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Hello all,
I love my X10, but the frustration with getting it to connect to my Netgear DG834 router was getting to me, so I dedicated an afternoon to working out a solution and I've found one that works for me, so I hope it'll work for you too.
Summary of problem
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The phone will connect to the Router once, and once only. Any attempt to re-connect to the wifi will result in the phone disconnecting, scanning again, then discinnecting until the user gives up. Nothing will cause the phone to reconnect (telling it to forget the connection for example). The only surefire way to reconnect is to reboot the router each time - not ideal.
Manually adding a Static IP also doesn't work - which is weird as that is how I've solved it, see below.
Scale of problem
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The problem seems to be with the router and not necessarily the phone as it appears to be on a wide range of phones (Hero, Droid, Touch HD etc.). Seeing at the DG834 is the most popular router in the world, and Android is growing all the time, there are a large number of people affected.
However Iphone and Symbian phones appear to be unaffected.
Reason for the problem
-----------------------
Currently unknown, but appears to be something to do with the handshaking procedure when a device asks the router for an address (DHCP) - though as to what I don't know.
Solution
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1) Download an app called WiFiStatic from the App Market. WiFiStatic takes each DHCP assigned IP address and stores it in a small database to be re-applied whenever you are back in range of the same Router again. It is not an ideal solution as you may have to re-scan and re-assign if you visit a busy hotspot, but this is a two press function, so it's not that onerous.
2) Turn off your Router. Make sure the WiFi on your phone is off too.
3) With the router off, clear your Remembered WiFi connections (or at the very least the Netgear connection). Once that's done, turn the Router on again and wait until it is full back up again.
4) When the Router is fully operational again, turn on your wifi on the phone and let is scan for and connect to the Netgear Router. You may need to tell it to connect from the Wireless Settings menu on the phone.
5) The phone should now connect to the Router successfully. If it doesn't, repeat the above procedure.
6) With the phone connected to the router, fire up WiFiStatic. Check Auto Switch and Show Visual Prompt if they are not already selected, then Tap Add configuration at the bottom of the screen.
7) The IP address and other settings assigned by your router should be displayed at the top of the screen, at the bottom should be the name of your router and its MAC address. If not then tap Menu > Generate to populate the form.
8)Tap Menu > Done when everything is ok.
That's it. Now when you move into range of your Netgear, you should get connected, though it does take a bit longer than normal (the Router still wants to assign an address first before accepting the static IP). You can speed this up by changing the Device table on the router to always keep the Phone's static IP open.
This shouldn't work as all my other attempts with Static IP failed, but I've had five days now of instant connection to WiFi at home, so something has been freed up.
i can not tell you how seeing this post was like finding bin ladin in the white house. Prob would have found him twice trying to solve this WIFI problem. And the strange thing is this is the 1st phone i have had that there are so few posts about it...is everyone on that icrack? scary. cheers to you...
Thank you for posting this.
I tried this with my and it seems it doesn't make a difference for me. I still can only connect once to the router and for me to connect again i have to restart the router again. Am i missing something?
Problem is when I connect for the first time at home it works then when i leave to the office i use the wifi there and never have any problems there but when i get back home it doesn't work. Do you guys switch the wifi off manually when you are not using it?
one thing that is almost always overlooked is updating the router's firmware. this usually solves a number of issues. I dont know about netgear but it's worth a try to update
bimmerboii said:
one thing that is almost always overlooked is updating the router's firmware. this usually solves a number of issues. I dont know about netgear but it's worth a try to update
Click to expand...
Click to collapse
That was one of the first thing i tried....it seems i have the latest firmware.
Is this an issue for a lot of people then? Ive one of these routers and never had an issue connecting any phones to it. Had 3 nokias and 3 different android phones, currently on the x10, and they all connected fine everytime.
i have some troubles in x10i wifi connection and holp someone helps me~
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im chinese, my x10i have had the lastest firmware but the phone cant connect the AP which set the channel is "13". but i used it long before and suddy just one day i find it dosnt work~ it cant scan(and find) the AP anymore !
then i have tried and config the router in another wifi channel(just like 1,8,11..) and the phone can scan and refind the AP.
i have tried to reload the phone's default setting,but it dont work(in channel 13)ToT
---------------------------
someone tell me why? and someone give me some suggest?
in china , lots of router's wifi channel are using "13" by default(factory setting);so, if my x10i cant works in that channel means i couldnt find the "opend APs" which in the public place(like KFC~~)
THX to help~
StampedChipmunk said:
Hello all,
I love my X10, but the frustration with getting it to connect to my Netgear DG834 router was getting to me, so I dedicated an afternoon to working out a solution and I've found one that works for me, so I hope it'll work for you too.
