Database Users

Warning Wing owners: callers can hear you while phone rings!

A word of caution to fellow T-Mobile Wing owners:
I've found out that (occasionally) when my phone is ringing, the microphone is on and the caller can hear everything! My wife mentioned that she notices this when she calls. She can hear the ringer, and can hear me talking to others BEFORE I answer the phone! This can be really bad! The last thing I need is someone calling and hearing me mutter "What the #$%^ does this $%^& want now?" Plus it gives a big feeling of lack of privacy.
I thought surely it was a fluke, so called my self via landline and found it happened about 1 out of 10 or 15 times.
My next thought was it was software - some 3rd party app or tweak had caused it, so I hard reset back to the default stock ROM and still had the same problem. I installed a few different cooked ROMs, and still had the same problem.
The next troubleshooting step is to rule out hardware. My brother and coworker also use a Wing. I tried the same test and found the same issue there, so it wasn't unique to my device.
I called T-Mobile support to see if there was anything they could do, and they gave me a few bonehead suggestions: swap sim cards, hard reset, make sure the battery is fully charged...
Since this issue occurs:
1. With a clean stock ROM
2. With different cooked ROMs
3. On multiple devices
I don't really know what can be done about this. All I can do is watch my mouth while my phone is ringing until the T-MO Diamond or whatever Android phone they release comes out...
Anyone have any ideas? All you other Wing owners may want to try this yourself, or ask someone who calls you often if they've noticed it!
Ryan

oh wow no wonder.
its happend to me before.
but only once so im good.
thanks for clarification

This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.

Untalented said:
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
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I do experience what you're describing, but this is different. If I leave the phone sitting on the counter, then somebody calls me, they can hear my ringer and anything going on around the phone even if I don't touch it.
It's like the phone mic occasionally turns itself on, and the caller hears the open mic instead of the normal dialing tone.
Ryan

funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"

kidnamedAlbert said:
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
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TMobile rocks da house *g*

You may be under FBI surveillance :
http://news.cnet.com/2100-1029_3-6140191.html?part=rss&tag=2547-1009_3-0-10&subj=news

Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?

Bakkendance said:
You may be under FBI surveillance [/URL]
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lol!
Kar98 said:
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
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But that's the thing... the phone isn't picked up. After about 30 seconds, it rolls over to voicemail and shows as a missed call...
Ryan

HELP! Mic volume way too low.

Hi guys, I was hoping maybe someone can help me out and diagnose my problem. For the first part of the day, my phone worked normally. I could make/receive calls without any problem. All of a sudden in the late afternoon, I got a call from the 'missus' and she could not hear me at all. I thought it was just the phone possibly acting up so I rebooted and then called her back. She picked up but could not hear anything from my end. This went back and forth a few times until I reached for the home phone to call her back. After our conversation I tested the voice record and unless I talk very very LOUD and directly with my mouth/lips on the mic, the phone will pick up NOTHING. Even if I'm just a few inches away, it will not pick up my voice whatsoever. Is there some sort of setting that allows you to adjust mic sensitivity? I'm on the latest official Sprint ROM and was wondering if reflashing might do the trick? From my understanding of microphones, they either work or don't work right? I mean it IS picking up my voice, I just have to yell to high hell for it to do so. And even then the playback will not be nearly as loud as the volume I was yelling at (yes my speakers work correctly). Thanks in advance!
-Mike

Loud in-call volume

I've been noticing the following strange behavior:
Sometimes the in-call volume is just too loud. Even on the minimum volume setting someone standing a couple of meters away from you will still perfectly hear the conversation. This only happens when receiving a call, never (as far as I can tell) when making one.
If during the call I switch on and then off the speaker, then the volume goes back to what it should be.
Has anyone noticed this before? Workarounds?

Yes, I've noticed this.
Always does it when it has been connected to a headset.
I seem to remember it went away when I installed the Modoco rom...

Mine still does it with the Modaco rom

@squirreleater: Thanks for your reply. It is just as you say
@both: Do you know if the latest HTC firmware fixes this issue? I know, I know, but I can't find the time these days to upgrade and find for myself

I`m on the latest MCR and it still does it. Its really P*****G me off now. I hate to take a call because of it.. Surely more people than us 3 are seeing this?

Yup, same thing for me although I've never noticed a difference between receiving and making calls (will watch out for that now). Quietest setting is still ridiculously loud. I'm on MCR 2.6 but have noticed on other roms as well.

I've noticed this too, but seems as though when I press volume up, it starts working again and allows me to lower the volume.

I can confirm that your workaround is just fine. Thanks.

So if i press volume up then down it will go quieter?
I will try this next call i get...

I am getting this same problem ... thanks for the tip I will try it.

I just noticed this. but after having my hero for like over a month. Could have appeared when i installed like 3 games yesterday but cant see why games would cause that to happen. but yea the workaround of increasing then decreasing the volume works. and it only happens when i receive the call. strange...

Nexus One -- Incall Bug

So here's my issue.
During a call if i recieve a SMS/MMS/Email, my earpiece volume drops dramatically and i can use the volume rocker and put it too full and it still doesn't get back to a decent level.
So i was wondering if anyone else has noticed this and is having this small problem, other than that i am completely happy with the phone so far , haven't touched my iPhone since i recieved the Nexus One Jan 7th
P.S. i have SMS Popup app installed and same problem, so i have tried removing the app and still no cure
I haven't tried this on SpeakerPhone or BT Headset

I can 2nd this bug.
Along side, if you were to use any touch tone to send DTMF tones while on the phone (say you're entering your credit card or something), it also goes down real low. This is definitely a bug.
C

ya ....argh!!...hopefully a firmware update fix

I have experienced the bug as well...but what is even more strange is that if I get another text message or email and it causes the phone to vibrate the in-call volume shoots up even louder than it was before. I think it may have something to do with dual microphone and background noise cancellation this phone has.

