Related
Went to a sprint store (appointment) and they told me that when I am connected via wifi at home, it will not be able to receive text notification and will not be able to see my picture (I have the download button showing but will not open the picture when I click on it). So this means, that when I have wifi connection at home, that disables the 3G connection that I have thus not seeing the Sprint's server where the text are delivered. Aren't the text messages via the 3G or 4G connectivity on the phone. So my wifi connection will not allow the 3G connection on the phone. I tested sending a picture message from my Epic to my Tilt2 (AT&T) windows phone with the same wifi connection and I get the notification and I have to click on the icon to display the picture with no problem. But the epic as I have explained earlier, will give me no notification, it gives me a download button when I open up the text message - but will not do anything at all - not opening the picture. when I disable my wifi - no problem
I need to test this, because if it's true thats bull****, I have Wifi at home on all the time. Heck if Sprint is going to start capping the unlimited plans, why force us to use 3G at all times when there's wifi available? testing this...
yea you're correct, it shows the button if you go into the messages, but it wont notify or let you download it, it says failed. Thats garbage.
Thanks Six-Duece and so I am not the only one. Somehow, if you are connected via wifi, the 3G or even 4G (data connection) is somehow disabled.
Thanks once again.. I am going to return my phone since I am still within the 30-days.
and I notieced even here in Vegas that 4G connection is so flaky and always reverts back to 3G and I pay $10 for something that is not used.
Maybe one day, when 4G connectivitiy is much more stable, then the $120/yr would be worth it. $120 is not joke nowadays
This is a problem for me also. People have told me it has something to do with sprint/android users, which I dont see how thats the case when I have been with sprint for over 3 years now and this is the only phone that has happened to me on.
I have owned the HTC EVO, Touch Pro, Touch Diamond, and Palm Pre on Sprint's network and non had made me turn wifi off in order to recieve pictures. (HTC EVO = Android device)..
Also it seems to let me SEND pictures with wifi on just not RECIEVE.. It sucks & hope someone will figure out a way to get by this non-sense.
yea this could be a deal breaker for me, I think I will weigh my options and decide if I want to keep hanging on to this or say screw it. It bothers me because it makes no sense.
Typically the way things works is like this, calls and text go over the voice network (or on 1x), so you can be disconnected from 3G and still send and receive plain sms.
Now MMS are sent and received (downloaded) over the data network, either 1xrtt or 3G EVDO. Whether you're on wifi or not shouldn't matter as long as you're connected to the cell network.
The issue with the Epic seems to be that if you're connected to wifi it seems to disconnect from the data network (either to save battery or for some other reason INSTEAD OF KEEPING A DORMANT CONNECTION TO THE DATA NETWORK) and as such MMS can't be downloaded or fail to.
Now I don't receive a lot of MMS so I've never really been affected by this enough to annoy me but I can say that other Sprint phones I've had with wifi do receive MMS even on wifi because I assume they keep a dormant connection to the 3G network.
Either way, for heavy MMS folks who conncet to wifi a lot this must be annoying.
Just one more bug we need to alert Samsung and Sprint to for a furure fix. It might be a bug or the phone was just designed that way for some reason.
i will have to try that this is bs
if they wont do anything i may have to get an evo instead but i wish not to have to
The reason I brought this up, is because I connect wifi most of the time (at work and at home), and family sends a lot of picture messages. So this is a big issue for me especially since you don't receive any notification.
Maybe if they fix this issue then I might go back, since I am still in the 30-day return guarantee. I will be monitoring this thread.
Thanks for all for testing and confirming my problem.
Hi,
Has anybody of you who had the same problem as I did, has this issue been addressed and fixed now..
Thank you for taking the time to respond back
I just noticed that my mms pictures are now downloading when on wifi. Maybe Sprint quietly fixed this bug? Anyone else notice the change?
Sent from my SPH-D700 using XDA App
sryans2004 said:
This is a problem for me also. People have told me it has something to do with sprint/android users, which I dont see how thats the case when I have been with sprint for over 3 years now and this is the only phone that has happened to me on.
