Another Dell Venue Pro article highlighting the issues - Venue Pro General

Just wanted to let you guys know. I just got the DVP last week, and I write for abi. After initially being excited for the phone, I have run into the same issues I see here. So, being a writer, I decided to get my experience out for others.
http://anythingbutiphone.com/901
Not trying to spam at all, more just showing how the word is getting out. The more outlets they hear problems from, the better.
I will be doing the memory card swap in the next couple of days, thanks to you guys here. I'll let you all know here as well as on the new site how it goes!

Venue Pro Problems
Sorry to hear that others are having problems with their VP. I got the 8g model about two weeks ago and the only problem I have personally had is with WiFi. WiFi doesn't connect. I spoke to Dell and was told that this is a known problem that will be fixed with NoDo. Maybe a "downgrade" to the 8g model will restore your confidence in the phone? BTW I spoke with Dell about swapping out the sd card and was assured that doing so would not void my warranty. I haven't done so, but that may be an option if Dell Mobility can be believed.

Yes, it appears the 8GB model has been the better version. But, after seeing some reports and some users here, I am going to swap with another card. Hopefully that fixes the situation. I might need to make a call to Dell to double check the warranty situation. That would be nice if it doesn't affect it. Thanks for the tip on that though!

I would go with a Class 2 card if possible, seems the higher class cards are not really beneficial and this has been mentioned by others, my 32GB still crashes the same way as the original one and judging from the speed its probably a class 4.

Swapped with a SanDisk 16gb class 4 card. Essentially the same one that was installed in the Dell. Works flawlessly now!
Article update for anyone interested.
http://anythingbutiphone.com/1016
Thanks DeekoVB5!

Related

[Q] Slow Zune Sync With Replaced MSD?

