Database Users

You're kidding me right?

Is the LG Ally seriously getting a froyo update before the fascinate. Yet another reason why I hate Samsung & Verizon
http://www.androidcentral.com/lg-ally-about-get-froyo-update
You can rant with frustration & disappointment below. lol.

I gave up on samsung updating us a while ago. I know this doesn't mean much, but I was at a verizon store the other day so for the hell of it I asked when we were getting our froyo update. He blatantly said "you're not getting it." At least I know I can count on the awesome devs to unleash the true potential of this phone. Thank you kaos, jt, birdman, geeknik, adrynalyne, sonofskywalker, and anyone else I forgot. You guys are awesome
EDIT: I forgot....THANK YOU IVORY for donating the fascinate to kaos!!
Sent from my SCH-I500 using XDA App

halfcourtshoes said:
Is the LG Ally seriously getting a froyo update before the fascinate. Yet another reason why I hate Samsung & Verizon
http://www.androidcentral.com/lg-ally-about-get-froyo-update
You can rant with frustration & disappointment below. lol.
Click to expand...
Click to collapse
Not sure why you mention Verizon, since they're the ones pushing the LG update. Shouldn't is just be Samsung?

I can only keep a poker face so long....the recent cd rom bug is pushing me over the edge.

adrynalyne said:
I can only keep a poker face so long....the recent cd rom bug is pushing me over the edge.
Click to expand...
Click to collapse
I'm thinking I'm glad I'm standing pat on... umm... whatever the hell was before DL09... DJ05?
I just picked up my morning coffee.

The Ally was released in May, they have been waiting a lot longer...
(Though some of the other US SGS phones were released in June.)

Well, some of them were promised 2.0 and their updates stopped at 1.6.

"Enhanced browser performance for faster loading of Java Script pages. Note: Adobe Flash browsing will not be supported on this device"
Did you guys MISS that line ???? No Flash browser, might as well not be 2.2....

Yes, we totally are kidding!
Verizon released Froyo for the Fascinate yesterday, but they just won't give it to you. Why? We're not sure. Maybe you didn't pay your bill on time, or maybe they're prejudiced against people with {insert your hair color here} hair. They can be pretty capricious that way.
The rest of us are rocking it, but nobody has posted here about it because we all like keeping secrets and making you angry.
Toodles!

Samsung charges providers with the update, verizon does not want to pay for it since its open source. Therefor we wont see it unless samung gives it for free or someone here can make it happen. my bet is on XDA not Verizon. Next phone will be motorola seems they are happy in bed with verizon and get all the updates and fixes.

pvgomer said:
Samsung charges providers with the update, verizon does not want to pay for it since its open source. Therefor we wont see it unless samung gives it for free or someone here can make it happen. my bet is on XDA not Verizon. Next phone will be motorola seems they are happy in bed with verizon and get all the updates and fixes.
Click to expand...
Click to collapse
Please don't spread rumors. There are enough in the blogosphere to do it for you.

pvgomer said:
Samsung charges providers with the update, verizon does not want to pay for it since its open source. Therefor we wont see it unless samung gives it for free or someone here can make it happen. my bet is on XDA not Verizon. Next phone will be motorola seems they are happy in bed with verizon and get all the updates and fixes.
Click to expand...
Click to collapse
You hit this one right on the head! Sammy needs a lesson on what "open source" is. Although I think Verizon could be a little more vocal, in the end it all comes down to Sammy.

adrynalyne said:
I can only keep a poker face so long....the recent cd rom bug is pushing me over the edge.
Click to expand...
Click to collapse
Agreed and there web site is down so I can't download the media recovery and was unable to find the toolboot exe
Sent from my SCH-I500 using XDA App

pvgomer said:
Samsung charges providers with the update, verizon does not want to pay for it since its open source. Therefor we wont see it unless samung gives it for free or someone here can make it happen. my bet is on XDA not Verizon. Next phone will be motorola seems they are happy in bed with verizon and get all the updates and fixes.
Click to expand...
Click to collapse
Please don't perpetuate unverified rumors.

