Database Users

Reboot After Sleep on Official OTA 3.1 Update

There are some threads indicating this is a problem after the leaked update. I did the official OTA update today and immediately ran into the issue. After doing a factory data reset to make sure i cleared any possible cob webs out the issue was still there. Tablet runs fine while in use, as soon as it goes to sleep it reboots.
I removed the sd card that was installed and the problem went away. Wondering if anyone can confirm......

jhoelz said:
There are some threads indicating this is a problem after the leaked update. I did the official OTA update today and immediately ran into the issue. After doing a factory data reset to make sure i cleared any possible cob webs out the issue was still there. Tablet runs fine while in use, as soon as it goes to sleep it reboots.
I removed the sd card that was installed and the problem went away. Wondering if anyone can confirm......
Click to expand...
Click to collapse
I had the issue initially with the leaked 3.1. I factory reset, wiped caches, and it seemed to go away. About 30 minutes ago, it happened again. BTW, I am on PRIMORDIAL.
Questions for you:
Was the tablet docked at the time (mine was each time)?
Your SD card...are you talking about the miniSD or SD in the dock (I had a mini in the tablet, and SD in the dock)?
What is the brand of the SD card (I have a 16 GB AData micro, and a Patriot Class 6 SD in dock).http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=14345447
Hopefully we can nail this down. Didn't see the issue at all in 3 weeks on 3.01 (Prime), FWIW.

jhoelz said:
There are some threads indicating this is a problem after the leaked update. I did the official OTA update today and immediately ran into the issue. After doing a factory data reset to make sure i cleared any possible cob webs out the issue was still there. Tablet runs fine while in use, as soon as it goes to sleep it reboots.
I removed the sd card that was installed and the problem went away. Wondering if anyone can confirm......
Click to expand...
Click to collapse
I have the same issue after installing the "Leaked 3.1 update". It was fine without docking to keyboard dock. I used the tablet itself for one whole day without any reboot. The last few days I noticed that it automatically reboot while in sleep mode as well (while docked to keyboard dock). It happened three to four times yesterday and three times today...
I tried to downgrade from 3.1 to 3.0.1 again this morning (using the official 3.0.1 from Asus website). After downgrading I was getting constant "Force Close" error messages. My tablet was totally useless at that point. I was not able to go into "Recovery Mode" to do a data wipe or factory reset. Only way to recover from this was install the "Leaked 3.1 update" again. I am still having automatic reboot issue with this Leaked 3.1 update. I did not do any cache wipe or factory reset yet. I do not want to reinstall and recofigure all of my apps and emails again...

jhoelz said:
There are some threads indicating this is a problem after the leaked update. I did the official OTA update today and immediately ran into the issue. After doing a factory data reset to make sure i cleared any possible cob webs out the issue was still there. Tablet runs fine while in use, as soon as it goes to sleep it reboots.
I removed the sd card that was installed and the problem went away. Wondering if anyone can confirm......
Click to expand...
Click to collapse
I have had the same issue since I installed 3.1 leaked. Symptoms same as above, whereas my tabelt only reboots while docked and after it goes to sleep. I just removed both my external cards to see if that changes anything. I have a Sandisk mircosd HC 16gb in the tab and a Centon SDHC 16gb in the docking station. Hopefully we can nail this down.
Please let us know if you removed your micro of SD in docking station that solved the issue.
Thanks!

After my official OTA update I have noticed my tablet reboot itself in sleep mode at least three times, and those are the times that I saw. Of note, it WAS NOT docked into the keyboard when it rebooted two of the times, and it might have been docked one of the times. Also, I don't have an SD card installed on mine. I'll let you know if the problem persists.

update! I have removed my sdcard from my keyboard dock and so far, no reboots while docked. Please post if this has solved anyone else's reboots.
Thanks!
Sent from my Transformer TF101 using XDA Premium App

So, as I suspected. I too have not had the issue since removing my SD card from the dock 2 days ago. I am 100% convinced at this point that the culprit is here, whether it is a bug in 3.1, compatibility with my brand of SD card, or both.

