Database Users

3G not working, but HSDPA is.

Hi All,
For 2 weeks or so now I've been having an issue with my Hero's internet connection. Didn't notice specifically when it started as it only affects the 3G connection and I mostly get HSDPA in my area. I use WiFi at home anyway.
When the notification bar shows 3G, the upstream arrow flashes periodically but there is no traffic downstream. Market downloads fail, anything which requires an internet connection will timeout.
However as soon as it switches up to H connection, it starts downloading immediately. If I switch to 2G only GPRS and EDGE connections work fine too.
Around the time the issue started I was trying a few different 2.1 roms for the first time. Have flashed several different roms since and have the same issue. Currently using VillainRom5.5. I was already using Radio 63.18.55.06JU_6.35.09.26 but have reflashed this too. Have flashed the stock Orange RUU, RUU_Herrange_UK_2.73.61.5_release_signed_NoDriv er.exe, but the issue remains.
Didn't have a problem, especially at home, before trying the 2.1 roms. I have good signal regardless which connection I have, currently 3 bars.
Thought it might just be an issue around my house but have tested all over and it's the same. Became an issue this week as I was visiting Somerset and in area's without HSDPA. Had to switch to 2G only in order to get internet connection.
Have searched here and other forums but cannot find anything specifically like this, any help greatly appreciated!
Cheers,

hello,
I had a lot of problems with connections (3G/HSDPA/2G) with loose of signal.
I tried a lot of ROMS to solve this problem. But It wasn't the right way...
In fact, My SIMcard was defective. I had to change it, and now all is OK.
I'm not sure that it will be the right issue for you, but perhaps It could be...
BR

Cheers for your reply.
Have contacted Orange today, the customer services guy tried some stuff and asked me to test and call back. Hasn't helped so will call them back in a mo and report back.

Hi,
I am having a very similar issue and I am also on Orange. My issue started after around the time I flashed Villian 5.3 but I doubt this is the issue as I have flashed other ROMS since and have the problem. Have you also done the 2.1 battery stuff by *#*#4636#*#*? I did this around the same time the issue started and I thought it was because I had set it to GSM (auto) but I put it back to WCDMA but that made no difference.
My phone keeps showing 3G then swapping to HSDPA. This is both an my house and in the city. I always got H no matter where I was but now keeps swapping after a couple of mins or when I use internet. I've reflashed ROM, radios and tried a friends Orange SIM and I get the same.

I also have the exact same problem on the 3 network in the uk, definately not a sim problem as before I rooted and flashed it all worked perfectly. Hasnt been too much of an issue as most of my city has hspda coverage but if I go out of town its a pain.
Problem started as soon as I flashed a villain ROM and is present in all 2.1 ROMs I have tried although I have noticed that the legend ports seem more stable and connect a little better, so am currently running the villain 4 ROM. Updating the radio made no difference and I am starting to wonder if it is some thing to do with using a CDMA port?

Linnyuk said:
Hi,
Have you also done the 2.1 battery stuff by *#*#4636#*#*? I did this around the same time the issue started and I thought it was because I had set it to GSM (auto) but I put it back to WCDMA but that made no difference.
Click to expand...
Click to collapse
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.

It does seem too coincidental that we have done the same things and are having the same issues on Orange. I'm going to wait to see if ROM from the official 2.1 build sorts it out and if not swap the phone out. I've had Villian and now BeHero + and still have the issue. I've flashed different Radio's as well and that has not fixed it.

SingleServingFriend said:
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
Click to expand...
Click to collapse
Ive had this problem for well over a month now, way before the gsm auto trick came on the forums and I started using it, I dont think thats the cause, dont think its a radio issue either as had it on two diff radio versions.
My issue started as soon as I flashed a eris port which as far as I know is cdma based and isnt that a different kind of network than we use over here??
Any devs want to chip in here and help some noobs plz?

I've always had this issue with Orange as well, regardless of ROM, prior or after to flashing. I thought it was just the Orange network capacity as when I use the phone out of peak hours (2-7am) its fine.

