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I am new here but just wanted to know if anyone else has had issues with their Samsung Vibrant overheating???? I have had this phone for less than 2 months from my carrier and now it is dead and in for repair!! I went to go grab the phone and the screen did not come on; however, the buttons at the bottom were lit up so i tried the buttons on the side of the phone (on/off switch) still nothing. The top half of my phone (not where the battery is) got so hot that it burnt my hand. Then I noticed blue, red, green pixel stars on the screen (which by the way burnt the screen). I don't know if it is a faulty battery/charger? Or what. When I spoke to my carrier, they told me that this is the first they have heard about anything like my case. It has been in the shop for more than 1 month now and I am getting very annoyed..as they gave me a loaner Galaxy to use and I HATE IT!!! Anyone have any suggestions??? I did not game on this phone or anything...
Thanks so much,
Pam
Happened to an HTC Aria I had, and had to get a new replacement to AT&T. The digitizer went (burnt?) out, and since it's a touchscreen only phone it became unusable because I couldn't really do anything on it.
What kind of charger did you use? Especially car charger...
I have never had it on with a car charger. I have heard that one should put the phone on plane mode as the green charge battery light will not come on. From what I hear they are replacing the screen (which they have no choice as it is burnt) as well as the board. Why is it taking soooooooooooo long? I usually have it on WiFi all the time; however, this should not do anything. It makes me mad....I have waited for this phone to come out and when I got it, I thought there was no other...until this happened. I did notice it acting kinda slow and I realize some phones do get warm...but should NEVER get hot enough to burn one's hand!!!!
I'm guessing you didn't OC the phone or anything.
Yea, I keep mine on WiFi basically 80% of the time, but the phone (in stock form) turns that off when the phone sleeps. I have brightness set to auto.
I notice my phone gets very hot when I have it on a car charger, and I'm using a charger from T-Mobile. It doesn't happen when I have it charging from an outlet in the wall through a USB Extended cable.
That's the only time I notice my phone getting hot.
Also, using the phone on WiFi tends to keep the phone cooler than using it on a data connection - I've noticed that for a few phones I've owned.
The overheating issue was also a big problem with HTC HD2s (except those phones would just go into a reboot loop/lock up, instead of burning up ).
No I did not overcharge the phone; however, I do notice that the battery life is almost nil on this phone. Full charge does not last 2 long on the phone and I only use it basically to text my daughters...and a little texam holden lol. But I have noticed with this galaxy (the loaner phone) the battery stays good for 2 - 3 days! Although I really hate this phone so I do not use that much! How would they be able to tell if it is the battery?? From what they have told me, they are only replacing the screen and the board....Well something made it go hot!! Battery or charger...When I took the phone back to Aliant I was going to give them everything including the charger, but they just sent it away with the battery. How do they know it was not the charger?? Getting very frustrated....I have always owned a Samsung phone and have never had any issues until this phone....makes me want to go back....but I do like the Vibrant when it was working....esp the screen.....
Only things I've ever come across that have made a Vibrant overheat is using cheap non-oem extended batteries, overclocking the CPU / GPU or leaving it a car in a 120+ climate then expecting to make heavy of use it without allowing it to cool down first.
I have never replaced the battery...it is brand new (less than 2 months old)....Thank god I had insurance on it... One would think that it would not take this long to come back from being fixed!!! Have never left in car....don't have to worry about the 120 degrees we are INTO snow now!! LOL... I am disappointed with Samsung. How can they tell what made it go that way?? Battery? Home Charger? They should replace the battery in my opinion as well!!
How often does the Vibrant overheat? Is this a common issue?
not sure.....it only took one time for me that fried the phone...Now they are supposedly replacing the screenh (they have to it burnt an image on it) as well as the board.
I have never heard of this happening with the vibrant. They claim they have not heard of this issue??!! I cannot believe this. I would like to know what caused this. I thought perhaps it was the WiFi being on all the time, but I do not think this is why. I do not game on it....I do not overcharge it (only charge it via home charger when it shows battery getting low - which might i add says it is almost drained at mid day??!)
Seriously, I have never heard of a phone overheating. I mean, sure they get hot when talking on it, but never overheat.
my phone has gotten really hot gaming on it while charging (stock charger and moto cliq charger), but it's never died or even decreased performance from it. even when oc'd.
