Overheating and touchscreen non responsive - Desire HD General

Today i was using Google navigation while driving and recharging. After approximately one hour i took the phone out of the holder and it was very hot and the touchscreen was not responding.. took out the battery and left it to cool for an hour.. then it worked find again..
Has anyone had this problem or know why it happened? Could this cause permanent damage?
I'm running cm7 rc1 with the radio from 27jan.
Thanks in advance!
Sent from my Desire HD using XDA App

Charging the battery creates heat.
Lengthy GPS usage creates heat.
Heavy 3g/4g usage creates heat.
Holders and cases trap heat.
When a smartphone overheats it locks up or shuts off.
This isn't really an android or device specific issue as most smart phones do this. Some phones have countermeasures in place such as metal that extends from the high heat chips to the outside of the phone to help dissipate the heat and some manufacturers assume you wont be doing this combination for whatever reason.
If you let it overheat often it will eventually cause damage to the circuitry. Some different roms MAY help marginally but it is not really a rom specific issue either. If your phones had better heat dissipation it would cost more. It is one of those price balance issues in the manufacturing/design process.
Some things to try
Take it out of the case
Put a fan or vent(in car) on it
Don't charge at the same time your doing gps functions

Thanks a lot for your reply...
Do you by any chance know an app or something to monitor this temperature build up?
Sent from my Desire HD using XDA App

A good app is Android assistant or elixir.

Related

high battery heat !

when i listen music for about 30 mins + and running some programs such as adobe reader or opera, i can feel a warm in my hands from the battery. actually its more like to be said a relatively high heat felt by my hands !?
is this high battery heat normal? i mean for an everyday usage.
tnx in advance
Note: i did search but didnt find anything about LEO battery heating.
The battery can sometimes get quite warm, but it should never be hot. If it heats up to much you should probably get it looked at.
The battery in the HD was a lot worse than this. I think there may have been some issues, but HTC have worked on it. Thankfully, I don't know of any HTC phones exploding anywhere yet! lol
mine gets hot as well some times especially when I use igo in my car and charge the phone at the same time but also when playing a game etc.. but I read in the manual that this is normal... although I believe heat to an extent that can burn your hand its not normal.... mine never got that hold
just my 2 cents
karaern said:
...... i can feel a warm feeling when I have it in my hands.......
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Hello,
If you are using something like Opera, coupled with a number of applications that are cpu intensive, then you are going to get high battery drain which equals high heat output. Some of the heat will be coming off the cpu as well but the end result is the same.
The problem is worse if you are using wifi and/or gprs and you are in a low signal area, which means that the device and the battery need to work even harder to serve your needs.
If this happens again then check your location relative to wifi and gprs and/or reduce the number of intensive applications you have running at the same time.
If this fails then you may have a fault; however I think one or all of the factors mentioned above are linked to your issue.
WB
ok tnx for replay guys...i accept this as normal situation, and yes i definety like to use igo8...and really its soo nice to have pda such LEO that can easily open and run several such programs!

