[Q] Freezing, time/date changes and other odd problems - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hi All,
I bought an HD2 on eBay, new, boxed and unused. Locked to T-Mobile, it took me a while to get it unlocked so I could use my O2 account. Apart from the ghastly keyboard, I absolutely love my phone.
Recently, however, it has started to exhibit odd behaviour. It alters the date and time at random, it will freeze when attempting to access the web either via my home router or using my unlimited data connection access through O2 and, spookily, it will dial numbers just for the sheer hell of it, which freaks the c--p out of me.
I am attempting to find the latest ROM file 3.14.206.1 to install which I'm hoping may cure some of the oddities but does anyone elses HD2 have similar problems? I would be very interested to hear if they have and what they did to overcome the issues.
Cheers
depth3d

Related

Your SIM card does not allow a connection to this network

I'm curious to know if anyone with a non t-mobile g1 experienced the same.
My phone was working fine this morning until it stop being able to register on the network with the above error. The only thing I did with it this morning was to put on a screen protector. I doubt it's related
A reboot in recovery mode and a wipe fixed the network registration issue so I guess some data were corrupted.
Hi.
I have the same problem now. Have tried to hardreset but still No service..
Can you help me??
avastdh said:
Hi.
I have the same problem now. Have tried to hardreset but still No service..
Can you help me??
Click to expand...
Click to collapse
Just get a new sim card
I have the same problem now - but it is extremely frustrating and I have tried, since I first wrote what is below to downgrade - but cupcake will not let me.
I have an unlocked - but also unrooted G1. I use it in Europe and in the US. While in Europe I got the message to upgrade and without thinking I did. Then while in Europe I could no longer use the phone as a phone. The update went fine and I had ‘cupcake’ but any SIM I put in (T-mobile, BASE etc) there was no signal and when I went to do it manually I got the message “your SIM does not allow a connection to this network”
So I did a hard reset, but then I could not get pas the start screen since I had no data connection (but I did seem to have phone connection again.
In a layover in Atlanta I tried again - I was able to log in and set up and all was great and good. I should note that I have an old data plan and use an alternative APN to access data. This worked fine in Atlanata where there is 3g connection.
Back home no win Florida… no phone service - same as in Brussels. same message. Worth noting - there is no T-mobile 3G service where I live.
After thinking about this for a while I am wondering if somehow I did not get the correct or full radio update…
if this is true - do you have any idea how to remedy the situation or how I would know if this is the problem?
I appreciate any help.
I have the same problem, any news about this?
I had this issue randomly about a week ago. Reboots didn't work, and I really didn't want to go through a wipe/re-flash. I called T-Mobile, they had me reboot [after I told them I had already done it] --- they ended up deleting me from the network and reboot my phone again, which apparently re-registered me on their network.
This is on T-Mobile US (SW Ohio to be specific)
Does anyone has any news about that? I was told that this might be a radio issue, so I tried to downgrade my celphone to version 62.33.20.0H_1.22.12.29, (using fw 1.0 too), it worked for some time then suddenly it gave me the same error that my sim card it's does not allow to this network, so I forced, again, to my network and the same message appear, I tried this sim in another celphone and worked, I tried another sim on my G1 and it didn't worked, this celphone was working when I lived in the US, but here in Brazil it's not working just like there.. my guess is that the Radio in other countries has any bug, does anyone here was able to fix that? any further advice?
thanks.
weird, i have this issue tonight on one of my unlocked g1's that would normally be working on ATT.
I'll update this post if/when I find a cure.
ohgood said:
weird, i have this issue tonight on one of my unlocked g1's that would normally be working on ATT.
I'll update this post if/when I find a cure.
Click to expand...
Click to collapse
I've been having the same issue of and on for a couple of months now with a G1 on Dutch T-mobile with dutch T-mobile SIM card, which is odd. Running CM mods so maybe the fact that i'm runnig non stock fw causes this?
