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Hi all,
Wished that, for a first post in this forum, I would post something useful. But no, what I'm posting is probably the first user having a screen gone bad.
In the beginning, it happened when the battery went below around 50% and the brightness started going higher and higher to the point where the screen was completely white washed. Recently, the screen went to some kind of green colour taking over the whole screen (see pic attached).
The other phone functions work fine: sound, buttons, happtic feedback. Only the screen decided to die on me.
After multiple FW restores using different versions and only getting worse, I finally decided to call it a day and I will send it to Samsung Belgium for repair.
Hope that I just caught a bad one and that the Super AMOLED technology can survive time.
that is a weird problem, from the first description it sounded like if it got wet and it got damaged by the moisture trapped inside.
but it could simply be a defective screen.
when the screen is off, does it goes back to full BLACK?
or does it stays in that LCD like green/greyish colour?
Phone never went near water or humidity.
Yes, it goes to full black when off and the more it's off, the longer the screen hangs to its original "colours". Well, it used to but now it's worse.
Hi There,
I have problem with the i9000 screen too. Yesterday the screen brigtness suddenly gone up and the main problem is a lot of obvious color banding where things should gradient out smoothly. It looks like it is not having enough color depth, just like lowering your graphic card setting in Windows to 8 bit color or something.
Searching for stock ROM to flash back before I take it for replacement. Don't have much luck with the ROM so far.
Good luck with yours by the way.
Cheers,
It seems that you have the same symptoms that I have.
The only problem I'm having now is that the phone went back to normal after not using it for the last few days. Let's see how Samsung deals with this...
I've had a similar problem and sent it back for repair, as it became permanent after 2 weeks from the time I first noticed it.
Please look at my post here: http://forum.xda-developers.com/showpost.php?p=7652167&postcount=8
and see if it is similar to your issue.
It's now in samsung's lab or something, so in the coming days they should tell me what's the matter with it and how it should be fixed.
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
So I finally received my phone back from the repair shop and after glancing over the repair report, I came to the conclusion that I had lost the first fight with warranty claims: they did a firmware upgrade !! They upgraded my "old" firmware to a mind-blowing future one: JM2 !!!
After two days, the phone decided to act up again showing the same symptoms as before. In order not to loose the second fight, I decided to go there myself instead of sending it through mail. Being a 45 minutes car hike, I decided first to make sure that the phone was indeed showing the problems initially reported. After some minutes playing with it in front of the desk clerk, he finally admitted that it had to be a hardware problem.
So now the waiting game begins...In the meanwhile, I'm using a Nokia E71 which, while competent enough for my basic needs, it is NOT a Galaxy S. Crap !
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
glad to hear everything checked out correctly, I presume everything fell under your warranty?, i got the same outlines around the circle but they are very very faint as I can only see them when i hold the device in direct sunlight at a certain angle so I suppose you're not the only one.
When you say LCD screen are you merely making a mistake or did they actually replace your AMOLED screen with an LCD?
If they actually did that, it doesn't seem like a very good deal...
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Sent from my GT-I9000M using XDA App
Just took the Dutch description on the repair report. To my knowledge, Galaxy S phones only come with AMOLED screens.
dragonii said:
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
Click to expand...
Click to collapse
They sent me a new one instead...
it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..
Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??
weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?
masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.
The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.
Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com
I'm curious whether they'll return it with a relocked bootloader and stock ROM
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
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Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.
cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.
jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol
i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry
every where i have read that almost every one who is owner of htc hd2 have facing the touch screen problem so here i started the thread that to know that is there any one who has the htc hd2 without the touch screen problem??????
lets us know please if u have the htc hd2 without the touch screen problem
NOMIOMI said:
every where i have read that almost every one who is owner of htc hd2 have facing the touch screen problem so here i started the thread that to know that is there any one who has the htc hd2 without the touch screen problem??????
lets us know please if u have the htc hd2 without the touch screen problem
Click to expand...
Click to collapse
I bought my Leo December 31st, 2009.
I dont have touch screen problem until now
so r u the only one ???
No problem here, since Jan '10, was a little too sensitive on 1.42 rom, but no problem since.
When you are reading about how everyone has the problem, don't forget only people with the problem post, no one starts a new thread about how few issues they have.
Works Fine... Bought Late 2010.. Second Version (Yellow Reset)
i have mine since late 2009 (Leo eu) and used it extremely, flashed several wm roms, several android builds and once wp7. I NEVER had a touch screen issue, neither a hard button issues.
the only thing is that I just ordered a mugen battery, mine become to be a bit short.
I am sure 95% of us here are happy with the quality of this product.
but we always here in forums people that have problems, not those who dont need anything.
After 15 days my HTC HD2 repaired, just do not know what is left of the old phone when I look at what is replaced. Like it was smashed by a truck!
