Android Exchange/Office questions - HD2 Android Q&A, Help & Troubleshooting and Genera

Hi guys
i'm thinking of throwing Android on my HD2 but before I do, I need to know if I can support a couple of things?
Can I support two exchange email accounts?
Will it pull sync ALL info including pictures of people from the server?
Are there any particular fields that are not supported, like the "Notes"?
Is there a Microsoft OneNote client?
I'm guessing there is no MS Zune client at the moment either? Does anyone know if there are any plans?
To support the above, do I need a specific version of Android?
Thanks!!!!

Related

[Me Begging] Windows Live Calendar Sync

Well now that there are all the various ways to sync Google Calendar with windows mobile devices, I'm convinced there must be a way to do the same with Windows Live Calendar (plus I think they both use the .ics format) Anybody who's familiar with this type of app, can you give us some direction?
Thanks!
MJB
You need to add one more option to the poll:
"No, but I would if it could sync OTA with my WinMo phone!"
B/c that is where I am at right now. Until it can OTA sync with my phone, I need to stick with Exchange for my calendar.
Ideally, WM6.1 would add support for multiple calendars and WL Calendar would add OTA sync. Syncing both a Work and Personal calendar OTA would be the hotness.
I feel you...I was implying that this solution would sync over the air. I seriously have never synced with my desktop. I use hotmail, so windows live (in its current state) can handle email and contacts over the air just fine. Now if only we could get the calendar functionality going! Thanks for the reply and hopefully this will continue to pique the interest of other readers.
MJB
I feel like I could also live with some desktop app that can sync my windows live calendar with an exchange account, then access it through direct push. I've read about a product called Calgoo http://www.calgoo.com that apparently can sync Google Calendar with an exchange server...does this sound like a possibility?
MJB
Bump? Anyone? Bueller?
This is a frustration of mine as well...one of the key components to the "Outlook" suite is calendaring, and that is the one component they have purposely left out so far. From what I have read about Microsoft's new Sync framework, I suspect that it has something to do with the launch of that new product and the impact it will have on the direction of Microsoft's mobile/disconnected computing offerings...
That said, it still doesn't address my needs today...the answer to mbial's question at the start is simply no...This has frustrated me to the point where I was going to write an application to handle this, however I ran into a wall when I discovered that the Windows Live API explicitly excludes a WL Calendar interface. So for now I am resorting to painful manual .ics exports and syncing with Outlook...no OTA yet...
MoonMan,
Despite the Windows Live API excluding a calendar interface, I don't believe all of the gCal syncing solutions explicitly rely on Google APIs. Take a look at solutions like these:
http://oggsync.com/index.php/windows-mobile-documentation/detailed-feature-chart/
or
http://www.goosync.com/
which permit full two-way syncing with no middle-man server. GCal and Windows Live Calendars aren't all that different in features or functionality, so I have to believe that this is a possibility. Keep the ideas flowing!
Best,
MJB
Here are 3 examples of open-source gCal sync solutions...anyone want to take a look at the code and see if we can repurpose these apps for Windows Live Calendar?
http://rareedge.com/gmobilesync/
http://www.ts0.com/pocketgcal/
http://iterat.ive.ly/index.php/projects/gcalendarsync
Thanks as always,
MJB
One more thing...
After scouring MSDN and dev.live.com I have learned that the Live Calendar APIs are not, in fact, available yet. This is surprising considering one of the developers stated that the API was coming soon way back in April of 07. Sucks.
MJB
Are there some new information? (Sync Windows Live Calendar would be a great feature.. if we cant sync, i dont know for what the calendar should be.)
greets blackx
Can I ask why you haven't tried using Outlook 07 for hotmail :S maybe that might solve your problems and let you sync the calendar. Don't flame me if I missed something or this is a stupid suggestion because I didn't totally comprehend the situation D:
Kraize92 said:
Can I ask why you haven't tried using Outlook 07 for hotmail :S maybe that might solve your problems and let you sync the calendar. Don't flame me if I missed something or this is a stupid suggestion because I didn't totally comprehend the situation D:
Click to expand...
Click to collapse
I have Outlook 2003, but i dont use it.
I like to be portable (i use the http webinterface..) so i can check emails all over the world.. my calendar would be available for my messenger contacts, and i dont have to install/use more software then i really need.
