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Hi all,
This is not so much of a ranting thread (although I am really frustrated), but just a gentle reminder to please check your screen for dust, as well as any other known issues BEFORE rooting. Thankfully, I did that, and my phone had dust under the screen UPON arrival. I got it at 2pm, and returned it to HTC by 5pm.
The other problem is, do remember Google takes no responsibility with hardware related issues. As much as I hate it, find HTC. I had a horrible experience with them, and I just want to share it with the rest of you. Also, I'm from Singapore, just in case.
I got my phone at 2PM from DHL, and was really happy about it (who wouldn't)? I opened it, booted it, and it was really fast. Then I checked the screen. There was not one speck, but at least 5 specks of dust under the screen. I immediately called HTC Singapore's hotline, and it was outsourced to another country (I'm guessing China, cause when they called me back it was +86). I can speak Mandarin, but only barely, and it was really difficult trying to tell them my problem in English. They really tried to help, but the communication barrier proved to be very frustrating. In the end, I was told to go down to HTC Care (at Keppel Bay Tower) to return the phone.
At this point in time, I didn't really want to make a huge fuss or anything. **** happens, I can accept that. All I want now is my phone replaced, as quickly as possible. I reached HTC Care around 4.15PM, but was only served at 5PM. Even worse, the staff at HTC Care Singapore had NO idea what to do with the Nexus One. They told me it was dealt differently from other HTC phones. As a consumer, I seriously do not care. I just want my phone fixed/replaced/whatever. I then waited for 20 minutes while they tried to log into the Nexus One system of theirs or something.
As though that was not bad enough, they had no idea what to collect from me. Some of them said I should return only the phone, while others said the entire box set. In the end, I returned the entire box set. They did not even bother to check the contents inside. Also, the courier service used this time is M3 express instead of DHL, and I was not given any tracking number despite them telling me the order has already been placed.
Also, there were other discrepancies. The phone staff told me to expect it within 3 working days, while HTC Care staff said to expect it within 3 to 5 working days. To be fair to the HTC Care staff, I doubt they were even briefed on what to do with Nexus Ones.
Below is the email I've sent to HTC, although at this point in time I doubt the response will be good:
To whom it may concern:
I placed my order for Nexus One with Google on January 9, and finally got it today, January 15, at 2pm. I understand that weekends are not considered work days, so effectively it took 5 working days to reach, which is reasonable to me.
I opened the Nexus One only to find dust under the screen. Doing a quick search on Google shows that it is a common problem. In fact, I read on some posts that it is considered to be a DOA problem by HTC, as seen from http://www.google.com/support/forum/p/android/thread?tid=29bc1e80107f01f7&hl=en. The first thing I did was to call the Singapore HTC helpline. I had a hard time communicating with them, but they did their best to help. I was told to go down to HTC Care (Singapore) at Keppel Bay Tower. The person on the phone had also opened a ticket for me.
I reached Keppel Bay Tower at 4.15PM, and was only served at 5pm. The service staff were polite but very unsure of what to do with the Nexus One. Apparently, Nexus Ones are dealt with differently from other HTC phones, though I do not see the point of them informing me of that. I have already accepted that there is dust under the phone and instead of making a big fuss, my main aim is to get my phone replaced on a one-to-one basis since I am still within the 14 days.
Once the staff managed to retrieve my information using the ticket number given to me earlier by the person over the phone, I was told I had to return the phone, but they were unsure whether to collect the phone, or the entire box set. In the end, they collected the entire box set. I had been told to expect it within 3 days by the person over the hotline, but the staff at HTC Care informed me that it was 3 - 5 days.
I am now requesting that you replace the entire box set, and deliver it to me within 3 days. In addition, I would like to know why the courier service used
is M3 Express instead of DHL (which was used when I first got my Nexus One). Moreover, I was not given any tracking number to track the status of my delivery, despite the service staff telling me that the order has already been placed.
I find it disappointing that the service staff had no idea what to do with Nexus One cases. It seems to me that HTC does not care because it is not really HTC's phone and more like Google's phone in this case. I hope you understand where I am coming from. It is my first time dealing with HTC's service, and the experience has been a let down. I have always thought highly of HTC's products since my previous HTC phones were all well-built, and I never had to visit the service centre.
I will appreciate if you could get back to me by Monday.
My ticket number, as well as product serial number are as follows:
Ticket No.:
Phone S/N:
Thank you.
Regards,
Click to expand...
Click to collapse
To end it, please remember to check before rooting!
bro sad to hear this from you.
I also got my nexus one today and i notice the screen's bottom left and right corners are making loose noise when pressed with some pressure..
so i used some pressure on the problemic areas for 20secs and so far, no more loose noise..
Hopefully it will prevent my unit from dust..
I have been consistantly checking mine as well. This sucks
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
ScaredyCat said:
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
Click to expand...
Click to collapse
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Wow, this dust problem is become quite large. Small quantities doesn't sound like a good enough example of the problem. I don't have my Nexus One yet, but I do hope - that when I get it soon - the newer models (if they are starting to correct the issue) doesn't have this problem.
melterx12 said:
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Click to expand...
Click to collapse
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
I know, I am waiting for now, probably until Cyanogen Mod comes out for N1. However I do not want to wait a year
ScaredyCat said:
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
Click to expand...
Click to collapse
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
DKM119 said:
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
Click to expand...
Click to collapse
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Since we're talking about rooting here, I just wanna root to upgrade to un-released Android firmwares, themes, changing things inside the phone that aren't possible stocked. There are lots of reasons to root in my eyes, and I really don't care about the negatives.
kozm0naut said:
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
Click to expand...
