Database Users

HTC Hero (CDMA / SPRINT) flashed to Cricket Wireless

for those who may be interested...it is possible to have your hero flashed to work on the Cricket network. it may not be for everyone, but i couldn't resist the lure of $40/mo unlimited everything with no contract. (saves around $1,000+ over the life of the contract)
here's what i did:
-buy cdma hero on ebay
-go to a cricket store and ask them to activate the phone
-usually the rep will "know a guy" who can work with htc (try a few stores or call around)
-they may charge you $30 or so to flash it and its working
wireless data, visual voicemail, and mms dont' work...but they expect to get them working soon (phone is only a few weeks old at this point)... and where i'm at, i almost always have wifi and don't care about vm or mms.

Might see if any of these guys know about xda...perhaps they just need to be pointed here to share the wealth of what they're doing.

HTC Hero Phone Code Numbers ##
if you do transfer to cricket (or perhaps another cdma carrier), a good thing to know is:
##000000#
this will allow you to edit or view EPST (change/view your Mobile Directory Number MDN and MSID)
The MDN is your current phone number, your local cricket store can give you your MSID (which also depends on your phone number).

yourmanstan said:
for those who may be interested...it is possible to have your hero flashed to work on the Cricket network. it may not be for everyone, but i couldn't resist the lure of $40/mo unlimited everything with no contract. (saves around $1,000+ over the life of the contract)
here's what i did:
-buy cdma hero on ebay
-go to a cricket store and ask them to activate the phone
-usually the rep will "know a guy" who can work with htc (try a few stores or call around)
-they may charge you $30 or so to flash it and its working
wireless data, visual voicemail, and mms dont' work...but they expect to get them working soon (phone is only a few weeks old at this point)... and where i'm at, i almost always have wifi and don't care about vm or mms.
Click to expand...
Click to collapse
I dont believe you. How could you possibly "flash it" with out root access?

Negrito said:
I dont believe you. How could you possibly "flash it" with out root access? /QUOTE]
don't believe me then...i'm sure i just imagined myself doing all those things and making phone calls without a sprint account.
Click to expand...
Click to collapse

yourmanstan said:
don't believe me then...i'm sure i just imagined myself doing all those things and making phone calls without a sprint account. ?
Click to expand...
Click to collapse
Well if im just "being stupid" then you could simply prove me wrong. Put up, or Shut up!

cant wait
Negrito said:
Well if im just "beingstupid" then you could simply prove me wrong. Put up, or Shut up!
Click to expand...
Click to collapse
i think he means the regular flash as in flashing the prl not flashing a cricket rom... i cant wait for a rom that i can use on cricket... i have text n voice workin but net and mms is light years away since the phone just came out... cmon guys speed it up... ive been prayin to the cricket flashing gods to give us a saviour to answer our prayers...

Not so far away
I´m in Mexico, and I have a Hero woking here with data. So far it´s 1x, but I only worked on it for about 3 hours. After this long weekend (we have monday off here) I´ll get to work on it to make Ev work.
Don´t lose heart It´ll get there.

Negrito said:
I dont believe you. How could you possibly "flash it" with out root access?
Click to expand...
Click to collapse
The radio is separate from the OS and the traditional CDMA tools work on the Hero like any other phone. There are plenty of other forums talking about how to port CDMA phones to other providers; especially Indian forums because there are large CDMA networks there.
Edit: when he says "flash it," he probably just means to put a new PRL (preferred roaming list) and editing the details under ##DATA to match what another provider wants.

kRutOn said:
The radio is separate from the OS and the traditional CDMA tools work on the Hero like any other phone. There are plenty of other forums talking about how to port CDMA phones to other providers; especially Indian forums because there are large CDMA networks there.
Edit: when he says "flash it," he probably just means to put a new PRL (preferred roaming list) and editing the details under ##DATA to match what another provider wants.
Click to expand...
Click to collapse
Yeah, thats exactly what it says two posts above yours from a week ago.

jhgas said:
I´m in Mexico, and I have a Hero woking here with data. So far it´s 1x, but I only worked on it for about 3 hours. After this long weekend (we have monday off here) I´ll get to work on it to make Ev work.
Don´t lose heart It´ll get there.
Click to expand...
Click to collapse
any luck jhgas?