I have the stock Hero with 1.5, no roots or custom os & it happens to me on Orange UK.
No idea why, but don't think its to do with custom roms!
Pete
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Sent via the XDA Tapatalk App

Yaeh i have the exact same issue, tried many different roms, including official orange roms. This issue started before i started playing with customer roms.
Anyone have any suggestions?

Just adding to the list. Same issue for me, Orange UK - not specific to any ROM (Stock or Custom)

I'm going to join the party and say I have this problem too.
Although I didn't notice until I read this and checked, I just assumed Oranges 3G network was unstable in peak times

SingleServingFriend said:
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
Click to expand...
Click to collapse
I too am on orange uk and tried this and experienced the same issue.
The solution is just reflash rom and radio (no wipe etc so data remains). That fixed it for me.
Also don't mess with *#*#...... settings

I'm still having this issue, maybe it is just the Orange network thats to blame? Seems to be to a number of us cropping up.
Gonna get back onto Customer Services this weekend, see what they say this time.

Same problem here. I'm on Orange UK too. Seems like an Orange network problem rather than a ROM problem

Saw this on my G2 Touch Hero on t-mobile when using villainrom 5.2. Not seen it recently and don't think its related to flashing 6.0.
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Sent via the XDA Tapatalk App

Thought I'd update this.
Been living with the issue since posting, tried a few roms, all with the same issue.
Tried the latest radio, that didn't help.
Flashed EzHero rom few days ago and 3G has been working fine since! Don't know whats in this rom which might do that, it doesn't display the 'H' icon anymore which is the only visual difference. Might just be coincidence but either way glad its working consistently again.

I've had the same issue here on the other side of the pond in Canada on the Telus Hero. I think it has something to do with the phone trying to default to the fastest connection. I'm assuming the providers don't want us connected to the faster networks constantly, so they have a disconnect on idle response; which in turn is being counter-acted by our hero's need for speed. That is one theory, but I have to include that when I first got my TELUS Hero, before rooting and installing MaDaCo 1.5 I would have stable 3G connections. Any ROM installed following the root of my phone has caused this same dilemma.

This is a big issue on orange one which I have never got to the bottom of.
Now my phone seems to work 99% of the time but it always switches to H before downloading.
It might be something to do with Orange switching to new "next generation" towers. Apparently last time I phoned orange my phone was connected to two towers (only supposed to be one) so it was impossible to triangulate my exact position.
This might have something to do with it.

telstra HD2 on AT&T

ok so i'm a total newbie at things like this and this my first post/question... i am an att customer from reno nevada i've loved and used HTC phones since the first one came out years ago. i used to have a touch pro 2 aka tilt 2 but fell in love with my buddies HD2 from t mobile. i did some research and found that a telstra HD2 t9193 would work on ATT and get 3g. now i have the phone and i havent the slightest clue what to do. i cant go on the internet and cant customize the phone to me. i can make calls and txt msg but basicly nothing else. now i dont even care really if i get the 3g or not but i want to customize my phone like the quick links and programs and at least use the internet and have things like the weather updates. i cant do any of that.
to sum up i have the phone but alll i can do is make calls and txt msg nothing else,
can some one please walk me through how to set this stuff up and if and when you do assume i'm an idiot or a 3rd grader.

Have you gone into settings/wireless controls and turned on Data Connection?

Chances are he needs to change his APN settings for AT&T.

Well as far as I know the HD2 finds the APN settings. I use a European HD2 on Rogers Wireless, and it found the settings the moment the sim card was installed. But you're right. He should check the APN settings to be sure.

thanks for replying guys so i tried to go into settings>data connection and it gives me a message that 'this connection is pre-configured and cannot be modified.' also that all internet and data goes through telstra internet. and unfortunetely i have no idea what apn settings are or how to change them.
also i got a voicemail from a friend but when i tried to retreive it i got a recorded message about international codes and dialing if that helps you understand whats going on at all

cstepman1 said:
thanks for replying guys so i tried to go into settings>data connection and it gives me a message that 'this connection is pre-configured and cannot be modified.' also that all internet and data goes through telstra internet. and unfortunetely i have no idea what apn settings are or how to change them.
also i got a voicemail from a friend but when i tried to retreive it i got a recorded message about international codes and dialing if that helps you understand whats going on at all
Click to expand...
Click to collapse
The problem I had with leaving the Telstra rom alone was that the ROM itself is so bloated with the provider's extra features that couldn't be used here in the US, that simply tweaking the registry settings to properly setup my phone to the sim-card wasn't enough. I had to download HSPL. Install it on the phone, and ultimately flash a new rom and radio to finally get to where I wanted it to be at. Overall, I am more than happy with the T9193.
You might want to do the same as well, since flashing the ROM will enhance your experience using the phone (Clean install is always better) and flashing a new Radio will give you better frequency management (Better reception with GPS and UMTS).