I get this problem from time to time. Almost never around town where coverage is good, but when I'm on the road in a lot of places where coverage from any provider is poor this happens, especially if it keeps having to switch back and forth between roaming and not roaming. I even get this on T-Mobile and they are my provider. Usually a reboot fixes it, but not always. I've never had it last more than an hour though.
Try reflashing the radio on your phone. Sometimes this helps solve odd connection issues.
beav_35 said:
Try reflashing the radio on your phone. Sometimes this helps solve odd connection issues.
Click to expand...
Click to collapse
according to my tries, this isn't related at all. i'd like to check in on this thread and see a known fix instead of maybes.
Had the same problem
I had this problem about a month ago, apparently simcards can go bad after a while; I had the same simcard for 5 years and it became unreadable. I went to a t-mobile dealer, bought a new simcard for $20, and I was finally able to get my connection back. It's a bit of an expensive route, but at least I didn't have to replace the entire phone.
xxvtcxx said:
I had this problem about a month ago, apparently simcards can go bad after a while; I had the same simcard for 5 years and it became unreadable. I went to a t-mobile dealer, bought a new simcard for $20, and I was finally able to get my connection back. It's a bit of an expensive route, but at least I didn't have to replace the entire phone.
Click to expand...
Click to collapse
my att sim is 4+ years old, but works fine in all but one phone in question, with the above error. also, I have a brand new tmo sim that throws the same error, only on that one phone- which leads me to believe its not a sim CARD problem at all.
all my phones are unlocked, in case of weird problems with any gsm carrier.
Looking at your sig, is this one of the phones with gnav? Because some of the earlier techniques of installing gnav have resulted in a "no service" signal. If it is one of the phones with gnav, try pushing the old build.prop files back into the phone.
xxvtcxx said:
Looking at your sig, is this one of the phones with gnav? Because some of the earlier techniques of installing gnav have resulted in a "no service" signal. If it is one of the phones with gnav, try pushing the old build.prop files back into the phone.
Click to expand...
Click to collapse
gave it a shot, used the normal build.trout... and same results. surely someone at tmobile is familiar with this problem ?
Same issue.
I am running cyanogenMod-4.2.12.2 with radio v. 2.22.19.26I on a t-mobile mytouch. I will lose service and the phone will not automatically reconnect to the network. When I manually select my network (wind mobile) it sometimes connects fine and sometimes I get a "your sim card does not allow a
connection to this network" error and must reset. I found this thread code.google.com/p/android/issues/detail?id=2845 where dozens of people running all different hardware (G1-hero) and all different software (stock cupcake, cyanogen, etc) all experiencing same problem. It seems this problem is happening regardless of the network (T-mobile, vodafone, orange & wind mobile). The problem seems to be happening through all different variables. Changing sims does not seem to fix it. Anyone have any ideas, this is very frustrating.
I've seen this issue as well, with the new Canadian provider Wind Mobile.
The issue seems to coincide with new towers being added onto the network. There are minor service disruptions that result in the network being temporarily screwed up. Going into and out of airplane mode seems to fix it every time.
Also note: These minor service disruptions do NOT ONLY affect my phone, but others (different brands) as well.
They've gotten better at adding towers without blowing up the whole network. It started out happening a few times every day. In the last week it happened only once.
Funny observation: When this happens, the DATA SERVICE recovers automatically, even though the signal gauge remains in X-no service mode. This part is probably android and/or dream related.
It is related with network
I've started to have the same issue tonight. I've rebooted several times and changed the SIM card with another from another operator but nothing helped.
Then i remembered that since I bring this phone from Belgium to Turkey, the regulations in Turkey requires the phone to be registered with its IMEI number to the telecomunications supreme board.
Altough i had initiated the registration process months ago, i thought that there may have been a problem with the registration, so i checked the boards web page.
It turned out that my IMEI is not registered and this most probably is the reason for the not allowed connection.
Tomorrow i will try to reach the board officials and i hope it solves the issue.
do you know what happened? i having the same issue right now and cant seem to find a way to solve it..

