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Hi Guys and girls,
I just got a Hero today from ExpertInfotech. It's an imported phone which I expected , but....... it looks like the phone was set for Eastern Europe and refuses to see any of the Australian Networks , I am getting a Out of Service message the minute I turn it on. I've looked on the HTC site for a Generic ROM , no luck. I tried to change the location on the phone but they are all in Eastern Europe ( Hungry , Poland , Romania etc ). This is my first Android phone as I have several WinMo phones from HTC. Can anyone suggest a fix or point me in the right direction ????
please .....
more info
Ok this is weird , but if I put in a Vodaphone Aus Sim it works fine..... But Telstra 3G nothing. The really strange thing is this same SIM in a WinMo phone picks up the telstra network fine. Any ideas ?
Have you looked for the APN settings for your network? It's an unlocked phone, so you have to put those in manually.
Try:
Operator: - Telstra
GPRS APN: - telstra.internet
Username: - {blank}
Password: - {blank}
DNS: - 139.130.4.4, 203.50.170.2
Not sure where you find the option to input the settings, though. Look around your phone, probably under the network settings. Don't have a Hero yet...
for APN you go to Settings - Wireless Controls - Mobile Network Settings, there you can add APN
You sure you are in a UMTS 2100 area?
If I'm not mistaken Telstra has opted for using UMTS 2100 for cities and UMTS 850 for the less populated areas. UMTS 850 not supported on the european Hero at least.
http://en.wikipedia.org/wiki/Next_G
Hero supports:
Quad band GSM/GPRS/EDGE (GSM 850, GSM 900, GSM 1800, GSM 1900)
Dual band UMTS/HSPA (UMTS 900, UMTS 2100)
Thats the thing , all of the options relating to network , and wireless data ( except for WLAN ) are grey'd out when I have the Telstra SIM in. I'm in a strong telstra network zone as my other phone ( Touch HD ) gets full signals , using the same SIM. The Vodafone sim that I can put it , only has 1 or 2 bars of signal yet it comes up right away. The really weird thing is the Out of Service Area message , and the fact that I cant change the Area location to ENglish ( AUstralia ) even with the Voda SIM in , they are all Polish ,Romania , and Hungry. It almost seems as if the phone is tied into the Easter Europe market , which I would think a unbranded Hero would not be. I will try my wifes 3 sim in it tonight to see it that works as well.
I know that Telstra uses their own band for 3G ( 850 ) but even non telstra spcific phones usually get the Edge or GSM bands just fine , this Hero .... nada
I figured it out!!!
Ok I've discovered why.... I'll let everyone know as I'm sure this will happen to someone else. It seems that is the SIM in PIN enabled and has the pin setting disabled ( i.e. you dont get prompted to enter the SIM Pin with turning the phone on ) it wont work. I discovered this by accident , with a brand new SIM that I had to enter a pin and everything worked , after I set up the SIM to disable the PIN check and power cycled the handset , BAM back to Out of service area..... the Kicker is in the Hero I couldnt find a way to reenable it , had to put the sim into another Winmo phone to enable the PIN again and then it's all happy again. Thats freaking weird....... This little "Feature" could possibly catch ALOT of people out.
Re I figured it out!!!
I had a similar experience. Unfortunately for me I did a hard reset and then the phone froze and has stayed that way. Eventually I had to return to the supplier. When I get it back I will definitely go looking for that pin to ensure it does not happen again.
Thanks for advise.
http://forum.xda-developers.com/showthread.php?p=4683922#post4683922
not sure if i am having a similar problem to this? please help!
thanks for posting this. one of my customers reported a similar problem. unfortunately he already sent the phone back to me but i haven't received it yet
please tell me if it is resolved! thanks!
Well, How do I start this..
Bought a Unlocked/Unbranded Tab during my UK visit. On the box states that it supports HSDPA 900/1900/2100 and QUAD-BAND. Perfect since I'm on ATT network, been using it for some time with no issues at all. 3G/H/Edge working great! Then I decided to do an PDA update and now I only have edge, I resorted back to what I believe I had before (JJ7) however I can olny get edge to work. I did check *#2263# and made sure that 1900 and other bands were on but still no luck. Is there any UK tab users that HAVEN'T updated their roms that could post what PDA/MODEM/CSC they are using so I may get may tab working again? Lost my backup during the update . So upset with myself for not backing it up to my pc first. UGH!!!!