<snip>.
Click to expand...
Click to collapse
Thank you! I have spent three days trying to get my phone to re-connect to a DG834v5.
Your solution has worked! I had gone as far as reserving an IP address on the router and linked it to the MAC of the phone... no dice. The phone would connect once and then never again until the router was reset. Really irritating because I have two PPPoe connections running through the router with a routing table that has to be re-loaded via telnet every time the router is reset. I was considering a new phone or a new router.
HI,
I have near the same problem.
But I found out that when I remove on the access point the hidden function ( SID ) then it works perfect.
so that is a bug in the ROM of the X10, I have the R2b026.
At the moment everone can see my Access Point but I can live with that solution.
Worked for me! Many many thanks this had been infuriating me...
Same problem here - never had an issue with any other router, so I blame Netgear...
Let's just hope this works - it's been driving me crazy for the past 5 days...
Neh, hasn't worked for me....
Stupid freakin' Netgear...
works on the HD2 aswell. Thanks alot!
Not just Netgear, maybe Android
k1sr said:
Same problem here - never had an issue with any other router, so I blame Netgear...
Let's just hope this works - it's been driving me crazy for the past 5 days...
Click to expand...
Click to collapse
I am having the same issue on my HD2 Android 2.3.4, connecting to a D-Link DIR-635. If I use Static IP, everything is fine...
WORKS! I can't believe it, finally i can disconnect and connect without having to reset my router everytime. BIG thanks man!
alright, it worked fine for the first 5-6 hours. then it went back to not connecting without rebooting the router. this problem happens only with my home router, at work i can connect fine, as well as in other places.
any thoughts or solutions? i mean it did work in the beginning, then why did it stop? shall i change my router?
P.S.: i noticed that every time i connect to my home router i get the same IP address and all the stats are the same.
After spending time searching the net for a solution i couldnt find anything as it seems my problem is unique. The issue is when i connect to my router through wifi every thing goes fine however when i go out of range or disconnect for a while and try to reconnect i get a message "Connecting..." then "Disconnected" and it never connects until I restart the router. The issue was worse where it connects for 1 time but the next time it does not detect the router, this was resolved by setting the wifi channel from auto to channel 6. But now i am stuck with this issue that has no solution. I have tried everything from static IPs to mac filtering, i also wanted to update the router (gigaset 504 agu) firmware but could find it. I am currently using x10 with firmware 026 -global. If anyone has a solution plz share it as this problem is really annoying
mbushnaq00 said:
After spending time searching the net for a solution i couldnt find anything as it seems my problem is unique. The issue is when i connect to my router through wifi every thing goes fine however when i go out of range or disconnect for a while and try to reconnect i get a message "Connecting..." then "Disconnected" and it never connects until I restart the router. The issue was worse where it connects for 1 time but the next time it does not detect the router, this was resolved by setting the wifi channel from auto to channel 6. But now i am stuck with this issue that has no solution. I have tried everything from static IPs to mac filtering, i also wanted to update the router (gigaset 504 agu) firmware but could find it. I am currently using x10 with firmware 026 -global. If anyone has a solution plz share it as this problem is really annoying
Click to expand...
Click to collapse
I have the same problem with my netgear router, it is very annoying...I think this a known issue with some android phones and certain routers.
Its seems no one has a solution, I guess we need to wait for 2.1 and see if the update resolves this issue
mbushnaq00 said:
Its seems no one has a solution, I guess we need to wait for 2.1 and see if the update resolves this issue
Click to expand...
Click to collapse
Well you could provide internet connection to your phone via your computer. What OS do you have and what kind of internet connection (wired/wireless) does your computer use?
Not that I've ever tried or used it seen as I don't have issues but perhaps this might miracally work..
http://db.tt/YygaEwb
I believe its worth a shot
P.s - Im pretty sure I've read up on a similar thread to this before..?
