Related
im asking this because i was in the local sprint store picking up a car charger for my wifes moment. i ask if they had a release date for the EVO he said no and 4g wont be in the area is who knows when . i said i wasunder the impression the EVO was 4g winmax but was able to use 3g as well .
well he looked stunned and if he had no idea what i was talking about .
so is it 3g and 4g or just 4g . if its just 4g i see no reason for myself to pick an evo till 4g is in my area
3g and 4g. In fact in some of the screen shots floating around you can see it connected to 3g. But regardless, it's definitely both.
flipzmode said:
3g and 4g. In fact in some of the screen shots floating around you can see it connected to 3g. But regardless, it's definitely both.
Click to expand...
Click to collapse
thats what i was thinking but the CSR kinda threw me for a loop !
Sporkman said:
thats what i was thinking but the CSR kinda threw me for a loop !
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Click to collapse
About 60% of the CSR's are idiots, in my experience. Take what they say with an entire bag of rock salt.
smw6180 said:
About 60% of the CSR's are idiots, in my experience. Take what they say with an entire bag of rock salt.
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Click to collapse
yea id bump that too 80 % + imho 3 people there had no idea what the EVO was lol
but that's why i cam and asked here
http://twitter.com/sprint/status/11311075010
It will have an evdo radio.
According to HTC, you won't be able to use 4G and Voice at the same time due to software limitations... which definitely makes it sound like it may be a possibility with a future software update.
illogic6 said:
http://twitter.com/sprint/status/11311075010
It will have an evdo radio.
According to HTC, you won't be able to use 4G and Voice at the same time due to software limitations... which definitely makes it sound like it may be a possibility with a future software update.
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Click to collapse
yea just found this
http://www.androidcentral.com/sprint-clarifies-voice-data-evo-4g
if u live in Philly 4g is available via Clear..
illogic6 said:
http://twitter.com/sprint/status/11311075010
It will have an evdo radio.
According to HTC, you won't be able to use 4G and Voice at the same time due to software limitations... which definitely makes it sound like it may be a possibility with a future software update.
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Click to collapse
wow no 4g and voice? even if eventually possible, that might be a deal breaker for me. then again....snapdragon....uhggg idk
in my store im the go to guy, known as the "android guy", i can say not all reps are knowledgable for sure but in my store if someone doesnt know they ask someone they know who does. in my store again theres this one guy whos worked for sprint for about 2-3 years but he doesnt know much about phones he sees as just a job and nothing more, so theres def reps like that also their there for money nothing else.
mountaindont said:
wow no 4g and voice? even if eventually possible, that might be a deal breaker for me. then again....snapdragon....uhggg idk
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Click to collapse
Eh, it is the same way that you don't get 3g and voice simultaneously on the Hero you have right now.
I guess you could always go GSM AT&T and pay twice as much for the same voice/data package. Might as well pick up an Iphone too.
Hopefully they update the software to allow for data+voice, but it isn't even a phone-deciding factor for me. The EVO has 4g+3g+1x btw.
smw6180 said:
About 60% of the CSR's are idiots, in my experience. Take what they say with an entire bag of rock salt.
Click to expand...
Click to collapse
When I bought my Hero last October the CSR told me that it is 4g ready and will just require an OTA update when 4g hits the area here this summer. LOL
danknee said:
Eh, it is the same way that you don't get 3g and voice simultaneously on the Hero you have right now.
I guess you could always go GSM AT&T and pay twice as much for the same voice/data package. Might as well pick up an Iphone too.
Hopefully they update the software to allow for data+voice, but it isn't even a phone-deciding factor for me. The EVO has 4g+3g+1x btw.
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Click to collapse
3G and 1X are really the same thing-ish. They are both in what's considered the 3G family. 1X being the lowest tier/speed and EVDO Rev. B the fastest.
bl4ck0ps said:
3G and 1X are really the same thing-ish. They are both in what's considered the 3G family. 1X being the lowest tier/speed and EVDO Rev. B the fastest.