Click to collapse
Same here. Zero problems with mine.
Also I don't plan to root until the S-ON/S-OFF issue is either resolved or root without unlock is discovered.
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
yeah i undertand you point but is not for everybody...like myself i do have wi-fi at home and at work...so i never used the internet tethering....so for me when i rooted my G1 is was only for the apps2sd and themes....
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
There are always alternative. Although not as elegant of a solution, PDAnet allows you to connect your phone to your computer so it can use your data connection. Works pretty well.
as someone who had to unroot and use the warranty on my rooted G1 like 11 months after I got it, I definitely will not root my N1 when I get it unless there is a way to revert to the full factory settings. I'm not a dev but I have faith they will figure it out though.
I woke up to find this thread now has 3 pages of useless conversation :|.
Anyway, if you take a torch and shine it it'll be obvious if there's dust on it.
I need root cause of Market Enabler and internet tethering. Will update this thread when I get a response from HTC.
That's a truly depressing story!
The warranty situation is the main reason I use to keep myself from buying this phone. Since I had a hardware issue with my G1 that needed to be replaced (stopped accepting USB input, so it wouldn't charge or transfer data), this is kind of a deal-breaker for me.
Not repairing hardware defects because of a software issue is complete bull****.
My contract comes due in November, hopefully by then, HTC will have changed their policy. If not, the phone I buy definitely won't be unsubsidized! I've had good luck just contacting tmobile and saying the phone broke. Since it doesn't work, I'll have to cancel my contract and pay the ETF.....in the past they've given me a good price on a replacement. This probably wouldn't work if I wasn't on contract with them.
I agree and some of these pointless posts have been reported, so please keep this thread on topic.
I have cleaned this thread up so please refrain from from spamming and flaming. (and will continue to do so!)
Greetz.
i may be sending mine in for a repair soon, i have a stuck/dead baby blue pixel.
So... my girlfriend decided to spill water on my Droid 2 and thank god It did not have a battery in. I let it dry for a couple days and everything works perfectly fine but it seems that some liquid seeped into the glass screen and when it dried it left blotches that are covering the screen and annoying.
What I want to know and do is how to permanently brick my droid 2 and if my thought process is right.
Brick the phone, call VZW, get a next day air replacement, send the brick phone back. Everything ok?
Uh, you're thought process is very wrong. And technically that is fraud.
You're a real idiot to post this on a public forum. Especially one as well regarded as XDA developers.
1.) Slap dat hoe you call your girlfriend.
2.) Think about what you're trying to do(does it seem unfair, retarded, or just downright illegal?).
3.) Get the **** off of XDA.
Frauding cheapo.
Sent from my SAMSUNG-SGH-I897 using XDA App
What you are talking about IS considered fraud (as stated above), and XDA does not condone fraud. Please seek advice elsewhere. Thank you.
Besides, they can still tell there was water damage. There is a little dot near the sdcard that should be white with red x's. When it comes in contact with water, it turns completely red. If it does, your warrenty is completely void, even if the phone is bricked.
NiceGuysFinishLast said:
You're a real idiot to post this on a public forum. Especially one as well regarded as XDA developers.
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Click to collapse
Your might be right damn. Guess I should change my name from komputer freek so it does not match my bill when I call them...Wait. They won't know it's me.
timur525 said:
1.) Slap dat hoe you call your girlfriend.
2.) Think about what you're trying to do(does it seem unfair, retarded, or just downright illegal?).
3.) Get the **** off of XDA.
Frauding cheapo.
Click to expand...
Click to collapse
Phone still works perfectly fine. Just a blotched screen. Touch screen is 100 percent effective and nothing else is wrong. A cosmetic issue. Your right, hmm paying full retail for a phone does make me cheap.
orkillakilla said:
What you are talking about IS considered fraud (as stated above), and XDA does not condone fraud. Please seek advice elsewhere. Thank you.
Besides, they can still tell there was water damage. There is a little dot near the sdcard that should be white with red x's. When it comes in contact with water, it turns completely red. If it does, your warrenty is completely void, even if the phone is bricked.
Click to expand...
Click to collapse
Installing rom's voids your wArranty too huh? But anyway, never got to the dot that shows water damage.
kwheel596 said:
Uh, you're thought process is very wrong. And technically that is fraud.
Click to expand...
Click to collapse
So when people brick there phones and send it back like the countless topics have told them on this forum, where is this outlash calling fraud?
did you not have insurance on it?
botnryan said:
did you not have insurance on it?
Click to expand...
Click to collapse
In 10 years of owning a cell phone I have never lost, broken or spilled anything on it. So in my case, insurance for the most part would have been a waste. Also, insurance, unless it covers loss, is a fraud within itself.
My friends have never purchased insurance and have just strolled into the stores (VZW) and exchanged for a refurbished make.
But, yes, I should have gotten insurance.
Also, to the people who are claiming fraud, don't throw stones if you live in a glass house.
This is for all other purpose a phone modding/hacking forum. For god sakes there are stickies saying how to activate wireless tether for free.
Now to the butthurt people above me, I sure hope you are not using any of those patches or tether apps because "THAT IS FRAUD".
Examples :
orkillakilla said:
Try using the wireless tether for root users on the market
Sent from my DROID2 using XDA App
Click to expand...
Click to collapse
Illegal. You should pay VZW to provide you with the 3G hotspot tether app or wifi tethering. But yet you are telling people to use the free one, huh?
kwheel596 said:
According to some things that I have read, your Droid 1 needs to be running Cyanogenmod 6 in order for it to pick up Ad Hoc networks, which is what your Droid 2 puts out. If it is running that then everything I have read points to yes, you can tether the Droid 1 to the Droid 2.