(sorry, but i dont like to use outlook, its a nice program but i think web-based application would be the future..)
greets mike
The goal here is to sync over the air, not using a desktop. There has been some progress made though, as Windows Live Wave 3 is being rolled out and it's possible the Calendar APIs are now available. Also, I've been in contact with Thomas Wetzel of SynchPST. He is going to try and make the next version of SynchPST compatible with Microsoft Office Outlook Connecter, which would allow those of us with exchange accounts to use desktop outlook/exchange to have proper push of our Windows Live services (although this would require you leave outlook running on a computer at all times, it would be a big step in the right direction.) Take a look at our conversation:
Original Email:
I recently stumbled upon your product SynchPST because I am looking for a way to synchronize my Windows Live Hotmail account with my hosted exchange account. Presently your tool is able to read and sync the data file for my exchange account, however, it is unable to read the data file for Office Outlook Connecter (which is how I retrieve my hotmail into my outlook.) Is there any possibility of adding this functionality to SynchPST so it can read/sync data stores generated by the Outlook Connector? This would be HUGE for many people and I would be happy to pay a premium over your standard and professional products for this feature. Thanks in advance and I hope to hear a response from you soon.
Response:
Thank you for your reply.
I downloaded Outlook Connector and could reproduce this behavior. I will try to implement the synchronization of a Windows Live account in the next releases.
Regards
Thomas Wetzel
Wisco
Synchronize your Outlooks
www.synchpst.com
Let's hope there's some progress on this front for those of us using Windows Live services!
MJB
google Windows Live Essentials and Windows Live Sync.
or rather, check out www.liveside.net
MS is releasing a new Windows Mobile client that will utilize this client for over the air sync of contacts, mail, calendar, and more. just a heads up for everyone wondering
any progress?
its been nearly a year, is it not possible to ota sync with live calender?
It sucks. I want OTA syncing of my calendar. Its the only reason my phone even gets plugged into my computer anymore.
www.google.com/sync
http://sn1-p1.myphone.microsoft.com/mkweb/Start.po?mkt=en-US
Live Framework CTP
Well, I hadn't checked back into this in a while, but it turns out that the Live Framework Community Technology Preview (CTP) was released in mid-March and DOES have access to calendar functions. Has anyone taken a look at this?
http://dev.live.com/liveframework/
Best,
MJB

Fed up, need working push email.

I'm fed up! I need a reliable push email service that works all the time, every time. I don't have the luxury of an Exchange Server, I did not get Live Mobile with my AT&T WM6 upgrade, nor can I get it to install after the fact.
Emoze only pushes on occassion, Seven pushes fine, but I can't reply to or send a new message.
What's next? I'll happily pay for good service. Any suggestions?
Thanx,
Woe
Maybe use a ROM with WLM etc already built in... then use hotmail or something...
I feel your pain. I'm the same way. I was just looking up solutions and wondering if emoze got any better since all the bad reviews.
I'm seriously considering the move to the BB Bold next month. The battery life on my hermes sucks with the push solutions. I just can't find any thing works nicely.
Fed up... cont.
CRCinAU said:
Maybe use a ROM with WLM etc already built in... then use hotmail or something...
Click to expand...
Click to collapse
Perhaps you could recommend something, and point me in the right direction?
My experience with WM6 ROMS here at XDA is that they're all in a .rar format, and I've never been able to extract anything installable.
Your help would be most welcome.
Thanx,
Woe
Response from emoze
Hello all,
There are many builds of Windows Mobile out there, many of which are not endorsed or supported by the device vendors and/or providers.
Please understand that we cannot provide support for operating systems that are not officially approved and tested for specific hardware.
To summarise matters - If your WM ROM is from your provider/device vendor, emoze will work without a problem, and we can provide full support for it.
To contact our support team, please email us at support (at) emoze (dot) com
Gilirock.

How about Outlook Sync?

Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
HTC Hero does that.. So I am guessing it will be supported or else there is an app (TouchDown) that will do the same thing..
toocrazy999 said:
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
Click to expand...
Click to collapse
I think you can be 99% sure this will happen. I don't think Sprint would release a flagship device that wouldn't be compatible with 85+% of the business users that would like to purchase.
