European warranty service for Atrix - Atrix 4G General

Anyone knows whether (I guess it'll have to being a "World phone") / how the Atrix will get service under warranty in Europe?
With HTC for example you can call them from anywhere & they arrange either swaps or send-in, surely Motorola must have something similar?

Vangelis13 said:
Anyone knows whether (I guess it'll have to being a "World phone") / how the Atrix will get service under warranty in Europe?
With HTC for example you can call them from anywhere & they arrange either swaps or send-in, surely Motorola must have something similar?
Click to expand...
Click to collapse
Motorola warranty works like Apple - you service the phone in the country was intended for. The AT&T Atrix is a USA phone - service in the USA. If you buy the Canadian variant - then service by Moto Canada.

alphadog00 said:
Motorola warranty works like Apple - you service the phone in the country was intended for. The AT&T Atrix is a USA phone - service in the USA. If you buy the Canadian variant - then service by Moto Canada.
Click to expand...
Click to collapse
What a let-down...

Related

Purchasing HTC HD2

Hey there,
I am just about to purchase a HTC HD2 from China.
I have asked for the Pre configured English version, however is there any thing else that i should be concerned about before purchasing?
I looked it up on Alibaba site..
They say it comes with an international warranty, is in the box etc, but will it work in Australia, with my Optus 3G sim? (Also will it work with other carriers too?)
Any info you could provide would be great,
With thanks in advance.
Shelley said:
Hey there,
I am just about to purchase a HTC HD2 from China.
I have asked for the Pre configured English version, however is there any thing else that i should be concerned about before purchasing?
I looked it up on Alibaba site..
They say it comes with an international warranty, is in the box etc, but will it work in Australia, with my Optus 3G sim? (Also will it work with other carriers too?)
Any info you could provide would be great,
With thanks in advance.
Click to expand...
Click to collapse
I would be careful if I were you in checking out the specs. Most HTC phones sold in Asia do not come with the 3G 850Mhz Band. If I am correct, you will need this band to receive 3G services in Australia. Check here to see the specs that come with HTC phones that are legally sold in Asia. Don't confuse GSM: 850/900/1800/1900 MHz support with 3G support. For that you have to look at the specs for HSPA/WCDMA.
I have a HD2 which I bought from Handtec in the UK. I used it on the Telstra Network for a while but it only worked with EDGE. I have since changed to Vodafone and get full 3G for half the price.
I have not tried Optus, so you may need to check what frequencies they use for their 3G Network. The HD2s from overseas doesn't contain the 850Mhz frequency so for Telstra it will only ever get EDGE not full 3G.
Vodafone uses the 900/2100Mhz
Telstra uses 850/2100Mhz, they are apparently getting the 850Mhz on their HD2 Versions released in AUS Q1 2010.
Your HD2 will definitely work in Australia with the Optus network. However if you live in a regional area and change to Telstra you will struggle as the phone has not yet been released with NextG's 850MHz compatibility. Telstra is releasing this phone very soon.
There's a thread discussing this topic already so you should read that too.
Of more concern is maybe where you're getting the phone from. I hope you've got a reputable dealer...
le_paulo said:
Your HD2 will definitely work in Australia with the Optus network. However if you live in a regional area and change to Telstra you will struggle as the phone has not yet been released with NextG's 850MHz compatibility. Telstra is releasing this phone very soon.
There's a thread discussing this topic already so you should read that too.
Of more concern is maybe where you're getting the phone from. I hope you've got a reputable dealer...
Click to expand...
Click to collapse
le_paulo's right. no matter what network you use in AUS it will work- to varying degrees. as a phone, no worries, but the 3G/EDGE issue you will need to take into account.
try this list of vendors xda forum users have used;
http://wiki.xda-developers.com/index.php?pagename=HTC_Leo/Vendors
like i said before I used Handtec, they seem to have a good rep and it only took 2 weeks to get to darwin from the uk.
Shelley said:
Hey there,
I am just about to purchase a HTC HD2 from China.
I have asked for the Pre configured English version, however is there any thing else that i should be concerned about before purchasing?
I looked it up on Alibaba site..
They say it comes with an international warranty, is in the box etc, but will it work in Australia, with my Optus 3G sim? (Also will it work with other carriers too?)
Any info you could provide would be great,
With thanks in advance.
Click to expand...
Click to collapse
About working and not working other freinds informed you, but be careful there will be no warranty if you purchase it from china. I dont know HTC is having global warranty service in Australia or not.
I am a victim I purchased Touch HD from Hong Kong (and it is not working now) & I am living in UAE, my full value of mobile wasted as here no global warranty available. HTC is telling me to send the phone to Hong Kong.
miannaeemd said:
About working and not working other freinds informed you, but be careful there will be no warranty if you purchase it from china. I dont know HTC is having global warranty service in Australia or not.
I am a victim I purchased Touch HD from Hong Kong (and it is not working now) & I am living in UAE, my full value of mobile wasted as here no global warranty available. HTC is telling me to send the phone to Hong Kong.
Click to expand...
Click to collapse
Do you have any HTC service centers UAE? I checked with the HTC headquarters in Taiwan and their response was to first seek help from an HTC service center, and if they cannot fix it, the phone would be sent back to the country of origin. Of course, Taiwan itself has good HTC service centers. I have no idea about HTC service centers in UAE or Australia.
Don't buy anything searched on alibaba.com or china...
I know its late for me... but maybe for anyone else not... DON'T BUY ANYTHING ON alibaba.com...
A month ago, searching for HTC HD2 T9193 on alibaba... and I found many who sell it... as low as $183/unit on 2 minimun units... so I tried it and here are the results:
I have received same amount of phones that I have ordered (3) but Chinesse copies of Nokia N97s!... and the response of the person who sold it to me... "there could be a problem with the cargo company, we are waiting their response"... and here I am... a month later waiting for "the cargo company to give them an answer!"...
So if either of you want to buy anything and searched on alibaba.com... at least don't do with these people:
Moninka
www dot werternmars dot com
westernmars at hotmail dot com
westernmars1 at hotmail dot com
As others said, they only receive Western Union or Money Gram transfer (not paypal neither credit card)... and the prices are very low...