Click to expand...
Click to collapse
Hmmm, so when you posted that in another topic, to the original poster, there was no problem to you, with him getting free wifi from his phone without paying?
I don't see why you're trying to defend yourself, what you're doing is commiting fraud, regardless of what you do you will be caught because of the cosmetic issue, now stop coming through the forum acting all high and mighty when you're doing something illegal, we don't want your kind here.
Oh, and voiding your warranty is not the same as commiting fraud, ones illegal, one isnt, now gtfo
Sent from my DROID2 GLOBAL using XDA App
Have you tried a hammer?
Sent from my MotoA953 using XDA App
Try getting a replacement. See how u get charged. Then u too can see the light flashing bright yellow to use caution when leaving ur phone in anyplace where liquid may come in contact with it.
Be glad it still works...
Look buddy, you can try to justify yourself however you want. The fact is, what your doing is fraud, and you shouldn't be asking people how to brick your device to get a new one. Plan and simple.
About the wireless tethering. I'm almost positive Verizon knows about these forums. They would be stupid if they didn't. Therefor I'm sure they know about the wireless tethering apps out there, THAT ARE ON THE MARKET NO LESS, and yet they don't try to get it shut down so they obviously aren't that worried about it. And don't you think if the wireless tether app was so illegal google would have taken it off the market? The way I look at it, I'm paying for UNLIMITED DATA, why should it matter if I share some with a computer.
Now go ahead and dispute this however you want (I know your going to), but you might as well go somewhere else cause you won't get much help here. Thanks
orkillakilla said:
Look buddy, you can try to justify yourself however you want. The fact is, what your doing is fraud, and you shouldn't be asking people how to brick your device to get a new one. Plan and simple.
About the wireless tethering. I'm almost positive Verizon knows about these forums. They would be stupid if they didn't. Therefor I'm sure they know about the wireless tethering apps out there, THAT ARE ON THE MARKET NO LESS, and yet they don't try to get it shut down so they obviously aren't that worried about it. And don't you think if the wireless tether app was so illegal google would have taken it off the market? The way I look at it, I'm paying for UNLIMITED DATA, why should it matter if I share some with a computer.
Now go ahead and dispute this however you want (I know your going to), but you might as well go somewhere else cause you won't get much help here. Thanks
Click to expand...
Click to collapse
OH I forgot that law that if someone knows you are doing something and they don't stop you it's OK. That's a new one, is that like the 15th amendment or something?
"Officer it's ok, I told my brother that I was going to rob this bank today at 12:30, he didn't stop me so you have no jurisdiction here".
komputerfreek said:
OH I forgot that law that if someone knows you are doing something and they don't stop you it's OK. That's a new one, is that like the 15th amendment or something?
"Officer it's ok, I told my brother that I was going to rob this bank today at 12:30, he didn't stop me so you have no jurisdiction here".
Click to expand...
Click to collapse
Yes well that's interesting logic. Anyways, I'm not going to waste my time here. Good luck with your fraud.
Sent from my ultra fast Liberated Droid 2
Stop talking about the people who root their phones and void their warranty that is bad yes, but completely software related. Has nothing to do with the appearence or the general ability of the phone to do all its tasks. As someone said above be glad it is not broken and live with it. Its your own fault it got "ruined".
Also, the market is run by google not verizon so anything posted their is out of Verizons hands. Still illegal and not saying its right but it is much more out of verizons hands.
And to answer your question there is no way to brick your phone to the point of it not working without Verizon noticing. Deal with it.
This thread is out of hand. Stop flaming. This topic probably doesn't break the forum rules, so if you think it's of questionable ethic, don't post, or report it and let the forum mod make the call.
EOF
Speaking of" unlimited data", didn't that turn out to be a lie?
Sent from my Squidlied Droid 2 using XDA forums app
I'm running stock jf6. Nothing illegal about that. Get on 4chan.
Sent from my SAMSUNG-SGH-I897 using XDA App
Voiding Warranty and Fraud
There's nothing illegal or fraudulent about rooting your phone in and of itself, all it does is void the warranty. However, if someone was going to root their phone, then unroot it and send it back to the manufacturer under the warranty, THAT would technically be fraud, but that's completely irrelevant in this case.
Why do you even need to brick it anyway? The spots on your screen seem like enough of a reason to try and get a replacement.
What you tell them of how it actually happened is all on you though.
komputerfreek said:
So...
What I want to know and do is how to permanently brick my droid 2 and if my thought process is right.
Brick the phone, call VZW, get a next day air replacement, send the brick phone back. Everything ok?
Click to expand...
Click to collapse
What this forum needs is a wall of shame thread for posts like these.
Sent from my Squidlied Droid 2 using XDA forums app
I love my Evo. Main reason? Personalization, flashing custom roms, flashing fonts, etc. My knowledge of development ain't that great though and I'm wondering from those "in the know": Do you think we'll access root and be able to flash custom roms?
For me, this is the best tablet b/c it runs android. I don't mind the price, I just want to be able to do what I want to the device Opinions?
I wouldn't doubt it. In fact, I expect it. I don't think there are any android devices that haven't been rooted. Just have to give it time once it's released.
Sirchuk said:
I wouldn't doubt it. In fact, I expect it. I don't think there are any android devices that haven't been rooted. Just have to give it time once it's released.
Click to expand...