I wouldn't worry, and as stated, the Hero does this, as does the Nexus One, so I'm sure the Evo will be fine.
I hope it supports active sync encryption. My company switched over to this just recently and everyone with android phones were hosed. They will not install Touchdown on the server either.
I haven't heard anything about android actually supporting this protocol, has anyone?
toocrazy999 said:
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
Click to expand...
Click to collapse
Most likely. I don't see HTC not doing so. Plus they just updated the HTC Sync for the Desire and the Legend.
Link - http://phandroid.com/2010/04/16/htc-updates-htc-sync-with-support-for-desire-and-legend/
UnlnvlslblE said:
I hope it supports active sync encryption. My company switched over to this just recently and everyone with android phones were hosed. They will not install Touchdown on the server either.
I haven't heard anything about android actually supporting this protocol, has anyone?
Click to expand...
Click to collapse
You need to speak to your IT person to allow for both in the encryption policy. So the android is not hosed. This is still secure while allowing those phones such as Iphone 2G and 3G that does not have encryption capabilities. The Iphone 3GS does have this. You can also support by individual mailboxes as well so you can fine tune those who do and those who don't. There are a few ways to implement this. I assume you have Exchange 2007/2010?
Touchdown is not implemented at the Server level. It's on your phone.
If you are looking for a complete Exchange experience I would suggest looking at moxier mail.
www.moxier.com - it allows for Mail, tasks, calendar and contacts with lots of corporate features. Remote wipe, etc. I do not think that your IT admin should have a problem with this setup either.
HTC's own mail on the Desire, Legend EVO has more capabilities than the same HTC mail client on the Incredible. Not sure if Verizon is the one holding it back.
Lots to think about
mrmomoman said:
You need to speak to your IT person to allow for both in the encryption policy. So the android is not hosed. This is still secure while allowing those phones such as Iphone 2G and 3G that does not have encryption capabilities. The Iphone 3GS does have this. You can also support by individual mailboxes as well so you can fine tune those who do and those who don't. There are a few ways to implement this. I assume you have Exchange 2007/2010?
Touchdown is not implemented at the Server level. It's on your phone.
If you are looking for a complete Exchange experience I would suggest looking at moxier mail.
- it allows for Mail, tasks, calendar and contacts with lots of corporate features. Remote wipe, etc. I do not think that your IT admin should have a problem with this setup either.
HTC's own mail on the Desire, Legend EVO has more capabilities than the same HTC mail client on the Incredible. Not sure if Verizon is the one holding it back.
Lots to think about
Click to expand...
Click to collapse
I was under the impression Touchdown had a server-side plugin as well as an install on the device. If its just on the device I wonder if it would work for us. I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
I work at a hospital and we need to keep all of our data extremely locked down. We can't allow any specific accounts to have less "lockdowns" than other accounts so it's not a possibility to tweak settings individually. I guess I'll just need to pickup an android device and try it out.
Moxier looks interesting as well, I'll have to give it a try once I get my hands on another phone.
Thanks for the tips!
I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
Click to expand...
Click to collapse
Try using XDAndroid, and load it up to see if it'll work. I'm currently booting XDAndroid on my TP, and it runs fairly smoothly (when it doesn't, I'm sure its hardware faults with my POS device).
UnlnvlslblE said:
I was under the impression Touchdown had a server-side plugin as well as an install on the device. If its just on the device I wonder if it would work for us. I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
I work at a hospital and we need to keep all of our data extremely locked down. We can't allow any specific accounts to have less "lockdowns" than other accounts so it's not a possibility to tweak settings individually. I guess I'll just need to pickup an android device and try it out.
Moxier looks interesting as well, I'll have to give it a try once I get my hands on another phone.
Thanks for the tips!
Click to expand...
Click to collapse
Anytime! Both these programs are very good as well as the built in extra capabilities from HTC phones. Unlike the Google N1 phone which does an okay job of Exchange Sync. HTC with Sense has a better Exchange interface as well as increased capabilities. It allows for server searches, etc. I have heard that the Google N1 doesn't allow for this or contact and calendar sync perhaps due to their strong ties to their own google contacts and calendars.
In regards to the Touchdown.
