Related
Hey guys.
Owned the phone for a few months now and have started to notice a really odd problem. For a while the screen was being fairly unresponsive to touches and I couldn't figure out why. Taking the screen protector off fixed it temporarily but now the issue is back.
I finally realised that the issue was a black smudge that would appear whenever I pushed too hard on the screen. I'm assuming this registers as a touch on the screen and prevents it from working. Rubbing the stylus over the area usually makes it dissipate and the screen becomes responsive again, but it would come back not long later after general use.
Also there's some fairly odd rainbowing underneath the digitizer that moves around when you press on the screen. It circles around the smudges when they appear.
I know that all sounds fairly vague, but any help on the issue would be great. Is a new digitizer in order or could it be fixed by just dissassembling it? I've tried using a suction cap to make the problem go away, the rainbowing disappears but slowly comes back again. Also I haven't dropped the phone, left it near anything etc, besides the digitizer problem the phone works fine.
Thanks in advance!
(On a side note, I bought the phone off eBay and had to use a serial number locater to determine the region of the phone. Found out it was destined for India when I'm in Australia. Fairly odd, but what are the warranty implications? Is it still covered?)
Same problem here!
I've sent it to HTC for repair, since my Diamond2 has 1 year warranty and I only bought it in May/09. HTC said that screen issues are excluded of the warranty and that I have to pay about €70 for the screen repair, because, they say, the problem is due to misuse - wich I don't think is true.
Daisjun said:
Hey guys.
Owned the phone for a few months now and have started to notice a really odd problem. For a while the screen was being fairly unresponsive to touches and I couldn't figure out why. Taking the screen protector off fixed it temporarily but now the issue is back.
I finally realised that the issue was a black smudge that would appear whenever I pushed too hard on the screen. I'm assuming this registers as a touch on the screen and prevents it from working. Rubbing the stylus over the area usually makes it dissipate and the screen becomes responsive again, but it would come back not long later after general use.
Also there's some fairly odd rainbowing underneath the digitizer that moves around when you press on the screen. It circles around the smudges when they appear.
I know that all sounds fairly vague, but any help on the issue would be great. Is a new digitizer in order or could it be fixed by just dissassembling it? I've tried using a suction cap to make the problem go away, the rainbowing disappears but slowly comes back again. Also I haven't dropped the phone, left it near anything etc, besides the digitizer problem the phone works fine.
Thanks in advance!
(On a side note, I bought the phone off eBay and had to use a serial number locater to determine the region of the phone. Found out it was destined for India when I'm in Australia. Fairly odd, but what are the warranty implications? Is it still covered?)
Click to expand...
Click to collapse
You have collapsed your layers between lcd and digitizer.
Some folks here use duct tape to repeatedly pull the layers apart and it fixes their issue for a while.
Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.
Daisjun said:
Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.
Click to expand...
Click to collapse
search for "newton rings"
Daisjun said:
Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.
Click to expand...
Click to collapse
The issue is being discussed here:
http://forum.xda-developers...522813
I've already filed a complaint to the comm's regulation office. I'me presently waiting for their response.
had the same issue.. I just replaced the digitizer, it's a bit tricky but certainly possible.. yours is not that old so it should be repaired under warranty if you can have that done (have no clue about your situation there..)
digitizers are cheap on ebay
disassembly:
http://www.pdacenter.ru/razborka/htc-touch-diamond2/
Daisjun said:
Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.
Click to expand...
Click to collapse
Here is my thread about this.
I am in the same boat as you - phone was destined for somewhere in Asia, and I am in Australia. I contacted HTC, and they also told me that the problem could be caused by misuse, even though I KNOW it wasn't, as my phone is always in it's case unless being used, never dropped etc. It sucks, but I think I will just replace the digitizer myself.
I'm starting this thread as a central database for CDMA Hero owners to share defects and bugs in Hardware and Software.
My apologies if this has been addressed else-where.
Found with my Girlfriend's and my "with Google" Heros that we both have a noticeable amount of dust under the screen (glass). I thought this was addressed with rev. 2 of the phone?
Anyone one else with the same issue?
paint on case is VERY easy to chip...
I agree the finish seems a little delicate. I've been using a cheap hard plastic case since I got mine in dec. Helps alot with wear and tear, and isn't too bulky or hard to get out of my pocket.
i agree with the paint issue.
my end button is totally red not silver and red
I had a dust issue with my first (unbranded).
