I droped my EVO yesterday and the screen literally shattered worse then I have ever seen a phone shatter, so I called Assurion to see what needed to be done and by informed me that it would be $100 and there was a 2 week back order before I could get a new "refurbished" device. I than tried going to a few different Sprint Service Repair centers in the area and thy all told me that since the crack was more that a single 2" crack it was to be presumed physically damaged and I hadto go through Assurion. I tried 1 last place this morning and the tech was nice and generous enough to swap out the entire screen housing. I am however stuck with a device that is not recognizing my SD card. I have tried different memory cards, tried formatting the existing memory card and still nothing. I put he SD card in the computer and the computer recognized the SD card no problem. The tech used the speech that it might be the fact that I am rooted and running non stock software and that I might just have to reinstall he software or try a hard reset. I am hoping someone here has some advice from personal experience on how to get my problem resolved.
Ok turned out to be a weird problem that is now resolved. I went back onto Sprint and I think it might have just been loose contacts connecting the SD slot.
Sent from my EVO 4G running Gingerbread with Sense 2.1
Glad to hear you got it fixed...
Related
hi
i have my streak for a week, the 2nd day i got it i turned it off and went to the +/-vol + power screen to do a factory reset but i changed my mind and rebooted phone again, after that the 16GB card wasn't being detected anymore and even formating it didn't bring it to life again. In windows sometimes it showed up as a 30MB card but i couldn't even format it, some error about bad blocks.
So i used a 8GB card during the week and yesterday i bought a class 4 16GB card, it was working fine untill this morning when i tried to do update of the os, i went to the same screen but forgot to rename the file to update.pkg so i rebooted the phone again to rename it, but again when it came onto the os, same thing, it detects the card as blank but it can't format it... so i have now another broken sd card...
i did a factory reset while using the 8GB card so i dun think the problem is just cause of going to the black update.pkg thing screen...
anybody has had any 16GB faulty card?
what do u guys think? my streak hates 16GB cards and is faulty? or i am the proud owner of 2 faulty 16GB in a row (a class 2 and a class 4, both sandisk)?
My streak came with 16 gig card. Had no issues with it so far. I've put DJ STEVES Rom on as well.
btw, on both ocasions i had the phone connected to the usb cable and to the computer... could that be a cause?
maybe i'll just go buy another 16GB microsd card and play around with it to see if it happens again!
update: tested the card now with the program "active partition recovery" and it gives me an errors saying "bad signature in sector 0 on 86h" ... dunno what it means tho
ok, been trying a bunch of bad blocks recovery programs, mbr fix programs, etc, none works so i guess the card is unrecoverable and is really physically damaged...
just 2 questions before i decide if i buy a new card or send the phone back to shop (it'll hurt having to wait 2 or 3 weeks for a replacement streak)
i was only just using the cards inside the phone, and it even worked well as a usb storage device in windows when i connected the mobile on usb, only after i went to the recovery screen did this happened, (the 1st card failed after i went to the fastboot screen now that i remember correctly) do you think that any of these actions could have damaged the card?
and is it even possible for a normal streak to even damage the card beyond repair just by rebooting and trying to flash an update?
if that were the case, i guess loads of ppl would have same problem as me ...
other than that the mobile works flawlessly, hence my reluctance to send it back, plus the fact that it worked fine during this week with an 8GB card... but then again .. what are the odds of 2 cards failing one after the other in similar circunstances... sigh...
Elusivo said:
ok, been trying a bunch of bad blocks recovery programs, mbr fix programs, etc, none works so i guess the card is unrecoverable and is really physically damaged...
just 2 questions before i decide if i buy a new card or send the phone back to shop (it'll hurt having to wait 2 or 3 weeks for a replacement streak)
i was only just using the cards inside the phone, and it even worked well as a usb storage device in windows when i connected the mobile on usb, only after i went to the recovery screen did this happened, (the 1st card failed after i went to the fastboot screen now that i remember correctly) do you think that any of these actions could have damaged the card?
and is it even possible for a normal streak to even damage the card beyond repair just by rebooting and trying to flash an update?
if that were the case, i guess loads of ppl would have same problem as me ...
other than that the mobile works flawlessly, hence my reluctance to send it back, plus the fact that it worked fine during this week with an 8GB card... but then again .. what are the odds of 2 cards failing one after the other in similar circunstances... sigh...