No Hassle Setup
TouchDown™ does not require you to run a separate program on your computer to forward your data to the phone. Simply install the product, configure it on the phone and get going in a couple of minutes.
Also Moxier has a nice interface. Both are very capable and will fit into any locked down environment. Both can take PIN requirements as well as WIPE devices remotely as well.
Good luck.

[Q] Direct Push

I absolutely love my focus with WP7, but my new office only supports direct push and they wont allow this hotmail connector thing.
Are there any plans to include this support in the upcoming release. I hate the idea of having to give up my windows phone because it wont support exchange like most other phones.
mmurray21 said:
I absolutely love my focus with WP7, but my new office only supports direct push and they wont allow this hotmail connector thing.
Are there any plans to include this support in the upcoming release. I hate the idea of having to give up my windows phone because it wont support exchange like most other phones.
Click to expand...
Click to collapse
It does support exchange activesync. In fact it is THE only push email technology the phone supports (both Hotmail and Gmail use EAS).
thanks for the reply. I take it this means, I shouldn't expect a change and need to order a new phone.
mmurray21 said:
thanks for the reply. I take it this means, I shouldn't expect a change and need to order a new phone.
Click to expand...
Click to collapse
That means your Focus currently already supports push email from your Exchange server. What you need is to talk to you IT admin about how to configure it (you will need to connect to an external exchange server address that is accessible via internet, not your desktop Outlook) and if you are allowed to do so (some companies add additional permission policy to limit the access). A new phone doesn't solve you any thing. EAS is not a new technology. It's been here about 5 years since old Windows Mobile 5.0.
So what specifically do i need to request since the current setup works with WM 6.5, iphone, and android.
There is nothing special need to be done on Focus. Exchange Active Sync is the same as on WM. iPhone or Android. The only thing that WP7 lacks, from what I read, is email encryption. If your company requires email encryption policy, it will not work. But again, Android never really supports email encryption either. So, if you have Android working (not using 3rd party software like TouchDown), you should be fine.
What exactly is your problem with your Exchange Sync. Outlook Hotmail connector has nothing to do with it. It is only required if you want to sync your non-Exchange Outlook calendar and contacts to hotmail.
Actually, I have only tried it with WM 6.5 and iPhone. Email does require encryption. When I try to add the settings to the focus it just says it outlook account info is incorrect. I had heard 3rd hand that people were able to get android going so thanks for the heads up. I was about to order an atrix.
I guess iPhone 4 is my only real option...
I'm willing to bet you just have the settings incorrect and your focus will work perfectly.
I work for Microsoft and I've had WM5, WM6.5, all of the iphones, and now a Samsung Focus all connected to corporate restricted exchange.
Our corporate policies are very strong, and yet our phones work fine. I can't read an encrypted message on the phone (but no phone other than the old WM can do that), but as far as connecting and downloading mail I think WP7 does it best. The only feature I believe is currently missing is threaded view, which I would assume is coming at some point.
My WP7 phone is currently connected to two separate exchange servers (MS corp, and outlook.com, which is similar to hotmail). So it's all possible.
What is it you're trying to do, and what's not working? Hotmail should work 100% since I believe they've rolled out direct exchange support for all accounts.
Thanks for helping.... Email works fine with hotmail, yahoo, and gmail. Its only when I try my outlook exchange mail that I have any issues. I have tried all of the possible permutations for setup.
I am not the only one with this problem
answers.microsoft.com/en-us/winphone/forum/wp7-sync/does-windows-phone-7-sync-to-outlook/48ae2598-f773-4b4c-87cc-54d8c5c012d2
pocketnow.com/windows-phone/how-to-sync-windows-phone-7-with-outlook
They both seem to point out the deficiency with the phone.
So you have ecncrypted corporate email and dont have a problem?
You've lost me a little bit. Which are you trying to sync to Outlook (the desktop application), or Exchange (the mail server system)?
If you're trying to sync to Outlook, then i think you're out of luck. But, if you're trying to sync to Exchange (which is what 90% of people will have Outlook sync to), then it should work. I read both of the articles you linked, and they refer to Outlook data syncing, not to exchange. At least from what I gathered.
