4gproblems - myTouch 4G Q&A, Help & Troubleshooting

Is anyone having 3g and 4g service problems right now.I keep having to re register my network. And search says T-Mobile or art&t.
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same problem here any help?

No problems here, SF Bay Area. Though speed is not great (.6 meg download, 1.2 meg upload), but it is always similar to this speed where I am at right now.

Related

Hspa+ text

So, I just text from t-mo telling me that they're new network had made my phone faster, but so far I haven't noticed a difference. Anyone else get a text out notice some speed increases?
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Download the SpeedTest.net app, do a couple tests and post your speeds here. I work for Tmo and we have HSPA+ at the call center (very congested cell site), and I have gotten up to almost 5Mbps download speeds there. On regular 3G I get only like 1Mbps max.
1.46/d & 1.29/u best out of three, with full signal and 3G. I ran it earlier, right after I got the text, and it wasn't nearly that fast-
Stupid question- will the data indicator say something other than 3G when on an hspa+ network?
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zerolgk5 said:
Stupid question- will the data indicator say something other than 3G when on an hspa+ network?
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"H" if you're on the new radio
Ok, so the 'H' just means hspa. I think whether or not it says 'H' or '3G' depends on the rom you happen to be using.
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zerolgk5 said:
Ok, so the 'H' just means hspa. I think whether or not it says 'H' or '3G' depends on the rom you happen to be using.
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Yes, you are correct. I figure that T-Mobile made the hspa icon 3g was so that people didn't get confused between gprs, edge, and 3g. Some roms will have editted the icon so that it will show an h. It's something along those line.
3.72down 1.20up
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Where are these networks located? I barely get 3G as is, phone constantly changing from G to E and really pissing me off.
The new radio alone will not make it show the H. I didn't get the H until I flashed CM6, now I always see it. I don't have HSPA+ around my home, but at the Tmo call center, I have seen up to 4Mbps download, and it's pretty congested there.
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But yeah can't wait to have it around my house, as my Verizon DSL sucks and I'd love to have a nice backup connection.
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I work and live about 10 & 20 miles north of boston, respectively. The fastest speed I've seen was 2.4mbps, and I've only seen that once. Usually I get around .5/1.2mbps with full signal.
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zerolgk5 said:
I work and live about 10 & 20 miles north of boston, respectively. The fastest speed I've seen was 2.4mbps, and I've only seen that once. Usually I get around .5/1.2mbps with full signal.
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I'm in medford and don't get anything as good as this

Speedtest.net app question

Alright.... I'm on my mt4g, and when I run a speedtest on here, it says my server is out of Washington state... this morning, it says its in Utah... only problem is, I'm in fort worth, tx... even with the Hsdpa w/e signal, max dl speed I've been able to hit is around 2.94 mbps... usually, its only about .94 to 1.20... any ideas why its doing this?
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In seattle here and it started doing this to me yesterday as well. They're probably just having some problems. It used to pick Seattle servers just fine
Do you have the new sim cards? With my old sim I was get getting .93m and with new sim im getting 2.0m+ on average and I'm not in hspda+ area
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the problem I seem to have is that each consecutive test, the speed gets lower, lol. I started at 1.8Mbps down. it picked the correct server for my location, but it would do what you are explaining on my sprint epic (on 3g).
Sometimes when we are working on a switch, we re route the traffic through another switch. This may be what is going on here.
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It's highly dependent on where you're at. At home I get around 6Mbps, but if I travel 4 exits down the freeway, I get 1.2Mbps.
But yeah, the actual SpeedTest app is weird. My friend and I both installed it and my phone shows my local city as the nearest server. His phone shows like Dallas, TX or something 1000 miles away.
Just change the server in the speedtest app settings to whatever city u want
SpeedTest app selects servers based on IP -- chances are T-Mobile has (for whatever reason) assigned your phone an IP of a different geo-location.
vels13 said:
In seattle here and it started doing this to me yesterday as well. They're probably just having some problems. It used to pick Seattle servers just fine
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update: Was still getting connected to servers in montana so I just uninstalled and re-installed speedtest and it put me back on the correct Seattle server. I'd suggest trying that.
geech_ said:
Just change the server in the speedtest app settings to whatever city u want
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When I try to change the server, they're all 1000+ miles away...
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See post 2 above yours....
Use your brain and pick a server that is close....
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Just got 4.1 mbps in Indianapolis but it is coming from Washington D.C. I don't get that.
kevo817 said:
Alright.... I'm on my mt4g, and when I run a speedtest on here, it says my server is out of Washington state... this morning, it says its in Utah... only problem is, I'm in fort worth, tx... even with the Hsdpa w/e signal, max dl speed I've been able to hit is around 2.94 mbps... usually, its only about .94 to 1.20... any ideas why its doing this?
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Im from Fort Worth as well and the same here. I used to be able and find a white settlement or fort worth server that were either 18 mi or 24 mi away but now there is cities in Washington and Oregon.