Quote:
Report service:
Reported an error on the device
Broken: The problem with the screen
Description of failure: The screen does not respond to touch.
Visible damage: scratched.
Related data
[74H01549-00M] - Chassis Pre-Assy, Black, Stainless Steel, MLRB81 1
[83H00233-01] - Sub-Assy to 82H Lamination, LCM + Touch Window, AU LCM, HTC, HTClogo, w / o camera hole, Wintek TW, HTC LAM, Leo 1
Note
Defect was corrected by replacing the touch panel, casing, keyboard Fleta (54H20178-00M) and new SW's.
Had mine since November 2009 and had 0 hardware problems with it. Bear in mind that:
There is a thread exactly the same of this that has been and gone. It even had a poll on it
People don't start threads to say their phone is working correctly, so most threads are about problems. It does not mean that everyone is having problems.
Got mine back from lending it to a cousin, still working fine from when I bought it in April.
My HD2 works fine even though it was a second hand one with a smashed glass...
Had mine since last year, no problems.
hakuchi18v said:
Works Fine... Bought Late 2010.. Second Version (Yellow Reset)
Click to expand...
Click to collapse
so is there many kinds of different rest button like this bro said that he has yellow reset button?
hakuchi18v said:
Works Fine... Bought Late 2010.. Second Version (Yellow Reset)
Click to expand...
Click to collapse
I too have the revision version with yellow reset (earlier version has red)
Went out of my way to make sure it was revision version.
So far excellent, screen & buttons are perfect to date. Most people I know who ended up with screen issue had early version but most had also dropped there HD2 on more than one occasion.
Problem with these compact & cutting edge devices is they like a gentle life, drop them a few times (maybe just once!) & handle them roughly will limit lifespan greatly.
Heat in these devices can get quite hight too, I charge mine screen side down so heat can dissipate through heat-sink battery door rather than soak into motherboard & screen. I do the same when using it as a wifi GPRS internet modem for my notebook & also make sure it is in a cool spot (have done this since had a kaiser & used it for 5>6hr wifi modem sessions), Data/WiFi connection & charging simultaneously in the 34°C heat of BKK tests a devices cooling near its limits.
i have one with the yellow reset button and last night the touch screen stop working suddenly after installing google I/O android app.. man, i just cant express my feeling when i tried to unlock it and nothing happened
I really fail to see why we need a thread where people are expected to post;
"My device is working just fine...."
I really dont think this touchscreen problem is that widespread considering the amount of people who own HD2's compared to a handful of posts about it on XDA.
Im even less convinced that the colour of one tiny plastic component bears any relation to whether or not your touch screen is going to fail.
anyway.........
/rant
yellow reset has revised motherboard & different screen supplier.
HD2 model had a high level of returns, not to the point of a recall but enough for some networks to have a serious moan to HTC.
I have 7 workers on HD2's, 2 have had service repairs due to unresponsive screen so the problem is real.
Mister B said:
yellow reset has revised motherboard & different screen supplier.
HD2 model had a high level of returns, not to the point of a recall but enough for some networks to have a serious moan to HTC.
I have 7 workers on HD2's, 2 have had service repairs due to unresponsive screen so the problem is real.
Click to expand...
Click to collapse
Ok, that would make a certain amount of sense, thanks for bringing that up as I'd never noticed that being mentioned on the forums before.
That said, I still dont see the need for a "still working" thread. There are numerous threads for those with the screen issue to post in.
Thanks again for the info though
Edit;
While Im here, I might as well add;
Had mine since launch, T8585, has been no issues whatsoever.
NOMIOMI said:
every where i have read that almost every one who is owner of htc hd2 have facing the touch screen problem
Click to expand...
Click to collapse
So where did you "read" that arse vomit??
conantroutman said:
Ok, that would make a certain amount of sense, thanks for bringing that up as I'd never noticed that being mentioned on the forums before.
That said, I still dont see the need for a "still working" thread. There are numerous threads for those with the screen issue to post in.
Thanks again for the info though
Edit;
While Im here, I might as well add;
Had mine since launch, T8585, has been no issues whatsoever.
Click to expand...
Click to collapse
Kind of agree but to see how many users have had a 2 year trouble free life span is interesting.
Think the revision details can be seen in wiki or HD2 tips thread.
huevo0000 said:
i have one with the yellow reset button and last night the touch screen stop working suddenly after installing google I/O android app.. man, i just cant express my feeling when i tried to unlock it and nothing happened
Click to expand...
Click to collapse
I have the yellow button version also and my touch screen stopped working on Sunday. Odd.
Hello,
a few times I had a problem with the screen of my nexus and the so after 1 time display off and on it was always gone after.
This time I didn't turn off the display and it took longer until it was gone. I had this when he Nexus was in stock condition, rooted and unrooted. Does anybody have an idea what it is?
