On release day, March 24th 2009, I was forced to work late. Turns out, it didn't matter since the phones were sold out 4 hours after the official release.
The next batch that came through lasted longer, but I was having a financial crisis and put off grabbing one, thinking foolishly that the surge was over.
There are 19 T-Mo stores within 100 miles of my house and I am now on a first-name-basis with most of their clerks
Austin is not only home to Dell, SXSWi and hundreds of video game companies, but it is also home to millions of techies slobering over this new gadget.
Two days ago, I was going through my twice-daily ritual of contacting the stores in the area when, on my third store, I heard that they now had 15 in stock.
15?!? I thought that was a joke! I jumped into my car and drove 10 minutes to the store, walking in just ahead of three others. There were 4 phones left.
While purchasing the phone, several others came rushing in, sweaty and begging, but to no avail, the phones were gone. 24 of them between 1pm and 3pm. Those were the only HD2s sold in Austin this week.
I now have my phone and am guarding it like a lost treasure. I don't know what they are going for on eBay right now, but it breaks my heart to think of parting with it after suffering for so long to get it...
I was pretty lucky I guess. I walked in 10 minutes after T-Mobile opened on release day here in Los Angeles, and walked out with the phone 15 minutes later.
Looks like they underestimated the demand, or they are expecting a lot of returns, lol.
I got it the day they were released. The T-Mobile store was giving conflicting prices than what the a T-Mobile call center rep told me and my father on the phone (we both wanted the phone). Store refused to match the call centers prices. Our rep called the store while we were there and not only did we get the phone but they gave us a buy 1 get 1 free. We still had to renew our contracts but I didn't mind, you can't argue with a free phone. The call center rep said they were sorry of the inconvenience and made note on how we have been with t mobile for many years. Two HD2's for only $199.
xeebot said:
I was pretty lucky I guess. I walked in 10 minutes after T-Mobile opened on release day here in Los Angeles, and walked out with the phone 15 minutes later.
Looks like they underestimated the demand, or they are expecting a lot of returns, lol.
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The T-Mo reps on the phone told me that normally the company will set aside a few thousand of the new phones for the employees to purchase, but due to the demand, they've barred employees from purchasing the phone.
This sucks for employees, since they can't actually use the phone on a daily basis and be able to field questions from their customers, but it rocks for everyone else.
Can you imagine how pissed I would have been if I had found everyone at the stores carrying this phone but I couldn't have one? LOL!
In Denver
I went to the T-Mobile outlet @ about 2PM on the launch day. I thought nobody would want this phone as it has the 'Marked for death' OS.
I causally asked the rep, how the sales was. he said mine was the last one left, the I went to another shop to get the screen protector as these were out of it.
In the other shop, those guys were so surprised that I was able to get one so late in the day.
With WM7 around the corner I'm surprised this phone is selling this hot.
PS: At the look of it I hate the WM7 with the same disgust I reserve for the iPhones. And I got this because its the last hurray of a beautiful OS. My heart broke when they excluded US from HD launch, so this is like a dream come true. 4.3' capacitive screen with snapdragon. I'm pinching myself. But for the shear 'unique' feel I'll still keep my N900.
Talk about going threw hell to get this phone, I live in Alaska and we dont have T-mobile here so I had to use wirefly to order the phone on a new two year t-mobile contract using my old home Address in CT, and then have the phone sent to my brother (they wouldnt send the phone to a different state then the billing addy) for him to send to me here lol oh and had to sell my Tilt 2 to afford it and have been stuck with my old V3 razor till it gets here on Sat lol The things we do for our Toys lol
I drove 45 minutes to get mine 2 days before launch
HD2
Walked into one Tmobile store at 12:30pm, they were sold out.
Drove 10 miles to the other local Tmobile shop and they had 6 left.
Slapped down 450 dollars, smiled and walked out the door, HD2 in hand, it was like it was Christmas morning.
No regrets, no complaints.
fhaines
I went into a tmo affiliate store the day before to check out the Cliq. I never even considered the HD2. I looked at the screen, then saw it was winmo and spent about 30 minutes talking myself into it after I swore no more winmo phones. After watching about 10 minutes of transformers I was sold.
Biggest plus of winmo is desktop access to my phone via Soti and or mymobiler.
Biggest negative, no ipsecvpn with challenge response -:-( <--I didn't research that part, and a work colleague said they got their Eris working, this is my dealbreaker. Sucks I have to sell, I like everything else about it.
/null/ said:
Biggest plus of winmo is desktop access to my phone via Soti and or mymobiler.
Biggest negative, no ipsecvpn with challenge response -:-( <--I didn't research that part, and a work colleague said they got their Eris working, this is my dealbreaker. Sucks I have to sell, I like everything else about it.