Dropin61
I have a dump of the ROM mine shipped with, not sure what version. I think it was the latest official ROM in the UK.
Anyhoo, attached it the modem.bin I use. I should hopefully get you back with 3G
Many times the loss of 3g is due to APN settings being incorrect. Always look at the wireless network settings first.
Got it Thank you both. Now back to Phone=JJ6 and I have 3G again! Thank you GrammarFreak! I love my Tab once again!
I have flashed my T-Mobile tab and asked T-Mobile for a Sim unlock code and now it works fine with any Sim. I can place calls with the dialer.
My problem is that in Italy, the tab connects to the internet only in Edge, it does not use the UMTS network.
By going to the mobile settings I do not have the "use only 2G" option.
I have GSM/WCDMA automatic on the settings. By typing the 4636 code on the dialer, it seems already well configured.
any solution?
thx
What is your provider? Because if it does not use the 2100mhz frequency for 3g (t-mobile) you will just not be able to ever connect on 3g, it's not a problem of configuration but a radio incompatibility.
In italy 3g is on 2100 and 900mhz. If i read it right T-Mobile uses 1700 and 2100mhz so it shouldn't be a big issue.
However unless you are using a TIM sim, forget about EDGE: GPRS only for all the other mobile operators!
Maybe there is poor 3g cover where you are at the moment? Wind is particularly low on the cover side.
My italian operator is wind.
the sim I am trying to use is wind.
I am located in Milan.
I also have an N1 bought in the US, when google released the TMobile version (with the 900/2100 band) and in Milan gets the 3G signal pretty well. As soon as I put the Sim in the Galaxy tab, the data connection goes in Edge even when I have full signal.
thank you
What is your apn setting -"profili" from your screen shot? You might have to write down the values when your sim card is in your other phone, then manually add them to your tab.
That is the setting access point names.
There is where I have set up the Apn for my Italian operator. Since I have my nexus one with the 3G connection working fine, I am using the very same settings. The Firmware version I am using is XXJK1.
rangercaptain said:
What is your apn setting -"profili" from your screen shot? You might have to write down the values when your sim card is in your other phone, then manually add them to your tab.
Click to expand...
Click to collapse
I already tried this. By checking the dialer code 4636 i have a pretty similar setting as the nexus but still it does not connect using 3G. I am not very techie but I wonder if it could be something related with the modem file I used during the flashing procedure. The calls work fine though.
nonuya said:
I already tried this. By checking the dialer code 4636 i have a pretty similar setting as the nexus but still it does not connect using 3G. I am not very techie but I wonder if it could be something related with the modem file I used during the flashing procedure. The calls work fine though.
Click to expand...
Click to collapse
Try the Roto 3g modem.bin file. Flash in Odin in the Phone spot, leave all other settings alone.
Was this solved? I'm in the U.S. thinking about buying a tab, in Sweden we use 2100Mhz for 3G. Will it work and which one should I get, T-mobile or AT&T?
rangercaptain said:
Try the Roto 3g modem.bin file. Flash in Odin in the Phone spot, leave all other settings alone.
Click to expand...
Click to collapse
sorry for not replying before. in the various posts I found two files, i wonder which one is the correct one to use with the firmware I have on my tab (XXJK1).
I would like to be able to make calls and connect in 3g with my italian sim
Which file I use?:
PDA_JL5modem.tar (modem.bin)
or the :
JMA_ROTO-2G_modem.bin
thank you
Actually, I would use the bell i9000 modem from the Roto JME post when using a network compatible to at&t. That gets voice and 3g. I would use the Roto 3g modem for a network compatible to t-mobile to get 3g, but not voice.
rangercaptain said:
Actually, I would use the bell i9000 modem from the Roto JME post when using a network compatible to at&t. That gets voice and 3g. I would use the Roto 3g modem for a network compatible to t-mobile to get 3g, but not voice.
Click to expand...
Click to collapse
I downloaded a modem.bin file from one of the posts after reading one of the Roto posts but unfortunately did not change anything at all.
Would you please link me the post where I can download this specific bell i9000 modem, that is also compatible with a at&t? I want to use the tab for phone calls and 3G, as in Italy we have no voice restrictions as in the US.
