[Q] Help! :'( - myTouch 4G Q&A, Help & Troubleshooting

My MyTouch 4G shows that its on HSPA or 4G but the download speeds and everything is extremely low. On speedtest its gets .05Mbps which should not be happening. Any help on why this is happening or How to Fix

xCRISCROSSx said:
My MyTouch 4G shows that its on HSPA or 4G but the download speeds and everything is extremely low. On speedtest its gets .05Mbps which should not be happening. Any help on why this is happening or How to Fix
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Click to collapse
Tmobile might be throttling the speed or the towers close to you are being changed, recently tmo announced 48mb 4G and that might cause the lower speeds. And what ROM/Radio are you using?

Well I'm on CM7 and I doubt that It has anything to do With T-Mobile because I have another Phone which works perfectly fine with the speeds. This all happened when I switched Roms, I went from cm7.0.2 to royal Ginger and that's when it got slow. I Finally went to CM7.0.3 which is what I'm currently on and the problem still exists so I have to use my wifi
Sent from my HTC Glacier using XDA App

xCRISCROSSx said:
Well I'm on CM7 and I doubt that It has anything to do With T-Mobile because I have another Phone which works perfectly fine with the speeds. This all happened when I switched Roms, I went from cm7.0.2 to royal Ginger and that's when it got slow. I Finally went to CM7.0.3 which is what I'm currently on and the problem still exists so I have to use my wifi
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Try using a new Radio file. See if that helps. It's stickied in the top of the development section.

Related

Lose 3G and have to reboot

Anyone ever have this problem? Ideas to fix it?
What rom are you running? If its a i9k 2.2.1 build you need the signal reboot fix found in the vibrant development section.
Sent from my GT-I9000 using XDA Premium App
I think the problem exists for KB1 based builds as well. Had the issue with Bionix 1.31, Trigger and Axura. Went back to Nero v5 and problem solved. Also, the wifi sleeps even when the option for never sleep is checked. I wonder if it's hardware specific and only affects some phones.
Sent from my frozen yogurt powered Vibrant
To clarify my previous post: I lost 3g and had to manually reboot to get it back. It didn't reboot on its own like the i9000 builds. I ran 3 different roms from 3 different devs and they all had similar issues. The only common denominator was they were KB1 based. KB1 roms also seem to have RIL issues (very infrequent). At least that was my experience.
Sent from my frozen yogurt powered Vibrant
Data dropping happened to me a lot in the JK2 modem (had toggle flight mode on and off), but it has never happened to me since (JK6 and onwards)
Are you guys on t mobile? You might want to upgrade your sim card, i just upgraded yesterday and now my connection is more stable.
Sent from my SGH-T959 using XDA App
If data is just dropping and not soft booting, try flashing a new modem.
Sent from my GT-I9000 using XDA Premium App
iynfynity said:
Are you guys on t mobile? You might want to upgrade your sim card, i just upgraded yesterday and now my connection is more stable.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
This can be a very good idea. I did that, and now my data is PERFECT.
Sent from Vibrant with CM7.
iynfynity said:
Are you guys on t mobile? You might want to upgrade your sim card, i just upgraded yesterday and now my connection is more stable.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Agreed. Just did this with my vibrant. Speedtests went from 2mbps up to 5.5mbps! ;-)
Sent from my SGH-T849 using XDA App
I may have to hit the store then. I'm on stock KA6, and have this issue almost daily.
-bZj
XDAapp
you may want to call t mobile first bsfore you go to a store.
Sent from my SGH-T959 using XDA App
I dont have this problem but do all the ROMS now say "H" instead of 3G? The weird things is, I still 3g pop back up there intermitently for a second or two here and there...from what I gather, H is the same thing, but if that's so, then why do I still see 3g pop back up there sometimes?
I'm on KB1 and I hate this ****.
iynfynity said:
Are you guys on t mobile? You might want to upgrade your sim card, i just upgraded yesterday and now my connection is more stable.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
What modem are you using?
ColorNapkin said:
What modem are you using?
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Click to collapse
KB1.
Sent from my SGH-T959 using XDA App
I had this problem on Trigger 2.7.1/overstock couldn't reestablish data through airplane or toggling data type. In since flashing 2.7.2 havent had it at all. Fingers crossed. No reboots either. Same kb1 modem.
Don't blame me, blame my keyboard's autocorrection algorithm.
Im going through something similar right now. Running Axura 2.3.1.0 with KB1 modem currently, was on CM7 with KA7 prior and had same issue. I have 0 3G, doing a speed test on 2G i get between 68 and 85kbps download speed, and when on 3G i get between 46 and 60kbps, so actually my 3G is basically dead. Went and got a 3G sim card from t-mobile, called them about 26 times and had them reset my network, filed a trouble ticket and still no dice... not sure whats going on. I was throttled and my cycle restarted on the 21st, its now the 24th and still seems like im throttled but im not, its actually a dead 3G, not sure why... anyone know what i can do to fix this? Is it a bad phone now? T-Mobile doesnt seem to have a clue, nor will they help me out... dunno, tried everything and now im just stuck with no speed... blows!!!
iynfynity said:
Are you guys on t mobile? You might want to upgrade your sim card, i just upgraded yesterday and now my connection is more stable.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
new sim card did nothing for me when i tried that a few weeks ago, and the new card actually gets me less bars, ohh welll
vinterchaos said:
new sim card did nothing for me when i tried that a few weeks ago, and the new card actually gets me less bars, ohh welll
Click to expand...
Click to collapse
did you try a different modem?
Sent from my SGH-T959 using XDA App