Has anyone replaced their micro SD card and experienced the Zune sync pretty much hanging the device? I replaced it with a Kingston 32GB C4 card and it all seemed to work fine until I went to sync. I can get about 10, maybe 20 songs, sync'd, then it freezes. Kinda sucks.
I'd be very interested to hear how this goes - I have to wait at least aother month for my Venue Pro and I have a Sandisk 32GB C4 card waiting for it, so I will end up in the same boat as you.
(Except mine's Sandisk rather than Kingston, of course)
Please keep us posted on what happens. Incidentally, did you try another hard reset yet?
nathanysmith said:
Has anyone replaced their micro SD card and experienced the Zune sync pretty much hanging the device? I replaced it with a Kingston 32GB C4 card and it all seemed to work fine until I went to sync. I can get about 10, maybe 20 songs, sync'd, then it freezes. Kinda sucks.
Click to expand...
Click to collapse
Sync'd over 100 songs last night on my SanDisk 16GB Class 2 and it went swimmingly.
kltye said:
Sync'd over 100 songs last night on my SanDisk 16GB Class 2 and it went swimmingly.
Click to expand...
Click to collapse
2 differences here: brand of the card, class
Se4nH4x said:
2 differences here: brand of the card, class
Click to expand...
Click to collapse
The OP asked if anyone who's replaced the card is experiencing issues. I said I'm not. I'm also using a supposedly slower card. I wasn't implying that the OP is wrong in any way.
kltye said:
The OP asked if anyone who's replaced the card is experiencing issues. I said I'm not. I'm also using a supposedly slower card. I wasn't implying that the OP is wrong in any way.
Click to expand...
Click to collapse
No I am simply saying that the brand and class could affect the performance.
Maybe Sandisk and Class 2 are better for the dell venue pro?
Yeah, I dunno. I picked up another 16GB Patriot C4 - haven't tried that yet. I did a soft reset and cleared all apps, seems to be *somewhat* better although it's definitely not right still. I'll probably swap out the card again and give it ago.
Where were you able to find a 32GB SanDisk C4?
I got mine from Amazon 2 weeks ago. It was like $90 with same day delivery.
16GB Patriot...better, but still not great. Replaced the stock 8GB card and it appears to work as normal. I'll order the SanDisk one - seems like that's the way to go.
Edit: And did you get a C2 or a C4? I can find the C2 on their site, but the only C4s I see are Kingston and other brands.
Class four, even though the picture depicted a class two when I received it it was a class four card.
ANonymous627 said:
Class four, even though the picture depicted a class two when I received it it was a class four card.
Click to expand...
Click to collapse
Same here, ordered the class 2, received a class 4.
Now if I could just order the phone or get a ride from here to the local Microsoft store (darn hatred of driving) I'd be all set. I guess if waiting all this time hasn't killed me another week or two shouldn't be tha- I NEEDS IT NOW!!!!
nathanysmith said:
Has anyone replaced their micro SD card and experienced the Zune sync pretty much hanging the device? I replaced it with a Kingston 32GB C4 card and it all seemed to work fine until I went to sync. I can get about 10, maybe 20 songs, sync'd, then it freezes. Kinda sucks.
Click to expand...
Click to collapse
Are you sure it's a genuine 32Gb card? So many fakes floating around that bomb out after you try to copy more than a couple of hundred Mb to them.
Yeah...1.) It's Kingston, which is a brand I think most people trust. 2.) The device shows ~30GB of free space after the reset...so yeah, pretty sure Plus, the issue still occurs, just at a smaller scale, with the 16GB card I got, from another reputable manufacturer.
Thus far, it's taken about 1hr to copy ~850MB of files over =/
There's the issue with WP7... By the time you realise it's not an issue with the card but with your device, you're out of warranty .
Warranties are not worth a thing. What matters is the Sale of Goods act. A manufacturer cannot refuse to repare a faulty device just because you peeled a label off and replaced a card. Unless the fault is caused by the replacement of the card.
You might have to threaten them with Small Claims court action, but rest assured you'll win.
Voiding a warranty is not the same thing as losing your consumer rights. Warranties are provided by manufacturers, consumer rights are provided by law. Law trumps manufacturers. End of.
Jim Coleman said:
Warranties are not worth a thing. What matters is the Sale of Goods act. A manufacturer cannot refuse to repare a faulty device just because you peeled a label off and replaced a card. Unless the fault is caused by the replacement of the card.
You might have to threaten them with Small Claims court action, but rest assured you'll win.
Voiding a warranty is not the same thing as losing your consumer rights. Warranties are provided by manufacturers, consumer rights are provided by law. Law trumps manufacturers. End of.
Click to expand...
Click to collapse
Doesnt really apply since the Dell isnt available anywhere apart from the US which doesnt have such laws. However we can sue so I guess it evens out in the end.
It's also kind of a hard sell because it works perfectly with the stock 8GB card, so it's kind of hard to call it a fault with the device.
Minor update:
Purchased a 16GB Wintec Class 10 and it did ~850MB in around a minute or so. Definitely closer to what I'd expect.
for those who bought 'class 4' Sandisk - I've found nothing on SD's site to indicate that they even make a C4 card...so, i dunno what to say about that =/ Bought a class 2 32GB from newegg...should be here monday. Hope that works out so I can actually replace my ZuneHD
Sandisk 32GB Class 2 card in my DVP right now. No issues, loaded it up with a ton of videos and music and its working well. About 10GB free of the 30GB right now.

MicroSD Cards

So has anyone who has replaced their microsd slot not have any issues? If you did replace yours, then its been almost a month and by now you would probably know if there is an issue or not.
And if so what card did you replace it with.
Just so u know it'll be rare to find anyone with this phone since the only ones who got a hold of it had to have access to Microsoft stores which are rare. And even if u had access to ms stores, u were lucky if you got one since they were very limited.
And say they got one, the odds that they knew about xda developers is low. Very low. I mean xda is huge, but there arent a lot of users compared to the shear number of devices actually sold by a company.
Sent from my HTC Desire HD using XDA App
So,
did anyone who received their DVP tried to change the SD-card? Has anyone found a (confirmed) (un)official list of cards that are compatible or seem to work perfect?
I'd like to have it here before I order my DVP
Thanks!
Someone stated a 8GB model was successfully swapped with a Class 2 32 GB Sandisk card
http://forum.xda-developers.com/showpost.php?p=9893600&postcount=26
Yeah, I've read that one, so guess it will work, but since Microsoft announced that not just any high class would work, I had hoped some users would have started testing to see which would be best... And I've also read that it's not overal throughput that is important, but random read/writes...