Droid Pro for Europe?

Hi board,
I've been closely following the Droid Pro since its announcement, as I love the form factor, and I was wondering if it would ever land in Europe - and as far as I am concerned, in France .
I couldn't find anything about that, but maybe I missed something!
Thanks for any hint!
It does have European 3G(along of course American CDMA 3G), so you could always buy one off ebay get it unlocked and you should be set for use with whatever sim you choose(default is Vodaphone as they have majority shares in Verizon).
Thanks for the advice. Do you know in what the unlocking process consists?
I've read that it was basically hardwired against AT&T & other Verizon competitors but that it would be free for the rest of the world.
Well so far from what I read the Droid 2 and Pro do not work in America or Canada without a firmware hack, but people at XDA are working on to fix that. The unlock is fairly simple, as you call the carrier up and ask for unlock code which should be free if have customer with good standing account, or been with them for like 90 days. I am sure code(s) will be listed somewhere in the coming weeks(it just came to retail stores today as it was online only at first) if you google it.

[Q] CDMA carriers in Spain?

Hey XDA, just got a quick question. Im heading to Spain on a trip tomorrow and I want to take my phone with me. Im on Verizon right now (Galaxy Nexus) and was wondering if there were any CDMA carriers in Spain to connect to. Searched the net but havent found anything yet. Too lazy to call Verizon and thought you guys would be more helpful. If you know any carriers, lemme know and I'll look em up. I always thought spain was a GSM only country but I can always hope.
I sold my old global phones way back when so I dont have anything left to use hah...
There are no CDMA operators in europe (for general phone service).
Unfortunately, Europe is GSM only. Your Verizon Nexus wouldn't get any service there at all. You could only use it for wifi. Verizon would be able to loan you a "global" phone to use there if you want to keep your phone number. However, it wouldn't be as nice as your current phone, it'd probably either be a basic flip-phone or a BlackBerry at best.
Otherwise, you'd have to rent a phone there and get a local sim, but you'd get another phone number as well.
nerdydesi said:
Unfortunately, Europe is GSM only.
Click to expand...
Click to collapse
Well technically there are CDMA providers in europe, but not that provides normal cellphone service (forexample ice.net)
mshdk said:
Well technically there are CDMA providers in europe, but not that provides normal cellphone service (forexample ice.net)
Click to expand...
Click to collapse
Well, thanks. I learned something new today. I did not know that.

