Database Users

[Q] Sprint Galaxy S5 Not Powering On

Can someone please give me some advice on what to do. My phone is less than 3 months old and will not power on. It doesn't do anything, not even the vibration it usually does. I've tried plugging it into the charger but it doesn't even have the charging light on. It was working fine and just stopped. I pulled the battery out and put it back in but nothing it working. If If anyone has any suggestions, I would be very grateful! Thanks!!!

what were you doing at the time
What were you doing at the time the phone stopped working? Did you try charging the battery on an external charger?

As the poster above suggested, what were you doing recently? We are looking for clues as to what happened? Did you yank on the power cord, drop the phone, et cetera?
Make sure that your battery isn't in backwards in the phone and try using a different cable to charge the phone. If it still doesn't charge, then borrow a friends external charger.. or even the (charged) battery out of their S5 for a few seconds to see if your phone will turn on. We're trying to differentiate between a dead battery and all other problems.
If you still have no luck, then remove the battery for ten seconds, then replace (the presumably charged) battery in your phone. Then press and hold the volume down key. Then also press and hold the home key, then the power key. After about five seconds, you should see the phone start to the "download screen". If so, post here for further guidance.
If you phone is non responsive to a borrowed battery and the download mode described above, then you should seek warranty service with your carrier. A three month old phone should still be under warranty.
.

goddie392 said:
What were you doing at the time the phone stopped working? Did you try charging the battery on an external charger?
Click to expand...
Click to collapse
I was talking on it and hung up. Then, I tried to use it about 5 mins later and it wouldnt turn back on. What do you mean by "external charger"?? Sry, I'm not very tech savy lol! The only charger I have is the one that came with my phone. Thank you for replying! ☺

fffft said:
As the poster above suggested, what were you doing recently? We are looking for clues as to what happened? Did you yank on the power cord, drop the phone, et cetera?
Make sure that your battery isn't in backwards in the phone and try using a different cable to charge the phone. If it still doesn't charge, then borrow a friends external charger.. or even the (charged) battery out of their S5 for a few seconds to see if your phone will turn on. We're trying to differentiate between a dead battery and all other problems.
If you still have no luck, then remove the battery for ten seconds, then replace (the presumably charged) battery in your phone. Then press and hold the volume down key. Then also press and hold the home key, then the power key. After about five seconds, you should see the phone start to the "download screen". If so, post here for further guidance.
If you phone is non responsive to a borrowed battery and the download mode described above, then you should seek warranty service with your carrier. A three month old phone should still be under warranty.
.
Click to expand...
Click to collapse
My battery was charged in the 70% and I also used my husbands battery (we have the same phone) but that didnt work either. I'm going to try your other suggestion. Thanks!

melissadf79 said:
My battery was charged in the 70% and I also used my husbands battery (we have the same phone) but that didnt work either. I'm going to try your other suggestion. Thanks!
Click to expand...
Click to collapse
Can you get into recovery ( volume up + menu +power button) or download mode (volume down + menu + power button)?
You may read this article http://www.technobezz.com/samsung-galaxy-s5-not-charging/, hope it helps.

I tried the volume down + home + power and it didn't work. I'm not sure what to do. I don't want to make a trip to the store but it's looking like I'm going to have to.

melissadf79 said:
I tried the volume down + home + power and it didn't work. I'm not sure what to do. I don't want to make a trip to the store but it's looking like I'm going to have to.
Click to expand...
Click to collapse
It may well be an electrical hardware issue, it doesn`t look like a software problem to me. Good luck and i hope its fixed soon

melissadf79 said:
I tried the volume down + home + power and it didn't work. I'm not sure what to do. I don't want to make a trip to the store but it's looking like I'm going to have to.
Click to expand...
Click to collapse
It is looking like a hardware issue. If you are positive that the battery is charged.. i.e. if the battery turns your husband's phone on, then we ask what is different about your phone? Most software issues would be bypassed by starting a phone in download mode, which is why I asked you to try that.
Have a quick look at the battery "fingers" or pins on your phone. Those are the gold or silver coloured pins that line up with the gold or silver tabs on the end of your battery. Do they all appear to be the same? There isn't one that is bent out of alignment or shorter than the others where it might not be making contact with the battery?
And why not try one more test? See if the phone will start up in "recovery mode" this time.
Pull the battery out of the phone for ten seconds. Then replace it. Now in order.. press and hold the volume up button, then press and hold the home button as well. And last, press and hold the power button. Continue holding all three for ten seconds or until you see the phone screen turn on.
If that still doesn't work, my best guess is that you may have accidentally banged and damaged the power button. If it was me.. I'd try pressing really hard and wiggling the power button for a few seconds to see if you can cajole the phone to power on at least once and confirm the problem.
But that is about all that we can do. If you can't get the phone to power up with a known good battery.. then th store needs to check it with test equipment to narrow down what the hardware fault is.
.