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Click to collapse
Just like Edge and HSDPA if I understand it correctly.
Joecrack305 said:
in my store im the go to guy, known as the "android guy", i can say not all reps are knowledgable for sure but in my store if someone doesnt know they ask someone they know who does. in my store again theres this one guy whos worked for sprint for about 2-3 years but he doesnt know much about phones he sees as just a job and nothing more, so theres def reps like that also their there for money nothing else.
Click to expand...
Click to collapse
Right... But at alot of stores, don't have that guy, only sales focused guys, I know from experience..
danknee said:
Eh, it is the same way that you don't get 3g and voice simultaneously on the Hero you have right now.
I guess you could always go GSM AT&T and pay twice as much for the same voice/data package. Might as well pick up an Iphone too.
Hopefully they update the software to allow for data+voice, but it isn't even a phone-deciding factor for me. The EVO has 4g+3g+1x btw.
Click to expand...
Click to collapse
i wouldnt be caught DEAD with an iphone mister! unless i was playing with I Am Tpain lol!
btw, i know you all will slate is as a rumor, but a fellow hero user sprint rep told me the evos release is set for june or july. idk if thats believable? whats your opinion?
Well I had to do it because of connection issues. Sprint service sucks here and I have tried numerous things but just couldn't get past having terrible reception. So moving over to Verizon. Didn't have enough the other day when I ordered phones from amazon, so I got 3 Droids for a penny. Will probably upgrade 2 of them within the month to and Incredible and the X. Love the Hero love the forums and help here, just cant deal with no service 99% of my time.
Have you tried using the vz prl?
damiandarkwater said:
Have you tried using the vz prl?
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Click to collapse
Yeah been there done that. I figure if im in the middle of a city and cant even get 1 bar most of the time, and constantly roaming, well it's just too much of a pain in the butt. I am looking forward to messing with some of those droid roms and kernels with major clocking.
smstutler said:
Well I had to do it because of connection issues. Sprint service sucks here and I have tried numerous things but just couldn't get past having terrible reception. So moving over to Verizon. Didn't have enough the other day when I ordered phones from amazon, so I got 3 Droids for a penny. Will probably upgrade 2 of them within the month to and Incredible and the X. Love the Hero love the forums and help here, just cant deal with no service 99% of my time.
Click to expand...
Click to collapse
good choice in a phone man, i love the droid, i wish i could get it on sprint myself. i remember you posting about your bad signal so i don't blame you and good luck! im on my 5th hero and this is the first one i actually have a good signal on, the hero was known to have a defect in that aspect. as soon as i get paid from my new job ill be buying another evo.
markus_del_marko said:
good choice in a phone man, i love the droid, i wish i could get it on sprint myself. i remember you posting about your bad signal so i don't blame you and good luck! im on my 5th hero and this is the first one i actually have a good signal on, the hero was known to have a defect in that aspect. as soon as i get paid from my new job ill be buying another evo.
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Click to collapse
hey one Q... cant we switch the droid to sprint... i think its possible.....
yes, you can. They are both cdma. You need to program the baseband with sprint's network info, just use a hero to pull the config from.
not entirely related; since we have neither sprint or Verizon here in Alaska; if you are a sprint customer you roam on digitel (worst network in the state). if you are a Verizon customer you roam with ACS (best network in the state).
Big-O-Devil said:
hey one Q... cant we switch the droid to sprint... i think its possible.....
Click to expand...
Click to collapse
ipfreelytech said:
yes, you can. They are both cdma. You need to program the baseband with sprint's network info, just use a hero to pull the config from.
not entirely related; since we have neither sprint or Verizon here in Alaska; if you are a sprint customer you roam on digitel (worst network in the state). if you are a Verizon customer you roam with ACS (best network in the state).
Click to expand...
Click to collapse
Sounds bad ... with the whole cell phone thing in Alaska ...