No problem for me?
Just thought I'd offer some more input, but I don't think my phone is experiencing this problem..? I am currently on the phone with T-Mo, and had to enter numbers via the number pad while in the call, and the volume didn't adjust (neither up or down) at all.

I'm glad I found this thread. I should have read through all of the posts in XDA before starting a brand new thread about this. Sorry guys! I even have this issue listed on google's help forum with some ppl indicating the same. The call volume decrease for me when a call comes in. I have to put the phone on speaker, then take it off speaker in order to get the volume back to where it was. I use to have the volume decrease during an active call when a email or text comes in, but a small work around was to set the ringtone and notifications to silent in settings and in text and emails. Does anyone know if this is a software or hardware issue? or if there will be an OTA update to fix? This phone is amazing otherwise...I know there isn't a TON of ppl reporting this, so I hope google doesnt forget about us. I received a replacement that did the same thing along with new bugs the original didn't have, so I sent it back.

I have it also. Just thought it was me!

@johnboywilson, do you think google will come out with an OTA update for this? This is technically my first android phone, so im not sure how often they come out with updates, or if they get to all the issues no matte how few ppl might be having them. I had WinMo before, and they were pretty good at getting to bugs, sometimes even if just a handful of ppl have them. I had a samsung behold II for 2 weeks. I've only been using android for a little over a month now.

next time this happens will someone try swapping to speaker phone then back to handset and see if it goes back to where it was. I've had a problem a couple times where I couldn't hear the caller, switched to speaker phone, heard them fine, switch back to handset and the volume was back to normal. I honestly dont remember if I had received a notification at the time or not but I'd be curious to know if it is the same thing.

@zjchaser, if you had seen my two previous posts, you would have seen that I use the speaker phone on then off method to correct the volume decreasing when a call, text or email comes in while on a call. This is just a work around and not a fix. I need to know if we will get an OTA update to correct???

@Mrplennium I`m sure they will. if you go onto google support pages you will see what questions people are asking and what faults other people are experiencing.
@zjchaser I have had that problem too. If im on a call and i switch between speaker phone and handset the sound goes off. If i then make a new call the sound is still off and i have to switch between speaker and handset to get it to come back on!
Still love the phone though..

@johnboywilson, I hope you are right. I am one of those ppl that started a thread on the google forum about this issue, and others have been reporting it. I was just fearful that this is one of those issues that's in the minority, so google might skip over it. I hope that's not the case. Other than that, this is by far the BEST phone i've ever owned. I have no other issues with it.

I use the wired headset mostly, but I can confirm this as well. It isn't just another call or SMS for me that causes it...anything that adds a notification (SMS, plugging in to USB, email...anything!). The volume either goes crazy up, or crazy down. It seems to alternate.
It went down the other day after an email during a call, so I had to put the rocker all the way up just so it would sound normal. Shortly thereafter, I got a text and lost my hearing for about 10 mins...the phone can get very loud.
Seriously, this needs to be fixed.

Yup, it happens through the wired headset as well. I think it's def a software issue. Hope you have google people patrolling this site and seeing these issues as well. The first OTA update is coming this week, but for the 3G issue. No one knows what other possible fixes might be included.

Even received a replacement that did the same thing. Not sure why some ppl have working devices, and others have these software glitches. I doubt i'll ever be an early adopter again.

WOW! ok, after 3 preliminary tests, I can conclude that the OTA update has resolved this issue!!!!! YEEPEEE!!!!!!!! Now the phone is PERFECT! I will keep monitoring the situation throughout the day to see if it stays that way, which I can't imagine why it wouldn't!!!THANK YOU GOOGLE!!!!

it didnt fix the problem when i did the update,still have low incall volume

If you have low incall volume - rise it, or flash a kernel with volume boost hack. This bug has been resolved months ago. You're talking about something else.

In call sound help

Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?

Once connected hold the volume rocker on the side of the phone all the way up, aside from that I have no idea.

yea its wierd i know, i've called my wifes phone 10 times trying to replicate it but cant. but this morning it happened twice within 1 hour. i had to call back and then it seemed to work fine. hopefully its just tmobile being crappy and not my phone.

This is just IMO so there is no fact to what I am going to say. Myself, I think it is a HTC thing. My G1 did that all the time but when I got me a Cliq, I never had that issue again. Now that I have the N1 I have encountered this same problem again. It tends to happen more if you are in an area where is it Edge/GPRS.

predator290 said:
Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?
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I have experienced similar issues....For instance, I called someone today, and I couldn't hear them, it was weird...anyway, I got someones voice mail while calling them and it kept saying it could not hear me to record the message, LOL! I am striking it up to no being familiar enough with the phone or maybe my face hit the hold button or something on the screen, but I found it all strange. It's quite possible there is a bug or something although the touch screen can sometimes be touched by your face or whatever and put the call on hold by accident, etc. etc. Take a look at the on screen options once you make a call, there are many options including a hold button in the upper left hand corner which can easily be touched by your face, ear etc.

this is what the proximity sensor is for. it turns of the screen when it comes near your face.