Click to collapse
Whats the deal with the locked bootloader on some Moto devices? I hear the term but I'm not familiar with what it means (EVO owner). I assumed it had to do with not being able flash ROM's and/or root. Can anybody explain?
blozout said:
Whats the deal with the locked bootloader on some Moto devices? I hear the term but I'm not familiar with what it means (EVO owner). I assumed it had to do with not being able flash ROM's and/or root. Can anybody explain?
Click to expand...
Click to collapse
Ditto
blozout said:
Whats the deal with the locked bootloader on some Moto devices? I hear the term but I'm not familiar with what it means (EVO owner). I assumed it had to do with not being able flash ROM's and/or root. Can anybody explain?
Click to expand...
Click to collapse
That's about all it is. They shut down any access to the loader which means you can get around to install anything. Most of motos new phones are this way. Its a kick in the nards but it protects their hardware from stuff like overclocking and burning out stuff. And of course the occasional brick.
I hate it but I see the point. And I can see the xoom being locked....little expensive for them to have to keep taking back because a new rooter f'ed theirs up.
Hmmm. Though I don't see custom ROMs being as necessary, that actually gives me a touch of pause. I don't like to think that the life of the device can't be extended if Motorola created a XOOM 2 or something.
setite said:
Hmmm. Though I don't see custom ROMs being as necessary, that actually gives me a touch of pause. I don't like to think that the life of the device can't be extended if Motorola created a XOOM 2 or something.
Click to expand...
Click to collapse
I don't think the hardware spec as is will get outdated anytime soon.
Well..outdated yes, regress into unusable for web, video and apps.. certainly not.
The device per the data sheet will still run things quite well as we know them now for a very long time.
Only thing yet to be really proven is how teg2 can handle intensive 3d functions in 'real world' scenarios.. and if you think Crysis will be better played on a tablet I have a bridge for sale.
feron said:
I don't think the hardware spec as is will get outdated anytime soon.
Well..outdated yes, regress into unusable for web, video and apps.. certainly not.
The device per the data sheet will still run things quite well as we know them now for a very long time.
Only thing yet to be really proven is how teg2 can handle intensive 3d functions in 'real world' scenarios.. and if you think Crysis will be better played on a tablet I have a bridge for sale.
Click to expand...
Click to collapse
I know the hardware won't be outdated, I'm talking about all the obsolete android phones because their OEMs abandoned them and they never got FroYo. I think if it ends up being locked down I might have to utilize Best Buy's new return policy on the 28th day.
The Atrix has already been rooted:
http://www.engadget.com/2011/02/19/motorola-atrix-4g-already-rooted-and-its-not-even-out-yet/
I wouldn't be shock if Motorola backs off the boot loader block. Pretty funny huh. I was talking to the guys in best buy mobile and they claimed it was verizon that was locking down the boot loaders. Of course these are the same guys who were shocked when I told them I had a OC nook color w/ froyo and honeycomb.
robbiev80 said:
The Atrix has already been rooted:
http://www.engadget.com/2011/02/19/motorola-atrix-4g-already-rooted-and-its-not-even-out-yet/
Click to expand...
Click to collapse
Until I see the bootloader rooted, I say meh.
jkurl said:
I wouldn't be shock if Motorola backs off the boot loader block. Pretty funny huh. I was talking to the guys in best buy mobile and they claimed it was verizon that was locking down the boot loaders. Of course these are the same guys who were shocked when I told them I had a OC nook color w/ froyo and honeycomb.
Click to expand...
Click to collapse
Shame on you for talking to BB employees about anything technical. No hate, but most of them are morons.
It just makes me laugh when I talk to people like that. Being an electronics technician I do it sometimes just to see what chunks of stupid come out of their mouths.
Since the Xoom is intended to be the reference development tablet platform by Google, it should be easy to root and has an easy to unlock bootloader, just like the Nexus One and Nexus S.
That being said, Motorola is Motorola... so they may do their usual Motorola thing and encrypt everything up. But I think the chance that the Xoom is easy to mess around with is pretty high.
tsekh501 said:
Since the Xoom is intended to be the reference development tablet platform by Google, it should be easy to root and has an easy to unlock bootloader, just like the Nexus One and Nexus S.
That being said, Motorola is Motorola... so they may do their usual Motorola thing and encrypt everything up. But I think the chance that the Xoom is easy to mess around with is pretty high.
Click to expand...
Click to collapse
This is what I'm banking on. But if it turns out being locked down. I will be sending an e-mail to Motorola and Google with a picture of my return receipt and an explanation.
I went to my local best buy today. I got there around noonish and I was the first and only person to pre order or even ask about the xoom.
jkurl said:
I went to my local best buy today. I got there around noonish and I was the first and only person to pre order or even ask about the xoom.
Click to expand...
Click to collapse
Same with me. Infact im not even sure im going to get the damn thing. They were so unorganized and unprepared. I NEVER go on websites and do the ratings but for this i did. It was a horrible experience trying to get this thing pre ordered. 3 of the techs had to talk to each other to figure out what i was asking for. I didnt think the statement "i would like to pre order the motorola xoom" was all that confusing. I never shop at best buy but being as inpatient as i am i took the risk to get my hands on this thing as fast as possible. I just hope i get a call once they come in. As it looked im going to be the only call they have to make.
Did anyone else get a copy of their preorder or just a receipt?
jacob.stewart said:
Same with me. Infact im not even sure im going to get the damn thing. They were so unorganized and unprepared. I NEVER go on websites and do the ratings but for this i did. It was a horrible experience trying to get this thing pre ordered. 3 of the techs had to talk to each other to figure out what i was asking for. I didnt think the statement "i would like to pre order the motorola xoom" was all that confusing. I never shop at best buy but being as inpatient as i am i took the risk to get my hands on this thing as fast as possible. I just hope i get a call once they come in. As it looked im going to be the only call they have to make.