"Broadband Workaround Trick"
Hey guys!
I'm new to the Hero (CDMA Sprint flashed to Cricket) and Android. Totally new. I'm no stranger to Windows Mobile though, I've been a pretty intense user and contributor to development on the Axim x51v. Thought it was time to update though, and here I am.
Now, I've googled my butt off (which is going to make it tough to poop later, for sure), and I just can't find much detail or step by step info on how to get internet access working on this thing other than Wifi.
I have phone/text, and I also bought a Cricket Broadband plan to go along with it.
My phone is not rooted, not unlocked, unless this was part of what they did at the Cricket store to get my Hero flashed to Cricket.
I've read some mentions in google searches about a way to use my Broadband service through my phone... but I need some step by step info on how to do this. Can anyone help? What would be handy, as a somewhat savvy noob, would be prerequisites, instructions, and info I'll need to do this.
Thanks in advance if anyone can help, and I apologize in advance if I didn't google well enough before asking... although I definitely gave it a damn good shot before asking for help!

I've never tried it, so i don't know, but i have flashed a lot of WM phones to cricket with working mms and WAP. I would think you could get the internet to work by entering first changing your msl to 000000 and then just entering in all the correct settings in your EPST like you would a windows mobile phone?

cricket wap on hero
the phone has built in proxy support so u can download anycut from the market and input "wap.mycricket.com" and "8080" in the proxy settings. however most of the internet apps dont work, but the browser does. i believe the broadband hack or possibly the html plan will help in getting the internet apps to work but havent tried yet

htc hero wap no working
.i have a sprint htc hero that had cellular south on it now its flashed to cricket.the only thing working is calling.can you walk me through getting internet.i belive my wap setting are set up,but when i try and connect to mobile network it says "standbye for connecting to mobile network then connecting and keeps repeating"i have read that iv got to root the phone.iv been trying to root with no success.and hepl please .ty

htc hero cricket
please help dont want to try anything till im shure .lol

its actually possible. my friend works for cricket and got a sprint branded touch pro working. he just has voice and mms. but its a start i guess. i needs my data lol.

so why would you want a hero that only half the features work on?

i have an htc hero...i live in laredo tx..if anyone knows how i can flash this cell phone to cricket please let me know..they have told me that they dont have the software to do so..please HELP ME!!! *TeAr* and where did u guyz flash it so i can go overthere if i cant do to here....

yourmanstan said:
for those who may be interested...it is possible to have your hero flashed to work on the Cricket network. it may not be for everyone, but i couldn't resist the lure of $40/mo unlimited everything with no contract. (saves around $1,000+ over the life of the contract)
here's what i did:
-buy cdma hero on ebay
-go to a cricket store and ask them to activate the phone
-usually the rep will "know a guy" who can work with htc (try a few stores or call around)
-they may charge you $30 or so to flash it and its working
wireless data, visual voicemail, and mms dont' work...but they expect to get them working soon (phone is only a few weeks old at this point)... and where i'm at, i almost always have wifi and don't care about vm or mms.
Click to expand...
Click to collapse
hey please let me know where you flashed your htc hero....i will go to whereever to do so..LoL...im in laredo i think wer r not dat advanced n all this **** of flashing cell phones...

Need to activate MyTouch 3g on Rogers (I used the search button)

There is absolutely no way I can get a SIM card with data and I need to have my 300$ flashlight go past the Android activation screens.
What are my options? I'm growing desperate here!
(P.S: What the f*** Google?)

Anyone? I really need help

you should just be able to click skip.... been a while since i set up rogers firmware.... try the home key?

shael said:
you should just be able to click skip.... been a while since i set up rogers firmware.... try the home key?
Click to expand...
Click to collapse
It's a T-Mobile myTouch 3G, not a Rogers HTC Magic.
I tried the four courners press, searching for a skip button, EVERYTHING! Nothing can be done and the "data day pass" from Rogers is a bundle of bugs that needs to be activated via a WAP browser, but not from my Treo, apparently.
What a clusterf***.

