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Hi,
Yesterday I noticed that that camera as a problem with black dots in all photos and videos. Now there are no spots on the back camera glass or anything.
I am attaching photos for your viewing pleasure
Can somebody please identify the problem with it. Is the camera lens it self damaged or some particles got underneath the glass cover that I can't see or is it a software problem. Also is there a way to take off the glass cover without opening the phone so I can clean the camera lens?
Please help me out guys, this is really very disappointing.
anyone ?. .
Send it to service center.. I had this issue once and it is not dirt cause i tried too clean it out too by opening it..
I got this from abroad its warranty isn't valid where I am now. Any other solutions ?
somebody please help, This is really annoying.
I have the same problem too, mine has 2 big blurry dots It is annoying when I take pictures in high lighted places, in the low light environment it doesn't show up.
Is there any way to open the lens to clean it?
same problem here, seems like some kind of dust got in the lens part, im going to watch some videos of ffc mods to see if it is possible to clean the camera lens.
Edit:
Found the solution, seems like the lens is scratched or something, doing a ffc mod will fix it as the ffc is attached to the 5mp camera, just buy a i9k camera from ebay and mod it.
@AkiraRyu good luck and let us know what happens, Also do see if its possible to lift the glass without opening the phone. Some pictures would greatly help.
I made small dots on the the camera glass to see if they gave the same result but any thing on the glass comes up very blurry on the picture. This definitely is something on the lens it self but its also highly unlikely that its a scratch maybe dust or maybe somethings wrong with the camera.If only there was a way to lift the glass without opening the mobile phone.
I have dust in my I9000 front camera...is there a way to open the phone and clean it?
Sent from my GT-I9000 using XDA App
lucbl1 said:
I have dust in my I9000 front camera...is there a way to open the phone and clean it?
Sent from my GT-I9000 using XDA App
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yes, its quiet easy , i opened to try to clean it yesterday( i think vibrants and galaxy s interational are the same in the back).
First watch some front facing camera mods videos in youtube (ffc vibrant mod) to see how to open it up, you only need to get the 7 screws out and take out the plastic plate , REMEMBER to pull off the microsd card and the gsm/3g chip!.
if cleaning the lens doesn't work (like my case) you will have to buy a camera replacement, i recommend the i9000 camera so you also get a ffc. it costs in ebay 24USD (dont know the shiping to US as i live in another country) it comes with a plastic thing to remove the plastic plate easy and 2 screw drivers.
snazi said:
@AkiraRyu good luck and let us know what happens, Also do see if its possible to lift the glass without opening the phone. Some pictures would greatly help.
I made small dots on the the camera glass to see if they gave the same result but any thing on the glass comes up very blurry on the picture. This definitely is something on the lens it self but its also highly unlikely that its a scratch maybe dust or maybe somethings wrong with the camera.If only there was a way to lift the glass without opening the mobile phone.
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Good and bad news:
Opening is really easy, used my fingernails to open the plastic plate, after you get the plastic plate(not the back cober) the plastic protecting the lens also comes off, i cleaned it (A LOT) and the violet dot thing was still there.
there are 2 solutions... 3, first do nothing and keep the camera as it is(no way!) , second buy a vibrant camera replacement , or third (and best) buy a i9000 camera replacement.
In the third case you also get a front facing camera because the 5mpx camera and the ffc are connected, the look petty much like this:
androidsfinest .com /wp-content/uploads/2010/09/i9000s-camera-close-up-150x150.jpg
in the vibrant the ffc camera is cut off the 5mp camera and the place where the ffc goes is painted in black. the cameras are the same, lot of users on xda have moded their vibrants, search on youtube for guides on how to do it
i recommend : FIRST make sure to pull off the gsm chip and the microsd card (if you use one), use a ordered and clean place to do it, get something where to put the screws( lost one because i chose a bad place to put them).
Still waiting for a solution :s. I don't wanna open my new phone takes away all its glory.
Beware: the camera lens on the back of our SGS II is made of cheap plastic. I learned the hard way.
Yesterday I was using the camera and all was really good. Today all photos were blurred. I checked and noticed a small bend, yes a bend, right in the middle of the camera lens. It is not a scratch, which has been my concern since buying the SGS2, it was a bend. I may be wrong, but glass should not bend, it scratches. Now I don't have a lens anymore, I have a prism.