[Q] Poor Network Connection

I am using Syndicate Rom Frozen 1.1.0 and have been loving how fast it is. The only issue I have discovered is that the indicator at the top is showing 0 or 1 bar for 3g network. Therefor I have been missing about 75% of calls, and dropping more. I came from factory DI18 Eclair. I had to flash the rom twice to get it to work. Still no 3g service. (fyi...flashed yesterday)
Your phone probably doesn't like the EC05 modem. Flash the EB13 modem.
mlyoder said:
I am using Syndicate Rom Frozen 1.1.0 and have been loving how fast it is. The only issue I have discovered is that the indicator at the top is showing 0 or 1 bar for 3g network. Therefor I have been missing about 75% of calls, and dropping more. I came from factory DI18 Eclair. I had to flash the rom twice to get it to work. Still no 3g service. (fyi...flashed yesterday)
Click to expand...
Click to collapse
where are you located, im on bonsai and the past few days, sprints network has been crawling on 3g , roaming in a usually full bar and full 3g, its been on/off all week,
Somethings going on in my town cause its working find now
Tucson,AZ
I live in columbus oh using bonsai 4.0 ec05 modem and my 3g has been slow and clitchy as hell the past few days i think sprint might be upgrading there base towers around here not sure but should clear up soon i hope.
Sent from my SPH-D700 using XDA App
abrcrmdl23 said:
I live in columbus oh using bonsai 4.0 ec05 modem and my 3g has been slow and clitchy as hell the past few days i think sprint might be upgrading there base towers around here not sure but should clear up soon i hope.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
ya that sounds similar to the last few days, i definitely think sprint is doing something..
I am near Portland, OR. I was on EC05 and things were working fine. I flashed back to factory DI18 and then to SRF. Things didn't get slow until SRF. Should I reflash the EC05 modem, or just try EB13? I too am roaming where I normally have full service.
Anyone else have issues with the xda app today? Kept timing out for me...this is the first I've been able to get in the app today..sprint shenanigans? I'm still on eb13 srf 1.02
Sent from my SPH-D700 using XDA App
If you went on the site on the computer they were having server issues with an upgade or something.
Sent from my SPH-D700 using XDA App
Hmm..went to the market to see if there was an update to the xda app because of all the problems...its geeting a bunch of bad reviews on there.
Sent from my SPH-D700 using XDA App
Its ok with eb13 and srf1.02
Sent from Snarf with an Epic
Seems tha after pulling the battery all is fine now. Thaks all.
Sent from my SPH-D700 using XDA App