Sorry man,but if the four corners does not work,u can try rooting via the sdk cause i camt geta data sim.

achillies400 said:
Sorry man,but if the four corners does not work,u can try rooting via the sdk cause i camt geta data sim.
Click to expand...
Click to collapse
Yeah. I've been looking at the documentation for hours, but it's so fragmented it's nearly impossible to get anything done in a night. Besides, I've got one of those "Perfect SPLs".
I will pay Rogers a visit tomorrow and from there I'll just borrow one of theirs. Hopefully I've got the right APN settings
For tonight, I've had enough of this ridiculous waste of time. I'm out.

MMS Working On AT&T Network?

Has anyone been able to get MMS working on the T-Mobile HD2 using AT&T's network?
I downloaded and installed the network wizard cab from here: http://forum.xda-developers.com/attachment.php?attachmentid=250891&d=1259353814
Still cannot get MMS to work. I also made sure the proxy was enabled. All settings appear to be correct, is this AT&T pouting because they didn't get this device?

so your tmoUS HD2 is unlocked?

Yes, it works...
I have a T9193 operating on ATT in the US. MMS works great (you can send photos, videos and others) without a hitch.
All I did was install a ROM from the many ones available here (I'm no expert; I used one of Artemis' ROMs). Works great.

DSmithZ28 said:
is this AT&T pouting because they didn't get this device?
Click to expand...
Click to collapse
I and many other AT&T users have been using this phone since its European release and have had MMS working without a hitch. For $10 a month data plan and edge speeds ~500 +, I don't really see AT&T making a fuss whether it has this phone or not.

Yeah, I got mine unlocked over the weekend at htc-unlocker.org... 30 bucks but it was worth it....
I cannot for the life of me figure out how to get my MMS working... Text is working, Data is working, but no MMS.... Any ideas??

hey guys i figured out how to get mms on tmous hd2.
1.http://forum.xda-developers.com/attachment.php?attachmentid=88058&d=1211735066 install this first
2.the install http://forum.xda-developers.com/attachment.php?attachmentid=269964&d=1263970936 then your mms will me enabled

Yes!
I had previously set up my Edge network and it took me awhile to find the MMS settings.
From the Home page go to...
Messages/All Messages/Menu/Settings/Options/Menu/MMS Server/New
Server Name: Cingular MMS
Gateway: 66.209.11.32 (This is wireless.cingular.com)
Port number: 80
Server address: http://mmsc.cingular.com
Connect via: MEdia Net
Sending size limitation: 300k
WAP Version: WAP 2.0
Then use menu and set it as default.
Go get your messages!!!

Hows the speed on edge? I am thinking about buying Tmobile HD2 and use it on AT&T.

Thank god I found this, hopefully
Well, I have been at this since 1pm on 3/30 and it is now 3am on 3/31. Just as I was about to call it a night I found this and thought it might be where I need to be at. I copied Paradigm_Shift's settings which is something i had been looking for all night, since the HD2 input is different from pretty much everything else on att forums, etc. So i have Paradigm's MMS settings. My next question for your Paradigm is what is your MediaNet set to?
Quick backround, i got my HD2 about 2 days before with the wal mart glitch, called tmobile for a free unlock (even though it wasnt out and i wasnt a customer ever, no idea how that worked). Got my unlock code the day the phone was released. And just today (yesterday now) realized i couldnt do MMS. I have unlimited texts with AT&T which include MMS so i know thats not the problem. I just know it has to be my MediaNet settings. So if yours is working, Paradigm, would you mind posting and I can compare? Ive honestly exhausted wwhat I thought was every possible way, so im hoping when I see yours or someone that has MMS working, i will find my error and be on my way with the best/sexiest smartphone eva! Thanks in advance to anyone who can help. Like i said, ive been at this for essentially a day and had to post. The closest thing i ever found was this which contained a cab file that created media net profile but apparently doesnt work (obviously):
..... okay nevermind, i guess n00bs cant post links so ill just say it was on a site called fuzemobility and the author was Doug Smith, his latest article.
Thanks again. Ill be checking this tomorrow after work........ which is in 4 hours. FML. This phone has already consumed me.
Oh yes, quick side note- theres no way for AT&T to tell what phone we have and force a data plan onto us (for those of us that dont) since this is technically a tmo phone, right? *Fingers crossed*

mutantblack said:
Hows the speed on edge? I am thinking about buying Tmobile HD2 and use it on AT&T.
Click to expand...
Click to collapse
I really have not noticed much of a difference.
But there is this....
AT&T users: +500kbps on EDGE
http://forum.xda-developers.com/showthread.php?t=627318&highlight=edge+speed
I will be testing it today.