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Click to collapse
I feel your pain man. I just got mine yesterday from my local best buy. Within the first 6 hours it shut down randomly while idle. Had to connect it to a power supply and then reboot it to get it started again. On top of that, after the random shutdowns, the phone wouldn't recognize the sd card. It came up on error in the notifications. It gave the option to reformat it right in the streak but when you clicked on reformat...nothing happened. Could write to the card at all. No pictures, music...nothing. So I returned it the same day I bought it and exchanged it for another.
My replacement streak has been perfect (besides my noob experiment in flashing steve's froyo)!
I'm pretty sure it was a hardware issue. It sounds like you got a faulty streak as well. My advice would be to send it back...ask for expedited shipping or whatever it takes to get it back asap. These things are too expensive for them not to work as promised.
Good luck bro!
Try here http://www.sdcard.org/consumers/formatter/ & see if you can reformat the cards
worth a try
Pretty much anytime I try to use YouTube, or play a game, or just do almost anything except Phone/Text/Internet... my phone will stop what it is doing a do a full reboot. It's really getting on my nerves now.
There are some other forum discussions out there on this, but they are all with Android devices in which people have rooted their phone and messed something up themselves. For a completely stock, non jacked around Focus... does anyone have any idea what is causing this?
Does this just sound like a defect Samsung will have to deal with directly?
I had and HTC HD7 that did that (re-boot) constantly. I was lucky enough to flash it with a clean rom and everything worked perfect.
Unfortunately there are no roms for the Focus, so take it back for exchange/refund or some kind of swap under warranty.
This problem happens to me, but that's only because I have a 32 GB SD card in. Are you sure you didn't put an SD card in your Focus?
No SD card for me. I really don't have a lot of music or pictures on my phone so the stock memory is fine with me. It stopped doing it this last weekend so I may have lucked out.
I actually swapped my old Captivate with someone back in December yo get this phone, so getting it exchanged or using the warranty is probably not an option. Ugh.
Wow, so I replied too soon. It's doing it again while I'm trying to use Netflix. AARRRRRRR
LS1Jabroni said:
No SD card for me. I really don't have a lot of music or pictures on my phone so the stock memory is fine with me. It stopped doing it this last weekend so I may have lucked out.
I actually swapped my old Captivate with someone back in December yo get this phone, so getting it exchanged or using the warranty is probably not an option. Ugh.
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Click to collapse
With no intent to offend, are you sure there is no card installed in the MicroSD slot under the back cover? You have actually taken off the back cover and looked at the empty SD card slot? I ask because you say you swapped someone for it, so maybe they installed the card before you got it.
If not, have you tried a hard reset?
Ya.... try doing the three finger reset if you already haven't done so. And yes, check that memory slot. Who knows even if they put a 4GB card in there, it still might not be working properly.
No offense taken! I just confirmed there is no memory card inside.
Won't the 3 finger reset automatically format my phone? Do I need to sync with my Zune before I do this to ensure all of my pictures and internal data isn't lost?
yes, sync with zune to save your photos and videos, Windows Live will save your calendar settings and contacts, and you'll have to reinstall your apps. You will lose any saved text conversations.
So my phone reset this weekend after trying to take a picture, and is now executing an infinite reboot cycle on the Samsung logo. I can't even do the 3 finger salute to re-format and start from scratch! No SD card fyi.
Has anyone tried sending their phone back to Samsung Repair center. Since the phone hasn't even been out for a year they said it would most likely be covered under manufacturers warranty, however they said I would need to provide a receipt, but since it was a gift from a family member all I have is the original box. They didn't keep the receipt (it was purchased online).
Just curious if someone else has had a similar issue. I figured taking it to an AT&T store will do me no good since Managers bonuses are directly tied to any replacements or damaged goods they take back if it wasn't purchased in their store.
did you guys figure out a solution to this? my phone keeps restarting now... at least 20 times a day!!! this is ridiculuous!! i bought this one last november and i'm pretty sure it's too late to complain.
what did you guys end up doing?
I am sorry to tell you this, but I had to buy a new phone. I discovered that one of the three golden battery contacts was bent. Tried everyone with no luck.