32GB sd card!!

hey people...posted this new thread because i want to know if any of you are in use with a 32gb micro sd card and wanna know how is the feel likes with the android builds...
i currently use kingston 8gb microsd card class 4...
thinking to upgrade to 32gb....
please give your opinions and suggstions!!
thanks...
EDIT:i just ordered a kingston 32gb micro sd class 2....
hope android build should run fine as my 8gb
You should be fine. I've been using a SanDisk 32GB MircoSDHC card for months now, without any problems at all.
Best to all,
R
If you buy a 32Gb card ensure that it is a good one and do not buy one from Ebay if it comes from China and only cost ~$15.00. That is total junk!!!
asctony said:
If you buy a 32Gb card ensure that it is a good one and do not buy one from Ebay if it comes from China and only cost ~$15.00. That is total junk!!!
Click to expand...
Click to collapse
hahaha..yeah i saw cards like one you discribed...i already bought one it comes from hong kong and cost with shiping overall 60dollars!
its a kingston 32gb micro sdcard class 2..!!
i heard that sandisk cards is 3 times faster than kingstons... is that true?
When it comes, peel off the 32Gb sticker and you will find its a 2 or 4 Gb card. you can copy 32Gb onto it but it will be corrupted when you remove it from the pc...
Get your money back...
hey i dont think it could be that bad...if the item will be not the same as described on ebay i have the choice to return it back and get refund..!if the card will be 2gb or 4gb...!i have bought many things via ebay..also the 8 gb kingston class 4 i have all was fine and 100% as described...! anyway i hope this one will work fine
ultramag69 said:
When it comes, peel off the 32Gb sticker and you will find its a 2 or 4 Gb card. you can copy 32Gb onto it but it will be corrupted when you remove it from the pc...
Get your money back...
Click to expand...
Click to collapse
You are 100% correct. That is exactly what happen to me. I was very lucky and did get my money back from PayPal.
asctony said:
You are 100% correct. That is exactly what happen to me. I was very lucky and did get my money back from PayPal.
Click to expand...
Click to collapse
oh,c'mon...lets hope this wont happen to me...i have made a contact with the seller before the item will ship for my country and he told me that is original one...and if i am not satisfied i can return the item and get refunded!also selling it from turkey and no from china or hong kong...told me only that is made by japan
lets see when it comes.....!!!hope me good luck
edangel said:
oh,c'mon...lets hope this wont happen to me...i have made a contact with the seller before the item will ship for my country and he told me that is original one...and if i am not satisfied i can return the item and get refunded!also selling it from turkey and no from china or hong kong...told me only that is made by japan
lets see when it comes.....!!!hope me good luck
Click to expand...
Click to collapse
You can only wait until you get the card. I do hope that it works OK. However, just because mine did not turn out to be a good one, yours may. Good Luck. If it isn't, just get a refund from PayPal if you used them.
ok guys..thank you all very much..i ll post a reply when the card will arrive in my hands and let you inform if its fake or not
so see ya soon
Happened to me about three times before I got the message. Run a test when you receive it...
http://fightflashfraud.wordpress.com/2009/06/14/fake-32gb-sd-memory-cards-listed-on-ebay/
Good luck
Direct link...
http://fightflashfraud.wordpress.co...ld-standard-in-detecting-fake-capacity-flash/
jetsetwilly said:
Happened to me about three times before I got the message. Run a test when you receive it...
http://fightflashfraud.wordpress.com/2009/06/14/fake-32gb-sd-memory-cards-listed-on-ebay/
Good luck
Direct link...
http://fightflashfraud.wordpress.co...ld-standard-in-detecting-fake-capacity-flash/
Click to expand...
Click to collapse