Is my phone done for? (Cant bot/charge/enter download mode/no response)

So few days ago my phone suddenly turned off and kept rebotting itself (It would reach the samsung galaxy logo and then turn off). I thought it was a battery issue so I removed it for 30mins and tried again, worked fine for an hour then problem started again. I left it over night to charge in the wall socket incase.
Same issue next morning and no solution.
I replaced the battery with a friends and the same issue happened on my phone (i used my battery on his and it works fine on his) so I removed the issue of battery itself.
That evening the phone then just stopped responding at all. It would not respond to pressing the power button (no load, no vibration).
Tried entering download mode using vol down + home + power. Nothing. (So cant use Odin)
Tried entering recovery mode using vol up + power. Nothing
Tried hard reset using vol up + power + home. Nothing.
(All the steps I used a fully charged battery from another s4 phone and removed/re-entered before trying again)
So I check online and notice some people having issues with power button, but even if that is the case - wouldn't my phone still charge? I dont even get the battery chargning icon on the screen when plugged in either PC or wall socket.
I opened it up and changed the motherboard with another samsung s4 and my original problem mobo still does not load on the new s4. (My new mobo worked on the old device though).
The ONLY response I got was when I used my original mobo on new s4 device and plugged it into PC, it popped connect and then disconnect sound and thats it (doesnt recognize usb port).
What are my options apart from getting another motherboard or going to a shop for a JTAG repair? I was contemplating just removing the power button and seeing if that helps in getting a charge response lol

Well your power button is broken for sure. Replace it and then test it.

Lennyz1988 said:
Well your power button is broken for sure. Replace it and then test it.
Click to expand...
Click to collapse
Wouldn't the phone still recognize charging even if the power button is faulty?

penguness said:
Wouldn't the phone still recognize charging even if the power button is faulty?
Click to expand...
Click to collapse
It always takes a few seconds before it starts to charge. So maybe the device reboots before reaching the charging phase. I'm guessing though. But since your problems started with power button issues it would be the logic place to start.
The part only costs a few dollars.

Well I'm exactly in the same situation as you, since this morning on a i9505 running JFLTPE-GPE 5.0 ROM. The screen appears for 1 second or 2 (Samsung logo) then it powers off . I need to remove the battery to try something else.
Same behaviour, even for recovery mode, so Odin is not an option.
I thought that changing some kernel settings have caused that, but as I just put them back to default values, it should not happen.
I didn't have some power button issues, it was just powered off at my wake up this morning. In your case, does your phone vibrate and power up instantly when you put the battery ? That's the case for me, but it should not be the normal.

My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.

Calicodesiles said:
My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.
Click to expand...
Click to collapse
Yeah, that happened before (automatically powering up, vibrating, going to samsung logo and then shutting down and doing it again until I removed battery - putting the battery back in with start it up without pressing the power button).
When it was in that phase, the one thing that did work was doing a soft reset (home+power+down vol, and then holding just power) - however that only worked for like an hour before it went back to the restart phase.
However now it doesn't respond to anything at all. (Any kind of response I got was when I put that mobo in another s4 and plugged in usb, which just gave a connected/disconnect sound on w7, no life on the phone itself).
Be very careful as to what you do, I suggest you do NOT leave the battery on it and charge it (which was the last thing I did before it went unresponsive) - my guess is phone went haywire trying to turn on/off continously.

Galaxy S7 Edge-blank screen+blue ligh

i'm stuck with black screen, blue led... and no buttons responding. inserting charging cable does nada.
Force reboot (Volume down+Power) does not working.
Can I save it?

