild static running through the phone from when I charged it off the usb.
If I play with the phone a lot now, sometimes the bottom part works bot not the top part.. and sometimes, I can press something on the screen just by hovering the thumb over it.
I'm getting the same problem! I press at the bottom of the screen and it selects something in the middle or nothing at all and at the home screen I won't even touch the scrren just hover my thumb over and the screen responds like its trying to go to the next screen but then gets stuck in the middle.
I called t mobile and they said to soft reset or hard reset, did both and no fix.
-------------------------------------
Sent via the XDA Tapatalk App
It's definetly a hardware issue.. it's sad that these touchscreens are so sensitive to the charging currents..
I would have imagined that they would have added some protection for this ..
btw, it's not just a htc hero problem, the web is full with all types of touchscreen phones being afected when using non original charger.
Paticakeman said:
I'm getting the same problem! I press at the bottom of the screen and it selects something in the middle or nothing at all and at the home screen I won't even touch the scrren just hover my thumb over and the screen responds like its trying to go to the next screen but then gets stuck in the middle.
I called t mobile and they said to soft reset or hard reset, did both and no fix.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
That's ALL T-Mobile knows how to do. Reboot your phone or reset your phone. If that doesn't work, they tell you its broke. Anyone could do that job.
alex_g_cl said:
It's definetly a hardware issue.. it's sad that these touchscreens are so sensitive to the charging currents..
I would have imagined that they would have added some protection for this ..
btw, it's not just a htc hero problem, the web is full with all types of touchscreen phones being afected when using non original charger.
Click to expand...
Click to collapse
ANY phone gets affected when using a different charger. People don't stop and look at the voltage of the new charger and leave their phone on it for 10 hours even though it's charged.
You can't protect from stupidity. Not saying any of YOU are stupid, but seriously, don't give your phone 100 volts when its made to receive 12.
I quess that ppl that use non-original chargers would read the voltage output..
Like I said above.. I just used the usb port from the computer to charge, if this is wrong, maibe they should have disabled it
It's definetly a hardware issue.. it's sad that these touchscreens are so sensitive to the charging currents..
I would have imagined that they would have added some protection for this ..
btw, it's not just a htc hero problem, the web is full with all types of touchscreen phones being afected when using non original charger.
Click to expand...
Click to collapse
I was saying here that other parts of the phone are just fine.. if there is a problem with the charger, why doesn't the whole thing brake.
Hello all. Sorry to post about this, but I see it's a somewhat common issue with some other 'Droids and figured I'd toss this in here to see if anyone else has had any issues.
Basically, whenever a USB cable is plugged into my computer and the phone, the screen stops responding properly. I've heard this could be a kernel issue?
Any suggestions?
not sure, its it fully unresponsive? I have minor issues with it not working for time to time but it will come around. This is both on and off USB. I just wiped everything and reinstalled super clean 1.0 and that fixed it, I also installed only apps I need and none are on SD as I think SD is not so responsive in this leak. My gallery app takes forever to load and I have a class 6 SD card.
I'm using RubikS' ROm of Froyo and just pluged my phone into my computer and the gui and all touch elements are working without issue. What version of Froyo are you using?
LightningXCE said:
Hello all. Sorry to post about this, but I see it's a somewhat common issue with some other 'Droids and figured I'd toss this in here to see if anyone else has had any issues.
Basically, whenever a USB cable is plugged into my computer and the phone, the screen stops responding properly. I've heard this could be a kernel issue?
Any suggestions?
Click to expand...
Click to collapse
I notice this when I'm charging the phone, I just avoid having to use it while it's plugged in.
I have my phone pluged in at work to my laptop all the time and have never seen an issue with the touch screen.
Not all USB power connections are the same
I have the USB provided with my fascinate. In addition, I have a cheap power only mini-USB connector. When I use the latter, on any ROM, I find the touch screen to be non responsive. When I use the stock power it works. Just a FYI, so please check your power cord first.
I'm using the stock cable that came with my phone (of which I picked up this last Saturday).