thanks..i'll do it for sure...the good thing is that the seller's name is very different from the one that i bought the 32gb sdcard
hi,
just don't forget to provide us some "where to buy" links please...
Here is hoping you got a good card. I did some researching and I can't find any 32GB class 2 cards by kingston. Seems they are all class 4. Wishing you luck.
Komputerbay MicroSDHC 32 gig class 6
is what I have in mine. It's pretty nice. No Komplaints so far.
Agoattamer said:
Here is hoping you got a good card. I did some researching and I can't find any 32GB class 2 cards by kingston. Seems they are all class 4. Wishing you luck.
Click to expand...
Click to collapse
damn...i made a research also..and is the same..i didnt find any class 2..as you mentioned they are all class 4 and some class 6!i will cntact to the seller and find a solution..otherwise i will open a case to inform on ebay that the seller sell fake one sdcards..
Just as a bit of further info on the ones which I bought off ebay - they did tend to be reasonably good at refunding the £$ - I think they seem to go off the idea that it's a better business model to avoid negative feedback. A lot of buyers don't check these cards (and USB drives) properly and think it's all good and follow up with good feedback. Sometimes you might have to negotiate a decent refund though but stick to your guns and follow through with your dispute (item not as described/counterfeit) if required.
In any event, good luck.
Got a 32GB Micro SD card from Ebay from Hong Kong as well, a month or so ago. The card took almost a month to arrive. When i got it I tested the R/W speeds. They were awful. But, even so, i tried a consistency test. Of the 32GB of data copied, only 512 weren't corrupted. Basically, what the guy does is picks up faulty 512 MB MicroSD (faulty since they don't comply with Class 2 minimum requirements) and changes the Card information sector to inform the pc/device that it is 32GB when it really is 512. I confronted the buyer with this (had tons of positive reviews btw) and he said that he would refund me, and was sorry but it was an accident. I insisted he send me another card instead. A week later, i receive an email from ebay saying that this user had it's account compromised and that he seemed to be a known scammer. All great as you can see. Honestly, I will only buy again from Amazon or so...
Hopefully, the same won't happen to you. I felt so foolish... Particularly since I'm getting a PhD in Computer Science -_-'...
edangel said:
damn...i made a research also..and is the same..i didnt find any class 2..as you mentioned they are all class 4 and some class 6!i will cntact to the seller and find a solution..otherwise i will open a case to inform on ebay that the seller sell fake one sdcards..
Click to expand...
Click to collapse
I don't believe there are any legitimate class 6 32gb cards available yet... I did a lot of research before buying mine and the best available so far from legitimate companys was class 4, so that what I went with. I got a class 4 32gb Kingston. And you're right, it doesn't look like Kingston released any class 2 versions, so make sure you thoroughly test your card. Its possible Kingston released class 2 cards for OEM purposes and never sold them retail, so they may be legitimate... but considering you bought it off eBay, I would have doubts its legitimate. Its best to buy flash memory from well known stores like newegg.
Sent from my HTC HD2 using XDA App
Also guys, before giving good feedback load the sd card with about 20Gb of data, remove the sd card then re-insert and see if the files are corrupt... I've found a few "32Gb sd cards" that will hold 32Gb of data and registers the files are still on the card BUT the info gets badly corrupted and disapears when you take out of the card reader.
Won't say ALL sellers are crooks on Ebay, but 99% definately are. Only advice would be to see if they have been a member for a long time, they don't seem to survive too long if they are crooks...