Does color of led change when you're plugging the charger? I would recommend you different combinations volup + home + power/ voldown + home + power. If it won't help, wait till the phone runs out of battery and then plug the charger
Sent from my SM-G935F using Tapatalk

dollar7 said:
Does color of led change when you're plugging the charger? I would recommend you different combinations volup + home + power/ voldown + home + power. If it won't help, wait till the phone runs out of battery and then plug the charger
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Nope,the led color does not change when I'm plugging the charger. I try different combinations but nothing.

dollar7 said:
Does color of led change when you're plugging the charger? I would recommend you different combinations volup + home + power/ voldown + home + power. If it won't help, wait till the phone runs out of battery and then plug the charger
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I wait till the phone runs out of battery after I got into recovery and I reset the phone and now the phone works,ty !

Hi,
I have the same problem just updated to new software update (nouget 7) and the phone restarted couple of times and now the screen is dead and the blue light is blinking... when i plug it for charging nothing happens and the blue light is blinking. tried all the methods to power off/ safe mode/ recovery mod nothing is working.
any advise????
thanks
Ali

If your phone have under warranty please go to service center to get proper solution. If you trying to reset yourself it can be harm your mobile so don't take is lightly.

hi I have the same problem haiz...how long did i need to wait for the battery run out if the time my phone dead is about 90% of battery.s7edge...sorry to my bad language...haizz.........

same problem...
Its happening with me about 1month. i dont know what to do i have to wait 3-10 hours to battery go to 0% and back to use cellphone

NarcoticAMD said:
I wait till the phone runs out of battery after I got into recovery and I reset the phone and now the phone works,ty !
Click to expand...
Click to collapse
I've been waiting for like more than 24 hours till no sign of led , then I plug charger but nothing happen when I try combo keys.
Hopefully any solution since I bought this phone by online ( international version ) with no warranty.

my phone was working fine (Verizon) after the nougat update and tonight when i plugged it in to charge i also restarted the phone and it never booted into android, It's stuck on the verizon logo boot screen with the blue light on. I tried turning the phone off, wiping cache, safe mode, etc... nothing seems to be working.
Any thoughts? i don't want to lose my data...

S7 Edge Dead

Hi guys, so I was flashing the FloydQ and once booted it asked me to put WiFi password. I did it but then it gave me black screen and the smartphone won't turn on no matter what I do and it was at 100% battery. I tried:
- Recovery combination (Home Button + Vol Up + Power)
- Fastboot combination (Home Button + Vol Down + Power)
- Connect it to the PC with windows
- Conncet it to the PC with Linux
- Tried to see if magically the ADB would find it
- Disconnect battery for hours
- Charging it the whole night (about 6 hours)
The result was always the same, absolutely nothing. I have also an USB Volt Meter and it take 5.10V and 0.23A that I think is reasonable because it has the battery at 100%. What can I do to try to revive it? Any suggestion?

sautzer said:
Hi guys, so I was flashing the FloydQ and once booted it asked me to put WiFi password. I did it but then it gave me black screen and the smartphone won't turn on no matter what I do and it was at 100% battery. I tried:
- Recovery combination (Home Button + Vol Up + Power)
- Fastboot combination (Home Button + Vol Down + Power)
- Connect it to the PC with windows
- Conncet it to the PC with Linux
- Tried to see if magically the ADB would find it
- Disconnect battery for hours
- Charging it the whole night (about 6 hours)
The result was always the same, absolutely nothing. I have also an USB Volt Meter and it take 5.10V and 0.23A that I think is reasonable because it has the battery at 100%. What can I do to try to revive it? Any suggestion?
Click to expand...
Click to collapse
Flashing a rom should not make any phone dead, your phone seems to be hard stuck simply, you need to hold vol down+home+power buttons to force reboot..
Read your rom's f.a.q, avoid any things/accessories which may cause compatibility issue..
If above fix doesn't work, hold power button while connecting phone to pc, or holding keys for download mode.
If still not work, you may need to use a usb jig i fear, but this shouldn't happen..
Sent from my hero2lte using XDA Labs

shah22 said:
Flashing a rom should not make any phone dead, your phone seems to be hard stuck simply, you need to hold vol down+home+power buttons to force reboot..
Read your rom's f.a.q, avoid any things/accessories which may cause compatibility issue..
If above fix doesn't work, hold power button while connecting phone to pc, or holding keys for download mode.
If still not work, you may need to use a usb jig i fear, but this shouldn't happen..
Sent from my hero2lte using XDA Labs
Click to expand...
Click to collapse
So I found this schematics and noticed that the phone get hot where the U7000 AP PMIC that is the power IC. It can be find online like S535 Power IC, already ordered and I hope to restore the phone. It couldn't be the ROM because I managed to boot it, and also trying like you said, nothing appear on my PC