Any chance you could provide pointers to what ROM and HSPL you used for your Telstra HD2 on AT&T? I'd like to use an HTC stock ROM, but going to their site the ROMs I find say they won't work on my Telstra HD2 (based on SN).

Flash a different ROM.
The reason it doesn't work is because the stock ROM has the APN setup removed, and is preconfigured with Telstra's APN settings. Other HD2 Roms will have Connection Setup available so you can have AT&T's settings loaded.

lots of info in this thread.
the 1st HSPL version works, then most custom roms.

T 9193 running clean and stable with fair battery life
with all the bat. suckers running. See below for specs. Average 1.3 Mbs down. Stream movie or TV on H with no problems.

flash custom
Yes. I am using a Telstra T9193 in CA, had the same issue. Also, most custom ROMs automatically configure the data/connection settings, which is very nice.
~Anastasia~best rom ever. so far
friend'scatdied said:
Flash a different ROM.
The reason it doesn't work is because the stock ROM has the APN setup removed, and is preconfigured with Telstra's APN settings. Other HD2 Roms will have Connection Setup available so you can have AT&T's settings loaded.
Click to expand...
Click to collapse

again thanx guys i really appreciate all the help and the links to more info and i fell good now. ive spent the last 6 hrs reading and learning more. i am going to flash the rom and put a new one on. if you guys could post some links to some good roms i'd appreciate it as well. i think i'm looking for something close to HTCs basic but something that will still work w/ AT&T
also i'm looking to learn how to put HSPL on my phone my version says SPL-1.66.0000 i see on the links how to for other models but i havent found how for this perticular one

i think you have to down grade first by flashing a telstra 1.48 or 1.49 rom.
that should bring your spl down to 1.42.
then you can flash hspl 1 and next the htc generic rom
when i bought my telstra, it came with spl 1.42 and so all i had to do flash hspl 1, then i flashed an oem htc rom.

ok so looking around i found this page on ppcgeeks,,com (wont let me post the real link) and on it it has a hardSPL2 that says it should work with 1.66 i'm still a little confused as to what i'd need to do. is this a good safe thing or not?

oh just saw that the person who created the HSPL2 is a member on here called bepe again though is this a good safe thing? i dont want to screw the phone up

from what i read in the past was that hspl2 doesnt work on telstras hd2. it might have changed since then and i havent kept up on it since ive already flashed mine.
you need to research more to see if that is feasable for the telstra hd2.
http://forum.xda-developers.com/showthread.php?t=668876&highlight=telstra

ennx said:
Well as far as I know the HD2 finds the APN settings. I use a European HD2 on Rogers Wireless, and it found the settings the moment the sim card was installed. But you're right. He should check the APN settings to be sure.
Click to expand...
Click to collapse
Are you able to get 3G on Rogers with a European HD2? I thought the European phone only supported 900 & 2100 HSPA whereas Rogers needs 850 or 1900 HSPA for 3G.

[Q] No more 3g connection after 2.1 update

Hi all,
I just upgraded my Telus Hero to 2.1, unrooted phone by the way.
The update worked and I am now running 2.1, but I no longer have a 3g connection. Mobile network is ON, but no 3g icon in the top bar, nothing.
Why is this?

did u flash a new radio? after loading new roms, its worth loading new radios too.
try a few different radios to find the best one for you, there isnt exactly one ultimate radio, but usually the newer/latest ones work well. not necessarily
(as far as i know, they are not country specific, nor network specific - so just hit and miss ...)
(ps i would recommend to read a few pages or forums related to radios to give u the best and accurate information - i dont want to accidently give you the wrong info!)
also...does wifi and gps work?? thats usually affected by radios

Checked your APNs in SETTINGS?
Sent from my HTC Hero using XDA App

Ya I had to look up the APN settings online. Thanks ddotpatel!