ZDNet Article Claims Lockups and Wi-Fi Issues Related to Bad SD Cards?

This morning an article in ZDNet claims that the writer himself was able to fix these issues by swapping out the stock SDCard on the DVP. Has anyone who has had these issues fixed their problem by doing just this? I myself am a little skeptical myself, but am wondering if this is even a possible reason for all of our problems.
Article is here: http://t.co/38b4FiY
Who knows, some of the guys who got the earliest DVP's bought from MS stores on Nov 8 tried swapping the card, results were hit and miss for compatibility. Some Samsung Focus owners have no problems with their cards, some do. No guarantee the card you use wont give problems. I'd like to see if Dell truly has a fix for the freezing issue, whatever it may be and then look further into this claim.
richlee111 said:
This morning an article in ZDNet claims that the writer himself was able to fix these issues by swapping out the stock SDCard on the DVP. Has anyone who has had these issues fixed their problem by doing just this? I myself am a little skeptical myself, but am wondering if this is even a possible reason for all of our problems.
Article is here: http://t.co/38b4FiY
Click to expand...
Click to collapse
I find it hard to believe, but I have not seen anyone say it has not worked for them. I swapped my 16g card for a different one, no problems. A friend of mine did the same with a 32g card, same thing. Word is, the issue does not exist on the 8g card. Conclusions...they say none. They're smarter than me. But my phone works well. They're still looking for answers.
I swapped to an 8GB card - no problems.
I swapped to a 32GB card - more problems than before.
Swapped back to my 8GB card - no problems.
I still need to exchange the 32GB card and try a new one, maybe the DVP is just very picky about cards (including the 16GB that Dell includes).
PS: my post on how to do the card switch was mentioned in the article! I feel special.
I swapped to a previously owned 8gb... no issues.
then swapped to a newly purchased 32gb sandisk card... no issues.
getting a 32 gig class 4 microsd to try hopefully monday
My 16GB passes the SD test but I still have issues using WiFi and marketplace at the same time.
rsacipher said:
My 16GB passes the SD test but I still have issues using WiFi and marketplace at the same time.
Click to expand...
Click to collapse
Passing the test means nothing.
DeekoVB5 said:
I swapped to an 8GB card - no problems.
I swapped to a 32GB card - more problems than before.
Swapped back to my 8GB card - no problems.
I still need to exchange the 32GB card and try a new one, maybe the DVP is just very picky about cards (including the 16GB that Dell includes).
PS: my post on how to do the card switch was mentioned in the article! I feel special.
Click to expand...
Click to collapse
Update: I tried another 32GB card (Transcend Class 2), it was a little crashy, so i did another reset, and since then its been running great. Good news so far!
DeekoVB5 said:
Update: I tried another 32GB card (Transcend Class 2), it was a little crashy, so i did another reset, and since then its been running great. Good news so far!
Click to expand...
Click to collapse
Was this the Transcend card you got http://www.amazon.com/Transcend-mic...YOC/ref=sr_1_6?ie=UTF8&qid=1297964644&sr=8-6? I tried a Sandisk 32GB and it still crashes with wifi but I'm thinking it may be a class 4 as its not labelled in any way, and still crashes. And how is the speed of the device with the new card?
Will be picking mine up in a few mins at the Microsoft store near my house. 8Gb. Salesman yesterday acknowledged the problems but said the newest builds run much smoother. Well see about that!
Sent from my Nexus S using Tapatalk
robstunner said:
Will be picking mine up in a few mins at the Microsoft store near my house. 8Gb. Salesman yesterday acknowledged the problems but said the newest builds run much smoother. Well see about that!
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
The 8GB version has not been having the stability problems that the 16GB version has. There were some other issues with the phones sold in November at the Microsoft Store WP7 launch, but those have long since been resolved.
In other words, you should be fine
efjay said:
Was this the Transcend card you got http://www.amazon.com/Transcend-mic...YOC/ref=sr_1_6?ie=UTF8&qid=1297964644&sr=8-6? I tried a Sandisk 32GB and it still crashes with wifi but I'm thinking it may be a class 4 as its not labelled in any way, and still crashes. And how is the speed of the device with the new card?
Click to expand...
Click to collapse
Yep, that's the new card. I have not had any speed issues with it, either.
DeekoVB5 said:
Yep, that's the new card. I have not had any speed issues with it, either.
Click to expand...
Click to collapse
Thanks, good to hear, already ordered it and will be installing it today.
Edit: well looks like I'm definitely out of luck, the Transcend card also locked up when using wifi so I'm stuffed. Now have to suffer 8 months of no wifi till I can move to a Nokia WP7.

[Q] Should I give WP7 a go? For the second time.