crazy overheating

I have had atrix about a week now and I have been having some extreme overheating issues. After about 15 minutes of watching a youtube video, according to temp monitor lite, my cpu temperature rose to about 55 degrees celsius. Is this nnormal? Or should I as for a replacement?
Thanks.
There us several threads about this....
And its normal idk why.
Mine its at 55 or more and battery get like 43+
.......................................................
Sent from my loved atrix ;D
I'm wondering, why do you say 55C is overheating?
That's very hot for a hand held device in my eyes. A pc its not so bad, but still that's hot!
tehrules said:
That's very hot for a hand held device in my eyes. A pc its not so bad, but still that's hot!
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Click to collapse
Yes, it's hot, but apparently it's normal. Scares me when it gets that hot, but I haven't heard of anything really bad happening to anyone or their phones.
Sent from WinBorg 4G via XDA premium app
Are you people saying its normal .. as in a lot of people are experiencing this?
Or
saying its normal as per Motorola saying its normal?
If its the first option, I would hardly think that is safe. Ever think its a device wide ISSUE? Unless Motorola say that the device has no issue running at those temperatures, then I would really doubt it is normal.
Do you think this phone has some sort of unseen substance in it that prevents it from being damaged at this kind of temperaturewhich no other smartphone has? There is no extra protection for the sim or memory card. Which obivously are not meant to deal with excessive heat
Exchange it
Sent from my MB860 using XDA App
If the phone had active cooling for the processor (like a fan, hahaha.) and it still "overheated" then that would be an issue, otherwise you're looking at a 1GHz phone with twice the cores of any previous phone at the same clock speed. What are you really expecting?
I dont agree that its normal for the phone to get hot regularly, i definitely wouldn't put up with "crazy overheating". And I dont use my Atrix moderately either, I'm constantly on it. TiBU tells me I have 417 system/user apps as an example of my extreme use. There are a couple other threads on this subject, op you should search them out. WatchDog will monitor your apps and let you know if any are misbehaving.
Wond3r said:
Are you people saying its normal .. as in a lot of people are experiencing this?
Or
saying its normal as per Motorola saying its normal?
If its the first option, I would hardly think that is safe. Ever think its a device wide ISSUE? Unless Motorola say that the device has no issue running at those temperatures, then I would really doubt it is normal.
Do you think this phone has some sort of unseen substance in it that prevents it from being damaged at this kind of temperaturewhich no other smartphone has? There is no extra protection for the sim or memory card. Which obivously are not meant to deal with excessive heat
Click to expand...
Click to collapse
From Motorola:
"It is possible phones will become warmer during heavy use. This is normal behavior especially if you are transmitting data, talking for an extended period of time, or playing games or music on the device. In these conditions, the phone is transmitting and utilizing alot of power on the device which will generate heat.
Motorola phones manufactured in 2009 or later have a "cool down mode" function. This feature is designed to protect the battery and circuit board. If the internal temperature of the phone exceeds 136 degrees Fahrenheit, the device will shutdown all functions except emergency calls. When this happens it will display a cool down mode message. Once overheated, a phone will not regain full functionality until the internal temperature drops below 136 degrees Fahrenheit. Ensure you are not leaving the phone in locked cars, in direct sunlight, on warm or hot items such as heaters or radiators, or any location that produces heat that will heat up the phone."
If it gets hot while charging the battery, and doing nothing else, there is a problem.
Now, please don't give up your day job, because being a smartass isn't working for you! Don't let the doorknob hit ya where the good lord split ya on yer way out!
My phone has never been over 105 degrees Fahrenheit and that was only because I was trapped inside a black car for 30 minutes with the AC turned off and it being 95 degrees out :?/
I loled.
How hot is 55c?
Sent from my Arc using XDA premium App
SuperDeform said:
How hot is 55c?
Sent from my Arc using XDA premium App
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My phone got to 140drgrees in the car dock
Sent from my MB860 using XDA Premium App
Dude its a dual core phone hello its gonna get hot its not a little girls phone this is the big boss this thing cranks out alot of power HELLO just look at the battery what do u you expect
CaelanT said:
From Motorola:
"It is possible phones will become warmer during heavy use. This is normal behavior especially if you are transmitting data, talking for an extended period of time, or playing games or music on the device. In these conditions, the phone is transmitting and utilizing alot of power on the device which will generate heat.
Motorola phones manufactured in 2009 or later have a "cool down mode" function. This feature is designed to protect the battery and circuit board. If the internal temperature of the phone exceeds 136 degrees Fahrenheit, the device will shutdown all functions except emergency calls. When this happens it will display a cool down mode message. Once overheated, a phone will not regain full functionality until the internal temperature drops below 136 degrees Fahrenheit. Ensure you are not leaving the phone in locked cars, in direct sunlight, on warm or hot items such as heaters or radiators, or any location that produces heat that will heat up the phone."