just got my Claro XT1058 moto-x

So this is a puerto rico model "ROW" xt1058. got it on ebay for $540 or so (some sellers shipping out of puerto rico have it for ~$500 for white ones, oddly the black ones cost more... and i wanted one shipped from a seller in the 48 states), shipped from some seller in illinois who probably bought a pile of them in puerto rico.
This same unit that negri sells.. http://negrielectronics.com/motorola-moto-x-16gb-claro-unlocked-black.html
Anyway, here is what I have to say about it.
I booted it up, and it started in english (i've heard if you get a latin america unit from other countries you have to change to spanish).
Its just like any american unit except made in china. Also I had a XT1053 t-mobile edition that i returned. Mine had a very minor scrape on the bottom back edge, and 2 little plastic defects on the LCD trim (like the one ifixit had on their unit). This chinese unit has none of that.
It also came unlocked, has no carrier branding anywhere or carrier apps. seems to be working ok so far on 4G. Also another nice thing it came with a mic / headset which the american ones don't come with. One other difference, the default background is the phasebeam not that american flag motif.
I suppose that is to make up for the labor costs who knows. So given the sellers on ebay don't charge tax, its about a $100 savings... haven't tried to unlock the bootloader yet but it is on the list, so should be no problem. if you are on at&t and want to save $100 over the xt1053 well this is an option.
also another difference i just noticed which is i guess of the marketing driven lies only in the US.
if you are on LTE on the claro phones it says "4G" in the status bar. if you are on HSPA or HSPA+ it says either H or H+. nice and non confusing.
on my t-mobile unit, it ALWAYS said 4G. with a tiny LTE on it if it was 4G LTE.
thanks for the review, I too was thinking about buying from ebay. let us know how you get on with unlocking the bootleader :good:
edit: btw did you receive the camera update yet?
If you get a moment, would you mind checking if Tap and Pay is available in Google Wallet, please?
Sent from my XT1058 using Tapatalk 4
magn2o said:
If you get a moment, would you mind checking if Tap and Pay is available in Google Wallet, please?
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
that would be a no at least there is no setting to turn it on in "my wallet". i'm guessing its carrier specific, and t-mobile isn't having it.
kocua said:
thanks for the review, I too was thinking about buying from ebay. let us know how you get on with unlocking the bootleader :good:
edit: btw did you receive the camera update yet?
Click to expand...
Click to collapse
nope no camera update yet. i hit update and nothing. i'm gonna guess the updates would be a little earlier than at&t hopefully.
sleepyguy007 said:
if you are on LTE on the claro phones it says "4G" in the status bar. if you are on HSPA or HSPA+ it says either H or H+. nice and non confusing.
on my t-mobile unit, it ALWAYS said 4G. with a tiny LTE on it if it was 4G LTE.
Click to expand...
Click to collapse
Odd. Shouldn't stock Android phones say H, H+ or LTE instead of 4G? That's what mine does. RCI (Canadian) XT1058.
Sent from my Moto X
johnny grep said:
Odd. Shouldn't stock Android phones say H, H+ or LTE instead of 4G? That's what mine does. RCI (Canadian) XT1058.
Sent from my Moto X
Click to expand...
Click to collapse
when i unlocked my razr m XT907 it was H+. but american carriers started marketing HSPA+ as 4G when verizon got LTE out here. so now its "accepted" than HSPA+ is "4G" in the US. like the iphone 4S people think is 4G here when it has no LTE. its not H+ on those phones either.
FYI anyone looking to buy a Claro Moto X, have no fear ordering a unit form Puerto Rico. Its a US territory, and shipping is done via USPS (unless its shipped fedex/usps). It will literally take only an extra day to get to you via Priority Mail. Usually like ordering something coming from HI or Alaska. Sometimes you even get it in the 2-3 day priority time frame.
