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I just got my new, re-manufactured replacement Evo from the Sprint store, to replace my original Evo, which the GPS went out on.
This new phone works alright, but there's a "click" feeling when you press anywhere on the left side of the touchscreen, like it's not glued down all the way or something is de-laminating internally. I'm worried it's gonna cause the touchscreen to start acting up right around the time the warranty expires, not to mention it's damn annoying to use.
I've let 3 other people mess with my phone and they've all made the comment the screen felt "loose" or creaky.
My question is, do you think Sprint would replace this phone for this problem alone? I feel kind of cheated since up until the GPS broke my last Evo was perrrrfect and now I've got a kind of defected one. :\
You should just have them replace the screen for you, I believe it's free.. no point in replacing the phone if it's working well for you. You might end up with a bad phone if they replace it for you...that's only my opinion, but yeah.
Sent from my PC36100 using XDA App
They'll probably charge you $35 for convenience even though they gave you a piece of crap.
I had a similar issue with my first replacement evo.. the whole thing creaked if you flexed the phone or squeezed it between your fingers and just made it feel cheap. I found out that when they refurbished mine they didn't tighten all the hex screws under the rear cover of the phone very well at all. If you have the right bit, tighten all your screws in the back of the phone, or have the sprint store do it and see if that fixes your issue. It did mine.
- Mike
This is actually the screen separation issue. They gave you a phone with issues and should replace the replacement.
00_MACKIE_00 said:
This is actually the screen separation issue. They gave you a phone with issues and should replace the replacement.
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Yeah, I agree. I remember when I got old replacement phones in the past, they seemed like brand new. These refurbished EVOs they are sending out just seem to have more signs and problems of use than it seems phones did in the past.
wmblalock said:
Yeah, I agree. I remember when I got old replacement phones in the past, they seemed like brand new. These refurbished EVOs they are sending out just seem to have more signs and problems of use than it seems phones did in the past.
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Asurion refurbs have always sucked, they just didn't have any for awhile so they had to use new ones.
I had them install a new screen today which seemed to have fixed the the creaking/separation issue.
Great to hear, glad your problem has been resolved!
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UI've just officially devirginized my phone! Had it on my lap when I got out of my truck to shop at walmart
Sent from my T-Mobile G2 using XDA App
Scuffed it pretty good on top left metallic part/bottom left of keyboard, ahhhh now it looks like crap and I can't stop looking at the scratches, screen is still perfect though. Oh well not the end of the world lol, I guess I'm going to have to let that be a lesson for me
Sent from my T-Mobile G2 using XDA App
Yeah....you should probably just toss it. Or ship to me.
I say ship it to ddgarcia05 if its bothering you. I would if it happened to my phone, but luckily I bought a case cover that was talked about in the thread in G2 Accessories. : )
Phone: T-Mobile G2/Vision Rooted
Rom: Latest Cyanogen
Recovery: CWM waiting for Amon_RA
I remember the first time I dropped my phone. Scared the hell out of me, I picked it up and looked at all four corners and the screen. Thank god I already had a cover on it, top left got it pretty good.
Sent from my HTC Vision using XDA App
Mine fell down once on cement. Jumped up and down a couple times. Few scratches and bumps here and there, glass cracked a bit, scratched some other places. Overall hurt.
I do have to say, if it were any other phone, it would have been torn to pieces. This phone is tough!
Sent from my HTC Vision using Tapatalk
Just get one of those decal skins, if the scratches bother you,
Now if we could find decals for ugly girls with hot bodies... =/
(paper bag doesnt cut it anymore)
You should at least buy a cheap slip on case from the chinese. On ebay they are like 2-4 bucks and tons of different designs. I prefer the OEM G1 Case, bought 2 extras just in case I lose one haha.
ddgarcia05 said:
Yeah....you should probably just toss it. Or ship to me.
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hahahahahaahahahha
Ouch stuff like this make me be extra careful
Sent from my T-Mobile G2 using XDA App
Once again proves nothing good ever comes from shopping at walmart!
dadewy said:
Once again proves nothing good ever comes from shopping at walmart!
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What if you got a cellphone case at walmart, then dropped the phone an hour later after your G2 was all snuggled up in the case?