sautzer said:
So I found this schematics and noticed that the phone get hot where the U7000 AP PMIC that is the power IC. It can be find online like S535 Power IC, already ordered and I hope to restore the phone. It couldn't be the ROM because I managed to boot it, and also trying like you said, nothing appear on my PC
Click to expand...
Click to collapse
Ah, really a bad luck/co-incidence to happen, a hardware fault at the same time after flashing a custom rom..
Maybe you should report it to the respective rom developer, who knows if there maybe a correlation between driver and wrong irq values and causing hardware damage ?
It is a known fact that samsung ufs chips can take millions of flashes, but its a fact too that an interrupted flash process or disconnecting cable in the middle of flashing when happens multiple times, can cause memory chip damage.
But all in all a phone board being killed by a wrong/incompatible driver is very unlikely.. you may just have been one of the unlucky ones, still report to the devs of your rom. Good luck
Sent from my SM-G935F using Tapatalk

sautzer said:
So I found this schematics and noticed that the phone get hot where the U7000 AP PMIC that is the power IC. It can be find online like S535 Power IC, already ordered and I hope to restore the phone. It couldn't be the ROM because I managed to boot it, and also trying like you said, nothing appear on my PC
Click to expand...
Click to collapse
Hi,
I have the same issue with my S7. Did you fix this problem by replacing the U7000?

sochinho said:
Hi,
I have the same issue with my S7. Did you fix this problem by replacing the U7000?
Click to expand...
Click to collapse
Honestly no, I was not that good soldering. I bought the motherboard from aliexpress in the end

sautzer said:
Hi guys, so I was flashing the FloydQ and once booted it asked me to put WiFi password. I did it but then it gave me black screen and the smartphone won't turn on no matter what I do and it was at 100% battery. I tried:
- Recovery combination (Home Button + Vol Up + Power)
- Fastboot combination (Home Button + Vol Down + Power)
- Connect it to the PC with windows
- Conncet it to the PC with Linux
- Tried to see if magically the ADB would find it
- Disconnect battery for hours
- Charging it the whole night (about 6 hours)
The result was always the same, absolutely nothing. I have also an USB Volt Meter and it take 5.10V and 0.23A that I think is reasonable because it has the battery at 100%. What can I do to try to revive it? Any suggestion?
Click to expand...
Click to collapse
If its not yet solved after 2 years, my suggestion is to flash a stock rom in it.
STOCK ROMS FOR S7 EDGE
Just search your device model in the link, Download it and flash it using odin.
I hope it helps even if i'm 2 years late

Broken power button and vol-down, options?

A friend of mine has just let me know the power button of her Galaxy A40 is dead. The volume down was already dead so before I provide any advice I'd like to hear from the device owners here. I have zero experience with Sammy myself.
I've already suggested Volume Styles to control volume on screen and Quick Settings to plant a handy shortcut to the power menu in QS. Other tips are most welcome! I've got two specific questions:
When this device is off and plugging in the charger, does the system boot or does it just go to a charging animation?
When this device is off and the volume-up key is pressed while plugging in the charger, does it go to fastboot?
Thanks for reading!

Powered off, charger attached, it charges no boot.
She will need to replace the power button. They all are probably one assembly.

blackhawk said:
Powered off, charger attached, it charges no boot.
She will need to replace the power button. They all are probably one assembly.
Click to expand...
Click to collapse
Oh no no no, if that happens then the one that will be replacing that power button will be ME and we don't want that to happen. If she can get to fastboot, she can boot the damn thing on her own
Currently there's no problem though, I'm just wondering what happens if the battery dies or she accidentally shuts it off.

Timmmmaaahh! said:
Oh no no no, if that happens then the one that will be replacing that power button will be ME and we don't want that to happen. If she can get to fastboot, she can boot the damn thing on her own
Currently there's no problem though, I'm just wondering what happens if the battery dies or she accidentally shuts it off.
Click to expand...
Click to collapse
As far as I know the power button is the only way to power it up.
Lol, you knew the job was dangerous when you took it
Watch some vids, it may not be as bad as you think. Sooner or later it's gonna happen...

There's no harm in getting a quote from a local repair shop (hopefully there's a few options for you!). I had someone replace the speaker after it broke for £15/~$17 total.