I did not see reboot after I removed my sd card from my keyboard dock... but I found something suspicious: When my TF is docked to keyboard dock, I will put it to sleep... after few minutes of in-activity, when I tried to wake up the TF... It would not respond. About 30 seconds to 1 minutes later, I will see an Asus logo come up and it goes into the lock screen. I checked my system "up time", it still shows over 20 hours of up time... Really strange... I thought that whenever you see the Asus logo on your screen it means it's booting up or something... Have anyone else seen this happen before? I never seen this happen in android 3.0.1.

mikewong27 said:
I did not see reboot after I removed my sd card from my keyboard dock... but I found something suspicious: When my TF is docked to keyboard dock, I will put it to sleep... after few minutes of in-activity, when I tried to wake up the TF... It would not respond. About 30 seconds to 1 minutes later, I will see an Asus logo come up and it goes into the lock screen. I checked my system "up time", it still shows over 20 hours of up time... Really strange... I thought that whenever you see the Asus logo on your screen it means it's booting up or something... Have anyone else seen this happen before? I never seen this happen in android 3.0.1.
Click to expand...
Click to collapse
Never mind... My TF rebooted three times today while docked on the keyboard dock... This is when I already removed the external SD card on my dock...
I'm wondering if using the custom rom will resolve this issue?

I noticed that there are two ramdump files create today after my TF randomly reboot. I opened up the .log files in windows and noticed the following error messages:
<0>[102067.945373] Internal error: Oops: 817 [#1] PREEMPT SMP
<0>[102067.945409] last sysfs file: /sys/devices/platform/tegra-i2c.1/i2c-2/2-0019/power_supply/dock_battery/status
I have no idea what this means...
Mike

This is exactly why I always wait a couple months before upgrading. Let all you guinea pigs do everything for me first.
What the hell is wrong with these mega companies? Don't they test their own freakin' devices? It's really simple. Before you release an update, test it on your devices first in different situations. It's like asus didn't even bother to do test runs before they released this update.

Unrooted TF here. I always have it docked. Installed the official upgrade as soon as it was available. Played on the tablet for a while, ran a speed test and closed the lid. We've been busy the last couple of days, but after reading about the reboot prob, I opened the tablet every so often to see if I was having the same problem. It was always at the speedtest app, and I simply closed the lid. I'm assuming it never rebooted if it was always at the speedtest app.
Today, I opened the lid, still at the speedtest. I hit the home key, forgot what I did, but it rebooted.
My long-winded point is, does the reboot only happen at the Home screen? I find it odd that for several days this was fine sitting with an app open.

I have a unrooted TF and i just updated on Saturday. I know of 1 reboot (docked w/ sd micro card in) but I also saw a 20% battery drop while closed.

Same issue here
Unrooted Leaked 3.1
MicroSD 32GB Sandisk Class 6
SD In Dock 32GB Class 6 Microcenter Brand
Loaded apps after a hard reset post 3.1, maybe 20 or so apps installed, still observed
the reboot issue, I could be sitting in pandora or slacker and it would reboot.
It would also reboot just sitting at the home screen.
I have hard reset again from the boot loader and have not installed anything, only have gmail configured.
I have removed both flash cards and I will see what happens.
I like 3.1 but this is a PITA.
G

[Q] SD card suddenly empty

Last night my device was rebooting on its own.
After that I didnt got the message that my storrage isnt working but the first time start wizard popped up.
I was rebooting and removing the battery and SD card a few times but nothing changed. I was looking in the settings and it looks like that my storrage is empty.
I had this kind of issues sometimes before but after a few reboots it was always working again.
What happend and how can I boot my profile again?
Thanks!

Rosetti said:
Last night my device was rebooting on its own.
After that I didnt got the message that my storrage isnt working but the first time start wizard popped up.
I was rebooting and removing the battery and SD card a few times but nothing changed. I was looking in the settings and it looks like that my storrage is empty.
I had this kind of issues sometimes before but after a few reboots it was always working again.
What happend and how can I boot my profile again?
Thanks!
Click to expand...
Click to collapse
im not sure that yanking the SD card out and reinserting it is a good idea, especially with rebooting. an it sounds like you have an SD compatibility issue as well, my advice, start over with a new SD card, do your homework tho as not all cards will work!