Help no 4g

I can't connect to 4g even thought I live in orlando. I only can connect to 3g. I'm using the newest royalmiui. I didn't have any 4g problems untill I flashed royalthunder then I only got 3g all the times. The speedtests I do show 3g speeds. Any help is much appreciated
Sent from my HTC Glacier using XDA App
Try a full wipe including formatting system and boot and reflash your Rom. Also make sure that your Rom supports 4G
Sent from my HTC Glaciee using XDA Premium App
I can't format boot in the new recovery. I have done a full wipe for every rom I flashed. All 4g roms. I'm gonna do it again when I get home to see what happens
Sent from my HTC Glacier using XDA App
Maybe the 4G tower is down? I'm not sure if roms have to be specially made to support HSPA+ because a) HSPA+ is the same technology as 3G so it should be backwards compatible; and b) the HSPA+ chip in the mytouch is only 14.4 mbps which is the fastest HSPA(3G) chip, not 21 which is HSPA+. I think.
urmothersluvr said:
I can't connect to 4g even thought I live in orlando. I only can connect to 3g. I'm using the newest royalmiui. I didn't have any 4g problems untill I flashed royalthunder then I only got 3g all the times. The speedtests I do show 3g speeds. Any help is much appreciated
Sent from my HTC Glacier using XDA App
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Click to collapse
check your coverage map on tmobile.com I have had the same issue and I almost started flaming rom cookers... even on cm7 I get 3g speeds. turns out the part of town I live in has low 4g coverages. Usually stock roms only have the H or H+ icon on the framework. so even when you're on 3g it shows H, even when you're on 4g it shows H. on custom roms notice you have 3 different icons. (or 4) H, 3g, EDGE, (GPRS)
H stands for 4g. mostly on custom roms this shows up when there is STRONG 4g signals
3g shows up all the time even though if a stock similar device such as another mytouch or a g2 shows H.
and edge/ gprs is self explanatory.
some roms may come with kernels that may have botched LIBS that prevent 4g connection (ie cooked roms from european phones like- desire HD etc...). get a friends phone that is similar IE a vibrant 4g, g2 or a mytouch and run speed tests using the OOKLA app on market. You will get the same results when his **** shows H and when your **** shows 3g.
Oh and they and you will be surprised at how much cell carriers lie to us about coverage
I live in North Houston and I can get full 4g speeds 2% of my usage times per month
I did this the other day with similar WHITE MYTOUCHES, one was bone STOCK no root, and one was root with cm 7- royal ginger 1.5
_ice_ said:
check your coverage map on tmobile.com I have had the same issue and I almost started flaming rom cookers... even on cm7 I get 3g speeds. turns out the part of town I live in has low 4g coverages. Usually stock roms only have the H or H+ icon on the framework. so even when you're on 3g it shows H, even when you're on 4g it shows H. on custom roms notice you have 3 different icons. (or 4) H, 3g, EDGE, (GPRS)
H stands for 4g. mostly on custom roms this shows up when there is STRONG 4g signals
3g shows up all the time even though if a stock similar device such as another mytouch or a g2 shows H.
and edge/ gprs is self explanatory.
some roms may come with kernels that may have botched LIBS that prevent 4g connection (ie cooked roms from european phones like- desire HD etc...). get a friends phone that is similar IE a vibrant 4g, g2 or a mytouch and run speed tests using the OOKLA app on market. You will get the same results when his **** shows H and when your **** shows 3g.
Oh and they and you will be surprised at how much cell carriers lie to us about coverage
I live in North Houston and I can get full 4g speeds 2% of my usage times per month
I did this the other day with similar WHITE MYTOUCHES, one was bone STOCK no root, and one was root with cm 7- royal ginger 1.5
Click to expand...
Click to collapse
I live in Orlando Florida so my 4g coverage is beyond great lol. I had the galaxy s 4g and I never seen 3g on it. I kno this is a older device so 4g won't be as great as the sgs4g but it dosent mean I shouldn't pick it up at all
Sent from my HTC Glacier using XDA App
This is weird. I speed test on full 3g nd I get 9 dwn and 2 up. So its 4g just no Rom will say h
Sent from my HTC Glacier using XDA App
Call it dial-up, call it hand signals, call it morse code. If you are getting 9 down 2 up you are making 99% of t-mobile users jealous. Simple as that.
Lol... I have to drive 1.5 miles just to get cell service to make a regular cell call. Wifi calling is the only way I can use my phone.
Living in the woods at the base of a mountain kinda kills your cell reception.
Sent from my HTC Glacier using XDA App
darinmc said:
Call it dial-up, call it hand signals, call it morse code. If you are getting 9 down 2 up you are making 99% of t-mobile users jealous. Simple as that.
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Click to collapse
Lol I love Orlando's 4G so fast
Sent from my HTC Glacier using XDA App
I live in Miami Beach and since last week I no longer get 4g I have tried several roms and it never says H only 3g when I check phone info it says umts. But on my vibrant I get 4g
khook1061 said:
I live in Miami Beach and since last week I no longer get 4g I have tried several roms and it never says H only 3g when I check phone info it says umts. But on my vibrant I get 4g
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Click to collapse
I have the same exact problem but I have the speed of 4g just no H on my status bar
Sent from my HTC Glacier using XDA App
Yep my speeds are 4g on the my touch even though it never says HSPA just UMTS. But on speed test my vibrant is faster not sure why.
It seems like the 4g issue is with custom roms not the stock rom. I flashd stock with root and I never seen 3g only H the whole time
Sent from my HTC Glacier using XDA App
I have noticed that in east orlando by ucf I get a bad 4g signal more toward down town I get a much better speed.
Sent from my HTC Glacier using XDA App
I live near metro west and apopka and I get like 10-11
Sent from my HTC Glacier using XDA App