Sent from my SAMSUNG-SGH-I997 using XDA App
You should go warranty.
my surround started to hang on the HTC screen on boot last night, so I hard reset it and it kept hanging so I hard reset it with the sim card out and with in plugged in or not and different combo's of all of that and then finally it throws me this error
the storage card cannot be found or is not functioning please replace it then set the device to manufacturer default
my mind is blown, is it borked beyond homebrew repair or can some one tell me how to save it?
I really dont want to drive to the ATT store for a replacement. . .
I would suggest calling it in to your cell phone carrier. The only other alternative is unscrewing all the screws under your battery cover and taking the phone apart to replace the sd card. (voiding your warranty in the process)
after 3 hours of trying to explain that all the phone does it turn on then set on the HTC loading screen to some one who spoke Indian in a really good English accent they finally believed me about what it was doing then transferred me to some one else to start over.
around the 4.5 hour mark I got accidentally transferred to the "wrong" person who apologized for all the trouble and sent out a replacement phone
I should have just popped it open and replaced the sim card, it would have been less time consuming
Received replacement phone. Has Android 2.3.3 on it. Has error on it.
Short story.
Monday - I lost my phone. Called T-Mobile, and they told me to report to Asurion. Fine.
Tuesday - receive new G2 from Asurion. Only catch is, it has two errors that are seemingly permanent at the moment:
1) "New Voicemail" notification in toolbar. I have no voicemails/no saved messages. So this is annoying.
2) "Blank SD card. SD card blank or has unsupported filesystem." This is SUPER annoying at the moment as I cannot use my picture gallery or anything else that would store data on the phone (MP3 players, etc).
I'm fairly tech savvy. I rebooted the phone. Checked the physical metal contacts on both the phone and the microSD card. Everything is fine. The phone itself works, as the SIM card is just fine and I can make phone calls, receive text messages, etc.
*When I connected the phone to my computer via the USB cable, the phone asks if I want to turn on USB connectivity (which I click yes). But it will not officially register w/ my computer (my computer doesn't recognize it as a removable disk drive device...ie...can't left or right click on it). I've clicked on "mount SD card" on the phone. I've clicked on "erase SD card" on the phone. None of this has worked.
So I called T-Mobile to get a handle on the "blank SD card" issue. They troubleshooted. Nothing. Referred me to HTC. I called HTC. They troubleshooted. Referred me back to T-Mobile. T-Mobile sent me over to Asurion, as they said since it is a replacement phone via warranty, they (Asurion) would handle it. Asurion said their warranty covers only the phone and nothing else (such as the microSD card). So I'm $hit out of luck at the moment. Their only suggestion, was to go get a microSD card elsewhere and try that in the phone to see if that will work. Based on what I'm reading, it seems HIGHLY unlikely this will fix the issue, but I will attempt it nonethless. If it doesn't work, T-Mobile and Asurion will be hearing from me.
So while Gingerbread seems to be great, T-Mobile/Asurion has been less than helpful to me in my case because the SD card issue prevents me from doing things such as use my picture gallery, listen to music, download MP3s, etc.
Any suggestions from you guys on what I can do as far as getting the SD card to work? (And fix the damn "new voicemail" notification).
try a different SDcard? if that one doesn't work, call Asurion and tell them. They should replace it no problem
Try using a card reader for the SD card, connect it to your computer, and format the SD card. I also jad that error on my Desire Z when I got it before. Thought that there was something wrong since other memory cards worked. Formatting the SD worked for me.
Sent from my HTC Vision using XDA App
To fix the voicemail issue call and leave yourself a voicemail. Dial in and delete the new voicemail, this should reset the voicemail server and clear the notification.
Just call back and tell them the phone is frozen. Tell them you tried a master reset and it's still frozen. If they ask you to do it again, just pretend to do it. If they happen to read the notes from the previous call (not very likely) just say, "yeah, it had a problem with the sd card, but NOW my problem is that it's frozen!" In the exceedingly unlikely event that you get a rep who gives you a really hard time, just hang up and call back and try again.
They aren't going to call you out on the carpet and there's no penalty if you exchange a phone and they find nothing wrong with it at the repair center.
rommy0515 said:
Just call back and tell them the phone is frozen. Tell them you tried a master reset and it's still frozen. If they ask you to do it again, just pretend to do it. If they happen to read the notes from the previous call (not very likely) just say, "yeah, it had a problem with the sd card, but NOW my problem is that it's frozen!" In the exceedingly unlikely event that you get a rep who gives you a really hard time, just hang up and call back and try again.