I have owned the HTC EVO, Touch Pro, Touch Diamond, and Palm Pre on Sprint's network and non had made me turn wifi off in order to recieve pictures. (HTC EVO = Android device)..
Also it seems to let me SEND pictures with wifi on just not RECIEVE.. It sucks & hope someone will figure out a way to get by this non-sense.
Click to expand...
Click to collapse
It was a problem with the hero. Its not exclusive to theepic. Apparently it has something to do with adroid
Sent from my SPH-D700 using XDA App
No problems here. Just tested on my epic, wifes Evo, and my old Hero. Everythings working fine over wifi regarding mms. I wilk say tho that the Hero and Evo received the mms withing a minute, while my Epic didnt for about 8 minutes.
Sent from my SPH-D700 using XDA App
Guys,
I am seriously considering purchasing a Galaxy Tab to go with my Galaxy S.
My SGS already has a SIM card and as the Tab primarily won't be used outside of a Wifi area be that Home or Work and am unlikely to use the Tab as a Phone/SMS, I am wondering whether or not to bother purchasing a SIM Card to go with the Tab.
Percentage wise it should be something like 80% Wifi available.
Therefore, could you please let me know how you use your Tab and for those that don't use a SIM Card (be that for Data or Phone/SMS) do you find any restrictions?
Restrictions could be in the form of when the Tab is switched off (screen off only), as there is no SIM for any Data connection how do you find the Tab receives any internet updates.
When my SGS has it's screen switched off wifi is disabled and as such any data is sent through my SIM Card data plan. This keeps the phone updated be that email messages or App updates.
As such with no Data plan on the Tab how do you receive any email/App updates?
Beards said:
Guys,
I am seriously considering purchasing a Galaxy Tab to go with my Galaxy S.
My SGS already has a SIM card and as the Tab primarily won't be used outside of a Wifi area be that Home or Work and am unlikely to use the Tab as a Phone/SMS, I am wondering whether or not to bother purchasing a SIM Card to go with the Tab.
Percentage wise it should be something like 80% Wifi available.
Therefore, could you please let me know how you use your Tab and for those that don't use a SIM Card (be that for Data or Phone/SMS) do you find any restrictions?
Restrictions could be in the form of when the Tab is switched off (screen off only), as there is no SIM for any Data connection how do you find the Tab receives any internet updates.
When my SGS has it's screen switched off wifi is disabled and as such any data is sent through my SIM Card data plan. This keeps the phone updated be that email messages or App updates.
As such with no Data plan on the Tab how do you receive any email/App updates?
Click to expand...
Click to collapse
Go into Wireless and Networks, WiFi Settings, hit the Menu button, Advanced, WiFi Sleep Policy, and choose Never. There ya go, WiFi stays on when the device is asleep. This should be the default on all Android devices, but it's not.
WiFi uses far less battery than 3G, even if left on while sleeping, and of course it doesn't burn your data plan.
Croak said:
Go into Wireless and Networks, WiFi Settings, hit the Menu button, Advanced, WiFi Sleep Policy, and choose Never. There ya go, WiFi stays on when the device is asleep. This should be the default on all Android devices, but it's not.
WiFi uses far less battery than 3G, even if left on while sleeping, and of course it doesn't burn your data plan.
Click to expand...
Click to collapse
Thanks... Okay, that's got rid of that problem.
Anyone else have any opinions on whether or not to use the Tab with a SIM Card?
I can justify getting the Tab but I can't justify buying another SIM Card.... unless the advantages outweigh the costs.
Get a 10buck data only card and leave it plugged in. If you think you're going away for a bit, pay 10 bucks to re-enable it for that trip and be done!
Jyveafk said:
Get a 10buck data only card and leave it plugged in. If you think you're going away for a bit, pay 10 bucks to re-enable it for that trip and be done!
Click to expand...
Click to collapse
Don't think they do a Data card for that price in the UK.
You can get a £10 SIM Card from the likes of T-Mobile but it's still £10 every month regardless of whether you use it or not.