If it gets hot while charging the battery, and doing nothing else, there is a problem.
Now, please don't give up your day job, because being a smartass isn't working for you! Don't let the doorknob hit ya where the good lord split ya on yer way out!
Click to expand...
Click to collapse
Ok .. you showed a critical threshold of the phone. Do you think pushing the phone to excessive heats but staying below that threshold is good for the phone? Notice that it doesn't mention how SIM cards and memory cards will continue to respond when being exposed to excessive heat with no ventilation or circulation ..in fact your quote clearly says that feature is for the bAttery and circuit board
Bottom line..
you can push your phone to 130 degrees (since that's below your shutdown threshold ) and I will spread out my usage and keep my temperature down to a minimum ... and my phone WILL last longer than yours and I WILL have less issues with it.
Highest my battery has ever got is 48c
highest my processor has ever been is 63c
was the phone hot? probably.
processor normally sits at about 45-50 in my cardock as per what setcpu says
battery sits between 40 and 45 in the car dock.
Watching a movie in the car dock whilst my kid was in the car setcpu says it hits anywhere between 55 and 60.
It leads me to believe that the max operating temperature for the CPU is right at about 65c, and teh battery right about 55c.
Wond3r said:
Ok .. you showed a critical threshold of the phone. Do you think pushing the phone to excessive heats but staying below that threshold is good for the phone? Notice that it doesn't mention how SIM cards and memory cards will continue to respond when being exposed to excessive heat with no ventilation or circulation ..in fact your quote clearly says that feature is for the bAttery and circuit board
Bottom line..
you can push your phone to 130 degrees (since that's below your shutdown threshold ) and I will spread out my usage and keep my temperature down to a minimum ... and my phone WILL last longer than yours and I WILL have less issues with it.
Click to expand...
Click to collapse
So you are basically talking about the SIM card and memory card on all phones which are going to come out with dual core and no active cooling, cos they are all going to get hot. What Motorola has stated is what any manufacturer would and does. They have given us their safe operating threshold. Now, 136 degrees is a lot, but how much of this heat affects your SIM card and SDCard? I don't know, and you have provided absolutely nothing to substantiate your personal claims. Bigger doorknob needed I guess!
I simply responded to the OP telling them it's normal for this phone to get hot. If you want to continue down this avenue we can, but until you have something from a SIM card manufacturer and SDCard manufacturer substantiating you claims, I'm done.
Sent from WinBorg 4G via XDA premium app
SuperDeform said:
How hot is 55c?
Sent from my Arc using XDA premium App
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you know, there is this awesome service called google that is good for finding answers. in fact you can enter something like "55C to F" and get the conversion.
here, lets show you how it works
http://lmgtfy.com/?q=55C+to+F
CaelanT said:
So you are basically talking about the SIM card and memory card on all phones which are going to come out with dual core and no active cooling, cos they are all going to get hot. What Motorola has stated is what any manufacturer would and does. They have given us their safe operating threshold. Now, 136 degrees is a lot, but how much of this heat affects your SIM card and SDCard? I don't know, and you have provided absolutely nothing to substantiate your personal claims. Bigger doorknob needed I guess!
I simply responded to the OP telling them it's normal for this phone to get hot. If you want to continue down this avenue we can, but until you have something from a SIM card manufacturer and SDCard manufacturer substantiating you claims, I'm done.
Sent from WinBorg 4G via XDA premium app
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Click to collapse
Considering the memory card and SIM card are not far from the battery and are trapped under a cover... a lot of the heat would be affecting them as well. When did I say anything about dual core at all? I don't think I even typed those words out.
Point is that I don't know if most of these people are even doing enough tasks on their phones to even get TWO cores aggitated enough to put out that kind of heat. All of my other smart phones were pushed much more than this and have remained pretty cool to the touch. Even one with a metal battery cover.
I was more replying to the many posts across the ner and people I know that have the Atrix heat up too much and for too long.
As far as OP goes..
"I have had atrix about a week now and I have been having some extreme overheating issues. After about 15 minutes of watching a youtube video, according to temp monitor lite, my cpu temperature rose to about 55 degrees celsius. Is this nnormal? Or should I as for a replacement?
Thanks."
When you're streaming video the heat will increase, but make sure you dont let it stay hot for increased periods of time. You dont need to request a replacement unless you are experiencing excessive heat frequently.
Also, when streaming - try not to have GPS and other things like that running in the background.