The phone did not fall, or was treated badly. Most probably, I put it in my pants' front pockets, as I have done for years with my HTC phones (horrible cameras btw, compared to the sgs2), there may have been a contact with a harder surface (a key, maybe, but I don't suppose so), and the lens bended. It's a real pity. I'm considering now removing the "lens" as it is not the actual lens, just a cover I guess, and see if this works.
This may be the best and most expensive cell phone right now, why couldn't Samsung put a real glass (like apple does, btw) to protect the camera?
I hope this warning helps others not to get into the same problem. Maybe using a leather pouch can prevent this from happening (I was using the mesh cover case).
A previously super happy owner, now a very desolate one...
what did you do to your phone? Don't blame samsung for something you physically you did.
Sent from my GT-I9100 using XDA App
thats strange? a bit of plastic with those dimensions shouldn't bend at all, unless put under direct heat and pressure? :S
can you post pictures taken and a picture of the lens?
I don't have another camera with me to photograph the lens. Besides, it is hard to see the bend, you need the correct angle for the light to hit it and be able to see. But attached is a picture I took with the cell. Kind of artsy...
I would have thought that if it did actually have a bend in it (which seems like an awfully difficult thing to have done), that it would cause a distortion and not just producing a blurry pic like that.
Looks more like something has been smeared across the lens cover.
It's not the lens that bended, it's the protective screen on top of the lense. Looks like glass to me, but it's possible to be plastic. Any way, i doubt it could bend unless you put a lot of pressure on it.
As I said, it was in the front pocket of a not so tight pants, so there might be little pressure, normal pressure as every cell phone suffers in this situation, but nothing exceptional, not much. Nobody sat on my lap as well... That would be a worthy reason at least.
I've had smartphones for the last 6 years, done the same thing since. I'm not asking for a replacement or whatever, so I have no reason to minimize my responsibility.
My point in posting is that it happened. Just trying let others know to not make the same mistake. It is not as solid a construction as, say, the HTC HD2. It needs more care.
Just beware, hope it does not happen to others.
PS: And no heat also, not a teenager anymore to have so much heat near the crotch area...
PPS: Yes, it is the protective screen. My hope is I can get rid of it, and have my camera back. Unprotected, but taking photos, with lots of care from now on...
OP, stupid question: that lens glass out of the box was protected with a transparent plastic film I think, just like the screen. Did you remove it?
Can you make a shot of the lens using a bathroom mirror perhaps, in macro mode?
mbernstein said:
I've had smartphones for the last 6 years, done the same thing since. I'm not asking for a replacement or whatever, so I have no reason to minimize my responsibility.
My point in posting is that it happened. Just trying let others know to not make the same mistake. It is not as solid a construction as, say, the HTC HD2. It needs more care.
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I agree with your here. The way Samsung designed the back of the phone makes it very easy to scratch/ even bend (like it happened to you) the protective screen. I had a HTC Touch HD before and the back of the camera could never touch the surface where the phone was put. With Samsung if you put your phone on a rugged area you might end up damaging the protective screen easily.
Have you been using the LED as a torch or anything like that? Perhaps the heat could have warped the plastic?
kreoXDA said:
OP, stupid question: that lens glass out of the box was protected with a transparent plastic film I think, just like the screen. Did you remove it?
Can you make a shot of the lens using a bathroom mirror perhaps, in macro mode?
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Sure, I took the plastic out. I saw no point in having a very good phone camera weakened by the plastic.
I tried to take the photo you asked, but was not successful. But as I said it was a very small bend, which makes the light enter the lens like a prism. Very difficult to photograph with a normal camera.
Actually, there was a power outage in the area I'm in now, but I don't recollect to use torch that much... I remember I used it for a while, the used some screen light, then on to Kindle. Id on't suppose it was torch, but could it really be so silly like this?!
mbernstein said:
Sure, I took the plastic out. I saw no point in having a very good phone camera weakened by the plastic.
I tried to take the photo you asked, but was not successful. But as I said it was a very small bend, which makes the light enter the lens like a prism. Very difficult to photograph with a normal camera.
Actually, there was a power outage in the area I'm in now, but I don't recollect to use torch that much... I remember I used it for a while, the used some screen light, then on to Kindle. Id on't suppose it was torch, but could it really be so silly like this?!