herwkty mary
i got same moto x on claro P.R on the contract renewal for $200. only problem i have is google now doesnt work.the turn on swith on google menu/settings doesnt appear.i know where is supposed to be ,i have turn it on in the s4.can you check this for me on your phone how it goes.
Don't know what to say. My Google now runs fine. Set it up in the touchless control menu. Turn on touchless control. Maybe default is different on the american one
mandy1 said:
i got same moto x on claro P.R on the contract renewal for $200. only problem i have is google now doesnt work.the turn on swith on google menu/settings doesnt appear.i know where is supposed to be ,i have turn it on in the s4.can you check this for me on your phone how it goes.
Click to expand...
Click to collapse
Clear data and cache of the Google Search app.
Go to Settings > Apps - Swype over to All - Scroll down to Google Search and select it. Tap the buttons to for clearing data and cache.
I got mine again XT1058 but didn't tried yet with sim cards overseas can you confrim that is also working outside of US?
do the Claro/eBay unbranded Moto X's have LTE on AT&T? So essentially this is like buying a cheap dev unit?
sleepyguy007 said:
that would be a no at least there is no setting to turn it on in "my wallet". i'm guessing its carrier specific, and t-mobile isn't having it.
Click to expand...
Click to collapse
If you open Wallet, go to Settings > About then look under Tap and Pay. Does it say "Not available"? If so, that's concerning.. I'm losing hope that the DE model will support it.
dwd3885 said:
do the Claro/eBay unbranded Moto X's have LTE on AT&T? So essentially this is like buying a cheap dev unit?
Click to expand...
Click to collapse
It should... LTE works fine on t mobile..
magn2o said:
If you open Wallet, go to Settings > About then look under Tap and Pay. Does it say "Not available"? If so, that's concerning.. I'm losing hope that the DE model will support it.
Click to expand...
Click to collapse
Yah it says not available. I'm sure its carrier Dependant more than phone Dependant
sleepyguy007 said:
Yah it says not available. I'm sure its carrier Dependant more than phone Dependant
Click to expand...
Click to collapse
Drats. No, it's definitely hardware dependent. For example, a GT-I9300 can use Wallet just fine on AT&T while the SGH-I747 cannot. Wallet was the only reason I was considering trading my current Moto X in for a DE version. Guess once the GSM DE guys get their phones tomorrow, we'll know for sure.
Thanks for checking!
mentose457 said:
Clear data and cache of the Google Search app.
Go to Settings > Apps - Swype over to All - Scroll down to Google Search and select it. Tap the buttons to for clearing data and cache.
Click to expand...
Click to collapse
uninstall updates of google search and is running ok now.
kocua said:
thanks for the review, I too was thinking about buying from ebay. let us know how you get on with unlocking the bootleader :good:
edit: btw did you receive the camera update yet?
Click to expand...
Click to collapse
just checked and requested my unlock code (so yes i just voided the warranty that i probably couldn't claim anyway since i dont live in the region this phone is normally for) and unlocked it.
anyway, i guess now i can try putting that camera update on here.
sleepyguy007 said:
just checked and requested my unlock code (so yes i just voided the warranty that i probably couldn't claim anyway since i dont live in the region this phone is normally for) and unlocked it.
anyway, i guess now i can try putting that camera update on here.
Click to expand...
Click to collapse
hello, I got the same phone with you.
Can you tell me how to unlock my phone and get it rooted?
Someone said he also flashed t-mobile rom on it, do you have any clue?(http://forum.xda-developers.com/showthread.php?t=2454975)