Did anyone else get a copy of their preorder or just a receipt?
Click to expand...
Click to collapse
All i got is my receipt that says Motorola Xoom pre order and I have that $50 gift card. I was the 4th to pre order
Sent from my Evo using Tapatalk
p-slim said:
All i got is my receipt that says Motorola Xoom pre order and I have that $50 gift card. I was the 4th to pre order
Sent from my Evo using Tapatalk
Click to expand...
Click to collapse
Thats all i have also. The confusion among the techs had me skeptical. Hopefully my skepticism doesnt hold to be true.
Also praying for no locked bootloader. Hoping to be rooted within the first few days
All I got was the receipt and the gift card as well. Got to our BB ~1300 to place the order and was the first to actually place an order, as opposed to people asking questions about it. Course our BB is in a town of ~50,000 (metro area ~150,000) so I was a little concerned they would even get any in for Thursday, they say they are indeed due in this week.
Did see the preorder paperwork she filled out.
Like above, they didn't know what they were looking for. The girl found it without too much wait though.
DaBoSSmon said:
All I got was the receipt and the gift card as well. Got to our BB ~1300 to place the order and was the first to actually place an order, as opposed to people asking questions about it. Course our BB is in a town of ~50,000 (metro area ~150,000) so I was a little concerned they would even get any in for Thursday, they say they are indeed due in this week.
Did see the preorder paperwork she filled out.
Like above, they didn't know what they were looking for. The girl found it without too much wait though.
Click to expand...
Click to collapse
Yep, ran into the same problem. The guy had no clue, the female was all over it. She knew exactly what I was asking for, went right to the pre-order sheet and got it done lickity split and she was hot to.
Well being a noob in rom cooking, i have hard bricked my tab. It doesnt even turn on.
Im new to sammy stuff, so would appreciate some pointers, is this: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-tab-7-7-jtag-brick-repair/ the only way?
me and others flash the room from the stupied idiot guy in this post and got brick our devices, BTW i think he is working with the company you mintioned in web site, if like that he and the company are dirty.
any way, you are developer so try to recognize how flashing rom could make such problem. please.
the device have little hot in left side so maybe some hardware working ??thinking
jamaljmys said:
me and others flash the room from the stupied idiot guy in this post and got brick our devices, BTW i think he is working with the company you mintioned in web site, if like that he and the company are dirty.
any way, you are developer so try to recognize how flashing rom could make such problem. please.
the device have little hot in left side so maybe some hardware working ??thinking
Click to expand...
Click to collapse
I did not flash anyones rom. I was trying to build my own. Which thread are you referring to?
This One!!!
http://forum.xda-developers.com/showthread.php?t=1497916
jamaljmys said:
me and others flash the room from the stupied idiot guy in this post and got brick our devices, BTW i think he is working with the company you mintioned in web site, if like that he and the company are dirty.
any way, you are developer so try to recognize how flashing rom could make such problem. please.
the device have little hot in left side so maybe some hardware working ??thinking
Click to expand...
Click to collapse
Definitely not working for any company, and I have developed many Android ROMs and never had this problem. I've been here since 2005, for crying out loud. This is my first Samsung ROM, so I admit to being new there. I will even accept your "stupid idiot" comment, as I guess I deserve it. Although, I wonder why 150 people have downloaded it and only two or three people that I can see have been bricked. Something must connect those with issues. We need to find what it is.
Also, I am happy to pay for the de-bricking of those who are legitimately bricked i.e., followed instructions, have a receipt from JTAG, or whatever it is). Just PM me.
Steve
For reference, I am the only one who does anything for/with MobileTechVideos from a business stand point and two, I have successfully reverse engineered the world's (currently) only hard brick solution for this model as you will see above...
connexion2005 said:
For reference, I am the only one who does anything for/with MobileTechVideos from a business stand point and two, I have successfully reverse engineered the world's (currently) only hard brick solution for this model as you will see above...
Click to expand...
Click to collapse
Thanks for the info. I am dying to find out what caused these users to have this problem, and no one else seems to have.
Steve
Moved To General​
I have to apply the same rules for all. As the first post contains no development, it does not belong in said section​
sk806 said:
Definitely not working for any company, and I have developed many Android ROMs and never had this problem. I've been here since 2005, for crying out loud. This is my first Samsung ROM, so I admit to being new there. I will even accept your "stupid idiot" comment, as I guess I deserve it. Although, I wonder why 150 people have downloaded it and only two or three people that I can see have been bricked. Something must connect those with issues. We need to find what it is.
Also, I am happy to pay for the de-bricking of those who are legitimately bricked i.e., followed instructions, have a receipt from JTAG, or whatever it is). Just PM me.
Steve
Click to expand...
Click to collapse
let us dry the tears and look forward to solve the problem.
steve, please pass the words came from reaction, it was chock as you seen. sorry for harming.
iam in middle east and not confidant to ship my device to unknown address because he mentioned in web page that he has solution, i mean JTAG and its not subject of who to pay steve.
supposedly that web site is true, and they didn't mention that they will change any part of device, what they will do to fix? the problem happened because we flashed non compatible files i think.
let us figure out the problem and try to find solution. right?
jamaljmys said:
let us dry the tears and look forward to solve the problem.
steve, please pass the words came from reaction, it was chock as you seen. sorry for harming.
iam in middle east and not confidant to ship my device to unknown address because he mentioned in web page that he has solution, i mean JTAG and its not subject of who to pay steve.
supposedly that web site is true, and they didn't mention that they will change any part of device, what they will do to fix? the problem happened because we flashed non compatible files i think.
let us figure out the problem and try to find solution. right?