Sent from my rooted 026 X10i using swype via Xda
It's an android problem. I have this with my x10 and froyo nexus one. The only solution is to quick toggle wifi on/off in the power management widget. I've seen this happen on a Linksys wrt54g and wrt120n. Same with a D-Link dir655m and dgl-4300. If you are really unlucky like me. Having wifi and bluetooth on at the same time with this problem will cause your phone to either freeze or reboot on its own.
I get this with some routers, what works for me is. Data /3G, wifi off, 3g on, wifi on. I use switch pro to quickly configure the toggles.
Sent from my X10i
consolation said:
I get this with some routers, what works for me is. Data /3G, wifi off, 3g on, wifi on. I use switch pro to quickly configure the toggles.
Sent from my X10i
Click to expand...
Click to collapse
I use switchpro widget as well...
just to be clear...do you mean you switch off data/mms then wifi off...then switch on data/mms and wifi.
thanx guys for the reply, but none of the mentioned solutions worked
I am seriously thinking of moving out of android because of this issue, its as if the phone doesn't have wifi?!?!
Im having some problems with the wi-fi connection. When it first conects, everything goes ok, but when I start to download anything, the connection just stops responding, even tough it looks like conected. What should I do?
I'm having the same problem and couldn't find the solution, did any solve the problem?
Wifi problem on MS2
After months of researching and suffering the pain I still have not got a full solution for my MS2. My wifi problem is that it connects well, great wifi speed on my home network. But after a couple of minutes there's no more internet access even though it shows that its connected. I chanced upon this link laptopmag.com/review/cell-phones/motorola-droid-2.aspx?page=4 where it had the same problem brought up. It had a solution/fix which I do not want to use though. Further information can be found on the droidforums link on that page. What I have been doing all along is the same as what the guys at laptopmag has been doing, just reconnect whenever internet is down. Irritating yeah, but don't really have any other option..
Hope someone does have a proper solution :X
In addition to the sporadic troubles loading some sites with Flash elements, we had a much more persistent problem maintaining Wi-Fi connectivity. On three different routers, the Droid 2 would connect and then, after a few minutes, would continue reporting that it was connected but stop downloading data. The solution to the problem, once you notice it, is to disconnect from the router then reconnect, but that is a huge hassle.
Our original Droid experienced the same Wi-Fi problem so many times that we eventually gave up and resolved to use 3G only. However, after searching through several Droid forums and finding dozens of posts from other users who experienced the same problem on first-gen Droids and Droid Xs, we found a possible solution that seems to have worked with the Droid 2. After we changed the settings on our 802.11n router from mixed mode to 802.11g only, we did not experience the problem again, though we had to operate all of our computers on the slower 802.11g speed, which is unacceptable.
Click to expand...
Click to collapse
in my case all I had to do was port forward som port i dont remember
Sent from my A953 using XDA App
I installed the BlurLess GB rom and the problem is now gone.
Btw, my router @ home is G only, so the solution posted did not apply for me.
I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
most likely your office has blocked access through mobile devices
psp888 said:
most likely your office has blocked access through mobile devices
Click to expand...
Click to collapse
But as I say in the first post blackberry and iphone can connect
Yes I have the same prob, goes steady for ten mins, then just stops receiving a network connection, but my desire is fine. My honeycomb tablet does the same thing, but just turning wifi on and off fixes it. This appears to need a full reboot then works perfect again for a while. I've only had this phone two hours and have noticed it so surely others have.
taha_e said:
I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
Click to expand...
Click to collapse
I too faced the similar problem in the beginning dude...later some where in the forum one user stated to reduce the security level of modem or router from WPA/WPA2 to WEP/AES...then it works flawless...i don't know whether it is a problem with android or hardware...but most of the router or modem is secured with higher level of security which could not be accessed by our SGS2..i hope this would be fixed by software update..
eswar6280 said:
I too faced the similar problem in the beginning dude...later some where in the forum one user stated to reduce the security level of modem or router from WPA/WPA2 to WEP/AES...then it works flawless...i don't know whether it is a problem with android or hardware...but most of the router or modem is secured with higher level of security which could not be accessed by our SGS2..i hope this would be fixed by software update..
Click to expand...
Click to collapse
Its is most likely router specific problem as its not a general problem and the majority have no problem with the highest security level .
jje
It seems to be a problem with just some devices as indicated by this thread: http://forum.xda-developers.com/showthread.php?t=1194635. For a high end smartphone worth £500, temperamental wifi is a problem i shouldn't have to put up with. My router has no problem with any other devices so it's clearly a fault with the phone.