Hey I don't have a galaxy tab used to have an alas before it bricked. Anyway there is no need to buy a simcard just Google advisable.apk. Its a mod that allows you to establish an ad-hoc connection to pull internet from a mobile or computers ad hoc connection
Sent from my X10i using Tapatalk
george1983c said:
Hey I don't have a galaxy tab used to have an alas before it bricked. Anyway there is no need to buy a simcard just Google advisable.apk. Its a mod that allows you to establish an ad-hoc connection to pull internet from a mobile or computers ad hoc connection
Sent from my X10i using Tapatalk
Click to expand...
Click to collapse
Intrigued, I did as you said Googled 'advisable.pk' and the results came back..... Nothing.
Are you sure you have the name correct?
Beards said:
Don't think they do a Data card for that price in the UK.
You can get a £10 SIM Card from the likes of T-Mobile but it's still £10 every month regardless of whether you use it or not.
Click to expand...
Click to collapse
Not so.
There are plenty of PAYG deals doing around that allow you to do.
For example -
3.
T-Mobile do a £2 per day deal which is quite good.
My personal favourite would be GiffGaff if there was any kind of O2 signal where I live.
EDIT - actually, my new personal favourite would be TMo 6MONTHWEB for £20, which gives you 1GB a month for 6 months for only £20!
As far as I'm aware, all of these are effectively "pay as you play" options. If you don't need to use the internet from one month to the next, just don't use the SIM, and when you need to ensure you have enough credit to buy an add-on/goody bag whatever.
Regards,
Dave
Beards said:
Guys,
I am seriously considering purchasing a Galaxy Tab to go with my Galaxy S.
My SGS already has a SIM card and as the Tab primarily won't be used outside of a Wifi area be that Home or Work and am unlikely to use the Tab as a Phone/SMS, I am wondering whether or not to bother purchasing a SIM Card to go with the Tab.
Percentage wise it should be something like 80% Wifi available.
Therefore, could you please let me know how you use your Tab and for those that don't use a SIM Card (be that for Data or Phone/SMS) do you find any restrictions?
Restrictions could be in the form of when the Tab is switched off (screen off only), as there is no SIM for any Data connection how do you find the Tab receives any internet updates.
When my SGS has it's screen switched off wifi is disabled and as such any data is sent through my SIM Card data plan. This keeps the phone updated be that email messages or App updates.
As such with no Data plan on the Tab how do you receive any email/App updates?
Click to expand...
Click to collapse
Hi Beards
FYI, T-mobile US no contract Tab comes with a SIM card unactivated.
Wifi works just fine in this configuration. It also works without SIM card however you get a message Emergency calls only.
Cheers
I have a sim for my tab. $20/month Bell Flex plan is cheap enoigh and I can cancel at any time and just tether with my desire. Wifi at home but HSPA everywhere else. Once the roms start coming out ill unlock amd just use my telus sim with a BT headset for calling. Using the bell sim allows me to text from my GT and I love that option.
Sent from my GT-P1000M using XDA App
I didn't put sim in my Tab at first, but now I got one and a tiny dataplan to go with it, since I mostly use wi-fi and work and home.
Croak said:
Go into Wireless and Networks, WiFi Settings, hit the Menu button, Advanced, WiFi Sleep Policy, and choose Never. There ya go, WiFi stays on when the device is asleep. This should be the default on all Android devices, but it's not.
WiFi uses far less battery than 3G, even if left on while sleeping, and of course it doesn't burn your data plan.
Click to expand...
Click to collapse
Really wifi uses less battery? So is there a way to fully disable 3g and use wifi only , thinking of just using a phone as a access point
Sent from my SGH-T849 using XDA App
jay_jay_n said:
Really wifi uses less battery? So is there a way to fully disable 3g and use wifi only , thinking of just using a phone as a access point
Sent from my SGH-T849 using XDA App
Click to expand...
Click to collapse
Airplane mode and then WiFi back on works.
I believe you can use the XDA Superpower app.
Sent from my SGH-T959 using XDA App
jay_jay_n said:
Really wifi uses less battery? So is there a way to fully disable 3g and use wifi only , thinking of just using a phone as a access point
Sent from my SGH-T849 using XDA App
Click to expand...