Mine has gotten warm twice: once, I left Google Maps w/ GPS open when I put the phone in my pocket, and didn't realize it until I felt the heat in my pocket; the other time, I left ScummVM running (which apparently doesn't suspend properly), draining my battery over about two hours, again in my pocket.
Both times the phone was only warm to the touch. Nothing like you've described.
So do you have T-Mobile or Bell? If you have Bell (sounds like you do, I'm 99% positive) this is limited to the Bell i9000m Vibrant and not the T-Mobile T959 Vibrant.
heygrl said:
So do you have T-Mobile or Bell? If you have Bell (sounds like you do, I'm 99% positive) this is limited to the Bell i9000m Vibrant and not the T-Mobile T959 Vibrant.
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There are threas on T-Mobile's official Vibrant forum about this issue.
My vibrant gets very very hot from time to time. I keep it on a usb hooked up to my computer at work with wifi on all day. Sometimes it will get super hot and not want to charge. I restart the phone and it usually fixes the problem. But its not the battery that gets hot, its for sure the yup part of the phone.
Sent from my SGH-T959 using XDA App
Sounds to me like you had a bad battery...this can cause the battery to overheat while charging. I work in construction and when the batteries on my power tools fail you can cook an egg on them when they are charging.
Sent from my SGH-T959 using XDA App
my phone goes to 120plus with me playing while charging. Why don't they just replace thw phone?
Sent from my SGH-T959 using XDA App
stoanhart said:
Mine has gotten warm twice: once, I left Google Maps w/ GPS open when I put the phone in my pocket, and didn't realize it until I felt the heat in my pocket; the other time, I left ScummVM running (which apparently doesn't suspend properly), draining my battery over about two hours, again in my pocket.
Both times the phone was only warm to the touch. Nothing like you've described.
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OMG there is a ScummVM emu!!!! BRBBRBRBRBRBRBRB.....
Did u happen to have anytype of case on your vibrant. I notuced when I charge my phone with the case on it got prety hot. Not to where it would burn my hand, but hotter than I really thought my phone should be while charging. So I take the case off when I put it on the charger.
Sent from my SGH-T959 using XDA App
No one has brought this issue up as far as I know but I am on my 2nd Focus and 2nd battery and having what i believe to be heat related lock ups.
I reformatted tried with fresh phone not even signed into a Live ID and I can duplicate this issue about 90% of the time. I make a phone call and stuff it in my shirt pocket with a jacket on. It will lock up with the Samsung Logo and be hot to the touch. A battery pull is needed to reset and the battery is extremely hot. When I reboot the battery life is drastically diminished.
I am not using an SD card and replicated the issue with or without apps. The only way I can keep it from locking up is on my hip in a case. I can only imagine how the summer will be if I am having the problems now in the winter.
ps I kept my Touch Pro 2 and currently My Moto Droid in my pocket without issue.
Bizarre. I've never experienced that issue before. My Focus usually stays pretty cold actually.
Maybe yours is defective? It's possible.
No issues with the phone getting hot, or even warm, for me.
2 phones and batteries. I thought I would just put it out there to see if others were having issues.
I've noticed my phone getting a little warm while playing Crackdown but it never got slow or locked up ever.
When I download many songs from Zune or play a long game it gets pretty warm but it has never been "to hot" to hold and never crashed.
Deadem said:
It will lock up with the Samsung Logo and be hot to the touch. A battery pull is needed to reset and the battery is extremely hot.
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I also had this problem, i just had this happen for the first time today. I was using my phone earlier in the day, all of a sudden I felt it getting warm in my pocket. After I pulled it out, it was stuck on the samsung logo and warm to the touch. Pulling the battery and resetting does nothing. I keeps booting to the Samsung logo and never proceeds further. I have even left it off for a few hours and attempted to power it up again: still no luck.
I am unable to hard reset the phone.
I called my local AT&T store before they closed, they agreed to replace it tomorrow :-\
I am having so much buyers remorse. I would have returned it but it happened on my 31st day. I went through 2 phones and batteries and I still get the problem. If I talk on the phone or surf the net and stick it in my pocket the phone is toast until I realize it and do a battery pull. If I wait too long the battery is pretty much drained.
I don't ever think I will buy a Samsung again. WM7 is lacking but I knew what I was getting into but from the memory card debacle and the Samsung Boot menu the phone is crap. Hell we can't even set it down flat on a surface and use the tough screen properly. Beautiful screen but all other hardware is crap.
I also noticed a pretty hot Samsung Focus in my pocket today. After turning off wireless search it got cold again.