Paradigm_Shift
Any response to my first post?
Thanks if you do.

Finch44 said:
Well, I have been at this since 1pm on 3/30 and it is now 3am on 3/31. Just as I was about to call it a night I found this and thought it might be where I need to be at. I copied Paradigm_Shift's settings which is something i had been looking for all night, since the HD2 input is different from pretty much everything else on att forums, etc. So i have Paradigm's MMS settings. My next question for your Paradigm is what is your MediaNet set to?
Quick backround, i got my HD2 about 2 days before with the wal mart glitch, called tmobile for a free unlock (even though it wasnt out and i wasnt a customer ever, no idea how that worked). Got my unlock code the day the phone was released. And just today (yesterday now) realized i couldnt do MMS. I have unlimited texts with AT&T which include MMS so i know thats not the problem. I just know it has to be my MediaNet settings. So if yours is working, Paradigm, would you mind posting and I can compare? Ive honestly exhausted wwhat I thought was every possible way, so im hoping when I see yours or someone that has MMS working, i will find my error and be on my way with the best/sexiest smartphone eva! Thanks in advance to anyone who can help. Like i said, ive been at this for essentially a day and had to post. The closest thing i ever found was this which contained a cab file that created media net profile but apparently doesnt work (obviously):
..... okay nevermind, i guess n00bs cant post links so ill just say it was on a site called fuzemobility and the author was Doug Smith, his latest article.
Thanks again. Ill be checking this tomorrow after work........ which is in 4 hours. FML. This phone has already consumed me.
Oh yes, quick side note- theres no way for AT&T to tell what phone we have and force a data plan onto us (for those of us that dont) since this is technically a tmo phone, right? *Fingers crossed*
Click to expand...
Click to collapse
Wow, really glad to have helped.
Here is what I used...
http://forum.xda-developers.com/showthread.php?t=362586
The path there is lightly different.
Home Page/Settings/Wireless Controls/Data connection/Advanced/Select Networks
And I only used the MEdia Net settings.
He also has an additional connection "AT&T ISP:"
which is used for tethering. (I currently do not know if we are going to need this b/c of the possible wifi router ability).
I found this additional support information from AT&T. It gives you a solid foundation.
MEdia Net: http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB84444
MMS: http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=62373

Plot Thickens
Thanks a lot for the response Paradigm. Honestly, this post started with "Looks like the search continues." But no less than 10 seconds ago, i got the HTC jingle that my message had downloaded!!!!! Oh my god! Honestly, the only thing i noticed that I changed were PORT numbers for proxy. Just because I know how stressful this was for me, I am going to post pictures of each page of the MediaNet setup when I get off work to hopefully help someone else.
Again, thanks Paradigm a thousand times. Its funny because I do remember getting that site from google earlier in the night, but I was so sure the medianet settings were already set correctly from a cab file i downloaded. So happy to see I now get my MMS
Of course, this amazing news is somewhat dampended by the following text I just received from AT&T -
"Did you know a data plan is required for your SMartphone?"
followed almost immediately by the text
"Your smartphone requires a data plan. We had added the appropriate plan for your smartphone. Call 611 for more info"
*Sigh* So I guess my hopes and dreams of staying on my wifi undetected are thwarted once again by AT&T. I just dont get it though, its not an AT&T phone so how did they figure it out? I even posted/asked multiple forums (albeit all but xda, of course ) if buying the HD2 and unlocking it to AT&T if AT&T would be able to figure it out and incur data charges/plans. If you google that phrase Im sure it is my question your reading, lol. And essentially every answer was no. I dont know, maybe ill have to resort to this cooked ROM stuff? Not sure if that will help or not. Im gonna call the 611 number and try and explain that I popped my SIM card in someone elses phone for a day to test it out. Hopefully it will atleast buy me some time to figure out a way around it.
I have MoDaCo's NoData .cab program installed so I know the only data being sent was for MediaNet (for MMS).
But again, Paradigm, thanks for atleast getting me to receive MMS. I now understand why XDA rules. If anyone has any advice/tips/etc on my now current dilemma, go ahead and post it and Ill give it a shot.
Look to seeing those pics posted sometime after i get off work around 5ish (arizona/west coast time).
Happy I decided to join the community.