Never had an issue with wifi and wpa / wpa2 on multiple hot spots and home. Try a factor reset and flash . On kf3 xeu
Sent from my GT-I9100 using XDA App
taha_e said:
I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
Click to expand...
Click to collapse
i have this problem try to set up data tranfer with this, is free and support galaxy s2 , just follow the steps and a messege will arribe with your data set up...
http://tweakker.com/wizard/step1
That tweaker site is for GPRS/3g connection, this thread is about WIFI connection, so it won't help.
I have wifi problems as well. It connects just fine when i first configured the network but it won't work back from standby, although it still looks connected it won't transfer any data. Today i noticed an extra detail, it would seem that an app that was connected was still working but anything else i started fresh (like openinng the browser to access a page) wouldn't work.
I also noticed it loosing connection once after using it continuously for around 15 minutes.
Still haven't tried changing the security settings on the router, but, i previously had an ipad2 (for a short time, then sold it because it's just an expensive toy) and it would display the same behaviour.
Before that, i had a Nexus S with the same router and it always worked flawlessly! No settings were changed in the router.
I'm going to try lowering the security to wpa or wep and test it later.
If it works it might be a problem with the router but it's also a problem with the device (phone/ipad).
EDIT: one more thing, when i first got the SGS2 it had an older rom (vodafone KE7 i think) and it worked flawlessly until i updated it to a newer version the next day. I can't be to sure this was the culprit because i didn't use it that much the day before and it was a fresh install so maybe the issue didn't have time to show up.
one of my friends has a captivate sgs he also has the same problem, seems to be an android bug, or maybe samsung, another issue on this phone is about the bluetooth , it can not discover my headset bluetooth (sony DR-BT50) I have tried galaxy s , galaxy s2 and galaxy tab 10.1 but none of them can discover the headphone seems my galaxy life is messed up
Well i had similar issues with my vibrant and even on my nexus one....i think it is android bug....but if u r using cm7 or miui...u can easily get rid of it...by going to wifi settings>>>>advanced settings>>>regulatory domain>>>>change it to 14 channels....
but my sgs2 doesnt have this prob so far....i used those settings on nexus one and vibrant....and it worked....
Hope this helps..
taha_e said:
one of my friends has a captivate sgs he also has the same problem, seems to be an android bug, or maybe samsung, another issue on this phone is about the bluetooth , it can not discover my headset bluetooth (sony DR-BT50) I have tried galaxy s , galaxy s2 and galaxy tab 10.1 but none of them can discover the headphone seems my galaxy life is messed up
Click to expand...
Click to collapse
Hey don mess up man ...check whether that Bluetooth headset support Bluetooth v3.0 ...since our device is equipped with latest version of Bluetooth v3.0...
Sent from my GT-I9100 using XDA Premium App
JJEgan said:
Its is most likely router specific problem as its not a general problem and the majority have no problem with the highest security level .
jje
Click to expand...
Click to collapse
I din state anything like it is a general problem...and moreover i tried with my Cisco wifi and with belkin router i could not able establish connection with my sgs2 where as my iphone4 connects without any issues dude ...so i concluded that it could be a minor bug and can be resolved by software update ...
Sent from my GT-I9100 using XDA Premium App
eswar6280 said:
Hey don mess up man ...check whether that Bluetooth headset support Bluetooth v3.0 ...since our device is equipped with latest version of Bluetooth v3.0...
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Surely it would be backwards compatible.
It should be meaningless if bluetooth 3 not support BT2.x many devices still using BT2.X, anyhow my laptop is bt2 but I can connect to my sgs or sgs2
jamesa9911 said:
Yes I have the same prob, goes steady for ten mins, then just stops receiving a network connection, but my desire is fine. My honeycomb tablet does the same thing, but just turning wifi on and off fixes it. This appears to need a full reboot then works perfect again for a while. I've only had this phone two hours and have noticed it so surely others have.
Click to expand...
Click to collapse
My Glalaxy s 2 has the same problem. It was fine till i was on KF7 but things changed with KG6 now.
My SGSII connects fine to every WiFi I've tried to join (open and ones that I know the password for). That is at least 3 different models of D-Link routers, a few Belkin and others that I can't recall.