I have experinced the heating up issue. It happens a few times a week. I kind of think it could potentially be dangerous because of the battery. Samsung should have a recall or fix for free.
ppyy said:
I have experinced the heating up issue. It happens a few times a week. I kind of think it could potentially be dangerous because of the battery. Samsung should have a recall or fix for free.
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If they start blowing up they might issue a recall, but until bodily injury (and getting sued for real bucks) is on the table it is probably cheaper for them to replace or fix them.
Samsung got a ton of bad press for the GPS woes in the Galaxy S line of phones and didn't do a thing about it.
The SD card thing is weird. MS could have revoked their Windows Phone 7 compatible seal of approval but didn't probably bc it was a launch device and didn't want to piss off Samsung. Rediculous.
MS and Intel went through the same thing with the 'Vista Certified' thing. They let big names do what they want because either way they are getting paid for the licences.
my focus got warm when playing Need 4 Speed Undercover from start to finish in 1 sitting lol but my Nexus One,Palm Pre,and iphone would get hot after playing for that amount of time too. It just depends on what u are doing and how long u are doing it imo.
I did make 1 hour call on my Focus and it doesnot seem overheating...
Alson runed the Harvest for harvest and it was fine...
This has happened once before, but just for a small amount of time to to the heat (I believe). The phone has been off for over and hour and refuses to turn on whether I hold down the volume button, don't hold down the volume button, or push the battery in at the exact time as I'm doing the other one or two. The splash screen flashed for half a second and immediately went back off when I plugged my evo charger, the usb part, into my portable ipod charger, so I believe this means there is still help available! Last time this happened, which was months ago, it seemed as if it just needed to cool down a bit, and my reading on the internet confirmed that the phones shut off when their batteries reach too high of temperatures. So what I did was wrap the phone and the battery, separately, in a large wash cloth and let them sit it the fridge for a little while. No luck, I'm running out of ideas (and I realize a ziplock bag may have been better but who cares). A few days ago I installed cm7gginggerbread7 (wimax) over cm7gingerbread2, but have not had any issues up until now and everything has run perfectly as well as smoothly. Is there any way I can turn my brick into a phone? Perhaps there's a way to adb something even though the phone wont boot (im a noob). I'm just pissed cuz I finally got every little thing exactly the way I wanted it, and now I'm stuck with a paperweight :/ I thank you for all your help, brave knights
It just suddenly shut off and won't turn back on?
And you weren't messing with anything?
If so, sounds like it's a hardware or battery issue.
Can you try a different battery?
Does the charging light come on when you plug it in? It could be a dead battery, and if the charging port is broke, it wont charge.
Otherwise, it seems like a hardware issue. I would take it to sprint, and they should be able to replace it for you.
sitlet said:
Does the charging light come on when you plug it in? It could be a dead battery, and if the charging port is broke, it wont charge.
Otherwise, it seems like a hardware issue. I would take it to sprint, and they should be able to replace it for you.
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But it has teh rootz!!!!!!!!!
Smash that mofo with a hammer and call Asurion!!!!!!
jk
matt2053 said:
But it has teh rootz!!!!!!!!!
Smash that mofo with a hammer and call Asurion!!!!!!
jk
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Click to collapse
If they can't get it to power on then it really doesn't matter if it's rooted or not because they won't be able to find out.
Well I was messin with it a couple days ago, flashed gginggerbread6 w/ wimax over gginggerbread2 after wiping cache and dalvik and of course making a nandroid. I was thinking of smashing it but I've gotten everything they way I want it for the thousandth time. I'm also reluctant to do it because this issue has resolved itself in the past, albeit a tad quicker. For christ's sake, it even fixed itself for half a second this time, just enough to show me the splash screen lol. I'm very gentle with my evo and have never had any problems that weren't easily resolved with a little bit of work. I guess I could smash it until it works, and then if it ends up breaking then I win either way, but I'd really like to get my darling fixed. I know it's nothing compared to the cyanogenmod team, but I've flashed and flashed (almost always to cyanogenmod, what can I say it's perfect) and I have FINALLY got everything set up the way I wanted it, which includes manually going through and changing all the icons to custom pngs lol.