Thanks
Hi everyone, I'm new in the forum although been following it quite some time.
I have a problem with my i9505. After a trip to Korea my phone hasn't been able to get 3g connection at all in China Unicom network before the trip there was no problems. (I wasn't able to get network in Korea at all btw). Now connection is always with EDGE and GSM only.
Anyways the firmware I have been using is the new (3g connection with this firmware worked fine before the trip)
United Kingdom BTU (September 2013)
PDA: I9505XXUDMH8
CSC: I9505OXXDMHA
Version 4.2.2
After the problem occurred I have done factory reset and cleared cache. Also tried the new german BTU PDA: I9505XXUDMH5, CSC: I9505OXADMH5 Version 4.2.2
Also tried different modems: ZCUCMH1, XXUDMH8 and now it is XUBMGA - none of these work. I can select all LTE/wcdma/gsm and wcdma only, gsm only etc settings from the phone but only gsm or wcdma/gsm works. Other modes don't even find any networks (in Korea it didn't find any networks with any mode)
Factory reset and clear cache was done after every flash.*#0011# shows only GSM 1800 available so for some reason it seems that the phone thinks it is just a gsm phone or does it get it from the network?
Imei code shows up normally in the "about phone" menu and I also called China Unicom operator and they said that they don't even block any imeis so that shouldn't be the problem. Internet also works so the apn settings are ok, just that it is on edge only and doesn't even try to get to 3g.
I also tried the simcard with my friends i9505 and it got working connection with H+ immediately. I tried her working card on my phone and it was still only in gsm/edge mode. Her phone had xxubmga/xxbmg3 software inside so I tried the same modem with no luck.
One thing is that I can't downgrade the phone anymore since I installed the SELinux forced UK stock firmware. Also knox warranty is 0x1 since I cfrooted the phone at one point when I had gps problems. Still even after that the phone has worked normally with the said uk stock firmware for a long time. It seems that the korea network messed the phone up somehow?
Anyways, any tips about how to fix the problems would be greatly appreciated.
Waatu said:
Hi everyone, I'm new in the forum although been following it quite some time.
I have a problem with my i9505. After a trip to Korea my phone hasn't been able to get 3g connection at all in China Unicom network before the trip there was no problems. (I wasn't able to get network in Korea at all btw). Now connection is always with EDGE and GSM only.
Anyways the firmware I have been using is the new (3g connection with this firmware worked fine before the trip)
United Kingdom BTU (September 2013)
PDA: I9505XXUDMH8
CSC: I9505OXXDMHA
Version 4.2.2
After the problem occurred I have done factory reset and cleared cache. Also tried the new german BTU PDA: I9505XXUDMH5, CSC: I9505OXADMH5 Version 4.2.2
Also tried different modems: ZCUCMH1, XXUDMH8 and now it is XUBMGA - none of these work. I can select all LTE/wcdma/gsm and wcdma only, gsm only etc settings from the phone but only gsm or wcdma/gsm works. Other modes don't even find any networks (in Korea it didn't find any networks with any mode)
Factory reset and clear cache was done after every flash.*#0011# shows only GSM 1800 available so for some reason it seems that the phone thinks it is just a gsm phone or does it get it from the network?
Imei code shows up normally in the "about phone" menu and I also called China Unicom operator and they said that they don't even block any imeis so that shouldn't be the problem. Internet also works so the apn settings are ok, just that it is on edge only and doesn't even try to get to 3g.
I also tried the simcard with my friends i9505 and it got working connection with H+ immediately. I tried her working card on my phone and it was still only in gsm/edge mode. Her phone had xxubmga/xxbmg3 software inside so I tried the same modem with no luck.
One thing is that I can't downgrade the phone anymore since I installed the SELinux forced UK stock firmware. Also knox warranty is 0x1 since I cfrooted the phone at one point when I had gps problems. Still even after that the phone has worked normally with the said uk stock firmware for a long time. It seems that the korea network messed the phone up somehow?
Anyways, any tips about how to fix the problems would be greatly appreciated.
Click to expand...