Wifi Problem

http://www.google.com/support/forum/p/Google+Mobile/thread?tid=07bbaac95aef0a15&hl=en
The above link give an explanation of wifi problems that at least some people are having... three have mentioned identical or similar problems in the Google Help forum. The issue is that wifi worked initially, but now it isn't working on my phone. In my case I'm unable to get any results when I do a scan of available networks, and I've tried to manually assign an IP and connect that way without any success either. In other cases listed in the above link, people are able to still see networks after performing a scan but never connect to those networks. All this is after being able to connect at least once before.
Anyone have a similar issue with wifi? Also, does anyone have any idea on what to do about this issue?
i am having the same problem with my wifi. any chance rooting had to do with this problem?
I have a different kind of wifi problem. It seems to work fine everywhere except work, where we use Cisco wifi access points.
It is only is a problem with Android devices, mytouch 3g, g1, and now the nexus one.
My Touch Pro 2 connects fine.
Looks like the android devices get connected, and even get an IP, but can't browse the web or ping any network devices.
Really strange.
jackzero87 said:
i am having the same problem with my wifi. any chance rooting had to do with this problem?
Click to expand...
Click to collapse
This is my suspicion. I think in the rooting (or the custom rom?) thread someone said rooting screwed the wi-fi, and he had to do it again and then it's fixed
I haven't rooted my phone yet, and I still have this problem. I have installed a ton of apps though... although I don't know how that could be the problem. Is there an easy way to wipe the phone and revert back to how it was when I received it? This is the step I'm willing try before rooting or modifying it in some other potentially warranty-voiding way... I may be needing to return this if I can't get wifi working.
There is a 'Factory reset' in the settings
After trying everything I can think of aside from warranty-breaking things, I called the HTC support and we went through very basic things together then he agreed that they will need to take a look at the phone. They will ship me a packing slip and I'll return it in the same box it came in. The repair station is an hour's flight away (in Houston) so I hope to have my phone back very soon, but I wasn't given an estimate so I can't be when that will happen.
http://www.google.com/support/forum...ad?fid=07bbaac95aef0a1500047cc593fcc5c0&hl=en
The above link is to a thread on the Google Help forums where I've been keeping track of this issue. Basically the wifi issue is a know issue according to an HTC representative I just talked with, and they will be sending a OTA firmware update out to all NexusOne phones within the next several days that should resolve any issues we are having with this functionality. This saves me from needing to send in my phone for repairs, and if it comes to that they said they will just swap the phones without me being out of a phone at all.

[Q] Anyone else having this problem with tethering

I downloaded the wi-fi router and try to use it and it says no connection found. I have tried everything I can think of. I then tried to just go through my usb, it shows it's trying to connect at the bottom of my comp screen but it never fully connects and the icon for it just disappears. I searched but couldn't find any other info or anyone else that has had this happen. Can anyone help me get it working?
What exactly are you trying to do ? Are you sure you setup your data plan correctly inside which ever wifi router app your using ?? Some more info would be nice.
I am using wi-fi router from xda. I had used it a while back but I have went through several HD2's lately and when I installed the cab I went in and made sure it was connecting to my t-mobile connection like before. Maybe I'm forgetting something but I don't think so, I even tried to rename the connection but it still won't connect fully. I have my pc right because I haven't changed anything on it. I also can't connect with usb for some reason. I just don't have any idea. Like I said earlier I've had terrible problems with the HD2 recently. I have gone through 5 now and t-mobile has told me I can either trade for a clique xt or I'm on my own they won't do anything else. This is another refurbed model and I'm having probs with it already. So I wasn't sure if anyone else had problems and maybe this was something that maybe an update would fix or something like that. I don't feel comfortable with flashing, I can't risk bricking this one, it at least makes calls for me.
Wow, seems that you have terrible luck with phones. What version of the program are you using? Make sure it's the latest one.
yes I have had bad problems with this phone and they expect me to either take the clique, which is nowhere near the HD2 in power or size (they charged me $200 for it), or I have to deal with it myself. After the second phone going bad I asked about paying the extra for insurance and I was told by T-mobile "With as much problems as you are having I would recommend it. With the insurance we will be able to exchange your phone if you have problems even after the manufacturers warranty ends". That's an outright lie, after 5 problems you have to exchange for a lesser phone I guess or make due. I called HTC they said it was still under warranty but I have to pay to send it and have it sent back and I will be without a phone for 4-6 weeks and this is my only phone. When I asked T-mobile about the ROM and Radio they said it was the newest version. ROM 2.13.531.1 (90963) WWE, Radio 2.10.50.26, OS 5.2.21892 (21892.5.0.89). I'm livid over this whole thing.