Restart > Damaged SD Card

Hey, so today I restarted my phone and was greeted with the error "Damaged SD Card SD Card is damaged. Try reformatting it."
Obviously I didn't want to do that. So I decided to check it and popped it into my computer and everything works fine. Restarted my phone. Popped it back into my phone. Still doesn't work. I downloaded SD Insight to verify the legitimacy of the card (which I didn't think would be a problem since I picked up the Samsung Pro one at Fry's Electronics).
Just wondering if anyone else has run into this as of late and/or has a solution based on past experience? I was trying to avoid reformatting since it works fine on my computer and it's a lot of data I'd have to deal with putting back...thanks for any help in advance!
Oh. And it's a Samsun Pro+ 64GB card. If that helps.

Had this happen on my wife's mxpe. I had to back the SD card to my pc, format it then put everything back on it. When. Doing so I noticed there were about a dozen corrupt files. Not sure how or why it happened, butnita been 3 weeks now and it hasn't happened again!

ChuckL333 said:
Had this happen on my wife's mxpe. I had to back the SD card to my pc, format it then put everything back on it. When. Doing so I noticed there were about a dozen corrupt files. Not sure how or why it happened, butnita been 3 weeks now and it hasn't happened again!
Click to expand...
Click to collapse
I gave up and moved everything off, reformatted, and moved it back on.
Just wanted to note: this may or may not be related to something I noticed with my music. I have some Google Play Music that I downloaded to my computer and then moved to my phone (because I hate the way Play Music only lets you download the whole album). After a few weeks, I noticed my other music players (Phonograph and Black Player Music) would stop when those songs would queue up. It would say "this song could not be played" and just quit. Funny thing is, sometimes those songs wouldn't even show up on my SD card. TIt had been happening for a couple of weeks, which prompted me to restart my phone today (though not the first time I've restarted in the same time frame). Anyway. Weird.

Having trouble diagnosing cause of lagging/freezing/rebooting issues.

I've had my Note 4 for over a year now, and just the other day it started becoming unusable. I had noticed some minor lags here and there, and apps would sometimes freeze and force close. I then decided to disable some built in apps like Facebook. The phone was running much faster for a couple of days, and then suddenly went to hell. It started lagging very badly, freezing up to the point I'd have to pull the battery. It will often randomly reboot, and occasionally boot loops a few times before successfully rebooting. I've tried everything I can think of so far, I enabled the apps I originally disabled, wiped the cache partition, did multiple factory resets, and today got a brand new battery. None of these things seem to work. It will run fine for a few minutes if it's been off a while, but then starts lagging pretty quickly. I also had pulled the SD card before, but didn't notice any difference there. However, I did just notice that it seems to run completely fine without the SIM card in it. I have my SIM in my old S4 right now, and I popped it back in the Note thinking the battery fixed it, but it started freezing up again. I powered down the phone, pulled the SIM card, and powered it back up. I've been loading all of my apps on the Note no problem now over wifi (no problems so far). The SIM and SD cards are in my S4 and that runs completely fine. Is it possible that the SIM is causing an issue in only the Note? I'm out of ideas at this point and hoping that someone has some suggestions. Thanks!

Anyone getting random restarts/reboots?

Since I got it, I have had about 5 random freezing and complete restarts. Once when YouTube was playing, the audio froze and produced a horrible buzzing sound then restarted.
I did a factory reset and it has happened twice since. I'm wondering if I have a faulty SD card...
Anyone else?

I got mine on Monday and so far no problems

BiigDragon said:
I got mine on Monday and so far no problems
Click to expand...
Click to collapse
Do you have an SD card in yours?

That happens on my daughters Nexus 10 tablet, it definitely is YouTube and the high definition videos that cause that, it's unfortunate to hear that is happening on this phone.