XT-1564... has anyone heard of this model?

I just purchase a Moto X Play on Swappa and it was listed in the XT1562 group but the seller had a pic of the "about phone" screen with the model #XT-1564 listed. I couldn't find any information anywhere on this specific model. I purchased it after talking with T-mobile and they Guaranteed it would work on their system with no issues...
Any ideas?
winter128 said:
I just purchase a Moto X Play on Swappa and it was listed in the XT1562 group but the seller had a pic of the "about phone" screen with the model #XT-1564 listed. I couldn't find any information anywhere on this specific model. I purchased it after talking with T-mobile and they Guaranteed it would work on their system with no issues...
Any ideas?
Click to expand...
Click to collapse
A quick Google search and found this
Moto X Play美国LRA单卡版XT1564 Android 5.1.1全新LPD23.118-25官方底包
文件名X_Play_XT1564_LUX_LRA_5.1.1_LPD23.118-25_cid9_CFC.xml.zipMD5校验码D6BD187FD24B2D2A184D5ADD7129929B适用机型Motorola XT1564*RETLRACID区域美国 0x09Android 版本Android 5.1.1 Lollipop™Android 版本号LPD23.118-25系统版本Blur_Version.23.21.25.lux_lra.lra.en.US基带版本M8936_2020614.27.03.21.36.03RFSG版本FSG-LUX-02.43Bootloader版本80.E2GPT分区表版本02
Based on the naming of the firmware, this variant is specific to Brightpoint US. Meanwhile XT1565 is specific to Verizon aka Droid Maxx 2.
That's strange since this the Moto X Play wasn't released in the states...
Xt1564 is the variant issued to regional cdma carriers in USA partnered with Verizon under their lra (LTE in rural America) program.
I work for one of the carriers that sells this phone and it's like an unbranded Droid maxx 2 which is what the play is I think? Also the accessories we sell for the phone is branded for Droid maxx 2. We tested this phone to see if gsm unlocked with an AT&T sim and it worked fine LTE and all. Unable to verify for t mobile or band 12 support. Sorry not the best reply but hope this helps those who wonder about this variant.
evilryry said:
Xt1564 is the variant issued to regional cdma carriers in USA partnered with Verizon under their lra (LTE in rural America) program.
I work for one of the carriers that sells this phone and it's like an unbranded Droid maxx 2 which is what the play is I think? Also the accessories we sell for the phone is branded for Droid maxx 2. We tested this phone to see if gsm unlocked with an AT&T sim and it worked fine LTE and all. Unable to verify for t mobile or band 12 support. Sorry not the best reply but hope this helps those who wonder about this variant.
Click to expand...
Click to collapse
I was told by T-Mobile this should work without an issue. I'll let you know in the next few days, mine is arriving tomorrow. I'll set it up before I leave the States and then test it in Europe.
Well, set the phone up and used it in Switzerland for a few days. Then came back to the States and have had no issues whatsoever. Great phone with incredible battery life, I would highly recommend!
Yeap device is for Rural America is the one I received here in Puerto Rico factory SIM unlocked single sim 16gb Moto X Play XT1564
I would love to see if this worked on Verizon.
mtoomey79 said:
I would love to see if this worked on Verizon.
Click to expand...
Click to collapse
It will, it's originally for Verizon lra partner carriers which run on same network types of Verizon itself. cdma and LTE band 13. Some features native to vzw may not work like VoLTE and stuff though.
Can you speak more on the price or how to get one of these @evilryry ?
Would love to get my hands on a non-bloated Play/Maxx if I could.
My carrier I work for sells full price for like 399, I'm not sure how people can get them outside of the carriers that offer it
evilryry said:
My carrier I work for sells full price for like 399, I'm not sure how people can get them outside of the carriers that offer it
Click to expand...
Click to collapse
Interesting. Are you able to say the carrier or provide a website to order? Seems cheaper than a full-price Maxx.
mtoomey79 said:
Interesting. Are you able to say the carrier or provide a website to order? Seems cheaper than a full-price Maxx.
Click to expand...
Click to collapse
My carrier I work for, bluegrass cellular, does not sell phones to people who don't have lines of service with us. Can't speak for other carriers. This is a list of carriers partnered with Verizon under their lra partnership, who may carry this phone. Some carriers don't have it.
Bluegrass Cellular; Cross Telephone; Pioneer Cellular; Cellcom; Thumb Cellular; Strata Networks; S and R Communications;*Carolina West; Custer Telephone Cooperative; KPU Telecommunications; Chariton Valley Communication Corporation; Appalachian Wireless; Northwest Missouri Cellular; Chat Mobility; Matanuska Telephone Association; Wireless Partners; Triangle Communications; Nemont; Mid-Rivers Communications and Copper Valley Telecom.
Thanks for the lead @evilryry Looks like the prospects of buying one outright are pretty low after searching a few websites - I need to live in a service area AND sign up for service. It's no wonder they lock down what is nearly a perfect phone hardware wise to specific location services/carriers.
If you find a way to get one, please put me on the short list of people who really want one.
mtoomey79 said:
Thanks for the lead @evilryry Looks like the prospects of buying one outright are pretty low after searching a few websites - I need to live in a service area AND sign up for service. It's no wonder they lock down what is nearly a perfect phone hardware wise to specific location services/carriers.
If you find a way to get one, please put me on the short list of people who really want one.
Click to expand...
Click to collapse
Not sure if allowed to post on XDA so sorry if against rules,
Found one on eBay if you were interested still.
http://pages.ebay.com/link/?nav=item.view&id=262275915662&alt=web
Thanks @evilryry just what I needed.
i bought a moto x play 1563 and the seller send me this phone... xt1564. any one knows the networks works? i need to know if works on 4g band4 and 3g in argentina... i dont want to open it. so i have to reurn it if not work
argertina bands
2G: 850 / 1900
3G: 850 / 1900
4G: Banda 4 (AWS, 1700) / Banda 28 (APT700, 700 MHz*)

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