About a month ago, my Sprint signal at my house was absolutely horrible. I was getting at most, 80KB/s download and 50 Kb/s upload. I always had 1 bar and connection often dropped on me. However, now I am getting nearly 2 MB/s DL and 1 MB/s upload speeds ON 3G, at my house. I thought Sprint had upgraded their towers near my house, so I was excited. However, I realized that when I go down the street, it's back at 1-2 bars, 2G speeds. I heard of an Airave (Did I say it right?) that acts as a mini tower for Sprint. Could one of my neighbors possibly bought one recently and my phones are sharing it with him/her?
http://support.sprint.com/support/device/Sprint/AIRAVE_by_Sprint-dvc1230001prd/?ECID=vanity:airave
I'm just curious...lol
Mine automatically uses the one at my sister's house when I visit, so I think your theory is right. I get great 3g speeds on the airave too.
How does this thing work? Maybe I can use one at my grandmas house.
I'm pretty sure the Airave does not do EVDO...
Sent from my SPH-D700 using XDA App
To find out if your within airave coverage, dial *99
If your in an airaved coverage, it will tell you. If your not, it will say this code is invalid.
Sent from my SPH-D700 using XDA App
bjhill2112 said:
I'm pretty sure the Airave does not do EVDO...
Click to expand...
Click to collapse
The new ones do. Mine gives evdo and goes about 15 houses up the block.
Sent from my SPH-D700 using XDA App
austin420 said:
The new ones do. Mine gives evdo and goes about 15 houses up the block.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Cool, going to have to tell my dad to get a new one!
Sent from my SPH-D700 using XDA App
Could be a airave, I got one and love it. Try placing a call and listen for 3 beeps before the call goes out, if you hear that you're on an airave.
Sent from my SPH-D700 using Tapatalk
You can visit any corporate store to get one. The new ones are sweet. Its 4.99 a month to use you plan minutes and 19.99 for unlimited calling while connected. You must also have high speed internet and a router
Sent from my SPH-D700 using XDA App
I dialed *99 and it said invalid code, I'm assuming Sprint just tweaked their network ONLY for my house. LOL!
Regardless, I'll look into one of these anyways.
Related
Hey all,
With nothing else running, no matter what area I am in and regardless of the browser I use, I max out at 300kbps. Average is about 150kbps! I am using the mobile test from DSL reports. I am in the metro Detroit area.
When I use the same test on my iphone, I always get at least 1,800 kpbs!!
What gives? I know a 3g fix was released months ago, but that was before I got my epic.
Any suggest?
Thanks in advance,
Matt!
Sent from my SPH-D700 using XDA App
I know right? Is it the phone or sprint? In speedtest I get 126 kbps down.
Sent from my SPH-D700 using XDA App
Sprint's 3g sucks. A few days ago I took my Epic in to the ATT, T-Mobile, and Verizon stores around. I did side by side tests with the Ookla speed test app on phones with similar hardware to the Epic. Every other network's 3g performed better than Sprint's when I tested them with multiple speed tests.
No matter where I am I rarely get above 500Kbps over 3g.
This was all in San Antonio so YMMV.
depends on location and signal strength
3g sucks in Louisiana too...hell a lot of areas around here are still 1X! On a normal day around town you are lucky to see anything about 80 kilobit. The phone is really useless for apps unless you have a wifi connection. I use force roam a lot to roam on vzw evdo anytime I need to stream or download something.
It's both Sprint and the Epic. Sprint has pretty bad 3G speeds compared to other providers but the Epic makes it a lot worse. It has real sh*tty radios all around. My friend has an Evo and it gets double the speed (both up and down) in the same spot as me.
Its theepics radio.
The ping is horrible too.
I tested sidebyside with my sisters iphone 4, and her ping was 19ms. The epics? 200. Tried on wimax, the difference?about 20ms lower.