[Q] Issue with radio

Hi,
I apologize if it's the wrong forum or if I missed something in my search over the forums (and internet).
Current setup :
HTC Legend rooted, flashed with Azure 1.0.1 (cyanogen 6.0)
Kernel 2.6.29
Baseband 47.26.35.04u_7.05.35.26L
Issue :
For some reason I can't get my 3G connection stable. eg. When I enable Wifi - 3G drops (which is set up that way), but when I disable Wifi 3G doesn't come back up. Even though the settings are correct.
I'm having a hard time getting any mobile data correctly going, it generally requires me to enable/disable wifi and reboot the phone several times.
Basically I've tried factory resets, checking the settings (config of mobile networks too), it doesn't stay in 2G mode, ... I've test with other Cyanogen based roms and it's the exact same issue. Is it possible this is due to a radio being wrong or is it possible it's actually the phone?
So:
- 2G only is DISabled
- Mobile data is enabled
- wifi off
- settings (mobile connection parameters) are correct
- tried different roms
- checked in places I know I should get a good connection (My provider is Telenet, they use the Mobistar network, my previous provider was mobistar. So the coverage should remain the same.)
I am at my wits end and do apologize if this is a stupid question, but I can't think of anything else that could interfere with this.

Have you tried to leave the 2G/3G settings by default? That is, not to disable 2G. It is anyway switching to the best it can aquire, so if you have strong signal you should get allways 3G. I never had these problems with any ROM I've tried...nightly, Azure, RC1/RC2
Sent from my Legend using XDA App

Check this link, and join the others with the same problem...
http://code.google.com/p/android/issues/detail?id=2207

Quick solution : put one of HTCs widgets for mobile network on your homescreen and as soon as you turn WiFi off toggle the mobile network widget and 3G should start working again . It's a hit or miss though.
Sent from my HTC Legend using XDA App

mcuppens said:
Check this link, and join the others with the same problem...
http://code.google.com/p/android/issues/detail?id=2207
Click to expand...
Click to collapse
Must have used the wrong keywords >.< Sorry. Though thank you for the link, it is EXACTLY the prob I am encountering. At least now I know it's not the rooting that caused it.
About the HTC widget : I've used it, but it's indeed a hit or miss. Best solution seems to switch to 2G and switch back to 3G that way.
Leaving all the settings at standard (and the most recent flash to the CM RC1) helped with the overall connectivity though.

[Q] HSDPA issues on Android

hello everyone!
i'm having issues in the 3G HSDPA network conection...
i mean slow internet conectivity and dissconection...
i have talked to my Cell Operator the say that thier network is fine at my area and i think they are right cause i get full signal and the HSDPA uplink icon
but while using the conection i'm having these issues.
my question is:
can it be ROM/Kernal related? i'm using HyperDroid CM7 2.1.0 r10
if so what can i do?
will the internet will be more stabe on WM6.5?
cause idc what OS i'm using i know how to use them all and all of them are quite comftable to me the reason i use Android is for Whatsapp only since it's not available to WM6.5/WP7...
thanks in advance,
Barak S.

Do you have the mist recent radio?
Sent from my HTC HD2 using Tapatalk

whynot66 said:
Do you have the mist recent radio?
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
yes my friend.... Radio Rom 2.15.50.14
you think that this might be the main cause?