Also, devirginized = cherry popped, my dear virgin friend =P
I dropped mine as well, it hit the pavement and bounced..the battery door came off and the battery and sdcard came out, but no damage to the phone...thanks to Zagg
I remember I dropped my G1 like that getting out my car in my moms driveway. I was a little mad but I knew my contract was just about finished and the fact that I had dropped the G1 so many times I just shrugged it off. So far I've only dropped my G2 on the carpet in my house. Plus I have a screen protector and a clear hard case w/kickstand so Im not worried but Im also not walking around holding my phone. Im using BT.
Mine flew out of my pocket while playing basketball
Sent from my HTC Vision using XDA App
so, i recently received a replacement Evo from the repair center, and not even a full week later, my screen shatters from a 2ft fall . I left my evo on my lap, and rushed out of my car and completely forgot i had placed my evo on my lap. Well hearing my phone smack the road was a quick reminder of it. Lucky Damaged screens are covered under free replacement from the sprint repair center. Sprint use to never replace damaged phone with out having to pay the deductible. is this new, or have i just been dealing with the wrong people? attacheted is a picture of my evo. by the way, although the screen is shattered, it is 100% fully functional .
I just went threw the EXACT same thing on Friday pretty much. The FIRST time my EVO ever fell (about 2~3 feet) it shattered the screen.
I stuck my EVO in my hoodie pocket in my garage and the rubber case had hung up on the materiel so it didn't get all the way in my pocket. I let go thinking it was all the way in my pocket (was in a rush to get somewhere) and it hit the concrete floor face down.
The outside screen was 100% ok but the inner screen, the one that actually lights up was shattered.
I took it to my local sprint store which was only 3 blocks away and asked about a replacement expecting to pay the $100.00 dollar deductible. I was informed there was NO deductible and that Sprint had changed the policy a couple months ago with regards to replacing the broken screens. I asked why the change, because so many have broken? The store manager said yep, pretty much. Easier to just replacement them then deal with pissed off customers and potential law suits over something that breaks SO easy.
Anyway they were out of Novatech screens so they sent me over to a Corporate store. Took about two hours to get it fixed. They replaced the WHOLE front and even gave me the old one back because I had a Zagg protector on it. They told me to go to Zagg.com and claim a warranty on it which I did, should be here within a week!
same here, i walked in thinking they weren't going to cover it. I myself use to cause a stink when they wouldn't cover cracked screens. makes things a lot easier when sprint actually works with you. now my replacement is on its way, should be there tomorrow. i really am considering buying the otter box.
But in the long run, seems as though MOST people end up paying more into insurance than they actually get out of it
I absolutely agree, you end up paying $100 just to get a used phone. I just checked ##786# my phone was initially activated 7/1510
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You even had a screen protector and it still cracked?
I've got to watch mine more carefully. I bought the Sprint screen protector for mine. Even after countless drops no cracks yet. But i can see a couple cracks on screen protector but not on screen itself.
Yay for insurance, even-though many would pay more into insurance than they get, at least there is a sense of protection.
Yup, that is one of the sprint sold protectors, it helps with scratches... Thats about it. Yes, if you love your evo, be careful haha
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AtiRadeon1 said:
You even had a screen protector and it still cracked?
I've got to watch mine more carefully. I bought the Sprint screen protector for mine. Even after countless drops no cracks yet. But i can see a couple cracks on screen protector but not on screen itself.
Yay for insurance, even-though many would pay more into insurance than they get, at least there is a sense of protection.
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A screen protector is not going to prevent your glass from shattering....lol
nomadicthoughts said:
But in the long run, seems as though MOST people end up paying more into insurance than they actually get out of it
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Same problem with my homeowners and car insurance.
One thing I realized about insurance....you only need it when you dont have it.
Hi guys
Well i thought the gorilla glass would have been ok, but i was wrong. Dropped my phone bounced off my foot then hit the floor, not hard, but hard enough and in the right spot to crack the glass all the way across the screen. So im wondering where i can purchase replacement glass for my Vibrant? Any help would be awesome. thanks!
EDIT: just to be clear here, only the glass cracked, not the physical AMOLED screen
get this first - http://www.daydeal.com/product.php?productid=46716&cat=5085
lol
I Need a new screen to, I bout this phone with a cracked screen for only 140
Were do I get a replacement from?