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Wow, I just tried pushing on mine with my nail, it moves a teeny tiny bit, but it springs right back up Maybe something in your pocket just happened to touch the middle of that little piece of plastic, and just managed to apply enough force to bend it beyond the recovery point, so your plastic piece did not spring back up.
I fully understand what you mean now. But not sure what your options are. It is clearly a physical damage. I would not advise trying to take that piece out and bend it straight, you will mess up the actual lens.
mbernstein said:
A previously super happy owner, now a very desolate one...
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flash back stock firmware, reset custom download counter with jig, return under warranty saying the camera takes blurry pictures
godutch said:
flash back stock firmware, reset custom download counter with jig, return under warranty saying the camera takes blurry pictures
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I believe warranty doesn't cover physical damage though.
Ingvarr said:
I believe warranty doesn't cover physical damage though.
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they wont know if you dont tell them plus they wont inspect the phone in that detail closely at the camera, worth a try. IF you bough it from a store, bring it back there and get a replacement.
Hi,
I have the same issue as yours.
Where is your SGS2 made in when you take out the battery and look at the back sticker?
Mine says "Made in China"
Wonder if yours is made in Korea or China.
Please share~
I would send it in too, your chances are good to get it repaired!
Mine is made in: Korea
I would try to replace it if I had bought it in my country. I bought it through a friend from Xpansys US (a UK phone), and I'm now in Brazil. I guess I would have so many troubles with customs here to send it out and back with no guarantee to have it replaced...
My idea is not to take the plastic out, and try to fix it. It is to just take out. I will have a hole there, but there will be nothing distorting light that comes into the lens. I will have to be extra careful, but considering how easy the plastic which was supposed to protect the camera was damaged, extra care is the name of this phone for me.
And I'm not complaining about SGS2's plastic finish as opposed to the metal/glass ones of iPhone or HTC. I actually like this, including the back cover. After you get used to it, it is kind of cool. And it is light. I just wished there was a cover or that Samsung used a hard glass on the camera, or perhaps that the plastic was so tiny and receeded that nothing could reach it. I always like the way Sony and Nokia used to put a sliding cover over the camera lens in their phones. With such a thin phone as ours, I wouldn't mind the extra thickness. Or like my HTC Kaiser, where the plastic was actually on the cover. If it was scratched or broken you could replace the back cover... Sorry, just venting my frustration.
Don't leave that hole uncovered. Your lens will get dirty in no time. Pocket lint , dust and dirt will accumulate in there and break the lens autofocus mechanism. Just don't even think about leaving that hole uncovered.
I have an A500 that is (generally) stock - was rooted prior to 3.2.1 but is running stock OS now. This past weekend, all of a sudden it appears there is dust or debris on the rear camera lens - there are small dots or smudges on the lens and the camera will not focus beyond a very close (macro) range). I called Acer because it is still in warranty, but I also went ahead and cracked open the case and tried to clean the camera and lens cover - no luck. I think there are fewer smudges but they are still there.
Here are my questions :
Is there something else I can do to clean this without shipping it back to Acer ( I would rather not be without it for ~2 weeks)
Assuming I need to send it back, what should I clean off the unit to ensure there are no "out of warranty" findings from when it was rooted ?
Doe they have any markers inside the case to determine if someone has cracked the case ? I didn't see any, but am curious what others have to say ?
Thanks in advance for your help
Todd in Atlanta
i had a similar issue with mine: the rectangle of glass surrounding the raear camera was getting filled with dust from the inside. since that piece was loose, i pried it off, wiped it clean with a dry clean cloth (i used what i use to clean my glasses) and stuck it back on. it was only glued on so its still loose, but the camera quality is much improved.
it sounds like you have a similar issue, and your camera is focusing on the specs on the glass instead of what you want it to focus on. i don't know if you want to try taking it apart or not, but those are my few cents.
Not the outer piece
So I did crack open the case and the specks are not on the outer lense cover (i.e. the one that is visible from the rear of the camera. By viewing the camera with the rear cover still disassembled and separated from the unit, the specks are still there so it is either on the lense itself (again which I have tried to clean as well, or the digital pickup (CCD?)).
I'm stumped. Any ideas ?
Hey all, when i pick my phone up and turn it round quickly part of the camera moves, i cant see which part is actually moving but i was wondering if this is a fault or not ?
Sure sounds like a fault, don't see anything moving in the camera on mine.
