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Yesterday I updated my T-Mobile Wing from the stock WM6 to WM6.1 and OpenTouch 4.0. I am running Windows Vista so I have to use the Windows Mobile Device Center. My problem is the first time I tried to sync I had no issues (contacts and email/appts). Now when I try, it doesn't even connect to my device. Anyone have any suggestions on why I'm having this issue?
BLUETOOTH?
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
k20y2kswap said:
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
Click to expand...
Click to collapse
No it doesn't have bluetooth built in or anything. Like I said, I was able to get it sync'd last night via USB and now its not even connecting.
I just went and bought a bluetooth usb adapter for my lappy. i'll see if i can get it to connect/sync that way.
I can sometimes (rarely connect) but can't sync
Any other options on why I can't sync? I'm running the wing with WM6.1 and Touch Point 4.0. My OS is Vista Home Premium so I have to use Windows Mobile Device Center.
thanks.
Yes I have one option.
When you first log in to your windows profile as your desktop is loading your computer should make a small melody sound right after this connect your phone to the computer, give it a few moments you should see the small Windows mobile device center screen start up. I know it sounds weird but I had the same issues and after months of endless research I accidentally discovered this.
The bad thing is you have to restart your computer and connect on desktop loading everytime you want it to recognize your device through Windows Mobile Device Center.
Please let me knows if it works for you.
I haven't really figured out an entirely foolproof method (haven't tried BigREDD's suggestion yet), but I usually just keep plugging it in and unplugging it until it's recognized. Restart the computer with the phone already plugged in via USB. Soft-reset the phone while it's already plugged in via USB. Make sure repllog.exe is in your startup. I've never had any luck starting ActiveSync from Programs and then hitting "Sync", but maybe you will.
Help! Cant Sync No Blue Tooth Only Boot Screen
UUUUGGG! Good grief. today has been a charlie brown day. will you please help me?
must have skipped a step flashing?
the phones connected to the computer via usb and it wont sync? , no blue tooth, to make it worst its stuck on the boot screen. i think i have the correct RUU? Anyone have ideas?
I recently had to replace my notebook, new one came with Vista, also coincided with purchase of Touch Pro 2.
my current kaiser (WM 6.0) works fine, connect usb, vista fires up mobile device center.
connect pro 2 (WM6.1) via usb , nothing, device center does not start up.
run active sync on the pro 2, Sync button is grayed out. I have set 'sync all pc's....' to usb in the connections screen.
have checked other threads but so far come up blank.
can anyone point me in the right direction to possible fixing this, I need to reload some software not to mention I would like to and would like to check out some of the roms on this sight.
chrisnz1947 said:
I recently had to replace my notebook, new one came with Vista, also coincided with purchase of Touch Pro 2.
my current kaiser (WM 6.0) works fine, connect usb, vista fires up mobile device center.
connect pro 2 (WM6.1) via usb , nothing, device center does not start up.
run active sync on the pro 2, Sync button is grayed out. I have set 'sync all pc's....' to usb in the connections screen.
have checked other threads but so far come up blank.
can anyone point me in the right direction to possible fixing this, I need to reload some software not to mention I would like to and would like to check out some of the roms on this sight.
Click to expand...
Click to collapse
Have you tried starting mobile device center manually? Also had some troubles now and then, reboot of my pc and softreset of my phone usually fixed my problems. Else most responses will probably include the usual: remove all partnerships and/or reinstall mobile device center.
Btw, does your device show up in your hardware list or under my computer when connect it to your USB port?
mobile devioce center (Vista) and htc pro 2
have tried pc reboots and htc reset, no go.
If i connect my kaiser it appears as a device under my computer and device center picks it up.
connect the pro 2, does not appear as a device under my computer and if device center running does not attempt a connect, if device center not running vista does not start it
also no partnerships currently set up.
did have a kaiser one , deleted this when the pro 2 did not connect
chrisnz1947 said:
have tried pc reboots and htc reset, no go.