Click to collapse
Switch to GSM only which will leave the phone operational, or airplane mode with wifi on to completely switch off cellular radio.
Regards,
Dave
Interesting comments.
I was not aware you could obtain a SIM card with Data for such a cheap price.
However, it's nothing really to do with the money, I'm fortunate to be able to afford an additional card without even thinking of any financial consequences. I am though more interested in hearing how you use the Tab and how you get around the problems.
Having said that I know what will happen; I'll get the Tab and then end up purchasing another SIM Card with all the trimmings for something like £15 to £20 a month just for ease of use.
this is wierd i have it set to never sleep wifi but it seems like everytime the screen is off the wifi does sleep, i am using the modified wpa_supplicant to connect to my ad_hoc...
slimdizzy said:
I have a sim for my tab. $20/month Bell Flex plan is cheap enoigh and I can cancel at any time and just tether with my desire. Wifi at home but HSPA everywhere else. Once the roms start coming out ill unlock amd just use my telus sim with a BT headset for calling. Using the bell sim allows me to text from my GT and I love that option.
Sent from my GT-P1000M using XDA App
Click to expand...
Click to collapse
how much did bell charge you.
i wanna get one without a data plan just out right.
what options do we have?
fnakfhe said:
how much did bell charge you.
i wanna get one without a data plan just out right.
what options do we have?
Click to expand...
Click to collapse
Bell charges $649, but also requires you sign up for at least one months' service (minimum $20, but they bill for that), and there's the $35 service fee (which they may charge on the spot, or they may bill you for, or even waive).
Cancel the data plan as soon as you leave the store, you're still out $55+tax but have a month's service to show for it. Or keep it on for two months and get a $50 credit, which after taxes means you get those two months for free, and THEN cancel.
There are no other options, though you may be able to talk a Best Buy or Futureshop flunkie to sell you one outright with no activation, but that's very hit or miss.
Hey there,
I just got my nexus s a couple days ago and right away I noticed that when I switch from wifi to Tmobile data (3G) it takes about 5 mins or so for 3G to actually connect and allow me to surf or use any data connection at all. By the way, it still takes the same amount of time(~5 mins or so) to connect even if I check 'use only 2g networks'. Then in the past 2-3 days everything seemed to work fine (mainly cause I haven't been switching between 3g/wifi but today I found a notification on my phone that a system update is available so I went ahead and installed it. That was 2 hrs ago and ever since then I cant connect to either 3g or edge. For a moment I thought that there might be some issues with the network itself so I slipped the sim card into my old Nokia phone and I immediately got the edge connection (my nokia doesnt support tmobile 3g). I see the 3G icon, ocasionally I see the arrows getting highlighted as well but they never turn green. I restarted the phone several times and it still doesn't connect. Anyone else expereinced this?
Thanks,
TpaFl said:
Hey there,
I just got my nexus s a couple days ago and right away I noticed that when I switch from wifi to Tmobile data (3G) it takes about 5 mins or so for 3G to actually connect and allow me to surf or use any data connection at all. By the way, it still takes the same amount of time(~5 mins or so) to connect even if I check 'use only 2g networks'. Then in the past 2-3 days everything seemed to work fine (mainly cause I haven't been switching between 3g/wifi but today I found a notification on my phone that a system update is available so I went ahead and installed it. That was 2 hrs ago and ever since then I cant connect to either 3g or edge. For a moment I thought that there might be some issues with the network itself so I slipped the sim card into my old Nokia phone and I immediately got the edge connection (my nokia doesnt support tmobile 3g). I see the 3G icon, ocasionally I see the arrows getting highlighted as well but they never turn green. I restarted the phone several times and it still doesn't connect. Anyone else expereinced this?
Thanks,
Click to expand...
Click to collapse
not sure if i understand 100% what your saying, but how fast your device acquires 3G depends on how strong of a presence there is of 3G
Right, but once it acquires the connection it stays strong and I never lose it. Besides that, even if 3g is weak shouldn't edge connect? I know for a fact that edge is available and strong since I never had problems acquiring it with my old signal and even now when I use my old phone it takes not more than 5 sec to connect to edge. Anyway, like I said I found that little weird but not a big deal as I haven't had any problems in last 2-3 days. However, ever since I installed that update I don't get any data conection (3g or edge) no matter what I do.