Sent from my HERO200 using XDA App
ipfreelytech said:
yes, you can. They are both cdma. You need to program the baseband with sprint's network info, just use a hero to pull the config from.
not entirely related; since we have neither sprint or Verizon here in Alaska; if. you are a sprint customer you roam on digitel (worst network in the state). if you are a Verizon customer you roam with ACS (best network in the state).
Click to expand...
Click to collapse
Maybe. You can point me in the right direction .. the Droid with sprint...
Sent from my HERO200 using XDA App
Big-O-Devil said:
Maybe. You can point me in the right direction .. the Droid with sprint...
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
it's not possible to do it or i would have already! the only way is by esn cloning and that's illegal as ****. sprint doesn't allow any phone on their network that they do not sell.
markus_del_marko said:
it's not possible to do it or i would have already! the only way is by esn cloning and that's illegal as ****. sprint doesn't allow any phone on their network that they do not sell.
Click to expand...
Click to collapse
lol.. .... ....
markus_del_marko said:
the only way is by esn cloning and that's illegal as ****.
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Click to collapse
**** is illegal? By that logic, Chipotle and the Breakfast Dollar Menu are also illegal.
actually no, its pretty great. My carrier is a small local company that offers me excellent service and coverage. (my house is -58dbm average and 1.2Mbit evdo)
I'm probably the only person on this forum that doesn't have free long distance service on their phone but that's my choice, my carrier offers national plans but for me everyone i call is here in Alaska so I prefer the cheaper plan.
Big-O-Devil said:
Sounds bad ... with the whole cell phone thing in Alaska ...
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
HeroMeng said:
**** is illegal? By that logic, Chipotle and the Breakfast Dollar Menu are also illegal.
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Click to collapse
lol...
I get horrible reception at home with my epic... i was wondering if the epic will get a radio ported from the fascinate... just like how the hero has a radio from a eris dump...http://geekfor.me/hero/radios/radio-241040202/#more-932
ickwonder said:
I get horrible reception at home with my epic... i was wondering if the epic will get a radio ported from the fascinate... just like how the hero has a radio from a eris dump...http://geekfor.me/hero/radios/radio-241040202/#more-932
Click to expand...
Click to collapse
Get a Wilson Electronics repeater.
Get an AirRave from Sprint
Get an airrave from sprint. I called complained, and they sent one to me free of charge.
sndtubes said:
Get a Wilson Electronics repeater.
Click to expand...
Click to collapse
+1 Wilson repeater works great!
bomix said:
+1 Wilson repeater works great!
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Click to collapse
I did a quick search, and it seems those things start around $300! For now, I use Roam Control from the market to force roaming.
Sent from a Yellow Galaxy
socos25 said:
Get an airrave from sprint. I called complained, and they sent one to me free of charge.
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Click to collapse
What does the airwaves do and how does it perform. what did u tell them to get it for free. Roam control might be a good option. The repeater is just too pricey for me right now. Thanks for the input so far
ickwonder said:
What does the airwaves do and how does it perform. what did u tell them to get it for free. Roam control might be a good option. The repeater is just too pricey for me right now. Thanks for the input so far
Click to expand...
Click to collapse
I got one of these as well. It performs perfectly, as advertised. It hooks into your high-speed internet and has a GPS receiver (to make sure you're not creating sprint networks in other countries, etc).
I called Sprint, said I couldn't get reception in my place and that, if there was nothing they could do about it, I was going to switch to Verizon (which is true). The guy looked at my account, saw that I had an unlimited plan, said I was a "high-valued customer" and waived all fees.
I did have to call and dispute fees that were added anyway, but they fixed those. Now I get 5 bars as opposed to none in my apartment.
ickwonder said:
What does the airwaves do and how does it perform. what did u tell them to get it for free. Roam control might be a good option. The repeater is just too pricey for me right now. Thanks for the input so far
Click to expand...