Right now, I'm running the Blackhole ROM, it happens quite often, but there are a few instances where the touchscreen does work fine. It seems to happen mostly whenever the screen goes to sleep and requires an unlock.
I don't think it could be the Blackhole rom, as it would have been more widely reported... could it be? I have absolutely no issues otherwise with it (Except pressing the redial button crashes the dialer and hitting "Setup Wizard" in the options causes an exception/FC)
this has always happened to me, i think its just an electric interference from the charger to the screen. a better cable might fix the problem but i'm not positive on that, just conjecture
Don't use 3rd party chargers/ cables, this is a known issue to messing up the touchscreen. Also hold your phone while you use it, you need to do this because it seems to ground the phone and make it responsive. I have tested this on a few phones and they do not like it when you touch the screen while you are not holding it.
Anyone has this problem? When I put my finger on the touchscreen, screen moves up and down like crazy. It gets worse when I move my finger to the side of the screen.
I tried different roms, different kernels, nothing fix this.
Only when using the touchsentivity app and changing the value to any value and clicking apply makes this behaviour disappear for a moment.... after locking the phone and awake it, same thing happens again.
It drives me crazy because I always put my finger on the screen when reading something.. or in some apps or games when I need my finger stay on the screen it gets annoying. .
VIDEO
http://www.youtube.com/watch?v=dMffYq8styM
This isn't normal. If you can't solve this problem with a factory reset, get your phone exchanged or repaired.
Sent from my Desire HD using XDA App
That's what my HD2 used to do. Couldn't type anything on it to save my life. Think I'm gonna have to check my SG2 now I've seen your vid.
Thats probably because the custom kernel your using has a different value for it and the app is setting up 5, try it with a stock kernel and perform a factory reset and see if the issue still occurs w/o changing the TSP value.
I got the same problem. I do that sometimes too.. scrolling up and read while holding my finger down, it just jitters or something.
You're not the only one, but not sure how widespread this problem is or if it is normal or not..
Mine is also jerking when holding the finger out at the edge lol, looks retarded
Sent from my GT-I9100 using Tapatalk
Interesting...so if I disable the touchscreen fix the problem goes away. If I reinstall it, no matter what the settings are, I get the jittering effect at the very corner of the screen.
Tri3Dent said:
I got the same problem. I do that sometimes too.. scrolling up and read while holding my finger down, it just jitters or something.
You're not the only one, but not sure how widespread this problem is or if it is normal or not..
Click to expand...
Click to collapse
Yep I got same problem, when reading and holding down on the screen it does the same.
On Litening Rom 1.5 cant remember if it happened on stock rom though
I get this too, my SGS did it as well.
I tried this multiple times on the edge and it does not jitter at least on the phone that I have.
Mine did this when it was plugged into the mains (using a non-samsung) charger. Does not do it when plugged in via USB or on battery.
Is yours plugged in?
So some have it, some not?
I always had this thing, since KE1.. now on KG5. Stock kernel, custom kernel, rooted or not rooted doesn't matter.
Also, it has nothing to do with the touchsentivity app. The app even fixes it temporary when applying a new value, but it re-appears when locking-awaking the phone. (I tried to enable the service option on the app, so it will apply the value everytime I awake the phone, but this does not work)
I just tried it when plugged in in the changer, it seems to do the opposite... when plugged in I don't have this effect anymore. Once plugged out it starts again.
I also have SGS1.. this does not happen.
gusoldier said:
So some have it, some not?
I always had this thing, since KE1.. now on KG5. Stock kernel, custom kernel, rooted or not rooted doesn't matter.
Also, it has nothing to do with the touchsentivity app. The app even fixes it temporary when applying a new value, but it re-appears when locking-awaking the phone. (I tried to enable the service option on the app, so it will apply the value everytime I awake the phone, but this does not work)
I just tried it when plugged in in the changer, it seems to do the opposite... when plugged in I don't have this effect anymore. Once plugged out it starts again.