Click to expand...
Click to collapse
Absolutely. I understand. I have gotten into many messes since i started developing, and know that panic. I just need to know everything you.and the other user who had this problem can tell e about your device so i can find out what the common denominator is. So, confirm it is the wifi and 3g version you are using, and what build you are coming from, if you would. Are you using a sim card? Have you tried pressing power and volume up for a while? Thanks. Also, does your tablet feel hot at all?
Steve
sk806 said:
Absolutely. I understand. I have gotten into many messes since i started developing, and know that panic. I just need to know everything you.and the other user who had this problem can tell e about your device so i can find out what the common denominator is. So, confirm it is the wifi and 3g version you are using, and what build you are coming from, if you would. Are you using a sim card? Have you tried pressing power and volume up for a while? Thanks. Also, does your tablet feel hot at all?
Steve
Click to expand...
Click to collapse
thank you steve
in your original topic i gave all info
sk806 said:
Absolutely. I understand. I have gotten into many messes since i started developing, and know that panic. I just need to know everything you.and the other user who had this problem can tell e about your device so i can find out what the common denominator is. So, confirm it is the wifi and 3g version you are using, and what build you are coming from, if you would. Are you using a sim card? Have you tried pressing power and volume up for a while? Thanks. Also, does your tablet feel hot at all?
Steve
Click to expand...
Click to collapse
Well I used yours as a base, just chopped the usual crap out, resigned, flashed, everything seemed OK. Initiated reboot, bam, doesn't turn on.
Charged all night, tab is hot along left edge, so I'm guessing still charging. 8600.
ftgg99 said:
Well I used yours as a base, just chopped the usual crap out, resigned, flashed, everything seemed OK. Initiated reboot, bam, doesn't turn on.
Charged all night, tab is hot along left edge, so I'm guessing still charging. 8600.
Click to expand...
Click to collapse
let us exchange the ideas
first we need to get the device powered so maybe remove and return battery could do something?? but how?
any external way to use it throw usb slot while charging ?
I would try pulling the battery but have no idea how to get the case off.
Steve, just wondering out loud whether those who have the hard-brick issue be because there are on pre-production hardware, so they have a slightly different hardware SKU. Hence your ROM does not work for them.
pinkowl said:
Steve, just wondering out loud whether those who have the hard-brick issue be because there are on pre-production hardware, so they have a slightly different hardware SKU. Hence your ROM does not work for them.
Click to expand...
Click to collapse
That seems to be the case for one of them. I am not positive about the others. I am having a hard time getting people to just tell me what build they were using prior to the flash...There seem to be 3 people who have had this porblem, and there must be something linking them, although it may be something random. Need to figure it out.
Steve
sk806 said:
That seems to be the case for one of them. I am not positive about the others. I am having a hard time getting people to just tell me what build they were using prior to the flash...There seem to be 3 people who have had this porblem, and there must be something linking them, although it may be something random. Need to figure it out.
Steve
Click to expand...
Click to collapse
I came from P6800ZSKL2. Dont know if it was from the very first production line, but judging by the quality (i bought three, all with crap displays) they probably were.
Also, i believe the device is on and trying to unpack something because it is indeed warm.
This of course means that there may be hope of getting into download or recovery yet... i will drain it for 34 hours and then attempt to turn it back on.
ftgg99 said:
I came from P6800ZSKL2. Dont know if it was from the very first production line, but judging by the quality (i bought three, all with crap displays) they probably were.
Also, i believe the device is on and trying to unpack something because it is indeed warm.
This of course means that there may be hope of getting into download or recovery yet... i will drain it for 34 hours and then attempt to turn it back on.
Click to expand...
Click to collapse
Please see sk806 original thread- we have been "discussing" why you might be having "problems".
ezynow said:
Please see sk806 original thread- we have been "discussing" why you might be having "problems".
Click to expand...
Click to collapse
Uh, not sure about the quotes, but yes, I am about to try something that might answer the question of why some bricked. If the answer is affirmative, however, the only solution likely is JTAG...
---------- Post added at 09:33 AM ---------- Previous post was at 09:10 AM ----------
ezynow said:
Please see sk806 original thread- we have been "discussing" why you might be having "problems".
Click to expand...
Click to collapse
BTW, his "suggestion" was "incorrect." Still not sure what's up. Will keep posted, and like I said, I'll work something out with JTAG for those who got bricked yesterday and posted about in in the original thread before I responded.
Steve
For the record hard bricks on the Exynos 4210 will occur generally in one of 3 ways:
1) Mis-matched boot.bin and sbl.bin
2) Incompatible boot.bin and sbl.bin combo
3) Invalid PIT file flash from an earlier generation TAB or Galaxy S device
Anything else causing a black screen is simply hardware failure.
There was an article today on xda that talked about a class action lawsuit against LG because multiple phones they make are going into a boot loop of death--sound familiar? The problem is defective solder that can't withstand the heat the phone generates and, over time, separates a connection to the motherboard. The problem with the 6P is almost certainly the exact same. That means there is likely nothing a 6P owner can ultimately do to prevent the boot loop of death from eventually happening to their phone. The simple act of charging the phone with the quick charge function makes the phone quite warm. On top of that (for those on stock) since the January OTA Google has been defaulting the stock kernel settings to those for high performance, which not only is causing battery drain that some users have been complaining about but also makes the phones run much warmer. This means the 6P will likely die even faster.