No issues here or with YouTube. Yes i have sdcard.

yea! same here. i have random restarts!!! i thought it's just me. and I have SD card inserted.
this was me playing games... Fate/Grand Order in particular... i don't have sound on, so I don't know if what's happening...
the phone just goes black, and then the samsung boot logo starts.

I have no issues with g935t w/ sd card

my restart doesn't happen often, maybe like once every 2 day... and almost always playing games or was just playing games... i wonder what's wrong X_X

Only had one freeze and that was when it first booted and was restoring apps. I was uninstalling apps at the same time it was installing them and it froze for like 10 seconds. Other than that no issues.

DrexelDragon said:
Do you have an SD card in yours?
Click to expand...
Click to collapse
Yeah I'm coming from the V10 and I got the 200gb memory card that we got for free with it.

Info
DrexelDragon said:
Since I got it, I have had about 5 random freezing and complete restarts. Once when YouTube was playing, the audio froze and produced a horrible buzzing sound then restarted.
I did a factory reset and it has happened twice since. I'm wondering if I have a faulty SD card...
Anyone else?
Click to expand...
Click to collapse
what is ur sd-card?
test it in another phone
please be specific (if u can) when it happened?
once youtube watching and ...?
:good:

mine restarted twice today while playing game :/ I do have sdcard inserted is that the issue?

Mine freezes then reboots every 10 minutes and gets super hot.No memory card inserted. Factory reset 3 times and disabled apps but doesn't make a difference.
Sent from my SM-N920P using Tapatalk

Nathan_Wilmot said:
Mine freezes then reboots every 10 minutes and gets super hot.No memory card inserted. Factory reset 3 times and disabled apps but doesn't make a difference.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Bad unit, return it.
Sent from my E6683 using Tapatalk

_Dennis_ said:
Bad unit, return it.
Sent from my E6683 using Tapatalk
Click to expand...
Click to collapse
Yup. Probably overheating and shutting off as a precaution.
Sent from my SM-N920W8 using Tapatalk

No freezing so far. I've had my S7 Edge since Tuesday and I'm using my same SD card that was in my S5. I've watched YouTube several times as well as played several games ranging from Mobile Strike to GTA Vice City.

same here. I got my s7 edge on Wed eve. setup everything. No Issues then. next day morning on the way to work, it got restarted for the first time. While walking to Office, it restated couple of times. no specific pattern to it. If I try to do anything, it gets freeze and after few seconds, it restarts.
Couldn't check if it got restarted while at work. but again in the evening, I made a samsung Pay at a store and while driving back, it got restarted. Then at another store, it keeps on restarting after each reboot. Device gets hot as well. really hot.
Tried factory resetting, but immediately after I log back in, it restarted, at the same place.
I turned on Airplane mode and then device cooled off, and it ddnt restart after that. After 15 min or so, turned off Airplane mode, and device ddnt restart yet when Iam writing this now, almost 3 hours later.
Starnge thing is, it never gets restarted at home. it always happens when Iam outside. Something to do with the network? Im on ATT.
another issue, even for small tasks like browsing websites, device gets hot. Hot enough that you will notice.
Not good sammy. Iam a fan of you since 2011 and none of galaxy had issues atleast from day 1.
Iam gona wait a day more, if it still restarts, I dnt want them damn warranty/replacement. Iam gona get iPhone6. I dnt like ios, but atleast it wont die on me like this.
Woah!!! as iam writing this, it got restarted now. WTF! Guys pls stay away from s7 pls!

I had one really random reboot. Next the frone has issues with enabling fingerpring authentication in Play. It stops responding and anter about 15 seconds reboots.

Mine rebooted once during installing all my apps first use
Sent from my XT1575 using Tapatalk

Got one rebbot too.
While installing an app from PlayStore. During paiement, freeze and reboot.
While I tryed again after reboot, freeze again but it passed.
Got an other freeze on chrome an other day.
SD card inside (64gb) from my old phone. Never got reboot on it.