mexiken said:
"Enhanced browser performance for faster loading of Java Script pages. Note: Adobe Flash browsing will not be supported on this device"
Did you guys MISS that line ???? No Flash browser, might as well not be 2.2....
Click to expand...
Click to collapse
Actually, I would gladly take 2.2 without flash to get JIT and chrome to phone, not to mention some apps are coded to only work on newer versions.

gbmitchell said:
Actually, I would gladly take 2.2 without flash to get JIT and chrome to phone, not to mention some apps are coded to only work on newer versions.
Click to expand...
Click to collapse
I would, but the majority of the tools and noobs in here only care about Flash. I'm actually most excited about JIT and the ability to upgrade integrated apps independent of software updates (like Gmail for example)

adrynalyne said:
I can only keep a poker face so long....the recent cd rom bug is pushing me over the edge.
Click to expand...
Click to collapse
Really? Don't leave us Adrynalyne. It's making me mad too. I was forced to update to DL09 since I got my phone replaced today, and I went back to DJ05. And then the CD bug happened. It's such an awesome phone, crippled by poor carrier/manufacturer support.

Im not leaving...its just the OCD in me kills me on things like this.
We got it resolved yesterday, anyway.

I'm new to this forum and still trying to find my way around it, so could you point me in the direction of the usb situation fix please? Thank you.
Sent from my SCH-I500 using XDA App

Paranoid about the warranty!

Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?

99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.

Ryjabo said:
Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?
Click to expand...
Click to collapse
Nothing to worry about... If you have to take your phone back to the store just Odin back to stock and problem solve. Everything is on the Wiki.

063_XOBX said:
99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.
Click to expand...
Click to collapse
exactly! I took my epic in back in November to complain about battery management issue I was having and to swap out for a new one. I told the rep what a bummer it was that I had to re-install all my apps and he said
"naw man, you can just save everything on your sd card no problem. that's what its there for!"
to which I replied, "only on froyo, and only if you install the leaked dk28 build"
rep:

Yeah they don't even know.if a phone is rooted or not. Besides just like people aid previously just use Odin and it.flashes it.back to stock. Its a lifesaver sometimes.
Sent from my Evo Killer!!!

Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk

Top Nurse said:
Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.

Thanks for all the replies.
Rooted today using this: http://forum.xda-developers.com/showthread.php?t=808103
No problems.
Now if only there was a Gingerbread ROM...

Ryjabo said:
Now if only there was a Gingerbread ROM...
Click to expand...
Click to collapse
Don't even start

Darkk69 said:
Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.
Click to expand...
Click to collapse
I did too and with the code check it shows new but hey do you believe that I don't cuz if we can make the phone looks unrooted with Odin they can make their own phone to appear as brand new.
dito33
Sent from my SPH-D700 using XDA App

New software sprint has

Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App

Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App

Overstew said:
Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Yup.
But who cares about the baseband? It's just the modem version.

Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App

fury15 said:
Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
More information would be appreciated. Name of the software, how it's connecting, etc.

Only thing I know is the tool I use to check it... Its the thing that auto activates you're device so I don't know much
Sent from my SPH-D700 using XDA App

Whoa sprint gonna start crackin down on the roots? J/k just kuz I highly doubt they really care all that much...
Sent from my SPH-D700 using XDA App

*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.

pixlz said:
*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.
Click to expand...
Click to collapse
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.

I had my external speaker go out and took it up to the Sprint store to get the speaker replaced. The tech asked me if I rooted it, but he didn't have a problem with that.
The problem I had was that replacing the speaker screwed up the phone somehow so I had to re-flash. Meaning it wouldn't boot properly. But that is another story.

bender_123 said:
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.
Click to expand...
Click to collapse
So they knew just from you calling on that rooted phone that you had a custom ROM on there? Wow, not too bad.

OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )

fury15 said:
Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Sounds like you left out a lot of information:
1. How do you know this? Is this something that happened to you or is this heresay / speculation?
2. Was this done on Stock phone or one with SRF/Bonsai (with no ciq?)?

TexasEpic4GUser said:
OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )
Click to expand...
Click to collapse
I could care less about the Intercept...that damn thing can burn in a pit...which may actually help it function better than it currently does.
Not sure if they have a system or not, but I laughed that the dude knew the only way it works is with a custom ROM. I have Ubentdroid on it and at least the capacitive buttons work now.
If you can't tell, I would not recommend the Intercept. It sucks more than the suckiest suck that ever sucked.