The first thing I did with my replacement (with google) hero was to apply an invisible shield to it. I have not noticed any dust under the screen whatsoever.
Also, although it isn't exactly pretty, I found while applying the invisible shield that it did not cover the gap between screen and button pad. As a quick fix to this I cut a thin piece of invisible shield material that was left over and applied it over the crack/screen protector/button pad protector. Just for some extra protection.
For shocks, I have the phone in the HTC silicone case. My phone has taken a number of falls/skids across the ground and stuff and this combo has protected it completely.
Edit:
Almost forgot, my original also seemed to develop a wear mark on the metal button pad finish. It was as if a part of the layer had rubbed off and tarnished in a circular pattern.
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
justinisyoung said:
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
Click to expand...
Click to collapse
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
mrinehart93 said:
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
Click to expand...
Click to collapse
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
I understand how frustrating it can be for dust to collect under the screen of your device. We have recently learned that Sprint has a process in place to resolve this issue. Please contact Sprint for the location of your nearest Sprint Service and Repair facility. They are equipped to clean your device, and in doing so will be able to keep the issue from recurring in the future. I apologize for any inconvenience you may have experienced.
Click to expand...
Click to collapse
which pretty much means that the sprint store should be able to repair it for free.
justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
I had heard about the dust problem before, and was glad that I didn't have that problem yet... After reading this thread, I decided to look again.... Now I do have dust in the bottom right
It seems to me that the problem is dust entering between the keypad and the screen, and then getting up underneath of the digitizer which doesn't seem to be against the LCD, which is strange, I think. Most handhelds I've taken apart have the digitizer glued around the edges directly to the LCD. Thank god that HTC and Sprint are actually addressing this problem. If someone does know how and where this seal is applied, I'd love to know. I might be taking mine back before too long, and I always would like to know what they're going to do beforehand.
beyondinferno said:
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
Click to expand...
Click to collapse
OMG i loved the mogul till I realized the CPU was slow the whole thing was slow and in my 2 years i went through 8 of them. That was the best money ever spent on TEP
Seriously you guys should have no problem exchanging that phone in warranty without TEP IF you take it to the shop and they cant resolve your dust issue they will ship you a remanufactured phone.
justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
clamknuckle said:
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
Click to expand...
Click to collapse
ffffffffffffuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu-------------
So is HTC actually 'fixing' the problem?
brian2220 said:
i agree with the paint issue.
my end button is totally red not silver and red
Click to expand...
Click to collapse
Same here. Otherwise no issues.
The stock roms sucks.
But seriously, same as everyone else
-Dust under screen
-Button paint chipping off
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Actually, I'm considering taking my Hero apart and trying to figure out a fix on my own. I think I'll wait just a little longer... just to make sure nothing fails and I can't take it back. Or, is there anywhere I can buy those black stickers for the screw-heads?
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
chococrazy said:
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
Click to expand...
Click to collapse
OMG they murdered a Heroc!!!
thematrixkid17 said:
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Click to expand...
Click to collapse
Interesting, I loved my Touch Pro, the only flaking or issues with the aesthetics I had were from where it met pavement once...there's also a .cab file your friend can download that will fix the date issue...I'd post a link but I'm not sure of XDA's linking policies to other sites, just google ".cab fix for touch pro sms date," it's one of the first results.
As far as bugs and manufacturer defects with my Hero go, I've had the phone for a little over a month now and haven't anything to report...it does lag a little at times but I've yet to find a rooting process that works for my Hero for whatever reason, it's the newest version with the "with Google" branding. The "one touch root" or whatever it was titled from unlockr didn't work, nor did the one I found on android forums.
I didn't get stuck in a bootloader or anything for either process, it's simply that neither one had any affect; I did follow both process to a "T." I'll get around to trying the tutorial I found on here (XDA) one day when I have time, although I must say, I kind of prefer the hacks and tricks of WinMo at this point.
Aridon said:
Same here. Otherwise no issues.
Click to expand...
Click to collapse
same, i just removed the foil completely. just have a red button now.
My FP scanner stopped working recently...figured it was software related so i went ahead and wiped the stats..restarted, installed new custom rom...no cigar.
I have dropped my phone in water so im assuming its water damage.
Anyone got any ideas where i can get a replacement and get it fixed?
Thanks!