baraks said:
hello everyone!
i'm having issues in the 3G HSDPA network conection...
i mean slow internet conectivity and dissconection...
i have talked to my Cell Operator the say that thier network is fine at my area and i think they are right cause i get full signal and the HSDPA uplink icon
but while using the conection i'm having these issues.
my question is:
can it be ROM/Kernal related? i'm using HyperDroid CM7 2.1.0 r10
if so what can i do?
will the internet will be more stabe on WM6.5?
cause idc what OS i'm using i know how to use them all and all of them are quite comftable to me the reason i use Android is for Whatsapp only since it's not available to WM6.5/WP7...
thanks in advance,
Barak S.
Click to expand...
Click to collapse
just to inform you that, they said that to me. the signal is good in my house, even looked up online 3g coverage for my area and says excellent, but i only get mobile internet in my house, but when am out and about or even at work i get constant HSDPA (Starts from when i take 2 steps away from front door), which it doesn't bother me considering i use wifi at home, so that might be the same issue your having, IGNORE what your operator says all they can really do is give you apn settings and hope for the best then it goes down the your handset, the only thing that can really stop you also is the radio you have and going by your signature you have latest one, so go the shop or somthing and test it to see if it improves...

I had the same issues for ages signal dropping out all the time and slow speeds I tried all the different radios and roms and everything, I can't confirm because I'm no dev but I think it was down to the kernal I only use the tytung r10 latest with 2.15 radio
Sent from my HTC HD2 using Tapatalk

is there a 3g survey on the market for your area? because apparently its meant to be very accurate the one i use is UK 3g Survey and tells you precisely how much 3g connection your getting say like 3g 30% 2g 70% / 3g 80% 2g 20% you get me point anyways... look it up

LaneyEFC
thanks for your replay...
i'vw tested the internet outside and no change.. in fact it happends in 4 cities that i have tested it today!!!
so i'm really don't know what to do...
i'm seruisly considering to flash back to stock ROM for better testing what do you say all the geineses here in the forum?

baraks said:
LaneyEFC
thanks for your replay...
i'vw tested the internet outside and no change.. in fact it happends in 4 cities that i have tested it today!!!
so i'm really don't know what to do...
i'm seruisly considering to flash back to stock ROM for better testing what do you say all the geineses here in the forum?
Click to expand...
Click to collapse
does the internet actually work or does it just not load? because if so its your apn settings you can get them of google or your network provider

LaneyEFC said:
does the internet actually work or does it just not load? because if so its your apn settings you can get them of google or your network provider
Click to expand...
Click to collapse
the internet works with the issues that i mentioned on the firs post...
i have tried some other apn settings that the operator gave me and still no change...

Assuming you've tried different builds and still no good is test in windows mobile
Sent from my HTC HD2

whynot66 said:
Assuming you've tried different builds and still no good is test in windows mobile
Sent from my HTC HD2
Click to expand...
Click to collapse
+1.... if still a no go then theirs nothing xda or your network provider can do...

@whynot66 & @LaneyEFC
i've tried Lady MIUI Typhoon CM7 and some sense builds
all the same...
but if it's kernal related then we will never know cause they all use the same kernal version....
BTW can it be Bootloader related? i mean cLK/MAGDLR?

baraks said:
@whynot66 & @LaneyEFC
i've tried Lady MIUI Typhoon CM7 and some sense builds
all the same...
but if it's kernal related then we will never know cause they all use the same kernal version....
BTW can it be Bootloader related? i mean cLK/MAGDLR?
Click to expand...
Click to collapse
yes it can be if your using cLk
try the magldr version of the rom your using

i will try later on and let you know...

Do you have a MVNO?
(en.wikipedia.org/wiki/Mobile_virtual_network_operator)
Do you see the roamming icon (R) in the coverage bars?

Check your apn settings in mobile networks. Google the values but the only thing you should change is the mms port and proxy to 8080 and 216.155.165.50 respectively
sent from my hd2 bro

i had it too
Hi !
First off, thanks to devs, that is a Great work you are doing!
I had the same issue.
European HTC HD 2 Leo T8585 running Hyperdroid CM 7 v 2.1.0 MAGLDR.
Location Finland, hsdpa and hsupa 2100 mhz and 900 mhz networks, perfect signal. Network provider have a transmitter 400m on a rooftop signal -70 dbi, constant.
Hyperdroid CM 7 v 2.1.0 MAGLDR;
Download speed 0,5 and upload 0,6 mbts. ping 169 ms
Something was wrong and I changed to:
Hyperdroid GBX v12 cLK.
Down speed 3 - 5 mbit, upload 1,25 -1,5 mbit, ping 130 ms
Sorry, i did not make bug log, but i guess there is a one.