[Q] No connection for calls/SMS but data works?

My SIM unlocked Defy has been sitting unused on the shelf for several months - I did plan to sell it after upgrading to an Atrix, but never quite found the time to sort it out.
I've now decided to pass the Defy on to my girlfriend as a Christmas present (yeah, I'm a tightwad ), but have not been able to get it to work correctly.
The problem is this. The Defy will not connect to the network to send or receive calls or SMS messages. However, the phone can connect to data services via 3G (even though, on my Giffgaff SIM, it gives some sort of error message saying connection will not be possible, before accessing the internet without problems!).
I've tried:
Multiple Basebands - including the various ones I used previously without any problems.
Multiple ROMs - CM7, MIUI, WajkIUI installed via CWM and a couple of Froyo SBFs installed using RSD. All these ROMs show the same characteristics - no calls or SMS but Data connections work.
Multiple SIMs on different networks. The Defy was originally a T-Mobile device but I unlocked this using a code from one of the Unlock sites and used it with an Orange SIM then my Giffgaff SIM with no problems. Now, the very same Giffgaff SIM shows the call/SMS problem. My girlfriend's T-Mobile SIM appears to be recognised normally and the network seems to be working but all calls and SMS messages fail instantly.
Multiple Wipes/Resets using both CWM and the stock recovery. None has resolved the problem.
A quick Google found the following link:
http://thewichitacomputerguy.com/blog/how-i-fixed-your-sim-card-does-not-allow-connection-network-g1
Unfortunately, I've tried everything recommended on that page without success.
Anybody have experience of this problems on their Defy and, if so, can anybody tell me how I can fix it?
I promised my girlfriend a phone so, if I can't get this Defy working properly, it's going to cost me a few quid so I would appreciate any assistance!
I've since discovered that my problematic Defy appears to have been blacklisted, almost certainly by accident by those wonderfully incompetent folks at Orange. Here's more information on a problem which has occurred with quite a few people here in the UK following the merger of the Orange/t-mobile networks in mid-December:
http://forums.moneysavingexpert.com/showthread.php?t=3677593
I bought the phone on eBay from a seller and used it for around six months without any problems so I think it incredibly unlikely that the blacklisting is valid - I mean, who would report a phone as stolen around 8 months after it was taken?!?
Just waiting to hear back from the eBay seller to see if he can provide me with his original proof of purchase for the phone so I can get the blacklisting lifted. I don't rate my chances all that highly.
Hi all. sorry to revive a few month old thread, but at least I'm not creating a whole new one!
I have a Motorola Defy. Generally I'm pretty geeky, but I decided to root it at install ICS 4.0.4... it all went well... eventually. However I have no conectivity to my network. It will not send or receive texts calls or data to the network. Wifi does work still.
Honestly I'm done screwing around with it. I just want to restore it back to original factory settings and admit defeat. Where can I find the original firmware that will work In canada on the Telus network? This is my only phone, I have no other cell and no landline so I'm kinda in a pickle and would appreciate anything you could do to help me get up and running again.
If there is any more info you need just ask, I'll try to get it for you.
Try it with this baseband switcher. Maybe it will help you.
Thanks! I actually just saw your post, but I figured that out all by myself! It did work though! I appreciate the reply!
ok new problem... everytime I shut off my phone it reverts back to the wrong baseband. any idea on how to keep it on the new one? every time i reboot I have to swithc baseband then do a restart. it them switches and works perfect. If i shut the phone off it reverts and I have to go over it all over again.
Try to convert defy baseband switcher to a system app with Titanium backup.
Vicsa said:
Try to convert defy baseband switcher to a system app with Titanium backup.
Click to expand...
Click to collapse
Thanks Vicsa! Used Apps2ROM (ROOT) instead because I'm cheap, but had the same effect. You sir are awesome!
And now that my phone is working again perfect I'll be leaving the F***ing thing alone now unless i'm absolutely 100% sure what I'm doing. Generally I have no issue doing things like this to computers, but it would seem that phones are a whole new breed... Anyways THANK-YOU!!!!
You're welcome mate. Glad I could help you

