Database Users

Cracked Screen :( .... Warrenty?

Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty

many many people have this problem. I myself had it 2 months ago. I was always very careful with my device, but some day I took it out of my pocket and the screen was broken.
I had to pay to T-mobile NL in order to receive a new one, 130 euro, and was forced to extend my contract with another year.
Good luck!
a

Hi
Search as there are various posts about o2 and their replacement under warranty. Here's one thread I contributed to for starters
Broken screen
:wink:

I too had it happen to mine. The screen is too flexible and all it takes is sitting down wrong with it in your front pocket. Mine was even in a Piel frama leather reinforced case. Nice case but doesnt really do much to protect the unit.
I had mine repaired by pocketpctechs for $259.
I have since gotten the aluminum case and had no prblems since. I have even dropped my MDA on concrete and the road about 3 times with no effects tahnks to the aluminum case.

MattyPW said:
Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty
Click to expand...
Click to collapse
Do you get the option to purchase insurance for the phone in the UK through your carrier? I pay an additional $6 to t-mobile but it covers accidental damage etc...

Hi,
many people have this problem. Seems more and more like a production problem
good luck
a

I bought the phone off eBay, as my contract is on Orange and i was bored of my last handset! As such i cant get the insurance to get me a new phone!
Im currently trying to get in touch with the person i got the phone from on eBay to send me down a receipt in the chance of getting an O2 shop to send it away for me!

Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B

Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B

I dont know what to do with mine! I've gone back to my old phone now (Orange C600), i'm thinking just get the XDA fixed when i have the cash, as it is a cracking PDA. Besides, im going to loose LOADS of money on it if i sell it as it is
Will give the games developers some time to make some decent games for WM5 i suppose :lol:

mine cracked just few days ago.
rang O2 today and they are sending a replacement which will arrive tomorrow. £5 a month for insurance... cant be bad

My Touchscreen is not responding! What Now?

Hi everyone, after 18mths my HTC Touch (Elf) touchscreen has stopped working! I did a soft reset and hard reset, but now in the hard reset it asks me to touch the screen to setup Windows Mobile, however I cannot do it as the screen does not work!
There is no cracks or even scratches as I use the screen protector. I have been reading about LCD's & Digitilizers, but cannot work out which one I need..
Can someone please help me. I want to buy a kit off eBay to repair it but not sure exactly what I need.
Any help will be great!
Do you guys think US$200 is a good price for a HTC Touch Duel with no scratches, as new ? I can buy one for this price, but have never used a dual, and would love my original htc touch to be fixed...
About mine:
- 18mths Old
- No scratches or damage
- Slight corrosion on the plastic where sim card etc goes, not internally but just on the mirror type plastic there is slight green corrosion but it can clean off easily.
- never been in water or anything like that!
Touch screen does not respond to touches anymore, this happened over about 2wks.. it started to not work now and again, then it switched off automatically a couple of times over that period... now it is not responding at all for about 10 days now!
I took to vodaphone and it is out of warranty, I am insured, but it is a load of bullcrap to get insurance, and even if you do you still need to pay a premium of between $150-$275 (AU$) so i might aswell either juszt pay to get it fixed or do it myself.
Cancelling Insurance on this phone ASAP, never getting insurance ever again, only for the first 12mths if phone is over $1000
insurance is lame, and only benefits if phone is lost or stolen.
cheers any1 that can assist me!

You need a digitizer, about $20 from eBay, easy to replace, just see Service Manual for HTC Touch. Better still if you'll get the entire front faceplate with digitizer already attached, simply because it makes your life a lot easier, all you'll need to do it connect the digitizer and assemble the unit.

thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers

x86 said:
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
Click to expand...
Click to collapse
LCD is the screen itself, it shows the information, digitizer is responsible for the touch function. It is relatively easy to replace, simply because the design of the device allows for direct connection with no soldering involved. There is a service manual with photos floating around somewhere, I think even on this forum. Just search for it.

Thanks Enigma1NZ, I actually got a pdf of the dissasemble guide for the htc touch, so should be perfect, I just ordered a digitizer off eBay for only AU$13.60 inc. delivery, so that is awesome!
I got a call from my insurance company today, they want $175 excess if the phone is 'approved' for insurance, plus they kill the imei number too, i told her not to worry and I'm cancelling insurance (already paid $180 all up).... damn rip off, maybe okay while in warranty, but otherwise I will not be making that mistake again!
I will keep ya'll updated, and will be videoing me pulling apart & replacing so I will upload it 4 others too.
P.S enigma, love ur photos posted in myspace.. nice work

I love Touch for the simplicity and straightforwardness of its build, I was surprised the housing was so easy and reasonably cheap to replace (I am thinking of getting mine in red...or purple...). The worst digitizer replacement has to be for 1-gen Iphone and LG Prada. Blasted capacitive screens are the way of the future though and are pleasure to use.
Thanks, i got you added. Let us know how you went. Insurance companies are a bloody rip-off artists playing on our insecurities. I deal with them often when it comes to repairs. Makes no sense to insure after a warranty period simply due to technology depreciaton - you end up paying more in excess than the device is worth at the time.

Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.

I heard LG screens lose sensitivity over time.

Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!

jgaviota said:
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
Click to expand...
Click to collapse
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.

barlw said:
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
Click to expand...
Click to collapse
Thank you!
I really appreciate your help!

x86 said:
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
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Click to collapse
Hi... I need your help, I need to change my digitizer, so I want to know you ordered only digitizer or one already fixed on casing as Enigma told you ??
Pls let me know..Thanks

Get a Digitizer and fix em on.

Cacked screen :(

So yea, I dropped my phone the other daymad and cracked the screen(). Now the phone still works fine, registers touch perfectly, no distortion of colors or anything. Leading me to believe that its just the outer glass part that needs replacing.
Anyone know how much that would be? Should i even bother, or just try selling it? Appreciate any and all help.

Check ebay for replacement parts. I've seen screens on there b4.

This would be what you are looking for if the digitizer can easily be removed from your cracked screen.
http://www.cellulardr.com/G1FaceplateBlk.htm
Not sure what prices are like on ebay, might be able to find cheaper elsewhere. Does give you a starting point though.

taking apart the g1 is a beeeech, so be careful with that

yeah, I second that. I have taken apart a few and the one that I was the most careful with I fubared a ribbon cable.
But yes, the digitizer is all you should need. My digitizer broke in three places but still worked great, no bleeding (cause it wasnt the lcd) and exactly what you are describing. USE THE MANUAL!

THanks for the help, and all the quick replies. Ill look into taking it apart and if it worth it. If not ill just try selling it off to someone who is more capable.

Sell on ebay, buy on craigslist
I had a water damaged G1 which I just sold on eBay for $130, then bought a fully functional G1 on Craigslist for $175. So basically I replaced my phone for $45. The phone wouldn't even turn on, but people out there are buying for parts. A good deal considering a digitizer will run you at least $65.

Well I decided that i'm not gonna bother with it. Way too much trouble, so if anyone wants to buy it send me a PM. Thanks again guys.

Off Topic HTC Aria RIP

I've been showing off my Vibrant to my niece since launch, she still went out and bought this Aria. I was actually surprised that it felt well built. Well Friday she dropped it from 2 feet, and as you can see it didn't fair well. Still runs great and it seems that the glass is the only thing damaged. Where can she get this repaired? I know it might be in the wrong forum but since my Vibrant has been dropped many times and not one scratch I'm surprised. Any help appreciated.
Sent from my SGH-T959 using XDA App

Cheapest solution is to do it your self.
http://cgi.ebay.com/OEM-HTC-Aria-Di..._Accessories&hash=item3a5ec68bc0#ht_608wt_911

No insurance?
-bZj

wow... it broke exactly the same way mine did,, same corner, hell even the glass broke in the same pattern...
I got the replacement screen off ebay... it is not that complicated to replace... but is a PITA to not get fingerprints or dust while replacing.
I had insurance so I end up getting a new one from the insurance and sold the other one...

need replacement screen - where to get?

Hi guys
Well i thought the gorilla glass would have been ok, but i was wrong. Dropped my phone bounced off my foot then hit the floor, not hard, but hard enough and in the right spot to crack the glass all the way across the screen. So im wondering where i can purchase replacement glass for my Vibrant? Any help would be awesome. thanks!
EDIT: just to be clear here, only the glass cracked, not the physical AMOLED screen

get this first - http://www.daydeal.com/product.php?productid=46716&cat=5085
lol

I Need a new screen to, I bout this phone with a cracked screen for only 140
Were do I get a replacement from?
Sent from my SGH-T959 using XDA App

There are 2 places I have found that have
Globaldirect.com-- this is in the USA
Alibaba.com-- This site is a site where there are many vendors, it is safe to buy from here but it is in Hong Kong
ONE IMPORTANT POINT, some people on Ebay and other places claim they are selling you OEM, but often it is an LCD screen it works fine but not as good as amoled..... just keep that in mind........
The last one i bought was 85.00 with shipping but that was a while ago so i do not know what prices are right now.
Hope that helps if so say thanks

mygti02 said:
Hi guys
Well i thought the gorilla glass would have been ok, but i was wrong. Dropped my phone bounced off my foot then hit the floor, not hard, but hard enough and in the right spot to crack the glass all the way across the screen. So im wondering where i can purchase replacement glass for my Vibrant? Any help would be awesome. thanks!
EDIT: just to be clear here, only the glass cracked, not the physical AMOLED screen
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Click to collapse
when my cracked i got it from repairuniverse.com and it came with the opening tool. the prices have gone up though it was like 149+ shipping and tax

rdozier52 said:
when my cracked i got it from repairuniverse.com and it came with the opening tool. the prices have gone up though it was like 149+ shipping and tax
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Click to collapse
That's what I did.... it was $90 when I got mine, now it's $150. Dunno why.