I also have SGS1.. this does not happen.
Click to expand...
Click to collapse
So how has this worked out for you? I have this too but just a little bit less. It also stops for me when plugged in. I wen't back to the store with it but saw that the shop model had the problem too so I decided to not return it. How about you?
I checked and it appers that i have i too. Didnt notice it till now.
It is occuring only on the left side when holding my finger.
I did not notice it too...and yes, mine is "Jerky" too...
Mine is fine, so looks faulty to me.
Sent from my GT-I9100 using Tapatalk
weird left side
I have to say this happens to me too but only when at the VERY edge of the screen,on the left.
There is something very weird about the left side of the phone.
1. the touch issue
2. the yellow tint
3. the glass is more raised than the right side(check it out) its like there is less bezel showing on the lower left part of the phone than the right side. I've checked 3 s2s and they all had it.
I have this all over the screen but not as bad as on the left side. Could someone install note everything and make a paint note with the smallest brush. Then try to make some straight lines (without the phone being connected to the a/c). Draw them really slowly from the left to the right. Mine usually jumps 1 pixel up and/or down and is a bit wavy (which isn't normal for touchscreen phones cause I tried the same thing on my friend's optimus 2x and the lines where as straight as could be). Maybe if you guys make a screenshot (home button+lock button) we could compare them and see if there is really a problem with specific phones or with the Galaxy line in general.
This was something I noticed when I first got the phone, if I kept my finger on while browsing, it would "shake" and be extremely annoying. Same thing happens when you hold an application in the left corner of the screen.
If my phone is charging, the problem is gone! It's smooth, and doesn't "shake".
Soon as the charger is removed problem is back
Going to return this tomorrow and see if they'll exchange it.
Just another 'my phone is red, yellow screen thread'. Does it affect your day to day usage? If it does,i too is concerned.if not, then what's the point in looking for non measure issues? This issue was up like 4 months ago and now, back. Y'all just return your phones and close annoying threads.
Sent from my GT-I9100 using xda premium
I really like my LG E900 phone. I bought it for AT&T in the USA unlocked on Amazon. Installed Mango recently with all the firmware upodates and until today been having a lot of fun with my phone!
All of a sudden today, the touch screen seems un-responsive. The touch screen works intermitently. It starts to work then stops again. I have tried resetting the phone (have to pull battery). I wasn't doing anything when I this happended. I recently installed Tango and Livestrong mobile app, otherwise phone was flawless.
1. Is my touch screen broken?
2. Does anyone have a clue. I thought maybe the phone is running apps in backround but I can't seem to find the problem. The battery seems to drain also.
3. The phone does become operation for minutes at a time but then goes bad.
I wanted to add that the screen is also very slow at first then starts to respond normally. Almost seems to something happening in the backround. As of now, the screen is still not responding. If I continue to play with the screen, sometimes the screen starts to respond, but slowly.
thanks for help!!
In your position, I would try to:
1. Use the guaranty (if it's still active) and take it to a local service
2. Flash a different rom/firmware with all the latest updates inside and see what happens.
3. Buy a new e900...they cost less than ever nowadays...(almost 180€-190€ without a contract...)
You have got to be kidding me, the exact same thing is happening to me, and for 2 days now. I'm unbranded (I believe) on Vodafone Spain. The entire phone has become unresponsive. Drops nearly every call, has rebooted about 50 times in the last 24h.
fUnny thing is, it doesn't ever reboot when I'm actively using it, just during lock screen.
cOuld you further develop your symptoms just in case we have the same issue? Thnx
Sent from my LG-E900 using XDA Windows Phone 7 App
More Detail about the LG E900 WP7 Lock Screen issue
OK. SO here are the symptoms-
- Whenever I enter the lock screen, the touch is screen does not respond. TO be clear the touch screen senses I am touching the screen but the lock screen doesn't move when swipe.
