My wife's having an issue where calls through the earpiece are hard to hear. You can hear an ambient sort of noise which sounds like its at normal volume but callers on the other end sound very quiet. She has resorted to putting every call on speaker to hear. Her mt4g is stock, non-modified/rooted. Any idea what the problem could be, or what I could try fix it? I tried searching, but the search on the mobile app isn't as easy to use as the full site.
Thanks!
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Well this should be in Q&A but it sounds like hardware. Has she dropped in water or any other liquid? If not and you bought from tmo you should have a warranty to cover a replacement
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I bought it 2nd hand a month ago, so no chance of warranty replacement through tmo. Was hoping there'd be a fix available without having to wipe the phone. The water indicator is still white and there doesn't seem to be any physical damage.
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Has anyone had any problems with their speaker going out? Mine is starting to have that annoying vibrating noise when in a call, almost as if the speaker has come loose.
Just curious if anyone else has had this issue.
As a matter of fact I just got my rear speaker replaced Sat. Only took em 5 min. Mine sounded like crap. Staticy as hell before.
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foxsdaddy67 said:
As a matter of fact I just got my rear speaker replaced Sat. Only took em 5 min. Mine sounded like crap. Staticy as hell before.
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this is actually the front speaker, so it gets that extremely annoying sound when trying to hear what someone is saying. I called up Sprint and after convincing them that I live too far from a repair center, they're sending me another phone this week for nothing.
Haha I blew my back speaker blasting music in power amp with the eq set to make it REALLY loud... Were did u get it replaced
No I'm not using Tapatalk... I'm using the XDA Premium app, cause I got balls.
im.nick.hello said:
Haha I blew my back speaker blasting music in power amp with the eq set to make it REALLY loud... Were did u get it replaced
No I'm not using Tapatalk... I'm using the XDA Premium app, cause I got balls.
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replaced? I made them send me a new phone...well, a refurbished one anyway
A Sprint repair center can replace your rear speaker
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foxsdaddy67 said:
A Sprint repair center can replace your rear speaker
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was my earpiece speaker, not the rear speaker. And I didn't want it fixed, I wanted a new phone. I told them I lived too far from the repair center to go, so they sent me a new phone
I purchased the Samsung Galaxy S4 GT-I9500.
I'm facing a crackling/distortion during calls.
I got my handset replaced twice. My 2nd and 3rd handset after replacement also face the same issue.
I have given my handset again for replacemnt.
Anyone facing the same issue?
There's a crackling/distortion during calls at max volume.
+1
I have noticed that too. Beyond a certain sound, there is cracking sound. Happens on Airtel Network.
Yup!!!!!!!!
Same here. More audible when you hear the ring back tone. its like some thin film vibrating over the speaker.
btw I am on airtel too
Same here, when having a call I can hear a crackling sound, it's minor but somehow annoying. Right now I'm not worried but I'm thinking about how it might become a bigger problem in the future.
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Are you airtel too? My collegue has an s3 on airtel.. high volume has the same effect on it.. on 75-80% of the volume its fine
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Best time to test it is while dialing 121 customer support number on full volume
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Hii,
I have cracking sound at earpiece call reciever speaker at full volume, is that normal?
:'(
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Apparently it is.. the sound is not properly optimised
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sebilrulz said:
Apparently it is.. the sound is not properly optimised
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U sure it is normal?
Actually asking because I m trying to replace the device... but hard.. doa period is out...
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I have tried many I9500s and all have this problem.
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Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
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sebilrulz said:
Apparently it is.. the sound is not properly optimised
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sebilrulz said:
Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
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otacon888 said:
I have tried many I9500s and all have this problem.
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Really thankful to u guys...
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There is a new update on galaxy s4 india today. Update it and see if the problem has reduced. I feel it has reduced but it could just be a placebo effect..
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i'm using MEA f/w and still have the crackling sound, but it's much better when using "clear sound" setting
Same here.. with clear sound enabled it it greatly reduced.
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Fixed on MF3 :good:
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I can also confirm that samsung has fixed the problem. I am using MF8.
I don't think this is a software issue, but a hardware one.
I disassembled an S4, I unmounted the earpiece speaker. It comes attached with 2 more sensors.
I made a test call with the back case disassembled so I could press with my finger against the earpiece speaker and the crackling noise dissipated away.
Its like by pressing on it the vibration of the speaker was limited and it sounded pretty normal at max volume.
As a workaround, I inserted a piece of low density foam (found in many packaging boxes) between the earpiece and the front speaker grill and the distortion appeared again, but fainter, after I mounted the back case (speaker assembly) and tightened the screws. Indeed, like others said, its best heard when ring tone is playing when calling someone.
The earpieces is found for $3 on ebay as spare parts, maybe I'll try a new one.
I really hope its not a Samsung design flaw. Check the pics. Thoughts?
I'm pretty upset. I paid a lot of money for this phone, it has a problem and I don't like to send it to service to get it raped by some uncaring hands. I would like to have it changed, I hope its not going to be a difficult process as many things are in my country after you pay the money. How hard was it for you to get it changed?
Has this issue been treated in other threads on the internet?
Little offtopic: the best in call sound experience I had was/is with Blackberry Bold series. They have a clear sound, crisp, no distortion, even with a little bass. Sounds solid. Too bad is that limited.
The problem is with Adapt Sound!, disable it in sound settings [Call Sound] and everything should be fine. Hope this helps:good:
when I am on call the other person cannot hear my voice but I can hear there's unless I open my loudspeaker.
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noufel said:
when I am on call the other person cannot hear my voice but I can hear there's unless I open my loudspeaker.
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I also have the same problem - I tried looking for a software solution, but I always come to a hardware solution
even tried flashing stock ROM again, after trying everything possible with WANAMLITE ROM (1.7) - which works great on my father's S4.
going now to the service center - will let you know what they say
Thank u
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OK
so after fixing this problem at the service center I can assure you one thing - it is a hardware problem.
I didn't have the guts to open my new phone myself, so I went to a lab - he changed the ear speaker in 5 minutes and it works. if you want you can buy it on ebay - it should cost around 10$ and do it yourself - that's the only way to fix it
My GS4 I9500 had a weird crackling sound when the vibration is set to high in calls or notifications. If I bring it down a step or two the sound stops. I have shaken the phone and don't hear anything lose. I have taken off the cover and the sound still persists. Anyone have this experience. Is this just the case cracking cuz is flexing or is this a bigger issue at hand?
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Any ideas about this? Can anyone help?
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You may have a defective unit. If you are able to exchange the phone for a brand new one, why not give it a try?
Sent from my GT-I9505