This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.

DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
+1 on this

DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
Sometimes its an issue that isnt a biggie, so unroot is a waste of time. With my wifes, it was that her phone stopped being recognized on Sprint service. It ended up being an account screw up.

Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)

DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
EXACTLY! why take a chance? especially if you have lost/stolen protection, you don't want to give them a reason to screw you over. good to know they can figure it out over the phone as well tho. hopefully they stay content letting people root away w/ no consequence except for a voided warranty, considering all the reasons they give customers for rooting (CIQ, DRM, ect...)

Overstew said:
Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)
Click to expand...
Click to collapse
Baseband is your modem version...
Sent from my SPH-D700 using XDA App

Is there any stable rom available?

I have tried every custom 2.3 rom available, but none of them is stable.
Will we get the official 2.3 rom?
Sent from my Dell Streak using Tapatalk

There are rumors of an official asian gingerbread version, yes.
Source: fards

Hope it is true...
Sent from my Dell Streak using Tapatalk

MySeLfPT said:
There are rumors of an official asian gingerbread version, yes.
Source: fards
Click to expand...
Click to collapse
No asian is getting GB update dude.
'em from India and when ask dell ppl they passout

Besides, unlocked Streaks direct from Dell would be the first to get such an update since ROMs for those units don't have to be modified by the carriers to add carrier bloatware before being released.

well... i am not here to defend it. It is a rumor after all... everybody belives in what they want to belive.

2.2.2 stable
Is gingerbread "really" needed?
Yeah, who wouldn't want the latest & greatest OS for our device, but, just for me, 2.2.2 (purchased direct from Dell, unlocked) is smooth as silk.
It came with 1.6, up'd to 2.1, then 2.2.2 and with the script tweak, it's smooth as silk. Does it get 10,000 on the benchmarks? Nope, not hardly, but I can run it for a week at a time, no lock ups, only the once in a while app FC, so I have to ask myself, does it do what it is suppose to do? YES. What benefits would I gain from updating to GB or HC? Probably not much other than some eye candy.
This gadget is my business device 75% of the time and I don't have time to constantly reboot, reinstall, wipe everything out.
I guess I'm among the minority.

Strephon Alkhalikoi said:
Besides, unlocked Streaks direct from Dell would be the first to get such an update since ROMs for those units don't have to be modified by the carriers to add carrier bloatware before being released.
Click to expand...
Click to collapse
In india its unlocked one . The so called EU MDL
Sent from my Dell Streak using XDA App

Well, if it came from Dell, it will get the update first, which is my entire point. If it comes from a carrier, you have to wait.

You are not alone, p51d..... I bought a Nexus 1 back when they first came out..... After a couple of months, I got REALLY tired of not having pinch-to-zoom in the browser..... so I decided to root it and install a custom ROM that would give me that capability. Although technically the ROM install was successful, the phone's battery life immediately plummeted to about 3-hours (from a full charge). When the lcd started becoming cloudy (probably from overheating due to a half-baked ROM), I sent it back to Google for replacement. 2-weeks later it arrived freight COLLECT, along with a letter from Google saying because it had been modified, the warranty was void. That was a $600 lesson I learned the hard way.
When I read here where people want to change some minor feature and root their Streaks, then run into major problems and expect others to fix it, I just have to smile to myself. I mean is it really worth destroying your phone just to get a fraction of a millisecond faster processor speed?
I bought my Streak factory-unlocked from Dell, and because of my past experience, I would never root it, especially since it's my only phone/pocket-sized link to the outside world. When the warranty expires, I'll probably get something else. But my factory-installed Froyo OS is smooth as silk. It's not lightning fast, but I don't have an extra $550 that I can blow to make it faster LOL
Sent from my Dell Streak using xda premium