I don't count a connection until I can actually view the internet and live stream the radio and I have been on it for more than an hour (I was proving to an ipad & ipad2 users that there was nothing wrong with a WiFi router and it was their toys that kept on dropping the connection).
I am was using the E7 and now F3 stock ROMs.
I did have a problem for about half a day. It would say connected to the WiFi but I couldn't get to the internet. I had to switch off the WiFi and connect via data connection and then try again with the WiFi - sometimes it would work sometimes it didn't. The only thing I installed prior to the problem was the Twitter app (from the market). Once I uninstalled that app and rebooted the phone everything was working fine. I can't say for definite that it was the cause of the problem.
To the OP: since you are connected to the work's WiFi, could the problem with not seeing the internet be due to the Work using a proxy server. That is what my work has.
fred_up said:
My SGSII connects fine to every WiFi I've tried to join (open and ones that I know the password for). That is at least 3 different models of D-Link routers, a few Belkin and others that I can't recall.
I don't count a connection until I can actually view the internet and live stream the radio and I have been on it for more than an hour (I was proving to an ipad & ipad2 users that there was nothing wrong with a WiFi router and it was their toys that kept on dropping the connection).
I am was using the E7 and now F3 stock ROMs.
I did have a problem for about half a day. It would say connected to the WiFi but I couldn't get to the internet. I had to switch off the WiFi and connect via data connection and then try again with the WiFi - sometimes it would work sometimes it didn't. The only thing I installed prior to the problem was the Twitter app (from the market). Once I uninstalled that app and rebooted the phone everything was working fine. I can't say for definite that it was the cause of the problem.
To the OP: since you are connected to the work's WiFi, could the problem with not seeing the internet be due to the Work using a proxy server. That is what my work has.
Click to expand...
Click to collapse
Well I have a router that was supplied by imagine.ie, its a Motorola router and they with-hold the password to change settings on the router, have you heard the like????
Anyway trying that twitter suggestion, maybe the sync function was causing intermitttent wifi problems
Edit: Scrap them not giving out passwords http://www.imagine.ie/wimax_hub_setup.html
After a few hours survey I could connect my phone to the wifi, but Im not sure if this method works for you, anyhow I will explain here check it on your phone and report back
-Downaload the application "wifi static" from the market and install
-turn your wifi on and then run the application
-in the application choose add configuration,a window will popup saying have found a wifi connection will ask you to set for this connection or no just accept
-exit the application and turn off wifi
-turn on wifi and try to connect to internet,if you can connect then you are done if you can not go to below
-go to wifi static and choose the configuration which is already set and change the DNS I changed DNS1 to 8.8.8.8 and DNS2 8.8.4.4
-reboot (maybe not neccessary but recommended to do)
-turn on wifi and connect to internet and check if you still can not then...
-wait for me for further study
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I had this problem when i first got my s8 from vodafone but when i got this latest update it's been good no issues with internet anymore.
I have this problem as well with my S8 from Verizon. Worked flawlessly for a week and them today I get this error. Very frustrating. I know the SMG955U from Verizon is already unlocked but is there any way to put the International ROM on the phone seeing that the Verizon and the International are the same?
I've tried all the resets etc and the WiFi connects but I get the 'Internet connection may not be available' message.
Update 27/04/2017
Thanks for the reply. My S8 developed some interesting issues including the switching on of 'do not disturb' mode intermittently and along with the Wi-Fi issue the mobile data was failing in areas where a full 4G signal was present. Rebooting, resetting etc did not resolve the issue and I returned the phone to CPW for advice. The staff at the Glasgow store wasted no time and exchanged it on the spot after some negotiation with their technical service centre. Full marks to CPW for the prompt service and I can report that all of the previous issues have now been resolved with the replacement handset. I thought it worthwhile to post this information so that others who experience similar issues may be able to get a similar resolution.
Poor WIFI performance
I also have issues with the wifi of the phone, /i will get the terminal replace some time today or next week.
1. WIFI keeps disconnecting, actually it's flapping connct&disconnect for 5-10 min until it finally connects, on this matter I have seen on the acces point that it tried to allocate an ip from an unknown without asking DHCP server for an IP renew it actually tries to alocate itself the last known ip, and clearly disconnects because of lack of internet access, this happens normally as power saving mode is on, disabeling power saving and assigning a static ip on the phone seems to resolve the issue.