Critical battery temperature

Hey. Does someone you know, what is the highest (read: critical) battery and HW temperature in this phone? I am a little bit scared when I'm getting even 55*C on battery when I am using it as a navigation connected to charger in a car. I know it's too high because when it's heating over 49*C it stops charging. My question is how dangerous is such high temperature for HW and Battery? Is it normal behavior?
I never had such high temperatures, and I live on a hot country (Brazil). Try to check apps running in background, or, if you are using 3G and charger, it can get really hot. But I think it's normal, since my phone reaches 45ºC while charging, and I don't use 3G.
with 3g my phone gets crazy hot. i once left it on overnight (it didnt go to sleep) and when i woke up it felt dangerously hot, musta been 50deg or something
otherwise, with wifi it just gets warm... still worrying though, considering none of my other portable devices have ever gotten this hot before... just shows where all of the battery life goes to! :S
i dont think its the battery getting hot though, it must be the cell chip. my batt temps are usually pretty low, and the batt itself doesnt seem to get hot. its just the panel above the battery that warms up
My phone got so high temperature (55*C) when I was using navigation. Moreover it was pluged to the car charger (but wasn't charging because of high temperature) and mounted to the window in hot sunny day. And I'd like to know how dangerous is such high temp. for the device.
I wonder if we have dud phones? my battery life sucks ass... bare able on wifi, but **** with 3g
Agree with scott. With prolonged use my battery doesnt heat up, just the panel above the battery (where the camera is)
And my battery life sucks too. Gotta keep it charged in the car for even short (30 min) trips with navigation
Sent from my MotoA953 using XDA App
Try checking the manual (if there is) for operating temperatures etc.
I'm not exactly sure of how it'll affect the phone but it poses health problems due to higher radiations.
Try preventing this by ensuring all other (running) apps that you don't need are closed by using a task killer and all connectivity stuffs (eg. bluetooth, data sync) ESPECIALLY THE BACKGROUND DATA if you don't need it. Also, if possible try to refrain from covering the back panel (mainly the area near the camera) and allow ventilation to let it cool so it won't overheat.
What else I do is leaving the keyboard opened so there's even more surface area for it to cool.
The problem isn't just about damage, but that you don't want to be holding hot metal.
Yes it sucks but its a price to pay for such high specs packed in such a tiny casing.
My friend who owns Samsung Galaxy II has his phone heating up even more frequently and quickly, so we're not the only ones
Its annoying because we know its avoidable and shouldnt have been allowed in the final design by motorola
I've never seen such high temperatures with my M 2.
Highest was 47ºC while charging and playing a game. It usually sits around 35-36ºC idle, and 40-42º during games.
scottyn said:
I wonder if we have dud phones? my battery life sucks ass... bare able on wifi, but **** with 3g
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newbietown said:
And my battery life sucks too. Gotta keep it charged in the car for even short (30 min) trips with navigation
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That's normal guys... Every device dying in a "few minutes" with 3G. And U know what? From my last 3 devices which I have been using to surf in the Internet with 3G (Moto RIZR Z8, Nokia N86, Moto Milestone 2), MM2 lasts the longest.
newbietown said:
Agree with scott. With prolonged use my battery doesnt heat up, just the panel above the battery (where the camera is)
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Click to collapse
That's right, but every app just showing the battery temperature
Damn..
Yesterday my milestone 2 became hotter as ever, just above the battery (where the camera is, like newbietown). First I turned it off, but it stayed hot even then. After I removed the battery it became cool again.
But! Now my MS2 is completely dead...
It's really not turning on again, and charging is really weird (irregular flashin led). And my warranty is void because of me installing argen2stone I guess ..
Well, just flash a stock rom and they'll never know...
My phone is not recognized on my computer using USB . Can I still use rsd lite?
First get to bootloader mode: Power + Volume Up (or down) + Camera
If battery is too low you'll need to buy a relacement or a external charger.
Sent from my Milestone 2 XDA App
Try taking it to warranty. Argen2Stone is so lightly modded, maybe they won't mind it. Anyway, you have nothing to lose now. And this really looks like a HW problem, not SW
Sent from my A953
Beginning of next week I will hand it in for warranty. I think it has something to do with the power circuit in the phone. Sometime i've used HTC chargers (1A) instead of the motorola charger (0,85A).. That could be the cause Hopefully they cannot see that.
I don't think that's a problem. I always use a Nokia charger, I find the original charger too short, the Nokia has a good lenght. And I never had problems with overheating. Also, 1A is the maximum current that the charger can provide, not the nominal [email protected] anytime
Rocking with my M2 and XDA app