Same here, I can't find a solution at all. Flashing new roms dont fix it neither does wiping data
Sent from my MB860 using XDA App
jackdonogy said:
My FP scanner stopped working recently...figured it was software related so i went ahead and wiped the stats..restarted, installed new custom rom...no cigar.
I have dropped my phone in water so im assuming its water damage.
Anyone got any ideas where i can get a replacement and get it fixed?
Thanks!
Click to expand...
Click to collapse
If water has affected the hardware, i doubt that you can ever fix this problem( if i were you, i would dismantle the phone and try and clean-and completely dry any water off it- the FP scanner and see if it works....but i would not advise you to do such a thing if you are not comfortable with it).
If, however it's a software issue, Flashing a new ROM would have fixed this problem.
The good news here though is that you can use the traditional lock, which many Atrix users prefer over the FP scanner.
another option is too look for a bricked phone or one with a cracked screen for parts to replace the FP scanner.
funny thing about water damage....i dropped it in may...literally 3 months ago..and now its causing an issue...guess i have to live with no FP scanner..
cellulardr.com
Just got a replacement from them for about $30 with the back as well for good measure. Friend from the US shipped it up here to save.
my old one actually does work haven't determined why my sensor gives me issues (off balance so it records swipes that aren't happening - not sure what the cause is cause it just goes away after some adjustment). the point being you are in toronto so you can have mine for $10 and i would install it as well.
y2whisper said:
cellulardr.com
Just got a replacement from them for about $30 with the back as well for good measure. Friend from the US shipped it up here to save.
my old one actually does work haven't determined why my sensor gives me issues (off balance so it records swipes that aren't happening - not sure what the cause is cause it just goes away after some adjustment). the point being you are in toronto so you can have mine for $10 and i would install it as well.
Click to expand...
Click to collapse
so i need these two things:
http://www.cellulardr.com/proddetail.php?prod=01006796003
http://www.cellulardr.com/proddetail.php?prod=01006645001
How easy was it to replace the FP scanner?
y2whisper said:
cellulardr.com
Just got a replacement from them for about $30 with the back as well for good measure. Friend from the US shipped it up here to save.
my old one actually does work haven't determined why my sensor gives me issues (off balance so it records swipes that aren't happening - not sure what the cause is cause it just goes away after some adjustment). the point being you are in toronto so you can have mine for $10 and i would install it as well.
Click to expand...
Click to collapse
Great! Let's meet up. I've pm'ed u. Hit me back. Thanks!
Sent from my MB860 using XDA Premium App
andy2na said:
so i need these two things:
http://www.cellulardr.com/proddetail.php?prod=01006796003
http://www.cellulardr.com/proddetail.php?prod=01006645001
How easy was it to replace the FP scanner?
Click to expand...
Click to collapse
you might not need both, but to be safe spend the extra $5. I haven't used the one I bought since it appears to be working fine.
This phone is very easy to torn apart.
yeah its actually one of the easiest out there
http://www.ifixit.com/Teardown/Motorola-Atrix-4G-Teardown/4964/1
you won't have to go beyond step 6 for this repair.
There is an onlilne outfit that supplies replacement parts for the Atrix, but doing so is not for the faint of heart.. The site is located at www.repairsuniverse.com
I considered going through them to replace my glass when it lost a battle with gravity and a concrete slab, and noticed at the time, they have just about any part that you could need, including the board that contains the FP scanner.
y2whisper said:
you might not need both, but to be safe spend the extra $5. I haven't used the one I bought since it appears to be working fine.
Click to expand...
Click to collapse
The sticker like cover of my scanner is peeling away. Is this the same as the cover that they have for sale?
you mean the black put your finger against? the cover is actually underneath that.
borgib said:
The sticker like cover of my scanner is peeling away. Is this the same as the cover that they have for sale?
Click to expand...
Click to collapse
y2whisper said:
you mean the black put your finger against? the cover is actually underneath that.
Click to expand...
Click to collapse
I bought it before I saw your post. You are right. The cover actually rests underneath the FP scanner itself.
In stead of buying the entire scanner, what I did was super glue the sticker back down. It's not exactly pretty, but the scanner still works flawlessly.
Straight to the point...
About a day before i had dirty flashed xenon 4.4.2 cm based over pa beta 5 and aosp zip for non caf support for cm rom....