Finch44 said:
Of course, this amazing news is somewhat dampended by the following text I just received from AT&T -
"Did you know a data plan is required for your SMartphone?"
followed almost immediately by the text
"Your smartphone requires a data plan. We had added the appropriate plan for your smartphone. Call 611 for more info"
*Sigh* So I guess my hopes and dreams of staying on my wifi undetected are thwarted once again by AT&T. I just dont get it though, its not an AT&T phone so how did they figure it out? I even posted/asked multiple forums (albeit all but xda, of course ) if buying the HD2 and unlocking it to AT&T if AT&T would be able to figure it out and incur data charges/plans. If you google that phrase Im sure it is my question your reading, lol. And essentially every answer was no. I dont know, maybe ill have to resort to this cooked ROM stuff? Not sure if that will help or not. Im gonna call the 611 number and try and explain that I popped my SIM card in someone elses phone for a day to test it out. Hopefully it will atleast buy me some time to figure out a way around it.
I have MoDaCo's NoData .cab program installed so I know the only data being sent was for MediaNet (for MMS).
Click to expand...
Click to collapse
Hmm, I wonder if AT&T and T-Mobile are sharing IMEI numbers for certain devices.

Exactly
Ya, thats the only thing I can think of. I know I messed with alot of internet settings in order to get MediaNet working but at worst I would think AT&T would think "Hey he's just accidentally hitting browse or something"
I just dont see how its possible. Im trying to log in online to see if my phone shows up as a smartphone or still my ancient SE W510i.

hey i posted it on post 6

Current Phone
So I just checked online and it says my current phone is:
RIM
7290
but still shows a picture of my W510i.
So obviously the HD2 wouldnt be in their system and this is possibly their default unit when it doesnt recognize/have the phone in their system

eastside770
IN response to: eastside770 hey i posted it on post 6
I downloaded both of the files and installed them in that order. Then I couldnt find anything to do with them on my phone? I went to file explorer and all i can click on is a voicemail icon and an MMS icon that does nothing. Does this require a ROM mod or anything? I apologize if its obvious. Like i said, this is my first smartphone But ya, I installed both of them on my storage card, good to go. Soft reset. Nothing new though: Where am I supposed to see these apps at or see the results/edit them?
Thanks,
Ryan
Also, is this in response to getting MediaNet set up or so AT&T doesnt know Im on a another phone (I dont know, maybe this messaging client hides stuff from AT&T somehow )

They sent you a lovely text about implementing a data plan on your phone because you're using MMS! MMS requires network data (not your wifi) so when someone sends you an MMS or you send them an MMS, it goes through the MMS proxy server that you set up...and VOILA...AT&T knows that you're transmitting data when you don't have a data plan.
So to recap in case you're still wondering why you're getting slap with a data plan:
SMS - no data plan required
MMS - data plan required
If you can't live with MMS, call them up and said it was a mistake and that now you're using an old phone (that's not a smartphone) and just ask them to put you on the regular medianet ($15) plan rather than the PDA/Smartphone ($30) plan that they're putting you on. You save $15 a month and get text as much MMS your heart desire.

I Understand
lude219 -
I understand that. Dont worry Ive asked this before. MMS is included with Unlimited SMS for my plan on AT&T, as is IM as long as it is one of the programs pre-installed on the phone, so it doesnt require a data plan. I have triple checked this. Trust me, ive been going on MMS with no charges on my W510i for the last 3 years, and just recently called about 2 weeks ago to confirm MMS doesnt charge in preparation for the move to HD2. Im going to call and ask. But thanks for the MediaNet tip, kind of like the Tzones hidden plan with Tmobile. Ill give it my best.
Thanks for trying tho lude219! All help is appreciated

[Q] Internet stopped working on Atrix...