Did the test on my friends hero, his ping was 30ms and was pulling 2mbdown 1 up
Epic was 300 down on 3g and on wimax was 3mb down.
Sent from my SPH-D700 using XDA App
digiblur said:
3g sucks in Louisiana too...hell a lot of areas around here are still 1X! On a normal day around town you are lucky to see anything about 80 kilobit. The phone is really useless for apps unless you have a wifi connection. I use force roam a lot to roam on vzw evdo anytime I need to stream or download something.
Click to expand...
Click to collapse
It's strange, in the NOLA area my friend and I do speed tests in different areas in the city (pinging the same server). I get maybe 80kBs down and ~50kBs up (Pings ranging from 133 to 200+ milliseconds). My friend ends up getting ~200kBs down and ~700kBs up.
Of course those numbers vary, but my phone hit 200kBs 1 out of 75 pings. All others were less than 100kBs up/down.
I bring my phone into Sprint for service and the techie decides to compare speeds by bringing up the same website (MSN.com). It felt like it was a waste of time as both phones pulled the site up near the same time. I just don't understand this instability with pings and speeds in our area.
FYI: Be careful with data roaming. We are capped at 300MB a month for data roaming. Anything over is $0.25/MB.
KillerQ said:
Hey all,
With nothing else running, no matter what area I am in and regardless of the browser I use, I max out at 300kbps. Average is about 150kbps! I am using the mobile test from DSL reports. I am in the metro Detroit area.
When I use the same test on my iphone, I always get at least 1,800 kpbs!!
What gives? I know a 3g fix was released months ago, but that was before I got my epic.
Any suggest?
Thanks in advance,
Matt!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Are you sure that you're actually on 3G service? Those speeds sound like 1xRTT. Your phone WILL NOT tell you that you're not in a 3G area. Only way to find this is in the phone's service menu. So, I repeat, your phone may read "3G", but you are infact probably using 1xRTT, not 3G (Ev-DO). 125kbit/s is average for 1xRTT.
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
Sent from my SPH-D700 using XDA App
KillerQ said:
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Settinggs> About Phone
Sent from my SPH-D700 using XDA App
Also, does anyone know what dbm and asu is? I have 4 bars and its 86dbm and 0asu and idk what that means lol
Sent from my SPH-D700 using XDA App
Oh....I thought you meant the ## menus. I did look there but saw nothing referring to 3g or 1x.
Sent from my SPH-D700 using XDA App
A_Flying_Fox said:
Settinggs> About Phone
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
So where exactly do you see this on your phone within that menu? I've been looking between the "About Phone" menu and the "About Phone >> Status" menu, still don't see anything stating which network connection I'm using.
sorry, in the hero it would tell you in the status section whether you were on 1xrtt, 1x, EvDO Rev. 0 or EvDO Rev. A
The epic doesn't seem to have that :/ it just states If you're connected to the mobile networ
Sent from my SPH-D700 using XDA App
Try *#INFO*1111# (*#4636*1111#) and choose Phone Information, under Network Type
Yay that worked! Yup I'm in evdo rev a and getting horrible speeds
Sent from my SPH-D700 using XDA App
KillerQ said:
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Koadic said:
Try *#INFO*1111# (*#4636*1111#) and choose Phone Information, under Network Type
Click to expand...
Click to collapse
What Koadic said. They disabled the standard *#*#INFO#*#* that used to work on previous phones. You now need to append the *1111 and remove a couple of the *s and #s.
Be happy.
I get 30-50kbs down, but only when it works. Most of the time the connection times out.
A_Flying_Fox said:
Yay that worked! Yup I'm in evdo rev a and getting horrible speeds
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Same here.
Anyone know how to increase network reception within the phone? My messaging is always shotty and it drives me nuts! Messages wont send on first attempt. I have to retry them and the person gets them twice. I always reboot or jump into airplane mode but its annoying as ****. Apparently the service on amy home isn't too good since it happens to my sisters intercept and her boyfriends evo but not like it hits me. Help!!! O usuallu undermind it thinking its sprint but im starting to suspect the radio now.. my old nokia candy bar pos had better reception 10 fold compared to these devices nowadays.