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Click to collapse
Wait, you're selling your HD2?
Oh Snap!!!
I talked myself into getting the phone on launch day, called all stores within 100miles from me, nothing all sold out (pretty pissed), as I walk into walmart I see they sell it, had 1 in stock and I bought it. Still smile everytime I take it out of my pocket. I got it for 148.88 yes!!!!
I didn't go through anything because not getting the phone isn't the end of the world.
So I ordered mine on the 25th and got put on a waiting list..No big deal...The phone was mailed and delivered to me 6 days later.
I had it 4 days before its public release.
All I did was; headed into my store when I received a call that the FedEx truck had arrived, unpackaged the shipment, grabbed my reserved unit... and left the store... went home and then slept for the rest of my day off.
Reignzone said:
I had it 4 days before its public release.
All I did was; headed into my store when I received a call that the FedEx truck had arrived, unpackaged the shipment, grabbed my reserved unit... and left the store... went home and then slept for the rest of my day off.
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Click to collapse
LOL, you got lucky, 'cause just after that they canceled employee purchases
Snarksneeze said:
Wait, you're selling your HD2?
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I'm trying to trade for a N1 if possible, in marketplace and at work. At the same time I am trying all the different vpn's for winmo (trials) in what seems to be a vain attempt to get vpn working.
Ordered it online on Monday and received it on Thursday afternoon. Paid WAYYY less than T-Mobile. Was willing to pay the $149.00 through a AAA discount but when I called they said it was 199.00. Called a third party supplier and got it for 1/2 the 149 as a new 2 year activation. Was a little reluctant and was even thinking of cancelling with the third party because there seem to be a few bad reviews but I have 14 days return 30 day exchange.
Still can get the 14% off AAA discount off my bill and got the insurance which is now activated. Was a little hesitant but it was manufactured sealed and so far is physically flawless. Have the 3g connect problems everyone else seems to have. Had a SMT5600, 2125, TYTN, TYTN II Kaiser and a FUZE for a week (sold it for more than I paid for it once I saw the HD2). So far its a MAJOR improvement in build quality and usability. The only thing I wish it had was conversation record with RESCO or VITO.
bought it at 2am in the moring !!!
T-Mo online store was out of stock. Then a friend of mine called me up at 2:30 am at night on March 30th to say they are available. Bought the phone while half asleep, woke up next morning to see it was out of stock again
nabiladeeb said:
T-Mo online store was out of stock. Then a friend of mine called me up at 2:30 am at night on March 30th to say they are available. Bought the phone while half asleep, woke up next morning to see it was out of stock again
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Click to collapse
Now THAT is HTC dedication!
/null/ said:
I'm trying to trade for a N1 if possible, in marketplace and at work. At the same time I am trying all the different vpn's for winmo (trials) in what seems to be a vain attempt to get vpn working.
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Click to collapse
You shouldn't have any problems trading down like that. (Yes, I said trading down. I've played with the Nexus One and it is awesome, but this phone is lightspeeds beyond it IMHO)
So the IPSec/L2TP and PPTP settings won't work for you because you need a "challenge response"? I can't believe that no one has created a "fix" for this somewhere on these forums...
just sat down, ordered online through wirefly with 100 bing cashback.
went to pick my preordered evo but they told me their systems r not functioning because sprint and bestbuy were activating too many lines at the same time.what a luck huh...... and im working full time this weekend so no chance to drop by bestbuy.jsut my day.F$%@#$KKKKK!!!
dude why dint you get it at radio shack? i woke up at 6 am i got it for 150 because i preordered it with 50$ and got a 20 dolar gift card and 10% on accesories and had no problem at all to activated....
same thing is happening at the shack only the early ppl got it.. i tried to get mine at 9 and they couldnt do it...
yea i should've preordered at the shack but too bad for me.so pissed off that im thinking of to wait for the HTC SCORPION
Same thing here....11 AM appt. BB Maize Rd - Wichita......systems are down. 2-2.5 hr wait for activation...started at 9AM. About the time Cali opened. They are going to hold my phone until I can get there after work. Felt retarded leaving work to go get a phone as it was. Oh well.
My Best Buy called in to Sprint and activated over the phone - took about 15 minutes.
magicalan said:
dude why dint you get it at radio shack? i woke up at 6 am i got it for 150 because i preordered it with 50$ and got a 20 dolar gift card and 10% on accesories and had no problem at all to activated....