The phone can sync any mails with exchange, but there are two limitations. Specific private encrypted mails can't currently be read on any phone I believe (I think WM6.5 was the last OS to support them), and the WP7 device doesn't support full OS and storage encryption. It is possible for an Exchange admin to require that setting, although it's not common. A future release should include device encryption.
So, if you have a requirement on the second, then it sounds like WP7 won't current work for you. But, if it's not device encryption that you're looking for, then it sounds like WP7 should work fine.
Thanks for your help. I am trying to synch with exchange. I'll keep trying to configure it. I've asked our IT guys for help, but they have never even seen a phone with 7.
When I setup the account, there is a setting for logs. Do you happen to know where those end up and how I might get to them?
I don't know where the logging goes, but perhaps the error message your getting can be helpful?
I ran across this page:
http://answers.microsoft.com/en-us/...exchange/7ccd6098-f9b5-44c7-84c6-2fd9e6a097f9
Which appears to hit some of the issues you're facing, and might provide some validation to the settings you're using.
Turns out your hunches were right, after escalating the issue for a week, the IT team came back and said "ooops" we forgot to add you to the list.
I put in the settings and everything works great. Thanks for challanging my assumption.

[Q] Deleted emails on my laptop don't get deleted on my Note 3 - HELP!

Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
ben1000 said:
Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
Click to expand...
Click to collapse
Hi Ben,
Since you are using a stock email client on your notebook, how have you enabled the syncing with your Note 3. When using GMail and other email clients, there's an API within the device which queries the email server requesting new notifications based on what you've triggered your device to query. With a stock email client, this does not always succeed as some ISP's have crippled 3rd party applications from querying their servers.
Hope this helps!
I'm not sure what you mean by a 'stock email client on my notebook'. It's Apple Mail, but I can use my webclient too..
As I mentioned, I'm not using an ISP. I use fastmail.fm
I have enabled 'syncing' on the phone... or else I wouldn't be getting new mail at all, I suppose...
So, getting new mail is not an issue. The issue is that mail deleted on my laptop is NOT deleted on my phone. So, if I delete 100 spam emails on my laptop, they are still on my phone. Again, only with the standard email client. It works perfectly with K-9.
Sorry if I've misunderstood your response. Can you elaborate what I may be doing wrong?
Best,
Ben
cellrama said:
Hi Ben,
Since you are using a stock email client on your notebook, how have you enabled the syncing with your Note 3. When using GMail and other email clients, there's an API within the device which queries the email server requesting new notifications based on what you've triggered your device to query. With a stock email client, this does not always succeed as some ISP's have crippled 3rd party applications from querying their servers.
Hope this helps!
Click to expand...
Click to collapse
I started having problems with the stock email app on my note 2 & gave up on it & went over to using K9 so when I got my note 3 I expected problems with it but gave it another chance & it's completely screwed up. It constantly downloads mails I've deleted & shows them as unread & sometimes displays only old mail from about a year ago.. its a total mess... its doing that "your password has changed couldn't connect" thing that it also did on my note 2... I've now deleted all the accounts off it & only use K9.
Sent from my SM-N9005 using xda app-developers app
ben1000 said:
I'm not sure what you mean by a 'stock email client on my notebook'. It's Apple Mail, but I can use my webclient too..
As I mentioned, I'm not using an ISP. I use fastmail.fm
I have enabled 'syncing' on the phone... or else I wouldn't be getting new mail at all, I suppose...
So, getting new mail is not an issue. The issue is that mail deleted on my laptop is NOT deleted on my phone. So, if I delete 100 spam emails on my laptop, they are still on my phone. Again, only with the standard email client. It works perfectly with K-9.
Sorry if I've misunderstood your response. Can you elaborate what I may be doing wrong?
Best,
Ben
Click to expand...
Click to collapse
Hi Ben,
Based on your initial post, I though there were two issues:
Problems with your Apple Mail syncing with fastmail.fm and vice-versa
Problems with the K-9 application installed on your Android device syncing with fastmail.fm and vice-versa
Sorry for any confusion my post may have caused! This will be the best way to explain things and let me know should you have questions...
K-9 is an email client which you have installed on your Android device. This client has been configured during its initial setup so when you receive new mail, it is delivered to K-9 on your Android device. Syncing has been turned on so what you do with the remote client (K-9) will reflect on the server (fastmail.fm) and vice-versa. There is usually some type of setting triggered where on conflict, the server takes priority.