Click to collapse
AirRave is a mini cell tower - so to speak - that plugs into your existing highspeed internet for VOIP calling. When the phone leaves its range, it attempts to hand the call to the tower. Keep in mind that they do take a line even if they do give it to you for free. Repeaters are a little pricey and will probably always be, not to mention I don't think they work for 3g - just 1x
socos25 said:
Get an airrave from sprint. I called complained, and they sent one to me free of charge.
Click to expand...
Click to collapse
When?
I did this two weeks ago, and they said that program was suspended right now because they didn't have any, and wouldn't until after the new year.
socos25 said:
Get an airrave from sprint. I called complained, and they sent one to me free of charge.
Click to expand...
Click to collapse
To ickwonder and socos25? What city are you in? I am just curious if the problem is nationwide or based on your specific locale.
Thanks
jmsnyc said:
To ickwonder and socos25? What city are you in? I am just curious if the problem is nationwide or based on your specific locale.
Thanks
Click to expand...
Click to collapse
My location is fine I'm in Ventura county... I think sprint considers my area part of LA. My buddy that works for sprint said 4g towers are up but not on yet. But it seems where i live the signal is very weak. Besides that I always have a strong signal in this area for the most part
What city...OXNARD, CA
What do you mean, take a line? Thanks!
sent from my go-go Gadget phone
"take a line" meaning that most plans have 3 available lines....most I know of atleast. So 3 potential phones. The air rave takes one of those available lines.
Sent from my SPH-D700 using XDA App
dwallersv said:
When?
I did this two weeks ago, and they said that program was suspended right now because they didn't have any, and wouldn't until after the new year.
Click to expand...
Click to collapse
Yeah they cancelled it awhile ago and I was pissed, as much as I tried to haggle with customer support.
At about the 30 day mark into my phones use I just could barely hang on with 1 bar in the house, they told me I had missed the mark to get one by about a week.
You can rent one from them for like $10/20 but that's messed up.
Now just crossing my fingers the 2.2 update will bring a better radio signal, but plywood walls suck.
Anybody notice 3G to be a bit slow lately? I used speed test awhile back and got 1.5mbps, now I get half that! Not cool.
quickbird144 said:
Anybody notice 3G to be a bit slow lately? I used speed test awhile back and got 1.5mbps, now I get half that! Not cool.
Click to expand...
Click to collapse
Fluctuation in speed will happen. Try it again in a hour and see what you get. Did you run the speed tests in the same location.
I've been seeing more and more of these threads popup. Something is up.
Sent from my PC36100 using Tapatalk
Maybe this..
http://www.bgr.com/2010/11/23/att-and-sprint-petition-fcc-for-spectrum-exchange/
My 3G speeds were bad all of Dec. now they're good.
Didn't mean to add another thread. Was going I wasn't alone on this. I've gone through 3 different roms and a slew of kernels thinking it was them. Bummer.
Sent from my PC36100 using XDA App
during the day my speeds are decent, in the evenings once everyone gets off work my speeds slow to a crawl.
Just now....
david279 said:
Just now....
Click to expand...
Click to collapse
What prl and radio do you have?
Sent from my PC36100 using XDA App
quickbird144 said:
What prl and radio do you have?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
All the latest...
I actually got 1.12mbps couple minutes ago. So I guess its nothing I should be concerned about.
Sent from my PC36100 using XDA App
Think you have it bad, look at this ****. And can someone explain to me why when I open speedtest all of the servers are in europe?
brownhornet said:
Think you have it bad, look at this ****. And can someone explain to me why when I open speedtest all of the servers are in europe?
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Click to collapse
Wow! That's actually what I was seeing earlier. Don't know what's going on cause soon as I made my post that I was getting 1.2mbps, it dropped to nearly nothing. Smh..
brownhornet said:
Think you have it bad, look at this ****. And can someone explain to me why when I open speedtest all of the servers are in europe?
Click to expand...
Click to collapse
Same thing is happening to me.