SHildebrandt said:
You are not alone, p51d..... I bought a Nexus 1 back when they first came out..... After a couple of months, I got REALLY tired of not having pinch-to-zoom in the browser..... so I decided to root it and install a custom ROM that would give me that capability. Although technically the ROM install was successful, the phone's battery life immediately plummeted to about 3-hours (from a full charge). When the lcd started becoming cloudy (probably from overheating due to a half-baked ROM), I sent it back to Google for replacement. 2-weeks later it arrived freight COLLECT, along with a letter from Google saying because it had been modified, the warranty was void. That was a $600 lesson I learned the hard way.
When I read here where people want to change some minor feature and root their Streaks, then run into major problems and expect others to fix it, I just have to smile to myself. I mean is it really worth destroying your phone just to get a fraction of a millisecond faster processor speed?
I bought my Streak factory-unlocked from Dell, and because of my past experience, I would never root it, especially since it's my only phone/pocket-sized link to the outside world. When the warranty expires, I'll probably get something else. But my factory-installed Froyo OS is smooth as silk. It's not lightning fast, but I don't have an extra $550 that I can blow to make it faster LOL
Sent from my Dell Streak using xda premium
Click to expand...
Click to collapse
Rooting never hurts unless you have no idea what you are doing. ( I had to say this )
Sent from my Dell Streak using Tapatalk

So Streakowner, what you mean is how well the phone functions after it's been rooted (even "correctly" rooted), has NOTHING to do with the ROM installed on it? With all due respect, I beg to differ with you on that point.... please explain further
Sent from my Dell Streak using xda premium

SHildebrandt said:
So Streakowner, what you mean is how well the phone functions after it's been rooted (even "correctly" rooted), has NOTHING to do with the ROM installed on it? With all due respect, I beg to differ with you on that point.... please explain further
Sent from my Dell Streak using xda premium
Click to expand...
Click to collapse
if you refer to rooting as only having the su and busybox installed then , you are wrong, but if you meant that installing custom ROMs is bad practice , I do agree totally with you, you never know what is inside the complied libwebcore.so for example, can just be anything there, even some nasty code you aren't aware but your bank will insist it was you who ordered that item from Ebay .
Sent from my Dell Streak using Tapatalk

I should have clarified that, streakOwner..... my bad ... You are correct...... Rooting alone did not destroy my Nexus...... the culprit, no doubt, was my choice of which ROM to install.... Nonetheless, it did void the warranty...... To borrow an overused phrase, "Other than that, Mrs, Lincoln, how was the play"? LOL
Sent from my Dell Streak using xda premium

To expand on what he said, the usual modules added from rooting are:
SU
Superuser.apk
Busybox
Sometimes bash.
By themselves they dont do anything, on a rooted system with no root able apps it's functionally the same as not being rooted.
It depends entirely on what apps are doing that requires root permissions to accomplish.
It's like buying a bad battery that will explode. If you dont ever charge it and put it in your phone nothing will happen, it's just a plastic brick until then.
Rooting would be the equivilent to removing the battery cover and installing it vs having it taped shut.

Good analogy, Manii..... Unfortunately, my need to have pinch-to-zoom on my Nexus basically ended up costing me the phone. Had I waited for an update, or installed a different ROM, I maybe could have avoided disaster......
Just from looking around here, it seems the vast majority of custom ROMs are slightly, if not overly, buggy (IMO..... I mean, look at the title of this thread). I had an old HD2 awhile back that I would flash different ROMs to, just for kicks.... but it wasn't my main phone. Prior to that, I unlocked our iPhones (relatively simple), so I thought installing a different ROM on the Nexus couldn't be all that difficult..... The root/ROM install was simple enough, but the real trick with Android is finding a custom ROM that actually works 100%. That's why I took issue with streakOwner's "if you know what you're doing" comment. I should've clarified the Nexus problem was totally ROM-related..... not a "pbk&c" issue (Problem Between Keyboard & Chair) LOL
Sent from my Dell Streak using xda premium

im running a stock but rooted streak, couldnt be more happy.. only needed root for blocking ads, and to change fonts etc. swtich between this and my infuse..