TpaFl said:
Right, but once it acquires the connection it stays strong and I never lose it. Besides that, even if 3g is weak shouldn't edge connect? I know for a fact that edge is available and strong since I never had problems acquiring it with my old signal and even now when I use my old phone it takes not more than 5 sec to connect to edge. Anyway, like I said I found that little weird but not a big deal as I haven't had any problems in last 2-3 days. However, ever since I installed that update I don't get any data conection (3g or edge) no matter what I do.
Click to expand...
Click to collapse
TpaFL, I am having the exact same issue as you, but I confirm that the Gingerbread update has nothing to do with it. When I got my phone last week I also noticed that the transition from wifi to 3G took a long time, and in some cases I ended up needing to reboot the phone. However, beginning yesterday morning, before the update was sent OTA, I could not use 3G/Edge at all and it's been that way ever since. One thing I've noticed is that when you trying browsing to a webpage that you will get redirected to a "m.web2go.com" page that says "service unavailable". To me this means that I still have 3G connectivity, but somehow T-Mobile is blocking my access to the target site for whatever reason.
When I called T-Mobile and explained the situation they told me a couple of things: 1) there was a network outage in my area that could be causing the problem; and 2) that I might be having a problem due to the fact that I am still on an old Blackberry plan. Neither of these make sense to me because if I plug my SIM into my old phone (Nexus One) everything works perfectly fine. I'm also hesitant to move to one of their current internet plans because my Blackberry plan is so attractively priced.
I just PM'd you regarding this in the hopes that maybe we can talk live and trade notes on how to get this problem solved.
Bob
betabob26 said:
TpaFL, I am having the exact same issue as you, but I confirm that the Gingerbread update has nothing to do with it. When I got my phone last week I also noticed that the transition from wifi to 3G took a long time, and in some cases I ended up needing to reboot the phone. However, beginning yesterday morning, before the update was sent OTA, I could not use 3G/Edge at all and it's been that way ever since. One thing I've noticed is that when you trying browsing to a webpage that you will get redirected to a "m.web2go.com" page that says "service unavailable". To me this means that I still have 3G connectivity, but somehow T-Mobile is blocking my access to the target site for whatever reason.
When I called T-Mobile and explained the situation they told me a couple of things: 1) there was a network outage in my area that could be causing the problem; and 2) that I might be having a problem due to the fact that I am still on an old Blackberry plan. Neither of these make sense to me because if I plug my SIM into my old phone (Nexus One) everything works perfectly fine. I'm also hesitant to move to one of their current internet plans because my Blackberry plan is so attractively priced.
I just PM'd you regarding this in the hopes that maybe we can talk live and trade notes on how to get this problem solved.
Bob
Click to expand...
Click to collapse
I had the same problem, I still had a BB data plan. Seems TMO has the IMEI's of the Nexus S ( the phone tech asked me how I liked my S without me telling her what I had... ), but not the Nexus One. My N1 worked just fine with the BB plan. Switched the 2 lines I have data on to the 4G Unlimited (Their name for non-BB data) and all is well.
lethalp1mp said:
I had the same problem, I still had a BB data plan. Seems TMO has the IMEI's of the Nexus S ( the phone tech asked me how I liked my S without me telling her what I had... ), but not the Nexus One. My N1 worked just fine with the BB plan. Switched the 2 lines I have data on to the 4G Unlimited (Their name for non-BB data) and all is well.
Click to expand...
Click to collapse
Hmm...I think T-Mobile knew I had N1 because the rep I spoke to mentioned that she saw that I switched to the N1 back in January.
Do you really need to be on a 4G plan since the Nexus S only supports 3G? And do you know if you're still able to use the Nexus S for tethering without having to pay for T-Mobile's tethering service?
betabob26 said:
Hmm...I think T-Mobile knew I had N1 because the rep I spoke to mentioned that she saw that I switched to the N1 back in January.