Like I said something is up. Sprint data used to be the best in NYC. Man, I also wish that they upgraded to Rev. B for the next flagship phone. I know, wishful thinking but Id prefer that over WiMax for everyday use
Sent from my PC36100 using Tapatalk
markushi said:
Same thing is happening to me.
Click to expand...
Click to collapse
+1....Whats up with that???
markushi said:
Same thing is happening to me.
Click to expand...
Click to collapse
Check your mobile internet settings. I just flashed cm7 and it has a couple of new selections...like international roaming, which was preselected. Also, it was preselected to roam on national affiliate networks. Since a lot of these roms are from people "across the pond" as they say, it will default to their servers. So, de-select those options and it will find a server closer to where you live. It is pretty kewl as it does switch to another network, but it is only 1rt speed, not 3G, so it didn't make my connection any faster. There are several threads out there on this about slow 3G speeds. I can only hope that with the 4G coming online, maybe the spectrum will open up to allow faster 3G speeds.
Lol glad im not the only 1 seeing this.. I was testing my connection in Germany yesterday LOL...
Tho even swapped back to the closest server (Germantown WI) , my speed still sucked..So I called sprint when I got home and told him my results compared to an ATT and Verizon phones while they were right next to me, and they were 6-7x faster then mine.
The CSR told me that its possible with northern Ill. getting 4G its working its way north into Wisconsin,and that could be affecting towers here while they transition..
Frankly I dont buy it. 2-3 weeks ago it was great, since then, 360kb is common. Also in the phone call I told him that I have no issues paying the $10 premium data charge, but if my phone keeps chugging along as it is now, I will be calling back since there is no way in hell I can take advantage of this "premium data" when I cant even watch a video on YouTube without constant pauses and other downloads basically crawling along.
Tower1972 said:
Lol glad im not the only 1 seeing this.. I was testing my connection in Germany yesterday LOL...
Tho even swapped back to the closest server (Germantown WI) , my speed still sucked..So I called sprint when I got home and told him my results compared to an ATT and Verizon phones while they were right next to me, and they were 6-7x faster then mine.
The CSR told me that its possible with northern Ill. getting 4G its working its way north into Wisconsin,and that could be affecting towers here while they transition..
Frankly I dont buy it. 2-3 weeks ago it was great, since then, 360kb is common. Also in the phone call I told him that I have no issues paying the $10 premium data charge, but if my phone keeps chugging along as it is now, I will be calling back since there is no way in hell I can take advantage of this "premium data" when I cant even watch a video on YouTube without constant pauses and other downloads basically crawling along.
Click to expand...
Click to collapse
I chatted with a rep last night and they gave me the whole "there are no issues" song and dance. Clearly with so many people noticing this in so many different areas there is SOMETHING wrong with Sprints network. Either that or theyre throttling their speeds thinking people wont notice.
The csr i spoke to said he was going to push something thru to my phone and I should reboot it..which I did..
I see somewhat of an improvement at home (I THINK theres a relay on the watertower near my house but im not sure) and its now about 1.4mb down...Tho most of my issues are when im away from home and not near WiFi lol
I really hope Sprint isnt pulling a ninja throttle job on us to ease up the network for all the new subs
I called 1888-211-4227 requesting an airave in order to fix a coverage issue I've been having for the past 3 months.
It started out small but today it got on my nerve, the problem is that all 4 phones would show full 3g signal but when I tried to place a call and send text messages I got a network failure.
Today I was expecting a friend who drove 80miles to bring me a textbook my son needed for college and he told me he would call me when he was at the security gate of my neighborhood.
Security told him to leave because they couldn't reach ANY of my phones and after 2 hours he was able to reach me.
It pisses me off because when I called account services, I got to talk to 5 people who sounded like they knew what they were doing but it turns out they were idiots.
All of them transferred me to the same department over and over until their network failed and the call was dropped.
I got pissed and sent them an email demanding an airave and service for the damn premium data ad on I pay for with 100kbps 3g service.
sorry if I sound like a douche but damn it pisses me off that everyone says they improved customer service when its still the same idiots on the phone.