Goodnight/Good morning my fellow XDA-ers!
Okay so I have a USA T-Mobile HD2 I installed WP7 the day after it was released by DFT but the day after I was forced back to WM6.5 due to the SD card issue, my device was constantly restarting every 15-ish minutes. I was wondering if anyone has any experience running WP7 successfully on their HD2's for a decent amount of time with a specific card. I'm willing to purchase one of these cards as I want to get away from WM6 as soon as possible, but I really want to know if the card will work!
What I'm looking for is a 16Gb card that works. So if you have purchased a 16GB micro SD card that has been working flawlessly with your HD2 for some time now, please chime in, and please include a serial number as I want to get the exact thing!
Thanks for your time.
WoodbineG said:
Goodnight/Good morning my fellow XDA-ers!
Okay so I have a USA T-Mobile HD2 I installed WP7 the day after it was released by DFT but the day after I was forced back to WM6.5 due to the SD card issue, my device was constantly restarting every 15-ish minutes. I was wondering if anyone has any experience running WP7 successfully on their HD2's for a decent amount of time with a specific card. I'm willing to purchase one of these cards as I want to get away from WM6 as soon as possible, but I really want to know if the card will work!
What I'm looking for is a 16Gb card that works. So if you have purchased a 16GB micro SD card that has been working flawlessly with your HD2 for some time now, please chime in, and please include a serial number as I want to get the exact thing!
Thanks for your time.
Click to expand...
Click to collapse
Just recently purchased a Sandisk 16gb card. Works flawlessly. No crashes, hangs, resets or whatsoever.
AAARRRGGHHH!!!!
how many times do a few others and myself have to tell people this!!!
no two cards are alike, you could buy two identical cards and one might not work, there is no "working card list"
Statistically you will have better luck with a class 2 or a class 4, ive personally had better luck with sandisk class 4
but that is it, its just luck
I've been running mine flawlessly since the first rom (now on my second) on my HD2. I'm using the stock 16gb SanDisk that came with the phone. Indeed it is "luck of the draw" but most people I've talked with and/or flashed for others have had no problems with the stock sd cards.
dazza9075 said:
AAARRRGGHHH!!!!
Click to expand...
Click to collapse
Alright my man no need to freak out. I guess this isn't the thing for me since I don't believe in luck and I don't feel like wasting my money.
Thanks to the others for your replies.
I like you had the same problems with a few SD cards. I remembered seeing a post going back about Sandisk selling SD cards as being HD compatible. So I did a search and found the cards and their model numbers, bought one and have had no problems at all, no lag and WP7 runs perfectly!
http://www.mobiletechworld.com/2010...mpatible-micro-sd-cards-certified-by-sandisk/
mickfarr said:
I like you had the same problems with a few SD cards. I remembered seeing a post going back about Sandisk selling SD cards as being HD compatible. So I did a search and found the cards and their model numbers, bought one and have had no problems at all, no lag and WP7 runs perfectly!
http://www.mobiletechworld.com/2010...mpatible-micro-sd-cards-certified-by-sandisk/
Click to expand...
Click to collapse
Yeah, the class 2 sandisk with serial ending in A11M were called wp7 certified by sandisk for about a day before they pulled that certification. What dazza said is true... at the moment, card makers don't test their random access speeds and don't keep them consistent enough batch to batch to guarantee any specific card will work. Sandisk makes very high quality cards and I think you're best chance of getting a card that works is to go with class 2 or 4 sandisk. I have few Sandisk class 2 cards ending in A11M... 1 8gb, 2 16gb, and 1 32gb. All work... All work flawlessly except for 1 of the 16gb cards, which give a little lag, but no resets or anything like that. After testing, the access speeds are very different on the 2 cards, even though they are the same brand,class, and model number. Were even bought from same store, but 6-9 months apart.
So yeah, if you want to try wp7, go for a class 2 or 4 sandisk. It will most likely work... but there's no 100% guarantee. But sandisk has good warrantee... if in the rare case it doesn't work, tell sandisk it's brok or something and try to get them to send a different one.
zarathustrax said:
Yeah...
Click to expand...
Click to collapse
Thanks a lot my man.
I got a Sandisk Class 4 at radio shack (good sale at the time) and it works perfect. Not a single hicup.
I am using the original class 2 16GB card that came with my HD2 and it works flawlessly.

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