Are you just hearing it move? I don't see anything move, but you can hear "clicks" sometimes when you move the phone quickly. This is due to the optical image stabilization.
Schwuar said:
Hey all, when i pick my phone up and turn it round quickly part of the camera moves, i cant see which part is actually moving but i was wondering if this is a fault or not ?
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Possibly due to the optical image stabilisation. This works by moving the lens when you move the camera, like a drinks holder moves on an aircraft to keep the drink upright, the lens moves in a similar way to keep the image stable.
Yeah i can hear it if i shake my phone and you have to pick up the phone and spin it round quickly and you can just about see it, at first i thought it was my eyes but i kept doing it and managed to see it again. Its either the lens moving or the grey/black bit around the lens.
My problem is that the rear camera looks off-center, it is pushed off to the right and slightly up. Also that the adhesive trim that goes around the camera looks like it has air bubbles forming at the top and bottom of the camera glass, also around the circumference of the lens hole.
Could it be that it is off-center on purpose and moves due to the image stabilization feature?
Are you hearing the camera lens move when you are on video and turning the phone over, or anytime you quickly flip the phone over. I hear nothing and see no movement when quickly flipping the phone over. I have attempted to bump the lens back to center and it doesn't move. I haven't noticed any bad shots yet but I just got the phone.
Anyone else have a misaligned rear camera? Air bubbles forming in the sticker trim around the camera?
raptir said:
Are you just hearing it move? I don't see anything move, but you can hear "clicks" sometimes when you move the phone quickly. This is due to the optical image stabilization.
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I thought the Note 4 has software optical image stabilization so the hardware doesn't move it's the software?
nicoled985 said:
I thought the Note 4 has software optical image stabilization so the hardware doesn't move it's the software?
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Optical Image Stabilization specifically means that the image is stabilized before it is digitized, so it needs to be implemented in the lens/sensor. Old Samsung phones had digital image stabilization, like what you're talking about in software.
Edit: Just to clarify, the Note 4 still includes Samsung's old digital image stabilization, but also includes a true optical image stabilization lens. They call the combination "Smart OIS."
mine looks slightly off centre but will have to look under better light
Air bubbles forming in the sticker trim around the camera?
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i cant say i have seen any air bubbles but it looks like the glass over the flash is about to fall out
should the lens be moving then? because if it isnt supposed to then i need to take it back
I can hear something in my camera sensor moving when I shake it just as I could with a Nexus 5... that much is the OIS. Don't know about physically seeing it move though.
hmm its weird, if i turn my phone over slowly the grey bit around the lens looks like its right up against the glass and black bit around the edge and when i shake it it moves back, just done it a few times and seen it move as i turned the phone over again
Nah my camera doesn't move nor do I hear anything move when I pick it up. Something is not right with that
Shady_ said:
My problem is that the rear camera looks off-center, it....
Anyone else have a misaligned rear camera? Air bubbles forming in the sticker trim around the camera?
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Sticker trim is just protective film and can be removed
Sent from my SM-N910T using XDA Free mobile app
darekz said:
Sticker trim is just protective film and can be removed
Sent from my SM-N910T using XDA Free mobile app
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I swear I had picked at the edge to see if there was "another" layer of protection before, but I did it again and you are correct I peeled off a square donut shaped plastic film. That "fixed" my problem of the bubbling as I was convinced it was under the glass. The camera may still be off center, but now I can't tell since the protective film was my reference. Now it is so well blacked out I don't think I could argue with a store clerk to justify a return. So thank you. While it may still be off-center, now that it is out of sight, it is out of my mind.
Hey all, phoned o2 yesterday and they shipped me a new phone today and it seems a lot better however i did see it happen once so i duno... Only problem with this one is the silver frame around the camera is wonky lol. It looks like it needs taking off, twisting a bit and sticking back on (im assuming its the glass covering the camera so i hope it doesnt fall out)
I cant the button to quote lol but in reply to Shady_ saying "Are you hearing the camera lens move when you are on video and turning the phone over, or anytime you quickly flip the phone over. I hear nothing and see no movement when quickly flipping the phone over. I have attempted to bump the lens back to center and it doesn't move. I haven't noticed any bad shots yet but I just got the phone."