If i connect my kaiser it appears as a device under my computer and device center picks it up.
connect the pro 2, does not appear as a device under my computer and if device center running does not attempt a connect, if device center not running vista does not start it
Click to expand...
Click to collapse
Well as far as I know Windows should at least show your device under My Computer, even without a partnership or without even having Mobile Device Center installed.
So my best guess is there is some conflict which prevents your TP2 from even connecting to your notebook. Have you tried connecting it to a desktop PC? Or are you trying to connect it through an USB hub or something? If so it is possible the hub isnt delivering enough power.
I had the same issue and ending up hard resetting my phone before I figure what I did wrong. Go to settings on TF3D then all settings. Go to connections, and under usb to pc, select active sync. If it says disk drive it will not work in active sync. Also if the enable faster data sync is checked...uncheck it. Sometimes this causes an issue.
Go to settings and choose USB->PC Settings. Here you can disable "fast synch". Now it should work, if not, activate "fast synch" ^^
YOu might want to re-instal active sync ( device center ), I had a simulair problem, and it was solved
gz reb3lzrr
rodium and vista sync
firstly thanks for the many replies.
still no go
reinstall device center
rebooted pc, reset phone.
tried with a xp laptop with active sync, still no go.
neither pc recognises the rodium phone.
when I attach my kaiser each pc 'chimes' , ie recognises the attachment and activesync or device center start up and connect
rodium nothing.
tried each of the usb ports and couple of cables, all work for kaiser non work for rodium.
Hi. I have had the same problems. Disable fast sync like my man neonoxDE said. That will help you. Altough it helped me. With Win7 you can sync with that option enabled.
(QUOTE: Go to settings and choose USB->PC Settings. Here you can disable "fast synch". Now it should work, if not, activate "fast synch" ^^)
thanks tried that as well, still no joy.
Its has if the phone is not telling the op system that its there. Ie the interupt to the op system that happens when a usb device is attached is not happening, or being ignored.
i had the same problem. i had to uncheck the box advanced network funtions. that wen you go in to settings and usb to phone.
that was the problem with my phone sync.
sorry for bad english.
Ugh
Just went through this all tonight. Also coming from a Kaiser (AT&T Tilt).
To get it functional, I had to:
1.) Add Remove Programs
2.) Remove Windows Mobile Device Center
3.) Remove Windows Mobile Device Center Driver Update (if you installed it).
4.) Disconnect USB from phone.
5.) Reboot
6.) Reinstall Windows Mobile Device Center 6.1 from CD (Sprint here).
7.) Install Windows Mobile Device Center Drvupdate. (WMDC dir on Sprint CD, called drvsomething or other, depending on if you're 64 bit or x86 on your PC).
8.) Then had to "Clear Storage" on the phone and let it clear itself (a simple reset did not let this work)
9.) Once soft reset was completed, I could connect the phone, it then found it, and worked correctly.
Yeesh.
Unchecking the box everyone is saying didn't have an effect for me, though I tried it many times before going all nuclear.
Thanks for this.
Tried this on my vista laptop still no go.
If I connect my kaiser 'installs device driver software' pop up displays and when this is finished windows mobile device center starts up.
Initial connection of pro2, nothing
After having the pro 2 connected for at least 45 mins I did get an an install device driver message, the device was unknown and device center did not start up.
so it appears that the pro2 was recognised has an unkown device
additional info
loaded down a usb moniter onto my laptop.
When I plug in the Kaiser usb monitor shows connection of the device on the specific port.
Unplug this and plug in the PRO2 onto the same port nothing shows as being connected.
rapidlycomming to the conclusion problem with the data pin outs on the USB, does anyone know of a diag program that could test this out or an easy way to check this.
save me the initial cost of checking by a repairer (which in the UK can be steep)
Although my TP2 will sync with USB, most of the time I sync via a bluetooth connection.
Have you tried doing it that way?
Maybe this will work.