Hey SpiritCrush..... Not to veer off-topic here, but how do you like your Infuse? T-Mobile is getting the Galaxy S2 on Friday (4.65-inch screen version), and I have a line on my Family Plan that's up for renewal.... so I might consider getting one (I'm going to renew that line anyway).... Not sure I can live with "TouchWiz" though.... Humm.... that one might be worth rooting just to disable TouchWiz (how's that to segway back on topic?)
Sent from my Dell Streak using xda premium

spiritcrusher33 said:
im running a stock but rooted streak, couldnt be more happy.. only needed root for blocking ads, and to change fonts etc. swtich between this and my infuse..
Click to expand...
Click to collapse
Co-sign. I run 354 rooted and I never have any problems, and I use this as my only device.

drsuicide said:
I have tried every custom 2.3 rom available, but none of them is stable.
Will we get the official 2.3 rom?
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I also tried every 2.3 rom available, only the simplestreak seems to be an unofficial stable rom, but not "rock solid" as I noticed sometimes it freezes expecially while using ADW launcher.

So why us Sprint detecting I'm in mikfroyo 4.62

Anyone know why when I tried to open a network support ticket they are detecting I'm on a mikfroyo rom. I changed Roms so many times the past 6months.. so what the hell is up with that:
They even said you have to be on a official Rom.. man how they detect this info is pretty funny. And how wrong it is.
But any way to fix that issue
Sent from my PC36100 using XDA App

Why do you think they would give you support when you voided your warranty by rooting and installing another ROM?
I mean seriously...

I don't need support. I do wish to inform them of their network problem here... If so I have 8 other people with Sprint who are official.. who can report the network problem aswell ... Why would I need support if my phone is perfectly fine. And besides the fact I'm not running the Rom they are indicating I am...
Sent from my PC36100 using XDA App

Again... think about it for a little bit. They don't know if you have 8 other people who are experiencing they same problem you are.
They're not going to waste their time with a problem that could be the result of a modded phone.

nemoid said:
Why do you think they would give you support when you voided your warranty by rooting and installing another ROM?
I mean seriously...
Click to expand...
Click to collapse
You only voided your warranty with HTC, not sprint. I've taken my rooted/S-OFF device many times and have talked to the store reps and they have no policy against rooted devices. There is stores that will give you a hassle just to be lazy, meanwhile other stores will ask you to simply flash back to stock to help narrow down issues caused by software or hardware.

Oh so a version from stock that just has apps removed that ate considered bloated. So that can be a phone error. Dude I've flashed many roms kernels and radios and its the network. I'm not after phone support. I don't need a warranty on my Damn phone but I pay them for service via their towers if they have issues with it then they should fix their network problems. I will pay insurion if I have phone issues its why I have them.
Sent from my PC36100 using XDA App

The guy just said to install a stock Rom and give him info. The guy was like okay 3rd party. You need to install stock . But he did agree there is probably a problem in the area.
Sent from my PC36100 using XDA App

ANyways the guy said I should keep stock until testing is done well. Im on a modified stock rom etc (testing this rom out). Anyways is there a way to show them my software/build number as stock or whatever to fool them when i re provision it to update their system?

nemoid said:
Again... think about it for a little bit. They don't know if you have 8 other people who are experiencing they same problem you are.
They're not going to waste their time with a problem that could be the result of a modded phone.
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no they are not wasting their time providing CUSTOMER support to a paying CUSTOMER

How can Sprint finds out if your rooted with a custom Rom? Even they never saw the phone?
Sent from my PC36100 using XDA App

culua said:
How can Sprint finds out if your rooted with a custom Rom? Even they never saw the phone?
Sent from my PC36100 using XDA App
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I used to Run Mikfroyo but the thing is I don't know how they know I was on a custom rom. Maybe when provision your phone it sends that data. Now I'm On a different rom but i was unaware how he knew. The guy *PinkElmo* basically just said to go back to stock ROM for the duration of the testing (sounds like he not only not has a problem with it but sounds like he uses custom as wellXD).
I'm still puzzled as to how they found out...