2. poor wifi signal... no fix for this thus far
- i have 580Mbps speed connection on my S5 and only 120-240Mbps on my S8, steaming not working and connection in general very bad, time ots and stuf, although I position myself at 10cm away from the wifi router antenas i only get 540Mbps signal, although I have an AC1750 router , s5 gets 840 in the same spot... I think the modem(that is part of the Exynos chipset) does not work wekll with Atheros based AP´s , I have an Archer C7 with 2.4ghz QCA9558 chipset capable of 450 Mbps theoretical speed, but only uses 2 antenas as s8 only has 2 from my knowledge and reaches a max of 140Mbps(should of connected at 300Mbps at 10cm in theory ) with the s8 and QCA9880-BR4A on the 5ghz side of things with a theoretical speed of 1300Mbps should work at 866 with the S8 because of the 2 antenas of the S8.
phone changed 90% of problems fixed
Hello, just got my phone replaced, tha new unit has way better wifi signal considering I hace atheros router and the phone has broadcom 43xx chipset... worth considerign changing to a broadcom router...
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect.( It requires to be entered manually) Problem will be solved.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect. Problem will be solved.
@Saurav913 doesn't work your tip,but my wifi drop too much especially in stanby (set it on always option) and till I wake up my phone i don't have wifi again with router Vodafone revolution..
Change the DNS...
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
---------- Post added at 01:24 AM ---------- Previous post was at 01:20 AM ----------
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
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Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
I have same problem and it is very annoying. I got 2 S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very annoying. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
192.168.1.1
But my S8 says he is connected but the IP is
192.168.0.100
Anyone have same problem?
Thanks!
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
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I found a quick work around on how to fix this temporarily until Samsung issues a patch.
just turn off 5ghz SSID broadcasting and you should be ok for now.
here is a quick how to video i made on just in case.
https://youtu.be/Nu5FjDPLn-M
I'm having a very similar problem with my home WiFi and my Verizon S8+ I bought from Samsung's website. I've tried switching from DHCP to static and entering all my info. No luck. I've also switched my dns1 to 8.8.8.8 and dns2 to 8.8.4.4, and my WiFi router is set to 2.4ghz only. No success in resolving the issue. Currently my phone will show the "internet may not be available" with the added exclaimation point for a few minutes when first connected, then the exclaimation goes away and I'll have regular full speed internet for around 25-45 seconds before it goes back to a non-internet state. Any suggestions?
Try changing in your router the security setting. If your using WPA2 AES/TKIP, change to just WPA2 TKIP and see if this works for you...
I was having the same exact issue for months. I changed to TKIP only and have been rock solid ever since. No more ! at all... I'm gonna switch to just AES today and see how that works.
Changed to WPA2-AES and within the hour had ! back and no internet. Went back to TKIP and rock solid again. Looks like a possible bug with AES to me. Sticking with wpa2-tkip setting for now.
I'm having this same exact issue.
Anyone who knows what to look for to fix this, what info or files do you need from me? I'm at the end of my tether with this ****
I am having the exact same issue on my galaxy tab s2, even on the replacement. Due to the being such an intermittent problem, it wouldn't do it when Samsung support checked it out...
This happens on both 2.4 ghz and 5 ghz frequency for me. I've tried downloading a wifi fixer, I've reset network settings, and turned off nearby device scanning. I've also tried doing what a forum suggested by changing the ip settings from dhcp to static but it wouldn't connect to wifi at all. Not sure what else to try...
I read that it may be due to nougat 7.0 software. I was suggested by Samsung to first put the tablet on safe mode (this disables third party apps, and would reveil if an app was causing the problem) but the problem still persists. Also did a hard reset on the first tablet I had but it still done the same problem...
I always thought that this was a is problem in 7.0, and was addressed in 7.1. Hopefully, when the next major update comes out, this issue will be resolved.
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
Heya all. First post I guess
Edit: Gah it was the second. I have to controll myself better and not spam.
So I had the same problem and tried more or less all.
My "solution" was to disable the firewall on the router which means some settings/security there was triggered. My guess is that it's the "Smart Network connection" that trigger it if the phone have both poor Wi-Fi and 4G. It then jumps back and forward = firewall detect strange behaviour and block. That's why there are so many strange "fix" related to the router - hidden network - no security - disable 5Ghz and so on.
Can someone please test asap as I have a plan But if it's not this to test
JayJayaa said:
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
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