I guess I just don't understand why this would happen all of a sudden like this, I've onlu had it for three or four months, htc can't make that shotty of work can they? The other thing is I have a battery widget so as to make sure my battery does not get to hot, as well as having a setting in setcpu which stops overheating if it should ever occur. I really have a feeling it's something which can be fixed just because it has been magically fixed in the past and it was "fixed" for half a second today. Is there any way to adb into recovery even though the screen is black? Any suggestions help, I have important calls coming in as well as rather important calls to (hopefully) future employers. Of course I also don't want people to think that I am ignoring them, which isn't quite as bad but I still try to be as rude as possible :/
So...any ideas guys Don't wanna sound like I'm fishing for compliments, but you all are by far the best in the field. Keep up the good work (on my phone haha) Thanks so much for the advice you're going to give me on how to fix this up so I don't miss all my friends calls and texts until I get pissed off at. Later trooper
EDIT: Sry got block of text. tl/dr fix my evo that wont turn on asap thx
Raillery said:
Well I was messin with it a couple days ago, flashed gginggerbread6 w/ wimax over gginggerbread2 after wiping cache and dalvik and of course making a nandroid. I was thinking of smashing it but I've gotten everything they way I want it for the thousandth time. I'm also reluctant to do it because this issue has resolved itself in the past, albeit a tad quicker. For christ's sake, it even fixed itself for half a second this time, just enough to show me the splash screen lol. I'm very gentle with my evo and have never had any problems that weren't easily resolved with a little bit of work. I guess I could smash it until it works, and then if it ends up breaking then I win either way, but I'd really like to get my darling fixed. I know it's nothing compared to the cyanogenmod team, but I've flashed and flashed (almost always to cyanogenmod, what can I say it's perfect) and I have FINALLY got everything set up the way I wanted it, which includes manually going through and changing all the icons to custom pngs lol.
I guess I just don't understand why this would happen all of a sudden like this, I've onlu had it for three or four months, htc can't make that shotty of work can they? The other thing is I have a battery widget so as to make sure my battery does not get to hot, as well as having a setting in setcpu which stops overheating if it should ever occur. I really have a feeling it's something which can be fixed just because it has been magically fixed in the past and it was "fixed" for half a second today. Is there any way to adb into recovery even though the screen is black? Any suggestions help, I have important calls coming in as well as rather important calls to (hopefully) future employers. Of course I also don't want people to think that I am ignoring them, which isn't quite as bad but I still try to be as rude as possible :/
So...any ideas guys Don't wanna sound like I'm fishing for compliments, but you all are by far the best in the field. Keep up the good work (on my phone haha) Thanks so much for the advice you're going to give me on how to fix this up so I don't miss all my friends calls and texts until I get pissed off at. Later trooper
EDIT: Sry got block of text. tl/dr fix my evo that wont turn on asap thx
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If this occurred while you were NOT changing anything with the radio partition or recovery partition then it's not a brick issue.
Sounds like you have a hardware issue.
Take it to the store.
If you smash it you will be paying $100 to asurion for a replacement as Sprint changed the TEP again.
Just wondering was your battery completely dead before this happened. I have read some people here and other places have said that if the battery completely dies that it won't charge unless you put it on a actual battery charger made for it. Does the charge light come on when you plug it in? Also, like my friend before me said, take it to Sprint. Ask them if they have a battery you could try. If it doesn't work it will eliminate the battery being the issue. If it won't boot they will replace it. They won't be able to tell if it is rooted because it won't boot. If you were flashing a radio and didn't let it finish or the battery died during the process, you are bricked.
Does the charge light flash when plugged in?
Sent from my PC36100 using Tapatalk
The light doesnt change
clean off the battery contacts
the same exact thing happened to me. i read in another post that the TP2 battery was a suitable replacement, so i checked the VDC and mA and they were exact and also the contacts were in the right place. (looks exactly like the evo batt just black instead of red in retrospect). It was a good call on the TP2 battery. My evos batt died on me tonight while it was charging. no light while plugged into OEM wall charger, no blinking, nothin, I wasnt even using it, never had a problem before. luckly i was just chargin up my old TP2 to give to my girlfriend. popped in that battery and the evo came right up. popped the evo battery in my TP2 and it appears to be charging. curiously the evo appears to be charging the tp2 batt now aswell. so i dont know what happened... one positive thing is that i know i have 2 batteries now. a negative is that my gf cant have my TP2 untill i get this sorted.
anyone have any insight as to what is goin on? or why this happened? if my charging port has gone bad why is the tp2 batt charging in the evo? and if the evo battery went bad why is it charging in the TP2?
i am using the stock sprint evo rom. not scared to root, just havent yet.