Device data: hw rev. 11 - 212K, purchased in Germany
Problem: see video + Foto
Cheers
P.S.: It is my first post so if i did anything wrong please excuse!
Foto: click here (sorry for the quality, it was early in the morning ^^)
Video:
If it was happening right when you got the device, then you couldn't have dine anything wrong. It kind if looks like A LOT of water got under the screen. Ad you said, your only options seems to be to RMA it.
Sent from my Nexus 4 using xda premium
This phenomenon appeared a week or two after the device was in use. No water, no crashes, no dust, or sth. else. I already mailed google for replacement.
Looks like water under the screen, there may be a way you can sort it. Suck on the headphone jack (genuinely), this worked on an old iPod touch of my girlfriends when she got droplets under the screen. Might be a bit too much in your case though.
I doubt that the source of the problem is water. As I said, the phone is in a perfect condition(no water contact) depending on being used by myself. Even the guy from the google support couldn't say anything about it Anyway thank you for your reply.
Just diagnosed a strange issue. After installing the touch screen protector I've noticed strange behavior of my phone. It seemed very unresponsive and I decided to ingage the glove mod. But the issue was still there . Tried to take off the screen protector, still the same s**. Then started the diagnosis and here it is??? How is that possible that screen protector do something like that?
Sent from my D5803 using XDA Free mobile app
My phone intermittently has the same issue, but horizontally in the middle of the screen.
Sometimes it works great and sometimes the touch just kind of lives its own life in that non-responsive area and makes touches all by itself.
I've made a video showing some of it when dragging lines like yours in an app called YAAMT. I could link to it later if there's any demand.
Right now my phone is in the repair shop for said issue. Not sure what they'll say, though, since it's an intermittent thing and they need to see it before they can confirm it...even though I've got the video. And sometimes the phone works great for days before the problem comes again.
To be clear, the screen protector did not cause this. Mine was like this out of the box.
I'll try to change my for new one. Now I tried to give you thx and had to touch it 3 times to make it work.
Sent from my D5803 using XDA Free mobile app
Just in case anyone, like I did, searches for YAAMT and doesn't find it, it's actually YAMTT (Yet Another Multi Touch Test)
Sent from my Sony Xperia Z3 Compact D5803
j0ff said:
Just in case anyone, like I did, searches for YAAMT and doesn't find it, it's actually YAMTT (Yet Another Multi Touch Test)
Sent from my Sony Xperia Z3 Compact D5803
Click to expand...
Click to collapse
Even worse .
Sent from my D5803 using XDA Free mobile app
Just to inform that they gave me the new one, yeiii .
Sent from my D5803 using XDA Free mobile app
Same issue here but at one side i dont know what triggered it but it surely reduced when i removed the screen protector
I was thinking that it started maybe with the update so on the new one I'm still on the older build.
Could it be the cause?
Sent from my D5803 using XDA Free mobile app
Ok guys so here is sort of a good new for all of u having the screen issue i just posted a screen shot of my phone screen earlier today showing the defect... Just moments earlier i droped my phone accidentally by a foot height or so and guess what my phone screen is now totally ok and functional and responsive. I have attached a screen shot of it now u can see...... So may be its just due to some lose connection internally which gets fixed by a drop or so (fingers crossed).... So its up to u people what u want to do( may be try a small drop) but i cant gurantee anything for u guys its up to u people i say again really i worked for me and i am happy for my phone now.......... Hope its also helps u people......... Thanks and share your experience if anything gets better for anyone...............
spacemanr said:
I was thinking that it started maybe with the update so on the new one I'm still on the older build.
Could it be the cause?
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
Not so for me. I had it on the old build as well.
The repair shop exchanged the display and digitizer as well as the back glass on warranty. They also gave me complimentary screen protectors for both the front and the back since I had to wait two weeks for the repairs. It came back factory reset with the latest software update.
I've installed the protectors, and my phone is a totally different beast now. Incredibly responsive with all touches now. No more missed swipes, no more trouble typing and no more of the screen living it's own life.
In other words, in my book, this is clearly a hardware issue.
Fruktsallad said:
Not so for me. I had it on the old build as well.
The repair shop exchanged the display and digitizer as well as the back glass on warranty. They also gave me complimentary screen protectors for both the front and the back since I had to wait two weeks for the repairs. It came back factory reset with the latest software update.
I've installed the protectors, and my phone is a totally different beast now. Incredibly responsive with all touches now. No more missed swipes, no more trouble typing and no more of the screen living it's own life.
In other words, in my book, this is clearly a hardware issue.
Click to expand...
Click to collapse
Well i˙m waiting for the tempered glass from the ebay and still on the older build . Don˙t know should i upgrade or not, don˙t like to change something that is so damn good . This phone is really as i expected that it will be, lightening fast and responsive, so happy with it don˙t see anything that i don˙t like .