help! cyanogenmod7 signal issue

Hello I just installd cm7 on my g2 and I notice some bad behavio going on.. my signal bar I keep getting the 3g and the h but the problem is that it keeps changing a lot very very constant is there a fix for this?.. signal goes back and forth from 3g to h
What radio are you using?
Sent from my T-Mobile G2 using xda premium
COA4178 said:
Hello I just installd cm7 on my g2 and I notice some bad behavio going on.. my signal bar I keep getting the 3g and the h but the problem is that it keeps changing a lot very very constant is there a fix for this?.. signal goes back and forth from 3g to h
Click to expand...
Click to collapse
Be careful with radio updates, but I would try the latest t-mobile OTA kernel if you haven't already (and assuming you're on t-mobile in the US)
mrpoundsign said:
Be careful with radio updates, but I would try the latest t-mobile OTA kernel if you haven't already (and assuming you're on t-mobile in the US)
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Click to collapse
Yes, most definitely be careful with any kind of radio update, should've said that. Where could one find that kernel?
Sent from my T-Mobile G2 using xda premium
12.22.60.09bU_26.02.01.15_M2 base brand ver and [email protected]#1 kernel ver
Have you tried to switch the baseband?
I have the same problem it happens to me iin each rom
I have .19 radio
Sent from my Synergy Rom using XDA Premium App
Is there any guaranteeed fix for this issue?
http://forum.xda-developers.com/showthread.php?t=1301250
Switch the icons to 2G/4G and you won't have any problems.
gaarry said:
http://forum.xda-developers.com/showthread.php?t=1301250
Switch the icons to 2G/4G and you won't have any problems.
Click to expand...
Click to collapse
I just downloaded the first zip and also flashed it but idk it hasn't installed properly I c sill the 3g and H changing constantly and not been steady
That's cuz if your in a service area with H coverage the device will switch to H when you need data, it will idle on 3G since H would devour the battery. Its normal what your seeing bro.
Sent from my HTC Vision using xda premium

Random loss of reception?

Anyone experiencing this? Sometimes ill be on the internet for an hour then randomly my signal will drop and after a minute or so it will come back. Also if I haven't used my phone for awhile and right when I'm about to Google something the internet cuts off then comes back a minute later.
Im trying to figure out if its my phone or T-Mobile fault. Its not roms or radios because Ive tried a few different ones.
Sent from my HTC Glacier using XDA App
gutted said:
Anyone experiencing this? Sometimes ill be on the internet for an hour then randomly my signal will drop and after a minute or so it will come back. Also if I haven't used my phone for awhile and right when I'm about to Google something the internet cuts off then comes back a minute later.
Im trying to figure out if its my phone or T-Mobile fault. Its not roms or radios because Ive tried a few different ones.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
You answered your question.
neidlinger said:
You answered your question.
Click to expand...
Click to collapse
The op may not have answered his own question. I have similar issues with my phone. Found a few little glitches with how my phone reacts to firmware. I need to write up my findings in a new thread. Pretty interesting stuff. I had a big issue that I was able to fix and it may work for a bunch more people too.
Sent from my HTC Glacier using XDA App
neidlinger said:
You answered your question.
Click to expand...
Click to collapse
I domt think so, i have noticed, with stock, i get a strong 4g signal. BUt when i switch to different roms, the signal fluctuates.
I have tried: Darkside, creamed glacier, cm7, virtuous unity affinity quattro
Dclaw please share your findings!
Btw my gf also has a mytouch 4g but its stock unrooted and has the same problems as me.
Sent from my HTC Glacier using XDA App
Happens to me quite often. I'm running the latest radio and I think that's the problem for me. It never happened with the previous radio it had. Reason I haven't messed with it is because it works great in the city and I'm always on wifi at home. It bugs me because I send a text and signal drops to 0, "message not sent, will resend when data services are available." back to 3 bars, then resends.
Sent from my HTC Glacier using XDA App
I have the Panache here in Canada through Mobilicity, basically the same phone with a different name, and this is a known issue with the entire batch they sold. I'm pretty sure it's a phone issue on HTC's part that doesn't seem to have a fix for it. I can't remember what the reason was exactly but google Panache no signal or something like that and you should be able to find it.
Sent from my HTC Glacier using XDA App
Random lost of signal
Hi erverybody,
"dclaw_fantum" said he found a suggestions for that, but what is it? I am with Mobilicity (Canada) too and I have the same issue with my phone (also the panache). My friend is also with mobilicity but has a different phone and not any problem like this. It is strange because I am having full reception and it just turns of... totally. At least there should be a GSM signal or WCDMA signal, but it just turns off. Sad that HTC is not trying to fix this, as it seems an issue for a lot of people. Greetings.
It has to do with your Rom that your using or Radio either or can be your problem.
Sent from my M865 using XDA
MyTouch 4G with Wind here. Same issue.
Tried 3 different radios and 2 stock and one custom rom and I have the same problems.
I've been leaning towards the problem being a combination of the radio and the rom and how they interact with each other rather than just one of them as it doesn't seem to make any difference what combination of the two you use.
I'm not a developer though, so I might be way off...
Sent from my HTC Glacier using xda premium
Same issue here with a couple of stock MT4Gs on T-Mobile.

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