vespix said:
the same exact thing happened to me. i read in another post that the TP2 battery was a suitable replacement, so i checked the VDC and mA and they were exact and also the contacts were in the right place. (looks exactly like the evo batt just black instead of red in retrospect). It was a good call on the TP2 battery. My evos batt died on me tonight while it was charging. no light while plugged into OEM wall charger, no blinking, nothin, I wasnt even using it, never had a problem before. luckly i was just chargin up my old TP2 to give to my girlfriend. popped in that battery and the evo came right up. popped the evo battery in my TP2 and it appears to be charging. curiously the evo appears to be charging the tp2 batt now aswell. so i dont know what happened... one positive thing is that i know i have 2 batteries now. a negative is that my gf cant have my TP2 untill i get this sorted.
anyone have any insight as to what is goin on? or why this happened? if my charging port has gone bad why is the tp2 batt charging in the evo? and if the evo battery went bad why is it charging in the TP2?
i am using the stock sprint evo rom. not scared to root, just havent yet.
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Click to collapse
Take the original battery to sprint. Tell them the story and get a replacement, ask for some free accessory since you've helped them isolate a reliability issue.
LOL
There are two known issues with the Evo to be aware of. The first is the charging bug. If the Evo shuts off due to low battery level there is the possibility that the charging circuit fails to recognize the dead battery as even being there and will not charge. The workaround is to charge the dead battery in another compatible phone or use an external battery charger. This is supposed to be fixed in the next update but we'll see.
The second is the thermal sensor bug. The thermal cut off starts to trigger at lower and lower temps til even freezing the phone won't work. I thought the local service center was joking til I actually saw it reproduced. This is a hardware issue and the only fix is a replacement phone.
The first issue is intermittent but knowledgeable service centers are aware of this and will either charge the dead battery or swap out with a charged one.
The second issue is reproducible but can take some time to do so depending on how far off the sensor is. Again, knowledgeable service centers are aware of this and will want to reproduce it before ordering a replacement.
Not sure what technical thong is happening, but I do know I panicked when it happened to me, bit it turns out if you try to charge EVO from a USB port while its in the recovery mode it will eventually drain and **** off. I forgot I was on recovery mode and came back to what you described. After doing the swap with my GF's EVO and realizing my battery was fine, I remembered how I had left the phone in the first place and Googled it to confirm that will cause the dead EVO scare.
Sent from a corrective lens wearing eskimo translating Turkish smoke signals viewed over a streaming webcam at 640x480 resolution via a U.S. Robotics 14.4 Hayes compatible modem.
This has happened to me twice, but since I was on the extended battery from sprint, I would just pop my stock battery in and it powered up fine. Each time I just brought my battery in to sprint and they replaced it. Also, when it happened to me the charging light wasn't turning on or anything.
Sent from my PC36100 using XDA Premium App
OK friends, same thing happening here to me today.
Here's my story: Last night, working fine, running stock turbo rom and netarchy cfs-havs-sbc-4.3.4 kernel for about a month, working great.
Used Kernel manager and flashed to cfs-suv-nohavs-nosbc and it was working great. Figured I didnt need the extra batter life/damage risk anymore. Went to sleep, phone on my bed.
Wake up today, phone is fully unresponsive. Take the battery out, put it back in, unresponsive. nothing whatsoever when holding down power, volume, etc.
When I plug it in, the orange battery led comes on and off.
:[
cjh6386 said:
OK friends, same thing happening here to me today.
Here's my story: Last night, working fine, running stock turbo rom and netarchy cfs-havs-sbc-4.3.4 kernel for about a month, working great.
Used Kernel manager and flashed to cfs-suv-nohavs-nosbc and it was working great. Figured I didnt need the extra batter life/damage risk anymore. Went to sleep, phone on my bed.
Wake up today, phone is fully unresponsive. Take the battery out, put it back in, unresponsive. nothing whatsoever when holding down power, volume, etc.
When I plug it in, the orange battery led comes on and off.
:[
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Click to collapse
Blinking charge light means that the battery v has dropped below the required v to turn on the phone. I see 4-5 Evo's a day like this as well as the charge bug.
I actually got it booting again somehow. Now, it consistently turns on, will boot to the bootloader, but recovery doesnt work and it wont boot into the phone. It does search for pc36 image though... i might try that.
I just sit here and shake my head on a daily basis when I see people talk about problems and inevitably, and I'm not saying this is applicable in this case, but they say in their post they were using ROM or Kernel Manager.....