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Click to collapse
i did the EXACT same thing! except me, my dad and my brothers rolled up to the RS expecting to wait, there was NOBODY there.(except employees) in the time it took us to activate 5 lines, not one person came into the store. i'm very disappointed dallas!!
they had to try a couple times with mine but after the system going down for 10min twice in the middle it took almost an hour for me to get everything done. But I also had picked the lowest sales volume store in the area they only had 13 preorders spread through the whole day. They had time to wait on me.
that is a bummer. i was the first to get my preorder at RS. but as soon as the second guy was let it to do his. the system started to slow down. RS uses "snap" for sprint activation and to my understanding so does BB. if thats the case, could be a long day for ppl because when "snap" slows down, it REALLY slows down...
Why not take the phone unactivated and do it on your own time via Sprints site? Are they not allowing that?
No they have to activate in store, part of the deal with sprint.
We ran 7 of our 8 EVO sales fine in SNAP, though it was beginning to take ~5-10 minutes to load each page. Only one customer (of course mine) ran into so many problems that it took 3 hours to complete... I felt so bad
NOTE TO EVERYONE: If you're trying to upgrade a line that has a Data or SMS block on it, CALL SPRINT AND HAVE THEM REMOVE IT FIRST. It's more hassle than it's worth to handle it in store
Yeah took me about an hour. Took the first dude who came in about an hour. System was sloooooowwwwwwwwwwwwwwwwwwwwwwwwww.....but the phone is beautiful...
Currently having activations issues in Northern CA RS store.. Spent an hour in the store and they are still bogged down.. Hoping to snag the phone at lunch.
Good that I took an appointment for 7.30pm today. Hopefully we should be good by that time.
xtkxhom3r said:
same thing is happening at the shack only the early ppl got it.. i tried to get mine at 9 and they couldnt do it...
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Click to collapse
Yeah I went there at 9 but I think I was more dedicated than you. After 3 hours and 2 breaks (walking around the mall for food) I walked out with my baby at 12:30.
Great day.
My girlfriend went and got mine took 30 minutes and this was at 10am eastern time. By the way, this was at Radio Shack
(Now I am a cool kid with the sent from evo at the bottom )
-------------------------------------
Sent via the XDA Tapatalk App
I was the first one in my BB and had to port my number..it took over an hour to do everything and the people after me couldnt do anything.
bad thing is i cant make any outgoing calls or send any outgoing txt msgs..i can only receive calls and txts..
they told me it would be a few hours..its been over 4 hours and still wont work
so its half way working i guess..
walked in the store at 8, out the door at 820 with my phone.
of course, i was a new line. only weird thing about mine was porting my number from tmo.
i miss the colors on my nexus one. wish the evo's screen was amoled. but, i do like the size, i have to admit.
timothydonohue said:
walked in the store at 8, out the door at 820 with my phone.
of course, i was a new line. only weird thing about mine was porting my number from tmo.
i miss the colors on my nexus one. wish the evo's screen was amoled. but, i do like the size, i have to admit.
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Click to collapse
Dude imagine goig from the nexus to palm pre, and then to evo wow such a difference in the 3
Anyone who has got an early upgrade please post how much earlier than what you were supposed to get. also state from the 1 or 2 year mark.
I was due June 1st for the for the $75. They bumped it for the full upgrade on both lines for that date.
And a mod will probably move this :/
Sent from the 3VO
My friend was due August 2012 he got his reset to evo 3D launch date LOL. Gotta know how to work your magic...or just do like me and sleep with 11 old women for 50 bucks each or one really fat one for 550.
Sent from my PG86100 using XDA Premium App
I bought my phone on 7/31/10. After the Silver/Gold change, my full upgrade was in spring of 2012. I called and they moved me to full upgrade effective 6/1/11.
dirkyd3rk said:
My friend was due August 2012 he got his reset to evo 3D launch date LOL. Gotta know how to work your magic...or just do like me and sleep with 11 old women for 50 bucks each or one really fat one for 550.
Sent from my PG86100 using XDA Premium App
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Click to collapse
I hope you turned the lights off with the old women.....but I bet u enjoyed that fat chick......more cushion for the pushin.....lol jk...
Mines was due June 2012. Third line of a family plan. Got it reset to June 2011. I haven't used it yet. Probably for the nexus 3/prime or sgs2. I used my airave line to get my 3vo.
Sent from my PG86100 using XDA App
What do you say to them to reset your upgrade date. I have spoken to them and they told me $75 and mine is up 7/4/12 . What can I say to change this date to now ?
sent from my phone.
I called on Saturday, my 150 was not going to come until November, after 5 minutes of waiting, the csr came back on and said you'll be set in 24-48 hours, when i check last night I was good to go. Going to Radio Shack to trade this one in for the 3d, should cost me about 60 dollars after trade in.