Its when i flip the phone over quickly you could see the lens fall back. You could shake to the phone to get it to move towards the glass then flip it over to see it fall back. Ive seen the new one do it once but dont wanna go shaking it to try and get the lens to touch the glass incase its causes the same problem.
I too have a moving camera module when I lay the phone down its touching the glass (well almost) then if I turn it over quickly it retracts is this normal due to the ois as the camera doesn't seems to be affected
Got an amazing deal on what was supposed to be one of these in new open-box condition and was incredibly happy with its performance, speed, and compactness until I opened the Camera app. There is a line that seems to run across the main shooter and when you aim it at any sort of light it seems to interact with some sort of crack, scratch or something that's inside the lens and distorts the image.
I've been taking a close look and close pictures of the camera and lens but just can't find where the physical damage is (if any) and I just can't wrap my head around how such a thing would even happen to begin with. I installed all of the available software updates and then GCam but same thing as in the built-in app. Tried to wipe the lens with a water/rubbing alcohol mixture and a microfiber towel and nothing. Photos taken with the black and white camera come out as they should so I know it's not a software issue. Here's the pictures:
https://imgur.com/a/IIaYdzj
I took a video and that's where things get even weirder! It becomes a line that seems to follow the lens instead as you move the phone, not a static/physical line that's always there. Here's a video:
https://imgur.com/a/YCSW4Lt
This is a real head scratcher. Have any of y'all seen or experienced anything like this?
it looks like an eyelash
mruno said:
it looks like an eyelash
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I thought it could be something similar to that, but at this point not really sure. I took my electric duster with the two high-pressure attachments to it on the highest setting, trying to see if I could force air to go inside through the secondary microphone hole next to the cameras, the very small gap between the camera, flash and ceramic back and even the gap at the top between the ceramic and the frame and move whatever it is in there out of the way to no avail.
This issue pretty much makes the main camera unusable but I was wondering if anyone else had this happen and was able to fix it and if so how. Obviously I just got the phone so I'm not gonna take it apart until I can get access to the cameras and physically remove whatever is in there since I bought it through eBay and I can return or exchange it but based on the fact I asked the seller specifics about the condition and their answer that everything worked properly I expected it to and right after getting the phone I bought prepaid service for it that now I can't return. Sigh.
DeyEatDaPooPoo said:
I thought it could be something similar to that, but at this point not really sure. I took my electric duster with the two high-pressure attachments to it on the highest setting, trying to see if I could force air to go inside through the secondary microphone hole next to the cameras, the very small gap between the camera, flash and ceramic back and even the gap at the top between the ceramic and the frame and move whatever it is in there out of the way to no avail.
This issue pretty much makes the main camera unusable but I was wondering if anyone else had this happen and was able to fix it and if so how. Obviously I just got the phone so I'm not gonna take it apart until I can get access to the cameras and physically remove whatever is in there since I bought it through eBay and I can return or exchange it but based on the fact I asked the seller specifics about the condition and their answer that everything worked properly I expected it to and right after getting the phone I bought prepaid service for it that now I can't return. Sigh.
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I'm not entirely convinced it is physical given the way it moves position on screen when you move the camera. If it was physical wouldn't it stay in the same position? Then I thought must be a reflection but even that doesn't make sense as it appears to move independently ie still moves when you have stopped panning the camera, which seems more like an image processing or auto focus issue maybe? Though it could still bye a hair and the apparent movement is just caused eg focus. Strange.
Does it remain even with light source coming from all different angles eg left, right, top, bottom?
Does it remain in same place on stills when you do different focal lengths eg close ups?
As a workaround maybe moving it with "electrostatic charge" will be possible if it is debris, as I've seen it done in sealed units. Though only a small chance this will work if debris on glass cover & no chance if it's in the sealed lens unit assembly it might not move (see assembly here https://d3nevzfk7ii3be.cloudfront.net/igi/UKOASSYDwDAfbVro.large but that should have been made in a clean room so more likely debris is on window cover, I'd think). Discharge with ESD earthed wrist band or antistatic cloth ... OK most people don't have them so a damp/sweaty finger will have to do ? (which will mean it is at the same PD as you). Then rub glass lens cover with a synthetic cloth to create a charge on surface or charge a glass rod/plastic ruler and touch glass cover (edit: try alt polarity on cloth). Repeat discharge /charge cycle. Cross fingers first as this is a long shot & I'm not sure if there is a gap!!!