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There are 2 places I have found that have
Globaldirect.com-- this is in the USA
Alibaba.com-- This site is a site where there are many vendors, it is safe to buy from here but it is in Hong Kong
ONE IMPORTANT POINT, some people on Ebay and other places claim they are selling you OEM, but often it is an LCD screen it works fine but not as good as amoled..... just keep that in mind........
The last one i bought was 85.00 with shipping but that was a while ago so i do not know what prices are right now.
Hope that helps if so say thanks
mygti02 said:
Hi guys
Well i thought the gorilla glass would have been ok, but i was wrong. Dropped my phone bounced off my foot then hit the floor, not hard, but hard enough and in the right spot to crack the glass all the way across the screen. So im wondering where i can purchase replacement glass for my Vibrant? Any help would be awesome. thanks!
EDIT: just to be clear here, only the glass cracked, not the physical AMOLED screen
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when my cracked i got it from repairuniverse.com and it came with the opening tool. the prices have gone up though it was like 149+ shipping and tax
rdozier52 said:
when my cracked i got it from repairuniverse.com and it came with the opening tool. the prices have gone up though it was like 149+ shipping and tax
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That's what I did.... it was $90 when I got mine, now it's $150. Dunno why.
:crying:So my girlfriend managed to drop my beautiful white s3 and now i wanna drop her ass. somehow she managed to break it the same day i rooted it and started to truly enjoy it.
Screen cracked at the top corner now theres a spider crack all over the top of the screen with a couple of cracks that run down to the middle phone still works, but the crack is killing me on the inside hehe. Now funny part is i bought the defender for it the day i bought it cause i knew it was too weak to handle a hard drop, and i've been checking the mail for it for 2 weeks now. then she comes and does that just the day before it arrived. After crying inside a while and just wanting to punch someone i managed to start looking at options.
checked online and the parts cost $240-$290, bell and best buy can fix it by it'll cost at least $325. I also bought the best buy protection plan (12.99/month). am thinking I should be able to find some cheap non-samsung parts for much cheaper than that, replace the screen and give it to best buy for an exchange as long as something is wrong with it (not sure wt though )
http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
found a youtube video showing how to replace the screen, looks wayyyy too complicated
http://www.youtube.com/watch?v=_70-W9JjVjg
awsrasool said:
:crying:So my girlfriend managed to drop my beautiful white s3 and now i wanna drop her ass. somehow she managed to break it the same day i rooted it and started to truly enjoy it.
Screen cracked at the top corner now theres a spider crack all over the top of the screen with a couple of cracks that run down to the middle phone still works, but the crack is killing me on the inside hehe. Now funny part is i bought the defender for it the day i bought it cause i knew it was too weak to handle a hard drop, and i've been checking the mail for it for 2 weeks now. then she comes and does that just the day before it arrived. After crying inside a while and just wanting to punch someone i managed to start looking at options.
checked online and the parts cost $240-$290, bell and best buy can fix it by it'll cost at least $325. I also bought the best buy protection plan (12.99/month). am thinking I should be able to find some cheap non-samsung parts for much cheaper than that, replace the screen and give it to best buy for an exchange as long as something is wrong with it (not sure wt though )
http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
found a youtube video showing how to replace the screen, looks wayyyy too complicated
http://www.youtube.com/watch?v=_70-W9JjVjg
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Shouldn't Best Buy fix it without charging you?
bigant262 said:
Shouldn't Best Buy fix it without charging you?
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this.
even tmo's coverage of 7.99/mo allows us to pay 100 deductible for a replacement phone...
Best buy should cover it for you, for free.
Yeah... I pay 9.99 for coverage through Best Buy. No deductible, no questions, replaced in a couple of days. What did you sign up for?
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J-man67 said:
Yeah... I pay 9.99 for coverage through Best Buy. No deductible, no questions, replaced in a couple of days. What did you sign up for?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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Only thing I could think of is they might do it different over there in Canada. I think that is where the OP is from.
Just posted about this in the other cracked screen thread...
"Missed my damn pocket on Saturday night, and dropped mine on the garage floor. Got a small crack about as wide a finger nail from the right side of the ear piece curving up to the edge. Which is strange, cause the only other mark on the phone is a small scuff at the bottom of the back cover. But, I have BB insurance, so its in being fixed with no deductible! I've dropped my epic a few times in the last year, and not scratch on the screen. Makes me wonder what they changed in the formula from og gorilla glass to gorilla glass 2. 
