Duplicate contacts after setting-up sense - Desire HD General

This morning some strange thing has happened. I added my HTCSense account to my DHD just to try. After couple of hours my notification bar signalled the link persons sign and when I opened the notification, it was showing multiple (20+) possible links. After checking I found out that all my contacts were duplicated and, that some of them were automatically linked. I think adding my sense account is responsable for this problem. Anybody else experienced this problem and suggestions to solve. Removing Sense account does not solve this, already tried.
I'm on stock 1.32, rooted and ENG S-OFF
Sent from my Desire HD using XDA App

I have used Google Contact to remove all my duplicates.
Once you sync your contact list with Google account, you can go to http://www.google.com/contacts
There is a button called "Find Duplicates".
There are probably 100s of ways to fix this, but this has worked for me.

yes fixing it within gmail contact options, remove duplicates worked fine for me too

I don`t think he means that his google contacts are duplicated, i just think that google backed up your initial contacts, my question is: your initial contacts(before the duplicate) are on sim or phone ? because sense has a bug where it shows ALL your contacts (sim/phone/google) even if you tell him not to. http://forum.xda-developers.com/showthread.php?t=907275

All my contacts were on the phone, and came from outlook via HTC Sync.
After syncing, all the duplicates also appeared in outlook.
Happily I have assigned a category to all my contacts, and the newly duplicated ones didn't had any category so it was very easy to delete them from outlook, and sync again. Now they're all gone but also I removed my HTCSense account from my DHD
Edit:
Strange additional thing to mention.
I live in Holland and my last name is "de Vries" which (as you see) has two words. I normally have the "de" added to the first name and lastname will only by "Vries" in order to get them ordered in a proper way ("de Vries" is supposed to be found under "V")
Nothing strange to that, but the strange thing was that some of the duplicates were missing the "de" part of the name

Related

Question about facebook contact integration

Sup y'all,
So I really enjoy having all my facebook contacts' profile pictures/birthdays sync with the contacts on my phone, but the problem I am having is that I have to go into each of my phone contacts and tell it which of my facebook friends to sync with. That kind of sucks, especially since I keep flashing my phone in order to try out new roms. Is it possible to have facebook automatically match up my phone contacts and facebook friends so I don't have to do it all manually? And if not, is it possible to somehow backup all the linked profiles so I don't have to redo it every time I flash a new rom? Lemme know thanks.
Every time I update my ROM.. during the first Facebook login, I'm given the option to sync ALL contacts that it matches with my Facebook Contacts..
(has to be pretty close on the name for it to match).
Try going to the ME contact entry, then sliding over to the Events tab (2nd from right, i believe), then make sure it's logged into facebook.
At the top, you might have a "Link Contacts" or something (going off of memory here). from that screen, it will show you the list of contacts that it has matched.
If you have names in your address book such as "Mom" .. that's not going to automatically match with Jane Doe on Facebook. Gonna have to update your local Contact name to Jane Doe, or the auto-match won't work.
Mine automatically matches about 20-30 of my contacts every time I re-ROM and login to facebook.
ah sick man thanks
I have a question regarding this every time i flash a new rom i do not get this option, i have to manually go in and link everyone to facebook. When i click my contact card I don't even get the option to look at history or status updates on the sliders... I'm logged in on both the sense tab and the facebook in the internet file in the start menu but have never been prompted to sync contacts. I am using Energy rom dec. 13th 29005. Just wondering if anyone else is having this problem was bored figured i'd ask as it gets tiring manually liking all contacts. any response is appreciated.
nitegmoney said:
I have a question regarding this every time i flash a new rom i do not get this option, i have to manually go in and link everyone to facebook. When i click my contact card I don't even get the option to look at history or status updates on the sliders... I'm logged in on both the sense tab and the facebook in the internet file in the start menu but have never been prompted to sync contacts. I am using Energy rom dec. 13th 29005. Just wondering if anyone else is having this problem was bored figured i'd ask as it gets tiring manually liking all contacts. any response is appreciated.
Click to expand...
Click to collapse
Match the contact name with the facebook name and it will automatically match it when you sign into facebook. That easy!!
Possible to backup with Titanium?
Here is an idea.. You have to match them all up one or another once.. then SYNC your phone with your computer using Active Sync/Windows Mobile Device Center... It then SAVES all your facebook contacts in with your other contacts so when you hard reset or update your rom, when you sync it up, your contacts are all back (including their facebook contact info)... I hope that helps