For some of us this was a 600-700 phone purchased new and (mine is a 128gig model) and for that money, it's not unreasonable to expect a phone to last for longer than 12-18 months, which is probably going to turn out to be the ultimate lifespan for these things.
I'm curious if anybody else has any thoughts on this situation. To my mind, both Google and Huawei knew that these phones were defective and should have recalled them. Instead, they are riding out the warranty and when the phone inevitably breaks telling owners that they are SOL.
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
jhs39 said:
There was an article today on xda that talked about a class action lawsuit against LG because multiple phones they make are going into a boot loop of death--sound familiar? The problem is defective solder that can't withstand the heat the phone generates and, over time, separates a connection to the motherboard. The problem with the 6P is almost certainly the exact same. That means there is likely nothing a 6P owner can ultimately do to prevent the boot loop of death from eventually happening to their phone. The simple act of charging the phone with the quick charge function makes the phone quite warm. On top of that (for those on stock) since the January OTA Google has been defaulting the stock kernel settings to those for high performance, which not only is causing battery drain that some users have been complaining about but also makes the phones run much warmer. This means the 6P will likely die even faster.
For some of us this was a 600-700 phone purchased new and (mine is a 128gig model) and for that money, it's not unreasonable to expect a phone to last for longer than 12-18 months, which is probably going to turn out to be the ultimate lifespan for these things.
I'm curious if anybody else has any thoughts on this situation. To my mind, both Google and Huawei knew that these phones were defective and should have recalled them. Instead, they are riding out the warranty and when the phone inevitably breaks telling owners that they are SOL.
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
Click to expand...
Click to collapse
You can try.
I'm in because I had to RMA my phone with a blank screen.
Paid the deductible to get it replaced.
tech_head said:
You can try.
I'm in because I had to RMA my phone with a blank screen.
Paid the deductible to get it replaced.
Click to expand...
Click to collapse
I wouldn't know where to start and don't know any lawyers. But I seriously doubt that very many 6Ps will still be running by the time they are two years old. Shortly after a year seems to be when it's happening for a lot of people. I baby my phone but I still expect it to be dead by fall because my warranty expires in July. Currently I'm on Project Fi, which I like. That means I'll either have to buy a Pixel which is overpriced and apparently very difficult to root and mod or switch to another carrier so I can get something like a One Plus which is easy to root and mod and has a vibrant developer community. I'm not happy that I spent so much on this phone and it likely won't last two years. I have much older, far cheaper smartphones that still function fine. My Galaxy 3 still works perfectly. But this phone was apparently built like crap and nobody seems to want to hold Google and Huawei responsible for that.
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
Az_Biker said:
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
Click to expand...
Click to collapse
do you think google have a solution for this big brob with flash because in my contry we don t have warranty
Az_Biker said:
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
Click to expand...
Click to collapse
Hello...
You can also follow this thread:
https://forum.xda-developers.com/nexus-6p/help/boot-loop-death-nexus-6p-t3533528
By the way... Every week there are new users reporting the same issue. I don't count those who also open new threads in Q/A section...
This is getting crazy. Seeing LG is now sued, it gives at least some hope that something will be done with Huawei.
How much people have a nice brick now?! And Google/Huawei who tell them since their warranty ended a few days/weeks/months ago, they won't fix their device. Though some had exceptions and have had their device replaced/repaired, others pay for a motherboard replacement. A Device that already costed them 700$ or more and now the repair!
Also some people kept harassing Google/Huawei because the first person they called didn't accept to replace/repair their device. They tried again and after 2 or 3 calls they finally successed! Isn't it crazy?! Like if you give up at first try, you're just fuxxed...
Though with all this, you're not even sure it won't fail anymore. As they didn't acknowledge the issue, nor they did state they took measures to fix the problem...
I haven't experienced the issue yet, but the phone is exactly one year old. My wife uses it now since i upgraded. It's just boring to backup photos every few days, fearing it suddenly breaks!
They deserve a little punishment in my opinion. :angel:
leroilion02 said:
do you think google have a solution for this big brob with flash because in my contry we don t have warranty
Click to expand...
Click to collapse
I'd like to think that Huawei/Google would step up and at least offer a 50% disc on new device or 50% refund on bricked 6Ps. Anything other than, SORRY, it's out of warranty (even though thousands of devices are having the same issue)...
5.1 said:
Hello...
You can also follow this thread:
https://forum.xda-developers.com/nexus-6p/help/boot-loop-death-nexus-6p-t3533528
By the way... Every week there are new users reporting the same issue. I don't count those who also open new threads in Q/A section...
This is getting crazy. Seeing LG is now sued, it gives at least some hope that something will be done with Huawei.
How much people have a nice brick now?! And Google/Huawei who tell them since their warranty ended a few days/weeks/months ago, they won't fix their device. Though some had exceptions and have had their device replaced/repaired, others pay for a motherboard replacement. A Device that already costed them 700$ or more and now the repair!
Also some people kept harassing Google/Huawei because the first person they called didn't accept to replace/repair their device. They tried again and after 2 or 3 calls they finally successed! Isn't it crazy?! Like if you give up at first try, you're just fuxxed...
Though with all this, you're not even sure it won't fail anymore. As they didn't acknowledge the issue, nor they did state they took measures to fix the problem...
I haven't experienced the issue yet, but the phone is exactly one year old. My wife uses it now since i upgraded. It's just boring to backup photos every few days, fearing it suddenly breaks!