Sent from my SPH-D700 using XDA App
Btw gingerbread kb sucks compared to eclair kb lol sorry for all the typos above.
Sent from my SPH-D700 using XDA App
There is a thread on here for how to make 4g reception better. If I recall it had tips for 3g too. Your nokia was a gsm phone most likely. Way different from your sprint cdma phone in penitration of buildings
Sent from my SPH-D700 using XDA App
Call up Sprint and complain about coverage and tell them you are going to cancel. They will send you a free Airave that you hook up to your router. Basically a small cell tower that covers the inside of your house and some outside. I've had one for over 2 years and it wouldn't go without it.
I will tell you one thing about the Airave that you have to get used to. There is a small (but noticable) delay when you are using it. You say hello, and it takes a second to a second and a half for the other party to hear you. Sometimes I say "hello?" twice just as they answer me once.
If you're rooted you can purchase roam control from the market. That'll put your phone on constant roaming and hopefully give you better reception
Sent from my SPH-D700 using XDA App
Djinn23 said:
There is a thread on here for how to make 4g reception better. If I recall it had tips for 3g too. Your nokia was a gsm phone most likely. Way different from your sprint cdma phone in penitration of buildings
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I can't find that thread... any help?
Network Vision
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Network vision can't be implemented any faster! I getting better radio signal but still hit 1x with eg22
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Fatonuseni said:
Network vision can't be implemented any faster! I getting better radio signal but still hit 1x with eg22
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Click to expand...
Click to collapse
Sent from my SPH-D700 using XDA Premium App
KillerFu said:
I can't find that thread... any help?
Click to expand...
Click to collapse
Few threads down in the dev section.
You need to have your MSL number to edit wimax settings.
http://forum.xda-developers.com/showthread.php?t=833332
[Tutorial] Reconnect to 4G much faster!!!
- Ron
Its definitely thhe radio. On my hero I got 3g speeds of 3-5mb/s and always hadservice. Now I get 2 bars where I had 5. And sometimes I'll have allvmy bars until I make a call or send a text, then suddenly I'll have no service and everything fails, but when I hang up or back out the message app I get all my service back -_- sprints really annoying me. Everyone gets servicein my house but me.
My friend has an iphone andhe gets 3g full bars att
My friend with a MT3G (yes the original non 3.5mm having one) gets HSPA with full bars! As well as my friend with his HD2 and another with a droid x. I'm always told how great the service is in my house until they see MY signal
Sent from my SPH-D700 using XDA Premium App
Not even gonna discuss speed and bytes per second. I'm lucky if I stay connected rooted or not rooted. How can sprint be.proud about their 4G network if its not stable. Anyone have a steady 4G connection. I'm in NYC.
Sent from my PC36100 using Tapatalk
jasonb1108 said:
Not even gonna discuss speed and bytes per second. I'm lucky if I stay connected rooted or not rooted. How can sprint be.proud about their 4G network if its not stable. Anyone have a steady 4G connection. I'm in NYC.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Steady 4g right here in the bay area ca.
sent from my ummmm....I dunno
Dallas TX. when i get to my apt near down town i am able to connect to 4G and leave it on all night..
I did this with my EPIC and now my 3D. No disconnects.
xchompondizx said:
Steady 4g right here in the bay area ca.
sent from my ummmm....I dunno
Click to expand...
Click to collapse
Also in the Bay Area, CA. Pretty stable. Constantly 9-10 mbps. Not trying to rub it in the author of this threads face, just saying it might be your area buddy. Hopefully that changes soon.