After that used for about 1 hours my phone then suddenly got overheating...and when i decided to clean flash the rom and the phone was just about to reboot...The screen went white..And then after a few seconds it starts fading black from edges..and that it...i get nothing else...the phone boots up well i am able to receive calls and sound is also working just no display....when screen is on it just goes white then fades....that is..nothing else...
Any idea whats the issue, which part damaged how to recovery?
Has any1 else suffered from this issue.....
Help needed..ty
https://www.dropbox.com/s/b8iqls8wbevw0v3/Screenshot_2014-02-20-23-09-04.png
https://www.dropbox.com/s/yp58uzy7061p0mz/20140220_230808.jpg
https://www.dropbox.com/s/r1qcqwn83kdhmin/20140220_230725.jpg
Does this happen in fastboot mode too? And in recovery?
Sent from my Nexus 4, want to know my current project? Check http://team-fun.eu
SMillerNL said:
Does this happen in fastboot mode too? And in recovery?
Sent from my Nexus 4, want to know my current project? Check http://team-fun.eu
Click to expand...
Click to collapse
it goes in recovery too and even boot ups....but no display only white screen...and starts heating up after some time...
SMillerNL said:
Does this happen in fastboot mode too? And in recovery?
Sent from my Nexus 4, want to know my current project? Check http://team-fun.eu
Click to expand...
Click to collapse
you can view the images..
So did you try to get into fastboot and do a factory reset?
Sent from my Nexus 4, want to know my current project? Check http://team-fun.eu
SMillerNL said:
So did you try to get into fastboot and do a factory reset?
Sent from my Nexus 4, want to know my current project? Check http://team-fun.eu
Click to expand...
Click to collapse
it gets into the fastboot....but no display...i didnt tried it...but i dont think it will fix it...and if it doesnt fixes then ill loose the recovery...so didnt do that...
I dont think that factory resetting and flashing stock rom will do...coz all that happens in recovery and i can see any think that just a white screen...sometimes faint....must be a display or a motherboard problem....
but when it comes to display it is not broken or got damaged....might be motherboard must be burnt...but if so then why will the cell boot up without issues...
are there any chances of screen damaging due to heat...?coz it has got heated and i got this problem...
And all functions are working even calls sms wifi....everything w/o issue...just no display..
Should think on it..
Can any1 detect where the problem is so that I can fix it...
If you can't buy a new screen assembly to troubleshoot whether that's a possible issue then the only thing I can think of is wiping the phone and flashing the google factory image.
Are you able to download this and flash it through the command line using fastboot?
Sturdy_99 said:
Can any1 detect where the problem is so that I can fix it...
Click to expand...
Click to collapse
Hey sturdy I hope your phone carries an Indian warranty !! If yes the best way is to flash back the factory image and get it to your nearest lg centre !!
If u are not covered under warranty lg guys charge around 4.8 k INR for front screen with digitalizer !! You get a screen replacement on eBay for around 2.5 k !! If its the motherboard it can burn a dent in your pocket !!
OverloadOfFlux said:
If you can't buy a new screen assembly to troubleshoot whether that's a possible issue then the only thing I can think of is wiping the phone and flashing the google factory image.
Are you able to download this and flash it through the command line using fastboot?
Click to expand...
Click to collapse
NABENDU1 said:
Hey sturdy I hope your phone carries an Indian warranty !! If yes the best way is to flash back the factory image and get it to your nearest lg centre !!
If u are not covered under warranty lg guys charge around 4.8 k INR for front screen with digitalizer !! You get a screen replacement on eBay for around 2.5 k !! If its the motherboard it can burn a dent in your pocket !!
Click to expand...
Click to collapse
i dont have warranty....ok i need to detect the problem...so that i can fix it....You can read the previous posts i have written....
Anywayz firsstly i opened up my monster...cleaned the thermal paste..re-applied it....Ok nothing is burnt on motherboard....everything works even usb....my computer is reading the device....just no display thats it...i tried to disconnect the display and see...still everything works no heat up...
so it takes me towards the screen problem....
Now is there any chance to screen plug getting damaged from the motherboard.... there are just two slots i dont think it has any chance of damage...
And also the screen is responsive but not display...i can swipe and receive calls and everything....just no display...
So what is damaged ?
As there are two parts of screen..
This is the exact thing whats happening
After a lot of research...i found that from the three parts which i thought i had problem with is that...lcd digitizer and gpu...
there is no digitizer issue...after my research...now left if lcd might have burnt out or gpu might have burnt out...