Phonebook Contacts keep disappearing

Hi guys, this is my first post but ive been lurking here for a while trying to learn more about my phone.
This is a bit long winded so please bare with me..
I bought this phone about a week ago from rogers wireless. It's locked to rogers and i updated the phone with the SE updater to the latest version they have. I bought the phone under my contract and then gave it to my wife (her old phone broke so i thought it would be nice to give her a new one)
She's now using her old simcard in the phone and other than the phonebook contacts keep disappearing, everything else works fine and all the txt msgs are intact.
1) whenever i switch sims from her's back to mine, the phonebook will be cleared.
2) today she told me that the phonebook cleared even though she didnt touch the simcard.
any idea as to why this is happening? she thinks the phone is defective i think its just something software. Im going to try and do a factory reset on the phone and setup the entire phone w/ her sim instead of mine (which is what i originally done) and then update again on SE updates.
Gmail sync
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Martin5000 said:
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Click to expand...
Click to collapse
Yeah that's just BS. I didn't sync with Gmail right at the start, so when I finally did it last weekend, I lost all of my 249 contacts. Luckily, I had them backed up on my old sim card, so I restored them, but all the contact pictures, facebook links etc were lost
Gmail sync fail
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
badhobz said:
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
Click to expand...
Click to collapse
You could just turn off google sync
well it seems like ive turned off google sync and yet it still has this problem. I figure it might be attributed to her having to log into google accounts??? there is a message on the notification bar sometimes that asks her to log into her google account. Could that be it?
Every time it doesn't detect a password/or has the user logged in, will it purge all the contacts? Is there even a safe way of backing up the contacts on SD card and then transferring that file to my HD so i can reformat the phone for her?

Contacts - multiple linked profiles?

I have my Atrix set to not sync with anything else except the default that is MoboBlur (no google contacts sync or exchange contacts sync, haven't setup facebook using Motorola's social media thing).
But when looking at a contact it will show that they have 3 linked profiles. Some external programs that use contact selection will sometimes ask me to choose a phone number (which happens to be the same phone number repeated 3 times).
Any idea why this happens? Do I have to unlink and delete the repeated contacts to get rid of this?
The only thing I can think of is that I have done a couple of factory reset on the phones and everytime I redo it new MotoBlur contacts get added to the phone.
I was just wondering the same thing, but mine will say that it has 3 linked profiles and list them all as google and as far as I know the people aren't listed in my google contacts. My phone book is looking like an absolute nightmare right now.

[RE-SOLVED] Gingerbread ActiveSync Calendar Sync Issue -UPDATED FIRST POST 23/08/2011