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VENOMENON_24 said:
Also in the Bay Area, CA. Pretty stable. Constantly 9-10 mbps. Not trying to rub it in the author of this threads face, just saying it might be your area buddy. Hopefully that changes soon.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
That could be it.
sent from my ummmm....I dunno
I live in the San Fernando valley CA and my 4g is greatcoat here inside and out
I have steady 4G, in suburbs of LA.
I have a tower outside my office, and if I'm outside, 4 bars. Once I go inside, the building....poof it is gone. Which is normal for the very high frequency WiMax is on, it just does not penetrate walls very well. Connection speed during the day is horrible, but goes up when normal people are still sleeping 4am, it might hit 5 mbps.
I'm in STL
KJ
jasonb1108 said:
Not even gonna discuss speed and bytes per second. I'm lucky if I stay connected rooted or not rooted. How can sprint be.proud about their 4G network if its not stable. Anyone have a steady 4G connection. I'm in NYC.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Depends on where you are. On my 3D i get a connection on the edge of my bed lmao. Whenever I travel to central west palm my 4G is kicking ass.
I Haz 3D!
I have decent coverage when traveling around Nashville TN but when I'm inside a building, or my house, I'm lucky to stay connected and have more than 1 or 2 "curved bars". penetration sucks with Wimax.
jasonb1108 said:
Not even gonna discuss speed and bytes per second. I'm lucky if I stay connected rooted or not rooted. How can sprint be.proud about their 4G network if its not stable. Anyone have a steady 4G connection. I'm in NYC.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
I have a steady 4g and I live in NYC as well, specifically Williamsburg. I get about 4 bars outside, one to two bars while inside.
When I lived at my parents house in the Bronx, I got full signal from inside their apartment and it was great.
Where do you live that you get bad coverage? I always considered NYC to have great coverage, but so never tried it in Queens. It may be worst there.
Sent from my PC36100 using XDA App
I'm in St. Louis, and I find it to be pretty thin. As others have mentioned, the frequency means that it just doesn't work well indoors. And it destroys my already terrible battery life. However, if I can get a signal, and if I'm near a charger, the speed is very nice.
Overall I'd say my WiMax experience is a C-.
HERE IS A FACT. this is A FACT! Sprints 4G network is a joke. They have no real workable 4G network. Having a tower here and there doesn't work! Sprint HAS NO PLANS IN ANY FORM OR WAY TO INCREASE THEIR WIMAX 4G NETWORK! They are coming out with LTE phones for a reason. because they are stupid and don't know how to run a company. Other companies LTE networks were LARGER than Sprints ON THEIR FIRST DAY TURNED ON!
My biggest annoyance with 4g is that sometimes it won't load a webpage. With 2-3 bars of 4g even. The progress bar will get about halfway, then stall out. It downloads files quick, but for some reason just has issues with webpages.
jasonb1108 said:
Not even gonna discuss speed and bytes per second. I'm lucky if I stay connected rooted or not rooted. How can sprint be.proud about their 4G network if its not stable. Anyone have a steady 4G connection. I'm in NYC.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
I had the same problem when i first got my Evo and I was pissed, when I called Sprint, we went through all kinds od procedural BS, but after a month of calls to Sprint and HTC, we came to the conclusion that it was a hardware issue and could not be repaired, so they gave me a new phone. Then I was getting 5 Mb per second. I advise you to let Sprint know and do not give up, they will replace your phone with whatever you want, make sure to let them know how pissed you are, it helps
Running Awesome 4Gs out in ol' West Texas.. Amarillo to be exact including Lubbock as well as Dallas, Austin, San Antonio, and good ol' Houston! Yipee kai Ay "mother truckers" haha just saying
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No 4g in va. Got six bars on 3g...
I'm on vacation and in Vegas right now i get 4g just about everywhere. Indoor,outdoor dont matter this place is blanketed in 4g.
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PhxkinMassacre said:
I'm on vacation and in Vegas right now i get 4g just about everywhere. Indoor,outdoor dont matter this place is blanketed in 4g.
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Click to expand...