Phone randomly no longer recognizes SIM (or WIFI), second time on same phone

I'm on T-Mobile network and had an issue two weeks ago where the phone randomly disconnected from the mobile network and stopped recognizing the SIM. T-Mobile store changed the SIM but it made no change so they offered to replace it but after a hard reset it magically worked.
Today I got the same issue and now the phone doesn't connect to the network (or WIFI for that matter). Before I do another hard reset I thought I'd post here to see if anyone else has had the same issue and if there is a suggested fix. I'm pretty stumped on this one.
I'm not rooted but the phone is unlocked through T-Mobile and I received the OnePlus unlock code but haven't done anything with it. Currently on the 10.0.27 build.
whiteblazer01 said:
I'm on T-Mobile network and had an issue two weeks ago where the phone randomly disconnected from the mobile network and stopped recognizing the SIM. T-Mobile store changed the SIM but it made no change so they offered to replace it but after a hard reset it magically worked.
Today I got the same issue and now the phone doesn't connect to the network (or WIFI for that matter). Before I do another hard reset I thought I'd post here to see if anyone else has had the same issue and if there is a suggested fix. I'm pretty stumped on this one.
I'm not rooted but the phone is unlocked through T-Mobile and I received the OnePlus unlock code but haven't done anything with it. Currently on the 10.0.27 build.
Click to expand...
Click to collapse
Were you on 10.025 build when it first started? If it's happening with multiple phones on multiple software versions,it makes me wonder if you need to file a ticket with T-Mobile on your line. If the Wi-Fi issue is happening only on the newer firmware, it could be the Wi-Fi was a coincidence and that there is something wrong with your network settings on T-Mobile'a side.
10.0.27 could have a Wi-Fi bug, as I'm hearing a few reports to this happening to a few people. But the mobile data side suggests something happening outside of your phone.
I know it's kind of a long shot, but it's what would make sense overall if this is happening on your replacement phone as well.
I don't recall if I was on 10.025 when it first happened, though I want to say I wasn't as I don't believe I have done any updates since it happened. I don't know why the WIFI is also happening, but bluetooth still works just fine (I didn't mention that in the beginning). When I try to select the "SIM & Network" menu in Settings it seems to freeze. If I file a ticket with T-Mobile I believe they would simply want to replace my phone entirely (that's what they were working on the last time I brought this issue to their attention). Just a point of clarification, I'm still using the original phone and having the issue a second time, when a full hard reset (with erasing personal data) seemed to resolve the problem, at least temporarily.
It sucks because I could just reset the phone again and probably fix it but it's a pain to continually restore all the settings, apps, and settings within each app. I could also replace the phone but then I will be getting a locked phone and will have to go through the unlock process again (which I could do, it wasn't all that bad).

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