I had 2.2.1 on my phone and ActiveSync worked very well for Email, Contacts and Calendar. It would correctly 'ping' the folders, and go fetch updates when they happened.
Since moving to 2.3.3 with an official ROM (and any other ones I tested) I have always experienced an issue with the Calendar Sync portion of ActiveSync.
Email and Contacts still ping the Inbox and Contacts folders as expected but the Calendar has a mind of it's own.
Even though the Calendar folder is also pinged - it kicks off it's own independent 'Sync' request approximately every minute. And, what is worse is that after every one of these 'sync' requests it also initiates another ping on all folders Email, Contacts, and Calendar.
If I leave Calendar sync selected, multiple parallel ping requests end up clogging the server, and obviously this also has ramifications for data usage and battery draining.
I end up having to disable Calendar Sync for most of the time, only manually turning it on/off to sync any meetings I have set up or have accepted invitations to.
If you look at the attached screenshots, you can see that the date/time of the last update for Contacts is staying the same (09/08/2011 15:25) whereas the Calendar is updating every minute. This is happening even though nothing is changing on the Calendar on the server side.
Is this just me ? Or can other people please confirm that they are seeing the issue also.
EDIT: Well apparantly it wasn't just me - but there are very few people who run into this. Clearing the Email application data completely has cured the problem.
EDIT 23/08/2011:
The problem came back. And my original cure did not work. However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
ive been told that this was fixed in JVR
at least some calendar sync issue, do not know if this particular error...
This issue is not fixed in JVR. I loaded JVR specifically to see if it had been fixed, and it has not. I rolled back to stock JVH.
I have seen this issue on every Gingerbread ROM to date.
http://forum.xda-developers.com/showpost.php?p=16273547&postcount=321
so i gues he is wrong
ever thinked this might some issue on your site?
or your company server?
btw after a short google search
I was able to clear the client/server conversion error on an HTC Incredible by clearing all the data out of the calendar app using Menu/ Manage Applications. Then re-sync and the problem went away.
Click to expand...
Click to collapse
$omator said:
http://forum.xda-developers.com/showpost.php?p=16273547&postcount=321
so i gues he is wrong
ever thinked this might some issue on your site?
or your company server?
Click to expand...
Click to collapse
The same server works perfectly well with Android 2.2.1, Nokia MailforExchange, and WindowsMobile 6.5 -
It worked perfectly well syncing the Calendar on this phone too while it was on Android 2.2.1 - it was only when I went to 2.3.x that the problem surfaced, and it has been identical on all builds.
Regarding your other post - my phone was recently in for repair and came back completely wiped with a fresh install of the latest Vodafone approved 2.3.3
As soon as I set up the email client it immediately began to spin on the Calnedar again - so it seems very unlikely that clearing data would do anything.
trying it would hurt yes?
well all i am saying it works for anyone around you
you are aware that this version as well as jvr one got updated
maybe it needs updating on server side also to latest idk
try other server maybe
No, I'm not wrong On JVR exchange calendar sync works fine (finally).
Of course you may say that I photoshopped images, or created manually the calendar entry in my phone
Don't get me wrong. It is working for me too. I get all the appointments across.
It is just that the calendar is constantly synching for some reason.
If you look at the account sync options as I showed above, does your Calendar - last update timestamp change every minute ?
I don't use autosynchronization but my calendar entries are updated when I change something in my exchange calendar (currently my last update was around 10:00 AM). I believe it works the same way the email does - by "push". Maybe when using autosynchronization it does this constant updates? What are your email settings? It's also possible that some Exchange setting is forcing constant updates.
Following the suggestion $omator found from someone with a HTC Incredible, I did the following
1. Moved all my appointments on the server to a secondary (non-sync'ed calendar) - this step may not be necessary but I had already begun moving them anyway to see if one was corrupted.
2. Removed my ActiveSync account
3. Cleared the data from the Email application (it was showing that there was still 76K of data associated with it after removing the account)
4. Turned off the phone, and turned it back on again.
5. Added my ActiveSync account back, and allowed it to sync all content (Emails and Contacts - Calendar was still empty)
6. Once everything was settled (including calendar sync) - I moved back all my appointments to my synched calendar on the server.
7. Happy days ! No more constant synching.
Thanks again $omator for the suggestion. I am always nervous about that "Clear Data" button.
happy to hear!
and the fix i was talking about in jvr
is enabling multi calendars sync or something like that
I am using a stock JVR and have this problem as well. I also tried the solution posted but that didn't work either. Any other suggestions?
Found root cause - Contact BIRTHDAY field !
The problem came back. And my original cure did not work.
However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
do not forget to report it also to google
http://www.google.com/support/forum/p/Google+Mobile?hl=en
somewhere there =)
Thank you very much for this find! I too suffer from this problem since leaving 2.1 (i think). To all others: this IS a bug, even in JVR. Just about when you think deleting & recreating your exchange account solved this, this problem tends to raise its head again (sometimes after a day or so). Two independent Exchange servers cause this problem for me. The result is that the Calendar still syncs, but at the expense of a constant 10% load, halving battery life. Its even visible in the sync settings of the Exchange account; the spinning circle icon never disappears indicating the looping process. This has been reported to Google multiple times (search code.google.com) but they dont seem to mind.
Sent from my GT-I9000 using XDA App
LiverpoolFCfan said:
The problem came back. And my original cure did not work.
However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
Click to expand...
Click to collapse
I have exactly the same issue with GingerBread on an HTC EVO 3D, I followed your instructions to clear any Birthday info on my Exchange contacts, I will report back in a few days to see if this fixes my problem.
I only started having the sync issue when my company upgraded to Exchange 2010.
We've experienced sync issues on my company (using exchange 2003/2007) after some microsoft patches.... we still have MS engineers working to find what the heck broke the sync but without success...

[Q] cleaning contact list (Nubbie question)

I think this should be a simple fix, but I don't fully understand what I am seeing.
- When I look at my contact list, I see a single google icon on most. When I open those, they show as a joined contact with phone and google icons.
- Others show two or three google icons. When I open those, they show as a joined contact and a google icon.
Goal: I want to clean up my contacts list so I have a single copy of each entry that is synced to my google account. My google contacts are de-dupped and merged, so this is not a reflection of dups there AFAIK.
History: Initially I had most of my contacts in the phone. I went to the sprint store figuring this would be a simple queston for one of the Elves. 20 min later, I had 2-3 copies of every contact in my google account. In response to "where is the vcf file you just saved?" The elf told me, "There where no files on your phone and that there is nothing stored on my SD card." Anyway, the mess on google was corrected quickly from my computer. However I missed the oportunity to fix this mess when I recently flashed CleanGB and restored too much...
I have 2 questions:
1) What is the meaning of the multiple icons?
2) How do I just wipe the contacts on the phone and resync to google w/o wiping the google contacts?
Samsung Epic 4G, CleanGB 1.0
I had the same problem a while ago. I think I used the "contacts" section in gmail. That's where your phone syncs with. I found something in there that could delete duplicates or something. Or merge them? Sorry I'm not around a computer right now but that's the key. Hope it helps
Sent from my SPH-D700 using XDA App
Login to your google account had the same problem a while back. Just go to google.com/voice and you can manage your contacts better
Sent from my SPH-D700 using XDA App
in contacts hit menu>settings> check display only contacts with phones?
Thanks to all who replied.
I ended up doing the following:
1) backed up google contacts (as csv from gmail.com)
2) broke syncing of phone contacts.
3) wiped all contacts
4) re-enabled syncing
Joy.

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