One unconventional way to fix this, is to go to your phones activesync. select menu, then change it to bluetooth sync. After that, soft reset phone and connect via usb.
Windows Update
Try conducting a Windows update manually when your phone is connected via USB cable.
Cheers
andrew-in-woking
Hi there,
I've had my HD2 for 2 weeks now and its been working perfectly. I decided to hard reset my phone and start again from scratch. However, now when I connect it to my PC it doesn't connect or recognise it at all, it charges though. I also tried it on my laptop, thinking it might be my PC but its just the same. This is really frustrating and any help would be greatly appreciated.
Goto "Start/Menu/All Settings/Connections/USB to PC" and ensure ActiveSync button is green.
If you are running Vista or Win7 you have to install Windows Mobile Device Center. http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If not the normal Active Sync will not see the phone.
Hey guys. I know this a old thread. I notice ever since I used the program here to change the radio on my htc hd2 that my computer no longer detects my phone with snyc cable even if I have Windows Mobile Center 6.1 installed an such. The programs pop up though when I look on device manager there no unknown devices or anything. In fact I don't even hear a sound of any sort that a usb device was plug into my pc same thing on my laptop. I even put back original tmobile rom on my htc hd2 no resolve. When I fflash it with Leoimg.tbh or how ever you spell it I put it in my sd card. Any ideas on how to get the old phone to work on windows 10 again? or is something mess up in the coding on official rom or on how I flash it back to stock?. I wish I had a old pc with windows vista to see if it just windows 10 or what. Just seems so odd
no reaction from phone nor pc
Hi, guys i have similar problem, but it has nothing to do with Active Sync. The device won't notice that it is connected to the pc (it won't ask (this option is ticket) if it should act as card reader, modem or Active Sync) so as pc won't show new device. Strangely, while the device is connected into an outlet charger via cable including data wires and "don't charge if connected to a pc" option is ticket in hd2, it acts as it is connected to a pc and won't charge. When it is connected to a charger with unseparable cable (which i suppose hasn't have data wires) it starts carkit menu. For me it seems like something is shorted but i'd like to hear some other suggestions before i try to disassemble it and look inside.
I've ran a backup in recovery mode and am trying to get the backup onto my laptop, in order to restore it to another phone.
The problem I'm having is that the phone is set to connect as a camera when connected via the USB cable, so iPhoto opens when I connect the phone. I actually need a file system browser to open, however the screen on the phone is cracked and it's no longer possible to navigate menu items using the screen, and so I can't change how the phone connects when plugged in via USB.
suggestions?
Cheers
J
Jacoaks said:
I've ran a backup in recovery mode and am trying to get the backup onto my laptop, in order to restore it to another phone.
The problem I'm having is that the phone is set to connect as a camera when connected via the USB cable, so iPhoto opens when I connect the phone. I actually need a file system browser to open, however the screen on the phone is cracked and it's no longer possible to navigate menu items using the screen, and so I can't change how the phone connects when plugged in via USB.
suggestions?
Cheers
J
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Click to collapse
This isn't going to help much (sorry )
but when I was trying to open the file explorer on my PC it wouldn't do it unless Debugging was turned off. And when it was turned on only the camera photo sharing option would work. So for me to get on my phones storage via PC, I had to turn debugging off. Idk if you have it on, but if that is the problem... hate to say it, but you're kinda ****ed. Hope someone will give u a useful answer :/
at least this comment will be a bump
I could be completely wrong though...
Hi,
My brothers phone screen is basically unusable.
When I connect the phone to the PC it recognises it in Windows but the phone contains no folders. At first I assumed it was because his screen was locked so I connected a OTG and keyboard and using commands managed to get his phone "unlocked" to the home screen.
However this didnt fix the issue.
Reading around it seems I may need USB Debugging enabled (if he hasn't already) but due to not being able to use the screen how would I do that?
Do I need a MICRO USB to HDMI & USB adapter to use a mouse and TV output?