Do you really need to be on a 4G plan since the Nexus S only supports 3G? And do you know if you're still able to use the Nexus S for tethering without having to pay for T-Mobile's tethering service?
Click to expand...
Click to collapse
you do not need to pay for Tmobile tethering.
slowz3r said:
you do not need to pay for Tmobile tethering.
Click to expand...
Click to collapse
Okay, thanks. Did you get any sort of explanation from T-Mobile as to why they allowed N1 users to access 3G using a BB plan but not the Nexus S? Seems to me that data is data, regardless of the actual device you're using.
Like other posters said, these Nexus S phones have unique IMEI numbers that T-Mobile can recognize and apply data settings on. I have/had a grandfathered Smartphone Unlimited (24.99) data plan on my line for about 3 years now. It worked flawlessly with my Touch Pro 2, Nexus One and Dell Venue Pro.
I noticed with the Nexus S, after I disconnected from wifi and went back to 3G, I would get the time out errors and "upgrade your plan" page in the browser. A reboot would fix it but that was annoying. I called TMO customer support, spoke with a supervisor who changed my grandfathered Smartphone Unlimited (24.99) to the grandfathered Android Unlimited Plan (also 24.99). All that changed was the name, but I never saw that "upgrade" message again. I tried my SIM in my Nexus One and Venue Pro after the change and now all my devices can use 3G data with no issues.
lethalp1mp, I hope your new data plan does not cost you more money because I know for a fact your previous plans can be changed to work at the same previous price.
betabob26 said:
Okay, thanks. Did you get any sort of explanation from T-Mobile as to why they allowed N1 users to access 3G using a BB plan but not the Nexus S? Seems to me that data is data, regardless of the actual device you're using.
Click to expand...
Click to collapse
Data is data, the reason they charge more for a smartphone plan is because smart phone users are likely to use much more data.
betabob26 said:
Hmm...I think T-Mobile knew I had N1 because the rep I spoke to mentioned that she saw that I switched to the N1 back in January.
Do you really need to be on a 4G plan since the Nexus S only supports 3G? And do you know if you're still able to use the Nexus S for tethering without having to pay for T-Mobile's tethering service?
Click to expand...
Click to collapse
It's just what they call their non-Blackberry data plans now from what I can see. You will need to add messaging if you do switch, as the BB plans included messaging, or at least mine did.
Arcarsenal said:
lethalp1mp, I hope your new data plan does not cost you more money because I know for a fact your previous plans can be changed to work at the same previous price.
Click to expand...
Click to collapse
For me, it came out to be less than what I was paying before.
Well, I just called TMO and spoke to a rep that claimed the reason why I wasn't getting data access was due to my IMEI not being recorded in their system. She took down the IMEI number from my Nexus S and entered it into their "system", and told me it takes up to two hours to register. I played along, but I rather doubt this is going to fix my problem. I'm sure I'll end up having to switch out of my BB plan.
So I just picked up a couple of WM phones HTC743 and an AT&T Tilt 2.
I've been using one of the early windows smartphones for a number of years just for the the contact manager because it uses activesynch nicely with Outlook. Too damn small for any network access though.
I'm not terribly interested in a big data plan for a lot of internet access. I might pickup my email and surf a bit while I'm traveling though. I had wanted to use the wifi for that.
Th HTC s743 gave AT&T a bit of a startle because the didn't know what it was.
It's functioning but even though I have Data Conn. turned off it still manages to automatically turn on once in a while. I see daily very low volume charges even though everything says I'm accessing via WIFI.
I just plugged the simm into the Tilt 2 and though I haven't called AT&T as yet about this phone it did allow calls in and out but I can't seem to get the internet connection working even though wifi shows as being connected. It takes a long time for it to connect compared with the S743.
So ... is there a way to use either of these phones via wifi only?
Just turning off the Data Conn. on the s743 doesn't seem to completely work. The pre loaded GPS app appears to automatically turn Data Conn. back on. I know it does this if wifi & Data Conn. are both turned off.
A neat little AT&T billing trick?
From what I have read on here I think I maybe screwed on the TILT 2.