Ater some research you can find the SAME EXACT error on HTC Surrround Samsung Focus. here's the youtube video. exactly as it appears except time to unlock takes about 2:30 (2 minutes 30 seconds) on my LG
http://www.youtube.com/watch?v=t3QABdcTINc
So here is what happens and what I do
1. Again entering the lock screen, and attempting to unlock the touch doesn't reposnd to any swipes.
2. You continue to swipe and occasionaly hit the physical buttons. This keeps the lock screen on. You have to keep swiping for about 2:30. After 2:30, the touch screen just seems to respond.
3. After the touch screen responds. Nothing out of the ordinary. When I tried using IE, it seemed that IE didn't work as well. Pinch to zoom, swipes not as good. Also portions of the screen are not as responsive.
So maybe start looking for a replacement.
I've tried
- restoring previous OS and files. No change.
- Hard and factory reset. No change.
- changing the brightness setting (AUTO, low) no change
The only thing that I haven't done is upgrade/downgrade the firmware. I think that may help but not clear on what to do.
Are you using the correct charger?
I have an HP Touchpad that has a high output microUSB charger for rapid charging of the Touchpad's battery. Although it hasn't (yet?) given my e900h any troubles, I did read at least one report of a guy's Samsung phone reacting poorly with symptoms similar to yours after using the Touchpad's higher output charger.
I am using a third party USB charger. Not a high power one, but an inexpensive one from monoprice. Ok, I will try.
Sent from my LG-E900 using XDA Windows Phone 7 App
Some people have reported errors and crazy system behavior when using third party chargers...
Still no luck. Using stock charger now. Will wait to see if any improvements. Thanks everyone.
Sent from my LG-E900 using XDA Windows Phone 7 App
Muvolt said:
Some people have reported errors and crazy system behavior when using third party chargers...
Click to expand...
Click to collapse
I was one of them. This behaviour would occur with the charger connected.
I get the feeling the problem the OP and I are facing is also related to chargers, but no longer when they are connected. Charging makes no difference for me, the phone is still reacting very strange.
More Info on failiong touch screen
So
Here are more precise deets
- Whenever the backlight is turned off, the touch screen becomes non-responsive
- The touch screen notices touch but not swiping.
- in order to get the touch screen to respond you must continue touch the screen for 00:02:30 (2 minutes, 3 sec).
- the touch screen will usuallly start to respond to swipes but only a single axis (e.g. vertical or horizontal)
- after 2:30 the touch screen responds like everything is ok.
- the goal is to make sure the screen backlight stays on until the for 2:30. In some lock screen cases, you can issue a voice command, camera etc which effectly keeps the phone one (i.e backlight on) for longer without having to continuously touch.
- issues came after tangoi install and livestrong install.
- wonder if tango did something to lock screen
- also tried changing lock screen wallpaper - no changes
- when installing microsoft insider app, I tried using the wallpapers, but the apps crashes. Changing wall paper using default app works
- using default charger no changes
- received the latest update (fixed voicemail and outlook issues) - no change
I haven't been able to retore/flash NODO. That is probably what I need to do.
same problem here, new phone, original recharger and touchscreen of my optimus goes sometimes frenzy...the frequency of strange behavior raises when I fully recharge battery
i found a video on youtube, but yet i cannot send urls, because i'm new user here, u can find it if u search "problema telefono"
any1 have some solution, pls? or did u try to send the phone back to LG service?
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Question
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Hi Salvy,
Did you flash a mod or another kernel?
It's a very common problem with the Nexus 4. I've been using paranoid android pie for 6 months to work around the issue. I can confirm that it is a hardware issue and not a software problem. A quick Google search can tell you that.
Sent from my Nexus 4 using xda app-developers app
Got the same damn problem. I would normally use a smart phone for at least 18 months but the Nexus 4 only lasted 14 months. I was hoping to use it till the Nexus 6 came out but after sending it off to be fixed, using a dumb phone for 10 days and the phone came back with the same problem, I had to go buy a Nexus 5
My soft keys work in portrait but not in landscape. I enabled the 'show touches' option in developer mode and I can see the lower 4mm of the screen isn't registering any touch. Do a quick search on Google and you'll find there are loads of people out there with the same problem. The only solution is to change the screen and I haven't seen anyone manage to get it changed under warranty . I have sent it back and expect them to fleece me off £100 for a new screen.