This is the exact thing whats happening
http://www.youtube.com/watch?v=hdwWM2ktEnQ
After a lot of research...i found that from the three parts which i thought i had problem with is that...lcd digitizer and gpu...
there is no digitizer issue...after my research...now left if lcd might have burnt out or gpu might have burnt out...
I'm really guessing here but like I said before, i'd say restore the factory image from Google to see if there's any software issues at play like a kernel issue.
At least then (if that doesn't fix it) you have the option of either sending in the device to LG for a fix, giving it to a third party repair shop, or buying the screen assembly yourself and replacing it that way.
Like NABENDU1 said you can get one on ebay or other sites, find the tutorials on youtube and you already seem to have the necessary tools so that'd be the cheapest way.
Though i'd say make sure you get the whole assembly to make replacing it easier, or it can get quite fiddly.
If it still doesn't work after that, then it may be a problem with the motherboard which would also need fixing.
Good luck figuring it out though.
Sturdy_99 said:
This is the exact thing whats happening
http://www.youtube.com/watch?v=hdwWM2ktEnQ
After a lot of research...i found that from the three parts which i thought i had problem with is that...lcd digitizer and gpu...
there is no digitizer issue...after my research...now left if lcd might have burnt out or gpu might have burnt out...
Click to expand...
Click to collapse
Probably the hard reboot might do the Trick as mentioned in one of the threads !! I hope your N4 comes to life asap !! Ghosh why do these things happen to Devs !! Love ur Kernel brother hope everything gets fine soon !!
OverloadOfFlux said:
I'm really guessing here but like I said before, i'd say restore the factory image from Google to see if there's any software issues at play like a kernel issue.
At least then (if that doesn't fix it) you have the option of either sending in the device to LG for a fix, giving it to a third party repair shop, or buying the screen assembly yourself and replacing it that way.
Like NABENDU1 said you can get one on ebay or other sites, find the tutorials on youtube and you already seem to have the necessary tools so that'd be the cheapest way.
Though i'd say make sure you get the whole assembly to make replacing it easier, or it can get quite fiddly.
If it still doesn't work after that, then it may be a problem with the motherboard which would also need fixing.
Good luck figuring it out though.
Click to expand...
Click to collapse
NABENDU1 said:
Probably the hard reboot might do the Trick as mentioned in one of the threads !! I hope your N4 comes to life asap !! Ghosh why do these things happen to Devs !! Love ur Kernel brother hope everything gets fine soon !!
Click to expand...
Click to collapse
Downloading the factory image.....ill try this out today...if it doent fix the i thing lcd is burnt...
OverloadOfFlux said:
I'm really guessing here but like I said before, i'd say restore the factory image from Google to see if there's any software issues at play like a kernel issue.
At least then (if that doesn't fix it) you have the option of either sending in the device to LG for a fix, giving it to a third party repair shop, or buying the screen assembly yourself and replacing it that way.
Like NABENDU1 said you can get one on ebay or other sites, find the tutorials on youtube and you already seem to have the necessary tools so that'd be the cheapest way.
Though i'd say make sure you get the whole assembly to make replacing it easier, or it can get quite fiddly.
If it still doesn't work after that, then it may be a problem with the motherboard which would also need fixing.
Good luck figuring it out though.
Click to expand...
Click to collapse
i dont think its a motherboard issue...bcoz the two slots is not damagable...and also nothing burnt inside...and the cell i working like charm just no display..
Factory reset didn't do guys....now im getting a white ring...n also cant see weatger the cell is on or off....
now what...
Sturdy_99 said:
Factory reset didn't do guys....now im getting a white ring...n also cant see weatger the cell is on or off....
now what...
Click to expand...
Click to collapse
The white ring stays even when it's off?
If you're sure you reconnected all the ribbons inside and wiping everything and flashing the factory image didn't solve the issue then it's safe to assume there's a hardware fault somewhere. Unless you or anyone else can think of what else it could be, it looks like it's time to try replacing the screen assembly.
Don't know where you'll be able to find one in India. Ebay might have one, aliexpress might also be worth a look, I saw one on there that ships to India from China for Rs. 4,070.40 / piece with free shipping.
Again good luck!
OverloadOfFlux said:
The white ring stays even when it's off?