Or is there a way I can fix this through windows using ADB?
At this point we are willing to try anything as all we are looking for is some family photos off of it then binning the phone and I don't want to put £100-200 into the screen replacement just to attempt this data recovery.
All help is greatly appreciated,
Cheers
ADB is the door to any Android device. As long as ADB has not been activated on the device - and the related RSA keys got created - you have no chance to pull out data from device, IMO.
Ok,
Well see the fact when I connect it to windows it shows the phone but not the folders inside, and I can only assume there will be a popup on the screen mentioning to ALLOW/DECLINE transfer etc..
If I use the OTG adapter I can plug my keyboard in and use the sequence SPACE, SPACE, BKSPACE, BKSPACE, then my PIN and ENTER and it unlocks to the home screen.
But because I would need the phone connected by both PC and KEYBOARD at the same time is it possible to get a splitter on the OTG adapter and this would hopefully let me press RIGHT and ENTER to accept the message?
If not then can the phone be connected via HDMI to see if any message is infact popping up??
Rowan88 said:
Hi,
My brothers phone screen is basically unusable.
When I connect the phone to the PC it recognises it in Windows but the phone contains no folders. At first I assumed it was because his screen was locked so I connected a OTG and keyboard and using commands managed to get his phone "unlocked" to the home screen.
However this didnt fix the issue.
Reading around it seems I may need USB Debugging enabled (if he hasn't already) but due to not being able to use the screen how would I do that?
Do I need a MICRO USB to HDMI & USB adapter to use a mouse and TV output?
Or is there a way I can fix this through windows using ADB?
At this point we are willing to try anything as all we are looking for is some family photos off of it then binning the phone and I don't want to put £100-200 into the screen replacement just to attempt this data recovery.
All help is greatly appreciated,
Cheers
Click to expand...
Click to collapse
OK, new to this. To get usb debugging on, click system. About phone, Software information, build number. Click that several times. (AT least 10). You will see a message that you are in developer mode. Go back to home screen. Click settings icon. Scroll to bottom you should now see { } Developers optiions. Click that. Find the section for ADB, enable ADB. Once ADB is up and running you should be able to pull the files. The screen for an android is the desktop, mouse, and keyboard. (PC analogy). You need something to see your icons, something to click, and a keyboard. If OTG acts as a mouse, and you can see the basic display, and have an external keyboard. I think you can do this. I am not sure what OTG is .
wdtr2002 said:
OK, new to this. To get usb debugging on, click system. About phone, Software information, build number. Click that several times. (AT least 10). You will see a message that you are in developer mode. Go back to home screen. Click settings icon. Scroll to bottom you should now see { } Developers optiions. Click that. Find the section for ADB, enable ADB. Once ADB is up and running you should be able to pull the files. The screen for an android is the desktop, mouse, and keyboard. (PC analogy). You need something to see your icons, something to click, and a keyboard. If OTG acts as a mouse, and you can see the basic display, and have an external keyboard. I think you can do this. I am not sure what OTG is .
Click to expand...
Click to collapse
1. I cant follow that process as the screen is completely destroyed (no display/no touch), thats why I have been blindly using a keyboard to try and find the setting
2. OTG is ON THE GO , its a small adapter that lets you connect USB devices to your phone.
Sorry about that. I think you are stuck. without some visual clues I think you can not put the phone in developer mode. Did you try just a plugin (via usb) into windows and seeing if there is a pictures folder?
It find the phone in Windows, but wont display the folders.
The OTG splitter I purchased to be able to connect it to the PC and KEYBOARD at same time didnt work as it doesnt supply power (should have checked reviews).
Any other solutions? Or is this a new screen for £200 just to get data?
I purchased another OTG splitter that has a OTG/CHARGE switch so this should let me connect it to the PC and KEYBOARD.
Can anyone give me shortcut keys or step by step on how many times I need to press certain buttons to get down to the USB DEBUGGING section please?