It also appears that until I register the Tilt 2 with AT&T my WIFI internet surfing just isn't going to work or do I have something else wrong?
I just have Data off, and no Data plan, but I'm using a android phone. I'm using the HTC Aria.
I was able to fix the S743 by just deleting the "APN"? in the configuration menu. I can always reload it quickly from AT&T if need be. But that phone also let's me pick between AT&T or Tmobile so I think it's more flexible to begin with. It's WM6.1 whereas the AT&T Tilt 2 is WM6.5 and there's no such configuration page where you can download the network configuration from AT&T. I've looked but maybe I missed something?
I also can't get this phone to work on WIFI either yet.
If you can, just change a character in the apn. This will stop it connecting, and it will let you easily switch it back on by changing it back if need be
Hello,
I've had this issue across more than 1 device and more than 1 carrier.
Here's what happens:
I enable WiFi, and for a while everything works as expected. I can send and receive MMS messages. I can disable WiFi and go back to my 4G connection.
The problem is, after an unknown amount of time, the phone drops the 4G connection in the background. I only know when I can't receive/send MMS messages anymore. At that point, if I disable WiFI there's no 4G data connection, and I have to turn Airplane mode off and turn it back on.
This is really annoying. It happened to me using Sprint and a Galaxy S4 (both stock and custom ROMs) and it's happening to me with a Galaxy S5 from MetroPCS. (I've used the stock Metro ROMs, Stock T-mobile ROMs, and Custom T-mobile ROMs).
Right now I'm using a Stock T-mobile ROM with the latest firmware, carrier is MetroPCS.
What can I do so this doesn't happen? It's really frustrating.
Thank you for your time.
Disabled "Smart Network Switch" in WiFi Settings?
*Detection* said:
Disabled "Smart Network Switch" in WiFi Settings?
Click to expand...
Click to collapse
Hello.
That's already disabled.
Should I enable it?
I tried with "smart network switch" enabled and disabled and problem still happened.
My S5 G900F Android 5.00 (Smart Network Switch disabled, Power Save disabled) on EE UK has had this problem for 9 months after phone upgraded itself to Lollipop (EE win the accolade to being the SLOWEST ON THE PLANET to provide Android updates.....). Since Jan 3, my wife's G901, a couple of weeks after it upgraded from 5.0 to 5.02, has developed the same problem. Neither phone has ever been rooted or other.
I have fruitlessly searched everywhere for a solution without success. EE Customer Services Tier 2 & Samsung's own service centre have failed to fix it. EE & Samsung blame each other for 5.1 or 5.1.1 not being available for download. Neither is prepared to resolve the issue despite hours on the phone. Have tried Safe Mode, Factory Reset, clearing everything, reloading APNs & Samsung even reloaded Android. All a waste of time: Many many days of it!
After approx half an hour connected to Wi-Fi, only way to get the mobile data to connect, is either reboot, enter & exit Air-plane mode or flip the 4G > 3G > 4G connection under More Networks. Have tested the fault in different cell areas countries and continents; fault is same everywhere.
It seems there are quite a few sufferers of this problem.
Samsung S5 keeps losing data connection
I have the same problem. My new Samsung phone loses the data connection (even though data is turned on) and I can only re-connect by restarting the phone. The first EE shop I took it to couldn't help at all. The second gave me a new SIM - that didn't work. Then I tried online support and after 3.5 hours of my life, in which I was passed on from one person to another, they completed a factory re-set - which didn't work (and additionally lost all the personalisation of my screen and some of my contacts). So I now have a not-very-smart phone which I have to re-start every time I want to use data. This is a business contract and the phone is less than two months old, but I'm not getting any effective support from EE. Android version is 5.0.2
me too, since last update. and app 'phono' shows "mobile data off" not got a time on it, but when i leave wifi coverage, it wont reconnect to cell data 2g/3g/4g. flightmode toggle to restore.
Abandon hope if you have this intermittent mobile data problem!
...at least until there is a software update, though I have no idea if that will help.