Click to collapse
Just a shot in the dark, try *#*#4636#*#*
Under Phone Information > Preferred Network, Make sure you have the proper network selected. I had a similar issue connecting to LTE, it kept defaulting to WCDMA.
dratsablive said:
Just a shot in the dark, try *#*#4636#*#*
Under Phone Information > Preferred Network, Make sure you have the proper network selected. I had a similar issue connecting to LTE, it kept defaulting to WCDMA.
Click to expand...
Click to collapse
The code did't work but I got to that menu via ShowService Mode app. Chose wcdma all which also set the default network in settings to wcdma only.
Anyways no luck I checked with *#0011# and it keeps jumping between three screen No service, No sib19 or sib19 received. At one point it showed hdsp0, etc but I didn't get the chance to capture that screen. Attached are the files.
Just noticed in the service menu that the NAS information - MM reject information list says "Type 1, Cause 15 460-01, UMTS"
I guess this means that the phone is not allowed in 3g network? Operator problem, phone problems or sim problem?
I'd think it is not sim problem since it works in another phone but could the operator still be blocking or not recognizing the phone as umts device? Should call operator? Though they said they don't use blacklist at least or could the korean network had ruined some phone's own network capability database somehow?
Edit: also noticed in service mode that there is plmnsearch going on so it is trying to find suitable basestation to connect but I guess it can't find one. It gives NoCellAvailable(5) error. Crappy modem? although as said previously it used to work. I'm also in Shanghai city center where my friends' phones work just fine - and mine used to.
Waatu said:
Just noticed in the service menu that the NAS information - MM reject information list says "Type 1, Cause 15 460-01, UMTS"
I guess this means that the phone is not allowed in 3g network? Operator problem, phone problems or sim problem?
I'd think it is not sim problem since it works in another phone but could the operator still be blocking or not recognizing the phone as umts device? Should call operator? Though they said they don't use blacklist at least or could the korean network had ruined some phone's own network capability database somehow?
Edit: also noticed in service mode that there is plmnsearch going on so it is trying to find suitable basestation to connect but I guess it can't find one. It gives NoCellAvailable(5) error. Crappy modem? although as said previously it used to work. I'm also in Shanghai city center where my friends' phones work just fine - and mine used to.
Click to expand...
Click to collapse
You need to contact your provider and see if your account is setup for 3G, otherwise it will not access that network.
dratsablive said:
You need to contact your provider and see if your account is setup for 3G, otherwise it will not access that network.
Click to expand...
Click to collapse
I called the operator and they "refreshed" my 3g settings. Also my sim worked with my friends phone as H+ so it should be activated. Can operator choose the device to attach to 3g network by phone/imei instead of sim ?
It's supposed to be by IMEI.
Sent from my GT-I9505G using xda app-developers app
anyone any idea? is it because of the imei number?
hey guys, could anyone resolve this problem?
happens to me since I got my s4 after performing root and debradign
excuse my English I use google translate.
same issue with my i9505
Hi every one, I own samsung galaxy s4 i9505
im in Philippines there are three telcos that i know here, and my phone was a smart telecom locked,
i went to technician for open line to all network (globe, sun)
it was then unlocked but when i check my data connection it seldom get an H or H+ connection it always in E sign,
when i went back to the tech he says its normal!....
am I getting the right answer its NORMAL?
pls help.
thx
Waatu said:
Hi everyone, I'm new in the forum although been following it quite some time.
I have a problem with my i9505. After a trip to Korea my phone hasn't been able to get 3g connection at all in China Unicom network before the trip there was no problems. (I wasn't able to get network in Korea at all btw). Now connection is always with EDGE and GSM only.
Anyways the firmware I have been using is the new (3g connection with this firmware worked fine before the trip)
United Kingdom BTU (September 2013)
PDA: I9505XXUDMH8
CSC: I9505OXXDMHA
Version 4.2.2
After the problem occurred I have done factory reset and cleared cache. Also tried the new german BTU PDA: I9505XXUDMH5, CSC: I9505OXADMH5 Version 4.2.2
Also tried different modems: ZCUCMH1, XXUDMH8 and now it is XUBMGA - none of these work. I can select all LTE/wcdma/gsm and wcdma only, gsm only etc settings from the phone but only gsm or wcdma/gsm works. Other modes don't even find any networks (in Korea it didn't find any networks with any mode)
Factory reset and clear cache was done after every flash.*#0011# shows only GSM 1800 available so for some reason it seems that the phone thinks it is just a gsm phone or does it get it from the network?