Click to collapse
Indeed it is. I love living here! 4G everywhere.
Sent from my PG86100 using XDA App
Stable In seattle wa nothing in seatac wa
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Don't get me wrong, sprints unlimited data is awesome, but when I have to struggle loading simple 4 minute videos online, I get annoyed. Even with full bars the service is garbage. Sprint obviously doesn't "owe" me anything, but some tower upgrades would sure benefit their business.
Sent from my SPH-D700 using XDA App
Sprints philosophy goes like this, "Use your wifi for faster speeds and don't expect **** from our network" They call themselves the now network, but its more like the now or later network.
How much money are they yanking a year? Atleast 1500 out of my pocket alone every year. Greedy Aholes.
Sent from my SPH-D700 using XDA App
Are you on 3G or 4G?
You can see their 3G plans in your are here: https://network.sprint.com/
I feel your pain... Im ready pissed that i pay an extra $30 a month for 4g which we dont have here. And 3g speed are like .7 dl and .5 up..im in heaven when ever i can get conneted to wifi..lol .. Im through with sprint if they dont hurry up with lte in VA..
Sent from my Transformer TF101 using xda premium
txtmikhail said:
I feel your pain... Im ready pissed that i pay an extra $30 a month for 4g which we dont have here. And 3g speed are like .7 dl and .5 up..im in heaven when ever i can get conneted to wifi..lol .. Im through with sprint if they dont hurry up with lte in VA..
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
10$/mo is NOT for 4g. I don't know why people still say this.
Sent from my SPH-D700 using Tapatalk
txtmikhail said:
I feel your pain... Im ready pissed that i pay an extra $30 a month for 4g which we dont have here. And 3g speed are like .7 dl and .5 up..im in heaven when ever i can get conneted to wifi..lol .. Im through with sprint if they dont hurry up with lte in VA..
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
I agree I'm in Northern Va and it's annoying how in areas like chantilly I almost get 2Mbps but asst home I range from .5 to 1Mbps. I just want a stay 1Mbps wherever I go nothing more and nothing less and I'll be satisfied! Thank God I'm in the DMV area because LTE will definitely come here. And yesterday by Potomac Mills it was so bad that my texts weren't going out! It said they didn't go through but people would receive them late! And it said my signal was -65 dBm!
Sent from my SPH-D710 using XDA App
txtmikhail said:
I feel your pain... Im ready pissed that i pay an extra $30 a month for 4g which we dont have here. And 3g speed are like .7 dl and .5 up..im in heaven when ever i can get conneted to wifi..lol .. Im through with sprint if they dont hurry up with lte in VA..
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
Richmond, VA has 4G.
Sent from my Cyanogen Epic.
The $10 is for "premium data". When I tried to discuss the reason for it with a rep around the time I got my phone she said it was 'because of the amount of data I would be expected to use.' That I was paying for the 'Ease and likelyhood of uploading photos and videos through the phone network.' And 'because of the availability of 4G speeds in select areas.'
Every phone I've ever had has been a smart phone.
I use no more data on average with my Epic than I did with my last two Windows Mobile phones before it. So, I am paying more to do things I (more or less) could already do.
At home I have an AIRAVE. Though I live ~1mile from the nearest tower I typically have no signal or drop calls like crazy without it. I also use WIFI for my internet when at home. Outside of my neighborhood I have no complaints though.
4G is not available within 3hours drive of me. I have used it for a total of 10min since I got my epic at launch. That was at an airport while on a layover.
I cant complain much about my speed... my girlfriend is stuck at 1x because 3G flat out isnt available to her anywhere in my city. But I do pay $30/month more.
b16flybye said:
Don't get me wrong, sprints unlimited data is awesome, but when I have to struggle loading simple 4 minute videos online, I get annoyed. Even with full bars the service is garbage. Sprint obviously doesn't "owe" me anything, but some tower upgrades would sure benefit their business.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Your 3g must suck cause I can watch 6 minutes videos as if I were on wifi on two bars in my house that just so happens to be in the hill country of texas
Sent from my OG Epic
I pul at minimum 1mb of speed at my lowest bars..... 3mb if I'm full bars ill have to show that and this is coming from a server miles away from me.