Excessive heat gain when on 3G?

I was just wondering if this issue was unique to my device. Whenever I browse on 3G, any task from minute to high-energy consumption, I notice that the area right under the battery bay builds up heat without fail. It doesn't happen when I perform any other fiction on the device, just with 3G. The heat dissipates in a fairly reasonable amount of time, about twice the rate at which it builds.
For example, the list of forums on the XDA-Developers page takes about 2-3 minutes to load in its entierity, and by the time its done i can easily distinguish the top of the device from the bottom, simply because of the heat building in the lower part.
I'm trying to figure out why its happening and if its possibly a defect? I haven't made any modifications to my device thus far, with the exception of a few bumps and bruises as a result of my clumsiness, so should I exchange my unit? Or is it anything to worry about?
Heating up happens with all smartphones these days because of 1ghz processer so its normal however if it gets too hot the battery life could be shortened and the CPU life if they are close to each other. So I suggest that if it goes more than 40 C then you should turn it off. Also to get a rough idea of how hot 40 C is try it with water and see how hot it is.
Sent from my GT-I5800 using XDA App
MisterPhilleh said:
I was just wondering if this issue was unique to my device. Whenever I browse on 3G, any task from minute to high-energy consumption, I notice that the area right under the battery bay builds up heat without fail. It doesn't happen when I perform any other fiction on the device, just with 3G. The heat dissipates in a fairly reasonable amount of time, about twice the rate at which it builds.
For example, the list of forums on the XDA-Developers page takes about 2-3 minutes to load in its entierity, and by the time its done i can easily distinguish the top of the device from the bottom, simply because of the heat building in the lower part.
I'm trying to figure out why its happening and if its possibly a defect? I haven't made any modifications to my device thus far, with the exception of a few bumps and bruises as a result of my clumsiness, so should I exchange my unit? Or is it anything to worry about?
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Hi this happens on my phone as well. I have contacted Dell and they will be sending out a replacement to me.

Touch screen fails in hot weather...... Any help

Hello,
Android mt6589 dual sim phone 2013 ThL model, works very well except in very hot sunlight, phone gets v hot causing screen to go crazy. Tried using gps but hopeless!
Does anyone know how to fix this? Are all touch screen phones like this in hot sun.?
Sent from my A110 using xda app-developers app
gmincca said:
Hello,
Android mt6589 dual sim phone 2013 ThL model, works very well except in very hot sunlight, phone gets v hot causing screen to go crazy. Tried using gps but hopeless!
Does anyone know how to fix this? Are all touch screen phones like this in hot sun.?
Sent from my A110 using xda app-developers app
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Click to collapse
Yes, most of them do go crazy when you operate them under extreme temperature ranges. The CPU generates heat, that is the optimal heat the phone can bear. But if you overclock it, or use under extreme heat conditions, its performance starts decreasing, as you might be probably aware that electrical conductivity depends upon temperature in metals. The colder it is, the better electricity it conducts, however a phone is also made up of semiconductors (about 75%), which increase conductivity under higher temperatures. that's probably the issue, since your phone's becoming unstable. You may even face the risk of loosing data if you continue doing this.
On a second note, why not keep icecubes all the tym with you...?

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