Hey guys. I'm new here, browsed around the forum a bit and I definitely like the stuff goin on here!
I'm having a big problem with my Atrix.
Bought it on Bell, unlocked it to use on Rogers and it worked fantastically for the first week, then randomly the data stopped working on Monday.
My APN was working fine before, Rogers even gave me an alternate APN to try and that doesn't work either.
I've done all the basics like switching it on and off, taking the battery and the sim out. Rogers even said they reset my data connection for me but no luck.
Do any of you guys have any suggestions?
My settings are:
Name:rogers
APN:rogers-core-appl1.apn

K-SHOX said:
Hey guys. I'm new here, browsed around the forum a bit and I definitely like the stuff goin on here!
I'm having a big problem with my Atrix.
Bought it on Bell, unlocked it to use on Rogers and it worked fantastically for the first week, then randomly the data stopped working on Monday.
My APN was working fine before, Rogers even gave me an alternate APN to try and that doesn't work either.
I've done all the basics like switching it on and off, taking the battery and the sim out. Rogers even said they reset my data connection for me but no luck.
Do any of you guys have any suggestions?
My settings are:
Name:rogers
APN:rogers-core-appl1.apn
Click to expand...
Click to collapse
I guess you tried switching data on and off again, removing the APN and creating it new?
Not sure if you can just flash the 1.2.6 SBF for the US version (and then upgrade, root, whatever)? The hardware should be identical, but not sure if anybody has tried.

Thanks for the tip but yeah I've tried that too.
I've tried everything short of a factory reset for the phone. Any idea if that would do anything?
I haven't rooted yet, I wanna get this working again first since it was working perfectly before. I'm within my 30 days but I don't even think I can exchange my Atrix for another since I unlocked it

Rogers were blaming the handset and Motorola were blaming the network.
I was within my 30 days so I just exchanged it for another.
Hopefully I'll have better luck with this one.
This thread can be locked up.
Cheers

So, there is still no way to tether a non-rooted Sprint phone?

If you wonder if it sucks to have 5-6 years of no-hassle tethering then go to 1.5 years of no tether because the root community fragmented out your phone model/build, then you are right, it does suck, a lot.
Never EVER getting a phone with a locked bootloader again. Ever. Jesus why did I get this phone. Sprint wants 10-20$ dollars to use my existing data on another screen? ooo that frosts me.
Please tell me that, no Blakestr, you are wrong. Here is the easy solution. Don't worry if an OTA snuck through your phone, this will still work.
PDA net has not worked at all, it doens't generate an SSID, even though I downloaded the apk from their website. Don't have option to use USB tether (this is for one of those chinese android units (atoto) so I can have internet from my phone when I drive.

Blakestr said:
If you wonder if it sucks to have 5-6 years of no-hassle tethering then go to 1.5 years of no tether because the root community fragmented out your phone model/build, then you are right, it does suck, a lot.
Never EVER getting a phone with a locked bootloader again. Ever. Jesus why did I get this phone. Sprint wants 10-20$ dollars to use my existing data on another screen? ooo that frosts me.
Please tell me that, no Blakestr, you are wrong. Here is the easy solution. Don't worry if an OTA snuck through your phone, this will still work.
PDA net has not worked at all, it doens't generate an SSID, even though I downloaded the apk from their website. Don't have option to use USB tether (this is for one of those chinese android units (atoto) so I can have internet from my phone when I drive.
Click to expand...
Click to collapse
I'm pretty sure there is a hotspot hack that works on the current rom.
I'm still on the original rom,
I blocked updates to prevent my hotspot hack being 'fixed' via OTA ROM.
But, I keep seeing threads about hotspot hack after ota updates.
I'm on my phone posting this,
So linking kinda difficult.
Search this GS7+ sprint forum
And the GS7 sprint forum.
This Thead for NON-ROOT methods for root tricks.
This hotspot hack should still work.
https://forum.xda-developers.com/sprint-s7-edge/how-to/nougat-root-guide-tips-tricks-root-t3573195
Another thread, maybe better/same...
https://forum.xda-developers.com/sprint-s7-edge/how-to/hotspot-bypass-nougat-ok-t3563446/page22

KaptainRandom said:
I'm pretty sure there is a hotspot hack that works on the current rom.
Another thread, maybe better/same...
https://forum.xda-developers.com/sprint-s7-edge/how-to/hotspot-bypass-nougat-ok-t3563446/page22
Click to expand...
Click to collapse
This one still works on my S7 Edge with the June 22 update. I believe if your Sprint phone is UICC unlocked by Sprint, you can also edit The APN setting, at least I could after I had them unlock it.

i can confirm the same. My APN section is completely accessible. Is it maybe because I had already modified the radio entries as in the post above? My hotspot is open and my phone is completely unlocked. Strange