Sent from my OG Epic
Biggoron said:
Your 3g must suck cause I can watch 6 minutes videos as if I were on wifi on two bars in my house that just so happens to be in the hill country of texas
Sent from my OG Epic
Click to expand...
Click to collapse
I suppose it does suck cause I started this topic complaining about it. Haha. Maybe its all the trees surrounding me in MN to blame.
Sent from my SPH-D700 using XDA App
It shows no bars but had one during it. Upload blows but who cares it should.
Sent from my OG Epic
I get between 900kbps and 2mbps nearly all day in my apartment with one signal bar. The tower is six miles away. I live in bfe iowa. And the geography isnt as flat as youd think.
Sent from my SPH-D700 using xda premium
algorhythm said:
10$/mo is NOT for 4g. I don't know why people still say this.
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Click to expand...
Click to collapse
it is for 4g. because the evo 4g was the first phone to have the $10 data fee. they change it to a premium data fee when people in non 4g areas started complaining about the fee.
pjames said:
it is for 4g. because the evo 4g was the first phone to have the $10 data fee. they change it to a premium data fee when people in non 4g areas started complaining about the fee.
Click to expand...
Click to collapse
Was. Get it right, it is not a 4g fee.
Sent from my SPH-D700 using xda premium
pjames said:
it is for 4g. because the evo 4g was the first phone to have the $10 data fee. they change it to a premium data fee when people in non 4g areas started complaining about the fee.
Click to expand...
Click to collapse
Premium Data (required for this device) - $10.00
We require this add-on for phones made to deliver a superior wireless experience including Web, email, video and social networking.
Additional details:
The Premium Data add-on charge is required for smartphones.
Sprint smartphones currently are: Android, BlackBerry, Palm, Instinct and Windows Mobile phones.
On average, smartphone users use 10 times more data than customers with basic or feature phones. With this charge, Smartphone customers will continue to receive unlimited data and experience Sprint’s simplified services and rates, being able to take advantage of a rich data experience while on the Sprint network.
If you would like an unlimited data plan, for a lower rate, and avoid this charge, you may want to check out some of our feature phones which do not require the $10 Premium Data add-on charge.
Yeah, funny my Palm Pre didn't require that fee and they didn't start the fee until 4G phones came and then only applied to 4G phones until the complaints of no 4G came in...I'm just sayin'.....lol.
Sent from my SPH-D700 using XDA App
surge89 said:
I agree I'm in Northern Va and it's annoying how in areas like chantilly I almost get 2Mbps but asst home I range from .5 to 1Mbps. I just want a stay 1Mbps wherever I go nothing more and nothing less and I'll be satisfied! Thank God I'm in the DMV area because LTE will definitely come here. And yesterday by Potomac Mills it was so bad that my texts weren't going out! It said they didn't go through but people would receive them late! And it said my signal was -65 dBm!
I've never had an issue by the mall but near Quantico it goes out a little but that's the FBI. So close to 4G but so far away....
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Yeah, funny my Palm Pre didn't require that fee and they didn't start the fee until 4G phones came and then only applied to 4G phones until the complaints of no 4G came in...I'm just sayin'.....lol.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
We all know it WAS a 4G fee, but it is not one any longer.
I know...just adding how Ludicrous Sprint was with their back-peddling. Was commenting on the wording of the contract not you specifically.