The above as you've suggested is working correctly but the problem here is with your Apple Mail:
Apple Mail is your client application within OS-X which supports the handling of email. During the configuration of this application, you have entered all your server settings for fastmail.fm so this client (Apple Mail) will query and pull email from the fastmail.fm server either real time, in specific intervals (5 min, 10 min etc...) or simply when you click a "Check Mail" button.
The problem you have is whenever you update Apple Mail, the changes are not reflecting (or syncing) to your device. I do not know much about Apple Mail but your issue would lead me to the conclusion you have disabled this ability within your Apple Mail program. I would double check your settings and make sure you have enabled your Apple Mail program to propagate changes to the server. This will allow changes made to email within your remote client to update server-side and should reflect across all your devices which are configured with the fastmail.fm email account.
The only issue is Apple products are very strict with their security measures so I know the Apple Mail client will download from the server but I'm unsure if it allows a post-back to update the server regarding changes made through the Apple Mail client. I'm sure it's a simple fix within the settings but if not, I'm assuming it has to do with a layer of security being implemented by Apple but not being an Apple user myself, someone else would need to clarify.
Hope this helps!
Howdy...
There's nothing wrong with Apple Mail... Working perfectly.
Nothing wrong with the webapp from Fastmail. Also perfect.
Nothing wrong with K-9. Works perfectly.
The issue is with the stock Android Mail app on my Note 3.
Cellrama... I sincerely appreciate your efforts, but perhaps you could confine yourself to just dealing with that issue, as I seem to be having a very tough time explaining the situation to you... There's nothing at all wrong with the laptop, webapp, or K-9. They have all been working as they should for several years now...
My only issue is that I would like to receive email notifications on my Gear.. So, I have to use the default Android email client.
But, as was stated by the other poster, it seems not to work correctly. When iMAP email is deleted, that delete should sync across all clients. With me, it's syncing perfectly with every client except Android Email.
I apologize if my initial post confused you. I'm new to this forum, and I don't seem to be having much luck describing the problem in a way you are able to understand, so again, I apologize.
If anyone else has a solution to the issue, I would greatly appreciate your input.
Best,
Ben
cellrama said:
Hi Ben,
Based on your initial post, I though there were two issues:
Problems with your Apple Mail syncing with fastmail.fm and vice-versa
Problems with the K-9 application installed on your Android device syncing with fastmail.fm and vice-versa
Sorry for any confusion my post may have caused! This will be the best way to explain things and let me know should you have questions...
K-9 is an email client which you have installed on your Android device. This client has been configured during its initial setup so when you receive new mail, it is delivered to K-9 on your Android device. Syncing has been turned on so what you do with the remote client (K-9) will reflect on the server (fastmail.fm) and vice-versa. There is usually some type of setting triggered where on conflict, the server takes priority.
The above as you've suggested is working correctly but the problem here is with your Apple Mail:
Apple Mail is your client application within OS-X which supports the handling of email. During the configuration of this application, you have entered all your server settings for fastmail.fm so this client (Apple Mail) will query and pull email from the fastmail.fm server either real time, in specific intervals (5 min, 10 min etc...) or simply when you click a "Check Mail" button.
The problem you have is whenever you update Apple Mail, the changes are not reflecting (or syncing) to your device. I do not know much about Apple Mail but your issue would lead me to the conclusion you have disabled this ability within your Apple Mail program. I would double check your settings and make sure you have enabled your Apple Mail program to propagate changes to the server. This will allow changes made to email within your remote client to update server-side and should reflect across all your devices which are configured with the fastmail.fm email account.
The only issue is Apple products are very strict with their security measures so I know the Apple Mail client will download from the server but I'm unsure if it allows a post-back to update the server regarding changes made through the Apple Mail client. I'm sure it's a simple fix within the settings but if not, I'm assuming it has to do with a layer of security being implemented by Apple but not being an Apple user myself, someone else would need to clarify.
Hope this helps!
Click to expand...
Click to collapse
ben1000 said:
Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
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Ben,
When you setup your fastmail account, did you set it up as a "POP" account or an "IMAP" account? POP accounts will only pull a copy of the email from the server to your device, but will not push changes made on your device back to the server. IMAP, however, is a two-way email protocol that will push changes made on your phone to the server. It looks like Fastmail supports both POP & IMAP, so I would try following the instructions listed here.