poor data speeds

is this a general g2 problem or is tmo really terrible lately. i traded my hd2 for my g2 because i wanted 4g, otherwise i would have kept my hd2. but i rarely will see speeds over 0.30 mbps! and thats when on 3g. as well i never seem to get hspa+ in the 4g coverage area. (does android display hspa+ in the network info?)
is this a problem with my phone or radio?
Lol the orginal stock rom that come with the phone lies about 4g symbol. If you flash like cyan 7 for instance it will show you the correct symbol if it is really 4g/3g/2g. Oh yea flash a diffrent radio
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Depends on your area really. I average 1.5 mps at home running 3G, but when I get near Houston I see a lot of H+ with speeds up to 9 mps. Oh, and I've tried every ROM save for a few of the Sense based ones and they all show G/E/3G or H. I've never seen an H+ symbol even when running obvious H+ speeds. I tried a sense ROM once and it would show me 3G+ when available, but that's it.
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nined1talon said:
Depends on your area really. I average 1.5 mps at home running 3G, but when I get near Houston I see a lot of H+ with speeds up to 9 mps. Oh, and I've tried every ROM save for a few of the Sense based ones and they all show G/E/3G or H. I've never seen an H+ symbol even when running obvious H+ speeds. I tried a sense ROM once and it would show me 3G+ when available, but that's it.
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Lol because its base from a diffrent mobile company. T-mobile uses the H/H+ anyways at sandigio I get good signal at the most
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I wonder why no H+ symbols in Houston then. I feel cheated. I want my + too haha.
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it happens
If your rooted you can try flashing a different radio.
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The H means hspa+. I live in austin texas and I always get H with speeds average at around 6Mbps. If anything I would say the G2 has pretty good reception. Reason being is, I had the same issue with poor data speeds becasuse my phone was trying to connect to a tower not even in my local market...I had bad data speeds but voice still had 4 bars. Call tmobile and make sure you aren't bouncing around towers
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my phone is rooted. im running the evil's mytouch 4g rom.
this is on hsdpa network. what i hate is that my old hd2 runing android was getting about 1.2 mbps average and the hd2 is supposed to have data problems. so i assumed that when i switch to the g2 the speeds would be even faster(or at least the same), but instead the speeds are lower.