If you're sure you reconnected all the ribbons inside and wiping everything and flashing the factory image didn't solve the issue then it's safe to assume there's a hardware fault somewhere. Unless you or anyone else can think of what else it could be, it looks like it's time to try replacing the screen assembly.
Don't know where you'll be able to find one in India. Ebay might have one, aliexpress might also be worth a look, I saw one on there that ships to India from China for Rs. 4,070.40 / piece with free shipping.
Again good luck!
Click to expand...
Click to collapse
no it doesnt stay while its off....Only when it is on..n yeah i think the screen has burnt out...
But its a big pocket hole here in india to buy that part...just the lcd is burnt...so do i need to buy the whole assembly...with digitelizer and lcd and frame...
So something I noticed on my old note 4 is that the screen has a strip unresponsive to touch (pen works fine).
The thing that weirds me out is that when you reboot the phone, it works perfectly fine, but after being on for a few hours, the middle part of the screen just stops responding.
Rebooting revives the part of the screen, but not for long. Factory resetting it does nothing different and it's running completely stock firmware and software.
Any ideas as to what's causing this? I'm not sure if replacing the screen would help since it seems to work fine for the short duration that it does.
It sounds like a digitizer problem. I wonder also if the heat of the phone is causing something to change or even physically warp to cause the unresponsive part.
Unidave199 said:
It sounds like a digitizer problem. I wonder also if the heat of the phone is causing something to change or even physically warp to cause the unresponsive part.
Click to expand...
Click to collapse
Either a blown display or mobo.
A trace, solder joint, micro weld or junction failed.
It's possible it could be a connector/ribbon cable failure in which case easily repairable.
Check the display/mobo ribbon connectors...
Unidave199 said:
It sounds like a digitizer problem. I wonder also if the heat of the phone is causing something to change or even physically warp to cause the unresponsive part.
Click to expand...
Click to collapse
I'm pretty sure it's not heat since you can turn it on, leave it on a table, idle without anything running, and it'll be completely room temp and the part of the screen stops responding.
blackhawk said:
Either a blown display or mobo.
A trace, solder joint, micro weld or junction failed.
It's possible it could be a connector/ribbon cable failure in which case easily repairable.
Check the display/mobo ribbon connectors...
Click to expand...
Click to collapse
I'll give them a look over, hopefully reseating connectors may help
YellowSomething said:
I'm pretty sure it's not heat since you can turn it on, leave it on a table, idle without anything running, and it'll be completely room temp and the part of the screen stops responding.
I'll give them a look over, hopefully reseating connectors may help
Click to expand...
Click to collapse
Could be literally 100s of thousands of parts that could have failed; semiconductor junctions, resistors or caps.
Solder failures aren't uncommon either.
If you spare parts, use the process of elimination. If you really like that model having a few parts queens around is a plan.
Hopefully it's a connector contact... check all connections including grounds.
For $650 you can get a Note 10+ 512gb in excellent condition... don't got too nuts trying to fix it.
blackhawk said:
Could be literally 100s of thousands of parts that could have failed; semiconductor junctions, resistors or caps.
Solder failures aren't uncommon either.
If you spare parts, use the process of elimination. If you really like that model having a few parts queens around is a plan.
Hopefully it's a connector contact... check all connections including grounds.
For $650 you can get a Note 10+ 512gb in excellent condition... don't got too nuts trying to fix it.
Click to expand...
Click to collapse
i'm not using this phone, it's my dad's old phone that i just want to mess around with since he put it in a drawer a while ago. I don't really plan on putting much into it. just hopefully get it running well and to **** around with roms on it.
Also $650 still isn't cheap for a phone when you're paying cash outright :v
at least a lot more expensive than a $50 screen replacement or $35 motherboard
YellowSomething said:
i'm not using this phone, it's my dad's old phone that i just want to mess around with since he put it in a drawer a while ago. I don't really plan on putting much into it. just hopefully get it running well and to **** around with roms on it.
Also $650 still isn't cheap for a phone when you're paying cash outright :v
at least a lot more expensive than a $50 screen replacement or $35 motherboard
Click to expand...
Click to collapse
You're my hero... I am not good enough to mess with solders and digging that deep! Good Luck!
YellowSomething said:
i'm not using this phone, it's my dad's old phone that i just want to mess around with since he put it in a drawer a while ago. I don't really plan on putting much into it. just hopefully get it running well and to **** around with roms on it.