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
edwmsjr said:
Ben,
When you setup your fastmail account, did you set it up as a "POP" account or an "IMAP" account? POP accounts will only pull a copy of the email from the server to your device, but will not push changes made on your device back to the server. IMAP, however, is a two-way email protocol that will push changes made on your phone to the server. It looks like Fastmail supports both POP & IMAP, so I would try following the instructions listed here.
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Click to collapse
ben1000 said:
Howdy...
There's nothing wrong with Apple Mail... Working perfectly.
Nothing wrong with the webapp from Fastmail. Also perfect.
Nothing wrong with K-9. Works perfectly.
The issue is with the stock Android Mail app on my Note 3.
Cellrama... I sincerely appreciate your efforts, but perhaps you could confine yourself to just dealing with that issue, as I seem to be having a very tough time explaining the situation to you... There's nothing at all wrong with the laptop, webapp, or K-9. They have all been working as they should for several years now...
My only issue is that I would like to receive email notifications on my Gear.. So, I have to use the default Android email client.
But, as was stated by the other poster, it seems not to work correctly. When iMAP email is deleted, that delete should sync across all clients. With me, it's syncing perfectly with every client except Android Email.
I apologize if my initial post confused you. I'm new to this forum, and I don't seem to be having much luck describing the problem in a way you are able to understand, so again, I apologize.
If anyone else has a solution to the issue, I would greatly appreciate your input.
Best,
Ben
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Click to collapse
Ben,
Your initial posts refers to multiple devices and what works/doesn't work. I fully understood your post and was trying to provide you a little background information. I apologize if you took offense but when I ask what stock email client you're using on your notebook and the response received by you is you're unsure what I mean but you use "Apple Mail"... Well that's an email client!
The issue is when using the stock email application provided by Android, when you make changes through your Apple Mail program, this is not syncing to your device or to your Galaxy Gear for that matter. The simple answer is... With your stock Android application, as long as you have enabled IMAP, email should sync effortlessly. This has already been suggested by another member. If it is not working, you will need to check the settings in your Apple Mail client as well as your stock email application within Android. There is most likely something on the server which is blocking your sync. I would even log into fastmail.fm through your web browser and check the settings on their server to ensure everything is set correctly. As for the Galaxy Gear device... Well, I would not buy this as I've heard more bad than good and one review set focus on it's poor ability to sync email.
Hope this answers your question with more clarity.
---------- Post added at 08:53 PM ---------- Previous post was at 08:31 PM ----------
ben1000 said:
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
Click to expand...
Click to collapse
I think it's more to do with a settings issue server-side (in the settings on fastmail.fm) or through one of your clients which is used to access your email. You rely on a web-based email solution (fastmail.fm) which you access using one of many programs installed on an array of devices. The problem here is when using the stock Android application for mail, any modifications made to mail through your notebook running "Apple Mail" will not propagate across the server and update live on your device using the stock Android mail app. You already have stated every other application and program work but it's just the stock Android mail application.
This would lead me to believe the stock Android mail app does not support fastmail.fm. Many API's developers now use are custom and specific to targeted applications such as an API call to communication with GMail and their array of services. I agree you're issue pertains to the stock Android mail app. Is this an Android problem??? Just as much as it is a fastmail.fm problem. Fastmail.fm is not your most popular email program therefore, developers will not be flocking to purchase custom API's for implementation into their software.
You have answered your own question circuitously! I use the stock email app for GMail and Outlook without problem so the developer has implemented the proper API's to interact with IMAP on these specific servers but I will assume has opted against this for a less popular web-mail server.
Hope this helps!
Actually, I think it's far more likely that Apple Mail, Fastmail, and K-9 all work perfectly, and that, as has been suggested by others many times on this forum and even on this thread, the stock Android app is flawed... This would make sense, since I'm sure Google would rather you use Gmail than some other provider.
Thanks for your time, but there are many assumptions in your email that are wrong... but let's just call it quits at this point. No need to reply, as I won't be checking.
I truly appreciate the time and detail you put into your post, and I'm sure you'll help many others.