/end rant
The airrave doesnt always pull your calls when someone tries to reach you .. my ex called me like 5 times in a row and on the 6th it finally rang... better than 2hours but ya never know..
sent from my supersonic evo .:CM7:.
Yea, I will be completely honest, I got an airave, and it was WAY more trouble than it was worth. It kept HOGGING by bandwidth, and I have a 20mb connection, it would slow all computers down to 5kb/s. It would randomly go off and on, texts would come in late (i would get no texts for hours, then i would get 50 all at once). And it messes with the gps on the phones, so its impossible to use Google Maps to map out a route.
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
gab2012 said:
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
Click to expand...
Click to collapse
I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
Sent from my PC36100 using XDA Premium App
Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
MTsol said:
I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
all well and good, but my data speeds and network connections have been getting worse and worse and worse for several months.
unlike these other people, i won't wait any more. i've decided to pay my ETF and go back to TMo.
This entire 'we are fixing towers, sorry about that' thing has been going on consistently during my entire 1.5 year tenure. i'm done with it. when i'm standing in the middle of Manhattan and am getting 0.15mb/s down, i wonder why i am even paying my bill.
github said:
Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
Click to expand...
Click to collapse
This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
Sent from my PC36100 using XDA Premium App
That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
MTsol said:
This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
runcool said:
That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
Click to expand...
Click to collapse
Of course it isn't because the real information is available on our employee intranet. 4G, 3g, and cdma networks are all getting capacity and spectrum increases.
You're the one that doesn't know what your talking about. These aren't lies or emails that we AREN'T "required" to read.
As far as Wimax goes, Sprint doesn't exactly know what they are going to do with it. They are either going get rid of it completely and use LTE. OR use both Wimax and LTE.
Unless you have anything to back up your information then I suggest you shut the f**k or take your whining somewhere else.
Sent from my PC36100 using XDA Premium App
runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
Click to expand...
Click to collapse
What I'm talking about is not company emails you idiot. It is news available on OUR employee website that has information not available to losers like you.
Sent from my PC36100 using XDA Premium App
Someone takes things a little too serious. Welcome to XDA.
Sent from my Nexus S 4G using XDA Premium App
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
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Wow, cakewalk job
Sent from my PC36100 using Tapatalk
bezeek said:
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
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Thanks for the reply, right now it kinda blows since I had to buy skype credits in order to be able to work...
As the others said about sprint fixing their towers, we are going to be the last place... do you know why? Everywhere around the island everyone has either an iPhone from AT&T or a blackberry curve 8530 from local gsm carriers, and every time someone asks me about my cell provider, they say its crap because of their service. Sprint stores are always empty when I walk past them in the malls. People here don't see sprint as a national carrier, instead they see it as a local cdma provider.
Sprint took forever to actually begin testing WiMax here and it sucks hard, I hope they get it at full power soon when its officially announced. 3g has always sucked, there are like 5 CDMA carriers using the same towers...(Sprint,Virgin,Boost,Open Mobile,Centennial, etc) This is the cause for network overload, also I would love a data cap, maybe thats what people need in order to let others have at least 500kbps download speed.
I was about to switch to tmo...and the day I went to do so the merger wasd announced so I'm kinda stuck with sprint for now.
If you do decide to bail on Sprint, I saw a pretty hot tip in the Evo 3d section earlier that may help you.
Sent from gingerbread-evo-deck
Yeah I saw it, its regarding some increase or something, I'm going to go check out tmo and see how much 4 android phones will cost me a month, if I get a nice comparable deal I will drop sprint.
All I had to do was call customer service, say I can't make a phone call from inside my house and it's been like this since the service started. Three days later I had an air rave, no cost to me. I didn't have to threaten or even get angry. In fact, it was one of the best customer service experiences I've ever had.
Its a chance game, you got a good rep, I got 2 dudes and 2 girls who had no idea what I wanted or an airave was...