Also $650 still isn't cheap for a phone when you're paying cash outright :v
at least a lot more expensive than a $50 screen replacement or $35 motherboard
Click to expand...
Click to collapse
I gave you a top shelf example.
Lots S-10s etc.
There's no guarantee swamping out parts will fix anything. The devil is in the details.
blackhawk said:
I gave you a top shelf example.
Lots S-10s etc.
There's no guarantee swamping out parts will fix anything. The devil is in the details.
Click to expand...
Click to collapse
Fair enough
reseating things didn't help, may see if i can scrounge up an old parts phone or something
YellowSomething said:
Fair enough
reseating things didn't help, may see if i can scrounge up an old parts phone or something
Click to expand...
Click to collapse
Sorry to hear that.
Some devices seem to defy being repaired.
45 years ago Tom Schall owned a TV repair shop. He was an excellent technician with a engineering degree in electronics.
He swapped out a trouble filled Magnavox chassis with a known good one for a customer after repairing the original one at least twice only to have another circuit fail.
After a month he did the swamp but continued to try and fix the original. He repaired completely different sections of it only to have another one fail, HV, tuner, horizontal output, audio, and more.
Never once did it survive a couple days of burn in, sometimes only hours. It got to be a running joke. Hundreds of test point checks, scoped it, testing isolated components pondering how it could be so cryptic to repair. At this point no one else would even touch it... but Tom persisted for at least 3 more years in his spare time.
If there's a heaven or hell I'm sure Tom's still tinkering with that chassis. RIP
They weren't called Magotboxes for nothing
.
YellowSomething said:
So something I noticed on my old note 4 is that the screen has a strip unresponsive to touch (pen works fine).
The thing that weirds me out is that when you reboot the phone, it works perfectly fine, but after being on for a few hours, the middle part of the screen just stops responding.
Rebooting revives the part of the screen, but not for long. Factory resetting it does nothing different and it's running completely stock firmware and software.
Any ideas as to what's causing this? I'm not sure if replacing the screen would help since it seems to work fine for the short duration that it does.
Click to expand...
Click to collapse
See if this works for you, it did for me after i thinking digitser was kerputt.
on Dialler, dial: *#2663#
if a menu comes up, choose the top left option to upgrade the fw for touchscreen, wait for complete, then hit home button and see if it works. Maybe best to try after your screen goes funny, it should fix straight away
thewudz said:
See if this works for you, it did for me after i thinking digitser was kerputt.
on Dialler, dial: *#2663#
if a menu comes up, choose the top left option to upgrade the fw for touchscreen, wait for complete, then hit home button and see if it works. Maybe best to try after your screen goes funny, it should fix straight away
Click to expand...
Click to collapse
That worked at first, but I rebooted the phone and it seems to be doing it again. I tried to update the firmware again, and it's not working. Any advice? It worked fine for over a day without any issue after doing that at first, now it's back to doing it again.
YellowSomething said:
That worked at first, but I rebooted the phone and it seems to be doing it again. I tried to update the firmware again, and it's not working. Any advice? It worked fine for over a day without any issue after doing that at first, now it's back to doing it again.
Click to expand...
Click to collapse
Sorry late reply, I didnt get a notification. It worked for me and I haven't had to do it again, it likely sounds like you have a hardware issue unfortunately.
Only other option maybe, is putting on a custom rom, which will instigate a full system wipe and a new fresh software install to a more modern Android version. Possibly may be worth a shot?
thewudz said:
Sorry late reply, I didnt get a notification. It worked for me and I haven't had to do it again, it likely sounds like you have a hardware issue unfortunately.
Click to expand...
Click to collapse
Alright, update.
i tried again, and it fixed it, but a while later, it did it again. Since that seemed to fix it for a bit, i can't imagine it being solely a hardware problem.
thewudz said:
Only other option maybe, is putting on a custom rom, which will instigate a full system wipe and a new fresh software install to a more modern Android version. Possibly may be worth a shot?
Click to expand...
Click to collapse
honestly, that's the plan as of right now. As much as I like the S-pen features on this, it'd be for the better if it fixes it.
Update, TWRP + new rom installed. Still does it.
With Refined Nougat N7FE, I'm able to open the screen firmware menu from the dialer and update like with the stock rom. It sometimes fixes it for a while, but ends up doing it again.