Disappointed with the quality of the N4 but I had no choice but to get the N5 even though it is also by LG cause once you go Vanilla, you cant go back
Sent from my Nexus 5 using xda app-developers app
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
avismiles said:
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
Click to expand...
Click to collapse
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
I found a solution somehwere on the internet!!
I had this problem for the last day this is the solution.
Download the application: GMD Auto Hide Soft Keys ★ root
Use it, toy with it and restart your phone. And it just works.
This worked with unrooted phones aswell, as the solution said. I don't know.
Your welcome!
cnkapadia said:
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
Click to expand...
Click to collapse
I paid Rs 4700 which includes service charge, taxes etc in addition to the cost of the screen+ digitiser. The guys at service center dont have separate screen and digitiser but just both of them as single replacement. I just hoped that they could have better service centers and support, but you cant help.
Using `wm` command on phone via ADB shell to add an blank border on screen
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
I used virtual buttons for awhile, but in the end, discovered a way to do it without rooting, so long as you have the `adb` command line tool installed for development, and don't restart your phone that often:
From a command-line termal:
```
# Log into a device connected via USB.
# (Look for a tutorial on using adb, as it need some config on the phone)
adb shell
# Change the screen "overscan" using the window manager tool on the phone:
wm overscan 0,0,0,80
```
The trick is that, overscan essentially adds a buffer (black bar) on any side of the screen for positive numbers. (the screen extends "offscreen" for negative ones.) `wm --help` will show you that the accepted format of overscan is:
```
wm overscan [reset | LEFT,TOP,RIGHT,BOTTOM]
```
ie. you can either reset it to default, or set any border. In my case, I set the bottom border to 80 pixels, and that was enough to avoid the non-responsive section of the touch screen.
Of course, I assume this reset on reboot, but haven't tried yet. If it does, I'm sure someone can figure out a clever way to make it persist
Anyhow, hopefully this helps!
Found the issue and got it fixed
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
faizalit said:
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
Click to expand...
Click to collapse
Yes,it could be a microusb,i was in a hurry two day's ago and took one problematic microusb cable,when i put it to charge touchscreen has gone mad,it was ghost touches,slow respond,all until i turned it off,then after reboot my softkeys stopped to work,it was such for a whole day,i tried to remove batt and discharge pressing power button for 1 minute but nothing,cleared cache,uninstall app,but nothing...so i discharged it completely,took hairdryer and heated it for 45sec,and then charged overnight. In the morning soft keys worked....
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Appreciation
unmateria said:
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Click to expand...
Click to collapse
I have recently traded my NEXUS 4 and now own a Grand X Max Plus. Thank you for your help.
found solution in Chroma ROM
Hi Guys, was using CM 13 Android M, Soft keys stopped working. Tried flashed with multiple CM 13 nightly. No luck. Finally installed Chroma ROM. Over there keys are working fine.
I experienced this issue tonight and was able to fix it quickly.
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Issue:
-Softkeys not working when located on the side of the screen closest to the charging port. Softkeys would work when the screen was rotated such that the softkeys were located on the side of the screen closest to the headphone jack.
Device:
-Nexus 4 running 5.1.1
Conditions:
-Battery was 85%-90% charged
What fixed the issue:
-Plugged the phone into a USB charger. I did not use a Nexus charger; I used a random LG charger I had laying around.
-Pressed and held the power button for 30 seconds. The phone powered off after ~10 seconds. Shortly after the phone powered off, the notification light flashed red for the remainder of the 30 seconds.
-Powered the phone back on. When the phone was finished booting up, the softkeys worked again.
What didn't work:
-Restarting the phone multiple times
-Restarting into Safe Mode
-Disabling Chrome (Settings >> Apps >> Chrome >> Disable)