They deserve a little punishment in my opinion. :angel:
Click to expand...
Click to collapse
Thanks. It would be nice if companies were held to some quality of manufacture law for things like this that happen after the warranty period. It's as if they think "we only have to make it last ONE YEAR, then it can fall apart after the warranty is over"... When thousands of devices are having similar issues, that's not just a coincidence!
Az_Biker said:
I'd like to think that Huawei/Google would step up and at least offer a 50% disc on new device or 50% refund on bricked 6Ps. Anything other than, SORRY, it's out of warranty (even though thousands of devices are having the same issue)...
Thanks. It would be nice if companies were held to some quality of manufacture law for things like this that happen after the warranty period. It's as if they think "we only have to make it last ONE YEAR, then it can fall apart after the warranty is over"... When thousands of devices are having similar issues, that's not just a coincidence!
Click to expand...
Click to collapse
It always reminds me of the Samsung TVs case: https://www.cnet.com/news/samsung-settlement-warrants-older-tvs-with-faulty-capacitors/
They accepted to fix the faulty units and extended the warranty. If you read the post till the end though, this is the best part:
"Samsung officially denies the complaints in the suit"
Although they denied their TVs having a problem, they knew they would loose sooner or later. So they just they settled the lawsuit to avoid further costs. This is no rocket science...
For me, this is called programmed obsolescence. A technic widely used by almost all electronic devices manufacturers these days. Huawei should replace faulty motherboards. No matter how old those are! And extend the warranty on the new hardware.
Cheers...
It feels like i paid for a Premium brick costing 700 dollars!
Well, I too, am in the bootloop of death club... Here's my story if anyone wants a read.
https://plus.google.com/117402788701749987746/posts/5y5PNrvg3fN
Guess I'll try my luck with Huawei and see what they say.
jhs39 said:
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
Click to expand...
Click to collapse
Sounds as if it is beginning: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
See also:
http://www.androidpolice.com/2017/04/14/google-may-sued-nexus-6p-early-shutdown-bootloop-issues/
So I just got off the phone with Huawei and unfortunately I am 4 months out of warranty. Said I can send it in to fix it and they'll let me know how much its gonna cost. I am so pissed right now. This is ridiculous. They're blaming the latest 7.1.2 update from Google and how it's not just the 6p it's affecting...hmmm Who's telling the truth?
treezy26 said:
So I just got off the phone with Huawei and unfortunately I am 4 months out of warranty. Said I can send it in to fix it and they'll let me know how much its gonna cost. I am so pissed right now. This is ridiculous. They're blaming the latest 7.1.2 update from Google and how it's not just the 6p it's affecting...hmmm Who's telling the truth?
Click to expand...
Click to collapse
Read this post. Follow the link and read: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
Also... No need to post the same message three times
Cheers...
5.1 said:
Read this post. Follow the link and read: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
Also... No need to post the same message three times
Cheers...
Click to expand...
Click to collapse
I have seen this and going to look into it further.
Also... I posted it 5 times, just in different threads...:silly:
treezy26 said:
Also... I posted it 5 times, just in different threads...:silly:
Click to expand...
Click to collapse
Spam?
5.1 said:
Spam?
Click to expand...
Click to collapse
You call it spam, I call it desperate...
treezy26 said:
You call it spam, I call it desperate...
Click to expand...
Click to collapse
I understand you. Even though I haven't got the issue yet and since my wife takes a lot of pics with (my ex) her N6P, i have to backup up almost every day. Doing this since the beginning of this issue. It's really boring.
I wish you luck! Try contacting Huawei again. Hopefully you'll talk to another tech who'll acknowledge the issue and will repair/replace.your phone. Don't give up!.
Or else, fill the lawyer's survey! :good:
PS: Huawei blamed first 7.0 update, then 7.1 and now 7.1.2. lol...
Good luck...
5.1 said:
I understand you. Even though I haven't got the issue yet and since my wife takes a lot of pics with (my ex) her N6P, i have to backup up almost every day. Doing this since the beginning of this issue. It's really boring.
I wish you luck! Try contacting Huawei again. Hopefully you'll talk to another tech who'll acknowledge the issue and will repair/replace.your phone. Don't give up!.
Or else, fill the lawyer's survey! :good:
PS: Huawei blamed first 7.0 update, then 7.1 and now 7.1.2. lol...
Good luck...
Click to expand...
Click to collapse
Well I was so frustrated that I went ahead and ask them to go ahead and send me the stuff needed to send it back. Hopefully whenever it gets there, I can speak with someone else and talk them into fixing it for free. Thanks.
treezy26 said:
Well I was so frustrated that I went ahead and ask them to go ahead and send me the stuff needed to send it back. Hopefully whenever it gets there, I can speak with someone else and talk them into fixing it for free. Thanks.
Click to expand...
Click to collapse
Ah...
Keep harassing them until they repair/replace your device free of charge!
Good luck...
Add Me to the growing list
Yep, my 6p- Aluminum 32GB phone had the problem. Same issue plaguing others too, infinite bootloop. Android Recovery Mode doesn't fix it, nothing does.
I sent it to Huawei on 3/10/17 and its now 4/14/17 and they still haven't given me back the phone. The message they give me is "the phone is fixed and is just waiting to be shipped"..... yeah sure I have been told this 4 time since 3/24/17, an ETA please? No, no ETA. You start to get suspicious the second time around and downright furious on the 3rd......and 4th time 21 FREAKING DAYS LATER. Had it escalated today 4/14/17. Hoping for the best:laugh::laugh:yeah no I'm not. Lawsuit time?