I also currently using mikfroyo 4.61. But I didn't start rooting after a month signing up.
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culua said:
I also currently using mikfroyo 4.61. But I didn't start rooting after a month signing up.
Sent from my PC36100 using XDA App
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I had to provision a few months back though... But It Got me wondering. I have been downloading a stock rom at 199mb it should take roughly 2-8 hours on the Sprints NOW DialUp Network

Sprint has a program called OMA-DM. This program has all the information from the status section of your device. When I worked for sprint we would have customers update their data profile, this would send the information to the tool. The rep can then see what rom you are on. However this did not work on AOSP roms since they do not update the profile.
If you want to fool sprint update your profile under a stock unmodified rom, then flash to AOSP, the info for the sense rom would be still in the system.
Furthermore they can see if you have updated the profile, so if you tell them that you did they will be able to see if you actually did or not.. They are also able to view all the transactions with dates and times between your phone and the tool.
My advise to you is to suck it up and run the official rom until the testing is over, usually about a week.
Also sprint has no control over a custom rom, so they automatically have you update profile and firmware to the current version to ensure that the phone is working to their standards and things that they have control over.
TL;DR - Quit complaining and use a stock rom so sprint can do their testing.

The complaining in this thread has me puzzled. Run a stock Tom for them to test, reinstall favorite Tom when done...

Pao23 said:
The complaining in this thread has me puzzled. Run a stock Tom for them to test, reinstall favorite Tom when done...
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is your favorite "Tom" a "Tom Collins"? hahaha, sorry. i had to.

Thanks and for data profile. Just the one under updates? If so it would have shown mikg if clean rom I got a download of stock and was going to flash it when i can before Tuesday since Monday is a holiday...
Thanks for informing me how they detect what Rom your on.
Sent from my PC36100 using XDA App

I imagine sprint can know quite a bit about your phone. When I had my diamond, (or maybe it was my Evo, I forget) something wasn't working right. I got on the phone with a tech, and he proceeded to to operate my phone while I was holding my phone. I could see the screen clicks, and him going from one menu to another, operating my phone remotely. Blew me away.
As for the monitoring SW mentioned earlier in this thread, does it read build prop values? Cuz I'm guessing that's how they get your device info.
Lastly, post 2 and 3 about not expecting sprint to work on/assess your rooted phone. BS. Sprint has given mixed signals about this. I know there have been internal memos released stating they now will honor rooted phones. I think lazyness is the culprit when a comes to CSRs or techs rejecting for root. I've always taken in my rooted phone and put a stockish rom on it first, when I have a hardware problem (blown speaker, broken screen, etc.)
sent from xda app on drews ics

cmsjr123 said:
Thanks and for data profile. Just the one under updates? If so it would have shown mikg if clean rom I got a download of stock and was going to flash it when i can before Tuesday since Monday is a holiday...
Thanks for informing me how they detect what Rom your on.
Sent from my PC36100 using XDA App
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Yes the one under the updates.
scottspa74 said:
I imagine sprint can know quite a bit about your phone. When I had my diamond, (or maybe it was my Evo, I forget) something wasn't working right. I got on the phone with a tech, and he proceeded to to operate my phone while I was holding my phone. I could see the screen clicks, and him going from one menu to another, operating my phone remotely. Blew me away.
As for the monitoring SW mentioned earlier in this thread, does it read build prop values? Cuz I'm guessing that's how they get your device info.
Lastly, post 2 and 3 about not expecting sprint to work on/assess your rooted phone. BS. Sprint has given mixed signals about this. I know there have been internal memos released stating they now will honor rooted phones. I think lazyness is the culprit when a comes to CSRs or techs rejecting for root. I've always taken in my rooted phone and put a stockish rom on it first, when I have a hardware problem (blown speaker, broken screen, etc.)
sent from xda app on drews ics
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They used an application call LogMeIn Rescue. It gives them the ability to remotely view/control a pc, windows or blackberry phone. Its actually a lot easier to do it for a customer more often then trying to walk them through it.
Yes the information displayed in the about phone section is stored in the build.prop.
As for the software; software plays a factor in how the device operates and communicates with the network. Sprint has designed the stock software on their devices to their standards. They know their software and how it works. Now take a custom rom, one that has be frankenstined together. How do you expect a company to properly troubleshoot and diagnose a problem that could very well be related to the customer software?
I totally agree with the laziness part on the Tech Reps, after working with the company for several years, Id have to say most of the reps were less educated or technically minded about the device that they were working with. I could not tell you how many times I would hear customers complain about the Tech Reps.
Going to a hardware issue, Custom software would not break the screen, blow a speaker, or otherwise cause physical damage to the device (with the exception of a battery). So these should have no effect on hardware warranty's or exchanges.