Best,
Ben
PS: I've been using the Galaxy Gear for about a week, and find it a wonderful companion. I highly recommend it. Is it perfect? No, but I believe it's the best smartwatch out there currently, and it has exceeded my admittedly lowered expectations...
cellrama said:
Ben,
Your initial posts refers to multiple devices and what works/doesn't work. I fully understood your post and was trying to provide you a little background information. I apologize if you took offense but when I ask what stock email client you're using on your notebook and the response received by you is you're unsure what I mean but you use "Apple Mail"... Well that's an email client!
The issue is when using the stock email application provided by Android, when you make changes through your Apple Mail program, this is not syncing to your device or to your Galaxy Gear for that matter. The simple answer is... With your stock Android application, as long as you have enabled IMAP, email should sync effortlessly. This has already been suggested by another member. If it is not working, you will need to check the settings in your Apple Mail client as well as your stock email application within Android. There is most likely something on the server which is blocking your sync. I would even log into fastmail.fm through your web browser and check the settings on their server to ensure everything is set correctly. As for the Galaxy Gear device... Well, I would not buy this as I've heard more bad than good and one review set focus on it's poor ability to sync email.
Hope this answers your question with more clarity.
---------- Post added at 08:53 PM ---------- Previous post was at 08:31 PM ----------
I think it's more to do with a settings issue server-side (in the settings on fastmail.fm) or through one of your clients which is used to access your email. You rely on a web-based email solution (fastmail.fm) which you access using one of many programs installed on an array of devices. The problem here is when using the stock Android application for mail, any modifications made to mail through your notebook running "Apple Mail" will not propagate across the server and update live on your device using the stock Android mail app. You already have stated every other application and program work but it's just the stock Android mail application.
This would lead me to believe the stock Android mail app does not support fastmail.fm. Many API's developers now use are custom and specific to targeted applications such as an API call to communication with GMail and their array of services. I agree you're issue pertains to the stock Android mail app. Is this an Android problem??? Just as much as it is a fastmail.fm problem. Fastmail.fm is not your most popular email program therefore, developers will not be flocking to purchase custom API's for implementation into their software.
You have answered your own question circuitously! I use the stock email app for GMail and Outlook without problem so the developer has implemented the proper API's to interact with IMAP on these specific servers but I will assume has opted against this for a less popular web-mail server.
Hope this helps!
Click to expand...
Click to collapse
ben1000 said:
Actually, I think it's far more likely that Apple Mail, Fastmail, and K-9 all work perfectly, and that, as has been suggested by others many times on this forum and even on this thread, the stock Android app is flawed... This would make sense, since I'm sure Google would rather you use Gmail than some other provider.
Thanks for your time, but there are many assumptions in your email that are wrong... but let's just call it quits at this point. No need to reply, as I won't be checking.
I truly appreciate the time and detail you put into your post, and I'm sure you'll help many others.
Best,
Ben
PS: I've been using the Galaxy Gear for about a week, and find it a wonderful companion. I highly recommend it. Is it perfect? No, but I believe it's the best smartwatch out there currently, and it has exceeded my admittedly lowered expectations...
Click to expand...
Click to collapse
There's no assumptions in my email which are wrong but hey... everyone is entitled to their opinion. If you read a bit closer, I agree with what you've stated! Your response mirrors mine in that the Android email app is flawed. Whether this is due to lack of API implementation or forced by other more dominant email providers, that's anyone's guess.
Glad you like your Galaxy Gear. I cannot comment but based on reviews, I would tend to shy away myself but that's great it works for you.
Thanks and have a good night!
ben1000 said:
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
Click to expand...
Click to collapse
Ben,
Just want to clarify to make sure we didn't miscommunicate. I wasn't asking if Fastmail is IMAP...i know that it supports both IMAP & POP. My question was did you set it up as an IMAP account on your phone. When adding an email account via the stock email app on the Note 3, after you enter your email address & password and pressing the "manual setup" button you'll be asked if it is a POP account, IMAP account or Microsoft Exchange ActiveSync account. If your server supports IMAP and you set it up as an IMAP account on the phone, it should work. It's a universal protocol that is supported on both ends. Sorry if I misunderstood your response...just wanted to make sure I was clear.
Thanks,
Ed

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