Help no 4g

I can't connect to 4g even thought I live in orlando. I only can connect to 3g. I'm using the newest royalmiui. I didn't have any 4g problems untill I flashed royalthunder then I only got 3g all the times. The speedtests I do show 3g speeds. Any help is much appreciated
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Try a full wipe including formatting system and boot and reflash your Rom. Also make sure that your Rom supports 4G
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I can't format boot in the new recovery. I have done a full wipe for every rom I flashed. All 4g roms. I'm gonna do it again when I get home to see what happens
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Maybe the 4G tower is down? I'm not sure if roms have to be specially made to support HSPA+ because a) HSPA+ is the same technology as 3G so it should be backwards compatible; and b) the HSPA+ chip in the mytouch is only 14.4 mbps which is the fastest HSPA(3G) chip, not 21 which is HSPA+. I think.
urmothersluvr said:
I can't connect to 4g even thought I live in orlando. I only can connect to 3g. I'm using the newest royalmiui. I didn't have any 4g problems untill I flashed royalthunder then I only got 3g all the times. The speedtests I do show 3g speeds. Any help is much appreciated
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check your coverage map on tmobile.com I have had the same issue and I almost started flaming rom cookers... even on cm7 I get 3g speeds. turns out the part of town I live in has low 4g coverages. Usually stock roms only have the H or H+ icon on the framework. so even when you're on 3g it shows H, even when you're on 4g it shows H. on custom roms notice you have 3 different icons. (or 4) H, 3g, EDGE, (GPRS)
H stands for 4g. mostly on custom roms this shows up when there is STRONG 4g signals
3g shows up all the time even though if a stock similar device such as another mytouch or a g2 shows H.
and edge/ gprs is self explanatory.
some roms may come with kernels that may have botched LIBS that prevent 4g connection (ie cooked roms from european phones like- desire HD etc...). get a friends phone that is similar IE a vibrant 4g, g2 or a mytouch and run speed tests using the OOKLA app on market. You will get the same results when his **** shows H and when your **** shows 3g.
Oh and they and you will be surprised at how much cell carriers lie to us about coverage
I live in North Houston and I can get full 4g speeds 2% of my usage times per month
I did this the other day with similar WHITE MYTOUCHES, one was bone STOCK no root, and one was root with cm 7- royal ginger 1.5
_ice_ said:
check your coverage map on tmobile.com I have had the same issue and I almost started flaming rom cookers... even on cm7 I get 3g speeds. turns out the part of town I live in has low 4g coverages. Usually stock roms only have the H or H+ icon on the framework. so even when you're on 3g it shows H, even when you're on 4g it shows H. on custom roms notice you have 3 different icons. (or 4) H, 3g, EDGE, (GPRS)
H stands for 4g. mostly on custom roms this shows up when there is STRONG 4g signals
3g shows up all the time even though if a stock similar device such as another mytouch or a g2 shows H.
and edge/ gprs is self explanatory.
some roms may come with kernels that may have botched LIBS that prevent 4g connection (ie cooked roms from european phones like- desire HD etc...). get a friends phone that is similar IE a vibrant 4g, g2 or a mytouch and run speed tests using the OOKLA app on market. You will get the same results when his **** shows H and when your **** shows 3g.
Oh and they and you will be surprised at how much cell carriers lie to us about coverage
I live in North Houston and I can get full 4g speeds 2% of my usage times per month
I did this the other day with similar WHITE MYTOUCHES, one was bone STOCK no root, and one was root with cm 7- royal ginger 1.5
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I live in Orlando Florida so my 4g coverage is beyond great lol. I had the galaxy s 4g and I never seen 3g on it. I kno this is a older device so 4g won't be as great as the sgs4g but it dosent mean I shouldn't pick it up at all
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This is weird. I speed test on full 3g nd I get 9 dwn and 2 up. So its 4g just no Rom will say h
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Call it dial-up, call it hand signals, call it morse code. If you are getting 9 down 2 up you are making 99% of t-mobile users jealous. Simple as that.
Lol... I have to drive 1.5 miles just to get cell service to make a regular cell call. Wifi calling is the only way I can use my phone.
Living in the woods at the base of a mountain kinda kills your cell reception.
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darinmc said:
Call it dial-up, call it hand signals, call it morse code. If you are getting 9 down 2 up you are making 99% of t-mobile users jealous. Simple as that.
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Lol I love Orlando's 4G so fast
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I live in Miami Beach and since last week I no longer get 4g I have tried several roms and it never says H only 3g when I check phone info it says umts. But on my vibrant I get 4g
khook1061 said:
I live in Miami Beach and since last week I no longer get 4g I have tried several roms and it never says H only 3g when I check phone info it says umts. But on my vibrant I get 4g
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I have the same exact problem but I have the speed of 4g just no H on my status bar
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Yep my speeds are 4g on the my touch even though it never says HSPA just UMTS. But on speed test my vibrant is faster not sure why.
It seems like the 4g issue is with custom roms not the stock rom. I flashd stock with root and I never seen 3g only H the whole time
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I have noticed that in east orlando by ucf I get a bad 4g signal more toward down town I get a much better speed.
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I live near metro west and apopka and I get like 10-11
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[Q] Help! :'(

My MyTouch 4G shows that its on HSPA or 4G but the download speeds and everything is extremely low. On speedtest its gets .05Mbps which should not be happening. Any help on why this is happening or How to Fix
xCRISCROSSx said:
My MyTouch 4G shows that its on HSPA or 4G but the download speeds and everything is extremely low. On speedtest its gets .05Mbps which should not be happening. Any help on why this is happening or How to Fix
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Tmobile might be throttling the speed or the towers close to you are being changed, recently tmo announced 48mb 4G and that might cause the lower speeds. And what ROM/Radio are you using?
Well I'm on CM7 and I doubt that It has anything to do With T-Mobile because I have another Phone which works perfectly fine with the speeds. This all happened when I switched Roms, I went from cm7.0.2 to royal Ginger and that's when it got slow. I Finally went to CM7.0.3 which is what I'm currently on and the problem still exists so I have to use my wifi
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xCRISCROSSx said:
Well I'm on CM7 and I doubt that It has anything to do With T-Mobile because I have another Phone which works perfectly fine with the speeds. This all happened when I switched Roms, I went from cm7.0.2 to royal Ginger and that's when it got slow. I Finally went to CM7.0.3 which is what I'm currently on and the problem still exists so I have to use my wifi
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Try using a new Radio file. See if that helps. It's stickied in the top of the development section.

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