Sent from my SPH-D700 using XDA App
I've notice that the past 2 weeks my internet speed has been very slow in my apt. I called Tmobile today and they say I've been flagged? I have 5gig internet and ive only used 3gigs...so how am I flagged? She said that in my area I use another carriers tower and that I only get 100mb a month on that tower? After that I'm screwed. I never had the issue because I was never home, but recently I have....but Wft is tmobile talking about? I have 4g in my area! And I pay Tmobile not Att...etc this doesn't make any sense. My internet works fine everywhere... except here at my apt! And that's the excuse she gave me. I can't even get a page to pull up or use an app unless I'm on 2g/Edge. Anybody know about this stunt tmobile is pulling?
Sent from my SGH-T989 using xda premium
Hoezack said:
I've notice that the past 2 weeks my internet speed has been very slow in my apt. I called Tmobile today and they say I've been flagged? I have 5gig internet and ive only used 3gigs...so how am I flagged? She said that in my area I use another carriers tower and that I only get 100mb a month on that tower? After that I'm screwed. I never had the issue because I was never home, but recently I have....but Wft is tmobile talking about? I have 4g in my area! And I pay Tmobile not Att...etc this doesn't make any sense. My internet works fine everywhere... except here at my apt! And that's the excuse she gave me. I can't even get a page to pull up or use an app unless I'm on 2g/Edge. Anybody know about this stunt tmobile is pulling?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Your phone should indicate when you're roaming... That is what they are referring to...
I don't have data roaming on. Never have.
Sent from my SGH-T989 using xda premium
Hoezack said:
I don't have data roaming on. Never have.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Escalate it to tier two tech support and ask them to check the towers you are connecting too. It may be a screw up. I had this happen awhile back
Sent from my HTC One X using Tapatalk 2
100MB sounds like a roaming limit. They made a mistake somewhere and need to fix it. If the person refuses, speak to a manager, or Google how to get to their retentions department (it is saying something when you dial 611).
They are still telling me the same crap. This is ridiculous. Im in a 4G area, but all towers are not tmobile, so even if I'm not roaming I'm roaming?!?! Wow!!! So what's the point of me paying for internet?
Sent from my SGH-T989 using xda premium
Hoezack said:
They are still telling me the same crap. This is ridiculous. Im in a 4G area, but all towers are not tmobile, so even if I'm not roaming I'm roaming?!?! Wow!!! So what's the point of me paying for internet?
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Google how to get to retentions. If you try howardforums.com for now the domain is down and it's howardforum.com.
Hoezack said:
They are still telling me the same crap. This is ridiculous. Im in a 4G area, but all towers are not tmobile, so even if I'm not roaming I'm roaming?!?! Wow!!! So what's the point of me paying for internet?
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File a report with the FCC and demand they allow you out of your contract without an ETF. If the towers in your area no longer belong to T-Mobile (they did say awhile back they were looking into selling towers...IIRC) and you are always roaming and therefore throttled after 100mb than you shouldn't have to pay for more data than that and if they can't provide you the unthrottled speeds after 100mb (that you pay for) they should allow you out of your contract.
(It's what I would do)
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Hoezack said:
I've notice that the past 2 weeks my internet speed has been very slow in my apt. I called Tmobile today and they say I've been flagged? I have 5gig internet and ive only used 3gigs...so how am I flagged? She said that in my area I use another carriers tower and that I only get 100mb a month on that tower? After that I'm screwed. I never had the issue because I was never home, but recently I have....but Wft is tmobile talking about? I have 4g in my area! And I pay Tmobile not Att...etc this doesn't make any sense. My internet works fine everywhere... except here at my apt! And that's the excuse she gave me. I can't even get a page to pull up or use an app unless I'm on 2g/Edge. Anybody know about this stunt tmobile is pulling?
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If you have a certain rom it will tell you how much you have transfered. Tmobile tried to this with me and while my wife was on the phone with them I took the phone and told the guy he was full of **** and he said that he could tell the areas where I downloaded it from I told him my ROM monitors in and out traffic and it was only at 900MB and I asked him to tell me and he choked and got all mummbly. It is a scam I think because they have this new unlimited plan they want everyone to switch to. Cell companies hate with I call then because I call them out.