Imei code shows up normally in the "about phone" menu and I also called China Unicom operator and they said that they don't even block any imeis so that shouldn't be the problem. Internet also works so the apn settings are ok, just that it is on edge only and doesn't even try to get to 3g.
I also tried the simcard with my friends i9505 and it got working connection with H+ immediately. I tried her working card on my phone and it was still only in gsm/edge mode. Her phone had xxubmga/xxbmg3 software inside so I tried the same modem with no luck.
One thing is that I can't downgrade the phone anymore since I installed the SELinux forced UK stock firmware. Also knox warranty is 0x1 since I cfrooted the phone at one point when I had gps problems. Still even after that the phone has worked normally with the said uk stock firmware for a long time. It seems that the korea network messed the phone up somehow?
Anyways, any tips about how to fix the problems would be greatly appreciated.
Click to expand...
Click to collapse
--------------------
I have the same problem. An internationally unlocked Samsung S4 I9505 (LTE) lost its 3G connectivity during a visit in South Korea. The strange thing is that there was connectivity during the first two days of the visit and only then it lost connectivity (there were no reception bars and an icon similar to 'no parking' appeared. Also - searching for service provides did not yield any provide). Only after landing few days later in Taiwan, reception was restored. But, it seems that from then on, the telephone operates only on GSM. Setting it to 'WCDMA only' results in the same 'no parking' icon and no data.
Will greatly appreciate any advice that will help me restore the WCDMA operation.
Same problem after visiting Korea. Have you find a solution?
Waatu said:
Hi everyone, I'm new in the forum although been following it quite some time.
I have a problem with my i9505. After a trip to Korea my phone hasn't been able to get 3g connection at all in China Unicom network before the trip there was no problems. (I wasn't able to get network in Korea at all btw). Now connection is always with EDGE and GSM only.
Anyways the firmware I have been using is the new (3g connection with this firmware worked fine before the trip)
United Kingdom BTU (September 2013)
PDA: I9505XXUDMH8
CSC: I9505OXXDMHA
Version 4.2.2
After the problem occurred I have done factory reset and cleared cache. Also tried the new german BTU PDA: I9505XXUDMH5, CSC: I9505OXADMH5 Version 4.2.2
Also tried different modems: ZCUCMH1, XXUDMH8 and now it is XUBMGA - none of these work. I can select all LTE/wcdma/gsm and wcdma only, gsm only etc settings from the phone but only gsm or wcdma/gsm works. Other modes don't even find any networks (in Korea it didn't find any networks with any mode)
Factory reset and clear cache was done after every flash.*#0011# shows only GSM 1800 available so for some reason it seems that the phone thinks it is just a gsm phone or does it get it from the network?
Imei code shows up normally in the "about phone" menu and I also called China Unicom operator and they said that they don't even block any imeis so that shouldn't be the problem. Internet also works so the apn settings are ok, just that it is on edge only and doesn't even try to get to 3g.
I also tried the simcard with my friends i9505 and it got working connection with H+ immediately. I tried her working card on my phone and it was still only in gsm/edge mode. Her phone had xxubmga/xxbmg3 software inside so I tried the same modem with no luck.
One thing is that I can't downgrade the phone anymore since I installed the SELinux forced UK stock firmware. Also knox warranty is 0x1 since I cfrooted the phone at one point when I had gps problems. Still even after that the phone has worked normally with the said uk stock firmware for a long time. It seems that the korea network messed the phone up somehow?
Anyways, any tips about how to fix the problems would be greatly appreciated.
Click to expand...
Click to collapse
I experienced the same problem and it also started at Korea (a strange co-incidence). It lost all network connections in Korea for 2 days and when I continued my trip and flew to Taiwan, the connection restored (without me doing anything). But a few weeks later I did note that everything is very slow and I found that the phone operates only as GSM (I was not aware to this because it was set to select automatically between LTE/WCDMA/GSM). Since then, it seems to operate only on GSM (if i set to 'WCDMA only' - it will not connect and a grey no- connection icon appears (similar to "no parking" street sign). I Did try 'almost everything'. I rooted, installed lolipop and back to Kit Kat (this morning). To my surprise, i had a few hours of normal operation (the letter H above the data icons as opposed to E when it operates on GSM). but after a couple of hours - "no parking" sign again and it will not work when set to 'WCDMA only' (and will operate when set to 'GSM only' but of course very slow data transfer). Very frustrating! Have anyone find a solution??