I have now tried a new sim card, a factory reset, and a replacement phone - which was provided only because I'm a business customer and I found a sympathetic member of staff. *By the way, I was told that if you are personal customer they won't consider replacing your phone if it is more than a month old - even if you started complaining about the phone as soon as you got it, the chances are a month will have elapsed by the time they put you through the hoops of a new sim, reset etc - and then it is too late to insist on a replacement phone.
In any case the replacement phone didn't resolve the issue so I have reached* a dead end. My phone fails to connect to data after having been connected to wifi - you have to do it manually each time you move away from a wifi connnection. At first I was doing it by restarting the phone, but am now following the advice of someone else who has the same problem and am going into flight mode and out again. *
This is not satisfactory, and it seems from reading forums that EE are to blame for the problem rather than Samsung, but I'm not 100% sure about that.*
Possible solution that works, for me, at the moment!
Having suffered this issue of my S5 (SM-G901F) not connecting to mobile data after being on Wi-Fi for a while unless switching airplane mode on/off for a few weeks; although it has probably been happening since the update I received late December; I have tried all of the turn this switch off, factory resets (x2), etc, etc, etc. and Googled the issue without success.
I have found this thread interesting, and I even tried calling EE support only to be told "you have tried everything that we would tell you to do" and "it wouldn't be a sim card, or handset issue, sounds like software". The reply was basically that like-it or lump it until the 5.1 update is released "by Samsung not EE because EE do not release Android updates". [Perhaps EE don't release the updates, but the stock rom is tested by them and their bloatware added before they eventually release it!!!]
Following my last reset I tried selectively re-installing the apps I used incase that was causing the issue. No Luck!
One last thing I tried was to look at every system 'thing' that I could find which used/switched any part of the mobile/mobile data/wifi - in addition to the settings I had already tried (all of which were mentioned in this thread previously). One thing I could not find not mentioned here, or anywhere, was the VoWi-Fi call on/off which I had always set to on as I do not live in a great reception area. Calling over Wi-Fi is great when you don't have a strong mobile signal.
Having 'played' with this setting for the last 24 hours I have found that the VoWi-Fi on/off appears to be a possible cure - for me anyway.:fingers-crossed:
When VoWi-Fi was set to off and leaving the phone connected to Wi-Fi overnight, the S5 immediately switched to mobile data this morning when I turned the Wi-Fi off . It continued to switch between Wi-Fi and mobile data all morning whilst out and about in and out of Wi-Fi connections - Woop Woop!!!
I then tried switching VoWi-Fi on (with Wi-Fi on and at home), leaving the phone for a number of hours, only to find that when I turned Wi-Fi off the phone refused to connect to mobile data even with a 'decent' mobile signal. The only way to get it to connect was to go back to switching Airplane mode on/off.
Switched VoWi-Fi off again, left Wi-Fi connected, left the phone for a couple of hours, etc. and hey-presto immediately switched to mobile data when I turned the Wi-Fi off. [Dances around the room because he's got the S5 automatically switching to mobile data again. Even though I'm at home with a great fibre internet and strong Wi-Fi connection!!!]
I do not know if this could be a solution for the others who are suffering from this issue, but it appears to be a solution for me at the moment. I thought I would share as your previous posts have helped me and you all seem to be pulling your hair out; like I have been; trying to find a solution.
Try it, it may work, but don't shoot me if it doesn't!
It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.
Is it wi-fi calling that's causing the problem?
I have wondered if there is a link with wi-fi calling, but haven't tested it properly. I signed up with ee and bought the Galaxy phone specifically so that I could use wifi calling, as the town where I live (in the Scottish Borders) doesn't get a mobile signal strong to work reliably indoors from any of the networks. I'll try turning off wi-fi calling to see if that sorts the data thing (though I see that for one person above it did not). That would mean I wouldn't get calls or texts when I'm at home so it would not be a permanent solution for me. But in fact the wi-fi calling is not reliable anyway....
Brian_svc said:
It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.
Click to expand...
Click to collapse
Brian,
You never know the way things are going with this issue; given that nobody seems to be able to pinpoint the fault; turning it on may just sort it!!!
still no change and its a pita.....