I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.
ORT14 said:
I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.
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Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing
tiguy99 said:
Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing
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That's what I was afraid of. I am out of warranty which means I am out of luck I think. I was really hoping it was a software issue since it stopped for a few days.
What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?
votinh said:
What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?
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Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
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Thats the thing. Some of these screens go bad by defect. I hear its not hard to swap in a replacement. Look into the full assembly with frame so its quicker and easier.
I may buy one as a spare and store it safe in case my screen goes bad after the warranty expires
ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
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Same is happening on my old phone, to be specific the digitizer is going out.
Would you believe I woke up this morning and it stopped again?!?! I decided I am going to just sell it for parts. I can't deal with having a phone that is unreliable. Sad day BC I really do like this phone.
I bought a Nexus 6p about 3 months ago off of amazon.com. It said it came with the 12 month US warranty. It's actually my second 6p, the first one was stolen from me, and because of the ****ty experience I had with getting nexus protect the first time and finding out I wasted my money and that it doesn't cover theft, I opted not to buy the phone from the play store and get nexus protect again.
I take damn good care of this phone because I know I don't have nexus protect. I'm talking a case, always the only thing in whatever pocket it's in, etc. I've already paid full price for this phone twice and I'm way too broke to do it again.
So today when I was on my break at work, I did what I always do and went and sat in my car and browsed reddit on my phone. Nothing fishy, battery was at like 80 percent. After my break, I put my phone in my locker (under my clothes so I wouldn't accidentally knock it out when I got dressed at work) and went back to work for like 3 more hours.
After getting off work, I got dressed, put my phone in my pocket and drove home. When I got home though I realized that even though the phone would vibrate and make the unlock sound when I put my finger on the fingerprint scanner, the screen wouldn't come on. I thought maybe it was a battery issue and plugged it in using the charger it came with (the only one I ever use), and waited, restarted the phone, still nothing.
After about an hour of this I downloaded the most recent factory image (mtc20f) and flashed, but still nothing. No display in the bootloader or recovery either. I used <adb reboot-bootloader> and <fastboot devices> to make sure I was in the bootloader, but nothing ever showed on the phone screen.
My searching isn't showing anyone else with the problem. The phone is flawless aside from .5 centimeter scratch on the back from when I leaned up against something sharp with it in my pocket before my case arrived in the mail and a tiny ding in the bezel on the top of the phone that I honestly have no idea where it got. I can't find any mention of anyone else having this issue, though, and I'm really worried that they're going to try to say that I damaged the phone.
Morganmachine91 said:
I bought a Nexus 6p about 3 months ago off of amazon.com. It said it came with the 12 month US warranty. It's actually my second 6p, the first one was stolen from me, and because of the ****ty experience I had with getting nexus protect the first time and finding out I wasted my money and that it doesn't cover theft, I opted not to buy the phone from the play store and get nexus protect again.
I take damn good care of this phone because I know I don't have nexus protect. I'm talking a case, always the only thing in whatever pocket it's in, etc. I've already paid full price for this phone twice and I'm way too broke to do it again.
So today when I was on my break at work, I did what I always do and went and sat in my car and browsed reddit on my phone. Nothing fishy, battery was at like 80 percent. After my break, I put my phone in my locker (under my clothes so I wouldn't accidentally knock it out when I got dressed at work) and went back to work for like 3 more hours.
After getting off work, I got dressed, put my phone in my pocket and drove home. When I got home though I realized that even though the phone would vibrate and make the unlock sound when I put my finger on the fingerprint scanner, the screen wouldn't come on. I thought maybe it was a battery issue and plugged it in using the charger it came with (the only one I ever use), and waited, restarted the phone, still nothing.
After about an hour of this I downloaded the most recent factory image (mtc20f) and flashed, but still nothing. No display in the bootloader or recovery either. I used <adb reboot-bootloader> and <fastboot devices> to make sure I was in the bootloader, but nothing ever showed on the phone screen.
My searching isn't showing anyone else with the problem. The phone is flawless aside from .5 centimeter scratch on the back from when I leaned up against something sharp with it in my pocket before my case arrived in the mail and a tiny ding in the bezel on the top of the phone that I honestly have no idea where it got. I can't find any mention of anyone else having this issue, though, and I'm really worried that they're going to try to say that I damaged the phone.
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Sounds to me like a faulty display. I highly doubt you'd have any trouble getting warranty on this if it's in as good shape as you say it is.