Huro
I'm suffering from the SAME problem, only on Brazillian network operator VIVO.
I was using it normally, then suddenly one the I got only EDGE data, no 3g and no 4g anymore.
I've tried EVERYTHING and I can't fix this crap, Did anyone ever got a solution on this?
nO fix for the problem?
experiencing same on stock 4.4.2 unrooted
Anyone with solution for this problem . Should i take my phone to samsung service center ? Can they repair it ?
I got a solution, it worked for me now 3g 4g working....
http://forum.xda-developers.com/showthread.php?t=2998527
Dude you saved my phone!!! THANKS A LOT
I have a new SM-G935FD purchased in the UAE. The software version is MMB29K.G935FXXU1APD1. The phone has a "United Arab Emirates" section in the About page.
I travel a lot. I generally use a local SIM when I am in a country for some time. Right now I am in France. I am using a SIM from Bouygues Telecom but I have no 4G/LTE service at all. The phone is connecting at H+ and also at 3G, but it is not showing 4G/LTE at all.
I will be in several other European countries as well as the US soon. I specifically purchased this phone because it has all the LTE bands for the countries I spend time in. This same SIM does give me LTE connections on Bouygues when I use it in my old phone (a Motorola X 2nd Gen). I had expected this phone to just work on LTE everywhere that I typically go.
I have looked through these forums and see a thread or two about others with LTE problems. But no clear solutions.
I have tried various apps such as LTE Discovery (no luck) as well as 4G LTE Switcher - using that if I set "LTE only", I get no service at all, and then have to reboot the phone before I get service back.
Is there something I need to do to get LTE?
Thanks.
Have you put the SIM in the correct slot?
liquidguru said:
Have you put the SIM in the correct slot?
Click to expand...
Click to collapse
Yes, the bottom slot. The SDcard is in the top slot. The SIM is showing in the phone as "SIM1".
Strange. I have a G935FD and it works with LTE no problems. I've used it in Singapore and Indonesia, with different SIMs and all work.
In Settings - Mobile Networks - Network Mode, it's set to LTE/3G/2G?
liquidguru said:
Strange. I have a G935FD and it works with LTE no problems. I've used it in Singapore and Indonesia, with different SIMs and all work.
In Settings - Mobile Networks - Network Mode, it's set to LTE/3G/2G?
Click to expand...
Click to collapse
Yes it is. I've tried changing to one of the non-LTE modes and back, but no change.
In the About device / Status / SIM Card status page, I see Mobile network type as UTMS. Shouldn't that have LTE and, if so, how do I change it?
Mine says the same, but I'm only connected to 3G at the moment, so I don't know if it's normal it not. I have a 4G card in, but I'm out of my area's 4G network range.
Edit: Actually I was connected to my wifi. Now I'm connected to my 3G and it says HSPA+ now
Edit again: Ok, so my phone is jumping between 3G and H+, which is what's changing.
liquidguru said:
Mine says the same, but I'm only connected to 3G at the moment, so I don't know if it's normal it not. I have a 4G card in, but I'm out of my area's 4G network range.
Edit: Actually I was connected to my wifi. Now I'm connected to my 3G and it says HSPA+ now
Edit again: Ok, so my phone is jumping between 3G and H+, which is what's changing.
Click to expand...
Click to collapse
Ah, mine is doing the same. I see Mobile network type jumping between UMTS and HSPA+ if I watch for a while. Obviously that field is a status field, not a setting field.
Thing is, I am in an area with full LTE coverage.
At least you seem to be confirming that this should work. Still need to figure out what the problem is.
I have the same Problem in Spain. With a Vodafone Card I dont have 4G Connection (The same card in a the Galaxy S5 of my wife works with 4G). But with a Yoigo Card I have 4G Connection. The software version is MMB29K.G935FXXU1BPH6. The phone has a "United Arab Emirates" section in the About page too. Any Idea?
Thanks