They aren't going to call you out on the carpet and there's no penalty if you exchange a phone and they find nothing wrong with it at the repair center.
Click to expand...
Click to collapse
And tell them that u want one with froyo!
Sent from my HTC Vision using XDA Premium App
OP, just wondering how the battery life is on your phone now? Cause I bought a brand new G2 with 2.3.3 on it as well and it seems pretty bad and I don't even have the data plan hooked up to it yet so I can only imagine how bad it would be. Was it significantly better on Froyo? Just curious cause tmo can send me a replacement any time.
I fixed the voicemail issue.
Replaced the microSD card and that fixed it as well. Disappointed that I was given a bad microSD card...
As for battery life, I'll run a test today.
Battery life pre-Gingerbread compared to Gingerbread...honestly about the same. Not that much longer. Not enough for me to notice and be WOWed over.
Well, after working without an issue since february both on LP and now MM, the phone is now saying the SD card (sandisk ultra 32gb HC I class 10) is corrupted and gives a notification to fix it. So, not wanting to lose all her pictures, videos and music on the card, I pop it in my laptop to see if it can be repaired. Windows 10 detected a problem, fixed it and I thought we were good. Put back in phone, says it's corrupted. Put in every other phone I have that I can and the card works totally fine. I put back in my computer, back up the entire card and then try the format (as external storage) on the DT2 but it fails with error command '57 volume partition disk:179,64 public' failed with '400 57 Command failed' . I have googled this and haven't come up with much other than other moto phones are having the issue too as well as some threads on xda for the X force but no one has an answer.
Anyone have any idea how to correct this? I have tried all 6 SD cards I own in the phone and all do the same thing but work totally fine in other phones so I know it's not the card. I have downloaded the software upgrade and repair tool from verizon and ran the repair with didn't help. I have read that others have FDR to no avail. I have also read that some have gotten replacement phones that reacted the exact same way. I formatted on my computer both quick and full and also formatted the card in another MM phone but nothing is working! This is obviously an issue with the phone firmware/software and once it fails to format, the phone doesn't recognize any SD card put in the phone until rebooted. Once rebooted, the phone again says it's corrupted but it's not recognized at all, meaning I can't even use a 3rd party app like sandisk's own to try to format. This is so frustrating.
I have a moto x force which doesnt recognise any sd cards out of the box but because bought from ebay i have no warranty to fall back on. I suggest iff you have a warranty you should send it back because i think some of these phones were shipped with a defective sd reader good luck.
had the same problem before. I restore the default rom and all is good.
Sent from my XT1580 using Tapatalk
I did that too flashed the official rom again but still a no go.
I don't have the ability to clean flash the official software on the DT2. All I have is the Verizon software upgrade/repair utility which I already ran the repair. Is it likely that this is an actual hardware issue?
I have the exactly same issue.
Motorola representative asked me to take my phone do a repair service but that's not an option here because their authorized repair service says everything is water damage so they don't honor the warranty. I have this issue for months now, still waiting for an update since I belive it's software related.
I can't recommend this phone or Motorola to anyone.
It's not software related I can tell you that because I flashed cm12.1 after rooting my x force and still sd card not working.
I did an "Advanced" RMA through moto's website. Got the replacement last week and the same SD card that the other phone said was corrupted has been working fine. It's definitely hardware related. I sent my wife's phone back to moto and it should be there this Friday. If they try to tell me it's water or physical damage, I don't know what I'll do. I checked everything before I sent it back and there was no signs of water damage and only normal wear and tear for the few bumps and drops it took. No cracked screen or camera lens, there are some scratches and indentations on the shattershield top layer and some marks on the metal rim. To me, that is normal wear and tear for a phone they market as being able to withstand much more abuse than that. We'll see but again, the replacement is working fine.
Side note: I do think it's sort of BS that in order to get a warranty replacement that is how my wife designed the phone, we have to pay moto $25 to send a replacement and have a hold on a CC for $250. On top of that, it took them 4 business days to send it out. If she had just a standard black one, could have replaced direct through vzw, gotten it next day shipping and paid nothing for it and no hold on a CC.
Because I bought mine from eBay they won't honour the warranty whatsoever so I'm stuck with 30gb. Lucky I don't need more than about 20gb.