My wife called and complained about our Samsung Moments this morning, we still had 190 days left to $150... upgrade amounts were updated in less than 1 hour. Went to the Sprint store after we got the update texts and got $99 EVO x 2. Very happy!
Sent from my PC36100 using Tapatalk
What number did you guys call to get this changed? I believe mine is due in August but I'm not sure and previously I had a $150 upgrade until it was changed to $75. I'm not so sure about the Evo 3D but I would love to get a Sprint version of the Galaxy S II
Resets are no longer done due to the Evo3D so if you still get it, consider yourself lucky.
You can try the number located in this thread. That's the one I used. Like the above poster said tho, they probably aren't gonna do it anymore. Still, it couldn't hurt to call.
http://forum.xda-developers.com/showthread.php?t=1093232&highlight=excellent+customer+service
The number still works. They said I had to speak to the manager and he got on talking about a 75 dollar upgrade for the one yr so I started complaining so he said he would pit in to reset my contract and it should be done in 24 hours. Sweeeeeeeeet thanks guys.
sent from my phone.
When I called, I was told that if you were eligible for the full upgrade (hit your 1 year mark) and then they took it away from with the silver/gold break that they would give it back to you. I'm guessing that if your 1 year mark is anything after the 3D launch that you are probably SOL. So I hope you got your Evo on launch day, otherwise enjoy this forum for another 10+ months.
Yep I got shot down, probably gonna try again tomorrow.
I went in today to get my girlfriend a Nexus S since it's free on contract today for my girlfriend. The girl that helped me had an ass worthy of a human sacrifice.
Her other assosiate stated that they had one more left but it came preinstalled with an Invisishield and that is have to pay additional for it. I told her I wasn't interested and then asked her why they would open a new phone and tamper with it without the customers consent. I would have let their little commission scam slide if the protector was put on properly. The shield looked like a righty broke his arm and and put the screen protector on with his left. It had more bubbles than an ice cold Coke.
I declined and they ripped the.protector off and threw it out. I thought it was pretty funny and wondered if any of you guys ran into that. I'm going to check the phone when I get home to make sure I don't have any water damage.
Sent from my PC36100 using XDA App
I got mine at bb and the lady was super nice, didn't even ask twice about a case
Sent from my Nexus S 4G using XDA App
Got mine online. Can't stand most bb associates.
Sent from my HTC Vision using XDA Premium App
Got mine at bb today also, the lady was great and a joy to buy from.
Sent from my Nexus S using XDA Premium App
I had to drive an hour and a half to get my wife's new upgrade as the local Best Buy stores in my area do not carry T-Mobile. So it was off to Raleigh. But the Best Buy Phone store was very nice and so were the sale associates. I think it was a great deal.
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Some people suck. Thats why I do most of my shopping online haha
LordGeek said:
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
That sounds like a nightmare. Where in Ohio?
Had mine within 20 mins!
Sent from my Nexus S using XDA Premium App
Androidude said:
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Click to expand...
Click to collapse
No. The market update is totally random. If you had him do a few factory resets it'll get pushed to his device. Say 3 out of 7 resets results in the market update.
tekkitan said:
That sounds like a nightmare. Where in Ohio?
Click to expand...
Click to collapse
North Olmsted BB @ the Great Northern Mall (strip).
Sent from my Inspire 4G using XDA Premium App
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Sent from my GT-P7510 using XDA Premium App
ElCamino said:
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Click to expand...
Click to collapse
How are the recent CM7 nightlies running on the Nexus S(no 4G)? I've got to root my dad's so he can have tethering. I have an Inspire so I don't keep up around here.
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
l0gix said:
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
Click to expand...
Click to collapse
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
docsparks said:
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
Click to expand...
Click to collapse
You're lucky it was done same day. Turn around time on buyups are 24-48 hours as it's a backend team that does them in the order they are received. Couple hundred resets a day that must be verified for accuracy and that qualifications are met, 10 backend members doing them and the other thousand things they have to do as well. Sucks for the hassle though.
Sent from my Nexus S 4G using XDA Premium App
really, im not even dogging anyone in that entire process. i LOVED sprint, until today. hell I even still love best buy.
I just wanted to really show my die-hard androidneedyness
and how much being mis-lead, can ruin someones day.
i am grateful though, please dont mistake that from my bad spelling while rushing. and for the love of god please edit to not quote that entire thing, as some peoples data connection would hate this page.
I got one for my wife. No issues, they had 3 left. Cost me nothing, cant beat that.
I hate talking to ghetto people at Sprint. It pissed me off more than the reps that don't speak English and get mad at you because you can't understand a word they say.
I'm half black and I.hate when I call they try and get "street" with me like I'm a homeboy from the corner. It's an uncomfortable feeling.
Sent from my PC36100 using XDA App