As much as I don't want to add all the bulk to it, the Otterbox Defender, or Trident Kraken may be in its future...
Sent from my SPH-D700 using xda app-developers app"
Sent from my SPH-D700 using xda app-developers app
awsrasool said:
:crying:So my EXgirlfriend managed to drop my beautiful white s3
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Fixed
not sure how you guys manage your finances, but if there is a fee, shouldn't see be paying for it?
If I dropped my girl's laptop, phone, crashed her car (or w/e) and we weren't pretty much married, I would cover it to get whatever it is fixed.
I dropped my friend's motorcycle helmet while handing it to him several years ago. he didn't have a good grip and as I passed it, it slipped into his hand from mine and fell to the concrete floor. it was still intact, but had nice bruising from the concrete. I apologized and got him a new one within a week...
awsrasool said:
:crying:So my girlfriend managed to drop my beautiful white s3
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What girlfriend?
The PEP from Best Buy in Canada is different than the one in the US. It does not cover physical damage, liquid damage, basically they call it "stupidity". I'm not calling it that, that's how they word it. PEP from Best Buy only extends the manufacturer's warranty. So instead of getting refurbs, you get brand new replacements. And you can pick a different phone if you want. I posted in another thread indicating that no carrier or 3rd party store in Canada offers insurance anymore. At least not that I'm aware of. It sucks because Best Buy charges $12.99 + taxes per month for the PEP. I have 2 PEP's from Best Buy. On one of my PEP's, I already got 3 brand new replacement phones. On my
2nd one I got one brand new replacement in which I chose a different model.
So both already paid itself.
Wirelessgirl said:
The PEP from Best Buy in Canada is different than the one in the US. It does not cover physical damage, liquid damage, basically they call it "stupidity". I'm not calling it that, that's how they word it. PEP from Best Buy only extends the manufacturer's warranty. So instead of getting refurbs, you get brand new replacements. And you can pick a different phone if you want. I posted in another thread indicating that no carrier or 3rd party store in Canada offers insurance anymore. At least not that I'm aware of. It sucks because Best Buy charges $12.99 + taxes per month for the PEP. I have 2 PEP's from Best Buy. On one of my PEP's, I already got 3 brand new replacement phones. On my
2nd one I got one brand new replacement in which I chose a different model.
So both already paid itself.
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Wow I can't imagine trying to sell that to customers. It's already hard enough trying to get people to get the 9.99 plan that replaces the phone with no deductible. Customers say "if I break the phone I'll buy a new one for 200, not realizing the phone is $650.
Why would u let your girlfriend touch your phone?
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pimpahlishis said:
Why would u let your girlfriend touch your phone?
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This.. Lol wifey ok, gf hell no
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Zephyron said:
this.
even tmo's coverage of 7.99/mo allows us to pay 100 deductible for a replacement phone...
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I think the deductible for our phone is $150. Which it's still cheaper than replacing just the screen.
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Don't even have my phone or actually even purchased mine yet... this made me buy a case regardless soooo... thanks, haha.
If you wanna be technical about it then she's my fiance... I'd expect her to pay otherwise for sure lol... I guess a broken 4.8" screen makes you a bit bitter lol...
Yea best buy Canada is another story they do not cover physical or water damage... Am gonna try calling visa today to see if there is any insurance that my purchase can be covered under... But after reading online about this am no longer hopeful for anything....
Next time buy the case before even thinking of buying the phone... And do not trust a girl with a delicate thing like your phone...
Sent from my SGH-I747M using xda premium
awsrasool said:
If you wanna be technical about it then she's my fiance... I'd expect her to pay otherwise for sure lol... I guess a broken 4.8" screen makes you a bit bitter lol...
Yea best buy Canada is another story they do not cover physical or water damage... Am gonna try calling visa today to see if there is any insurance that my purchase can be covered under... But after reading online about this am no longer hopeful for anything....
Next time buy the case before even thinking of buying the phone... And do not trust a girl with a delicate thing like your phone...
Sent from my SGH-I747M using xda premium
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I find that offensive. K. Thanks.
Sent fromTyra's galaxy siii C:
And I find it expensive to pay 300$ to fix a phone I paid 150$ for with a 3 year contract
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Damn that sucks! I hope your able to get a new one some how. I know buying it out right is just a lot! Let us know how it turns out for you.
Good luck!